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• Review, process and respond in a timely manner to moderate to complex inquiries, covering a large variety of life insurance products and annuities, from internal and external Customers, including individual policy holders, Department of Human Services, etc.
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the role: The VP of Business Development and Earned Revenue will build and prove Code for America’s earned-revenue strategy, from identifying promising business models to testing them with paying customers and growing what works. Code for America is a nonprofit with an approximately $40 million annual budget, funded primarily through philanthropy. This leader will identify which mission-aligned offerings, buyers, and business models can strengthen that funding base, test them with paying customers, and guide decisions about where to invest and grow. This is a hands-on executive role for someone who has built a new line of business from an uncertain starting point. Working with the CEO and across Product, Programs, Engineering, and Finance, the VP will translate ideas into focused commercial experiments, personally secure early paid engagements, and turn the strongest opportunities into repeatable offerings. Those offerings may include products, standardized services, implementation support, or a combination. As a member of the executive leadership team, the VP owns Code for America’s earned-revenue strategy, makes portfolio decisions within an agreed investment threshold, and brings larger investment decisions to the CEO and Board. The VP leads in a matrixed environment, partnering with Delivery and Enablement teams. The Strategic Partnerships team will continue to own ongoing government partnership development within Code for America's existing strategy. The VP will collaborate with that team when testing paid government offerings. Ownership of government buyer relationships, commercial testing, and customer commitments will be defined in a shared agreement with Strategic Partnerships leadership before outreach begins. Specific revenue and learning targets will be agreed with the CEO. Success in the first year will include: A prioritized earned-revenue strategy grounded in customer discovery, mission value, and business cases with explicit assumptions. A small number of paid tests that generate revenue and credible evidence about buyer demand, pricing, procurement, and delivery economics. Clear recommendations – made in close partnership with the CEO – about which models deserve further investment, which need refinement, and which should stop, with a practical growth and staffing plan for the strongest opportunities. This role will report to the CEO and is expected to travel no more than 25 % of the time. Code for America is based in California and can employ those who reside full-time within the United States. This is a remote position. In this position you will: Earned revenue strategy and opportunity selection Lead the development of Code for America’s earned-revenue strategy in partnership with executive leadership, identifying the offerings, buyers, and business models most likely to generate sustainable revenue and meaningful mission impact. Conduct customer and market discovery to understand buyer needs, budgets, willingness to pay, alternatives, and purchasing processes. Assess opportunities with Product, Programs, Engineering, and Finance, considering Code for America's capabilities, differentiation, delivery capacity, mission value, and financial potential. Develop business cases that make assumptions explicit, including pricing, acquisition and delivery costs, ongoing support needs, potential demand, and the time and investment needed to reach sustainability. Prioritize a manageable set of hypotheses and decide, in close partnership with the CEO, which opportunities to test, defer, or decline. Potential buyers may include government agencies, healthcare organizations, nonprofits, and private-sector companies. Paid experiments and business model validation Translate promising ideas into bounded commercial experiments with a defined offering, buyer, price hypothesis, resource commitment, timeline, and criteria for continuing, changing, or stopping. Personally identify and cultivate early customers, shape paid pilots or initial engagements, and negotiate commercial terms in partnership with relevant contracting and compliance staff. Develop and test pricing and payment models suited to the offering and buyer. Establish whether customers will pay enough to support a viable delivery model. Partner with Product, Engineering, and Programs to define pilot scope and learning goals, and confirm staffing –in coordination with department leads, Resource Management, and People Operations– technical feasibility, a
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About Keyfactor Our mission is to securely connect the world: humans, machines, and AI. Keyfactor is the leader in trust infrastructure for AI and machines, helping the world's largest enterprises and government agencies take control of the cryptographic identities that safeguard every digital interaction. Behind the platform is a global team of people who care…
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Code for America believes government can work for the people, by the people, in the new digital age, and that government at all levels can and should work well for all people. For more than a decade, we’ve worked to show that with the mindful use of technology, we can break down barriers, meet community needs, and find real solutions. Our employees build and transform government and community tools and services, making them so good they inspire change. We merge the best parts of technology, nonprofit, and government to help support the people who need it most. With a focus on transparency and fairness, and deep empathy for partners in government and community organizations and the people that our partners serve, we’re building a movement of motivated change agents driven by meaningful results and lasting impact. At Code for America, you contribute to exciting work while learning and developing in a supportive and flexible environment. Our compensation and benefits are holistic and thoughtfully curated to represent our employees and our mission. Help us drive real generational change that lasts. Code for America is looking for a talented Director, Product Marketing who will will drive product marketing work across our full portfolio — from early-stage tools still being validated to more mature products — and across both the institutions we partner with and the people those products ultimately serve. In this role you will lead the go-to-market strategy and bring it to life, working closely with Product, Outreach, Program, and Marketing & Communications. As this function takes shape, you’ll decide important focus areas such as which delivery areas need what kind of support and what assets, processes, and/or capabilities we need to prioritize, for the highest impact. . About the role: Director, Product Marketing This role will report to the Sr. Director of Product Management and is expected to travel no more than 10% of the time. Code for America is based in California and can employ those who reside full-time within the United States. This is a remote