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60 opportunities
Coinbase Verified

Engineering Manager, Market Data & Analytics

Full-time Remote Comp TBD

What you'll do: Own the technical roadmap for market data and analytics domain, aligning priorities with Institutional product goals and driving execution from planning through delivery. Lead and grow a team of 5-10 engineers through hands-on coaching, career development, and a high bar for technical excellence. Partner with Product, Design, and cross-functional engineering teams (Exchange, Derivatives, Prime, Risk) to scope, sequence, and ship features that expand Coinbase's market data and analytics capabilities. Drive data accuracy, reliability, and performance, ensuring index pricing and market data feeds meet strict correctness, latency, and uptime requirements at scale. Shape engineering culture and hiring for your team, building a pipeline of exceptional talent and maintaining high standards for code quality and operational rigor. Required Skills and Experience: 8+ years of software engineering experience, including 3+ years managing engineering teams building high-throughput, low-latency distributed systems. Proven track record delivering real-time data, market data, or financial infrastructure systems processing high volumes with strict accuracy and reliability requirements. Deep technical fluency in systems design, streaming/data pipelines, and at least one backend language (e.g., Java, Kotlin, Go, C++) sufficient to guide architecture decisions and unblock your team. Demonstrated success hiring, developing, and retaining senior engineers, with measurable outcomes in team growth and retention. Experience partnering with Product and business stakeholders to translate complex requirements into clear engineering plans with well-defined milestones. Utilizes generative AI responsibly, maintaining human oversight to deliver business-ready outputs and drive measurable improvements in workflow efficiency, cost, and quality. Pay Transparency Notice: Base salary varies by location (see range below). Total compensation may also include equity and bonus eligibility, and benefits (medical, dental, vision, 401(k)). Annual base salary range (excluding equity and bonus): $218,900 — $256,500 USD Application Limit: Candidates may submit a maximum of 3 applications within a 6-month period. Equal Opportunity Employer: Coinbase is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or genetic information. Applicants with criminal histories will be considered consistent with applicable federal, state, and local laws. US Applicants: View Employee Rights , Know Your Rights , and E-Verify Notice of Participation. Accommodations: If you are an individual with a disability who needs a reasonable accommodation, email us your request and contact info at accommodations[at]coinbase.com. Need screen reading technology? Click here to download a free compatible screen reader and view the tutorial . Data Privacy & Arbitration: By submitting your application, you agree to our Candidate Privacy Notice . US applicants: By submitting your application, you agree to Arbitration of Disputes .

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Robinhood Verified

Android Engineer, Social

Full-time Onsite · Menlo Park, CA; New York Comp TBD

Join us in building the future of finance. Our mission is to democratize finance for all. An estimated $124 trillion of assets will be inherited by younger generations in the next two decades. The largest transfer of wealth in human history. If you’re ready to be at the epicenter of this historic cultural and financial shift, keep reading. About the team + role Our group is building an elite team, applying frontier technologies to the world’s biggest financial problems. We’re looking for bold thinkers and sharp problem-solvers who are wired to make an impact. Robinhood is where ambitious people do the best work of their careers. We’re a high-performing, fast-moving team with ethics at the center of everything we do. Expectations are high, and so are the rewards. Robinhood Social is building the first place active traders check: a network where every trade is real, backed by a real track record, so conviction is built on proof instead of hype. Since launching in 2026, the team has proven the feed is worth opening. Now the focus is on the harder problem of helping traders form real relationships around symbols, real-time market moments, and creators worth following. It’s a high-leverage, fast-moving product bet with a direct line to Robinhood-wide engagement. Our team is full-stack, spanning backend, mobile, and web engineers, and we work closely together across the stack to ship end-to-end features rather than working in silos. As an Android Engineer on the Social team, you would build and improve Android experiences that help customers engage with investing in more social, creator-driven, and content-rich ways. You would contribute to features across feed and sharing experiences, onboarding flows, and creator-facing surfaces, partnering closely with backend, web, product, design, and data counterparts to ship end-to-end experiences. This role follows the Gen Eng Android foundation, with an emphasis on Kotlin, Jetpack Compose, Android architecture components, Gradle, and strong product-facing engineering fundamentals. These teams are based in our New York office, with in-person attendance expected at least 3 days per week . At Robinhood, we believe in the power of in-person work to accelerate progress, spark innovation, and strengthen community. Our office experience is intentional, energizing, and designed to fully support high-performing teams. What you'll do Work with a fast-growing team to revolutionize finance at speed and scale Build smooth, stable, and elegant products with Kotlin and the newest Android APIs Own features from inception to design, implementation, and launch Work cross-functionally with Product Designers, Product Managers, Backend Developers, and Data team Work with Kotlin, Android SDK & Jetpack Compose, MVVM, Coroutines & Flow (preferred) OR RxJava, and Retrofit & Room What you bring 3+ years of professional Android development experience building consumer Android applications at scale, preferably in Kotlin and Compose Attention to detail, passion for writing clean, readable and maintainable code Proficiency in Kotlin or Java, and Jetpack Desire to improve Robinhood's app and codebase to ensure outstanding quality for our all users Strong product sense and ability to collaborate with Product Managers and Designers Excellent communication skills and passion for solving technical challenges Bachelor’s degree in Computer Science or a related field preferred; equivalent training or work experience also acceptable At Robinhood, we believe in the power of in-person work to accelerate progress, spark innovation, and strengthen community. Our office experience is intentional, energizing, and designed to fully support high-performing teams. What we offer Challenging, high-impact work to grow your career Performance driven compensation with multipliers for outsized impact, bonus programs, equity ownership, and 401(k) matching Best in class benefits to fuel your work, including 100% paid health insurance for employees with 90% coverage for dependents Lifestyle wallet - a highly flexible benefits spending account for wellness, learning, and more Employer-paid life & disability insurance, fertility benefits, and mental health benefits Time off to recharge including company holidays, paid time off, sick time, parental leave, and more! Exceptional office experience with catered meals, events, and comfortable workspaces. In addition to the base pay range listed below, this role is also eligible for bonus opportunities + equity + benefits. Base pay for the successful applicant will depend on a variety of job-related factors, which may include education, training, experience, location, business needs, or market demands. The expected base pay range for this role is based on the location where the work will be performed and is aligned to one of 3 compensation zones. For other locations not listed, compensation can be discussed with your recruiter during the interview process. Base Pay Range: Zone 1 (Menlo Park, CA; New York, NY; Bellevue, WA; Washington, DC) $166,000 — $195,000 USD Zone 2 (Denver, CO; Westlake, TX; Chicago, IL) $147,000 — $172,000 USD Zone 3 (Lake Mary, FL; Clearwater, FL; Gainesville, FL) $130,000 — $152,000 USD In addition to the base pay range listed below, this role is also eligible for bonus opportunities + equity + benefits. Base pay for the successful applicant will depend on a variety of job-related factors, which may include education, training, experience, location, business needs, or market demands. The expected base pay range for this role is based on the location where the work will be performed. For other locations not listed, compensation can be discussed with your recruiter during the interview process. Base Pay Range: Zone 1 (Menlo Park, CA; New York, NY; Bellevue, WA; Washington, DC) $166,000 — $195,000 USD Click here to learn more about our Total Rewards, which vary by region and entity. If our mission energizes you and you’re ready to build the future of finance, we look forward to seeing your application. Robinhood provides equal opportunity for all applicants, offers reasonable accommodations upon request, and complies with applicable equal employment and privacy laws. Inclusion is buil

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Betterment Verified

Sr. Manager, Channel Partnerships

Full-time Onsite · Betterment HQ - New York City Comp TBD

the role The Senior Manager, Channel Partnerships role will be vital in executing our partnerships go-to-market motion focused on co-selling and referral partners for our Betterment at Work business line. This role will own a partnership’s channel and be responsible for acquisition, contracting, onboarding, and enablement. The role will collaborate deeply with sales leadership, marketing, RevOps, legal and finance. This role is based in NYC. Below, we've reflected the base salary range we would offer for this position. Actual salaries may vary depending on factors including but not limited to experience and performance. The range listed is just one component of Betterment’s total compensation package for employees. New York City: $135,000 - $160,000 This job may also be eligible for variable compensation in the form of commission and an incentive bonus. A day in the life Source, negotiate, and sign new channel partners in priority verticals for Betterment at Work. Build joint go-to-market plans with each partner, team mapping, referral paths, rep incentives, and success metrics. Lead partner activation after signature by coordinating onboarding, training, launch materials, and internal handoffs. Work directly with partner leaders and frontline reps to drive introductions, co-selling activity, and qualified pipeline. Manage partner pipeline, forecasts, and activity in Salesforce, and report progress, risks, and results to leadership. Support strategic deals by aligning pricing, approvals, and cross-functional execution with Sales, Marketing, RevOps, Legal, Finance, Product, and Compliance. Identify what is and is not working across the channel, and adjust messaging, enablement, and partner focus accordingly. Bring voice-of-partner and market feedback into the business to inform roadmap, positioning, and channel strategy. What we’re looking for 3–7+ years of experience in partnerships, channel sales, business development, or strategic alliances, ideally in B2B SaaS, fintech, retirement, payroll/HCM, benefits, or adjacent financial services. Proven success building referral and co-selling partnerships that generate qualified pipeline and closed revenue. Strong commercial operator who can own the partnership lifecycle end to end, from prospecting and contracting through onboarding, enablement, and growth. Confident relationship builder with executive presence and the ability to work effectively across partner organizations and internal cross-functional teams. Data-driven and organized, with strong judgment, prioritization skills, and fluency in pipeline management, forecasting, and Salesforce discipline. Join a team built on these core values We change lives Be a part of a community of innovators working to transform financial outcomes for real people. Your work will make an impact, always laddering up to our mission; to empower people to build wealth with confidence and ease . We set audacious goals We set them for the company, our customers, and ourselves, and we won’t stop until we reach them. We don’t just show up; we give our all, then celebrate our wins. We value all perspectives When we collaborate, we're at our best. We believe diverse perspectives lead to better outcomes and strive to uphold our supportive and inclusive community. We simplify financial services We’re financial services pioneers, always finding new ways to improve, optimize, and enhance. Constant improvement is in our DNA. Our Commitment to Your Total Well-being: We offer a competitive suite of benefits , including medical, dental, and vision coverage; life and AD&D insurance; short- and long-term disability; infertility support and WPATH-aligned transgender health benefits; an Employee Assistance Program (EAP); transit benefits and FSA and HSA options Ownership: Equity for all employees, including new hire and refresher grants. Time: Flexible paid time off, paid parental leave, and a fully paid four-week sabbatical in your sixth year. Growth: Company-paid professional coaching for all employees. Wealth: Day-one 401(k) match plus matching on qualified student loan payments. What happens next We’ll take a few weeks to review all applications. If we’d like to spend more time with you, we’ll reach out to arrange next steps, which will include 3-4 sets of meetings with your future colleagues. In the interview process, we’ll look to learn more about your skills, experiences, capabilities, and motivators. Many of our questions will be aimed at understanding how you might operate here at Betterment. Depending on the role, we may ask you to complete a case study exercise or technical assessments, as we want to collect a robust set of data points to better inform our decisions. On average, it takes us around 3-5 weeks to make a hiring decision, depending on your availability and sense of urgency. As a best practice, we aim to interview at least 2-3 final round candidates before making a hiring decision. Please note that, as we usually receive an overwhelming number of applications for open positions, we’re unable to offer individual feedback during the interview process. We recognize that interviewing for a new role is a big deal. We appreciate you considering Betterment as the next step in your career, and our Recruiting Team is here to support and advocate for you through the interview process! Betterment is dedicated to providing accommodations to candidates upon request. If you need accommodations at any point throughout the interview process, please reach out to your recruiter. Please note that in any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. Come join us! We’re an equal opportunity employer and comply with all applicable federal, state, and local fair employment practices laws. We strictly prohibit and do not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex, gender (including gender nonconformity and status as a transgender or transsexual individual), sexual orientation, marital status, age, physical or mental disability, citizenship, past, current or prospective service in the uniformed services, predisposing genetic characteristic, domestic violence victim status, arrest records, or any other characteristic protected under applicable federal, state or local law.

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Robinhood Verified

Customer Experience Representative, Advanced Services

Full-time Onsite · Chicago, IL; Denver Comp TBD

Join us in building the future of finance. Our mission is to democratize finance for all. An estimated $124 trillion of assets will be inherited by younger generations in the next two decades. The largest transfer of wealth in human history. If you’re ready to be at the epicenter of this historic cultural and financial shift, keep reading. About the team + role Robinhood's Customer Experience team is committed to providing an outstanding customer experience. In your role as an Advanced Services Representative, you will be empowered to help our customers with some of their most complex issues. In particular, your work will focus primarily on options trading and margin related issues experienced by our fast-growing customers. Your job is not only to help our customers with the issues they encounter, but empower them to learn and grow as traders. You will also play a critical role in providing feedback to business partners that help further enhance our product and platform, improving the customer experience. As an Advanced Services Representative, you'll be the company's voice and will use exceptional empathy and product expertise to ensure our users feel understood and valued. Your mission will be to solve customer issues efficiently and effectively. Self-starters who spot and solve problems thrive at Robinhood, and you'll have a special role as the voice of our customers. Shifts actively recruiting for by most needed: Remote-Overnights In-office Day Shift Remote- Mid Shift This role is based in our Chicago, IL, Denver, CO, and Westlake, TX offices, with in-person attendance expected 5 days per week during the 9-week onboarding period. After onboarding, in-person attendance is expected 3 days every other week, with no required in-office days during the alternating weeks. At Robinhood, we believe in the power of in-person work to accelerate progress, spark innovation, and strengthen community. Our office experience is intentional, energizing, and designed to fully support high-performing teams. Applications for this role will be accepted through ongoing. Please connect with your recruiter for more information about this role’s application window. What you’ll do Support key initiatives aimed at improving customer experience metrics (ASAT, QA) by collaborating with cross-functional teams. Identify and analyze customer issues, providing thorough and effective solutions to enhance customer satisfaction. Develop subject matter expertise in areas such as Options and Margin trading to effectively handle and resolve technical customer queries. Utilize customer insights and data analytics to identify trends, escalate findings, and propose customer-centric solutions. Contribute to internal knowledge bases, training content, and onboarding processes to improve team readiness and effectiveness. Address escalated customer issues, ensuring swift resolution while balancing business integrity and regulatory compliance. Engage in continuous learning and actively participate in team-driven process improvements. Provide customer support for Event Contracts upon obtaining Series 3 licensure, leveraging strong derivatives and risk management expertise What you bring 3+ years of customer experience within financial services, including at least 1 year working in an active trader role or on a trade desk. Active Series 7 & 63 Bonus if you have Series 3 & 4 Demonstrated ability to collaborate with cross-functional teams (Product, Compliance, Engineering) to enhance product functionality and customer satisfaction. Proven track record of effectively handling escalated customers and successfully de-escalating them Familiarity with support platforms and CRM tools (e.g. Salesforce) Enthusiasm for financial markets, trading platforms, and fintech innovations. What we offer Challenging, high-impact work to grow your career Performance driven compensation with multipliers for outsized impact, bonus programs, equity ownership, and 401(k) matching Best in class benefits to fuel your work, including 100% paid health insurance for employees with 90% coverage for dependents Lifestyle wallet - a highly flexible benefits spending account for wellness, learning, and more Employer-paid life & disability insurance, fertility benefits, and mental health benefits Time off to recharge including company holidays, paid time off, sick time, parental leave, and more! Exceptional office experience with catered meals, events, and comfortable workspaces. In addition to the base pay range listed below, this role is also eligible for bonus opportunities + benefits. Base pay for the successful applicant will depend on a variety of job-related factors, which may include education, training, experience, location, business needs, or market demands. The expected base pay range for this role is based on the location where the work will be performed and is aligned to one of 3 compensation zones. For other locations not listed, compensation can be discussed with your recruiter during the interview process. Base Pay Range: Zone 1 (Menlo Park, CA; New York, NY; Bellevue, WA; Washington, DC) $34 — $40 USD Zone 2 (Denver, CO; Westlake, TX; Chicago, IL) $34 — $40 USD Zone 3 (Lake Mary, FL; Clearwater, FL; Gainesville, FL) $33.15 — $39 USD Click here to learn more about our Total Rewards, which vary by region and entity. If our mission energizes you and you’re ready to build the future of finance, we look forward to seeing your application. Robinhood provides equal opportunity for all applicants, offers reasonable accommodations upon request, and complies with applicable equal employment and privacy laws. Inclusion is built into how we hire and work—welcoming different backgrounds, perspectives, and experiences so everyone can do their best. Please review the Privacy Policy for your country of application.

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Betterment Verified

Business Development Operations Associate

Full-time Onsite · Betterment HQ - New York City Comp TBD

the Role As a Business Development Operations Associate, you'll support initiatives across the entire business development organization including coordinating outreach between channel leads, leadership, and cross-functional teams, running Salesforce/CRM operations end-to-end, producing the executive reporting leadership acts on directly, and owning partner-facing content and campaign copy. You'll also manage timelines and dependencies across partner initiatives and cross-functional builds. This is a newly shaped role, so you'll have a real hand in building the systems and processes the team runs on. This role is based out of our NYC office. Below we've reflected the base salary range for this position. Actual salaries may vary depending on factors including but not limited to location, experience, and performance. The range listed is just one component of Betterment’s total compensation package for employees. New York City: $80,000 - $90,000 A Day in the Life: Serve as the operational hub for the business development team including managing the BD calendar, tracking team activity and priorities, and keeping leadership organized and informed. Support the Sr. Director by attending meetings, capturing detailed notes, and maintaining a centralized master record of decisions and follow-ups. Own Salesforce accuracy and day-to-day CRM operations, and keep core team content organized so key assets are instantly accessible. Build and maintain AI-assisted automations that connect Salesforce to reporting workflows, reducing manual effort in recurring analysis. Deliver the weekly dashboard brief and build the executive reporting deck Track and evaluate team performance against pipeline targets, and help design the reporting and incentives that drive it. Run the Zip workflow for net-new partnership agreements, moving them through review and keeping stakeholders tagged and current. Conduct targeted market and company research to support active business development efforts. Prepare partner Quarterly Business Reviews: automate the data collection, layer in qualitative context, and help refine how we extract value from each partner relationship. Partner with Marketing to draft partner-facing and campaign materials including newsletters, event collateral, outreach copy What We’re Looking For: At least 2–3 years of professional experience in an operations, coordination, analyst, or client-facing support role. Prior BD/partnerships exposure is a plus, not a prerequisite. Hands-on CRM experience, Salesforce strongly preferred Strong written and verbal communication skills Advanced Excel/Google Sheets proficiency Demonstrated organizational rigor including calendar management, deadline tracking, or project coordination experience Comfortable operating with ambiguity Exposure to financial services, retirement plans (401k), RIA/broker-dealer, or benefits/insurance industries. Experience with contract or deal-tracking workflow tools (Zip or a similar CLM/procurement tool). Experience drafting marketing or partner-facing content Join a team built on these core values We change lives Be a part of a community of innovators working to transform financial outcomes for real people. Your work will make an impact, always laddering up to our mission; to empower people to build wealth with confidence and ease . We set audacious goals We set them for the company, our customers, and ourselves, and we won’t stop until we reach them. We don’t just show up; we give our all, then celebrate our wins. We value all perspectives When we collaborate, we're at our best. We believe diverse perspectives lead to better outcomes and strive to uphold our supportive and inclusive community. We simplify financial services We’re financial services pioneers, always finding new ways to improve, optimize, and enhance. Constant improvement is in our DNA. Our Commitment to Your Total Well-being: We offer a competitive suite of benefits , including medical, dental, and vision coverage; life and AD&D insurance; short- and long-term disability; infertility support and WPATH-aligned transgender health benefits; an Employee Assistance Program (EAP); transit benefits and FSA and HSA options Ownership: Equity for all employees, including new hire and refresher grants. Time: Flexible paid time off, paid parental leave, and a fully paid four-week sabbatical in your sixth year. Growth: Company-paid professional coaching for all employees. Wealth: Day-one 401(k) match plus matching on qualified student loan payments. What happens next We’ll take a few weeks to review all applications. If we’d like to spend more time with you, we’ll reach out to arrange next steps, which will include 3-4 sets of meetings with your future colleagues. In the interview process, we’ll look to learn more about your skills, experiences, capabilities, and motivators. Many of our questions will be aimed at understanding how you might operate here at Betterment. Depending on the role, we may ask you to complete a case study exercise or technical assessments, as we want to collect a robust set of data points to better inform our decisions. On average, it takes us around 3-5 weeks to make a hiring decision, depending on your availability and sense of urgency. As a best practice, we aim to interview at least 2-3 final round candidates before making a hiring decision. Please note that, as we usually receive an overwhelming number of applications for open positions, we’re unable to offer individual feedback during the interview process. We recognize that interviewing for a new role is a big deal. We appreciate you considering Betterment as the next step in your career, and our Recruiting Team is here to support and advocate for you through the interview process! Betterment is dedicated to providing accommodations to candidates upon request. If you need accommodations at any point throughout the interview process, please reach out to your recruiter. Please note that in any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. Come join us! We’re an equal opportunity employer and comply with all applicable federal, state, and local fair employment practices laws. We strictly prohibit and do not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex, gender (including gender nonconformity and s

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Robinhood Verified

Crypto Partnership Intern (Summer 2027)

Internship Onsite · New York, NY Comp TBD

Join us in building the future of finance. Our mission is to democratize finance for all. An estimated $124 trillion of assets will be inherited by younger generations in the next two decades. The largest transfer of wealth in human history. If you’re ready to be at the epicenter of this historic cultural and financial shift, keep reading. About the team + role We are building an elite team, applying frontier technologies to the world’s biggest financial problems. We’re looking for bold thinkers. Sharp problem-solvers. Builders who are wired to make an impact. Robinhood isn’t a place for complacency, it’s where ambitious people do the best work of their careers. We’re a high-performing, fast-moving team with ethics at the center of everything we do. Expectations are high, and so are the rewards. The Crypto Partnerships team’s mission is to expand Robinhood's footprint in the Web3 ecosystem by forging strategic alliances with leading companies, builders, and infrastructure providers. We aim to unlock new utility, lower costs, and build a more accessible decentralized financial system for our customers. As a Crypto Partnerships Intern, you will support the team in identifying, evaluating, and executing strategic partnerships across the crypto landscape. You will dive deep into market research, analyze competitor movements, and help manage relationships with key ecosystem players to drive growth on Robinhood Chain and our broader crypto platforms. This role is based in our New York, NY office, with in-person attendance expected at least 3 days per week. At Robinhood, we believe in the power of in-person work to accelerate progress, spark innovation, and strengthen community. Our office experience is intentional, energizing, and designed to fully support high-performing teams. What you’ll do Assist in evaluating potential integrations with crypto infrastructure providers, major wallets (like Phantom or Metamask), decentralized applications, and institutional companies Support the day-to-day management of existing vendor contracts, service level agreements (SLAs), and co-marketing campaigns Partner with product, engineering, and legal teams to synthesize the technical, financial, and strategic implications of new partnerships Find creative ways to leverage AI to accelerate our ability to identify, deliver, and support partnerships What you bring Currently enrolled in an undergraduate or graduate program in Business, Finance, Economics, Computer Science, or a related field with an expected graduation date of Winter 2027/Summer 2028 Strong interest in cryptocurrency and a working knowledge of blockchain fundamentals, DeFi mechanics, and current market trends Excellent analytical skills with the ability to distill complex technical concepts into clear business recommendations Strong written and verbal communication skills, with the ability to navigate an environment where priorities shift and new problems emerge quickly What we offer Market competitive compensation structure Quarterly lifestyle wallet for personal wellness, learning and development, and more Access to the best AI tools on the market and continuous AI skill-building for every employee, technical or not Time away including company holidays, paid time off, and sick time Lively office environment with catered meals, fully stocked kitchens, and geo-specific commuter benefits Base pay for the successful applicant will depend on a variety of job-related factors, which may include education, training, experience, location, business needs, or market demands. The expected hourly range for this role is based on the location where the work will be performed and is aligned to one of 3 compensation zones. For other locations not listed, compensation can be discussed with your recruiter during the interview process. Zone 1 (Menlo Park, CA; New York, NY; Bellevue, WA; Washington, DC) $33 — $33 USD Click here to learn more about our Total Rewards, which vary by region and entity. If our mission energizes you and you’re ready to build the future of finance, we look forward to seeing your application. Robinhood provides equal opportunity for all applicants, offers reasonable accommodations upon request, and complies with applicable equal employment and privacy laws. Inclusion is built into how we hire and work—welcoming different backgrounds, perspectives, and experiences so everyone can do their best. Please review the Privacy Policy for your country of application.

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Robinhood Verified

Crypto Operations Intern (Summer 2027)

Internship Onsite · New York, NY Comp TBD

Join us in building the future of finance. Our mission is to democratize finance for all. An estimated $124 trillion of assets will be inherited by younger generations in the next two decades. The largest transfer of wealth in human history. If you’re ready to be at the epicenter of this historic cultural and financial shift, keep reading. About the team + role We are building an elite team, applying frontier technologies to the world’s biggest financial problems. We’re looking for bold thinkers. Sharp problem-solvers. Builders who are wired to make an impact. Robinhood isn’t a place for complacency, it’s where ambitious people do the best work of their careers. We’re a high-performing, fast-moving team with ethics at the center of everything we do. Expectations are high, and so are the rewards. The Crypto Operations team is passionate about delivering an excellent end-customer experience and mitigating firm risk while supporting cutting-edge crypto products. As a Crypto Operations Intern, you will serve as a technical product and operations expert, owning processes critical to maintaining Robinhood’s crypto products while supporting product teams in improving and scaling our offerings. You’ll partner with specialized subject-matter experts on the operations desks—including Trading, Money Movements, Account Servicing, Product Operations and Risk Management—to identify optimization opportunities, support critical day-to-day processes, and provide feedback loops that inform product development. You’ll also collaborate closely with cross-functional partners in Product Management, Engineering, and Finance to ensure operational readiness, efficient processes, and a seamless customer experience. This role is based in our New York, NY office , with in-person attendance expected at least 3 days per week. At Robinhood, we believe in the power of in-person work to accelerate progress, spark innovation, and strengthen community. Our office experience is intentional, energizing, and designed to fully support high-performing teams. What you’ll do Support critical business functions, such as monitoring order and execution health, blockchain network performance, and liquidity management Handle and troubleshoot complex customer escalations, supporting root-cause analysis and partnering with product teams to prioritize fixes Identify inefficiencies in operational processes, translate operational needs into product requirements, and collaborate with product operations to design scalable solutions Contribute to the design and enhancement of internal tools by providing feedback, testing new workflows, and partnering with engineering to ensure tools meet operational needs Support product launches and feature rollouts by ensuring operational readiness and developing clear process documentation What you bring Currently pursuing an undergraduate degree in Business, Data Science, Information Systems, Finance, Economics, or a related analytical field with an expected graduation date of Winter 2027/Summer 2028 Strong attention to detail with excellent problem-solving and critical-thinking skills Clear and effective written and verbal communication skills, with the ability to translate complex information for different audiences Operational and product-oriented mindset with a data-driven approach to decision-making Interest and passion for crypto, blockchain technology, and emerging financial products What we offer Market competitive compensation structure Quarterly lifestyle wallet for personal wellness, learning and development, and more Access to the best AI tools on the market and continuous AI skill-building for every employee, technical or not Time away including company holidays, paid time off, and sick time Lively office environment with catered meals, fully stocked kitchens, and geo-specific commuter benefits Base pay for the successful applicant will depend on a variety of job-related factors, which may include education, training, experience, location, business needs, or market demands. The expected hourly range for this role is based on the location where the work will be performed and is aligned to one of 3 compensation zones. For other locations not listed, compensation can be discussed with your recruiter during the interview process. Zone 1 (Menlo Park, CA; New York, NY; Bellevue, WA; Washington, DC) $33 — $33 USD Click here to learn more about our Total Rewards, which vary by region and entity. If our mission energizes you and you’re ready to build the future of finance, we look forward to seeing your application. Robinhood provides equal opportunity for all applicants, offers reasonable accommodations upon request, and complies with applicable equal employment and privacy laws. Inclusion is built into how we hire and work—welcoming different backgrounds, perspectives, and experiences so everyone can do their best. Please review the Privacy Policy for your country of application.

