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Code for America believes government can work for the people, by the people, in the new digital age, and that government at all levels can and should work well for all people. For more than a decade, we’ve worked to show that with the mindful use of technology, we can break down barriers, meet community needs, and find real solutions. Our employees build and transform government and community tools and services, making them so good they inspire change. We merge the best parts of technology, nonprofit, and government to help support the people who need it most. With a focus on transparency and fairness, and deep empathy for partners in government and community organizations and the people that our partners serve, we’re building a movement of motivated change agents driven by meaningful results and lasting impact. At Code for America, you contribute to exciting work while learning and developing in a supportive and flexible environment. Our compensation and benefits are holistic and thoughtfully curated to represent our employees and our mission. Help us drive real generational change that lasts. Code for America is looking for a talented Principal Software Engineer who will help define the technical standards and practices that our engineering discipline builds on — driving reliable, high-quality software delivery across multiple teams and projects that make public services more accessible and effective for the people who need them most. The pace of change in the policy and government landscape is accelerating at the same time that technology possibilities are shifting rapidly. Together, these shifts create new windows of opportunity to develop technical solutions that make critical public services more effective for the people who need them. Principal Software Engineers frame and solve the undefined technical problems that sit across or ahead of any single team's roadmap, so that the engineering discipline as a whole stays ready for those moments. About the role: All Code for America software engineers are involved in every stage of our products' lifecycle, from prototyping and design to developing features in response to user feedback, to operating technical systems at scale. Principal Software Engineers pair deep technical expertise with cross-team influence — setting technical direction and best practices across Engineering, resolving our most ambiguous and highest-leverage technical problems, and raising the bar for how the discipline builds software. This role will report to the Senior Director of Product Engineering and is expected to travel no more than 10% of the time. Code for America is based in California and can employ those who reside full-time within the United States. This is a remote position. In this position you will: Technical Delivery Craft new features that help users more easily navigate government services and receive a dignified experience, taking on the hardest and highest-leverage problems across your domain and modeling the standard other engineers build toward. Drive solutions to technical problems that are ambiguous or undefined, weighing tradeoffs across competing priorities at a discipline-wide scale. Own architecture and data-modeling decisions for systems that span multiple services or teams, weighing tradeoffs across competing priorities: speed vs. maintainability, the familiar tool vs. the right one, ideal vs. feasible. Work iteratively to prove out approaches, then engineer what works into durable, reusable capabilities (shared services, libraries, and AI-enabled components) that other teams build on. Support Engineering's culture of writing by producing documentation, technical decision records, and learning materials that engineers across multiple teams rely on. Technical Leadership & Mentorship Set and document technical direction for your domain, anticipating cross-team challenges before they become blockers and explaining the reasoning behind hard calls. Mentor Staff and Senior Software Engineers on technical judgment and engineering practice, and create conditions for them to grow into unfamiliar problem spaces. Partner with Engineering Managers, Directors, and cross-functional peers to translate technology, policy, and organizational trends into technical strategy. Set shared engineering standards and reference architectures for your domain, and drive their adoption through review, reference implementations, and example Share what works across projects back into engineering-wide practices, closing gaps between teams' approaches. Organizational Technical Strategy Partner with Engineering Managers, Directors, and cross-functional peers to translate technology, policy, and organizational trends into technical strategy. Explore emerging technologies and engineering approaches, from new frameworks and infrastructure to AI-enabled product capabilities, and recommend what to scale, adjust, or stop based on your evaluation Represent Engineering's technical perspective in cross-discipline planning and decision-making. Other duties as assigned About you: 10+ years of software engineering experience, with deep expertise in system architecture, data modeling, web technologies, and API design. Demonstrated track record of defining technical standards or patterns that were adopted across multiple teams. Experience framing and solving ambiguous, previously undefined technical problems, and building solutions others can adopt. Expertise across multiple languages, frameworks, and tech stacks, with the demonstrated ability to ramp quickly into unfamiliar ones. Demonstrated ability to use AI coding tools judiciously, validating a