position. In this position you will: Set go-to-market strategy and positioning Define positioning and messaging for our products, developing distinct approaches for government and institutional partners, as well as clients Code for America directly serves Write and guide the development of plain, accessible messaging for people navigating complex systems, often with limited time, trust, or prior exposure to these services Prioritize target audiences, and shape strategy to address the barriers keeping them from adopting our products Build and own the go-to-market plan for each product — audience, channels, messaging, sequencing — adapting it to the product's stage, from early validation to scaled growth Coordinate product launches so product readiness, messaging, and distribution activity are aligned and on schedule Build proof points, such as case studies, usage data, and client/partner stories that support broader storytelling and visibility into our reach and impact Enable partners and channels Build toolkits, templates, and core messaging that Outreach and other frontline teams can adapt across channels and partner types Prioritize enablement investment toward the partners and channels with the greatest reach and impact Measurement and Learning Define what success looks like for each go-to-market effort and what we most need to learn at each stage Design and run experiments on messaging, channel, and segmentation, and turn adoption, engagement, and conversion data into changes in strategy Bring enough fluency in paid, search, and SEO channels to brief, direct, and evaluate specialist or contractor execution where those channels are part of the mix Cross-Functional Partnership Partner closely with Product, Outreach, Program, Marketing & Communications, Philanthropy, Client Success, and Data Science to turn strategy into results across the portfolio Build trust and shared context with teams and stakeholders across a still-maturing function Bring a product marketing perspective into discussions big and small, from early product strategy through execution Managing Contractors and Agency Partners Manage contractors or agencies supporting demand generation and other specialized execution Set clear expectations and review quality to ensure external work stays aligned with go-to-market strategy Other duties as assigned Engage in ad hoc projects and initiatives as required by organizational need About you: The position is a perfect fit for a senior product marketer who has built go-to-market capability from the ground up and is equally comfortable setting strategy at the portfolio level and personally executing the work. You build trust quickly across teams, know how to turn ambiguity into concrete progress, and move fluidly between government-facing and client-facing audiences. 8+ years in product marketing or a closely related function, including senior-level experience operating with significant autonom
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We want to help you flourish in real life. Not become a better version of yourself, just more yourself. Strong relationships. Better health. Meaning. Momentum. A life that feels worth living while you're living it. We're building the kind of AI that follows up. That knows the people in your life and nudges you to reach out when it matters. That sends you a poem, just because. The goal is conversations that lead somewhere real. Maybe it's a text you send to a long lost friend. A hobby you pick up again. A moment you show up for yourself. Everyone else is building AI that thinks. We're building AI that cares. Lifecycle & CRM Specialist About this role Millions of people have already met Replika: free users who haven't upgraded yet, subscribers who've lapsed, and people who signed up years ago and drifted away. Almost none of them hear from us in a way that's worth opening. That's the biggest untapped channel we have, and you'll own it. You'll build our lifecycle program from the ground up. Email first, then in-app messages, push and any other channel that gets the right message to the right person at the right moment. Onboarding, free-to-paid conversion, renewals, win-back, product launches. The goal is revenue and retention, not open rates. This is a hands-on role. You'll help set the lifecycle strategy and build it yourself: the segments, the flows, the copy, the tests and the reporting. Our users are in almost every country, so you'll work within consent and privacy rules for a global audience, and you'll know how to design a program that is both compliant and effective. What You’ll Be Doing Build the core lifecycle flows: onboarding, free-to-paid conversion, intro offers ending, renewals, cancellation saves and win-back. Convert free users. Work with product on in-app messages and offers that move people to paid at the right moment. Reactivate our base. Plan and run campaigns to lapsed users and our long-dormant email list, cleanly and within consent. Segment and personalize with product and subscription data, so each person gets the message that fits where they are. Test everything: timing, subject lines, offers, channels. Keep what wins and kill what doesn't. Own deliverability, list health and the reporting that ties every flow to revenue. What We’re Looking For Hands-on lifecycle or CRM experience at a consumer subscription app, with revenue results you can show. You've built flows yourself in a modern messaging platform like Braze, Customer.io, Iterable or Klaviyo. Strong with data. You build your own segments and read your own results without waiting for an analyst. You understand compliant communication for a global audience: consent, unsubscribes, GDPR, CAN-SPAM and their equivalents. You write good copy, or know exactly how to brief and edit it. You shape the strategy and do the implementation yourself. Excellent written English. Bonus Points In-app messaging and push experience on iOS and Android. Deliverability experience: domain reputation, warming, and bringing a large dormant list back safely. Experience with web and app subscription billing and the events it sends. You've worked on a product where trust and tone really matter. What You’ll Get Flexible job schedule and generous vacation policy. Direct impact on millions of worldwide users within months. Push the boundaries of applied AI in a consumer setting. Fully remote, able to work CET hours. To apply: https://weworkremotely.com/remote-jobs/replika-lifecycle-crm-specialist
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Joining Collibra’s Professional Services Team At Collibra Public Sector (CPS), the Manager, Federal Professional Services is responsible for leading all services roles and functions to ensure the long-term success, adoption, and satisfaction of government clients. The role drives a cohesive customer journey, aligns services delivery with other CPS delivery to mission outcomes, and ensures operational…
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Remote | United States | Project-Based Independent Contractor Compensation: $35–$40 USD/hour, based on relevant experience and project requirements Help Shape the Future of AI in Government What if your years of experience navigating government regulations, evaluating complex cases, or interpreting public-sector policies could help make artificial intelligence more accurate, reliable, and effective?