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Robinhood Verified

Brokerage Risk Analyst Intern (Summer 2027)

Internship Onsite · Chicago, IL Comp TBD

Join us in building the future of finance. Our mission is to democratize finance for all. An estimated $124 trillion of assets will be inherited by younger generations in the next two decades. The largest transfer of wealth in human history. If you’re ready to be at the epicenter of this historic cultural and financial shift, keep reading. About the team + role We are building an elite team, applying frontier technologies to the world’s biggest financial problems. We’re looking for bold thinkers. Sharp problem-solvers. Builders who are wired to make an impact. Robinhood isn’t a place for complacency, it’s where ambitious people do the best work of their careers. We’re a high-performing, fast-moving team with ethics at the center of everything we do. Expectations are high, and so are the rewards. The Brokerage Risk team’s mission is to leverage data, automation, and AI to strengthen risk transparency, improve operational resilience, and empower Robinhood to innovate safely. As a Brokerage Risk Intern, you will join a hands-on, technical environment where you’ll build and test real-world risk management tools, analyze live brokerage data, and help automate processes that safeguard our customers and firm. You’ll collaborate with risk managers, engineers, and product teams to design solutions that detect, visualize, and This role is based in our Chicago, IL office with in-person attendance expected at least 3 days per week. At Robinhood, we believe in the power of in-person work to accelerate progress, spark innovation, and strengthen community. Our office experience is intentional, energizing, and designed to fully support high-performing teams. What you’ll do Build SQL and Python scripts to automate key risk and control processes—such as reconciliations, risk alerts, and supervisory checks. Partner with data engineers and analysts to develop dashboards that visualize real-time risk metrics, exposures, and performance trends. Support data-driven investigations into brokerage risks (e.g., trading anomalies, process breaks, or control failures) and propose solutions. Assist with GenAI-enabled projects—like improving document classification or enhancing automation of books and records, access management, and test account oversight. Present findings and prototypes to senior leaders, showcasing how technology can make risk management faster, smarter, and more scalable. What you bring You’re pursuing a Bachelor’s or Master’s degree in Data Science, Computer Science, Finance, Engineering, or a related field with an expected graduation date of Winter 2027/Summer 2028. You have foundational experience in SQL and Python and a strong interest in applying these skills to real-world financial and risk problems. You have exposure to automation, machine learning, and AI—and excited to see how they can transform risk management. You’re analytical, precise, and detail-oriented, with the ability to communicate complex data insights clearly to non-technical audiences. You thrive in fast-paced, collaborative environments and demonstrate accountability, curiosity, and ethical judgment in your work. What we offer Market competitive compensation structure Quarterly lifestyle wallet for personal wellness, learning and development, and more Access to the best AI tools on the market and continuous AI skill-building for every employee, technical or not Time away including company holidays, paid time off, and sick time Lively office environment with catered meals, fully stocked kitchens, and geo-specific commuter benefits Base pay for the successful applicant will depend on a variety of job-related factors, which may include education, training, experience, location, business needs, or market demands. The expected hourly range for this role is based on the location where the work will be performed and is aligned to one of 3 compensation zones. For other locations not listed, compensation can be discussed with your recruiter during the interview process. Zone 2 (Denver, CO; Westlake, TX; Chicago, IL) $29 — $34 USD Click here to learn more about our Total Rewards, which vary by region and entity. If our mission energizes you and you’re ready to build the future of finance, we look forward to seeing your application. Robinhood provides equal opportunity for all applicants, offers reasonable accommodations upon request, and complies with applicable equal employment and privacy laws. Inclusion is built into how we hire and work—welcoming different backgrounds, perspectives, and experiences so everyone can do their best. Please review the Privacy Policy for your country of application.

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Robinhood Verified

Brokerage Operations Intern (Summer 2027)

Internship Onsite · Chicago, IL Comp TBD

Join us in building the future of finance. Our mission is to democratize finance for all. An estimated $124 trillion of assets will be inherited by younger generations in the next two decades. The largest transfer of wealth in human history. If you’re ready to be at the epicenter of this historic cultural and financial shift, keep reading. About the team + role We are building an elite team, applying frontier technologies to the world’s biggest financial problems. We’re looking for bold thinkers. Sharp problem-solvers. Builders who are wired to make an impact. Robinhood isn’t a place for complacency, it’s where ambitious people do the best work of their careers. We’re a high-performing, fast-moving team with ethics at the center of everything we do. Expectations are high, and so are the rewards. The mission for Brokerage Operations is to provide insane customer focus with a safety always mindset as we strive to democratize finance for all. We stride on being in the continual state of improvement in our journey for operational excellence. As a Brokerage Operations Intern, you’ll gain hands-on experience across multiple operational domains—supporting processes that power Robinhood’s trading, clearing, and customer experience. You’ll learn how data, technology, and risk management intersect in brokerage operations and work on projects that use analytics, process improvement, and light automation to improve performance, accuracy, and customer trust. This role is based in our Chicago, IL office with in-person attendance expected at least 3 days per week. At Robinhood, we believe in the power of in-person work to accelerate progress, spark innovation, and strengthen community. Our office experience is intentional, energizing, and designed to fully support high-performing teams. What you’ll do Work across Robinhood Financial (Introducing Broker) and Robinhood Securities (Clearing Broker) to learn the many aspects that comprise the operations of FINRA-registered broker-dealers Partner with subject matter experts to analyze operational data, identify efficiency opportunities, and make process improvement recommendations, including automation and dashboard enhancements Support small-scale technical projects such as reconciling datasets, improving data quality, or building Business Intelligence dashboards using tools like Retool or Superset Deliver a capstone project applying analytical and problem-solving skills to a real operational challenge, culminating in a presentation to senior leaders What you bring Currently enrolled in a full-time, degree-seeking Bachelor's or Master's program in Business, Economics, Engineering, Data Analytics, Finance, or a related field with an expected graduation date in Winter 2027/Spring 2028 Analytical mindset with experience performing analytics using SQL or Python Curiosity about how brokerage operations, risk management, and market infrastructure work together in a fintech environment Clear communication skills and comfort engaging with cross-functional teams Intellectual agility — comfortable asking questions, challenging assumptions, and thinking critically about processes What we offer Market competitive compensation structure Quarterly lifestyle wallet for personal wellness, learning and development, and more Access to the best AI tools on the market and continuous AI skill-building for every employee, technical or not Time away including company holidays, paid time off, and sick time Lively office environment with catered meals, fully stocked kitchens, and geo-specific commuter benefits Base pay for the successful applicant will depend on a variety of job-related factors, which may include education, training, experience, location, business needs, or market demands. The expected hourly range for this role is based on the location where the work will be performed and is aligned to one of 3 compensation zones. For other locations not listed, compensation can be discussed with your recruiter during the interview process. Zone 2 (Denver, CO; Westlake, TX; Chicago, IL) $28 — $28 USD Click here to learn more about our Total Rewards, which vary by region and entity. If our mission energizes you and you’re ready to build the future of finance, we look forward to seeing your application. Robinhood provides equal opportunity for all applicants, offers reasonable accommodations upon request, and complies with applicable equal employment and privacy laws. Inclusion is built into how we hire and work—welcoming different backgrounds, perspectives, and experiences so everyone can do their best. Please review the Privacy Policy for your country of application.

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Robinhood Verified

Business Analyst Intern (Summer 2027)

Internship Onsite · Washington, DC Comp TBD

Join us in building the future of finance. Our mission is to democratize finance for all. An estimated $124 trillion of assets will be inherited by younger generations in the next two decades. The largest transfer of wealth in human history. If you’re ready to be at the epicenter of this historic cultural and financial shift, keep reading. About the team + role We are building an elite team, applying frontier technologies to the world’s biggest financial problems. We’re looking for bold thinkers. Sharp problem-solvers. Builders who are wired to make an impact. Robinhood isn’t a place for complacency, it’s where ambitious people do the best work of their careers. We’re a high-performing, fast-moving team with ethics at the center of everything we do. Expectations are high, and so are the rewards. The Business Analyst team shapes the strategy, growth, and performance of Robinhood's credit products, delivering top-tier experiences for our users. As part of the broader Credit organization, we work closely with product, engineering, risk, and operations to unlock sustainable business growth through deep analytical rigor. Our team fosters a collaborative, ownership-driven culture where every analyst directly influences business strategy and product direction. As a Business Analyst Intern, you'll spend 12 weeks embedded within a team across our Money and Growth org, getting direct exposure to the metrics, stakeholders, and strategic priorities that drive Robinhood's core business. You'll own real work from day one and build the analytical and cross-functional skills that define our team. Top performers may be extended an offer to join our 18-month rotational Business Analyst program after graduation. This role is based in our Washington, DC office, with in-person attendance expected at least 3 days per week. At Robinhood, we believe in the power of in-person work to accelerate progress, spark innovation, and strengthen community. Our office experience is intentional, energizing, and designed to fully support high-performing teams. What you’ll do Get hands-on with a specific business area within Money and Growth, working directly with product, engineering, risk, or operations stakeholders on live priorities Analyze business performance metrics and economic drivers to identify growth opportunities and optimize business outcomes Structure and solve complex, ambiguous problems across product strategy, pricing, user segmentation, and risk-return trade-offs Partner with engineering, product, risk, and finance teams to execute key strategic initiatives and monitor program efficacy Develop analytical models, dashboards, and presentations to inform decision-making and influence business direction What you bring Experience or coursework in business analysis, strategy, management consulting, financial services, or a quantitative analytical role Strong proficiency in SQL and quantitative modeling techniques Ability to synthesize complex quantitative findings into clear, actionable recommendations for cross-functional partners Fluency with AI tools, with a genuine interest in staying current as the tools evolve Currently pursuing a Bachelor's degree in Business, Economics, Finance, Engineering, Data Science, or a related quantitative field, with an expected graduation date of Spring/Summer 2028 What we offer Market competitive compensation structure Quarterly lifestyle wallet for personal wellness, learning and development, and more Access to the best AI tools on the market and continuous AI skill-building for every employee, technical or not Time away including company holidays, paid time off, and sick time Lively office environment with catered meals, fully stocked kitchens, and geo-specific commuter benefits Base pay for the successful applicant will depend on a variety of job-related factors, which may include education, training, experience, location, business needs, or market demands. The expected hourly range for this role is based on the location where the work will be performed and is aligned to one of 3 compensation zones. For other locations not listed, compensation can be discussed with your recruiter during the interview process. Zone 1 (Menlo Park, CA; New York, NY; Bellevue, WA; Washington, DC) $33 — $33 USD Click here to learn more about our Total Rewards, which vary by region and entity. If our mission energizes you and you’re ready to build the future of finance, we look forward to seeing your application. Robinhood provides equal opportunity for all applicants, offers reasonable accommodations upon request, and complies with applicable equal employment and privacy laws. Inclusion is built into how we hire and work—welcoming different backgrounds, perspectives, and experiences so everyone can do their best. Please review the Privacy Policy for your country of application.

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Robinhood Verified

Associate Product Manager (New Grad)

Full-time Onsite · Menlo Park, CA; New York Comp TBD

Join us in building the future of finance. Our mission is to democratize finance for all. An estimated $124 trillion of assets will be inherited by younger generations in the next two decades. The largest transfer of wealth in human history. If you’re ready to be at the epicenter of this historic cultural and financial shift, keep reading. About the team + role We are building an elite team, applying frontier technologies to the world's biggest financial problems. We're looking for bold thinkers. Sharp problem-solvers. Builders who are wired to make an impact. Robinhood isn't a place for complacency, it's where ambitious people do the best work of their careers. We're a high-performing, fast-moving team with ethics at the center of everything we do. Expectations are high, and so are the rewards. From day one, we've been breaking down barriers, empowering people with the tools, knowledge, and products to participate in the financial system. Our innovation doesn't stop — and we need bright, curious minds to help shape the future of finance! As an Associate Product Manager, you'll be at the center of our product innovation. You'll work alongside top talent from engineering, design, research, and more to bring groundbreaking financial products to life. From simplifying complex financial processes to crafting seamless customer experiences, your work will help shape the future of fintech. This role offers direct mentorship from some of the most accomplished product leaders in the industry, giving you the chance to grow, learn, and make a real impact in a fast-paced, cutting-edge environment. This role is based in our Menlo Park, CA or New York, NY office(s), with in-person attendance expected at least 3 days per week. At Robinhood, we believe in the power of in-person work to accelerate progress, spark innovation, and strengthen community. Our office experience is intentional, energizing, and designed to fully support high-performing teams. What you’ll do Collaborate with engineering, design, research, data science, and marketing teams to deeply understand our customers and their most pressing needs Define and execute product strategies that align with business goals and user expectations Be the voice of the product, facilitating communication and collaboration across teams Lead product launches, ensuring they are delivered on time and meet a high standard of quality Set and monitor KPIs to measure success and track product engagement and adoption What you bring Currently enrolled in a full-time, degree-seeking program in Engineering, Computer Science, Business, Economics, or a related field, graduating between Winter 2026 and Summer 2027 0–1 years of experience in product management, product development, or related roles; internship or co-op experience in fintech or tech is a plus Sharp analytical and technical skills, a problem-solving mindset, and the ability to make data-driven decisions Demonstrated leadership and communication abilities, with experience thriving in collaborative, cross-functional teams An entrepreneurial spirit — takes ownership of projects, turns ideas into action, and drives innovation A passion for fintech and a desire to learn more about financial products, markets, and emerging technologies What we offer Challenging, high-impact work to grow your career Performance driven compensation with multipliers for outsized impact, bonus programs, equity ownership, and 401(k) matching Top tier benefits to fuel your work, including 100% paid health insurance for employees with 90% coverage for dependents Access to the Robinhood Employee Fund that gives eligible US employees the opportunity to invest in a private employee fund that provides exposure to Robinhood Ventures funds Access to the best AI tools on the market and continuous AI skill-building for every employee, technical or not Lifestyle wallet — a highly flexible benefits spending account for wellness, learning, and more Employer-paid life & disability insurance, fertility benefits, and mental health benefits Time off to recharge including company holidays, paid time off, sick time, parental leave, and more! Exceptional office experience with catered meals, events, and comfortable workspaces In addition to the base pay range listed below, this role is also eligible for bonus opportunities + equity + benefits. Base pay for the successful applicant will depend on a variety of job-related factors, which may include education, training, experience, location, business needs, or market demands. The expected base pay range for this role is based on the location where the work will be performed. For other locations not listed, compensation can be discussed with your recruiter during the interview process. Base Pay Range: Zone 1 (Menlo Park, CA; New York, NY; Bellevue, WA; Washington, DC) $130,000 — $130,000 USD Click here to learn more about our Total Rewards, which vary by region and entity. If our mission energizes you and you’re ready to build the future of finance, we look forward to seeing your application. Robinhood provides equal opportunity for all applicants, offers reasonable accommodations upon request, and complies with applicable equal employment and privacy laws. Inclusion is built into how we hire and work—welcoming different backgrounds, perspectives, and experiences so everyone can do their best. Please review the Privacy Policy for your country of application.

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Robinhood Verified

Accounting Intern (Summer 2027)

Internship Onsite · New York, NY Comp TBD

Join us in building the future of finance. Our mission is to democratize finance for all. An estimated $124 trillion of assets will be inherited by younger generations in the next two decades. The largest transfer of wealth in human history. If you’re ready to be at the epicenter of this historic cultural and financial shift, keep reading. About the team + role We are building an elite team, applying frontier technologies to the world’s biggest financial problems. We’re looking for bold thinkers. Sharp problem-solvers. Builders who are wired to make an impact. Robinhood isn’t a place for complacency, it’s where ambitious people do the best work of their careers. We’re a high-performing, fast-moving team with ethics at the center of everything we do. Expectations are high, and so are the rewards. The Crypto Accounting team is a critical part of Robinhood's financial operations, responsible for maintaining the integrity of our financial records and supporting our rapid growth. As a Crypto Accounting Intern, you will play a key role in maintaining the integrity of our digital asset financial records, ensuring regulatory compliance, and building scalable processes to support our rapid product expansion. This is a unique opportunity to gain hands-on experience in a dynamic FinTech environment. The role will require strong analytical skills (including comfort with spreadsheet-based data manipulation), problem-solving ability, clear communication, and a proactive, patient, and positive approach. You will assist with the monthly close process, financial reporting, and a variety of ad-hoc projects, contributing directly to the team's success. This role is based in our New York, NY office with in-person attendance expected at least 3 days per week. At Robinhood, we believe in the power of in-person work to accelerate progress, spark innovation, and strengthen community. Our office experience is intentional, energizing, and designed to fully support high-performing teams. What you’ll do Assist with the monthly and quarterly close process, including preparing journal entries and account reconciliations Support financial statement analysis and reporting Apply U.S. GAAP principles to real-world accounting scenarios Collaborate with various teams to gather information and resolve accounting discrepancies Contribute to process improvements and automation initiatives What you bring Currently enrolled in a full-time, degree-seeking program in Accounting, Finance, or a related field with an expected graduation date in Winter 2027/Spring 2028 A foundational understanding of cryptocurrency and blockchain technology and interest in how digital assets impact financial reporting Effective written and verbal communication and analytical skills Exceptional attention to detail and organizational skills Advanced proficiency in Microsoft Excel and Google Sheets What we offer Market competitive compensation structure Quarterly lifestyle wallet for personal wellness, learning and development, and more Access to the best AI tools on the market and continuous AI skill-building for every employee, technical or not Time away including company holidays, paid time off, and sick time Lively office environment with catered meals, fully stocked kitchens, and geo-specific commuter benefits Base pay for the successful applicant will depend on a variety of job-related factors, which may include education, training, experience, location, business needs, or market demands. The expected hourly range for this role is based on the location where the work will be performed and is aligned to one of 3 compensation zones. For other locations not listed, compensation can be discussed with your recruiter during the interview process. Zone 1 (Menlo Park, CA; New York, NY; Bellevue, WA; Washington, DC) $29 — $29 USD Click here to learn more about our Total Rewards, which vary by region and entity. If our mission energizes you and you’re ready to build the future of finance, we look forward to seeing your application. Robinhood provides equal opportunity for all applicants, offers reasonable accommodations upon request, and complies with applicable equal employment and privacy laws. Inclusion is built into how we hire and work—welcoming different backgrounds, perspectives, and experiences so everyone can do their best. Please review the Privacy Policy for your country of application.

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Affirm Verified

Copywriter II

Full-time Remote Comp TBD

At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most. About the Team This role is based on the Creative Content Team, which is part of the larger Content Design Team at Affirm. We’re the heart of Affirm’s communications, UX experiences, and products shaping how we engage with our users across both web and the Affirm app. You’ll join a lively group of 10+ Content Designers who work independently and collaboratively to create clear, user-friendly, and effective product experiences. As part of the overall Product organization at Affirm, we ensure that every user interaction is meaningful and aligned with Affirm’s broader goals, seamlessly integrating messaging into product touchpoints. We’re looking for a mid-level Copywriter to join our team, playing an essential role in shaping and delivering clear, impactful messaging across our product and marketing communications—specifically email, push notifications, and web. If you’re looking to contribute meaningfully to high-visibility projects and grow within a forward-thinking, creative team, this is an exciting opportunity. What You’ll Do Write and refine content across product touchpoints, including email, in-app messaging, and web, ensuring a consistent voice and tone. Collaborate with cross-functional teams, including Product Managers, Product Marketing, Design, and Legal & Compliance to ensure that product messaging aligns with both user needs and business objectives. Develop and maintain messaging frameworks, content templates, and writing standards to create scalable, consistent content that serves multiple product and marketing functions. Drive content strategies for campaigns, from ideation through A/B testing, ensuring that messaging enhances the overall user experience and helps drive key business goals. Contribute to the evolution of Affirm’s voice and tone, refining how we communicate with both consumers and merchants across digital touchpoints. Support content optimization by analyzing performance metrics and iterating on content based on testing insights, user feedback, and performance reviews. Collaborate with legal and compliance teams to ensure that all content complies with regulatory standards and internal guidelines. Work closely with the Product Design team to ensure that messaging is integrated into product design and user experiences seamlessly. Champion a content-first approach to design, advocating for the inclusion of content in product decisions to elevate user experiences and engagement. What We Look For 2+ years of experience in copywriting and/or content design, ideally within a product or tech-focused environment. Hands-on experience writing for email, web, and in-product messaging, with a solid understanding of best practices for each medium. Proven ability to collaborate effectively with cross-functional partners, including designers, product managers, and engineers, to create user-centric solutions. Familiarity with UX writing principles and best practices, ensuring content enhances usability and user experience. A self-starter mentality, capable of managing multiple projects simultaneously, meeting deadlines, and adapting to shifting priorities in a fast-paced environment. Attention to detail with a strong commitment to clarity, scalability, and consistency across all written content. Experience with legal and compliance review processes, ensuring that all content meets necessary regulatory standards. A passion for content innovation, bringing fresh ideas and new approaches to how we communicate with users. Base Pay Grade - G Equity Grade - 3 Employees new to Affirm typically come in at the start of the pay range . Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills. Base pay is part of a total compensation package that may include monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents). In addition, the employees may be eligible for equity rewards offered by Affirm Holdings, Inc. (parent company). CAN base pay range per year: $80,000 - $100,000 This posting is for an existing vacancy. #LI-Remote Remote-first with flexibility built in Affirm is proud to be a remote-first company. Most roles can be done from almost anywhere within the country of employment. Some positions may occasionally require in-person work at an Affirm office, and a few are office-based due to the nature of the work. All new hires will be invited to attend an in-person onboarding experience. Benefits designed for you Our benefits reflect our commitment to care, transparency, and flexibility. Here are a few highlights: Health coverage at no cost: We cover 100% of premiums for employees and their dependents. Spending stipends: Monthly stipends support your tech setup, and the ability to choose health and wellness options that are right for you. Time off to recharge: Flexible time off and generous holiday calendars help you rest when you need to. Own a piece of what you build: Our employee stock purchase plan (ESPP) lets you buy Affirm stock at a discount. We’re committed to providing an inclusive interview process, including accommodations for candidates with disabilities. If you need support, we’re happy to help. For positions based in San Francisco or Los Angeles: Affirm considers qualified applicants with arrest and conviction records, as required by law. By clicking "Submit Application," you acknowledge that you have read Affirm's Global Candidate Privacy Notice and consent to the use of your personal information as described.

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Coinbase Verified

Derivative Sales Analyst

Full-time Remote Comp TBD

Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . Requirements: Demonstrates the ability to responsibly use generative AI tools and copilots (e.g., LibreChat, Gemini, Glean) in daily workflows, continuously learn as tools evolve, and apply human‑in‑the‑loop practices to deliver business‑ready outputs and drive measurable improvements in efficiency, cost, and quality. Application Limit: Candidates may submit a maximum of 3 applications within a 6-month period. Equal Opportunity Employer: Coinbase is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or genetic information. Applicants with criminal histories will be considered consistent with applicable federal, state, and local laws. US Applicants: View Employee Rights , Know Your Rights , and E-Verify Notice of Participation. Accommodations: If you are an individual with a disability who needs a reasonable accommodation, email us your request and contact info at accommodations[at]coinbase.com. Need screen reading technology? Click here to download a free compatible screen reader and view the tutorial . Data Privacy & Arbitration: By submitting your application, you agree to our Candidate Privacy Notice . US applicants: By submitting your application, you agree to Arbitration of Disputes .