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Our employees build and transform government and community tools and services, making them so good they inspire change. We merge the best parts of technology, nonprofit, and government to help support the people who need it most. With a focus on transparency and fairness, and deep empathy for partners in government and community organizations and the people that our partners serve, we’re building a movement of motivated change agents driven by meaningful results and lasting impact. At Code for America, you contribute to exciting work while learning and developing in a supportive and flexible environment. Our compensation and benefits are holistic and thoughtfully curated to represent our employees and our mission. Help us drive real generational change that lasts. Code for America is looking for a talented Engineering Manager who will lead a team of engineers building and operating the systems that make critical public services more effective, delivering meaningful impact for the people we serve. In this role you will supervise, coach, and develop the engineers on your team while contributing directly to the work yourself. The pace of change in the policy and government landscape is accelerating at the same time that technology possibilities are shifting rapidly. Together, these shifts create new windows of opportunity to develop technical solutions that make critical public services more effective for the people who need them. Engineering Managers keep delivery moving through those moments, supporting staff and holding high delivery standards so that what we ship stays reliable and effective. About the role: Code for America software engineers are involved in every stage of our products' lifecycle, from prototyping and design to developing features in response to user feedback, to operating technical systems at scale. The Engineering Manager leads a team of engineers doing that work, owning the quality of what they ship, the growth of the engineers on the team, and the durability of the systems they build and operate. Engineering spans multiple delivery areas, including Criminal Justice, Tax Benefits, and the Social Safety Net, and extends into new areas when the moment calls for it. This is a player-coach role. You contribute hands-on to one engagement while overseeing your engineers' technical work across the others, staying close to the craft through design and code review rather than by being the primary author of the code. The Manager, Engineering is accountable for the team's technical outcomes, for its performance and growth, and for holding the bar on quality. This role will report to the Director or Senior Director of Product Engineering and is expected to travel no more than 10% of the time. Code for America is based in California and can employ those who reside full-time within the United States. This is a remote position. In this position you will: Team Management & Growth Lead, coach, and develop the engineers on your team through regular check-ins and clear, candid feedback; create growth opportunities and stretch assignments that build new technical and professional skills. Provide oversight of technical delivery across 2–3 projects your team contributes to, monitoring progress, identifying and mitigating risks, and driving to successful, durable outcomes. Mentor staff on best practices and sound technical judgment, and lead by example, establishing patterns others on the team follow. Actively create opportunities for engineers to own meaningful work, with clear expectations and the accountability that lets them grow into it. Proactively address conflict directly and promptly; mediate disagreements between team members. Recruit and retain engineering talent with the skill, mission commitment, and appetite for innovation to thrive at Code for America. Delivery & Execution Establish direction for technical work within a team, anticipating challenges, documenting decisions, and helping the team understand the why behind approaches, not just the what . Partner with product, design, research, and program leads to align on priorities and resolve cross-team dependencies before they block the team. Craft new features, write automated tests, and build monitoring that holds a high bar for quality. Work iteratively to ship minimal features, learn, and harden them to scale once proven Own architecture and data-modeling decisions for significant parts of a production system, weighing tradeoffs across competing priorities — speed vs. maintainability, the familiar tool vs. the right one, ideal vs. feasible. Contribute to design, implementation, and code review, and make technical trade-offs alongside your team, using AI-assisted development. Guide how your team adopts new and better ways of working — modern delivery practices, new stacks, and AI-assisted development — creating room to experiment and managing the transition. Support Engineering's culture of writing by producing quality documentation and learning materials for internal and external audiences Other duties as assigned About you: At least 7 years of experience as a software engineer, engineering manager, or equivalent, with experience managing engineering teams. Experience across multiple languages, frameworks, or tech stacks with a demonstrated ability to ramp quickly into unfamiliar ones. Excellent communication and collaboration skills–including stellar writing skills–and a demonstrated ability to manage cross-functional relationships and facilitate decision-making conversations. Demonstrated success leading multidisciplinary technical teams to build and operate technical solutions with testing, observability, and operational rigor that keep them reliable Experience developing and empowering collaborative, high-performing teams, and to manage through ambiguity in a fast-changing environment. Familiarity with how to apply AI and emerging technologies effectively, including how to anticipate and mitigate their risks, and experience with AI-assisted development. Experience with cloud infrastructure and Infrastructure-as-code tooling. Experience with Agile Software Development models like Scrum, XP, TDD, or BDDDemonstrated ability to use AI coding tools judiciously, validating and refining generated code for quality, and modeling that discipline for the engineers you lead; more broadly, a curiosity about emerging AI tools, a commitment to using them responsibly and effectively, and the judgment to see where they add value and where they add risk. Curiosity about emerging AI tools and a commitment to using them responsibly and effectively. A deep commitment to Code for America's mission of making government services work well for the people who need them most. It’s a bonus if you have: Personal or professional experience with the social safety net or other mission-re