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Who is Tenable? Tenable® is the Exposure Management company. Over 40,000 organizations around the globe rely on Tenable to understand and reduce cyber risk. Our global employees support 65 percent of the Fortune 500, 50 percent of the Global 2000, and large government agencies. Come be part of our journey! What makes Tenable such a…
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Who is Tenable? Tenable® is the Exposure Management company. Over 40,000 organizations around the globe rely on Tenable to understand and reduce cyber risk. Our global employees support 65 percent of the Fortune 500, 50 percent of the Global 2000, and large government agencies. Come be part of our journey! What makes Tenable such a…
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Code for America believes government can work for the people, by the people, in the new digital age, and that government at all levels can and should work well for all people. For more than a decade, we’ve worked to show that with the mindful use of technology, we can break down barriers, meet community needs, and find real solutions. Our employees build and transform government and community tools and services, making them so good they inspire change. We merge the best parts of technology, nonprofit, and government to help support the people who need it most. With a focus on transparency and fairness, and deep empathy for partners in government and community organizations and the people that our partners serve, we’re building a movement of motivated change agents driven by meaningful results and lasting impact. At Code for America, you contribute to exciting work while learning and developing in a supportive and flexible environment. Our compensation and benefits are holistic and thoughtfully curated to represent our employees and our mission. Help us drive real generational change that lasts. Code for America is looking for a talented Associate Director of Government Partnerships who will secure and grow the government partnerships that allow Code for America to achieve its mission. They'll own a set of agency accounts and serve as the primary relationship lead for each, identifying opportunities, carrying them through to signed agreement, and handing off cleanly to delivery. They'll also help shape our offerings based on what they hear from partners, maintain the pitch materials and account records our teams rely on, improve how opportunities move through the pipeline, mentor colleagues, and surface market insights that drive greater impact over time. About the role: We're seeking a results-oriented Associate Director of Government Partnerships to expand the reach and long-term impact of Code for America's programs. This role will: Own a portfolio of state and local government accounts, building strong relationships and managing opportunities from first conversation through signed agreement Help shape what we offer agencies and how we pitch it, working with program, product, and engineering teams Own the pitch materials and partnership infrastructure behind this work, including decks, case studies, and accurate account records The ideal candidate has a proven track record of securing commitments and signed agreements from state and local agencies, and a working knowledge of how governments approve and execute philanthropically funded agreements. They've managed a partnership pipeline, pitched advisory and/or technology services, and navigated government decision-making to get agreements signed. A good fit is strategic, entrepreneurial, relationship-oriented, organized enough to keep account and pipeline data current, and committed to Code for America's mission of making government services work well for the people who need them most. This role will report to the Director of Strategic Partnerships and is expected to travel no more than 10% of the time. Code for America is based in California and can employ those who reside full-time within the United States. This is a remote position. In this position you will: Account management and deal execution Own a portfolio of state and local agency accounts, building trusted relationships across leadership and program staff Develop account plans that identify partner needs, priorities, and opportunities for new or expanded work Lead discovery, pitch, and scoping conversations, then write tailored proposals, SOWs, MOUs, and decks and drive follow-up Lead the cross-functional path to signature across Legal, Privacy, Security, and delivery teams, and partner with the Associate Director, Business Development when work runs through procurement Manage clean handoffs to delivery teams, including partner context, commitments made, and open risks, and stay engaged as the account lead after launch Offering and pitch development Work with program, product, and engineering teams to shape what we offer government partners, at what scope, and with what value proposition Identify and qualify target agencies, and bring account-level insights back to inform offerings and priorities Test new pitch approaches and share what works across the Strategic Partnerships team Pitch materials and partnership infrastructure Own and improve pitch materials, including decks, case studies, one-pagers, and reusable proposal language Partner with Marketing and Communications on case studies and supporting materials Keep account and pipeline records accurate, and provide regular updates to leadership Improve the processes and templates for moving opportunities from first conversation to signature Internal collaboration and ecosystem support Represent the voice of government partners in product decisions, and communicate product strategy and priorities back to partners Support the Development team on proposals and grant reporting tied to your accounts Build relationships with civic tech organizations, advocates, and intermediaries working with the same agencies Mentor colleagues on Strategic Partnerships best practices <span style="color: rgb(0, 0, 0);
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Reddit is a community of communities. It’s built on shared interests, passion, and trust, and is home to the most open and authentic conversations on the internet. Every day, Reddit users submit, vote, and comment on the topics they care most about. With 100,000+ active communities and approximately 130 million daily active unique visitors, Reddit…
