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DescriptionMEDvidi is an AI-powered mental healthcare platform setting a new standard for safe, effective, and scalable psychiatric care in the United States.
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the role For most people, health insurance happens to them: a plan chosen by someone else, with little room to fit their life. Thatch is changing that. We help companies give employees a healthcare budget instead of a one-size-fits-all plan, so people can choose the coverage and care that works for them while employers get predictable costs. It's a simple idea, but making it real means solving hard problems across healthcare, payments, and technology. We're just getting started. We look for people who use good judgment, take ownership, and care deeply about building something that matters. Design is central to what makes Thatch stand out. We're building a brand that sets a new standard for healthcare. We're a small, collaborative team with high standards for craft, bold creative thinking, and a shared ambition to make something complex feel remarkably simple. We're looking for a Brand Designer to help shape Thatch's next chapter. We've built a product people love, and now we're ready to bring that same ambition to our visual identity. You'll develop creative concepts and bring them to life across web, campaigns, events, print, and more, helping define how people see and experience Thatch. What you'll do Shape and evolve Thatch's visual identity, building a distinctive, cohesive brand across every touchpoint. Develop and execute creative concepts across our website, campaigns, digital content, events, print, and more. Own design projects end to end, from early exploration and creative direction through production and launch. Partner with Marketing, Product, and Design to translate business goals and complex ideas into compelling creative work. Present and advocate for your ideas, incorporating feedback while maintaining a high bar for craft and consistency. Collaborate with external creative partners when needed, bringing fresh ideas and approaches to how we tell our story. What we are looking for 3–5 years of experience in brand, visual, or marketing design, ideally at a startup or high-growth company. A strong portfolio demonstrating exceptional craft across typography, layout, color, and visual storytelling. Experience translating a brand identity into cohesive, high-quality work across digital and physical touchpoints. Proficiency in Figma and Adobe Creative Suite. Ability to move quickly, iterate thoughtfully, and deliver polished work. Strong communication skills and the ability to explain design decisions and collaborate across teams. Comfort with ambiguity, a sense of ownership, and the judgment to know when to challenge the brief. Experience we’d be particularly excited about Motion design, animation, or video experience. Ability to build and ship web experiences using HTML/CSS, Framer, or similar tools. Experience using AI tools to explore ideas and improve creative workflows. Experience helping a growing company evolve its brand. What to expect We aim to keep our interview process thoughtful, rigorous, and efficient. Most candidates complete it within three weeks. A 30-minute conversation with a recruiter. A 30-minute conversation with the hiring manager. A portfolio review focused on your creative process, visual craft, and brand thinking. Functional interviews focused on creative collaboration, communication, and working style. A final conversation with a member of our executive team. To apply: https://weworkremotely.com/remote-jobs/thatch-brand-designer
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Join us in solving one of the most important challenges of our time. The Opportunity: Abby Care is seeking a passionate nursing leader to serve as our Director of Nursing / Administrator for our brand new Arizona market. Reporting to the Head of Clinical Operations, you will lead and direct clinical operations within a brand new market, ensuring the delivery of exceptional patient care, clinical outcomes, regulatory compliance, and staff performance while scaling the model. In this pivotal senior role, you will collaborate with executive leadership to help shape our overall clinical strategy and model, drive strategic initiatives, oversee all clinical practice, and provide critical leadership to nursing and ancillary team members, all while fostering a culture of excellence and empathy in alignment with Abby Care’s mission. This is a founding role, and will set the precedent for care in this market, and as a result you will take ownership of the growth and development of clinical practice for Arizona, A true player-coach, you are equally comfortable overseeing complex daily clinical operations and mentoring clinicians and nurse leaders for continuous growth. Strategic and deeply compassionate, you possess a strong drive for clinical excellence and family-centered care. Data-driven and operationally sound, you are performance metrics driven, and have a passion for optimizing quality assurance programs and processes, maintaining rigorous regulatory compliance, and aligning clinical resources to deliver outsized impact for patients and families with special needs / complex conditions. If you are excited about the opportunity to build and grow a program that supports caregivers and their families, we’d love to hear from you. This is a Full-Time Hybrid opportunity based in Phoenix, Arizona. What you’ll work on: Develop clinical strategies : Align clinical direction and operational goals with Abby Care’s mission for patients (adults, seniors, pediatrics) and families with special needs and chronic