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Code for America believes government can work for the people, by the people, in the new digital age, and that government at all levels can and should work well for all people. For more than a decade, we’ve worked to show that with the mindful use of technology, we can break down barriers, meet community needs, and find real solutions. Our employees build and transform government and community tools and services, making them so good they inspire change. We merge the best parts of technology, nonprofit, and government to help support the people who need it most. With a focus on transparency and fairness, and deep empathy for partners in government and community organizations and the people that our partners serve, we’re building a movement of motivated change agents driven by meaningful results and lasting impact. At Code for America, you contribute to exciting work while learning and developing in a supportive and flexible environment. Our compensation and benefits are holistic and thoughtfully curated to represent our employees and our mission. Help us drive real generational change that lasts. Code for America is looking for a talented Staff Software Engineer who will help shape the technical direction of an engineering team that is contributing to high-impact government services. In this role you will drive reliable, high-quality software delivery — improving how the team builds, tests, and ships the systems that make public services more accessible and effective for the people who need them most. The pace of change in the policy and government landscape is accelerating at the same time that technology possibilities are shifting rapidly. Together, these shifts create new windows of opportunity to develop technical solutions that make critical public services more effective for the people who need them. Staff software engineers keep delivery moving through those moments, supporting staff and holding high delivery standards so that what we ship stays reliable and effective. About the role: All Code for America software engineers are involved in every stage of our products' lifecycle, from prototyping and design to developing features in response to user feedback, to operating technical systems at scale. Staff Software Engineers pair hands-on engineering with leadership — guiding their team’s technical direction, demonstrating sound judgment, and enabling their fellow engineers through collaboration and mentorship. Staff Software Engineers strengthen their team's delivery practices and help other engineers on their team grow, setting a standard for technical judgment and collaboration within their project. This role will report to the Engineering Manager and is expected to travel no more than 10% of the time. Code for America is based in California and can employ those who reside full-time within the United States. This is a remote position. In this position you will: Technical Delivery Craft new features that help users more easily navigate government services and receive a dignified experience. Write automated tests and develop monitoring strategies to ensure a high level of service quality. Work iteratively to ship minimal features, learn, and harden them to scale once proven Contribute to design, implementation, and code review, and make technical trade-offs alongside your team, responsibly using AI-assisted development. Own architecture and data-modeling decisions for significant parts of a production system, weighing tradeoffs across competing priorities — speed vs. maintainability, the familiar tool vs. the right one, ideal vs. feasible. Support Engineering's culture of writing by producing quality documentation and learning materials for internal and external audiences. Technical Leadership & Enablement Establish direction for technical work within your team or project, anticipating challenges, documenting decisions, and helping the team understand the why behind approaches, not just the what . Collaborate with Product Managers and other cross-functional peers and adapt your approach as priorities, technology, and team needs shift — and actively help others do the same when facing major changes in direction or tooling. Biasing to action when the team is stuck, committing to a path forward and revising as new information emerges. Mentor engineers on sound technical judgment and engineering practice, and create conditions for them to grow into unfamiliar problem spaces through pairing, documentation, structured learning, or direct coaching. Act as connective tissue within your team—guide team norms, surface dependencies early, align on shared patterns, and bring in practices that have worked well elsewhere to strengthen how your team delivers Other duties as assigned About you: 7+ years of software engineering experience, with strong expertise in system architecture, data modeling, web technologies, and API design. Experience working across multiple languages, frameworks, and tech stacks — or a demonstrated ability to ramp quickly into unfamiliar ones. Demonstrated ability to use AI coding tools judiciously, validating and refining generated code for quality, and modeling that discipline for teammates is needed for this specific role; organizationally, a curiosity about emerging AI tools and a commitment to using them responsibly and effectively Experience with Agile Software Development models like Scrum, XP, TDD, or BDD Demonstrated technical leadership in a team environment: setting direction and guiding sound decision-making in constrained or ambiguous contexts</spa