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Code for America believes government can work for the people, by the people, in the new digital age, and that government at all levels can and should work well for all people. For more than a decade, we’ve worked to show that with the mindful use of technology, we can break down barriers, meet community needs, and find real solutions. Our employees build and transform government and community tools and services, making them so good they inspire change. We merge the best parts of technology, nonprofit, and government to help support the people who need it most. With a focus on transparency and fairness, and deep empathy for partners in government and community organizations and the people that our partners serve, we’re building a movement of motivated change agents driven by meaningful results and lasting impact. At Code for America, you contribute to exciting work while learning and developing in a supportive and flexible environment. Our compensation and benefits are holistic and thoughtfully curated to represent our employees and our mission. Help us drive real generational change that lasts. Code for America is looking for a talented Staff Data Engineer who will lead the technical execution of our data infrastructure behind high-impact government services. In this role you will make data reliable and usable at scale — improving how our teams collect, move, model, and analyze the data that tells us whether the services we build actually work for the people who need them most. The pace of change in the policy and government landscape is accelerating at the same time that technology possibilities are shifting rapidly. Together, these shifts create new windows of opportunity to develop technical solutions that make critical public services more effective for the people who need them. Staff data engineers keep delivery moving through those moments, supporting staff and holding high delivery standards so that data are trustworthy, and reachable by the people who need it. About the role: Code for America’s Staff Data Engineers build and operate the infrastructure that moves data through the products we ship, between our systems and our partners’ systems, and into the analysis that drives meaningful improvements in outcomes across the tax, criminal justice, and safety net delivery areas. Staff Data Engineers lead the technical execution of data infrastructure projects and solutions while guiding their teams’ technical direction, setting a high standard for technical judgment, and enabling other data scientists and engineers through collaboration and mentorship. This role will report to a Data Science Manager and is expected to travel no more than 10 % of the time. Code for America is based in California and can employ those who reside full-time within the United States. This is a remote position. In this position you will: Data Infrastructure & Pipeline Engineering Lead cross-functional technical planning with Data Scientists, Software Engineers, and Product Managers to translate data architecture requirements into scalable technical solutions for your team's projects Create new data pipelines, data transfers, and compliance-oriented infrastructure to facilitate seamless data utilization within cloud environments Contribute to best practices for dataset management and optimization, ensuring data consistency and performance Implement data transformation, integration, and validation processes to support analytics and reporting needs Partner with our DevOps team to apply deployment standards, monitoring frameworks, and operational best practices for data infrastructure Lead technical investigations into data issues within the systems you own, resolving them with thorough communication and recommending process changes where necessary. Optimize and fine-tune data pipelines for improved speed, reliability, and efficiency Lead generation and optimization of data architecture recommendations and demonstrate the ability to implement them Champion privacy, security, and data governance practices throughout the entire data lifecycle Support Engineering's culture of writing by producing quality documentation and learning materials. Technical Leadership & Enablement Contribute to the development of data engineering best practices and standards, and reinforce them across the team. Collaborate with Product Managers and other cross-functional peers; adapt your approach as priorities, technology, and team needs shift; and actively help others do the same when facing major changes in direction or tooling. Mentor engineers and data scientists on data engineering best practices, pipeline design, and sound architectural thinking, and create conditions for them to grow into unfamiliar problem spaces through pairing, documentation, or direct coaching. Other duties as assigned Engage in ad hoc projects and initiatives as required by the organization's evolving needs. About you: 7+ years of experience in data engineering or related technical fields Expert-level SQL and experience with python, R Experience with Postgres and cloud-based data warehousing (e.g. BigQuery, Snowflake) Expert at data orchestration tools (e.g. Dagster) for building and managing data pipelines Expert at using dbt for data transformation and modeling within data warehouses
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Code for America believes government can work for the people, by the people, in the new digital age, and that government at all levels can and should work well for all people. For more than a decade, we’ve worked to show that with the mindful use of technology, we can break down barriers, meet community needs, and find real solutions. Our employees build and transform government and community tools and services, making them so good they inspire change. We merge the best parts of technology, nonprofit, and government to help support the people who need it most. With a focus on transparency and fairness, and deep empathy for partners in government and community organizations and the people that our partners serve, we’re building a movement of motivated change agents driven by meaningful results and lasting impact. At Code for America, you contribute to exciting work while learning and developing in a supportive and flexible environment. Our compensation and benefits are holistic and thoughtfully curated to represent our employees and our mission. Help us drive real generational change that lasts. Code for America is looking for a talented Principal Software Engineer who will help define the technical standards and practices that our engineering discipline builds on — driving reliable, high-quality software delivery across multiple teams and projects that make public services more accessible and effective for the people who need them most. The pace of change in the policy and government landscape is accelerating at the same time that technology possibilities are shifting rapidly. Together, these shifts create new windows of opportunity to develop technical solutions that make critical public services more effective for the people who need them. Principal Software Engineers frame and solve the undefined technical problems that sit across or ahead of any single team's roadmap, so that the engineering discipline as a whole stays ready for those moments. About the role: All Code for America software engineers are involved in every stage of our products' lifecycle, from prototyping and design to developing features in response to user feedback, to operating technical systems at scale. Principal Software Engineers pair deep technical expertise with cross-team influence — setting technical direction and best practices across Engineering, resolving our most ambiguous and highest-leverage technical problems, and raising the bar for how the discipline builds software. This role will report to the Senior Director of Product Engineering and is expected to travel no more than 10% of the time. Code for America is based in California and can employ those who reside full-time within the United States. This is a remote position. In this position you will: Technical Delivery Craft new features that help users more easily navigate government services and receive a dignified experience, taking on the hardest and highest-leverage problems across your domain and modeling the standard other engineers build toward. Drive solutions to technical problems that are ambiguous or undefined, weighing tradeoffs across competing priorities at a discipline-wide scale. Own architecture and data-modeling decisions for systems that span multiple services or teams, weighing tradeoffs across