illnesses. Ensure regulatory compliance : Oversee agency-wide compliance with CMS Conditions of Participation, state regulations, and accreditation standards while maintaining continuous survey readiness. Manage daily operations : Oversee daily clinical operations, resource allocation, and staffing to ensure optimal patient care delivery and compliance with organizational policies. Drive clinical excellence : Champion evidence-based practices and lead quality assurance programs to uphold high clinical, ethical, and safety standards across all care settings. Utilize data-driven metrics : Report on clinical performance dashboards, translating data into actionable strategies that hold teams accountable to measurable clinical and operational outcomes. Build and scale clinical teams : Partner closely with Talent Acquisition to recruit, hire, and structure high-performing clinical teams, including clinic leads and case managers tailored to meet growing business needs. Optimize workforce and capacity : Forecast nursing capacity needs based on census and acuity, establishing balanced staffing models that optimize productivity, visit efficiency, and workforce well-being. Champion patient advocacy : Cultivate an empathetic, responsive environment for patients and families, addressing complex concerns with professionalism and care. Manage clinical budgets : Partner with finance to develop, monitor, and optimize the clinical budget, driving cost-effective practices while maintaining top-tier care quality and visit utilization to balance staffing investments with census growth while collaborating on cost-containment strategies. Ensure regulatory adherence : Maintain comprehensive documentation and full compliance with federal, state, and local regulations, leading quality audits and corrective action plans as needed. What success looks like: In 12 months, you will have successfully operationalized our clinical model, iterated on our clinical strategy in AZ to deliver clinical outcomes, established a cohesive clinical leadership structure, optimized quality assurance and regulatory audit processes, and elevated overall patient care standards across the market while maintaining high staff retention and engagement. Ultimately, your leadership will be reflected in safe clinical scaling alongside census growth, strong survey performance, and high-quality, patient-centered outcomes. What you’ll have: Required Qualifications: Current, unrestricted Registered Nurse (RN) license in AZ (with multi-state/compact state eligibility if applicable). Bachelor of Science in Nursing (BSN). 5+ years of leadership experience in a clinical setting, managing cross-functional clinical teams and operations. Must reside or be willing to permanently relocate to the Greater Phoenix/Tucson Area area. Valid driver’s license. Effective communication skills with a proven track record of thriving in dynamic, fast-paced environments. Preferred Qualifications: Master’s Degree in Nursing (MSN) or related healthcare administration field. Prior experience leading clinical operations within home health Benefits: Competitive compensation packages that reflect the value you bring. We reward our team for the impact of their work – full-time employees are eligible for an annual company performance bonus. Comprehensive health coverage that works for you. Choose from high-quality medical dental and vision options, including a $0 deductible PPO and a company-funded HSA, alongside employer-paid life and disability insurance. Generous paid time off. We provide policies that allow you to recharge along with 10 paid company holidays. Financial savings benefits to support your future. We support your financial well-being with HSA contributions, optional FSA and commuter benefits, and full coverage of all 401(k) account fees (employer match not currently offered). Paid parental leave to support your growing family. We provide paid leave, so you can focus on bonding and adjusting to life as your family grows. Our Values Families First Redefining healthcare starts with how we treat the parents and children we serve. We go above and beyond for every family, building strong, lasting relationships. We continually ask ourselves, “Would we want this for our own families?” Urgency with Precision Millions of families are waiting for care, and they cannot wait, therefore this is not your typical 9 to 5 job. We match their urgency with our own, delivering exceptional care without compromise. Here, speed and excellence go hand in hand . Relentlessly Resourceful As an ambitious startup, we adapt quickly and make the most of limited time and resources. We solve challenges with creativity to deliver results without unnecessary complexity. Purpose with Positivity We tak
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Why Choose Two Chairs? Compensation: Virginia residents earn a clinical session rate of $58.50/hour (which covers attended sessions, mandatory trainings, and monthly all hands) and an administrative rate of $17.50/hour (which covers documentation, no shows/late cancels, meetings, onboarding). For out-of-state residents, clinical rates range from $58.50 to $85.00/hour based on location. AI-Assisted Documentation : Spend less time on administrative notes and more time on client care with our optional built-in AI documentation tools. Support for Wellness & Professional Growth: Enjoy a wellness/professional development stipend (up to $300 annually), case consultation, free CE credits through monthly APA-accredited courses, Psych Hub membership, and wellness events. Additional W-2 advantages you won’t find with 1099 contract work: No tax headaches – We handle withholdings and filings, so you don’t have to Earn paid sick time – Accrue up to 80 hours per year Merit-based raises – Be recognized and rewarded for your contributions Retirement benefits – Access an employer-sponsored 401(k) plan Malpractice insurance provided – Full coverage at no cost to you Access to state-mandated benefits – Like unemployment, disability, and paid leave where available About You Independently Licensed in Virginia as a Licensed Clinical Social Worker (LCSW), Licensed Marriage and Family Therapist (LMFT), Licensed Professional Counselor (LPC), or Licensed Psychologist (PhD or PsyD). Willing and motivated to become licensed in other states. We'll cover the entire cost. 2+ years of clinical experience with adults (18+), 6+ months of teletherapy experience, proficiency with clinical assessments (e.g., PHQ-9), and comfort with EHR systems. About the Role Deliver remote, evidence-based therapy to adult clients (18+), practicing modalities like CBT, DBT, ACT, MBCT, TLDP, IPT, EFT, and MI. Schedule & Caseload: Maintain a client caseload of 7-20 sessions per week, with a commitment of 8-24 total hours of weekly availability Monday - Friday, 8:00 a.m. - 9:00 p.m. EST. Approximately 85% of total time will be dedicated to direct client care, including ongoing therapy sessions and new client assessments. Available for manager check-ins (1 hour/week during your first 6 weeks, followed by 30 minutes/month. Use data to drive effective treatment and adjust your approach based on client progress. Collaborate with other mental health providers as needed and refer clients when appropriate. All documentation to be completed, signed, and locked in EMR within 48 hours of client contact. About Two Chairs Two Chairs is setting a new standard in mental health care with seamlessly integrated therapy and psychiatry delivered by highly trained clinicians, powered by smart technology, and measured for real impact. By combining timely access, personalized care, and proven outcomes — we’re creating a system that works — for patients, providers, health plans, and clinicians alike. With that, we're excited and honored to have been recognized as a 2025 Great Place to Work and 2025 Fortune’s Best Workplaces in Healthcare . One of our company values is "Embrace Differences" and diversity, equity, inclusion, and belonging are the principles guiding how we build our business and teams. We encourage interested candidates from all backgrounds to apply, even if you don't think they meet some expectations of the role. What to Expect After Applying: Our Interview Process Typically takes 2 weeks Recruiter Interview: 45-minute phone interview with one of our Clinical Recruiters Clinical Interview: 45-minute video interview with one of our Clinical Managers Once you complete your interviews and sign your offer, you can begin onboarding in as little as 7 days! Important Notes : If you need a reasonable accommodation, please let your recruiter know so our People Team can assist you. Please stay alert for job scams: All communication will come from official Two Chairs email domains (@twochairs.com or @twochairscareers.com). See tips from the FTC to avoid job scams: https://www.consumeraffairs.com/news/ftc-offers-tips-on-avoiding-job-scams-041321.html See our AI Usage Policy for Hiring here Clinical Rate $58.50 — $85 USD
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Hims & Hers is the leading health and wellness platform, on a mission to help the world feel great through the power of better health. We are redefining healthcare by putting the customer first and delivering access to care that is affordable, accessible, and personal, from diagnosis to treatment to delivery. No two people are…
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Join us on this journey and let’s build the future of finance together! What is this role about? 🚀 As a CRM Manager , you build and run the customer journeys that guide Bondora’s customers through their whole lifecycle: from their first loan application and onboarding, to repeat loans and add-ons, to the moments when repayments get difficult. You’ll be one of three CRM Managers in Bondora’s CRM & Customer Value team, reporting to the Head of CRM & Customer Value. Our CRM runs on Braze, with unusually rich customer and loan data and value signals already flowing in. You’ll decide what to build by its value in loans and euros, prove what works against holdout groups, and treat every customer fairly: a loan is a financial decision, not a shopping cart. Your main responsibilities 🎯 Build and run customer journeys in Braze across the lifecycle: application and onboarding, repeat loans and add-ons, reactivation, and payment difficulty, with QA before every launch and zero customer-facing errors. Design journeys around the customer’s situation: triggers, timing, cadence, channels and fallback, stop rules, and handovers to self-service, a human or another journey. Prove what works: build a control or holdout into every journey and report results as business outcomes (signed loans, revenue, arrears), not opens or clicks. Prioritise by value: size opportunities in loans and euros before building, and rank your work by value rather than volume. Own compliance and risk suppression: classify messages correctly, respect consent, never send commercial messages to customers showing payment risk, and involve Legal and Risk before launch. Keep the data reliable: validate events and attributes, fix journeys that act on wrong or late data, and escalate upstream issues with evidence. Move legacy communications into Braze and work through the team’s shared rules: one intake route for requests, and clean handovers with the other CRM Managers. What would ensure success in this role?