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St. George’s University invites applicants for the position of DRIVER within the Transportation Department Job Description Objective Drivers within the transportation department are responsible for operating SGU buses to transport students, faculty, staff, and other authorized personnel, in a safe and controlled manner. Drivers play a pivotal role in enhancing the student success by providing a safe and reliable service along pre-determined routes to and from campus. The driver is expected to conduct himself in a professional manner which reflects the ethos of St. George’s University. Essential Functions Communicate with passengers and employers regarding delays or any issues along a route. Complete a daily vehicle inspection sheet prior to operating any SGU vehicle. The completed sheet is to be handed to the duty supervisor once completed. Should maintenance or cleaning be required, you are to inform your supervisor immediately and list any such issues on the daily inspection form Adhere to the busing schedules Wearing issued uniform in a presentable manner Observance of all Government traffic laws and best practices which are enforced by the RGPF, All accidents, penalties and fines, as a result of driving, on and off the job, must be reported immediately to the Transportation Manager. Report all mechanical issues to management (manager or supervisor) as soon as is possible. Prior to commencing duty, ensure route destination signs reflect designated route and is clearly visible, LED & Magnetic signs should both be used. Follow all recommended health and safety practices ensuring the safety of the driver and all passengers Maintain the assigned vehicle in a clean and tidy state Any issues or concerns which involve students, faculty or staff should be reported to the transportation manager or supervisor at the earliest convenience. Confrontation with any of our passengers should be avoided. Perform any other related duties as assigned by the transportation manager/supervisor or other appropriate administrator Observe safety regulations and policies and perform other job-related tasks. Promptly report all safety violation, including colleagues suspected of being under the influence of drugs or alcohol on the job. Must be student centric and possess the ability to interact with students, faculty, and staff in a positive manner Essential Knowledge, Skills & Abilities Should be willing to learn local areas of interest and to plan the safest route to and from those areas Skillful at maneuvering of large or small vehicles along and around narrow and tight roads Confident in basic mechanical skills 20/20 vision with or without glasses or contacts Willingness to submit to random drug screening Able to occasionally lift 50 pounds Ability to adapt to changing situations within the working environment Work Environment/Physical Demands Drivers within the transportation department are expected to work in varying conditions. In addition, drivers are exposed to other environmental hazards during their daily duties, including the following: Engine noise A/C blower noise Conversations between passengers especially the late-night revelers Buzzer noise Hours and Travel St. George’s University is a 24 hour operation, therefore drivers may be required to transport members of our community as necessary. Drivers are expected to work a rotational shift system. Qualifications 6+ years of driving experience Numerate and literate with the ability to complete basic forms and documents A valid C1 Licence St. George's University is an equal opportunity employer. As such, it is company policy to fill positions with qualified candidates regardless of race, color, sex (including sexual orientation and gender presentation), age, religion, ancestry, national origin, citizenship status, pregnancy, marital status, medical condition, genetic information, disability, veteran status or status as a victim of domestic violence, except where there is a bona fide occupational qualification. This policy protects applicants and employees from discrimination in the hiring process. Please mention the word **SILENT** and tag RMmEwNjo5OGMwOjM2MDA6OjEwMw== when applying to show you read the job post completely (#RMmEwNjo5OGMwOjM2MDA6OjEwMw==). This is a beta feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human.

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About Keyfactor Our mission is to securely connect the world: humans, machines, and AI. Keyfactor is the leader in trust infrastructure for AI and machines, helping the world's largest enterprises and government agencies take control of the cryptographic identities that safeguard every digital interaction. Behind the platform is a global team of people who care&hellip;

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Vot-ER and Student National Medical Association: Partnerships & Civic Health InternOrganization: Student National Medical Association (SNMA) Reporting to: Deputy Director of Partnerships Location: RemoteDuration: 2026 SUMMER & FALLCompensation: Academic Credit (Required) Expected hours/week = 15 to 20 hours per week Role Overview The Partnerships & Civic Health Intern will serve as a critical link between the Asian Pacific American Medical Student Association and Vot-ER, supporting Vot-ER as we continue to grow and deepen relationships with health institutions across the country.