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Chime Verified

Senior Data Scientist, Marketing

Full-time Onsite · San Francisco, CA Comp TBD

We are hiring a Sr. Data Scientist, Marketing (Referrals) to help us understand how our referral investment drives member acquisition and long-term value. Unlike traditional paid channels, referrals operate through member-to-member advocacy, dual-sided incentives, and viral loops, requiring a distinct measurement lens that accounts for organic bleed, incentive sensitivity, and long-term referred member behavior. As our Sr. Data Scientist, Referrals, you will partner closely with the Referrals team to measure, optimize, and scale spend across the referral channel. You will bring expertise in campaign sizing, operational planning, and channel forecasting, helping the team plan confidently and allocate resources effectively. You will bring rigor to how we evaluate incrementality, attribution, and efficiency, moving us to a defensible view of what our referral dollars actually deliver. The base salary offered for this role and level of experience will begin at $133,000 and up to $185,000. Full-time employees are also eligible for a bonus, competitive equity package, and benefits. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience. In this role, you can expect to Partner with Referrals to define KPIs and measurement frameworks across campaigns and audiences Size and scope referral campaigns in partnership with marketing, product and finance: translating acquisition goals into expected spend, volume, and ROI projections ahead of launch, and supporting operational planning for campaign execution Build and maintain forecasting models for the referral channel, projecting member acquisition volume, cost, and downstream LTV under different spend scenarios, seasonality assumptions, and campaign configurations Develop attribution approaches that reconcile platform-reported performance with observed member behavior, accounting for the complexity of dual-sided referral incentives and organic word-of-mouth overlap. Design and analyze geo experiments, holdouts, and platform lift studies to quantify incremental lift and separate true impact from correlation Build and maintain dashboards that give clear visibility into spend, CAC, funnel conversion, and downstream LTV by campaign Collaborate with Data Engineering to improve tracking, data quality, and the pipelines behind spend, click, and conversion data Translate complex analyses into clear, actionable recommendations for cross-functional leadership To thrive in this role, you have 5+ years of experience in referral programs and in marketing, growth, or product analytics. Experience in FinTech preferred. Experience with marketing campaign planning and sizing: comfortable working from business goals backward to estimate required spend, expected member volumes, and unit economics, with an understanding of how campaigns are operationally structured and executed Forecasting experience for a marketing or growth channel: building models that project forward-looking performance and communicating forecast uncertainty and scenario sensitivity to cross-functional stakeholders Strong experience designing and evaluating incrementality tests: geo experiments, holdouts, and platform lift studies Working knowledge of causal inference methods including experiment design, holdout analysis, and techniques for isolating organic from incentive driven behavior Advanced SQL skills and proficiency in Python or R for analysis and modeling Experience building dashboards (e.g., Looker, Tableau, or similar BI tools) that drive stakeholder decision-making A strong understanding of attribution concepts and the challenges of measurement in a privacy-constrained, cross-device environment The ability to communicate complex findings clearly to both technical and non-technical partners and influence decisions with data #LI-Hybrid #LI-AM1 A little about us At Chime, we believe that everyone can achieve financial progress. We created Chime—a financial technology company, not a bank*—on the premise that core banking services should be helpful, easy, and free. Through our user-friendly tools and intuitive platforms, we empower our members to take control of their finances and work towards their goals. Whether it's starting a savings account, purchasing a first car or home, launching a business, or pursuing higher education, we're proud to have helped millions unlock their financial potential. We're a team of problem solvers, dreamers, and builders with one shared obsession: our members. From day one, Chimers have worked tirelessly to out-hustle and out-execute competitors to bring our mission to life. Their grit and determination inspire us to work harder every day to deliver the very best experience possible. We each bring an owner's mindset to our work, refusing to be outdone and holding ourselves accountable to meet and exceed the highest bars for our teams, our company, and our members. We believe in being bold, dreaming big, and taking risks, while also working together, embracing our diverse perspectives, and giving each other honest feedback. Our culture remains deeply entrepreneurial, encouraging every Chimer to see themselves as stewards of our mission to help everyday Americans unlock their financial progress. We know that to achieve our mission, we must earn and keep people's trust—so we hold ourselves to the highest standards of integrity in everything we do. These aren't just words on a wall—our values are embedded in every aspect of our business, serving as a north star that guides us as we work to help millions achieve their financial potential. Because if we don't—who will? *Chime is a financial technology company, not a bank. Banking services provided by The Bancorp Bank, N.A. or Stride Bank, N.A., Members FDIC. What we offer for our full-time, regular employees 🏢 Our in-office work policy is designed to keep you connected - with four days a week in the office and Fridays from home for those near one of our offices, plus team and company-wide events depending on location. Whether you’re coming in regularly or are part of our fully remote program, you’ll stay engaged with your work and teammates. 💻 Benefits that support your work and life, including backup child, elder, and pet care and subsidized commuter benefits for eligible employees. ✨ Comprehensive health, financial, and wellbeing benefits designed to support you

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Mercury Verified

Senior Customer Support Systems Administrator

Full-time Remote Comp TBD

We're looking for a skilled System Administrator to join our Customer Support Operations & Strategy team. In this role, you'll be the backbone of our support infrastructure - ensuring that our systems are secure, reliable, and always optimized for performance. As Mercury's Zendesk ecosystem and CS tech stack continue to grow in scope and complexity - and as we move toward a bank charter* - this role is increasingly central to how we scale, automate, and govern our systems. If you're excited about building creative solutions and making a tangible impact on customer & agent experience, we'd love to hear from you! What You'll Do: Zendesk Administration: Manage our Zendesk implementation - both intraday maintenance and supporting Zendesk through strategic business growth Work alongside our existing team of Systems Admins to ensure our Zendesk ecosystem remains cohesive, consistent, and well-coordinated as our footprint grows Develop and maintain an internal comprehensive knowledge base for our Zendesk configuration & procedures Generate, analyze, and report on Zendesk metrics to guide improvements in customer service strategies Regularly audit for gaps & efficiencies, lead projects to improve or expand our setup based on findings Tools & Technology Help oversee the configuration, maintenance, performance, and optimization of the general CS tech stack (e.g. WFM & QA tooling, apps, company tools - Notion, Guru, Slack, Okta etc.) Implement, monitor, and maintain system security protocols to protect sensitive data Manage the prioritization and delivery within sprint cycles; updating tasks, tracking progress, and ensuring timely completion of tasks Systems & Automation Strategy Stay closely in the loop on new features and releases from Zendesk and other CS tools, and evaluate new apps or integrations that could create efficiency across customer-facing teams Proactively identify opportunities to automate workflows and processes, with a particular focus on leveraging AI solutions to make agents more efficient, help us serve customers faster, and reduce tedious backend work Surface cost-saving or time-saving opportunities for backend processes, including working with Mercury's broader IT team to develop a stronger integration between CS tools and Okta Compliance & Regulatory Risk As Mercury approaches its bank charter, create, formalize, and document Admin processes and controls within Zendesk to help ensure compliance with relevant regulations Partner with Risk and Compliance stakeholders to identify and minimize regulatory risk within our Zendesk configuration and permissions structure Collaboration & Support Take part in "firefighting" duties, fielding and resolving ad hoc Zendesk support requests from users across all customer-facing teams - not just CS, but teams like Risk, Disputes, and Partnerships as well Serve as the go-to technical expert, providing guidance and training both in partnership with L&D and through direct engagements Primary partner to engineering teams; ensuring Zendesk is continuously improving internally Collaborate with business teams on process improvements, change control, and project status updates Continuous Improvement Stay current with industry trends and best practices, bringing a voice and point of view to our strategic programs Lead initiatives that simplify and improve the experience for customers, agents, and the business What you bring: Technical Expertise: 3-5 years of hands-on Zendesk Administrator experience; demonstration of strong knowledge of the Zendesk platform Knowledge of system security, monitoring tools, and cloud infrastructure (AWS, Azure, or similar) Experience integrating Zendesk across a company's tech stack Familiarity with AI-driven CS tools (e.g. AI chatbots/agents) and an interest in identifying automation opportunities within a support tech stack Problem-Solving Skills: Excellent troubleshooting and analytical skills; ability to quickly diagnose and resolve technical issues Proactive approach to identifying inefficiencies and crafting solutions Collaboration & Communication: Strong interpersonal skills and the ability to communicate technical concepts to non-technical team members Experience working in cross-functional teams and supporting a customer-centric culture Commitment to being a creative and strategic partner in designing the customer and agent experience at Mercury The Ideal Candidate Will Also Have: Experience operating in a regulated environment (e.g. banking, fintech, or another regulated industry), including documenting processes and controls for compliance purposes Experience working with AI chatbot or conversational automation platforms Familiarity with other CS tools such as Fin, Guru, or Rippit *While we've received approvals from the OCC and FDIC, Mercury today is a fintech company, not an FDIC-insured bank. Banking services provided through Choice Financial Group and Column N.A., Members FDIC. Mercury values diversity & belonging and is proud to be an Equal Employment Opportunity employer. All individuals seeking employment at Mercury are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic. We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities or special needs. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role. #LI-AS1 Total Rewards The total rewards package at Mercury includes base salary, equity (stock options/RSUs), and benefits. Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry. New hire offers are made based on a candidate’s experience, expertise, geographic location, and internal pay equity relative to peers. Our target new hire base salary ranges for this role are the following : US employees in New York City, Los Angeles, Seattle, or the San Francisco Bay Area: $154,200 — $192,800 USD US employees outside of New York City, Los Angeles, Seattle, or the San Francisco Bay Area: $138,800 — $173,500 USD Canadian employees (any location): $145,800 — $182,200 CAD

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Mercury Verified

Product Marketing Lead - Growth & Revenue

Full-time Remote Comp TBD

we want to reach — refer customers to us the same way a great travel agent would: because they believe in our product and its value to their clients. We are looking for a go-to-market leader who can make all three of these motions work harder together with a data-driven strategy and consistent positioning across the customer journey. What You'll Do Own end-to-end GTM strategy across Mercury's three primary growth motions — product-led, sales-led, and partner-led — including segmentation, messaging, and cross-functional execution. Manage and grow a team of product marketers and partner marketers supporting these motions today. Build and maintain the customer journey, messaging, and infrastructure that works across all three motions: shared value propositions and personas that flex appropriately for self-serve onboarding flows, sales conversations, and partner co-marketing Partner closely with the growth product org on strategy and execution for driving top-of-funnel, conversion, activation, and virality. Partner with sales leadership on messaging and enablement, from battlecards and objection-handling frameworks to segment-specific playbooks Develop Mercury's partner marketing strategy in collaboration with the partnerships team — including co-marketing programs, partner enablement materials, and joint GTM playbooks Lead customer and market research to stay ahead of competitive dynamics, identify growth opportunities across segments, and feed insights into product, pricing, and roadmap decisions Define and track the PMM metrics that matter for growth — from activation to adoption to advocacy — and use them to continuously improve GTM strategy You Should Have 10+ years of B2B product marketing experience, with full ownership of GTM strategy — not just launch coordination Demonstrated experience driving growth across multiple GTM motions; you've run product-led, sales-led, and partner-led programs, and you understand how they interact Strong messaging and positioning craft — you can develop a compelling narrative from scratch, test it with customers, and translate it into assets that actually get used by sales and partners Revenue mindset — you track contribution to pipeline, activation, and retention, and you know how to use data to argue for, refine, and defend your strategy Experience working with sales leadership on messaging and proof points to improve their team’s ability to source pipeline and close deals. Ability to lead cross-functional initiatives without direct authority — aligning sales, product, partnerships, and growth teams around a shared GTM plan Nice to Have Fintech, banking*, or financial services experience — familiarity with the regulatory, trust, and competitive dynamics of this space Experience at a company that scaled through multiple GTM channels simultaneously, particularly one with a strong PLG foundation that was extending into enterprise and/or channel Data fluency — comfortable pulling your own analysis in Amplitude, Hex, Metabase, or SQL rather than waiting on a data team *Mercury is a fintech company, not an FDIC-insured bank. Banking services provided through Choice Financial Group and Column N.A., Members FDIC. The total rewards package at Mercury includes base salary, equity (stock options/RSUs), and benefits. Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry. New hire offers are made based on a candidate’s experience, expertise, geographic location, and internal pay equity relative to peers. Our target new hire base salary ranges for this role are the following: US employees in New York City, Los Angeles, Seattle, or the San Francisco Bay Area: $207,800 - $259,800 US employees outside of the New York City, Los Angeles, Seattle, or the San Francisco Bay Area: $187,000 - $233,800 Canadian employees (any location): CAD 196,400 - 245,500 Mercury values diversity & belonging and is proud to be an Equal Employment Opportunity employer. All individuals seeking employment at Mercury are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic. We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities or special needs. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role. #LI-SE1

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Affirm Verified

Engineering Onboarding Manager

Full-time Remote Comp TBD

the role We are looking for a collaborative Engineering Onboarding Manager to build an AI-first onboarding experience that helps new engineers become confident, effective builders. You will create the technical learning, practical support, and community that enable engineers to understand Affirm’s systems, ship, and grow their impact. What you’ll do You will own the design and delivery of Engineering onboarding, creating a welcoming, technically credible experience for new engineers across North America and EMEA. You will lead hands-on learning experiences at our San Francisco office, complemented by virtual and regional programming that helps engineers build relationships, context, and practical fluency. You will partner with Engineering leaders and subject-matter experts across Developer Productivity, SRE, Security, Architecture, and Product teams to build and maintain useful technical onboarding content. You will translate Affirm’s AI-first engineering practices into practical learning experiences, including agent-assisted development, code review, testing, CI, deployment, observability, and production support. You will work with managers and buddies to create clear, role-relevant onboarding plans that help new engineers establish context, connect with their teams, and begin contributing effectively. You will coordinate with Recruiting, Learning, People Ops, IT, Facilities, Finance, and regional partners to ensure each cohort has the access, equipment, environment, and support needed for a strong start. You will gather feedback from new hires, managers, and facilitators, then use it to continuously improve the content, operations, and experience of Engineering onboarding. What we look for You have 2–4 years of experience as a technical leader in a software engineering organization. You understand modern software development practices, including AI-assisted development, code review, testing, CI, deployment, observability, and incident response. You have improved engineering workflows, technical learning programs, or operating practices through thoughtful program design, feedback, and cross-functional execution. You can turn ambiguous problems into clear plans, playbooks, and operating rhythms. You have the technical judgment to earn trust with Engineering Managers and senior ICs, and to shape practical, credible onboarding experiences. You can influence and align partners across Engineering, Learning, Recruiting, People Ops, IT, Facilities, and other teams without direct authority. You communicate clearly, create inclusive learning environments, and enjoy helping engineers build confidence in their craft. This position requires either equivalent practical experience or a Bachelor’s degree in a related field. Base Pay Grade - P Equity Grade - 13 Employees new to Affirm typically come in at the start of the pay range. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills. Base pay is part of a total compensation package that may include equity rewards, monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents.) USA base pay range (CA, WA, NY, NJ, CT) per year: $230,000 - $290,000 USA base pay range (all other U.S. states) per year: $204,000 - $264,000 #LI-Remote Remote-first with flexibility built in Affirm is proud to be a remote-first company. Most roles can be done from almost anywhere within the country of employment. Some positions may occasionally require in-person work at an Affirm office, and a few are office-based due to the nature of the work. All new hires will be invited to attend an in-person onboarding experience. Benefits designed for you Our benefits reflect our commitment to care, transparency, and flexibility. Here are a few highlights: Health coverage at no cost: We cover 100% of premiums for employees and their dependents. Spending stipends: Monthly stipends support your tech setup, and the ability to choose health and wellness options that are right for you. Time off to recharge: Flexible time off and generous holiday calendars help you rest when you need to. Own a piece of what you build: Our employee stock purchase plan (ESPP) lets you buy Affirm stock at a discount. We’re committed to providing an inclusive interview process, including accommodations for candidates with disabilities. If you need support, we’re happy to help. For positions based in San Francisco or Los Angeles: Affirm considers qualified applicants with arrest and conviction records, as required by law. By clicking "Submit Application," you acknowledge that you have read Affirm's Global Candidate Privacy Notice and consent to the use of your personal information as described.

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Chime Verified

Product Manager, Design Systems

Full-time Onsite · San Francisco, CA Comp TBD

We are hiring a Product Manager to join our AI & App Experience (AAX) team, with a focus on design systems. In this role, you’ll help shape the shared foundations that make it easier for teams across Chime to build consistent, intuitive, and high-quality member experiences. You’ll own product strategy and execution for design-system capabilities that sit at the intersection of product, design, and engineering. You’ll work across teams to understand where fragmented patterns, tooling, and workflows create friction, then turn those insights into scalable systems that improve both the quality of our app experience and the speed at which teams can build it. The base salary offered for this role and level of experience will begin at $196,000 and up to $255,000. Full-time employees are also eligible for a bonus, competitive equity package, and benefits. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience. In this role, you can expect to Own the product vision, strategy, and roadmap for design-system capabilities within AAX, connecting platform investments to meaningful improvements in Chime’s member experience. Partner closely with Design and Engineering to evolve shared components, patterns, tooling, and infrastructure that enable teams to build cohesive app experiences more efficiently. Identify high-leverage opportunities to improve how product teams discover, adopt, and contribute to Chime’s design system, balancing consistency with the flexibility teams need to innovate. Develop a deep understanding of the needs of internal product builders and translate those needs into clear product priorities, requirements, and measurable outcomes. Drive alignment across multiple product areas, helping teams make thoughtful tradeoffs when shared platform needs, individual product needs, and longer-term experience quality intersect. Establish success measures for the design system, using quantitative and qualitative signals to understand adoption, developer and designer effectiveness, experience consistency, and business impact. Help define how emerging AI capabilities can improve the way Chime teams design, build, and maintain app experiences, where relevant to the design-system strategy. To thrive in this role, you have 8+ years of experience as a Product Manager. Product management experience owning complex products, platforms, or internal systems from strategy through execution in a technology environment. Experience working on design systems, developer platforms, UI frameworks, shared product infrastructure, or similarly horizontal capabilities used by multiple teams. A track record of translating ambiguous, cross-functional problems into a clear product strategy, prioritized roadmap, and measurable outcomes. Experience partnering deeply with Product Design and Engineering, with enough technical and design fluency to navigate component architecture, platform constraints, user experience tradeoffs, and implementation decisions. Experience driving adoption of a shared product or platform across multiple teams, including identifying user pain points and influencing stakeholders without relying on direct authority. Evidence of using data, research, and customer or internal-user feedback to prioritize investments and assess whether a product or platform is delivering meaningful value. Experience operating in environments where quality, consistency, scale, and speed all matter, and where product decisions require balancing near-term delivery with durable foundations. A little about us At Chime, we believe that everyone can achieve financial progress. We created Chime—a financial technology company, not a bank*—on the premise that core banking services should be helpful, easy, and free. Through our user-friendly tools and intuitive platforms, we empower our members to take control of their finances and work towards their goals. Whether it's starting a savings account, purchasing a first car or home, launching a business, or pursuing higher education, we're proud to have helped millions unlock their financial potential. We're a team of problem solvers, dreamers, and builders with one shared obsession: our members. From day one, Chimers have worked tirelessly to out-hustle and out-execute competitors to bring our mission to life. Their grit and determination inspire us to work harder every day to deliver the very best experience possible. We each bring an owner's mindset to our work, refusing to be outdone and holding ourselves accountable to meet and exceed the highest bars for our teams, our company, and our members. We believe in being bold, dreaming big, and taking risks, while also working together, embracing our diverse perspectives, and giving each other honest feedback. Our culture remains deeply entrepreneurial, encouraging every Chimer to see themselves as stewards of our mission to help everyday Americans unlock their financial progress. We know that to achieve our mission, we must earn and keep people's trust—so we hold ourselves to the highest standards of integrity in everything we do. These aren't just words on a wall—our values are embedded in every aspect of our business, serving as a north star that guides us as we work to help millions achieve their financial potential. Because if we don't—who will? *Chime is a financial technology company, not a bank. Banking services provided by The Bancorp Bank, N.A. or Stride Bank, N.A., Members FDIC. What we offer for our full-time, regular employees 🏢 Our in-office work policy is designed to keep you connected - with four days a week in the office and Fridays from home for those near one of our offices, plus team and company-wide events depending on location. Whether you’re coming in regularly or are part of our fully remote program, you’ll stay engaged with your work and teammates. 💻 Benefits that support your work and life, including backup child, elder, and pet care and subsidized commuter benefits for eligible employees. ✨ Comprehensive health, financial, and wellbeing benefits designed to support you at every stage of life. 🏝 Generous vacation policy and company-wide paid days off 🫂 1% of your time off to support local community organizations of your choice 👟 Annual wellness stipend to use towards eligib

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SoFi Verified

Home Equity Underwriter

Full-time Onsite · Frisco, TX Comp TBD

Join us to invest in yourself, your career, and the financial world. The role: SoFi is hiring an experienced Home Equity Underwriter to support a growing lending portfolio. This is a true full-file underwriting role with end-to-end ownership of credit, income, assets, collateral, conditions, and final underwriting decisions. The underwriter will partner closely with processors to move loans efficiently from review through clear-to-close while maintaining strong quality, compliance, and risk discipline. This role is best suited for an underwriter who is comfortable exercising independent credit judgment in a manual or semi-manual environment and owning the entire file—not just one segment of the process. What you’ll do: Underwrite and decision Home Equity loan files in accordance with SoFi policies and applicable investor and regulatory guidelines. Perform full credit risk analysis, including borrower creditworthiness, income stability, assets, and collateral. Review and analyze credit reports, income and asset documentation, tax returns, appraisals, title reports, and other loan documentation. Apply independent credit judgment in a manual or semi-manual underwriting environment. Independently evaluate and clear underwriting conditions to maintain pipeline momentum. Analyze self-employed borrower income, including Schedule C, K-1s, partnerships, corporate returns, and business tax returns. Identify potential risk, fraud, or documentation concerns and escalate appropriately. Collaborate closely with loan processors to resolve documentation gaps and move loans toward closing. Make clear, well-documented, and defensible approval, suspension, or decline decisions. Meet established production, turn-time, quality, accuracy, and compliance expectations. What you’ll need: Minimum 2 years of recent conventional mortgage underwriting experience with direct decision-making authority. Demonstrated full-file underwriting ownership across credit, income, assets, collateral, conditions, and final decisions. Direct appraisal and title review experience. Strong experience analyzing self-employed income and complex borrower scenarios. Ability to independently evaluate and clear underwriting conditions. Strong understanding of credit policy, underwriting guidelines, collateral evaluation, and risk assessment. Experience working in a compliance-driven, production-oriented environment with accountability for quality and turn times. Strong communication and collaboration skills, particularly when partnering with processors. Ability to work standard business hours aligned with Central Time. Ability to work from the Frisco, Texas office 1–2 days per week. Nice to have: Home Equity, HELOC, or second-lien underwriting experience. Manual or semi-manual underwriting experience. Experience with complex borrower, collateral, or lien-position scenarios. High-volume production underwriting experience. DU/LP experience as supporting conventional underwriting exposure. CHUMS, SAR, or VA credit authority. Compensation and Benefits The base pay range for this role is listed below. Final base pay offer will be determined based on individual factors such as the candidate’s experience, skills, and location. To view all of our comprehensive and competitive benefits, visit our Benefits at SoFi page! SoFi provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law. The Company hires the best qualified candidate for the job, without regard to protected characteristics. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. New York applicants: Notice of Employee Rights SoFi is committed to an inclusive culture. As part of this commitment, SoFi offers reasonable accommodations to candidates with physical or mental disabilities. If you need accommodations to participate in the job application or interview process, please let your recruiter know or email accommodations@sofi.com. We are unable to accommodate remote work from Hawaii, Alaska or Puerto Rico at this time. Internal Employees If you are a current employee, do not apply here - please navigate to our Internal Job Board in Greenhouse to apply to our open roles.

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Brex Verified

Banking Relationship Manager

Full-time Onsite · San Francisco, California Comp TBD

join us Brex is the intelligent finance platform that enables companies to spend smarter and move faster in more than 200 markets. By combining global corporate cards and banking with intuitive spend management, bill pay, and travel software, Brex enables founders and finance teams to accelerate operations, gain real-time visibility, and control spend effortlessly. Brex’s AI-native automation and world-class service eliminate manual expense and accounting tasks for customers so they can focus on what matters most. Tens of thousands of the world's best companies run on Brex, including DoorDash, Coinbase, Robinhood, Zoom, Plaid, Reddit, and SeatGeek. Working at Brex allows you to push your limits, challenge the status quo, and collaborate with some of the brightest minds in the industry. We’re committed to building a diverse team and inclusive culture and believe your potential should only be limited by how big you can dream. We make this a reality by empowering you with the tools, resources, and support you need to grow your career. Sales at Brex Sales is the growth engine at Brex. We bring in new customers, expand existing relationships, and drive the company’s bottom line. With unlimited territories and uncapped opportunity, your ambition sets the ceiling. We win together, celebrate often, and reward performance. If you want to sell a category-defining product with real ownership, this is your team. What you’ll do As a Banking Relationship Manager on our newly formed Banking Team, you will have the opportunity to partner directly with Founders, Co-Founders, C-Suite Executives, VPs of Finance, and Controllers to continue generating net-new revenue by optimizing their adoption of our business account suite of products. As a foundational member of the team, you will work closely with our customers to upsell our checking, treasury, and sweep products to ultimately increase total AUM for Brex, a pivotal opportunity for Brex's overall growth. You will have the opportunity to work with all sizes of companies, ranging from small startups that are just starting to scale, all the way up to large mid-market and enterprise customers. Where you'll work This role will be based in our San Francisco office. We are a hybrid environment that combines the energy and connections of being in the office with the benefits and flexibility of working from home. We currently require a minimum of three coordinated days in the office per week, Monday, Wednesday and Thursday. As a perk, we also have up to four weeks per year of fully remote work! Responsibilities Work with existing card only customers to upsell our business account suite of products (checking/treasury/sweep) Assist in creating Security Account Control Agreements (SACA) or Cash Covenants to provide higher credit limits to our customers Become trusted account advisors by managing accounts and being strategic in both inbound and outbound sales Engage with businesses at all points of the sales cycle - including prospecting, product demonstrations, onboarding, and closing Develop strategic plans with cross-functional team members to drive adoption of our products, more AUM, and higher revenue for the company Focus on self-development with daily training and enablement Work closely with Account Executives, Relationship Managers, Customer Success, and Client Sales to bring in referrals Requirements 3+ years of outbound sales experience in financial services, fintech, or with early stage companies Excellent communication skills to drive conversations with Executive C-Suite decision makers Experience carrying quota and a proven track record of hitting and exceeding quotas B.A or B.S degree from a 4-year university Bonus points Series 7 & 63 license (active or able to be re-activated) Familiarity with sales tools such as Gong, Salesforce, Outreach, etc. Compensation The expected OTE range for this role is USD $132,888 - $166,110. The starting wage will depend on a number of factors including the candidate’s location, skills, experience, market demands, and internal pay parity. The OTE figure listed here includes base salary and commissions, which may or may not be earned depending on performance. Depending on the position offered, equity and other forms of compensation may be provided as part of a total compensation package. Please be aware, job-seekers may be at risk of targeting by malicious actors looking for personal data. Brex recruiters will only reach out via LinkedIn or email with a brex.com domain. Any outreach claiming to be from Brex via other sources should be ignored.

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Mercury Verified

AML Investigator III

Full-time Remote Comp TBD

we need someone who loves working fraud and anti-money laundering transaction queues and managing a variety of complex investigations. * Mercury is a fintech company, not an FDIC-insured bank. Banking services provided through Choice Financial Group and Column N.A., Members FDIC. As part of the journey, we would expect you to: Provide input as we implement new transaction monitoring rules and tune existing ones Review AML, and other financial crime alerts in our transaction monitoring queue and take action as needed Contact our users for information on their account usage and transactions Work with our partners and internal team members to review and assess information received from users Investigate and respond to Requests for Information (RFIs) from our Partner Banks, delivering clear, well-supported AML reviews on customer’s account activity Decision user accounts as needed, including locking or closing accounts Develop an understanding of expected activity for each type of user we work with Document investigative findings and escalate unusual or potentially suspicious activity to our Partners for SAR consideration Develop an unfailing eye for potential fraud or money laundering Investigate tools that would make your job easier Write clear documentation on current processes and help train future teammates Some things that might make you successful in a role like this: Have experience in identifying money laundering, detecting fraud, or other financial crimes related behavior in banking, fintech, or other financial services through vendor AND in-house developed transaction monitoring rules Be fluent in the language of bank transactions, including ACH, check, debit card, credit card, and wire transfers, both domestic and international Understand the business banking landscape and have familiarity with international activity and ownership Exercise empathy and understanding when communicating with users Communicate complicated concepts with efficiency and clarity, both in speech and writing Manage relationships with external parties with confidence and kindness Work with efficiency and focus Understand how to keep an organized and clean inbox Love problem solving and making teams, product, and processes more efficient Derive joy from customer joy Enjoy thinking about how to automate as much of your job as possible Be curious about the US banking system, startups, and ecommerce companies Mercury values diversity & belonging and is proud to be an Equal Employment Opportunity employer. All individuals seeking employment at Mercury are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic. We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities or special needs. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role. #LI-DNI Total Rewards The total rewards package at Mercury includes base salary, equity (stock options/RSUs), and benefits. Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry. New hire offers are made based on a candidate’s experience, expertise, geographic location, and internal pay equity relative to peers. Our target new hire base salary ranges for this role are the following : US employees in New York City, Los Angeles, Seattle, or the San Francisco Bay Area: $121,700 — $152,100 USD US employees outside of New York City, Los Angeles, Seattle, or the San Francisco Bay Area: $109,500 — $136,900 USD

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SoFi Verified

Litigation Operations Manager (Recovery)

Full-time Onsite · FL - Jacksonville, UT - Cottonwood Heights Comp TBD

Join us to invest in yourself, your career, and the financial world. The role: We are seeking a highly organized and experienced litigation manager (para-legal) to oversee management of a growing litigation caseload of defaulted loans across 3 national litigation networks and over a hundred local attorney offices. What you’ll do: This individual will provide oversight of our active SoFi litigation placements with our attorney network across Personal Loans, Student Loans and Credit Card accounts. They will review each network’s caseload and work on optimizing execution, including assistance with preparations for hearings, mediations, arbitrations, and trials. The role will be responsible for reviewing individual cases, assessing the proposed pleadings, settlement arrangements, and ensuring proper documentation is available and provided as the case demands. They will act as cross-functional liaison between our external litigation network, and SoFi’s in-house counsel, in legal matters that straddle both sides (like a customer’s motion to compel arbitration), and will be expected to have regular engagements with internal partners including, Compliance, Finance, Internal Audit, and Third Party Risk Management. They will work with our Recovery analyst to track performance at the network, state, and product level, introducing key industry metrics/KPIs and delivering regular portfolio reporting to management. They will evaluate our current litigation engagement model with an eye to improving our internal processes and platforms, identifying workflow gaps and implementing operational enhancements to further our efficiency. They will demonstrate excellent organizational and project management skills, including the ability to manage multiple complex litigation matters simultaneously while adapting to changing priorities and deadlines What you’ll need: 5 years minimum litigation paralegal experience, preferably managing a caseload of defaulted consumer loans at a FinTech or large bank, or at a law firm or in-house legal department. Bachelor's degree with ABA-approved Paralegal certification or Associates/Bachelor’s degree in paralegal studies Significant experience on a litigation case management platform similar to Legal Tracker, CounselLink, or a relational database used to manage litigation caseload. Strong analytical capabilities and problem-solving skills. Stellar written and verbal communication, and a keen attention to detail. Nice to have: Experience with Convoke’s suite of products, ideally Convoke Origin, Pulse and CRM Knowledge of litigation scoring models and the variables that inform their performance. Experience executing post judgement remedies (liens, garnishments, dormant judgement sales etc.) Expertise with data management, dashboard development and statistical analysis. Ability to effectively communicate data metrics and insights to key stakeholders and leadership. Compensation and Benefits The base pay range for this role is listed below. Final base pay offer will be determined based on individual factors such as the candidate’s experience, skills, and location. To view all of our comprehensive and competitive benefits, visit our Benefits at SoFi page! SoFi provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law. The Company hires the best qualified candidate for the job, without regard to protected characteristics. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. New York applicants: Notice of Employee Rights SoFi is committed to an inclusive culture. As part of this commitment, SoFi offers reasonable accommodations to candidates with physical or mental disabilities. If you need accommodations to participate in the job application or interview process, please let your recruiter know or email accommodations@sofi.com. We are unable to accommodate remote work from Hawaii, Alaska or Puerto Rico at this time. Internal Employees If you are a current employee, do not apply here - please navigate to our Internal Job Board in Greenhouse to apply to our open roles.