💪 5+ years of hands-on experience in CRM or lifecycle marketing. Experience in lending, fintech or recurring-revenue businesses is a plus. Hands-on production experience in Braze or a comparable platform (Iterable, Customer.io, Salesforce Marketing Cloud): journeys, segmentation, event and API triggers, dynamic content and QA. You build it yourself, not through an agency. Experience designing journeys for different lifecycle stages, built around the customer’s situation rather than a fixed sequence. Experimentation literacy: you design tests with holdouts, read business outcomes rather than open rates, and can pull your own data (SQL or a product analytics tool). Commercial judgment: you can estimate what an improvement is worth in loans and euros and decide what to build first. Sound compliance judgment: transactional vs. promotional messages, consent, and responsible treatment of customers in a credit business. A habit of checking data before trusting it, and of fixing problems at the root. Working expertise in email, SMS and WhatsApp, with modular, localisable content for several markets. A habit of using AI to speed up QA and analysis, with the judgment to know when not to trust it. High ownership and a bias to action: you’d rather ship something good this week than something perfect next quarter, and you drive conversations with Product, Engineering, Legal and Risk toward decisions. What can you expect at Bondora? Contribute to Bondora’s ambitious goal of reaching 1BN in revenue. Your skills and efforts will directly impact our growth trajectory and shape the future of our company. Our employees deserve the best. We recognize our people with a competitive salary and a generous benefits package (5 weeks of vacation, private healthcare compensation, hobby grant, mental healthcare support, share options and much more!) We provide an environment that encourages your personal and professional growth. As we constantly evolve and innovate, you’ll have endless opportunities (and budget) to expand your skills and skyrocket your career. The next steps If you have the guts, ideas, and a team vision, apply now! Our hiring process: 1️⃣ Meet Anna , our Recruiter — your first chat to share your story and ambitions. 2️⃣ Meet Mario , CMO. 3️⃣ Tackle a home task to showcase your skills. 4️⃣ Complete our personality and logic assessments via Alva Labs. 5️⃣ Meet Pärtel Tomberg , our CEO. 6️⃣ Bar Raiser interview with Olga Kikas , our Chief of People. 7️⃣ 🎉 If the stars align — welcome to Bondora! Join our team of Bondorians, and let's make it happen! If you'd like to read how Bondora collects, uses, and protects your personal data during recruitment, please see HERE. To apply: https://weworkremotely.com/remote-jobs/bondora-crm-manager
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Headquarters: Tacoma, Washington, United States URL: http://www.crisisconnections.org Description Position Title: Recovery Helpline Specialist Reports to: WA Recovery Helpline Manager Type: Full-time, Non-Exempt. Pay rate: $26.79/hour Union Representation: Represented by OPEIU Location: Fully Remote, must be located in WA state Schedule: Monday-Friday: 8:00 AM to 4:00 PM Crisis Connections provides a variety of telephone-based support services that are easily accessible to anyone in our community experiencing crisis. Our service area includes King County and WA State. Our passion is to foster resilience and wellbeing for all by connecting people to accessible and compassionate support. POSITION SUMMARY : The Washington Recovery Help Line Specialist is responsible for supporting and responding to incoming calls on the Recovery Helpline. The Specialist provides support in identifying appropriate resources and referrals to those struggling with issues related to substance use disorder[ND1] The Specialist responds to calls on the Help Line by email and text and performs quality assurance screening for all calls completed. The Specialist is expected to facilitate warm transfers to other providers and will make follow-up calls to ensure the callers are connected with specific resources. SERVICE DELIVERY Responds to incoming phone calls, emails, and text messages from individuals seeking information about recovery-related resources for those struggling with substance use disorder. Demonstrates knowledge of Washington State resources for substance abuse, Demonstrates knowledge of Recovery Help Line resources, including competent use of Vision Link database, competent use of MOUD (Medication for Opioid Use Disorder) Locator, and competent use of non-computerized information. Demonstrates knowledge of phone room protocol and procedure. Provides adequate consultation to professionals and non-professionals. Timely completion of call back and follow-up calls. Accurate and timely completion of Vision Link call logging and QA as assigned. Makes appropriate use of the Shift Supervisor. Participates in training and other non-phone room responsibilities as assigned. PROFESSIONAL DEVELOPMENT Participates in program meetings and planning on site as directed by the Director. Attends at least four (4) training courses and in-services annually. QUANTITY AND QUALITY OF WORK/WORK HABITS Arrives at work on time and maintains regular attendance; works assigned shifts and other shifts when needed. Follows personnel policies and procedures. Written and verbal communication is clear, concise, accurate, and thorough. Demonstrates genuine relationships by cooperating with others, handling disagreements directly with the person(s) concerned in a truthful and open manner, and accepting constructive feedback. Shows respect to co-workers, volunteers, and customers/clients. Makes appropriate use of the supervisor. Promotes a healthy work environment by demonstrating collaborative