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the role: Code for America's Client Success team ensures that clients get accurate, timely answers and dignified support as they navigate accessing public benefits. As a Senior Advocate, Client Success, you will help drive the tactical implementation of Client Success projects, in collaboration with Client Success leadership, while also contributing directly to day-to-day client support. The Senior Client Success Advocate will work with internal stakeholders, external strategic partners, and community partners to manage our projects, collaborate with product teams, and ensure the program's impact. This role will also contribute to the quality of and enhance the domain expertise of our broader Client Success discipline. This role will actively contribute to the day-to-day duties of answering clients’ questions. You are a perfect fit for this role if you are a process improver, systems thinker, and compelling communicator who believes in services that are dignified and accessible to all. You know that systemic change takes time and persistence, and you lead with curiosity and empathy. You thrive on a cross-functional team, in a fast-paced environment, and gravitate towards opportunities for growth, learning, and connection. This role will report to the Client Success Manager and is expected to travel no more than 10% of the time. Code for America is based in California and can employ those who reside full-time within the United States. This is a remote, full-time fixed-term role. The length of employment for these fixed-term positions is 12 months . In this position you will: Client Case Management & Escalation Support direct communication with clients as they use Code for America's applications, addressing questions and resolving issues in real time. Escalate client needs to respective product team to inform product improvements and updates. Communicate with upset clients using non-violent communication and de-escalation techniques to support the best possible outcome for all parties involved. Support speciality related trainings and certifications for team members, which may include occasional evening or weekend availability during seasonal peak periods for staff supporting programs with product support (e.g., tax season). Program & Project Implementation Contribute to the management and implementation of new projects and initiatives in collaboration with a cross-functional team that includes (but is not limited to) service design, research, and engineering. Maintain standard team working processes that support cross-functional projects, including tracking priorities to meet short- and long-term goals. Analyze client and program metrics and gather feedback (e.g., via Intercom) to identify patterns and inform workflow improvements. Cross-Functional & External Communication Communicate with state, federal, policy, advocacy, and community partners to help scale Client Success learnings and perspective toward systems change. Represent the client's voice to inform product decisions within your workstream. Document and share learnings across programs to build a cohesive Client Success body of knowledge. Support Client Success Leadership with goal identification, metrics tracking, and reporting. Draft communications, including but not limited to emails, blogs, online resources, presentations, trainings, and one-pagers. Process Improvement Identify and propose opportunities for process improvement within the Client Success team's workflows and tools. Support onboarding logistics for new Client Success team members, in partnership with Client Success leadership. Other Duties as Assigned About you: The position is a perfect fit for a mission-driven client support and operations specialist who leads with empathy, thrives in ambiguity, and excels at guiding people through high-stakes situations. You bring a strong blend of hands-on project management, calm de-escalation skills, and collaborative communication to build trust across distributed teams. <li style="color: rgb(0, 0,

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the role: Code for America's Program Directors lead portfolios of work that sit at the intersection of technology, policy, and government service delivery. At the core of this role is the belief that government services can and should work better for the people who depend on them most — and that achieving that requires sustained, expert leadership over complex, multi-stakeholder programs. As a Program Director at Code for America, you will own a portfolio of approximately four to six projects and the teams that deliver them. Your portfolio may include work across areas such as Safety Net benefits access (including multi-benefit enrollment and Medicaid and SNAP delivery), Tax programs, or Criminal Justice initiatives, depending on organizational need and your area of expertise. You will be externally facing, building and sustaining relationships with federal agencies, state-level leadership, county partners, and/or community-based organizations, while supporting your direct reports in doing the same. You will also work closely with other delivery colleagues to ensure our projects achieve their intended impact and that your portfolio is aligned with Code for America's strategy. This role will report to the Senior Director of Safety Net and is expected to travel no more than 15%-25% of the time. Code for America is based in California and can employ those who reside full-time within the United States. This is a remote position. In this position you will: Portfolio Oversight Own partnership escalation and/or strategic direction across a portfolio of approximately four to six projects, ensuring each project meets its commitments to government partners, funders, and clients, and outputs are high-quality and delivered on time and within budget. Collaborate with the Partnerships team to ensure efficient scoping and smooth handoffs, including clear kickoff processes and well-defined responsibilities during project kickoffs and transitions. Ensure programs staff apply consistent delivery management practices, focused on setting clear project timelines and goals, clarifying