competing priorities: speed vs. maintainability, the familiar tool vs. the right one, ideal vs. feasible. Work iteratively to prove out approaches, then engineer what works into durable, reusable capabilities (shared services, libraries, and AI-enabled components) that other teams build on. Support Engineering's culture of writing by producing documentation, technical decision records, and learning materials that engineers across multiple teams rely on. Technical Leadership & Mentorship Set and document technical direction for your domain, anticipating cross-team challenges before they become blockers and explaining the reasoning behind hard calls. Mentor Staff and Senior Software Engineers on technical judgment and engineering practice, and create conditions for them to grow into unfamiliar problem spaces. Partner with Engineering Managers, Directors, and cross-functional peers to translate technology, policy, and organizational trends into technical strategy. Set shared engineering standards and reference architectures for your domain, and drive their adoption through review, reference implementations, and example Share what works across projects back into engineering-wide practices, closing gaps between teams' approaches. Organizational Technical Strategy Partner with Engineering Managers, Directors, and cross-functional peers to translate technology, policy, and organizational trends into technical strategy. Explore emerging technologies and engineering approaches, from new frameworks and infrastructure to AI-enabled product capabilities, and recommend what to scale, adjust, or stop based on your evaluation Represent Engineering's technical perspective in cross-discipline planning and decision-making. Other duties as assigned About you: 10+ years of software engineering experience, with deep expertise in system architecture, data modeling, web technologies, and API design. Demonstrated track record of defining technical standards or patterns that were adopted across multiple teams. Experience framing and solving ambiguous, previously undefined technical problems, and building solutions others can adopt. Expertise across multiple languages, frameworks, and tech stacks, with the demonstrated ability to ramp quickly into unfamiliar ones. Demonstrated ability to use AI coding tools judiciously, validating a
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Our employees build and transform government and community tools and services, making them so good they inspire change. We merge the best parts of technology, nonprofit, and government to help support the people who need it most. With a focus on transparency and fairness, and deep empathy for partners in government and community organizations and the people that our partners serve, we’re building a movement of motivated change agents driven by meaningful results and lasting impact. At Code for America, you contribute to exciting work while learning and developing in a supportive and flexible environment. Our compensation and benefits are holistic and thoughtfully curated to represent our employees and our mission. Help us drive real generational change that lasts. Code for America is looking for a talented Engineering Manager who will lead a team of engineers building and operating the systems that make critical public services more effective, delivering meaningful impact for the people we serve. In this role you will supervise, coach, and develop the engineers on your team while contributing directly to the work yourself. The pace of change in the policy and government landscape is accelerating at the same time that technology possibilities are shifting rapidly. Together, these shifts create new windows of opportunity to develop technical solutions that make critical public services more effective for the people who need them. Engineering Managers keep delivery moving through those moments, supporting staff and holding high delivery standards so that what we ship stays reliable and effective. About the role: Code for America software engineers are involved in every stage of our products' lifecycle, from prototyping and design to developing features in response to user feedback, to operating technical systems at scale. The Engineering Manager leads a team of engineers doing that work, owning the quality of what they ship, the growth of the engineers on the team, and the durability of the systems they build and operate. Engineering spans multiple delivery areas, including Criminal Justice, Tax Benefits, and the Social Safety Net, and extends into new areas when the moment calls for it. This is a player-coach role. You contribute hands-on to one engagement while overseeing your engineers' technical work across the others, staying close to the craft through design and code review rather than by being the primary author of the code. The Manager, Engineering is accountable for the team's technical outcomes, for its performance and growth, and for holding the bar on quality. This role will report to the Director or Senior Director of Product Engineering and is expected to travel no more than 10% of the time. Code for America is based in California and can employ those who reside full-time within the United States. This is a remote position. In this position you will: Team Management & Growth Lead, coach, and develop the engineers on your team through regular check-ins and clear, candid feedback; create growth opportunities and stretch assignments that build new technical and professional skills. Provide oversight of technical delivery across 2–3 projects your team contributes to, monitoring progress, identifying and mitigating risks, and driving to successful, durable outcomes. Mentor staff on best practices and sound technical judgment, and lead by example, establishing patterns others on the team follow. Actively create opportunities for engineers to own meaningful work, with clear expectations and the accountability that lets them grow into it. Proactively address conflict directly and promptly; mediate disagreements between team members. Recruit and retain engineering talent with the skill, mission commitment, and appetite for innovation to thrive at Code for America. Delivery & Execution Establish direction for technical work within a team, anticipating challenges, documenting decisions, and helping the team understand the why behind approaches, not just the what . Partner with product, design, research, and program leads to align on priorities and resolve cross-team dependencies before they block the team. Craft new features, write automated tests, and build monitoring that holds a high bar for quality. Work iteratively to ship minimal features, learn, and harden them to scale once proven Own architecture and data-modeling decisions for significant parts of a production system, weighing tradeoffs across competing priorities — speed vs. maintainability, the familiar tool vs. the right one, ideal vs. feasible. Contribute to design, implementation, and code review, and make technical trade-offs alongside your team, using AI-assisted development. Guide how your team adopts new and better ways of working — modern delivery practices, new stacks, and AI-assisted development — creating room to experiment and managing the transition. Support Engineering's culture of writing by producing quality documentation and learning materials for internal and external audiences Other duties as assigned About you: At least 7 years of experience as a software engineer, engineering manager, or equivalent, with experience managing engineering