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Coinbase Verified

Director, Premium & Wealth

Full-time Onsite · Charlotte, NC Comp TBD

What you'll do: Own the strategic vision and execution for Premium & Wealth, maximizing CSAT, retention, and revenue across Coinbase's highest-value user segments Lead 24/7 global operations including SLAs, backlog management, DSAT recovery, and regulatory guardrails for high-stakes cases involving funds at risk, large AUC, and complex trading disputes Partner cross-functionally with CX Strategic Programs, CX Intelligence, Sales, Compliance, Legal, and Risk to resolve executive escalations, accelerate product adoption, and drive VIP engagement Drive operational compliance across trading workflows, client suitability, execution quality, and complaint resolution in close partnership with Trading leadership and Compliance Build, mentor, and develop a high-performing global organization of Concierges, Premium Inbound Specialists, and Supervisors, fostering a culture of collaboration, innovation, and accountability Required Skills and Experience: 10+ years of progressive experience in wealth management, RIAs, private banking, or premium fintech client operations, with at least 5 years in senior organizational leadership managing managers and senior ICs across multiple geographies Prior or current FINRA licensing (e.g., Series 7/24/63/65/66) or equivalent international registrations, or demonstrated direct leadership of licensed teams in a broker-dealer or wealth management environment Proven track record of using operational metrics (CSAT, SLAs, retention, revenue) to drive business decisions and deliver sustained team performance in a 24/7 environment Demonstrated familiarity with regulated trading workflows (equities, options, margin, best-execution, complaints, surveillance) and how they manifest in CX interactions and escalation paths Utilizes generative AI responsibly, maintaining human oversight to deliver business-ready outputs and drive measurable improvements in workflow efficiency, cost, and quality. P77118 #LI-Onsite Pay Transparency Notice: Base salary varies by location (see range below). Total compensation may also include equity and bonus eligibility, and benefits (medical, dental, vision, 401(k)). Annual base salary range (excluding equity and bonus): $232,050 — $232,050 USD Application Limit: Candidates may submit a maximum of 3 applications within a 6-month period. Equal Opportunity Employer: Coinbase is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or genetic information. Applicants with criminal histories will be considered consistent with applicable federal, state, and local laws. US Applicants: View Employee Rights , Know Your Rights , and E-Verify Notice of Participation. Accommodations: If you are an individual with a disability who needs a reasonable accommodation, email us your request and contact info at accommodations[at]coinbase.com. Need screen reading technology? Click here to download a free compatible screen reader and view the tutorial . Data Privacy & Arbitration: By submitting your application, you agree to our Candidate Privacy Notice . US applicants: By submitting your application, you agree to Arbitration of Disputes .

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Robinhood Verified

Customer Experience Manager, Robinhood Concierge

Full-time Onsite · Denver, CO; Westlake Comp TBD

Join us in building the future of finance. Our mission is to democratize finance for all. An estimated $124 trillion of assets will be inherited by younger generations in the next two decades. The largest transfer of wealth in human history. If you’re ready to be at the epicenter of this historic cultural and financial shift, keep reading. About the team + role We are building an elite team, applying frontier technologies to the world’s biggest financial problems. We’re looking for bold thinkers. Sharp problem-solvers. Builders who are wired to make an impact. Robinhood isn’t a place for complacency, it’s where ambitious people do the best work of their careers. We’re a high-performing, fast-moving team with ethics at the center of everything we do. Expectations are high, and so are the rewards! Robinhood’s Customer Experience team is committed to providing outstanding service to our customers -- many of whom are investing for the first time. At the heart of this effort is our team of dedicated licensed, advanced services representatives, who serve as the voice of our most valuable customers and help resolve issues quickly, efficiently and with empathy. In your role as a Customer Experience Manager - Concierge Desk, you will lead a team of highly-knowledgeable registered representatives as they assist our top customer, power-user base as they continue to seek their individual financial goals. You may be required to work nights and weekends to support our customers. This role is based in our Denver, CO or Westlake, TX office(s), with in-person attendance expected at least 5 days per week. Preferred working hours are Monday- Friday 12pm-9pm EST or Monday-Friday 9pm-6am EST At Robinhood, we believe in the power of in-person work to accelerate progress, spark innovation, and strengthen community. Our office experience is intentional, energizing, and designed to fully support high-performing teams. What you’ll do Lead 12-15 licensed Concierge Desk team members to produce outstanding results and improve their own skills Develop agents to become proficient in value-added conversations and proactive up-selling via outreach Coach and mentor your team, assisting in their professional development and helping them achieve top asset growth metrics and high quality standards Provide service in a live-support, proactive outreach environment Cultivate a culture of professionalism, customer advocacy, personal development, and regulatory compliance on your team and beyond Serve as a trusted point of contact for our most teams assisting our most active traders. This role team assists the most sophisticated subject areas of our operations: Options trading, Margin, Equities trading, and Day Trade regulations, as well as general account servicing needs Interact frequently with our Middle-Office, Back-Office, Risk, and Compliance teams Work with your team to recognize patterns of customer inquiries so that the underlying issue can be documented and eliminated by our engineering teams Leverage problem solving skills to assist the team in identifying and creating unique solutions for customers Handle customer issues and escalation from your team Leverage good business acumen and judgment to assist in negotiations and earning business What you bring FINRA Series 7, 63 and 24 or 9/10 Licenses Bachelor’s Degree from an accredited institution 4+ years experience in customer-facing operations, either at a respected mid-stage startup or a retail broker-dealer 4+ years experience managing customer-facing teams, preferably with a sales and/or advisory work Strong management toolkit with a reputation for leaving thriving employees in your wake Principled integrity and strong dedication to professionalism Experience in a high-paced proactive environment Strong understanding of customer profitability to help craft unique solutions Leadership expectations Our ambitious roadmap requires a great culture shaped by exceptional leaders. Here’s what we expect from them: Drive high performance by setting clear, focused goals, giving real-time feedback, stretching top talent, and scaling impact through focus, innovation, and tech. Hire and retain top talent by setting a high bar, hiring only those who raise it, investing in onboarding, and addressing talent issues quickly and fairly. Create community by connecting work to purpose, removing friction while prioritizing safety, building trust and inclusion, and leading from the front with integrity. What we offer Challenging, high-impact work to grow your career. Performance-driven compensation with multipliers for outsized impact, bonus programs, equity ownership, and 401(k) matching. Best-in-class benefits to fuel your work, including 100% paid health insurance for employees with 90% coverage for dependents. Lifestyle wallet — a highly flexible benefits spending account for wellness, learning, and more. Employer-paid life & disability insurance, fertility benefits, and mental health benefits. Time off to recharge including company holidays, paid time off, sick time, parental leave, and more! Exceptional office experience with catered meals, events, and comfortable workspaces. In addition to the base pay range listed below, this role is also eligible for bonus opportunities + benefits. Base pay for the successful applicant will depend on a variety of job-related factors, which may include education, training, experience, location, business needs, or market demands. The expected base pay range for this role is based on the location where the work will be performed and is aligned to one of 3 compensation zones. For other locations not listed, compensation can be discussed with your recruiter during the interview process. Base Pay Range: Zone 1 (Menlo Park, CA; New York, NY; Bellevue, WA; Washington, DC) $110,500 — $130,000 USD Zone 2 (Denver, CO; Westlake, TX; Chicago, IL) $96,900 — $114,000 USD Zone 3 (Lake Mary, FL; Clearwater, FL; Gainesville, FL) $85,850 — $101,000 USD Click here to learn more about our Total Rewards, which vary by region and entity. If our mission energizes you and you’re ready to build the future of finance, we look forward to seeing your application. Robinhood provides equal opportunity for all applicants, offers reasonable accommodations upon request, and complies with applicable equal employment and privacy laws. Inclusion is built into how we hire and work—welcoming different backgrounds, perspectives, and experiences so everyone can do their best. Please review the Privacy Policy<

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Betterment Verified

Business Development Representative

Full-time Onsite · Betterment HQ - New York City Comp TBD

the role We're hiring ambitious, tech-savvy Business Development Representatives to join one of three teams driving top-of-funnel growth across Betterment's retirement and advisor solutions businesses: Direct 401(k) BDR — builds pipeline with small and mid-sized businesses looking to launch or switch their 401(k) plan. Advised 401(k) BDR — builds pipeline with financial advisors and RIAs looking to offer or improve 401(k) plans for their business-owner clients. Custody BDR — builds pipeline with independent RIAs evaluating or switching custodians for Betterment Advisor Solutions (BAS). In each of these roles, you'll own outbound prospecting at the top of the sales funnel — an activity-heavy role where you'll identify, engage, and qualify prospects before handing off warm opportunities to Account Executives. You're a self-starter who's comfortable with high call/email volume, quick to learn a technical product, and motivated by hitting (and beating) targets. Candidates will be considered for the team(s) whose current hiring needs best match their background and interests; the specific team will be confirmed during the interview process. This role is based out of our NYC office. Below we've reflected the base salary range for this position. Actual salaries may vary depending on factors including but not limited to location, experience, and performance. The range listed is just one component of Betterment’s total compensation package for employees. New York City: $60,000-$65,000 This job may also be eligible for variable compensation in the form of commission. A day in the life Core Responsibilities (All Teams) Generate new opportunities using outbound tactics (email sequences, cold calling, LinkedIn, etc) to assist the sales process at the top of the funnel. Identifying, targeting and nurturing potential outbound opportunities by creating new target lists and always being one step ahead of trends. Understanding the need of prospects and communicating them clearly to Account Executives. Clearly articulating Betterment’s Advised value proposition and products to prospects in specific verticals. Meet and exceed meeting set and pipeline goals. Ensure effective and consistent use of Salesforce & other prospecting tools. Provide “voice of the prospect and industry” to marketing and product management to drive roadmaps. We are a close knit team - we work hard, collaborate to get things done and celebrate our wins! Direct 401(k) BDR Prospect small and mid-sized businesses that are launching a first-time 401(k) plan or looking to switch providers. Engage business owners, HR leaders, and finance decision-makers directly (no advisor intermediary). Position Betterment's 401(k) offering as part of a company's employee benefits strategy. Advised 401(k) BDR Prospect financial advisors and RIAs who want to add or improve a 401(k) offering for their business-owner clients. Work with decision-makers evaluating whether to add a retirement offering to their practice or transition existing retirement plan business to Betterment. Articulate Betterment Advisor Solutions' value proposition to advisors serving the retirement plan vertical. Custody BDR Prospect independent RIAs evaluating or switching custodians. Understand and speak to the needs of RIAs regarding custody, technology, and platform support. Position Betterment Advisor Solutions (BAS) as a modern alternative for RIAs re-platforming their custody relationship. What we’re looking for No experience necessary, however recent sales (or sales adjacent) experience is a plus (i.e. recruiting, real estate, or non-profit experience). B2B tech/SaaS sales experience as an SDR/BDR is a plus. Curiosity and interest for financial products and retirement planning. Demonstrated track record of high performance. High energy and willingness to learn. Strong oral and written communication skills with even stronger listening skills. Relentless in your pursuit of success and are willing to put in the extra effort to achieve your goals. Experience with sales & marketing technology stack. Join a team built on these core values We change lives Be a part of a community of innovators working to transform financial outcomes for real people. Your work will make an impact, always laddering up to our mission; to empower people to build wealth with confidence and ease . We set audacious goals We set them for the company, our customers, and ourselves, and we won’t stop until we reach them. We don’t just show up; we give our all, then celebrate our wins. We value all perspectives When we collaborate, we're at our best. We believe diverse perspectives lead to better outcomes and strive to uphold our supportive and inclusive community. We simplify financial services We’re financial services pioneers, always finding new ways to improve, optimize, and enhance. Constant improvement is in our DNA. Our Commitment to Your Total Well-being: We offer a competitive suite of benefits , including medical, dental, and vision coverage; life and AD&D insurance; short- and long-term disability; infertility support and WPATH-aligned transgender health benefits; an Employee Assistance Program (EAP); transit benefits and FSA and HSA options Ownership: Equity for all employees, including new hire and refresher grants. Time: Flexible paid time off, paid parental leave, and a fully paid four-week sabbatical in your sixth year. Growth: Company-paid professional coaching for all employees. Wealth: Day-one 401(k) match plus matching on qualified student loan payments. What happens next We’ll take a few weeks to review all applications. If we’d like to spend more time with you, we’ll reach out to arrange next steps, which will include 3-4 sets of meetings with your future colleagues. In the interview process, we’ll look to learn more about your skills, experiences, capabilities, and motivators. Many of our questions will be aimed at understanding how you might operate here at Betterment. Depending on the role, we may ask you to complete a case study exercise or technical assessments, as we want to collect a robust set of data points to better inform our decisions. On average, it takes us around 3-5 weeks to make a hiring decision, depending on your availability and sense of urgency. As a best practice, we aim to interview at least 2-3 final round candidates before making a hiring decisio

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Affirm Verified

Counsel II, Capital Markets

Full-time Remote Comp TBD

the role Our legal team is looking to add a Counsel II, Capital Markets to our growing Corporate Affairs function. This lawyer will help support broad-based efforts to build a diversified capitalization strategy. One should have a robust understanding of financing and corporate transactions, along with a desire to learn and grow in a legal role focused on capital markets and finance. In addition, this lawyer should have outstanding organizational and interpersonal skills, be capable of prioritizing responsibilities, and have the desire to work with internal and external customers. This attorney will report to the Director, Capital Markets Counsel and work closely with Affirm’s capital markets and bank partnerships business teams. What you’ll do Support the capital markets team in building out the company’s network of capital sources and strategies, including capital markets international expansion Support the bank partnerships team in building out the company's network of originating and card issuing partner banks Guide each financing transaction or initiative from a legal perspective, from strategy discussions to deal execution Draft, review and negotiate all US and international capital markets deal documents, including credit and security agreements, loan sale agreements, indentures, officer certificates, board and shareholder resolutions, and side letters Demonstrate knowledge and understanding of lending and securities laws and regulations relating to capital markets transactions Communicate legal advice in a clear, concise, and timely manner Provide assistance with respect to other special projects What we look for 5+ years of relevant law-firm experience, and we'd prefer some additional in-house experience (particularly if it's from a high-growth fintech start-up) JD degree from a well-regarded law school and membership (in good standing) in a US state bar Previous legal experience in structured and/or debt finance--term, revolving, and asset-based lending; warehouse and asset-backed financing; loan sales; securitizations; and creative forms of funding Outstanding integrity and work ethic Excellent business judgment and interpersonal skills, to facilitate negotiations with external and internal customers Strong interpersonal and problem-solving skills, meticulous attention to detail, maturity, an eye for business, proactivity, and an excellent attitude Proven experience as a key contributing member of a high performing team Self-motivation and a willingness to take ownership of projects Natural self-starter, with the ability to work efficiently (both solo and as part of a team) Pay Grade - M Equity Grade - 6 Employees new to Affirm typically come in at the start of the pay range. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills. Base pay is part of a total compensation package that may include equity rewards, monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents.) USA base pay range (CA, WA, NY, NJ, CT) per year: $185,000 - $245,000 USA base pay range (all other U.S. states) per year: $164,000 - $224,000 Please note that visa sponsorship is not available for this position. #LI-Remote Remote-first with flexibility built in Affirm is proud to be a remote-first company. Most roles can be done from almost anywhere within the country of employment. Some positions may occasionally require in-person work at an Affirm office, and a few are office-based due to the nature of the work. All new hires will be invited to attend an in-person onboarding experience. Benefits designed for you Our benefits reflect our commitment to care, transparency, and flexibility. Here are a few highlights: Health coverage at no cost: We cover 100% of premiums for employees and their dependents. Spending stipends: Monthly stipends support your tech setup, and the ability to choose health and wellness options that are right for you. Time off to recharge: Flexible time off and generous holiday calendars help you rest when you need to. Own a piece of what you build: Our employee stock purchase plan (ESPP) lets you buy Affirm stock at a discount. We’re committed to providing an inclusive interview process, including accommodations for candidates with disabilities. If you need support, we’re happy to help. For positions based in San Francisco or Los Angeles: Affirm considers qualified applicants with arrest and conviction records, as required by law. By clicking "Submit Application," you acknowledge that you have read Affirm's Global Candidate Privacy Notice and consent to the use of your personal information as described.

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Robinhood Verified

Engineering Manager, International

Full-time Onsite · Toronto, Canada Comp TBD

Join us in building the future of finance. Our mission is to democratize finance for all. An estimated $124 trillion of assets will be inherited by younger generations in the next two decades. The largest transfer of wealth in human history. If you’re ready to be at the epicenter of this historic cultural and financial shift, keep reading. About the team + role We are building an elite team, applying frontier technologies to the world’s biggest financial problems. We’re looking for bold thinkers. Sharp problem-solvers. Builders who are wired to make an impact. Robinhood isn’t a place for complacency, it’s where ambitious people do the best work of their careers. We’re a high-performing, fast-moving team with ethics at the center of everything we do. Expectations are high, and so are the rewards. The International engineering team's mission is to expand Robinhood's products globally and scale our platform to support millions of new customers in diverse markets. We build and maintain experiences across onboarding, funding, account setup, localized product experiences, growth incentives, and platform capabilities to operate in new jurisdictions. Our engineering team partners closely with product, design, compliance, marketing teams, along with an array of platform engineering teams to launch new products and optimize user acquisition globally. We prioritize technical rigor, system reliability, and quick execution to deliver reliable products to our growing customer base. Our culture is centered on clear communication, strong team partnership, and a commitment to helping people manage their financial lives! As an Engineering Manager , you will lead a team of software developers to drive some of Robinhood’s most important international launch initiatives. You will be responsible for driving the architecture and execution required to launch crypto and other financial products in new regions, while shaping the reusable systems that make future launches faster, safer, and more scalable. You will guide technical execution, review system architectures, and ensure our services remain highly performant and secure at scale. In this role, you will recruit, mentor, and support the career progression of engineers on your team. You will work closely with product managers, compliance partners, and other team leads to define technical strategy and deliver features on schedule. Your leadership will directly shape how we scale our platform and deliver a reliable financial experience to our global community! This role is based in our Toronto, ON office, with in-person attendance expected 5 days per week. At Robinhood, we believe in the power of in-person work to accelerate progress, spark innovation, and strengthen community. Our office experience is intentional, energizing, and designed to fully support high-performing teams. What you’ll do Team Leadership & Development: Lead and support your team of developers, providing clear goals, regular feedback, and structured growth plans. Technical Strategy: Define technical direction and prioritize work with product managers and partner teams to scale our international products and systems. Architecture & Performance: Ensure backend services and localized products are designed for high availability, performance, and security. Talent Management: Manage hiring, onboarding, and performance evaluations for engineers on your team. Collaboration & Execution: Coordinate with product, design, and other engineering leads to deliver critical initiatives on schedule and meet defined business metrics. What you bring Experience: 5+ years of software engineering experience, including at least 2 years of experience managing engineering teams. Product Shipping Experience: Proven experience leading collaborative teams across product, design, and engineering to ship complex products, including end-to-end management from concept to launch, and ensuring high-quality, reliable user experiences post-deployment. Systems Design: Experience designing and operating distributed systems with a focus on reliability, scalability, and performance. Project Delivery: Experience delivering complex technical projects from initial planning through execution and deployment. Communication: Ability to communicate clearly with both technical and business partners to explain technical decisions and trade-offs. Mentorship: Experience supporting team development through regular coaching, mentoring, and feedback. Leadership expectations Our ambitious roadmap requires a great culture shaped by exceptional leaders. Here’s what we expect from them: Drive high performance by setting clear, focused goals, giving real-time feedback, stretching top talent, and scaling impact through focus, innovation, and tech. Hire and retain top talent by setting a high bar, hiring only those who raise it, investing in onboarding, and addressing talent issues quickly and fairly. Create community by connecting work to purpose, removing friction while prioritizing safety, building trust and inclusion, and leading from the front with integrity. What we offer Challenging, high-impact work to grow your career Performance driven compensation with multipliers for outsized impact, bonus programs, and equity ownership Top tier benefits to fuel your work, including supplemental health insurance, ancillary insurance, and mental health support pro

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Affirm Verified

Client Success Lead

Full-time Remote Comp TBD

What You'll Do: You will manage a portfolio of accounts across a variety of industries to foster long-term, strategic business relationships with our merchant partners. You will be responsible for managing contract renewals, updating pricing, and expansions. You will deliver a proactive client management strategy to drive incremental gross merchandise value (“GMV”) along with revenue, and expand Affirm’s relationship coverage. You will analyze merchant performance and recommend programs to increase product adoption, promote marketing best practices, and optimize program financing programs You will manage merchant relationship health to ensure that both Affirm and the merchant are gaining the maximum value from the relationship You will orchestrate cross-functional teams across our Analytics, Credit, Technical, Marketing, and Product teams to improve the Affirm offering for our merchant. What We Look For: 5+ years of B2B client-facing experience; preferably in a high-tech environment Experience negotiating and closing commercial contracts (e.g., RFPs, renewals) Excellent customer relationship management skills with the ability to manage strategic accounts Experience in managing cross-functional projects with a high attention to detail Strong written (e.g. proposals, memos, e-mails) and verbal communication (e.g. presenting) skills Excellent analytical abilities to review merchant performance and report on the impact of specific programs to internal and external stakeholders. Knowledge of consumer finance offerings, integrated software solutions, and e-commerce preferred Comfortable using Salesforce and BI tools Base Pay Grade - H Equity Grade - 5 Employees new to Affirm typically come in at the start of the pay range. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills. Base pay is part of a total compensation package that may include equity rewards, monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents.) For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, which includes the annual base pay and the sales incentive target. USA On Target Earnings (CA, WA, NY, NJ, CT) per year: $125,000 - $187,500 USA On Target Earnings (all other U.S. states) per year: $110,000 - $172,500 Please note that visa sponsorship is not available for this position. #LI-Remote Remote-first with flexibility built in Affirm is proud to be a remote-first company. Most roles can be done from almost anywhere within the country of employment. Some positions may occasionally require in-person work at an Affirm office, and a few are office-based due to the nature of the work. All new hires will be invited to attend an in-person onboarding experience. Benefits designed for you Our benefits reflect our commitment to care, transparency, and flexibility. Here are a few highlights: Health coverage at no cost: We cover 100% of premiums for employees and their dependents. Spending stipends: Monthly stipends support your tech setup, and the ability to choose health and wellness options that are right for you. Time off to recharge: Flexible time off and generous holiday calendars help you rest when you need to. Own a piece of what you build: Our employee stock purchase plan (ESPP) lets you buy Affirm stock at a discount. We’re committed to providing an inclusive interview process, including accommodations for candidates with disabilities. If you need support, we’re happy to help. For positions based in San Francisco or Los Angeles: Affirm considers qualified applicants with arrest and conviction records, as required by law. By clicking "Submit Application," you acknowledge that you have read Affirm's Global Candidate Privacy Notice and consent to the use of your personal information as described.