roles, and running appropriate meeting cadences, leveraging Code for America's standard best practices, tools, and processes. Ensure ongoing project-level direction & strategy aligns with organizational strategy, ensuring your portfolio advances mission priorities and contributes to measurable client outcomes. Work with programs team members, programs leadership, and discipline leads to ensure each project has a clear, realistic plan for success aligned with organizational goals, partner expectations, client outcomes, and/or philanthropic commitments, and that programs staff understand how to drive aligned progress. Anticipate risks, staffing needs, and resource constraints across your portfolio; serve as the primary escalation point for APDs and programs staff , escalating to programs leadership when the decision has implications beyond your purview. Support APDs in driving clear, frequent communication internally and with external stakeholders to maintain alignment on program progress, scope changes, risks, and emerging opportunities. Partner with programs and resource management leadership to ensure project teams are staffed appropriately from a programs perspective; contribute to headcount recommendations and support recruitment and onboarding of new team members. Ensure APDs serving as Project Sponsors surface staffing needs across delivery disciplines early and escalate when tradeoffs or reprioritization are required. Proactively flag when teams need resource adjustments to ensure strong delivery across multiple teams. People Management Directly manage Associate Program Directors (APDs) and, where applicable, other Program ICs within your portfolio; provide coaching, feedback, and development support that builds their effectiveness as program leaders. Coach and develop people managers on the team, supporting them in managing their own direct reports effectively. Lead goal setting, performance reviews, and regular check-ins to support team performance, professional growth, and team culture. Model Code for America's values and ways of working across your team, setting expectations for how program staff use best practices and tools, engage with partners, clients, and each other, to ensure strong and efficient program delivery across your portfolio Strategy & Operations Surface insights from projects and partners to inform organizational priorities, strategy, and emerging opportunities, as well as to identify possibilities for policy and system

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the role: In this role, you’ll work with a team of designers, researchers, engineers, product managers, and policy experts across our program portfolios. You will spend time with key government agencies to build rapport with their technical team, understand their technical needs, and develop a shared understanding of how Code for America can help them achieve their goals. This will involve identifying and designing technical solutions to improve access to their programs. Solutions Engineers at Code for America are an integral component of all of our program areas. There are currently three focused program areas at Code for America: Criminal Justice, which focuses on Automatic Record Clearance , Tax Benefits, which focuses on free trustworthy tax services and simplified tax filing , And the Social Safety Net . Focus areas in this portfolio include food benefits , integrated benefits applications , and training & capacity building . This role will report to the Solutions Engineering Manager and is expected to travel no more than 10% of the time. Code for America is based in California and can employ those who reside full-time within the United States. This is a remote position. In this position you will: Partnerships and Collaboration Build and maintain relationships and develop technical champions within government and partner organizations. Assist in project planning and drafting statements of work and technical requirements Work closely with cross-functional government partners to clarify problems and understand system constraints, and offer feasible and high-value technical solutions that consider the needs of all stakeholders. Assist in documenting and communicating technical best practices and in the framing of government RFPs. Collaborate with government partners and provide written resources to communicate complex technical concepts. Strategic Leadership Provide technical perspectives and expertise in service of improved government services for government agencies, organizational stakeholders, and other key audiences. Estimate project scope and rough project plans for government initiatives. Contribute technical analysis to assessments of prospective new state engagements, including landscape research and partner capacity findings, in support of team and leadership decision-making. Solutions Development Implement proof-of-concept applications, software installations, and custom development projects. Lead light technical implementations and low / no-code software solutions. Develop and implement training plans and documents to empower government agencies to improve and modernize the delivery of government services. Other duties as assigned About you: This role may be perfect for you if you have the technical skills to tackle engineering problems, the social skills to face human-factors problems, and the judgment to differentiate between the two. The ability to communicate complex technical concepts in straightforward language to non-technical audiences will be critical to your success. 7+ years of experience as a Software Engineer, Solutions Engineer, or Solutions Architect with experience leading projects and interacting with customers. Recent back-end development, database, data-science and/or devops experience. 