teams. Experience across multiple languages, frameworks, or tech stacks with a demonstrated ability to ramp quickly into unfamiliar ones. Excellent communication and collaboration skills–including stellar writing skills–and a demonstrated ability to manage cross-functional relationships and facilitate decision-making conversations. Demonstrated success leading multidisciplinary technical teams to build and operate technical solutions with testing, observability, and operational rigor that keep them reliable Experience developing and empowering collaborative, high-performing teams, and to manage through ambiguity in a fast-changing environment. Familiarity with how to apply AI and emerging technologies effectively, including how to anticipate and mitigate their risks, and experience with AI-assisted development. Experience with cloud infrastructure and Infrastructure-as-code tooling. Experience with Agile Software Development models like Scrum, XP, TDD, or BDDDemonstrated ability to use AI coding tools judiciously, validating and refining generated code for quality, and modeling that discipline for the engineers you lead; more broadly, a curiosity about emerging AI tools, a commitment to using them responsibly and effectively, and the judgment to see where they add value and where they add risk. Curiosity about emerging AI tools and a commitment to using them responsibly and effectively. A deep commitment to Code for America's mission of making government services work well for the people who need them most. It’s a bonus if you have: Personal or professional experience with the social safety net or other mission-re
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Code for America believes government can work for the people, by the people, in the new digital age, and that government at all levels can and should work well for all people. For more than a decade, we’ve worked to show that with the mindful use of technology, we can break down barriers, meet community needs, and find real solutions. Our employees build and transform government and community tools and services, making them so good they inspire change. We merge the best parts of technology, nonprofit, and government to help support the people who need it most. With a focus on transparency and fairness, and deep empathy for partners in government and community organizations and the people that our partners serve, we’re building a movement of motivated change agents driven by meaningful results and lasting impact. At Code for America, you contribute to exciting work while learning and developing in a supportive and flexible environment. Our compensation and benefits are holistic and thoughtfully curated to represent our employees and our mission. Help us drive real generational change that lasts. Code for America is looking for a talented Staff Software Engineer who will help shape the technical direction of an engineering team that is contributing to high-impact government services. In this role you will drive reliable, high-quality software delivery — improving how the team builds, tests, and ships the systems that make public services more accessible and effective for the people who need them most. The pace of change in the policy and government landscape is accelerating at the same time that technology possibilities are shifting rapidly. Together, these shifts create new windows of opportunity to develop technical solutions that make critical public services more effective for the people who need them. Staff software engineers keep delivery moving through those moments, supporting staff and holding high delivery standards so that what we ship stays reliable and effective. About the role: All Code for America software engineers are involved in every stage of our products' lifecycle, from prototyping and design to developing features in response to user feedback, to operating technical systems at scale. Staff Software Engineers pair hands-on engineering with leadership — guiding their team’s technical direction, demonstrating sound judgment, and enabling their fellow engineers through collaboration and mentorship. Staff Software Engineers strengthen their team's delivery practices and help other engineers on their team grow, setting a standard for technical judgment and collaboration within their project. This role will report to the Engineering Manager and is expected to travel no more than 10% of the time. Code for America is based in California and can employ those who reside full-time within the United States. This is a remote position. In this position you will: Technical Delivery Craft new features that help users more easily navigate government services and receive a dignified experience. Write automated tests and develop monitoring strategies to ensure a high level of service quality. Work iteratively to ship minimal features, learn, and harden them to scale once proven Contribute to design, implementation, and code review, and make technical trade-offs alongside your team, responsibly using AI-assisted development. Own architecture and data-modeling decisions for significant parts of a production system, weighing tradeoffs across competing priorities — speed vs. maintainability, the familiar tool vs. the right one, ideal vs. feasible. Support Engineering's culture of writing by producing quality documentation and learning materials for internal and external audiences. Technical Leadership & Enablement Establish direction for technical work within your team or project, anticipating challenges, documenting decisions, and helping the team understand the why behind approaches, not just the what . Collaborate with Product Managers and other cross-functional peers and adapt your approach as priorities, technology, and team needs shift — and actively help others do the same when facing major changes in direction or tooling. Biasing to action when the team is stuck, committing to a path forward and revising as new information emerges. Mentor engineers on sound technical judgment and engineering practice, and create conditions for them to grow into unfamiliar problem spaces through pairing, documentation, structured learning, or direct coaching. Act as connective tissue within your team—guide team norms, surface dependencies early, align on shared patterns, and bring in practices that have worked well elsewhere to strengthen how your team delivers Other duties as assigned About you: 7+ years of software engineering experience, with strong expertise in system architecture, data modeling, web technologies, and API design. Experience working across multiple languages, frameworks, and tech stacks — or a demonstrated ability to ramp quickly into unfamiliar ones. Demonstrated ability to use AI coding tools judiciously, validating and refining generated code for quality, and modeling that discipline for teammates is needed for this specific role; organizationally, a curiosity about emerging AI tools and a commitment to using them responsibly and effectively Experience with Agile Software Development models like Scrum, XP, TDD, or BDD Demonstrated technical leadership in a team environment: setting direction and guiding sound decision-making in constrained or ambiguous contexts</spa