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Chime Verified

Chief of Staff, Head of Legal Ops

Full-time Onsite · San Francisco, CA Comp TBD

We are hiring a Chief of Staff / Head of Legal Operations to join our growing Legal team. This role sits at the intersection of executive strategy and legal department operations, driving organizational effectiveness at the highest level while building and running the operational backbone of the legal function. The ideal candidate is equally comfortable advising leadership on priorities and rolling up their sleeves to optimize legal workflows, vendor relationships and budgets. The base salary offered for this role and level of experience will begin at $148,000.00 and up to $205,000.00. Full-time employees are also eligible for a bonus, competitive equity package, and benefits. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience. In this role, you can expect to Serve as a trusted advisor and thought partner to the legal leadership team, ensuring alignment across strategic priorities Drive cross-functional initiatives from planning through execution, holding stakeholders accountable to deadline and deliverables Prepare materials for team meetings, leadership meetings and communications on behalf of the team Manage the cadence of meetings, offsites and strategic planning process Develop and track KPIs and metrics to measure legal department performance and demonstrate value to the business Design, implement, and continuously improve legal department processes, workflows, and systems (e.g., matter management, contract lifecycle management, e-billing) Own the legal department's budget, including forecasting, spend tracking, and outside counsel fee management Manage relationships with outside counsel and legal vendors, including negotiating rates and evaluating performance Manage the law enforcement and government response team, overseeing intake, triage, and response to subpoenas, warrants, and other government or law enforcement requests Support legal team hiring, onboarding, and resource planning Partner with legal, compliance, and security teams to escalate complex or sensitive requests. To thrive in this role, you have 10+ years of experience in a combination of chief of staff, legal operations, management consulting, or law firm/in-house legal roles Ability to work with and manage team members at all levels while remaining proactive, resourceful, and efficient, with a high level of professionalism, collaboration and discretion Strong financial acumen, including budget management and vendor negotiation experience Strong familiarity with legal technology platforms (CLM, e-billing, matter management systems) Experience managing law enforcement or government request response processes (e.g., subpoenas, warrants, regulatory inquiries) preferred Exceptional communication skills, with the ability to synthesize complex information for executive audiences High degree of discretion and sound judgment in handling sensitive and confidential information Demonstrated ability to operate independently, prioritize ruthlessly, and drive results in ambiguous environments #LI-Onsite #LI-BE1 A little about us At Chime, we believe that everyone can achieve financial progress. We created Chime—a financial technology company, not a bank*—on the premise that core banking services should be helpful, easy, and free. Through our user-friendly tools and intuitive platforms, we empower our members to take control of their finances and work towards their goals. Whether it's starting a savings account, purchasing a first car or home, launching a business, or pursuing higher education, we're proud to have helped millions unlock their financial potential. We're a team of problem solvers, dreamers, and builders with one shared obsession: our members. From day one, Chimers have worked tirelessly to out-hustle and out-execute competitors to bring our mission to life. Their grit and determination inspire us to work harder every day to deliver the very best experience possible. We each bring an owner's mindset to our work, refusing to be outdone and holding ourselves accountable to meet and exceed the highest bars for our teams, our company, and our members. We believe in being bold, dreaming big, and taking risks, while also working together, embracing our diverse perspectives, and giving each other honest feedback. Our culture remains deeply entrepreneurial, encouraging every Chimer to see themselves as stewards of our mission to help everyday Americans unlock their financial progress. We know that to achieve our mission, we must earn and keep people's trust—so we hold ourselves to the highest standards of integrity in everything we do. These aren't just words on a wall—our values are embedded in every aspect of our business, serving as a north star that guides us as we work to help millions achieve their financial potential. Because if we don't—who will? *Chime is a financial technology company, not a bank. Banking services provided by The Bancorp Bank, N.A. or Stride Bank, N.A., Members FDIC. What we offer for our full-time, regular employees 🏢 Our in-office work policy is designed to keep you connected - with four days a week in the office and Fridays from home for those near one of our offices, plus team and company-wide events depending on location. Whether you’re coming in regularly or are part of our fully remote program, you’ll stay engaged with your work and teammates. 💻 Benefits that support your work and life, including backup child, elder, and pet care and subsidized commuter benefits for eligible employees. ✨ Comprehensive health, financial, and wellbeing benefits designed to support you at every stage of life. 🏝 Generous vacation policy and company-wide paid days off 🫂 1% of your time off to support local community organizations of your choice 👟 Annual wellness stipend to use towards eligible wellness related expenses 👶 Up to 22 weeks of paid parental leave for birthing parents and 12 weeks of paid parental leave for non-birthing parents 👪 Access to family planning reimbursement <li style="font-family: helvetica

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SoFi Verified

Home Equity Processor

Full-time Onsite · Charlotte, NC Comp TBD

Join us to invest in yourself, your career, and the financial world. The Role: The Home Equity Processor works directly with individual applicants to review loan applications to ensure that the application is complete and accurate. This requires time and attention to detail. This role ensures the timely and accurate packaging of all loans originated by our Loan Officers using effective communication with multiple parties involved in the loan process. What You’ll Do: Provide excellent customer service and drive an overall exceptional customer experience using varying forms of communication Responsible for processing, managing, and acting as the primary contact for a pipeline of Home Equity loans to meet closing deadlines and lock expiration periods. Maintain a progressing pipeline of 30-50 loan applications. Effective and timely communication with both external customers (Clients, 3rd Parties, Vendors) as well as internal customers (Loan Officers, Underwriters, Closers). Maintain and adapt to the changing mortgage guidelines. Appropriately set borrower expectations for the mortgage process and establish that the processor is the main point of contact until closing. Holds the responsibility to request, gather, and analyze documentation required from the borrowers, internally, and third parties for underwriting approval. Handles the fulfillment of broker channel loan offerings from members Adapt easily to change and provide interdepartmental support. Strive to exceed productivity expectations and standards. Set appropriate expectations and point of contact with realtors and other referral sources. Understand and request documentation requirements for mortgage financing (tax transcripts, pay stubs, tax returns, income calculation, etc.). Must be highly organized and proactive; able to meet deadlines in a fast-paced environment. What You’ll Need: 2+ years of mortgage processing industry experience preferred Broker fulfillment experience is a plus Ability to maintain a pipeline of 30-50 loans of mixed variety Knowledge of Encompass LOS Excellent oral and written communication skills Works well under time constraints and in a constantly changing environment Has to have a team mentality and work well as a member of a group Eagerness to delight clients throughout the process and drive overall experiences Knowledge of Fannie Mae guidelines Compensation and Benefits The base pay range for this role is listed below. Final base pay offer will be determined based on individual factors such as the candidate’s experience, skills, and location. This role may also be eligible for a bonus and/or long term incentives. Your recruiter will provide more information to you. All roles are eligible for competitive benefits. More information about our employee benefits can be found in the link below. Benefits To view all of our comprehensive and competitive benefits, visit our Benefits at SoFi & Galileo page! US-Based Base Compensation $27.20 — $31.28 USD Compensation and Benefits The base pay range for this role is listed below. Final base pay offer will be determined based on individual factors such as the candidate’s experience, skills, and location. To view all of our comprehensive and competitive benefits, visit our Benefits at SoFi page! SoFi provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law. The Company hires the best qualified candidate for the job, without regard to protected characteristics. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. New York applicants: Notice of Employee Rights SoFi is committed to an inclusive culture. As part of this commitment, SoFi offers reasonable accommodations to candidates with physical or mental disabilities. If you need accommodations to participate in the job application or interview process, please let your recruiter know or email accommodations@sofi.com. We are unable to accommodate remote work from Hawaii, Alaska or Puerto Rico at this time. Internal Employees</strong

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SoFi Verified

Home Equity Processor

Full-time Onsite · Charlotte, NC Comp TBD

Join us to invest in yourself, your career, and the financial world. The Role: The Home Equity Processor works directly with individual applicants to review loan applications to ensure that the application is complete and accurate. This requires time and attention to detail. This role ensures the timely and accurate packaging of all loans originated by our Loan Officers using effective communication with multiple parties involved in the loan process. What You’ll Do: Provide excellent customer service and drive an overall exceptional customer experience using varying forms of communication Responsible for processing, managing, and acting as the primary contact for a pipeline of Home Equity loans to meet closing deadlines and lock expiration periods. Maintain a progressing pipeline of 30-50 loan applications. Effective and timely communication with both external customers (Clients, 3rd Parties, Vendors) as well as internal customers (Loan Officers, Underwriters, Closers). Maintain and adapt to the changing mortgage guidelines. Appropriately set borrower expectations for the mortgage process and establish that the processor is the main point of contact until closing. Holds the responsibility to request, gather, and analyze documentation required from the borrowers, internally, and third parties for underwriting approval. Handles the fulfillment of broker channel loan offerings from members Adapt easily to change and provide interdepartmental support. Strive to exceed productivity expectations and standards. Set appropriate expectations and point of contact with realtors and other referral sources. Understand and request documentation requirements for mortgage financing (tax transcripts, pay stubs, tax returns, income calculation, etc.). Must be highly organized and proactive; able to meet deadlines in a fast-paced environment. What You’ll Need: 2+ years of mortgage processing industry experience preferred Broker fulfillment experience is a plus Ability to maintain a pipeline of 30-50 loans of mixed variety Knowledge of Encompass LOS Excellent oral and written communication skills Works well under time constraints and in a constantly changing environment Has to have a team mentality and work well as a member of a group Eagerness to delight clients throughout the process and drive overall experiences Knowledge of Fannie Mae guidelines Compensation and Benefits The base pay range for this role is listed below. Final base pay offer will be determined based on individual factors such as the candidate’s experience, skills, and location. This role may also be eligible for a bonus and/or long term incentives. Your recruiter will provide more information to you. All roles are eligible for competitive benefits. More information about our employee benefits can be found in the link below. Benefits To view all of our comprehensive and competitive benefits, visit our Benefits at SoFi & Galileo page! US-Based Base Compensation $27.20 — $31.28 USD Compensation and Benefits The base pay range for this role is listed below. Final base pay offer will be determined based on individual factors such as the candidate’s experience, skills, and location. To view all of our comprehensive and competitive benefits, visit our Benefits at SoFi page! SoFi provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law. The Company hires the best qualified candidate for the job, without regard to protected characteristics. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. New York applicants: Notice of Employee Rights SoFi is committed to an inclusive culture. As part of this commitment, SoFi offers reasonable accommodations to candidates with physical or mental disabilities. If you need accommodations to participate in the job application or interview process, please let your recruiter know or email accommodations@sofi.com. We are unable to accommodate remote work from Hawaii, Alaska or Puerto Rico at this time. Internal Employees</strong

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Coinbase Verified

Credit Risk Intern

Internship Hybrid · Hybrid - New York, NY Comp TBD

your work will directly inform credit decisions and risk reporting for leadership. What you'll do: Underwrite institutional counterparties, including hedge funds, asset managers, corporates, market makers, and banking and payment providers, recommending internal credit ratings and risk-based limits with written substantiation. Monitor trading and bank partner exposures on an ongoing basis, conducting periodic portfolio reviews and flagging concentration risks or emerging trends to leadership. Analyze asset volatility and liquidity risks on a per-asset and portfolio basis to support lending and trading product decisions. Collaborate with product, sales, operations, and legal teams to resolve client or product challenges and deliver risk-informed solutions. Research industry trends, regulatory developments, and crypto market dynamics to contribute to the team's thought leadership and continuous improvement. Required Skills and Experience: Currently pursuing a bachelor's or master's degree in finance, economics, mathematics, or a related quantitative discipline with an expected graduation date of December 2027 or later. Demonstrated interest in financial and capital markets, with coursework or projects involving credit analysis, financial statement interpretation, or portfolio risk concepts. Proficiency in Excel or Google Sheets for quantitative analysis, including modeling, scenario analysis, or data summarization. Familiarity with the crypto economy or digital assets, or a demonstrated ability to rapidly learn new financial product domains. Utilizes generative AI responsibly, maintaining human oversight to deliver business-ready outputs and drive measurable improvements in workflow efficiency, cost, and quality Position ID: P78077 #LI-Hybrid Pay Transparency Notice: Depending on your work location, the target hourly rate for this position can range as detailed below. Hourly Rate: $40 — $40 USD Application Limit: Candidates may submit a maximum of 3 applications within a 6-month period. Equal Opportunity Employer: Coinbase is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or genetic information. Applicants with criminal histories will be considered consistent with applicable federal, state, and local laws. US Applicants: View Employee Rights , Know Your Rights , and E-Verify Notice of Participation. Accommodations: If you are an individual with a disability who needs a reasonable accommodation, email us your request and contact info at accommodations[at]coinbase.com. Need screen reading technology? Click here to download a free compatible screen reader and view the tutorial . Data Privacy & Arbitration: By submitting your application, you agree to our Candidate Privacy Notice . US applicants: By submitting your application, you agree to Arbitration of Disputes .

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Mercury Verified

Head of Product - Business Banking

Full-time Remote Comp TBD

We're looking for a Head of Product to own it end-to-end: setting product strategy, leading a team of product managers, driving deposit and payment growth, and owning business performance. *Mercury is a fintech company, not an FDIC-insured bank. Banking services provided through Choice Financial Group and Column N.A., Members FDIC. Key responsibilities: Own the P&L, strategy, and product offering: accounts, user experience, payments, new rails, and agents Build AI - and data-driven user experiences at scale better than the alternatives Build and scale the org: recruit and lead a high-performing PM team, instill strong build discipline, develop future leaders, and set an operating cadence and culture that drives pace and quality Deepen the core account and take new products 0-1 to scale: optimize what businesses run on, and invest in new rails, capabilities, and agents so customers can focus on building their companies Make reliability and trust product features: own uptime, correctness, latency, and support outcomes, and be measured on them Align the banking ecosystem: bring product, engineering, design, data, risk, compliance, legal, marketing, sales, support, and partners behind one cohesive strategy Some things that might make you successful in a role like this: A leader with great product chops, commercial instinct to grow the business, and discipline to run it safely A high bar for craft – leading a creative, customer-centered, data-driven and experimentation-oriented approach Enthusiasm for building AI- and agent-powered products that drive spectacular customer experiences Exceptional cross-functional leadership across engineering, design, risk, compliance, finance, and partners 10+ years' experience, ideally in banking, payments, platforms, or financial products 5+ years leading product managers: hiring, coaching, org design, and performance management Command of how business banking works: account opening and KYB, deposits and liquidity, payment rails (ACH, wire, check, international, FedNow, RTP) Experience launching and scaling 0-1 financial products, ideally in fintech or another high-growth environment, alongside operating a large product with real customers on it Sound judgment in a regulated, risk-sensitive environment: balance a delightful experience with the controls a banking product requires, and know which corners are never worth cutting Mercury values diversity & belonging and is proud to be an Equal Employment Opportunity employer. All individuals seeking employment at Mercury are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic. We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities or special needs. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role. #LI-AT3 Total Rewards The total rewards package at Mercury includes base salary, equity (stock options/RSUs), and benefits. Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry. New hire offers are made based on a candidate’s experience, expertise, geographic location, and internal pay equity relative to peers. Our target new hire base salary ranges for this role are the following : US employees (any location): $289,700 — $362,100 USD Canadian employees (any location): $273,800 — $342,200 CAD

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Chime Verified

Senior Business Analyst, TPRM

Full-time Onsite · San Francisco, CA Comp TBD

As a Senior Business Analyst, TPRM, you will support the assessment and ongoing oversight of third party relationships, including vendors and partners, throughout the third party risk management lifecycle. You will assess third party risk, conduct business due diligence, and coordinate additional risk assessments with cross-functional partners. You will help ensure risks are appropriately identified, documented, and addressed while working closely with business owners, risk partners, and Chime’s bank partners. This role requires strong analytical judgment, attention to detail, and the ability to manage multiple assessments and stakeholders. You will serve as a trusted partner to the business while contributing to the continued development and maturity of Chime’s TPRM program. The base salary offered for this role and level of experience will begin at $105,000.00 and up to $145,000.00. Full-time employees are also eligible for a bonus, competitive equity package, and benefits. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience. In this role, you can expect to: Review and challenge Inherent Risk Questionnaires (IRQs), working with business owners to understand vendor relationships, validate information, and determine appropriate inherent risk and criticality ratings. Coordinate due diligence activities with cross-functional risk partners and subject matter experts across areas such as Information Security, Privacy, Compliance, Enterprise Risk Management, and Legal. Conduct business due diligence, including reviews of corporate registration, reputational information, insurance coverage, and other relevant documentation, and coordinate additional activities such as background checks. Manage assigned third party assessments through completion, coordinating with business owners and cross-functional risk partners to address questions, follow up on outstanding requirements, and escalate concerns as appropriate. Facilitate vendor approval processes with Chime’s bank partners, including coordinating assessment information, responding to follow-up requests, and tracking approvals through completion. Identify and document issues arising from TPRM assessments and partner with relevant stakeholders to track third party risk issues and remediation activities through resolution. Support ongoing monitoring and periodic reassessments of third party relationships, including reviewing changes that may impact the inherent risk rating, criticality rating, or due diligence requirements. Clearly document TPRM assessments, risk decisions, and supporting rationale in accordance with program requirements. Provide guidance to business owners and stakeholders on TPRM requirements, processes, and expectations. Contribute to the continued development and maturity of the TPRM program through process improvements, tooling enhancements, reporting, and updates to policies, procedures, standards, and supporting documentation. Support internal audits, regulatory examinations, bank partner oversight, and other program activities as needed. To thrive in this role, you have: 4+ years of experience in Third Party Risk Management, Vendor Risk Management, Operational Risk, Compliance, Audit, or a related risk management function. Experience with third party risk assessments, due diligence, and related third party risk management activities. Strong analytical and critical-thinking skills, with the ability to challenge information, identify gaps or inconsistencies, synthesize information from multiple sources, and make well-supported risk-based decisions. Strong stakeholder management and communication skills, with experience working across business owners, risk and control functions, and cross-functional teams. Strong organizational skills and the ability to manage multiple assessments, approvals, and competing priorities. Experience contributing to risk program initiatives such as process improvement, policy and procedure development, tooling enhancements, reporting, audit support, or similar activities. Familiarity with regulatory expectations and industry practices for third party risk management, including applicable interagency guidance. Experience in financial services, fintech, banking, or another regulated environment is preferred. Familiarity with Third Party Risk Management platforms, workflow tools, and reporting solutions is a plus. #LI-Onsite #LI-LB1 A little about us At Chime, we believe that everyone can achieve financial progress. We created Chime—a financial technology company, not a bank*—on the premise that core banking services should be helpful, easy, and free. Through our user-friendly tools and intuitive platforms, we empower our members to take control of their finances and work towards their goals. Whether it's starting a savings account, purchasing a first car or home, launching a business, or pursuing higher education, we're proud to have helped millions unlock their financial potential. We're a team of problem solvers, dreamers, and builders with one shared obsession: our members. From day one, Chimers have worked tirelessly to out-hustle and out-execute competitors to bring our mission to life. Their grit and determination inspire us to work harder every day to deliver the very best experience possible. We each bring an owner's mindset to our work, refusing to be outdone and holding ourselves accountable to meet and exceed the highest bars for our teams, our company, and our members. We believe in being bold, dreaming big, and taking risks, while also working together, embracing our diverse perspectives, and giving each other honest feedback. Our culture remains deeply entrepreneurial, encouraging every Chimer to see themselves as stewards of our mission to help everyday Americans unlock their financial progress. We know that to achieve our mission, we must earn and keep people's trust—so we hold ourselves to the highest standards of integrity in everything we do. These aren't just words on a wall—our values are embedded in every aspect of our business, serving as a north star that guides us as we work to help millions achieve their financial potential. Because if we don't—who will? *Chime is a financial technology company, not a bank. Banking services provided by The Bancorp Bank, N.A. or Stride Bank, N.A., Members FDIC. What we offer for our full-time, regular employees 🏢 Our in-office work policy is designed to keep you connected - with four days a week in the office and Fridays from home for those near one of our offices, plus team and company-wide events depending on location. Whether you’re coming in regularly or are part of our fully remote program, you’ll stay engaged with your work and teammates. <span style="font-family: helvetica, arial, sans-s

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SoFi Verified

Applications Administrator, Home Lending

Full-time Onsite · NC - Charlotte Comp TBD

Join us to invest in yourself, your career, and the financial world. The Role We are seeking an Applications Administrator to join our Corporate Applications team with a focus on Home Lending applications. This role is responsible for the administration, reliability, configuration, integration, and continued operation of critical Home Lending technology, including Encompass 360, Blend, NICE inContact, SoFi-developed applications, and other corporate software platforms. The Applications Administrator independently owns complex application workflows and serves as a technical resource for business and technology stakeholders. The role evaluates business requirements, designs and implements technical solutions, resolves complex escalations, improves existing processes and configurations, and identifies opportunities for automation and operational improvement. This position requires independent judgment when making changes to business-critical systems where configuration, access, integration, or automation decisions may have significant operational, security, regulatory, or financial impact. The ideal candidate is forward-thinking and hands-on, demonstrates strong technical judgment and ownership, and is comfortable solving problems where the appropriate solution may not be fully defined. What You'll Do Independently administer and support Encompass 360, Blend, and other Home Lending applications, including application configuration, business rules, workflows, security, user access, integrations, and ongoing platform maintenance. Own complex application workflows and operational processes within the Home Lending application portfolio, ensuring systems remain reliable, secure, scalable, and aligned with business requirements. Evaluate complex or ambiguous business and technical requirements, identify appropriate solutions, assess alternatives and risks, and independently implement solutions within established security and change management standards. Serve as an escalation point for complex application issues that cannot be resolved by the IT Service Desk or other frontline support teams. Perform root-cause analysis and implement corrective or preventative solutions when appropriate. Identify, design, and implement automation that reduces manual effort, improves reliability, strengthens controls, or improves the employee and business experience. Develop and maintain scripts, APIs, integrations, and automated workflows supporting application administration, provisioning, deprovisioning, data management, and other operational processes. Own and improve integrations between Home Lending platforms, internal SoFi applications, identity platforms, third-party vendors, and other enterprise systems. Partner with Home Lending stakeholders to translate business requirements into scalable technical solutions, identifying opportunities to improve existing workflows and system capabilities rather than relying solely on established procedures. Recommend and implement improvements to existing application standards, procedures, configurations, and operational methods based on technical analysis, recurring issues, business requirements, and platform capabilities. Assess operational, security, regulatory, and business risk associated with application changes and make appropriate day-to-day technical decisions independently, escalating when decisions carry unusual or significant cross-functional risk. Lead technical execution for assigned application projects and initiatives, coordinating work across Corporate Applications, IT Service Desk, Identity and Access Management, Security, Network Engineering, Engineering, Product, Home Lending Operations, vendors, and other stakeholders. Own application onboarding and technical enablement for investors, partners, servicers, vendors, and new Home Lending products, including configuration, access, integrations, testing, documentation, and production readiness. Perform continual auditing of application configurations, privileged access, roles, permissions, security settings, and administrative controls to ensure alignment with company security and governance requirements. Support and independently fulfill internal, external, regulatory, and SOX audit requests, working with stakeholders to resolve findings and strengthen application controls where needed. Maintain application data integrity and security, including administration of application databases, data configuration, imports, exports, and other application-level data management responsibilities. Develop and maintain high-quality technical documentation, runbooks, architecture references, support procedures, configuration standards, and troubleshooting guides. Create and maintain policies, processes, and procedures aligned with security, risk, privacy, regulatory, and operational requirements. Communicate technical concepts, risks, recommendations, and solutions to both technical and non-technical stakeholders, including stakeholders who may not be familiar with the underlying technologies. Participate in platform planning and contribute technical recommendations regarding application roadmap, architecture, integrations, automation, lifecycle management, and operational improvements. Share technical knowledge and best practices with peers and support teams, enabling appropriate issues and workflows to be resolved at lower support tiers where possible. What You'll Need Bachelor's degree in Computer Science, Information Technology, a related field, or equivalent relevant professional experience. 2+ years of related professional experience in enterprise application administration, application support, systems administration, or a related technical discipline. Demonstrated experience independently administering, configuring, deploying, maintaining, and troubleshooting enterprise or business-critical applications. Strong understanding of the mortgage industry and loan origination lifecycle, including business rules, field triggers, milestone movement, workflows, and administrative configuration. Experience with Encompass 360 administration, including business rules, application configuration, permissions, workflows, and Admin Tools or similar Loan Origination Systems. Experience evaluating technical problems, gathering requirements, and selecting or developing solutions where existing procedures do not fully address the problem. Experience with SSO, identity management, role-based access controls, and automated provisioning, including technologies such as Okta and SCIM. Experience working with APIs, integrations, scripting, or automation technologies. Working knowledge of programming

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Mercury Verified

Head of Product - Personal Banking

Full-time Remote Comp TBD

We're looking for a Head of Product to own it end-to-end: setting product strategy, leading a team of product managers, driving growth and engagement, and owning business performance. *Mercury is a fintech company, not an FDIC-insured bank. Banking services provided through Choice Financial Group and Column N.A., Members FDIC. Key responsibilities: Build a personal banking experience so good that people tell their friends and colleagues about it Own the metrics, product strategy and the propositions we take to our customers, covering personal money management, banking, savings, investments, money movement, and in the future, lending Set the craft bar: sweat the details — copy, latency, empty states — that decide whether a consumer product feels inevitable rather than adequate Drive the use of AI in products where it makes the experience meaningfully better Build and scale the org: recruit and lead a high-performing PM team, instill strong build discipline, develop future leaders, and set a cadence and culture that drives pace and quality Grow the business: own acquisition, activation, retention, and the loops that compound, including how personal banking connects to the businesses Mercury already serves Make reliability and trust product features: own uptime, correctness, latency, and support outcomes, and be measured on them Align the ecosystem: bring product, engineering, design, data, risk, compliance, legal, marketing, support, and partners behind one cohesive strategy Some things that might make you successful in a role like this: A consumer product leader with taste: you have built products millions of people chose to use, and can point to the decisions that made them work You have shipped AI-led products to real consumers and have opinions about what AI makes possible and where it fails An exceptionally high bar for craft, and a customer-centered, data-driven, and experimentation-oriented approach 10+ years building consumer products, including time owning a product's growth and economics, not only its roadmap 5+ years leading product managers: hiring, coaching, org design, and performance management Experience launching and scaling 0-1 products, alongside operating a large product with real customers on it Exceptional cross-functional leadership across engineering, design, data, risk, compliance, and partners Nice to have: banking, payments, or fintech experience. We can teach you the rails; we cannot teach product judgment Sound judgment in a regulated environment: you balance a delightful experience with the controls a banking product requires, and know which corners are never worth cutting Mercury values diversity & belonging and is proud to be an Equal Employment Opportunity employer. All individuals seeking employment at Mercury are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic. We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities or special needs. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role. #LI-AT3 Total Rewards The total rewards package at Mercury includes base salary, equity (stock options/RSUs), and benefits. Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry. New hire offers are made based on a candidate’s experience, expertise, geographic location, and internal pay equity relative to peers. Our target new hire base salary ranges for this role are the following : US employees (any location): $289,700 — $362,100 USD Canadian employees (any location): $273,800 — $342,200 CAD

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Brex Verified

Account Protection Specialist

Full-time Onsite · Vancouver, British Columbia Comp TBD

join us Brex is the intelligent finance platform that enables companies to spend smarter and move faster in more than 200 markets. By combining global corporate cards and banking with intuitive spend management, bill pay, and travel software, Brex enables founders and finance teams to accelerate operations, gain real-time visibility, and control spend effortlessly. Brex’s AI-native automation and world-class service eliminate manual expense and accounting tasks for customers so they can focus on what matters most. Tens of thousands of the world's best companies run on Brex, including DoorDash, Coinbase, Robinhood, Zoom, Plaid, Reddit, and SeatGeek. Working at Brex allows you to push your limits, challenge the status quo, and collaborate with some of the brightest minds in the industry. We’re committed to building a diverse team and inclusive culture and believe your potential should only be limited by how big you can dream. We make this a reality by empowering you with the tools, resources, and support you need to grow your career. Account Protection at Brex Our priority is to keep customers happy and their businesses protected while communicating vital information to internal teams. We help manage Brex’s risk exposures, partnering cross-functionally with Risk and Credit teams, Compliance, Data, and Engineering to help Brex scale efficiently without compromising quality. What you’ll do As a member of the Account Protection Team within Risk and Credit, you will help protect Brex and its customers from fraud, financial crime, and account takeover risk. You will solve complex risk problems alongside a high-performing team while delivering a thoughtful, clear, and customer-centered experience. The ideal candidate has experience with B2B customer communications and fraud operations, including KYC, terms-of-service adherence, enhanced identity verification, regulatory and reputational risk evaluation, and account takeover mitigation. You will own customer communications related to fraud and financial crime prevention, balancing risk mitigation with a strong customer experience. This team operates between 6:00 a.m. and 5:00 p.m. PT. Candidates must be available to work scheduled hours within this coverage window. Where you’ll work This role will be fully remote and based in Vancouver. There will be some in-person training required in our Vancouver office. Responsibilities Access systems and document actions taken to service customers efficiently and accurately. Determine appropriate actions under established procedures to protect Brex and customer assets; partner with management on complex cases. Communicate professionally with customers, merchants, financial institutions, and other parties to obtain information or documentation needed to assess potential fraud. Support cross-functional teams, including CX, Fraud Operations, KYC, and Cash Operations, to ensure appropriate action is taken on high-risk accounts. Speak with fraud victims using appropriate, empathetic talking points while safeguarding both the customer and Brex. Review and assess the validity of customer documentation. Place and receive calls escalated by cross-functional teams or team leads. Partner effectively across teams to resolve complex issues and escalated situations. Contribute to projects and initiatives that reduce fraud-related complaints and create a more seamless customer and fraud-support experience. Adhere to applicable regulatory, legal, and internal policy requirements. Extract, analyze, and clearly present operational data. Work effectively across email, phone, and chat support channels. Requirements Experience in customer experience, operations, and risk management. Experience in fraud prevention, account protection, or financial-crime operations. Excellent verbal, written, and interpersonal communication skills. Sound judgment, strong attention to detail, and the ability to make consistent decisions using established procedures. Proactive approach and ability to prioritize multiple tasks in a fast-paced environment. Proficiency with Microsoft Office and Google Workspace. Availability to work assigned shifts between 6:00 a.m. and 5:00 p.m. PT. Bonus points Experience in financial services, fintech, Big Four, accounting, or a related financial services environment. Experience in dispute resolution. Experience using Salesforce or comparable case-management tools. Extensive client-facing experience, particularly in fraud-support environments. Experience evaluating identity-verification or financial documentation. Compensation The expected pay range for this role is $28.00–$30.00 CAD per hour. Starting hourly pay depends on factors including the candidate’s location, skills, experience, market demand, and internal pay parity. This range reflects a standard work week. As an hourly employee, you will be eligible for overtime pay when applicable. Depending on the position offered, equity and other forms of compensation may be provided as part of the total compensation package. Please be aware, job-seekers may be at risk of targeting by malicious actors looking for personal data. Brex recruiters will only reach out via LinkedIn or email with a brex.com domain. Any outreach claiming to be from Brex via other sources should be ignored.