4+ years of experience coding backend systems and data infrastructure in an industry-standard language (Python, Java, C#, Ruby, etc) Recent experience integrating emerging technologies (e.g., generative AI models) into existing workflows or new solutions. Strong self-management skills and a proven ability to manage multiple engagements simultaneously Fundamentally curious and empathetic; able to thoughtfully balance partner, user, and team needs and identify solutions that move the work forward towards greater impact. Tenacity and adaptability; able to navigate relationships, ambiguity, and technical challenges and unblock yourself and your team. Ability to engage in research to learn about current systems and architecture, and then incorporate this knowledge to design new solutions and new architectures. Curiosity about emerging AI tools and a commitment to using them responsibly and effectively. A deep commitment to Code for America's mission of making government services work well for the people who need them most It’s a bonus if you have: Experience working with or in government. Personal experience with or professional experience working within the justice system, social safety net or other mission-relevant government services. Experience working with machine learning or natural language processing technologies. Experience with government procurement processes. Active contribution to open source projects. What you’ll get - Salary: Code for America’s salary bands are transparent as a part of our commitment to transparency and fairness. As part of our hiring practices, we aim to target the midpoint of the 2nd quartile of the range for all new hires. Offer targets vary based on market / geographic location. The offer targets for this role range from<s

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the role: The Lead Product Manager will own and set direction and strategy for a product or project. You’ll lead cross-functional teams to solve complex problems and deliver user-centered products and services using your expert skills in product management, stakeholder management, agile methodologies, and modern software development practices. This role will report to the Director of Product and is expected to travel no more than 15% of the time. Code for America is based in California and can employ those who reside full-time within the United States. This is a remote position. In this position you will: Setting product strategy for the product or program area Partner with the Program manager and other cross-disciplinary team members to define the overall strategy for your project or program Develop and own the product strategy and execution of a project or program are Driving stakeholder alignment Communicate product vision and strategy to your team with clarity and enthusiasm Drive external stakeholder alignment with the product vision and strategy, partnering with internal cross-functional team members when appropriate Executing on the product or service Work closely with the PM team and others to deliver products and services that execute your program area’s strategy and promotes systems change Help lead a talented multi-disciplinary team (which may include design, research, and engineering) to test and develop new solutions that work for underserved communities and increase our impact Collaborate with other leaders to identify and escalate risks and determine mitigation strategies Collaborate with engineering and other team leads to develop and evolve team processes that enable us to focus on the right things and execute efficiently Collaborate with designers on the creation of prototypes and model Model constructive communication within the team environment Practice active listening and create space for team members to raise concerns and share feedback Give and receive feedback constructively, and foster an environment where differing perspectives are welcomed Other duties as assigned About you: The position is a perfect fit for a mission-driven product manager who leads with empathy, thrives in complexity, and builds user-centered solutions. You excel at aligning stakeholders and delivering impactful digital services for historically underserved communities. 7+ years of product management experience. Proven ability to lead high quality product development using an agile methodology - iteratively improving products through delivery cycles. Proven ability to interpret and leverage user research, usability testing, and data analytics to make and validate product decisions. Strong product judgment - knowing when to prototype and when to code, when to experiment, and when to change direction. Review and write effective product strategy docs and product/feature specs and give thoughtful feedback to the team. Strong communication skills and experience and comfort with managing project stakeholders internally and externally; ability to incorporate feedback when it's best for the product, program, and the people. Ability to make tough trade-off decisions and facilitate effective conversations at key inflection points Have a handle on the day to day and an ability to forecast, plan, connect incremental short-term progress with a long-term vision. Ability to identify product issues and advocate effectively to address these issues, whether by adding or changing resources or adjusting scope or requirements. Ability to manage day-to-day delivery while connecting incremental short-term progress to a longer-term project vision Ability to engage effectively on future possible opportunities and work for your product and/or project area, including helping to shape the potential work. Understand how to tie your team's efforts to Code for America strategy, and make recommendations to your product or project team based on those factors in order to maximize team outcomes. A passion for our mission of making government services better for people who need them. It’s a bonus if you have: Medicaid/healthcare/insurance experience (Medicaid strongly preferred) Experience shaping future product opportunities or engaging in early-stage scoping conversations Product advisory or consulting work with government, civic tech, or a highly regulated industry What you’ll get - Salary: Code for America’s salary bands are shared upfront as a part of our commitment to transparency and fairness. As part of our hiring practices, we target the 2nd quartile midpoint of the respective salary band for all new hires. Offer targets and salary bands vary based on market / geographic location. The offer targets for this role range from $128,945 to $157,850 , annually. Your Recruiter will discuss compensation in more detail & answer any related questions, during the initial Recruiter phone screen. Benefits and Perks: This role includes a comprehensive benefits package including the following: Values: Leadership and teammates who share a strong work ethic and values, and who respect and care for one another A collaborative, cross-functional, hardworking, and joyful environment Employee Enablement Support:&