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the role: Code for America's Program Directors lead portfolios of work that sit at the intersection of technology, policy, and government service delivery. At the core of this role is the belief that government services can and should work better for the people who depend on them most — and that achieving that requires sustained, expert leadership over complex, multi-stakeholder programs. As a Program Director at Code for America, you will own a portfolio of approximately four to six projects and the teams that deliver them. Your portfolio may include work across areas such as Safety Net benefits access (including multi-benefit enrollment and Medicaid and SNAP delivery), Tax programs, or Criminal Justice initiatives, depending on organizational need and your area of expertise. You will be externally facing, building and sustaining relationships with federal agencies, state-level leadership, county partners, and/or community-based organizations, while supporting your direct reports in doing the same. You will also work closely with other delivery colleagues to ensure our projects achieve their intended impact and that your portfolio is aligned with Code for America's strategy. This role will report to the Senior Director of Safety Net and is expected to travel no more than 15%-25% of the time. Code for America is based in California and can employ those who reside full-time within the United States. This is a remote position. In this position you will: Portfolio Oversight Own partnership escalation and/or strategic direction across a portfolio of approximately four to six projects, ensuring each project meets its commitments to government partners, funders, and clients, and outputs are high-quality and delivered on time and within budget. Collaborate with the Partnerships team to ensure efficient scoping and smooth handoffs, including clear kickoff processes and well-defined responsibilities during project kickoffs and transitions. Ensure programs staff apply consistent delivery management practices, focused on setting clear project timelines and goals, clarifying roles, and running appropriate meeting cadences, leveraging Code for America's standard best practices, tools, and processes. Ensure ongoing project-level direction & strategy aligns with organizational strategy, ensuring your portfolio advances mission priorities and contributes to measurable client outcomes. Work with programs team members, programs leadership, and discipline leads to ensure each project has a clear, realistic plan for success aligned with organizational goals, partner expectations, client outcomes, and/or philanthropic commitments, and that programs staff understand how to drive aligned progress. Anticipate risks, staffing needs, and resource constraints across your portfolio; serve as the primary escalation point for APDs and programs staff , escalating to programs leadership when the decision has implications beyond your purview. Support APDs in driving clear, frequent communication internally and with external stakeholders to maintain alignment on program progress, scope changes, risks, and emerging opportunities. Partner with programs and resource management leadership to ensure project teams are staffed appropriately from a programs perspective; contribute to headcount recommendations and support recruitment and onboarding of new team members. Ensure APDs serving as Project Sponsors surface staffing needs across delivery disciplines early and escalate when tradeoffs or reprioritization are required. Proactively flag when teams need resource adjustments to ensure strong delivery across multiple teams. People Management Directly manage Associate Program Directors (APDs) and, where applicable, other Program ICs within your portfolio; provide coaching, feedback, and development support that builds their effectiveness as program leaders. Coach and develop people managers on the team, supporting them in managing their own direct reports effectively. Lead goal setting, performance reviews, and regular check-ins to support team performance, professional growth, and team culture. Model Code for America's values and ways of working across your team, setting expectations for how program staff use best practices and tools, engage with partners, clients, and each other, to ensure strong and efficient program delivery across your portfolio Strategy & Operations Surface insights from projects and partners to inform organizational priorities, strategy, and emerging opportunities, as well as to identify possibilities for policy and system
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the role: In this role, you’ll work with a team of designers, researchers, engineers, product managers, and policy experts across our program portfolios. You will spend time with key government agencies to build rapport with their technical team, understand their technical needs, and develop a shared understanding of how Code for America can help them achieve their goals. This will involve identifying and designing technical solutions to improve access to their programs. Solutions Engineers at Code for America are an integral component of all of our program areas. There are currently three focused program areas at Code for America: Criminal Justice, which focuses on Automatic Record Clearance , Tax Benefits, which focuses on free trustworthy tax services and simplified tax filing , And the Social Safety Net . Focus areas in this portfolio include food benefits , integrated benefits applications , and training & capacity building . This role will report to the Solutions Engineering Manager and is expected to travel no more than 10% of the time. Code for America is based in California and can employ those who reside full-time within the United States. This is a remote position. In this position you will: Partnerships and Collaboration Build and maintain relationships and develop technical champions within government and partner organizations. Assist in project planning and drafting statements of work and technical requirements Work closely with cross-functional government partners to clarify problems and understand system constraints, and offer feasible and high-value technical solutions that consider the needs of all stakeholders. Assist in documenting and communicating technical best practices and in the framing of government RFPs. Collaborate with government partners and provide written resources to communicate complex technical concepts. Strategic Leadership Provide technical perspectives and expertise in service of improved government services for government agencies, organizational stakeholders, and other key audiences. Estimate project scope and rough project plans for government initiatives. Contribute technical analysis to assessments of prospective new state engagements, including landscape research and partner capacity findings, in support of team and leadership decision-making. Solutions Development Implement proof-of-concept applications, software installations, and custom development projects. Lead light technical implementations and low / no-code software solutions. Develop and implement training plans and documents to empower government agencies to improve and modernize the delivery of government services. Other duties as assigned About you: This role may be perfect for you if you have the technical skills to tackle engineering problems, the social skills to face human-factors problems, and the judgment to differentiate between the two. The ability to communicate complex technical concepts in straightforward language to non-technical audiences will be critical to your success. 7+ years of experience as a Software Engineer, Solutions Engineer, or Solutions Architect with experience leading projects and interacting with customers. Recent back-end development, database, data-science and/or devops experience. 