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Betterment Verified

Sr. Manager, Revenue Operations - Deal Desk & GTM Process Improvement

Full-time Onsite · Betterment HQ - New York City Comp TBD

the Role Betterment is looking for a Senior Manager, Commercial Operations & Deal Desk to serve as the execution arm of our Revenue Operations team, reporting to the Senior Director, Head of Revenue Operations. As our commercial engine grows, you'll own our Revenue Operations processes (spanning supporting our go-to-market and post-sales teams) and own Deal Desk and Promotions. This role calls for someone who thinks like a process owner first: you are someone who notices friction and inefficiency before anyone flags it, and is motivated to design it out of the system rather than work around it. You’ll map how work actually flows across those handoffs today and redesign it so it holds up as we scale, including partnering with our Business Systems & Tools team, who own the technical build. Deal Desk and promotions carry real dollar and margin impact, so you’ll be trusted to partner with Sales, Finance, and Legal and make judgment calls without every decision being checked. This is a high-visibility individual contributor role for an operator who wants real autonomy and wants a direct, dollar impact on Betterment’s growth. This role is based out of our NYC office. Below we've reflected the base salary range for this position. Actual salaries may vary depending on factors including but not limited to location, experience, and performance. The range listed is just one component of Betterment’s total compensation package for employees. New York City: $135,000- $160,000 This job may also be eligible for variable compensation in the form of a company incentive bonus. A Day in the Life: Own the operational process and design for our commercial workflows end to end across Sales, Marketing, and Customer Experience - from lead handoff, through approvals and contracting, to onboarding and renewal Manage deal desk decisions - from structuring deals / pricing, to reviewing and approving Statements of Work, to conducting monthly audits to ensure complete consistency between opportunity records Own promotion development and operationalize pricing end to end - designing the offer, aligning stakeholders, and driving execution across Sales, Finance, and Legal Partner closely with Betterment's Revenue Operations Enablement function on rollout of new deal structures, promotions, and process changes to the stakeholders you support What We’re Looking For: 7+ years of experience in deal desk, sales operations, commercial operations, or a related function, ideally within a B2B SaaS, fintech, or financial services environment Strong analytical skills, with the ability to build and maintain pricing and margin analyses and reporting / dashboards that translate deal data into actionable insights Demonstrated experience structuring and negotiating non-standard commercial deals and promotions, including pricing and discounting Hands-on expertise designing commercial processes across the full funnel (in end-to-end commercial process), with a track record of building workflows that scale with growth Excellent cross-functional collaboration skills, with a track record of partnering effectively with Sales, Marketing, Customer Experience, Legal, and Finance stakeholders Ability to operate in ambiguity and building net-new processes and policies from scratch with a genuine operational efficiency mindset Excellent written and verbal communication skills, including the ability to explain commercial and contractual concepts clearly to broader audiences Comfortable operating with real decision-making autonomy. Prior people management experience is a plus; this role is an individual contributor to start, with the path to people management A bias toward action and pragmatism, balanced with the judgment to know when a deal or promotion needs additional scrutiny. Strong working knowledge of Salesforce and other go-to-market systems / tooling Join a team built on these core values We change lives Be a part of a community of innovators working to transform financial outcomes for real people. Your work will make an impact, always laddering up to our mission; to empower people to build wealth with confidence and ease . We set audacious goals We set them for the company, our customers, and ourselves, and we won’t stop until we reach them. We don’t just show up; we give our all, then celebrate our wins. We value all perspectives When we collaborate, we're at our best. We believe diverse perspectives lead to better outcomes and strive to uphold our supportive and inclusive community. We simplify financial services We’re financial services pioneers, always finding new ways to improve, optimize, and enhance. Constant improvement is in our DNA. Our Commitment to Your Total Well-being: We offer a competitive suite of benefits , including medical, dental, and vision coverage; life and AD&D insurance; short- and long-term disability; infertility support and WPATH-aligned transgender health benefits; an Employee Assistance Program (EAP); transit benefits and FSA and HSA options Ownership: Equity for all employees, including new hire and refresher grants. Time: Flexible paid time off, paid parental leave, and a fully paid four-week sabbatical in your sixth year. Growth: Company-paid professional coaching for all employees. Wealth: Day-one 401(k) match plus matching on qualified student loan payments. What happens next We’ll take a few weeks to review all applications. If we’d like to spend more time with you, we’ll reach out to arrange next steps, which will include 3-4 sets of meetings with your future colleagues. In the interview process, we’ll look to learn more about your skills, experiences, capabilities, and motivators. Many of our questions will be aimed at understanding how you might operate here at Betterment. Depending on the role, we may ask you to complete a case study exercise or technical assessments, as we want to collect a robust set of data points to better inform our decisions. On average, it takes us around 3-5 weeks to make a hiring decision, depending on your availability and sense of urgency. As a best practice, we aim to interview at least 2-3 final round candidates before making a hiring decision. Please note that, as we usually receive an overwhelming number of applications for open positions, we’re unable to offer individual feedback during the interview process. We recognize that interviewing for a new role is a big deal. We appreciate you considering Betterment as the next step in your career, and our Recruiting Team is here to support and advocate for you through the interview pr

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Robinhood Verified

Engineering Manager, International

Full-time Onsite · New York, NY Comp TBD

Join us in building the future of finance. Our mission is to democratize finance for all. An estimated $124 trillion of assets will be inherited by younger generations in the next two decades. The largest transfer of wealth in human history. If you’re ready to be at the epicenter of this historic cultural and financial shift, keep reading. About the team + role We are building an elite team, applying frontier technologies to the world’s biggest financial problems. We’re looking for bold thinkers. Sharp problem-solvers. Builders who are wired to make an impact. Robinhood isn’t a place for complacency, it’s where ambitious people do the best work of their careers. We’re a high-performing, fast-moving team with ethics at the center of everything we do. Expectations are high, and so are the rewards. The International engineering team's mission is to expand Robinhood's products globally and scale our platform to support millions of new customers in diverse markets. We build and maintain experiences across onboarding, funding, account setup, localized product experiences, growth incentives, and platform capabilities to operate in new jurisdictions. Our engineering team partners closely with product, design, compliance, marketing teams, along with an array of platform engineering teams to launch new products and optimize user acquisition globally. We prioritize technical rigor, system reliability, and quick execution to deliver reliable products to our growing customer base. Our culture is centered on clear communication, strong team partnership, and a commitment to helping people manage their financial lives! As an Engineering Manager , you will lead a team of software developers to drive some of Robinhood’s most important international launch initiatives. You will be responsible for driving the architecture and execution required to launch crypto and other financial products in new regions, while shaping the reusable systems that make future launches faster, safer, and more scalable. You will guide technical execution, review system architectures, and ensure our services remain highly performant and secure at scale. In this role, you will recruit, mentor, and support the career progression of engineers on your team. You will work closely with product managers, compliance partners, and other team leads to define technical strategy and deliver features on schedule. Your leadership will directly shape how we scale our platform and deliver a reliable financial experience to our global community! This role is based in our New York, NY office, with in-person attendance expected 5 days per week . At Robinhood, we believe in the power of in-person work to accelerate progress, spark innovation, and strengthen community. Our office experience is intentional, energizing, and designed to fully support high-performing teams. What you’ll do Team Leadership & Development: Lead and support your team of developers, providing clear goals, regular feedback, and structured growth plans. Technical Strategy: Define technical direction and prioritize work with product managers and partner teams to scale our international products and systems. Architecture & Performance: Ensure backend services and localized products are designed for high availability, performance, and security. Talent Management: Manage hiring, onboarding, and performance evaluations for engineers on your team. Collaboration & Execution: Coordinate with product, design, and other engineering leads to deliver critical initiatives on schedule and meet defined business metrics. What you bring Experience: 5+ years of software engineering experience, including at least 2 years of experience managing engineering teams. Product Shipping Experience: Proven experience leading collaborative teams across product, design, and engineering to ship complex products, including end-to-end management from concept to launch, and ensuring high-quality, reliable user experiences post-deployment. Systems Design: Experience designing and operating distributed systems with a focus on reliability, scalability, and performance. Project Delivery: Experience delivering complex technical projects from initial planning through execution and deployment. Communication: Ability to communicate clearly with both technical and business partners to explain technical decisions and trade-offs. Mentorship: Experience supporting team development through regular coaching, mentoring, and feedback. Leadership expectations Our ambitious roadmap requires a great culture shaped by exceptional leaders. Here’s what we expect from them: Drive high performance by setting clear, focused goals, giving real-time feedback, stretching top talent, and scaling impact through focus, innovation, and tech. Hire and retain top talent by setting a high bar, hiring only those who raise it, investing in onboarding, and addressing talent issues quickly and fairly. Create community by connecting work to purpose, removing friction while prioritizing safety, building trust and inclusion, and leading from the front with integrity. What we offer Challenging, high-impact work to grow your career Performance driven compensation with multipliers for outsized impact, bonus programs, equity ownership, and 401(k) matching Top Tier benefits to fuel your work, including 100% paid health insurance for employees with 90% coverage for dependents

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Coinbase Verified

Customer Support Specialist II

Full-time Onsite · Manila, Philippines Comp TBD

What you'll do: Own investigation, troubleshooting, and resolution of complex customer issues across phone, messaging, and email, driving first-contact resolution and logging defects when escalation is required. Build deep expertise in Coinbase products and the evolving crypto landscape, including blockchain, web3, staking, and derivatives, to advise customers and match solutions to their unique profiles. Identify customer needs proactively before they become issues, reducing friction and strengthening trust in Coinbase's platform. Partner with cross-functional subject matter specialists to escalate and resolve critical cases with urgency, ensuring accurate issue tracking and upstream solutions. Champion clear communication with internal and external stakeholders to align on resolutions, set expectations, and drive measurable improvements in the customer experience. Required Skills and Experience: 3+ years of experience in customer support or customer success in financial services, crypto, or technology, including direct experience supporting high-value customers. Basic working knowledge of blockchain, web3, staking, self-custody, and cryptocurrency markets. Demonstrated ability to investigate root causes, synthesize data and customer feedback, and resolve complex issues independently. Full-time, in-office presence five days a week with willingness to work nights and weekends to support the 24/7 nature of cryptocurrency markets. Proficiency in English with the ability to communicate complex product concepts clearly across phone, email, and messaging channels. Utilizes generative AI responsibly, maintaining human oversight to deliver business-ready outputs and drive measurable improvements in workflow efficiency, cost, and quality. GCX-CPCSS02PH-Q326 Pay Transparency Notice: The target annual base salary for this position can range as detailed below. Total compensation may also include bonus eligibility and benefits (including medical, dental, and vision). Annual base salary range (excluding bonus): ₱798,300 — ₱798,300 PHP Application Limit: Candidates may submit a maximum of 3 applications within a 6-month period. Equal Opportunity Employer: Coinbase is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or genetic information. Applicants with criminal histories will be considered consistent with applicable federal, state, and local laws. US Applicants: View Employee Rights , Know Your Rights , and E-Verify Notice of Participation. Accommodations: If you are an individual with a disability who needs a reasonable accommodation, email us your request and contact info at accommodations[at]coinbase.com. Need screen reading technology? Click here to download a free compatible screen reader and view the tutorial . Data Privacy & Arbitration: By submitting your application, you agree to our Candidate Privacy Notice . US applicants: By submitting your application, you agree to Arbitration of Disputes .

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Coinbase Verified

Complaints Analyst II

Full-time Onsite · Manila, Philippines Comp TBD

What you'll do: Own and resolve complaint-related support escalations from intake through closure, ensuring cases are completed accurately and within defined service-level targets. Investigate complex consumer cases using internal tools including Salesforce, Control Center, and Athena to trace issues to root cause and determine appropriate resolution paths. Partner with internal teams such as Payments Risk, EDD, and Compliance to progress cases with external dependencies and unblock stalled escalations. Maintain accurate case records and update statuses daily to support operational tracking, reporting, and audit requirements. Identify recurring issue patterns and escalate process gaps to Complaints leadership with clear documentation and recommendations for improvement. Required Skills and Experience: 2+ years of experience in consumer support, complaints handling, or escalation management within financial services, crypto, or fintech, with exposure to one or more pillars including Payments, Identity, Crypto, or Compliance. Demonstrated ability to investigate escalated cases, trace issues to root cause, and drive independent resolution using CRM and case management tools (e.g., Salesforce, Athena, or similar). Proven track record of managing a full caseload independently, prioritizing multiple open cases simultaneously, and consistently meeting service-level deadlines. Clear, accurate written communication for both internal case documentation and customer-facing responses, with the ability to summarize complex issues concisely. Full-time, in-office presence five days a week in Hyderabad, India, with availability to support the team's operational schedule. Utilizes generative AI responsibly, maintaining human oversight to deliver business-ready outputs and drive measurable improvements in workflow efficiency, cost, and quality. P70667 Pay Transparency Notice: The target annual base salary for this position can range as detailed below. Total compensation may also include bonus eligibility and benefits (including medical, dental, and vision). Annual base salary range (excluding bonus): ₱849,800 — ₱849,800 PHP Application Limit: Candidates may submit a maximum of 3 applications within a 6-month period. Equal Opportunity Employer: Coinbase is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or genetic information. Applicants with criminal histories will be considered consistent with applicable federal, state, and local laws. US Applicants: View Employee Rights , Know Your Rights , and E-Verify Notice of Participation. Accommodations: If you are an individual with a disability who needs a reasonable accommodation, email us your request and contact info at accommodations[at]coinbase.com. Need screen reading technology? Click here to download a free compatible screen reader and view the tutorial . Data Privacy & Arbitration: By submitting your application, you agree to our Candidate Privacy Notice . US applicants: By submitting your application, you agree to Arbitration of Disputes .

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Coinbase Verified

Complaints Analyst II

Full-time Onsite · Manila, Philippines Comp TBD

What you'll do: Own and resolve complaint-related support escalations from intake through closure, ensuring cases are completed accurately and within defined service-level targets. Investigate complex consumer cases using internal tools including Salesforce, Control Center, and Athena to trace issues to root cause and determine appropriate resolution paths. Partner with internal teams such as Payments Risk, EDD, and Compliance to progress cases with external dependencies and unblock stalled escalations. Maintain accurate case records and update statuses daily to support operational tracking, reporting, and audit requirements. Identify recurring issue patterns and escalate process gaps to Complaints leadership with clear documentation and recommendations for improvement. Required Skills and Experience: 2+ years of experience in consumer support, complaints handling, or escalation management within financial services, crypto, or fintech, with exposure to one or more pillars including Payments, Identity, Crypto, or Compliance. Demonstrated ability to investigate escalated cases, trace issues to root cause, and drive independent resolution using CRM and case management tools (e.g., Salesforce, Athena, or similar). Proven track record of managing a full caseload independently, prioritizing multiple open cases simultaneously, and consistently meeting service-level deadlines. Clear, accurate written communication for both internal case documentation and customer-facing responses, with the ability to summarize complex issues concisely. Full-time, in-office presence five days a week in Hyderabad, India, with availability to support the team's operational schedule. Utilizes generative AI responsibly, maintaining human oversight to deliver business-ready outputs and drive measurable improvements in workflow efficiency, cost, and quality. P76094 Pay Transparency Notice: The target annual base salary for this position can range as detailed below. Total compensation may also include bonus eligibility and benefits (including medical, dental, and vision). Annual base salary range (excluding bonus): ₱849,800 — ₱849,800 PHP Application Limit: Candidates may submit a maximum of 3 applications within a 6-month period. Equal Opportunity Employer: Coinbase is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or genetic information. Applicants with criminal histories will be considered consistent with applicable federal, state, and local laws. US Applicants: View Employee Rights , Know Your Rights , and E-Verify Notice of Participation. Accommodations: If you are an individual with a disability who needs a reasonable accommodation, email us your request and contact info at accommodations[at]coinbase.com. Need screen reading technology? Click here to download a free compatible screen reader and view the tutorial . Data Privacy & Arbitration: By submitting your application, you agree to our Candidate Privacy Notice . US applicants: By submitting your application, you agree to Arbitration of Disputes .

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Coinbase Verified

Complaints Analyst II

Full-time Onsite · Manila, Philippines Comp TBD

What you'll do: Own and resolve complaint-related support escalations from intake through closure, ensuring cases are completed accurately and within defined service-level targets. Investigate complex consumer cases using internal tools including Salesforce, Control Center, and Athena to trace issues to root cause and determine appropriate resolution paths. Partner with internal teams such as Payments Risk, EDD, and Compliance to progress cases with external dependencies and unblock stalled escalations. Maintain accurate case records and update statuses daily to support operational tracking, reporting, and audit requirements. Identify recurring issue patterns and escalate process gaps to Complaints leadership with clear documentation and recommendations for improvement. Required Skills and Experience: 2+ years of experience in consumer support, complaints handling, or escalation management within financial services, crypto, or fintech, with exposure to one or more pillars including Payments, Identity, Crypto, or Compliance. Demonstrated ability to investigate escalated cases, trace issues to root cause, and drive independent resolution using CRM and case management tools (e.g., Salesforce, Athena, or similar). Proven track record of managing a full caseload independently, prioritizing multiple open cases simultaneously, and consistently meeting service-level deadlines. Clear, accurate written communication for both internal case documentation and customer-facing responses, with the ability to summarize complex issues concisely. Full-time, in-office presence five days a week in Hyderabad, India, with availability to support the team's operational schedule. Utilizes generative AI responsibly, maintaining human oversight to deliver business-ready outputs and drive measurable improvements in workflow efficiency, cost, and quality. P71868 Pay Transparency Notice: The target annual base salary for this position can range as detailed below. Total compensation may also include bonus eligibility and benefits (including medical, dental, and vision). Annual base salary range (excluding bonus): ₱849,800 — ₱849,800 PHP Application Limit: Candidates may submit a maximum of 3 applications within a 6-month period. Equal Opportunity Employer: Coinbase is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or genetic information. Applicants with criminal histories will be considered consistent with applicable federal, state, and local laws. US Applicants: View Employee Rights , Know Your Rights , and E-Verify Notice of Participation. Accommodations: If you are an individual with a disability who needs a reasonable accommodation, email us your request and contact info at accommodations[at]coinbase.com. Need screen reading technology? Click here to download a free compatible screen reader and view the tutorial . Data Privacy & Arbitration: By submitting your application, you agree to our Candidate Privacy Notice . US applicants: By submitting your application, you agree to Arbitration of Disputes .

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Alpaca Verified

Account Executive - US

Full-time Remote Comp TBD

Who We Are:Alpaca is a US-headquartered, global leader in agent-first brokerage infrastructure for stocks, ETFs, options, crypto, fixed income, 24/5 trading, and more.

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Chime Verified

Associate Creative Director, Growth Marketing

Full-time Onsite · San Francisco, CA Comp TBD

we're looking for an experienced Associate Creative Director to guide a team of designers, copywriters, and video editors in producing original creative based on insights, learnings, and strategic briefs. You'll operate as a player-coach — designing best-in-class creative yourself while mentoring and guiding the team. You’ll work closely with the Growth Producer, Creative Strategists, and Channel Managers to produce DR-minded content at scale across performance channels, and to drive performance improvements. You're equally comfortable concepting big ideas from scratch and executing final design, and you know how to translate brand identity into high-performing creative — not just optimize within it. You're AI-native in your approach to creative work, comfortable in prompting and directing AI tools to accelerate ideation and production without sacrificing craft or brand integrity. The base salary offered for this role and level of experience will begin at $145,000 and up to $200,000. Full-time employees are also eligible for a bonus, competitive equity package, and benefits. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience. In this role, you can expect to Give effective creative direction and feedback across three distinct disciplines — design, copywriting, and video editing — ensuring copy, visuals, and video work cohesively together, and catching mismatches in tone, pacing, or message before final delivery Concept original creative ideas and campaigns, not just execute against existing briefs — bringing fresh thinking rooted in cultural and social trends Partner cross-functionally with Channel Managers, Creative Strategists, and brand teams — helping shape sharper, more actionable briefs, understanding what creative is winning and why, and ensuring DR creative stays true to brand voice and identity while still driving KPIs Collaborate with external agency and freelance partners — briefing them clearly, giving timely creative direction and feedback on their work, and holding it to the same bar as in-house output Guide creative approach across the full range of performance channels — paid social, organic/owned, CTV, print Set a quality bar rooted in brand consistency and performance, not perfection — helping the team know when something's ready to ship versus when it needs another pass, given the speed and volume DR/growth work demands. Champion AI-assisted workflows: identify where generative AI tools can speed up ideation, scripting, storyboarding, rough-cut editing, and asset variation, and coach the team on effective prompting and tool use To thrive in this role, you have 8-10+ years in performance creative, including experience leading, mentoring, or managing designers, copywriters, and/or video editors (player-coach experience preferred) Strong concepting and ideation skills in addition to design execution — proven ability to originate creative territories, not just produce against a given brief Multi-disciplinary fluency: working knowledge of short-form video editing (hooks, pacing, UGC-style production) and copywriting fundamentals (hooks, CTAs, tone) — enough to give sharp, credible feedback outside your core craft Deep fluency in cultural and social trends, and a track record of translating them into performance creative Experience balancing brand guidelines with performance requirements, partnering cross-functionally with brand/marketing teams Experience managing or directing external agency, freelance, or vendor creative partners Experience across print, in addition to Meta, TikTok, YouTube, Mobile, and Google Experience directing or being on set for lightweight, fast-turn UGC-style production shoots — not mandatory, but a plus. AI-native fluency: hands-on comfort prompting and directing AI tools (e.g., generative image/video, AI-assisted editing, script or copy drafting) to support ideation and production, with the judgment to know where AI speeds things up and where it doesn't — not mandatory, but a strong plus. #LI-AM1 #LI-Hybrid A little about us At Chime, we believe that everyone can achieve financial progress. We created Chime—a financial technology company, not a bank*—on the premise that core banking services should be helpful, easy, and free. Through our user-friendly tools and intuitive platforms, we empower our members to take control of their finances and work towards their goals. Whether it's starting a savings account, purchasing a first car or home, launching a business, or pursuing higher education, we're proud to have helped millions unlock their financial potential. We're a team of problem solvers, dreamers, and builders with one shared obsession: our members. From day one, Chimers have worked tirelessly to out-hustle and out-execute competitors to bring our mission to life. Their grit and determination inspire us to work harder every day to deliver the very best experience possible. We each bring an owner's mindset to our work, refusing to be outdone and holding ourselves accountable to meet and exceed the highest bars for our teams, our company, and our members. We believe in being bold, dreaming big, and taking risks, while also working together, embracing our diverse perspectives, and giving each other honest feedback. Our culture remains deeply entrepreneurial, encouraging every Chimer to see themselves as stewards of our mission to help everyday Americans unlock their financial progress. We know that to achieve our mission, we must earn and keep people's trust—so we hold ourselves to the highest standards of integrity in everything we do. These aren't just words on a wall—our values are embedded in every aspect of our business, serving as a north star that guides us as we work to help millions achieve their financial potential. Because if we don't—who will? *Chime is a financial technology company, not a bank. Banking services provided by The Bancorp Bank, N.A. or Stride Bank, N.A., Members FDIC. What we offer for our full-time, regular employees 🏢 Our in-office work policy is designed to keep you connected - with four days a week in the office and Fridays from home for those near one of our offices, plus team and company-wide events depending on location. Whether you’re coming in regularly or are part of our fully remote program, you’ll stay engaged with your work and teammates. 💻 Benefits that support your work and life, including backup child, elder, and pet care and subsidized commuter benefits for eligible employees. ✨ Comprehensive health, financial, and wellbeing benefits designed to support you at every stage of life

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SoFi Verified

Pricing Analyst, Lending

Full-time Onsite · CA - San Francisco; WA - Seattle; UT - Cottonwood Heights Comp TBD

Join us to invest in yourself, your career, and the financial world. The Role We are seeking a Pricing Implementation Analyst to join our Pricing team in the Lending Organization. This is an exciting role for someone to make a direct impact on the revenue of SoFi. As Pricing Implementation Analyst, you will be working closely with a world-class team of business leaders and data scientists to help SoFi implement, monitor, and advance pricing controls and the execution of pricing strategies across our consumer lending products. What you’ll do: Pricing Execution (60%) Materialize strategy implementation by translating high-level strategies into tactical steps, assessing system implication, and ensuring specifications are complete and aligned. Maintain robust audit trails and enforce governance requirements, including Jira and Gitlab process controls. Collaborate closely with Engineering teams to troubleshoot and resolve system issues, ensure successful pricing deployments, and continuously monitor data pipelines to verify pricing strategy is running as expected. Develop and maintain systematic validation functions to ensure implementation accuracy across all products Controls & Process Improvement (25%) Develop and maintain controls, including building automated validations alerts and anomaly/exception detection Tableau dashboards Identify opportunities to enhance execution efficiency and advance control maturity Support risk management and new product initiatives through script development, documentation, reporting, and ad hoc analyses as needed Cross-Functional Representation (15%) Work with external partners to ensure flawless price execution across affiliate partner environments Serve as a contact for pricing implementation with internal partners, covering technology initiatives, operational execution, and risk management. What you’ll need: B.S. or M.S. in a quantitative field such as Computer Science, Statistics, Economics, Engineering, or Mathematics 4+ years of experience in financial services, preferably with pricing, data analysis, risk governance Excellent programming skills in Python and SQL, with hands-on proficiency in building production-level dashboards in Tableau Strong attention to detail, effective communication skills, and ability to explain complex models in simple terms A collaborative approach and comfort working in a fast-paced, cross-functional environment Nice to have: Experience with Snowflake and GitLab Experience collaborating with product and/or engineering teams Experience in pricing strategies / risk management / data governance Compensation and Benefits The base pay range for this role is listed below. Final base pay offer will be determined based on individual factors such as the candidate’s experience, skills, and location. To view all of our comprehensive and competitive benefits, visit our Benefits at SoFi page! SoFi provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law. The Company hires the best qualified candidate for the job, without regard to protected characteristics. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. New York applicants: Notice of Employee Rights SoFi is committed to an inclusive culture. As part of this commitment, SoFi offers reasonable accommodations to candidates with physical or mental disabilities. If you need accommodations to participate in the job application or interview process, please let your recruiter know or email accommodations@sofi.com. We are unable to accommodate remote work from Hawaii, Alaska or Puerto Rico at this time. Internal Employees If you are a current employee, do not apply here - please navigate to our Internal Job Board in Greenhouse to apply to our open roles.