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the role: The Emerging Technology & AI Governance & Enablement Lead is responsible for helping Code for America adopt emerging AI technologies responsibly. A core part of this role is authoring and stewarding the organization's AI Acceptable Use Policy and giving teams the confidence to experiment with emerging technologies while maintaining high standards of responsibility. This person sits at the intersection of IT, Security, Strategic Operations, and People Operations — translating complex, fast-moving AI capabilities into practical tools, policies, and programs that staff across all disciplines can understand and use. This role works in close partnership with our Security Engineering IT, and People Operations functions — including on policy matters that govern employee conduct and the organization’s obligations to its workforce. The Emerging Technology & AI Governance & Enablement Lead is a builder and a connector: part policy author, part trainer, and part internal consultant, and will be a foundational hire as the organization builds out its broader technology infrastructure. This role will report to the VP of Engineering and is expected to travel no more than 5% of the time. Code for America is based in California and can employ those who reside full-time within the United States. This is a remote position. In this position you will: AI Governance & Policy Own the full lifecycle of Code for America's AI Acceptable Use Policy: drafting foundational policy from the ground up, socializing it across the organization, driving adoption, and revising it on an ongoing basis as tools, risks, and best practices evolve Advise on the employee-facing implications of AI tool deployment, including acceptable use boundaries, monitoring practices, and policy provisions that intersect with employment law and workforce relations — working in close coordination with People Operations and Legal. Write governance frameworks and policy documents in accessible, plain-language formats — ensuring that staff at all levels and across all disciplines can understand and act on guidance, not just compliance and IT teams Serve as an internal consultant to teams in the early stages of exploring, piloting, or refining AI-assisted workflows — guiding experimentation with a "yes, and here's how to do it safely" orientation Document and share learnings from team-level pilots to build organizational knowledge and surface replicable patterns Act as a liaison between IT/security and non-technical program and operations teams, translating between contexts and representing staff needs when governance or tooling decisions are being made Partner with People Operations and Legal on the development and ongoing review of AI-related employment policies, including policies that govern employee conduct, monitoring, and use of AI tools in the workplace — ensuring governance frameworks are informed by and aligned to employee relations considerations. Lead change management for AI-related transitions — helping staff understand not just what is changing, but why, and what it means for their work Security Oversight and Cross-Functional Collaboration Partner closely with Security Engineering to ensure AI governance and enablement work is integrated with the organization's broader security posture Collaborate with compliance stakeholders and legal/People Operations as needed to assess AI tool risk, data privacy implications, and organizational policy alignment— including implications for employee relations and workforce obligations. Monitor the evolving AI governance and security landscape and proactively recommend policy and control updates as new tools, risks, or regulations emerge Maintain the vendor inventory, conduct lightweight third-party security reviews on new tools, and escalate higher-risk reviews to the Security Engineering team Coordinate security awareness programming, including staff training and onboarding modules AI Enablement Programs & Training Design, launch, and continuously improve a suite of AI enablement resources: training sessions, onboarding guides, office hours, self-serve resource hubs, and practical playbooks Facilitate workshops and learning sessions for staff across all levels and disciplines, explaining technical concepts in accessible, jargon-free ways Build and steward an internal AI Champions network — recruiting, supporting, and coordinating peer advocates across departments to drive adoption and share learnings Develop onboarding materials for new staff and role-specific enablement resources for teams with specialized AI use cases Other duties as assigned About you: This position is well suited for someone who understands how to empower innovation without compromising safetyThe ideal candidate brings both enough technical fluency to credibly navigate AI tool risk and enough people-centered instinct to build trust with staff who may be getting started with new technologies. 5–8+ years of experience in a role spanning IT, compliance, security, learning & development, or organizational change — ideally with exposure to more than one of these areas Demonstrated experience drafting, publishing, and managing the lifecycle of acceptable use, technology, or information security policies — including socializing policy with non-technical audiences and driving organization-wide adoption Demonstrated experience with AI tools (e.g., large language models, AI-assisted productivity tools) and a strong understanding of emerging best practices in AI governance, data privacy, and acceptable use Familiarity with the intersection of technology policy and employment practices, including acceptable use, and workforce implicati

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