4+ years of experience coding backend systems and data infrastructure in an industry-standard language (Python, Java, C#, Ruby, etc) Recent experience integrating emerging technologies (e.g., generative AI models) into existing workflows or new solutions. Strong self-management skills and a proven ability to manage multiple engagements simultaneously Fundamentally curious and empathetic; able to thoughtfully balance partner, user, and team needs and identify solutions that move the work forward towards greater impact. Tenacity and adaptability; able to navigate relationships, ambiguity, and technical challenges and unblock yourself and your team. Ability to engage in research to learn about current systems and architecture, and then incorporate this knowledge to design new solutions and new architectures. Curiosity about emerging AI tools and a commitment to using them responsibly and effectively. A deep commitment to Code for America's mission of making government services work well for the people who need them most It’s a bonus if you have: Experience working with or in government. Personal experience with or professional experience working within the justice system, social safety net or other mission-relevant government services. Experience working with machine learning or natural language processing technologies. Experience with government procurement processes. Active contribution to open source projects. What you’ll get - Salary: Code for America’s salary bands are transparent as a part of our commitment to transparency and fairness. As part of our hiring practices, we aim to target the midpoint of the 2nd quartile of the range for all new hires. Offer targets vary based on market / geographic location. The offer targets for this role range from<s
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the role: The Emerging Technology & AI Governance & Enablement Lead is responsible for helping Code for America adopt emerging AI technologies responsibly. A core part of this role is authoring and stewarding the organization's AI Acceptable Use Policy and giving teams the confidence to experiment with emerging technologies while maintaining high standards of responsibility. This person sits at the intersection of IT, Security, Strategic Operations, and People Operations — translating complex, fast-moving AI capabilities into practical tools, policies, and programs that staff across all disciplines can understand and use. This role works in close partnership with our Security Engineering IT, and People Operations functions — including on policy matters that govern employee conduct and the organization’s obligations to its workforce. The Emerging Technology & AI Governance & Enablement Lead is a builder and a connector: part policy author, part trainer, and part internal consultant, and will be a foundational hire as the organization builds out its broader technology infrastructure. This role will report to the VP of Engineering and is expected to travel no more than 5% of the time. Code for America is based in California and can employ those who reside full-time within the United States. This is a remote position. In this position you will: AI Governance & Policy Own the full lifecycle of Code for America's AI Acceptable Use Policy: drafting foundational policy from the ground up, socializing it across the organization, driving adoption, and revising it on an ongoing basis as tools, risks, and best practices evolve Advise on the employee-facing implications of AI tool deployment, including acceptable use boundaries, monitoring practices, and policy provisions that intersect with employment law and workforce relations — working in close coordination with People Operations and Legal. Write governance frameworks and policy documents in accessible, plain-language formats — ensuring that staff at all levels and across all disciplines can understand and act on guidance, not just compliance and IT teams Serve as an internal consultant to teams in the early stages of exploring, piloting, or refining AI-assisted workflows — guiding experimentation with a "yes, and here's how to do it safely" orientation Document and share learnings from team-level pilots to build organizational knowledge and surface replicable patterns Act as a liaison between IT/security and non-technical program and operations teams, translating between contexts and representing staff needs when governance or tooling decisions are being made Partner with People Operations and Legal on the development and ongoing review of AI-related employment policies, including policies that govern employee conduct, monitoring, and use of AI tools in the workplace — ensuring governance frameworks are informed by and aligned to employee relations considerations. Lead change management for AI-related transitions — helping staff understand not just what is changing, but why, and what it means for their work Security Oversight and Cross-Functional Collaboration Partner closely with Security Engineering to ensure AI governance and enablement work is integrated with the organization's broader security posture Collaborate with compliance stakeholders and legal/People Operations as needed to assess AI tool risk, data privacy implications, and organizational policy alignment— including implications for employee relations and workforce obligations. Monitor the evolving AI governance and security landscape and proactively recommend policy and control updates as new tools, risks, or regulations emerge Maintain the vendor inventory, conduct lightweight third-party security reviews on new tools, and escalate higher-risk reviews to the Security Engineering team Coordinate security awareness programming, including staff training and onboarding modules AI Enablement Programs & Training Design, launch, and continuously improve a suite of AI enablement resources: training sessions, onboarding guides, office hours, self-serve resource hubs, and practical playbooks Facilitate workshops and learning sessions for staff across all levels and disciplines, explaining technical concepts in accessible, jargon-free ways Build and steward an internal AI Champions network — recruiting, supporting, and coordinating peer advocates across departments to drive adoption and share learnings Develop onboarding materials for new staff and role-specific enablement resources for teams with specialized AI use cases Other duties as assigned About you: This position is well suited for someone who understands how to empower innovation without compromising safetyThe ideal candidate brings both enough technical fluency to credibly navigate AI tool risk and enough people-centered instinct to build trust with staff who may be getting started with new technologies. 5–8+ years of experience in a role spanning IT, compliance, security, learning & development, or organizational change — ideally with exposure to more than one of these areas Demonstrated experience drafting, publishing, and managing the lifecycle of acceptable use, technology, or information security policies — including socializing policy with non-technical audiences and driving organization-wide adoption Demonstrated experience with AI tools (e.g., large language models, AI-assisted productivity tools) and a strong understanding of emerging best practices in AI governance, data privacy, and acceptable use Familiarity with the intersection of technology policy and employment practices, including acceptable use, and workforce implicati
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