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Chime Verified

Creative Director, Brand

Full-time Onsite · New York, NY Comp TBD

We are looking for someone who thinks in platforms rather than executions — who can find the idea that holds up across a :30, a partnership, a feed and a retail moment. You should be comfortable pitching bold top-of-funnel brand work while understanding how the rest of the funnel earns it: campaigns that build awareness, move consideration and support conversion, and that stay honestly connected to what the business needs. The base salary offered for this role and level of experience will begin at $201,000.00 and up to $279,000.00. Full-time employees are also eligible for a bonus, competitive equity package, and benefits. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience. In this role, you can expect to Set and evolve the creative vision for the Chime brand, and translate it into storytelling that drives awareness and consideration Lead integrated campaigns end to end — from platform and concept through production and final execution — across brand film and broadcast, social, partnerships, activations and owned channels Champion bold ideas, and make the case for them clearly to marketing, product and executive stakeholders Build creative that travels: social-first thinking, talent and partner collaborations, and moments designed to be shared rather than served Partner with brand, growth, product marketing and media leads so that campaign ideas hold up across the full funnel and are measurable against business goals Lead, mentor and grow a team of art directors, designers and copywriters, and set the standard for the quality of work the team ships Run creative reviews and brainstorms that raise the level of the idea, with clear direction and feedback people can act on Manage external creative agencies, production houses, and media and talent partners, and hold them to the same bar Use the tools that make a modern creative team faster — including AI in concepting, iteration and production — and help the team adopt what genuinely works Keep a sharp read on our members, the category and the cultural landscape, and let it shape the work To thrive in this role, you have 8+ years in creative leadership, including at least 5 leading brand-level work A portfolio of consumer-facing campaigns you can walk us through — the strategic problem, the idea, and what happened At least one brand platform you built or meaningfully shaped that changed how people saw a company Experience in a creative agency environment, and the craft standard that comes with it Work that has run in more than one form: brand film or broadcast produced with agency and production partners, social-native work, and partnership or activation initiatives A track record leading and developing a small in-house creative team, and getting the best out of external partners Fluency across the funnel, including the view that lower-funnel work is a creative problem too Excellent communication and presentation skills — you can sell an idea into a skeptical room and explain why it is right Practical experience using AI tools in the creative process, and a point of view on where they help and where they do not #LI-Hybrid #LI-AM1 A little about us At Chime, we believe that everyone can achieve financial progress. We created Chime—a financial technology company, not a bank*—on the premise that core banking services should be helpful, easy, and free. Through our user-friendly tools and intuitive platforms, we empower our members to take control of their finances and work towards their goals. Whether it's starting a savings account, purchasing a first car or home, launching a business, or pursuing higher education, we're proud to have helped millions unlock their financial potential. We're a team of problem solvers, dreamers, and builders with one shared obsession: our members. From day one, Chimers have worked tirelessly to out-hustle and out-execute competitors to bring our mission to life. Their grit and determination inspire us to work harder every day to deliver the very best experience possible. We each bring an owner's mindset to our work, refusing to be outdone and holding ourselves accountable to meet and exceed the highest bars for our teams, our company, and our members. We believe in being bold, dreaming big, and taking risks, while also working together, embracing our diverse perspectives, and giving each other honest feedback. Our culture remains deeply entrepreneurial, encouraging every Chimer to see themselves as stewards of our mission to help everyday Americans unlock their financial progress. We know that to achieve our mission, we must earn and keep people's trust—so we hold ourselves to the highest standards of integrity in everything we do. These aren't just words on a wall—our values are embedded in every aspect of our business, serving as a north star that guides us as we work to help millions achieve their financial potential. Because if we don't—who will? *Chime is a financial technology company, not a bank. Banking services provided by The Bancorp Bank, N.A. or Stride Bank, N.A., Members FDIC. What we offer for our full-time, regular employees 🏢 Our in-office work policy is designed to keep you connected - with four days a week in the office and Fridays from home for those near one of our offices, plus team and company-wide events depending on location. Whether you’re coming in regularly or are part of our fully remote program, you’ll stay engaged with your work and teammates. 💻 Benefits that support your work and life, including backup child, elder, and pet care and subsidized commuter benefits for eligible employees. ✨ Comprehensive health, financial, and wellbeing benefits designed to support you at every stage of life. 🏝 Generous vacation policy and company-wide paid days off <span style="font-family: helve

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Chime Verified

Director of Growth and Acquisition Marketing

Full-time Onsite · San Francisco, CA Comp TBD

Chime is on a mission to help millions of everyday people achieve financial progress — and we've built one of the strongest digital acquisition organizations in the industry to get there. The Director of Growth and Acquisition owns what comes next: leading the full digital acquisition portfolio — paid social, paid search, affiliate, YouTube, mobile and app networks, and emerging channels — while building the capabilities that define Chime's next chapter of growth. This is a leadership role, not a channel-management role. The foundation — building great teams, running healthy channels, and consistently delivering results — doesn't change. What changes is the mandate: this leader is accountable for delivering today's business while identifying and building tomorrow's growth engine, staying close enough to the ecosystem of platforms, agencies, and technology partners to bring new capabilities into Chime before they become table stakes. This role sits within Chime's newly evolved Media & Acquisition organization, alongside a Director of Media leading Offline, Media Planning, and MMM. Together, these two roles are being broadened in scope as Chime moves from a channel-by-channel model toward a more complete, portfolio-level view of how every marketing dollar creates value. The base salary offered for this role and level of experience will begin at $196,000.00 and up to $270,000.00. Full-time employees are also eligible for a bonus, competitive equity package, and benefits. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience. In this role, you can expect to Own performance across Chime's full digital acquisition portfolio (paid social, paid search, affiliate, YouTube, mobile/app networks, and emerging channels), delivering ambitious growth, efficiency, and CAC targets. Make portfolio-level investment and prioritization calls across channels, talent, technology, and vendor partnerships, balancing near-term performance against long-term capability building. Lead and develop a team of experienced channel managers as a true player-coach — close enough to the work to challenge assumptions and unblock hard problems, but focused on multiplying impact through people and systems. Build new acquisition channels, partnerships, or technology-enabled growth motions — not just optimize the existing mix. Stay plugged into the external digital ecosystem — platforms, agencies, AI/martech vendors, startups — to identify opportunities before they're obvious and bring new capability into Chime early. Push the organization to rebuild how it works around AI: experimentation, creative production, media buying, and measurement — not just point-solution automation. Partner cross-functionally with Media Planning/MMM, Growth Product Marketing, Analytics, Risk, and Finance to align channel strategy to company-level growth and CAC goals. Represent Digital Acquisition in senior leadership forums, translating channel performance into business outcomes for Growth LT, EC, and Board-level audiences. To thrive in this role, you have Experience leading a multi-channel digital acquisition or growth organization with meaningful business accountability — not only channel-level metrics. A demonstrated record of owning growth, efficiency, and business outcomes. Experience managing a significant media portfolio and making prioritization tradeoffs across channels, technology, and vendors. A leadership style that blends strategic range with hands-on credibility — comfortable operating as both strategist and player-coach. Experience building or scaling teams and developing future leaders. Comfort operating in a fast-moving, cross-functional, senior-executive-visible environment. #LI-Onsite #LI-AM1 A little about us At Chime, we believe that everyone can achieve financial progress. We created Chime—a financial technology company, not a bank*—on the premise that core banking services should be helpful, easy, and free. Through our user-friendly tools and intuitive platforms, we empower our members to take control of their finances and work towards their goals. Whether it's starting a savings account, purchasing a first car or home, launching a business, or pursuing higher education, we're proud to have helped millions unlock their financial potential. We're a team of problem solvers, dreamers, and builders with one shared obsession: our members. From day one, Chimers have worked tirelessly to out-hustle and out-execute competitors to bring our mission to life. Their grit and determination inspire us to work harder every day to deliver the very best experience possible. We each bring an owner's mindset to our work, refusing to be outdone and holding ourselves accountable to meet and exceed the highest bars for our teams, our company, and our members. We believe in being bold, dreaming big, and taking risks, while also working together, embracing our diverse perspectives, and giving each other honest feedback. Our culture remains deeply entrepreneurial, encouraging every Chimer to see themselves as stewards of our mission to help everyday Americans unlock their financial progress. We know that to achieve our mission, we must earn and keep people's trust—so we hold ourselves to the highest standards of integrity in everything we do. These aren't just words on a wall—our values are embedded in every aspect of our business, serving as a north star that guides us as we work to help millions achieve their financial potential. Because if we don't—who will? *Chime is a financial technology company, not a bank. Banking services provided by The Bancorp Bank, N.A. or Stride Bank, N.A., Members FDIC. What we offer for our full-time, regular employees 🏢 Our in-office work policy is designed to keep you connected - with four days a week in the office and Fridays from home for those near one of our offices, plus team and company-wide events depending on location. Whether you’re coming in regularly or are part of our fully remote program, you’ll stay engaged with your work and teammates. 💻 Benefits that support your work and life, including backup child, elder, and pet care and subsidized commuter benefits for eligible employees. ✨ Comprehensive health, financial, and wellbeing benefits designed to support you at every stage of life. 🏝 Generous vacation policy and company-wide paid days off 🫂 1% of your time off to support local community organizations of your choice <li style="f

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Chime Verified

Director, Lifecycle Marketing Operations

Full-time Onsite · San Francisco, CA Comp TBD

hiring a Director of Lifecycle Marketing Operations to build and run the operational engine behind everything we send to members: campaign execution, channel health and deliverability, the automation and platform layer, and the governance that keeps it all safe and high quality at scale. Most of that work is manual today. Your mandate is to make it faster, higher quality, and increasingly automated, with an agent-supported operation as the destination. You'll lead a growing execution team through an execution lead and a set of channel and platform specialists, and partner closely with MarTech, Growth Engineering, and the lifecycle strategy leads to turn strategy into live, high-quality messaging. This is a leadership role with real technical depth: you set the operational strategy and prioritize the work, and you go deep into the detail when it counts. The base salary offered for this role and level of experience will begin at $211,000 and up to $275,000. Full-time employees are also eligible for a bonus, competitive equity package, and benefits. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience. In this role, you can expect to Own the Messaging Operations engine and set its operational strategy across campaign execution, channel health, deliverability, automation, and the platform layer — and own the metrics that say whether it's working: throughput, quality, speed to launch, deliverability, and channel health. Own the operational process end to end, from intake to launch: build, QA, deployment, and the standards that keep quality and speed high as volume grows. Drive the automation and AI-agent roadmap, taking the team from manual execution to supervising and governing automated workflows, and fold what you learn from experimentation into the wider Lifecycle roadmap. Own governance for everything that ships: channel standards, deliverability and compliance, and the QA model for automated and agent-driven sending, in a regulated environment where safe sending is non-negotiable. Own channel excellence across email, push, in-app, and SMS — health, analytics, opt-in/opt-out, and deliverability. Set the benchmarks the operation runs on, connect them to the business metrics leaders care about, and scout and pilot new channels before we need them. Build and lead a growing, increasingly technical team through an execution lead plus channel and platform specialists: set the structure, proactively source talent for your team and across Chime, set clear expectations, and give the team the context and room to own outcomes. Act as Lifecycle's primary stakeholder to MarTech on how we use the platform and what gets built on top of it, partner with Growth Engineering on the build, and work with the lifecycle strategy leads to turn their plans into live messaging. To thrive in this role, you have 8+ years in marketing or CRM operations, lifecycle execution, or martech, including 3+ years leading teams — with experience developing leads or managers, not only individual contributors. Deep expertise with engagement and CRM platforms (Braze or similar): campaign operations, journey architecture, automation, and the technical layer underneath. A strong track record in governance: setting and enforcing channel, deliverability, and compliance standards, and building the QA that keeps a high-volume operation safe. A real track record of building toward automation. You've scaled manual processes and have a clear point of view on where AI and agents fit in marketing operations. Deep channel health and deliverability expertise at scale: sender reputation, inbox placement, fatigue management, and opt-in/opt-out hygiene. Strong operational and analytical judgment. You run on metrics, can tell at a glance whether the engine is healthy, and balance speed against safe, compliant sending in a regulated environment. The influence to align peer Directors and VPs across Marketing, Engineering, and Product on shared standards, and the range to lead at altitude on strategy and transformation while translating the technical detail into a story each audience can act on. Bonus points if you have Experience standing up or scaling an automation or agent layer in a marketing or CRM context. Fintech or regulated-industry experience and the compliance instincts that come with it. Experience in a business where owned-channel volume is measured in millions of sends per week. #LI-Onsite #LI-AM1 A little about us At Chime, we believe that everyone can achieve financial progress. We created Chime—a financial technology company, not a bank*—on the premise that core banking services should be helpful, easy, and free. Through our user-friendly tools and intuitive platforms, we empower our members to take control of their finances and work towards their goals. Whether it's starting a savings account, purchasing a first car or home, launching a business, or pursuing higher education, we're proud to have helped millions unlock their financial potential. We're a team of problem solvers, dreamers, and builders with one shared obsession: our members. From day one, Chimers have worked tirelessly to out-hustle and out-execute competitors to bring our mission to life. Their grit and determination inspire us to work harder every day to deliver the very best experience possible. We each bring an owner's mindset to our work, refusing to be outdone and holding ourselves accountable to meet and exceed the highest bars for our teams, our company, and our members. We believe in being bold, dreaming big, and taking risks, while also working together, embracing our diverse perspectives, and giving each other honest feedback. Our culture remains deeply entrepreneurial, encouraging every Chimer to see themselves as stewards of our mission to help everyday Americans unlock their financial progress. We know that to achieve our mission, we must earn and keep people's trust—so we hold ourselves to the highest standards of integrity in everything we do. These aren't just words on a wall—our values are embedded in every aspect of our business, serving as a north star that guides us as we work to help millions achieve their financial potential. Because if we don't—who will? *Chime is a financial technology company, not a bank. Banking services provided by The Bancorp Bank, N.A. or Stride Bank, N.A., Members FDIC. What we offer for our full-time, regular employees 🏢 Our in-office work policy is designed to keep you connected - with four days a week in the office and Fridays from home for those near one of our offices, plus team and company-wide events depending on location. Whether you’re coming in regularly or are part of our fully remote program, you’ll stay engaged with your work and teammates. <span style="font-fam

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Mercury Verified

Senior Machine Learning Operations Engineer

Full-time Remote Comp TBD

Mercury's use of machine learning in risk decisioning is growing fast in scope and in stakes. Models increasingly drive real-time decisions about fraud and financial crime, and the Machine Learning Platform (MLP) team exists to build a paved path from a trained model to a reliable production deployment, speeding up iteration, and ensuring granular production observability. MLP owns the production ML lifecycle: the systems that take a model from registry through deployment, real-time inference, observability, and retraining. Our Data Science colleagues author and train the models. We build the platform that lets them register, deploy, and observe those models in production without carrying the operational burden themselves. We also serve low-latency, highly available scores to the decision engine that depends on them. The platform supports business decisioning broadly, with our first use cases focused on fraud risk outcomes. At Mercury, we are committed to crafting an exceptional banking* experience for startups. Our team is passionately focused on ensuring our products create a safe environment that meets the needs of our customers, administrators, and regulators. * Mercury is a fintech company, not an FDIC-insured bank. Banking services provided through Choice Financial Group and Column N.A., Members FDIC. As part of this role, you will: Build and operate the real-time inference service that scores models for the risk decision engine, with low latency and high availability as first-class requirements Own model deployment infrastructure: registry and versioning, CI/CD with performance, bias, and consistency checks, shadow mode, and staged rollouts Build model observability: availability, latency, and error monitoring, plus drift detection as a retraining trigger Partner with Risk Data Science to take models from a clean development-to-production handoff through to production operation under MLP ownership Implement experimentation capabilities such as champion/challenger and canary routing, and explainability outputs like SHAP attributions Feel a strong sense of product ownership and actively seek responsibility. We self-organize on small and medium projects, and we want someone excited to help shape and build a brand-new platform team The ideal candidate for the role has: 5+ years in machine learning engineering, backend software engineering, MLOps, or a closely related field Production ML service experience: deploying, serving, and operating models in low-latency, high-availability contexts Strong backend engineering fundamentals in Python, with API frameworks like FastAPI or Flask Experience with model deployment and lifecycle tooling: model registries, CI/CD for models, versioning, and staged rollout patterns (shadow, canary, champion/challenger) Experience building observability and alerting for production services: latency, errors, and ideally model-specific signals like drift Comfort with the data layer ML depends on: SQL, key-value/low-latency stores (Redis, DynamoDB, or equivalent), and streaming pipelines (Kafka, Kinesis, Redpanda, or equivalent) Nice to have: Familiarity with a modern data stack (Snowflake, dbt, Dagster, Airflow, or similar) Experience operating in a regulated, audit-sensitive, or compliance-adjacent environment Exposure to functional languages or willingness to work across a stack that includes Haskell, React, and TypeScript Mercury values diversity & belonging and is proud to be an Equal Employment Opportunity employer. All individuals seeking employment at Mercury are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic. We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities or special needs. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role. #LI-GC1 Total Rewards The total rewards package at Mercury includes base salary, equity (stock options/RSUs), and benefits. Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry. New hire offers are made based on a candidate’s experience, expertise, geographic location, and internal pay equity relative to peers. Our target new hire base salary ranges for this role are the following : US employees (any location): $166,600 — $208,300 USD Canadian employees (any location): $157,400 — $196,800 CAD

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Chime Verified

Principal Employee Relations Partner

Advisory Onsite · San Francisco, CA Comp TBD

We are looking for a Principal Employee Relations Partner to serve as the primary advisor and escalation point for complex employee relations issues across the organization. The role will report into the People Partner team, and act as a strategic partner to People Partners cross-functional teams, balancing risk management, compliance, and cultural alignment while fostering a fair, inclusive, and consistent employee experience. The base salary offered for this role and level of experience will begin at $167,000 and up to $230,000. Full-time employees are also eligible for a bonus, competitive equity package, and benefits. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience. In this role, you can expect to Own the intake, assessment, investigation, and resolution of complex employee relations issues, including employee complaints, misconduct, performance concerns, policy violations, and sensitive workplace conflicts. Serve as the escalation point for high-risk or ambiguous matters, providing clear guidance on investigation strategy, risk exposure, and recommended outcomes. Conduct and oversee thorough, unbiased, and timely investigations, ensuring appropriate scoping, evidence gathering, documentation, findings, and closure aligned with Legal and company standards. Provide expert consultation to People Partners and business leaders on employee relations risks, employment law considerations, corrective action, and decision-making. Drive excellence in ER documentation and case management, ensuring accurate, consistent, and defensible records across all cases; maintain clear rationales for findings, actions, and outcomes. Analyze ER data, complaint trends, and investigation outcomes to identify root causes, systemic issues, and emerging risks, and recommend preventative or scalable solutions. Partner with People Partners to coach managers and leaders on effective conflict resolution, performance management, employee communications, and early intervention strategies. Collaborate closely with Legal, People Operations, Compliance, and Benefits to ensure equitable outcomes, alignment on policy interpretation, and consistency across the organization. Ensure employee relations programs and policies comply with federal, state, and local employment laws, and partner with Legal and Compliance to update policies, guidance, and training based on evolving legislation or workplace trends. Review and update employee handbook policies to ensure compliance with federal, state and local employment laws (e.g., EEO, FMLA, ADA, etc.). Manage the severance program; ensuring guidelines and policies are up to date. Oversee compliance externally with regulatory requirements (state reporting) Contribute to the continuous improvement of ER frameworks, investigation tools, training, and manager resources to strengthen organizational health and trust. To thrive in this role, you have 10+ years in employee relations or HR business partnering, with increasing responsibility in complex, high-growth or matrixed environments. Bachelor’s degree in Human Resources, Business Administration, or related field preferred. Deep expertise in employment law and HR compliance Strong investigation, mediation, and problem-solving capabilities Proven ability to influence at senior levels and drive cross-functional alignment Exceptional written and verbal communication across diverse audiences Data-driven mindset for identifying ER trends and solutions Proven ability to use sound judgment to address multifaceted organizational challenges. #LI-Hybrid #LI-WS1 A little about us At Chime, we believe that everyone can achieve financial progress. We created Chime—a financial technology company, not a bank*—on the premise that core banking services should be helpful, easy, and free. Through our user-friendly tools and intuitive platforms, we empower our members to take control of their finances and work towards their goals. Whether it's starting a savings account, purchasing a first car or home, launching a business, or pursuing higher education, we're proud to have helped millions unlock their financial potential. We're a team of problem solvers, dreamers, and builders with one shared obsession: our members. From day one, Chimers have worked tirelessly to out-hustle and out-execute competitors to bring our mission to life. Their grit and determination inspire us to work harder every day to deliver the very best experience possible. We each bring an owner's mindset to our work, refusing to be outdone and hol

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Chime Verified

Lead Sourcer

Full-time Onsite · San Francisco, CA Comp TBD

hiring a Lead Technical Sourcer to help hire exceptional engineers at Chime. In this role, you’ll partner closely with recruiters and engineering leaders to develop thoughtful sourcing strategies and engage hard-to-find talent at every level, from individual contributors to senior leadership. You’ll maintain a high bar for the candidate experience while mentoring other sourcers and strengthening how we identify and engage technical talent across Chime. The base salary offered for this role and level of experience will begin at $130,000 and up to $180,000. Full-time employees are also eligible for a bonus, competitive equity package, and benefits. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience. In this role, you can expect to Partner with recruiters and hiring managers to develop and execute sourcing strategies for a variety of technical and leadership roles Build diverse, high-quality talent pipelines through proactive outreach, talent mapping, referrals, and other creative sourcing channels Serve as a strategic talent advisor by sharing market insights, calibrating candidate profiles, and recommending adjustments based on pipeline data Deliver a thoughtful, high-quality candidate experience throughout the hiring process Regularly track and analyze pipeline health, sourcing performance, and conversion data to ensure progress and inform internal stakeholders Identify opportunities to improve recruiting workflows and experiment with emerging tools, including AI-enabled recruiting technology To thrive in this role, you have 7+ years of technical sourcing experience Experience recruiting for engineering or other technical roles A strong understanding of technical roles, terminology, and engineering stacks Experience identifying and engaging niche technical talent across all levels, from individual contributors to senior leadership Experience partnering with recruiters and hiring managers to develop sourcing strategies and influence search direction Strong communication and candidate management skills Curiosity about emerging recruiting technologies, including experience experimenting with AI recruiting tools #LI-Onsite #LI-BE1 A little about us At Chime, we believe that everyone can achieve financial progress. We created Chime—a financial technology company, not a bank*—on the premise that core banking services should be helpful, easy, and free. Through our user-friendly tools and intuitive platforms, we empower our members to take control of their finances and work towards their goals. Whether it's starting a savings account, purchasing a first car or home, launching a business, or pursuing higher education, we're proud to have helped millions unlock their financial potential. We're a team of problem solvers, dreamers, and builders with one shared obsession: our members. From day one, Chimers have worked tirelessly to out-hustle and out-execute competitors to bring our mission to life. Their grit and determination inspire us to work harder every day to deliver the very best experience possible. We each bring an owner's mindset to our work, refusing to be outdone and holding ourselves accountable to meet and exceed the highest bars for our teams, our company, and our members. We believe in being bold, dreaming big, and taking risks, while also working together, embracing our diverse perspectives, and giving each other honest feedback. Our culture remains deeply entrepreneurial, encouraging every Chimer to see themselves as stewards of our mission to help everyday Americans unlock their financial progress. We know that to achieve our mission, we must earn and keep people's trust—so we hold ourselves to the highest standards of integrity in everything we do. These aren't just words on a wall—our values are embedded in every aspect of our business, serving as a north star that guides us as we work to help millions achieve their financial potential. Because if we don't—who will? *Chime is a financial technology company, not a bank. Banking services provided by The Bancorp Bank, N.A. or Stride Bank, N.A., Members FDIC. What we offer for our full-time, regular employees 🏢 Our in-office work policy is designed to keep you connected - with four days a week in the office and Fridays from home for those near one of our offices, plus team and company-wide events depending on location. Whether you’re coming in regularly or are part of our fully remote program, you’ll stay engaged with your work and teammates. 💻 Benefits that support your work and life, including backup child, elder, and pet care and subsidized commuter benefits for eligible employees. ✨ Comprehensive health, financial, and wellbeing benefits designed to support you at every stage of life. 🏝 Generous vacation policy and company-wide paid days off 🫂 1% of your time off to support local community organizations of your choice 👟 Annual wellness stipend to use towards eligible wellness related expenses 👶 Up to 22 weeks of paid parental leave for birthing parents and 12 weeks of paid parental leave for non-birthing parents 👪 Access to family planning reimbursement 💚 A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help millions unlock financial progress We know that great work can’t be done without a diverse team and inclusive environment. That’s why we specifically look for individuals of varying strengths, skills, backgrounds, and ideas to join our team. We believe this gives us a competitive advantage to better serve our members and helps us all grow as Chimers and individuals. Chime is proud to be an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, gender ide

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Chime Verified

Program Manager, Member Experience

Full-time Remote Comp TBD

We're hiring a Program Manager to help shape how Chime delivers a high-quality, high-trust experience for our members. This role will focus on product, policy, and process excellence across high-trust member-facing experiences across Chime's products and services. As our Program Manager, you'll uncover friction across the member and agent journey, turn data into actionable insights, and drive scalable operational improvements. You'll partner closely with Product, Risk, and other key business functions to ensure new features and policies are launched in a way that protects our members and empowers our agents. This is a high-visibility role with direct impact on CSAT, resolution rates, contact reduction, operational efficiency, and member trust. The base salary offered for this role and level of experience will begin at $116,000.00 and up to $160,000.00. Full-time employees are also eligible for a bonus, competitive equity package, and benefits. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience. In this role, you can expect to Own and maintain process documentation (SOPs, journey maps, knowledge base content) Drive operational excellence by streamlining and automating agent functions Identify friction points across the member and agent journey and implement scalable solutions Influence cross-functional roadmaps using data-driven insights Partner with various cross-functional teams such as Product, Legal, Risk, Vendor Ops, Quality, and Learning to optimize agent performance Ensure operational readiness and assess support impact for new features and policy changes Lead initiatives that measurably improve CSAT, resolution rates, and contact rate To thrive in this role, you have 5+ years leading end-to-end programs in Customer Experience, Operations, or Product Experience operating in regulated environments with strong compliance awareness Demonstrated cross-functional partnership across Product, Compliance, Risk, and Ops Strong analytical skills and experience using Looker, Tableau, Power BI, or similar tools Proven ability to break down complex problems and influence roadmap direction Experience building scalable processes that improved member experience metrics Strong executive communication and stakeholder influence skills Nice-to-have PMP certification MBA Consulting background Regulatory/compliance domain expertise #LI-AM1 #LI-Remote A little about us At Chime, we believe that everyone can achieve financial progress. We created Chime—a financial technology company, not a bank*—on the premise that core banking services should be helpful, easy, and free. Through our user-friendly tools and intuitive platforms, we empower our members to take control of their finances and work towards their goals. Whether it's starting a savings account, purchasing a first car or home, launching a business, or pursuing higher education, we're proud to have helped millions unlock their financial potential. We're a team of problem solvers, dreamers, and builders with one shared obsession: our members. From day one, Chimers have worked tirelessly to out-hustle and out-execute competitors to bring our mission to life. Their grit and determination inspire us to work harder every day to deliver the very best experience possible. We each bring an owner's mindset to our work, refusing to be outdone and holding ourselves accountable to meet and exceed the highest bars for our teams, our company, and our members. We believe in being bold, dreaming big, and taking risks, while also working together, embracing our diverse perspectives, and giving each other honest feedback. Our culture remains deeply entrepreneurial, encouraging every Chimer to see themselves as stewards of our mission to help everyday Americans unlock their financial progress. We know that to achieve our mission, we must earn and keep people's trust—so we hold ourselves to the highest standards of integrity in everything we do. These aren't just words on a wall—our values are embedded in every aspect of our business, serving as a north star that guides us as we work to help millions achieve their financial potential. Because if we don't—who will? *Chime is a financial technology company, not a bank. Banking services provided by The Bancorp Bank, N.A. or Stride Bank, N.A., Members FDIC. What we offer for our full-time, regular employees 🏢 Our in-office work policy is designed to keep you connected - with four days a week in the office and Fridays from home for those near one of our offices, plus team and company-wide events depending on location. Whether you’re coming in regularly or are part of our fully remote program, you’ll stay engaged with your work and teammates. 💻 Benefits that support your work and life, including backup child, elder, and pet care and subsidized commuter benefits for eligible employees. ✨ Comprehensive health, financial, and wellbeing benefits designed to support you at every stage of life. <span style="font-family: helvetica, arial, sans-s

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Chime Verified

Lead Analyst, Financial Crimes

Full-time Onsite · Chicago, IL Comp TBD

Chime's Financial Crimes team protects millions of members from money laundering, fraud, and the organized networks that target consumer financial platforms. We work in a bank-partner model: we run detection and investigation, and we escalate unusual activity to our bank partners, who hold the filing obligation. That means our written work product is read by outside parties, and the quality bar is correspondingly high. This is a senior individual contributor role. You will set the standard for how financial crime work is done here rather than working a queue — defining what good looks like, raising the ceiling for the analysts you lead, and owning the hardest problems on the team end to end. The base salary offered for this role and level of experience will begin at $139,000.00 and up to $193,000.00. Full-time employees are also eligible for a bonus, competitive equity package, and benefits. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience. In this role, you can expect to: Operate with minimal direction on problems that arrive ambiguous, and you define the approach rather than waiting for one. Set the quality standard others calibrate to with defensible judgement calls. Move work across team boundaries without formal authority, and you are trusted to represent Financial Crimes to partners outside the function. Raise the ceiling of the people around you — through calibration, coaching, documentation, and the examples you set in your own casework. Improve the system, not just the case. Every hard investigation should leave behind something reusable: a control, a procedure, a detection change, or a documented typology. What you will own: Vendor Management. You will lead, and support, a team of analysts. Vendor team quality. You sample operations work, run calibration with partners, keep apprised of quality assurance trends, and hold quality and productivity expectations where they belong. Risk trend analysis. You understand AML and Fraud risks well enough to follow the pattern of unusual activity across accounts, devices, funding sources, counterparties, and behavioral patterns, and you can show the shape of a network in a way a non-investigator understands. Typology development. You document new and evolving schemes, make them teachable to the wider team, identify if opportunities in coverage are needed, and own the creation of coverage with partners as appropriate. Operational rollout of new coverage. When a new typology or scenario goes live, you design how it will be worked — routing, procedure, evidence standard, and quality checks — before the first alert lands. Procedures and documentation. You own the SOPs for your area and keep them in a state where a third party could read them cold and understand what we do and why. Audit and exam readiness. You prepare the operational side for internal audit, independent testing, and bank partner reviews, and you own remediation of findings assigned to operations through to closure. To thrive in this role, you have: 7+ years in financial crime, fraud, or risk investigations at a bank, fintech, payments company, or comparable regulated environment. Working command of BSA, the USA PATRIOT Act, OFAC requirements, and unusual/suspicious activity reporting standards — enough to explain not just the rule but why it exists. Deep experience across the transaction monitoring alert lifecycle at real volume, including the operational tradeoffs that come with it. Real typology depth across both money laundering and fraud — mule and money movement networks, first-party fraud, synthetic and stolen identity, scams and social engineering, elder financial exploitation, etc. Hands-on involvement in scenario tuning or threshold work alongside data or risk partners, with an understanding of what changing a threshold actually costs. Experience overseeing vendor or outsourced investigation teams. Judgment under volume. You can distinguish the case that deserves forty hours from the one that deserves forty minutes. Comfort with sustained ambiguity. You will spend real time on hypotheses that do not pan out, and you need the judgment to know when to stop. Advanced SQL, and fluency with graph or link analysis tooling for mapping relationships at scale. CAMS, CFE, or equivalent certification preferred. #LI-Onsite #LI-BE1 A little about us At Chime, we believe that everyone can achieve financial progress. We created Chime—a financial technology company, not a bank*—on the premise that core banking services should be helpful, easy, and free. Through our user-friendly tools and intuitive platforms, we empower our members to take control of their finances and work towards their goals. Whether it's starting a savings account, purchasing a first car or home, launching a business, or pursuing higher education, we're proud to have helped millions unlock their financial potential. We're a team of problem solvers, dreamers, and builders with one shared obsession: our members. From day one, Chimers have worked tirelessly to out-hustle and out-execute competitors to bring our mission to life. Their grit and determination inspire us to work harder every day to deliver the very best experience possible. We each bring an owner's mindset to our work, refusing to be outdone and holding ourselves accountable to meet and exceed the highest bars for our teams, our company, and our members. We believe in being bold, dreaming big, and taking risks, while also working together, embracing our diverse perspectives, and giving each other honest feedback. Our culture remains deeply entrepreneurial, encouraging every Chimer to see themselves as stewards of our mission to help everyday Americans unlock their financial progress. We know that to achieve our mission, we must earn and keep people's trust—so we hold ourselves to the highest standards of integrity in everything we do. These aren't just words on a wall—our values are embedded in every aspect of our business, serving as a north star that guides us as we work to help millions achieve their financial potential. Because if we don't—who will? *Chime is a financial technology company, not a bank. Banking services provided by The Bancorp Bank, N.A. or Stride Bank, N.A., Members FDIC. What we offer for our full-time, regular employees 🏢 Our in-office work policy is designed to keep you connected - with four days a week in the office and Fridays from home for those near one of our offices, plus team and company-wide events depending on location. Whether you’re coming in regularly or are part of our fully remote program, you’ll stay engaged with your work and teammates. <span style="fo

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Chime Verified

Design Director

Full-time Onsite · San Francisco, CA Comp TBD

hiring a Design Director to lead Product Design across our Spending, Savings, and Investing experiences. You’ll shape how millions of members interact with their money every day—from the experiences they rely on most often to the ones that help them build toward what’s next. This role calls for a leader who pairs exceptional visual craft with strong product thinking. You’ll set a high bar for how our products look, feel, and work; build a clear design vision across a connected portfolio; and lead a talented team of designers in turning complex financial experiences into products that feel simple, intuitive, and distinctly Chime. You’ll partner closely with Product, Engineering, Research, Content Design, Data, and Brand to make that vision real. The base salary offered for this role and level of experience will begin at $242,000 and up to $335,000. Full-time employees are also eligible for a bonus, competitive equity package, and benefits. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience. In this role, you can expect to Set the design vision and quality bar across our Spending, Savings, and Investing experiences, creating products that feel cohesive, intuitive, and unmistakably Chime. Lead, coach, and develop a team of product designers, helping them strengthen their craft, expand their impact, and do the best work of their careers. Bring a strong point of view on visual and interaction design, using your craft expertise to push the work from good to exceptional while empowering designers to own the solutions. Partner with Product and Engineering leaders to shape strategy, identify the highest-impact opportunities, and translate ambitious ideas into compelling member experiences. Think across individual features and journeys to create a connected product experience, balancing immediate member needs with a longer-term design vision. Use research, customer insights, data, and experimentation to understand what matters to our members and guide design decisions. Champion design excellence across Chime, contributing to the evolution of our product language, design systems, critique culture, and broader design practice. To thrive in this role, you have Experience leading and developing high-performing product design teams responsible for complex, consumer-facing digital products. A portfolio or body of work that demonstrates exceptional visual and interaction design craft, alongside the ability to translate that standard into the work of a broader team. A track record of creating and delivering compelling design visions across multiple products, journeys, or interconnected experiences. Deep product design expertise and the judgment to move comfortably between high-level strategy and the details that make an experience exceptional. Experience partnering with senior Product and Engineering leaders to influence product strategy and deliver meaningful customer and business outcomes. Experience building strong design teams through coaching, feedback, critique, and talent development. The ability to communicate a clear design point of view, bring people along with your thinking, and create clarity in complex or ambiguous spaces. #LI-TP1 #LI-Onsite A little about us At Chime, we believe that everyone can achieve financial progress. We created Chime—a financial technology company, not a bank*—on the premise that core banking services should be helpful, easy, and free. Through our user-friendly tools and intuitive platforms, we empower our members to take control of their finances and work towards their goals. Whether it's starting a savings account, purchasing a first car or home, launching a business, or pursuing higher education, we're proud to have helped millions unlock their financial potential. We're a team of problem solvers, dreamers, and builders with one shared obsession: our members. From day one, Chimers have worked tirelessly to out-hustle and out-execute competitors to bring our mission to life. Their grit and determination inspire us to work harder every day to deliver the very best experience possible. We each bring an owner's mindset to our work, refusing to be outdone and holding ourselves accountable to meet and exceed the highest bars for our teams, our company, and our members. We believe in being bold, dreaming big, and taking risks, while also working together, embracing our diverse perspectives, and giving each other honest feedback. Our culture remains deeply entrepreneurial, encouraging every Chimer to see themselves as stewards of our mission to help everyday Americans unlock their financial progress. We know that to achieve our mission, we must earn and keep people's trust—so we hold ourselves to the highest standards of integrity in everything we do. These aren't just words on a wall—our values are embedded in every aspect of our business, serving as a north star that guides us as we work to help millions achieve their financial potential. Because if we don't—who will? *Chime is a financial technology company, not a bank. Banking services provided by The Bancorp Bank, N.A. or Stride Bank, N.A., Members FDIC. What we offer for our full-time, regular employees 🏢 Our in-office work policy is designed to keep you connected - with four days a week in the office and Fridays from home for those near one of our offices, plus team and company-wide events depending on location. Whether you’re coming in regularly or are part of our fully remote program, you’ll stay engaged with your work and teammates. 💻 Benefits that support your work and life, including backup child, elder, and pet care and subsidized commuter benefits for eligible employees. ✨ Comprehensive health, financial, and wellbeing benefits designed to support you at every stage of life. 🏝 Generous vacation policy and company-wide paid days off 🫂 1% of your time off to support local community organizations of your choice 👟 Annual wellness stipend to use towards eligible wellness related expenses <

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Chime Verified

Senior Program Manager, AI Enablement

Full-time Onsite · Chicago, IL Comp TBD

The base salary offered for this role and level of experience will begin at $138,000.00 and up to $190,000.00. Full-time employees are also eligible for a bonus, competitive equity package, and benefits. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience. In this role, you can expect to: Own cross-functional AI enablement programs end-to-end: design, operating cadence, stakeholder activation, and fluency outcomes Go deep on workflow problems before proposing solutions — spend time understanding what's actually slowing teams down, then design programs and tools that address the root cause Partner directly with teams to build AI-enabled solutions — not just roll them out, but get hands-on in the design and build alongside the people doing the work Set the health model for your programs from day one — success metrics, milestones, and status that lives on shared surfaces without anyone having to ask Drive adoption of AAI-built tools and resources so Chimers can level up without going through AAI every time Build and maintain self-serve enablement resources (e.g., playbooks, golden paths) that orgs can use independently Lead change management for AI enablement work — training, comms, and activation that shifts behavior, not just awareness Build documentation and governance into programs from the start, so nothing depend on you being in the room Measure whether Chimers are actually working differently (fluency progression, adoption signals, and productivity tied to company goals) and report that to leadership Foster collaboration between Product, Engineering, BizOps, and People teams to operationalize the future of work at Chime. To thrive in this role, you have: 5+ years of experience in program or project management, preferably in a fast-paced tech environment. Experience taking ambiguous problems and building a program around them; narrative, roadmap, milestones, and operating cadence without waiting for structure to be provided History of driving behavior change, not just program completion, and the judgment to know the difference between a launch and a result Hands-on experience building or automating workflows using AI tools — able to walk through something personally built, what broke, and what changed as a result. Experience owning large, distributed programs without direct authority over participants, and keeping them activated and accountable Communication habits that keep stakeholders informed without them having to ask — status on shared surfaces, not surfaced reactively Experience defining program health models upfront: success metrics, milestones, and measurement built in before launch, not retroactively Comfort spending time in a problem before designing a solution Familiarity with common productivity or workflow tools (e.g., Jira, Asana, Notion, etc) Preferred qualifications Experience running ambassador, champion, or CoE programs; groups where you had no direct authority over participants but were accountable for their activation and outcomes Background in enablement, L&D, or change management in a technology environment Experience in an internal AI or enterprise AI adoption role Hands-on experience with AI tooling (e.g., ChatGPT, Glean, Claude, Cursor, Gemini) Background in product operations, business operations, or technical program management. Working knowledge of AI governance or Responsible AI principles. #LI-Onsite #LI-LB1 A little about us At Chime, we believe that everyone can achieve financial progress. We created Chime—a financial technology company, not a bank*—on the premise that core banking services should be helpful, easy, and free. Through our user-friendly tools and intuitive platforms, we empower our members to take control of their finances and work towards their goals. Whether it's starting a savings account, purchasing a first car or home, launching a business, or pursuing higher education, we're proud to have helped millions unlock their financial potential. We're a team of problem solvers, dreamers, and builders with one shared obsession: our members. From day one, Chimers have worked tirelessly to out-hustle and out-execute competitors to bring our mission to life. Their grit and determination inspire us to work harder every day to deliver the very best experience possible. We each bring an owner's mindset to our work, refusing to be outdone and holding ourselves accountable to meet and exceed the highest bars for our teams, our company, and our members. We believe in being bold, dreaming big, and taking risks, while also working together, embracing our diverse perspectives, and giving each other honest feedback. Our culture remains deeply entrepreneurial, encouraging every Chimer to see themselves as stewards of our mission to help everyday Americans unlock their financial progress. We know that to achieve our mission, we must earn and keep people's trust—so we hold ourselves to the highest standards of integrity in everything we do. These aren't just words on a wall—our values are embedded in every aspect of our business, serving as a north star that guides us as we work to help millions achieve their financial potential. Because if we don't—who will? *Chime is a financial technology company, not a bank. Banking services provided by The Bancorp Bank, N.A. or Stride Bank, N.A., Members FDIC. What we offer for our full-time, regular employees 🏢 Our in-office work policy is designed to keep you connected - with four days a week in the office and Fridays from home for those near one of our offices, plus team and company-wide events depending on location. Whether you’re coming in regularly or are part of our fully remote program, you’ll stay engaged with your work and teammates. 💻 Benefits that support your work and life, including backup child, elder, and pet care and subsidized commuter benefits for eligible employees. ✨ Comprehensive health, financial, and wellbeing benefits designed to

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Chime Verified

Director Engineering

Full-time Onsite · New York, NY Comp TBD

Chime is looking for a Director of Engineering to lead our AI & App Experience (AAX) organization — the team building the next generation of the Chime member experience. AAX owns Jade, Chime’s AI-powered financial assistant, our AI platform infrastructure as well as the core app experiences and shared design system. In this role, you’ll own the multi-quarter strategy for AAX engineering, translating company priorities into scalable plans across these teams. You’ll build and lead a bench of TLM (tech leader managers) and senior technical staff, set the technical bar for how Chime builds AI-native, member-facing products, and partner with Product, Design, Data Science, and our Risk team to shape where AAX invests next. This is a role for a leader who is equally comfortable setting long-range technical vision and staying close enough to the details to guide hard architectural calls — someone who has helped build or scale AI/LLM-powered consumer products and knows how to grow the engineering leaders around them. The base salary offered for this role and level of experience will begin at $269,000.00 and up to $373,000.00 . Full-time employees are also eligible for a bonus, competitive equity package, and benefits. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience. In this role, you can expect to In partnership with our product team you will own the multi-quarter strategy for AAX engineering, translating company and product priorities into our roadmap plans across consumer facing AI experiences, AI Platform, App Journey, and Design Systems. Build, lead, and hire a high-caliber leadership bench of highly technical leaders/IC’s as well as building a team culture that exemplifies a builder mindset. Partners with your team to set technical direction for the org, driving architectural alignment across our consumer facing AI experiences, AI Platform, App Journey, and Design System. You will continue to drive our AI-native engineering culture: setting the bar for how LLM-powered features get shipped safely at scale. Own engineering’s strategic role in product direction, partnering with Product, Design, Data Science, and Risk leadership to shape roadmaps, challenge assumptions, and integrate platform and member value into long-range plans Represent AAX and engineering more broadly in cross-functional and executive forums, connecting the org’s work to company-wide strategy and outcomes Cultivate a high-performing culture across the org, modeling Chime’s values and ensuring strong talent, performance, and career development practices on every team Ensure the org maintains strong operational practices — on-call, monitoring, and incident response — for every service/experience the team owns Contribute to overall engineering initiatives as a member of Chime’s engineering leadership team To thrive in this role, you have 10+ years of software engineering experience, including 5+ years managing managers or leading multi-team engineering organizations A track record of building and scaling AI/LLM-powered consumer products, with the technical depth to guide future investments and technical direction. Experience hiring, developing, and retaining engineering leaders (TLM’s and Staff+ ICs), and building leadership pipelines and succession plans Strong technical fundamentals across relevant parts of the stack (e.g., React Native, Python or Ruby on Rails, GraphQL, distributed systems) and the judgment to know where to go deep Demonstrated ability to translate company and product strategy into multi-quarter engineering plans, and to adapt org design as priorities and scale evolve Excellent executive communication skills — you can craft a compelling narrative that connects org strategy to business outcomes for senior leaders and cross-functional partners Experience partnering closely with Product, Design, Data Science, and Risk/Compliance functions in a regulated or high-trust environment (fintech experience a strong plus) AI-native fluency and a genuine interest in AI-native ways of working, with a track record of fostering that practice across teams rather than treating it as someone else’s job The desire to make a huge difference at a growing company, and the ability to motivate teams through delivery on aggressive schedules and goals #LI-JC1 #LI-Onsite A little about us At Chime, we believe that everyone can achieve financial progress. We created Chime—a financial technology company, not a bank*—on the premise that core banking services should be helpful, easy, and free. Through our user-friendly tools and intuitive platforms, we empower our members to take control of their finances and work towards their goals. Whether it's starting a savings account, purchasing a first car or home, launching a business, or pursuing higher education, we're proud to have helped millions unlock their financial potential. We're a team of problem solvers, dreamers, and builders with one shared obsession: our members. From day one, Chimers have worked tirelessly to out-hustle and out-execute competitors to bring our mission to life. Their grit and determination inspire us to work harder every day to deliver the very best experience possible. We each bring an owner's mindset to our work, refusing to be outdone and holding ourselves accountable to meet and exceed the highest bars for our teams, our company, and our members. We believe in being bold, dreaming big, and taking risks, while also working together, embracing our diverse perspectives, and giving each other honest feedback. Our culture remains deeply entrepreneurial, encouraging every Chimer to see themselves as stewards of our mission to help everyday Americans unlock their financial progress. We know that to achieve our mission, we must earn and keep people's trust—so we hold ourselves to the highest standards of integrity in everything we do. These aren't just words on a wall—our values are embedded in every aspect of our business, serving as a north star that guides us as we work to help millions achieve their financial potential. Because if we don't—who will? *Chime is a financial technology company, not a bank. Banking services provided by The Bancorp Bank, N.A. or Stride Bank, N.A., Members FDIC. What we offer for our full-time, regular employees 🏢 Our in-office work policy is designed to keep you connected - with four days a week in the office and Fridays from home for those near one of our offices, plus team and company-wide events depending on location. Whether you’re coming in regularly or are part of our fully remote program, you’ll stay engaged with your work and teammates. <span style="font-

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Chime Verified

Lead Technical Recruiter

Full-time Onsite · San Francisco, CA Comp TBD

hiring a Lead Technical Recruiter to help hire exceptional engineers at Chime. In this role, you’ll work closely with engineering leaders and hiring teams to run thoughtful, high-quality searches and deliver a strong candidate experience from first conversation through close. You’ll own the full recruiting lifecycle—from sourcing through offer—and help ensure our hiring processes run smoothly and efficiently as we continue building the team. The base salary offered for this role and level of experience will begin at $130,000.00 and up to $180,000.00. Full-time employees are also eligible for a bonus, competitive equity package, and benefits. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience. In this role, you can expect to Own full-cycle recruiting for technical roles from sourcing through offer acceptance Deliver a thoughtful and high-quality candidate experience throughout the hiring process Build strong technical talent pipelines through proactive sourcing and outreach Work closely with hiring teams to run structured, efficient interview processes Track pipeline health and recruiting metrics to ensure consistent progress across searches Partner cross-functionally with recruiting and People team members—including recruiting coordinators, sourcers, and people partners—to support smooth and effective hiring processes Identify opportunities to improve recruiting workflows and experiment with emerging tools, including AI-enabled recruiting technology To thrive in this role, you have 7+ years of full-cycle technical recruiting experience Experience recruiting for engineering or other technical roles Ability to own searches end-to-end including sourcing, screening, and closing Strong understanding of technical terminology, languages, and engineering stacks Experience sourcing and engaging technical talent through multiple channels Strong communication and candidate management skills Curiosity about emerging recruiting technologies, including experience experimenting with AI recruiting tools #LI-Onsite #LI-BE1 A little about us At Chime, we believe that everyone can achieve financial progress. We created Chime—a financial technology company, not a bank*—on the premise that core banking services should be helpful, easy, and free. Through our user-friendly tools and intuitive platforms, we empower our members to take control of their finances and work towards their goals. Whether it's starting a savings account, purchasing a first car or home, launching a business, or pursuing higher education, we're proud to have helped millions unlock their financial potential. We're a team of problem solvers, dreamers, and builders with one shared obsession: our members. From day one, Chimers have worked tirelessly to out-hustle and out-execute competitors to bring our mission to life. Their grit and determination inspire us to work harder every day to deliver the very best experience possible. We each bring an owner's mindset to our work, refusing to be outdone and holding ourselves accountable to meet and exceed the highest bars for our teams, our company, and our members. We believe in being bold, dreaming big, and taking risks, while also working together, embracing our diverse perspectives, and giving each other honest feedback. Our culture remains deeply entrepreneurial, encouraging every Chimer to see themselves as stewards of our mission to help everyday Americans unlock their financial progress. We know that to achieve our mission, we must earn and keep people's trust—so we hold ourselves to the highest standards of integrity in everything we do. These aren't just words on a wall—our values are embedded in every aspect of our business, serving as a north star that guides us as we work to help millions achieve their financial potential. Because if we don't—who will? *Chime is a financial technology company, not a bank. Banking services provided by The Bancorp Bank, N.A. or Stride Bank, N.A., Members FDIC. What we offer for our full-time, regular employees 🏢 Our in-office work policy is designed to keep you connected - with four days a week in the office and Fridays from home for those near one of our offices, plus team and company-wide events depending on location. Whether you’re coming in regularly or are part of our fully remote program, you’ll stay engaged with your work and teammates. 💻 Benefits that support your work and life, including backup child, elder, and pet care and subsidized commuter benefits for eligible employees. ✨ Comprehensive health, financial, and wellbeing benefits designed to support you at every stage of life. 🏝 Generous vacation policy and company-wide paid days off 🫂 1% of your time off to support local community organizations of your choice 👟 Annual wellness stipend to use towards eligible wellness related expenses 👶 Up to 22 weeks of paid parental leave for birthing parents and 12 weeks of paid parental leave for non-birthing parents 👪 Access to family planning reimbursement 💚 A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help millions unlock financial progress We know that great work can’t be done without a diverse team and inclusive environment. That’s why we specifically look for individuals of varying strengths, skills, backgrounds, and ideas to join our team. We believe this gives us a competitive advantage to better serve our members and helps us all grow as Chimers and individuals. Chime is proud to be an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, genetic information, veteran status, or any other legally

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Chime Verified

Senior Content Strategist

Full-time Remote Comp TBD

Frictionless product: Use member insights to mitigate member issues with a simple, transparent product Self-service: Provide self-service and automated capabilities to help members quickly resolve issues while creating a community for members to support each other Excellent support: When members do have to contact us, provide them with excellent service. As a Senior Content Strategist, you’ll lead efforts to build and improve content that helps our members and agents quickly get what they need. You’ll partner cross-functionally to shape content that supports our product and support strategies. You’ll work across a variety of content types, including member-facing help articles and internal agent SOPs, partnering with stakeholders to create clear, actionable content that supports our core audiences. You’ll proactively identify opportunities to improve the content experience, shape strategy, and drive measurable improvements in our core support metrics. This is a high-impact, high-visibility position that interacts with a broad group of internal and external stakeholders. A successful candidate is able to manage multiple projects and meet tight deadlines while maintaining close attention to detail. The base salary offered for this role and level of experience will begin at $116,000.00 and up to $160,000.00. Full-time employees are also eligible for a bonus, competitive equity package, and benefits. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience. In this role, you can expect to Editorial Governance & Quality Standards: Inspect Content efficacy using existing metrics across LOBs and establish frameworks to hold ourselves accountable, leaning into AI solutions where valuable Own the content strategy for a defined set of LOBs and partner with a team of writers to ensure execution against set standards. Own agent feedback on designated content and ensure our process enables the team to meet SLAs and deliver impact through improved articles. Inspect our editorial processes and identify ways to enable higher quality content at speed and at scale. Monitoring, Reporting & Accountability: Partner with our Insights and Data teams to review and build additional dashboards and tooling to establish more automated governance mechanisms. Ensure accurate reporting, insights, and actions that drive impact for the agents, our members, and Chime. Continuous Improvement & Reinforcement: Leverage established standards in such a way that the team is unified in their approach to publishing and evaluating efficacy, including agent feedback. Propose, build, and operationalize AI solutions for efficiency and consistency. To thrive in this role, you have Bachelor’s degree required 5+ years of experience in one or more of these areas: help and support content, product or content operations, or technical writing. Experience with Identity and Fraud procedures for FinTech is a bonus Strong analytical skills with experience creating and reporting on content quality metrics and performance data Strong verbal and written communication skills and a track record of success with internal and external stakeholders. Experience defining, tracking, and reporting on content metrics and providing data-driven analysis. Ability to balance strategic thinking with hands-on execution in a fast-paced environment Experience working with CRM tools (like Zendesk or Salesforce), content management systems, LLMs or generative AI tools, and Google Workspace. Previous experience working with vendors, BPO partners, or writing contractors is a plus. Willingness to travel domestically and internationally 2–3 times a year is a plus. #LI-BE1 #LI-Remote A little about us At Chime, we believe that everyone can achieve financial progress. We created Chime—a financial technology company, not a bank*—on the premise that core banking services should be helpful, easy, and free. Through our user-friendly tools and intuitive platforms, we empower our members to take control of their finances and work towards their goals. Whether it's starting a savings account, purchasing a first car or home, launching a business, or pursuing higher education, we're proud to have helped millions unlock their financial potential. We're a team of problem solvers, dreamers, and builders with one shared obsession: our members. From day one, Chimers have worked tirelessly to out-hustle and out-execute competitors to bring our mission to life. Their grit and determination inspire us to work harder every day to deliver the very best experience possible. We each bring an owner's mindset to our work, refusing to be outdone and holding ourselves accountable to meet and exceed the highest bars for our teams, our company, and our members. We believe in being bold, dreaming big, and taking risks, while also working together, embracing our diverse perspectives, and giving each other honest feedback. Our culture remains deeply entrepreneurial, encouraging every Chimer to see themselves as stewards of our mission to help everyday Americans unlock their financial progress. We know that to achieve our mission, we must earn and keep people's trust—so we hold ourselves to the highest standards of integrity in everything we do. These aren't just words on a wall—our values are embedded in every aspect of our business, serving as a north star that guides us as we work to help millions achieve their financial potential. Because if we don't—who will? *Chime is a financial technology company, not a bank. Banking services provided by The Bancorp Bank, N.A. or Stride Bank, N.A., Members FDIC. What we offer for our full-time, regular employees 🏢 Our in-office work policy is designed to keep you connected - with four days a week in the office and Fridays from home for those near one of our offices, plus team and company-wide events depending on location. Whether you’re coming in regularly or are part of our fully remote program, you’ll stay engaged with your work and teammates. 💻 Benefits that support your work and life, including backup child, elder, and pet care and subsidized commuter benefits for eligible employees. <li style="font-family: helvetica, a

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