decision-making and team-building behaviors; provides peer support and motivates staff and volunteers to outstanding performance. Suggests solutions to identified problems. Requirements Preferred Bachelor of Art in social or human sciences and/or two years working in addiction treatment settings. Experience working in a call center or conducting telephone assessments as a staff member or volunteer. Substance Use Disorder Professional or Trainee is a plus. Evidence of ability to work with a team of clinical staff and volunteers in a fast-paced environment. Excellent communication and interpersonal skills. High level of attention to detail. Should be proficient with the application of communication technology. Must have a private and confidential location to perform duties. DISCLAIMER: The information presented indicates the general nature and level of work expected of employees in this classification. It is not designed to contain, or to be interpreted as, a comprehensive inventory of all duties, responsibilities, qualifications, and objectives required of employees assigned to this job. As an adaptive organization, responsibilities can and will change in alignment with greater efficiencies and mission metrics. EQUAL EMPLOYMENT OPPORTUNITY AND NON-DISCRIMINATION: Crisis Connections (CC) is committed to equal opportunity for all employees and applicants. CC does not discriminate with regards to hiring, assignment, promotion, or other conditions of staff employment because of race, color, religion, sex, national origin, age, marital status, sexual orientation, gender, gender identity, veteran status, disability, genetic information, or any other status protected under local, state, or federal law. In accordance with the Americans with Disabilities Act, upon request, reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of our positions. Crisis Connections is an equal opportunity employer. We value having employees whose skills, experience and background reflect the diverse populations we serve. To apply: https://weworkremotely.com/remote-jobs/crisis-connections-recovery-specialist
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Hims & Hers is the leading health and wellness platform, on a mission to help the world feel great through the power of better health. We are redefining healthcare by putting the customer first and delivering access to care that is affordable, accessible, and personal, from diagnosis to treatment to delivery. No two people are…
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Hims & Hers is the leading health and wellness platform, on a mission to help the world feel great through the power of better health. We are redefining healthcare by putting the customer first and delivering access to care that is affordable, accessible, and personal, from diagnosis to treatment to delivery. No two people are…
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Hims & Hers is the leading health and wellness platform, on a mission to help the world feel great through the power of better health. We are redefining healthcare by putting the customer first and delivering access to care that is affordable, accessible, and personal, from diagnosis to treatment to delivery. No two people are…
via jobicy
Hims & Hers is the leading health and wellness platform, on a mission to help the world feel great through the power of better health. We are redefining healthcare by putting the customer first and delivering access to care that is affordable, accessible, and personal, from diagnosis to treatment to delivery. No two people are…
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the role As a Senior AI Engineer at Typeform, you will be instrumental in building and evolving the AI capabilities behind Research Flow, alongside our broader AI products. Your work will help customers understand the “why” behind responses and move from research questions to informed decisions faster. Your scope will span generative AI applications, enterprise RAG systems, agentic workflows, model evaluation, machine learning pipelines, and the infrastructure required to run them reliably at scale. This is a hands-on engineering role with strong ownership. You will turn ideas and prototypes into production systems used by our customers, with direct influence on their quality and performance. You will also help define the technical standards for developing, evaluating, deploying, and monitoring AI across Typeform. Things you will do Build and deliver AI products Design, build, and deploy generative AI capabilities across Typeform’s products, with a key contribution to Research Flow. Develop applications using large language models, RAG, vector search, and agentic systems. Build services and APIs that allow product teams to integrate AI capabilities into customer experiences. Turn prototypes into reliable production systems with clear measures of performance and quality. Explore new ways for customers to collect, understand, and act on information using AI. Build scalable AI systems Design and operate machine learning services and workflows using Python, Docker, Kubernetes, and AWS. Build reliable pipelines for batch and real time processing using technologies such as Kafka and Airflow. Design solutions using vector databases to support retrieval, recommendations, personalisation, and semantic search. Use MLflow to manage experiments, model versions, registries, and deployments. Improve the reliability, performance, scalability, and cost efficiency of our AI systems. Evaluate and improve AI quality Build automated evaluation pipelines for generative AI applications, including the conversational and analytical capabilities behind Research Flow. Develop benchmarks that measure accuracy, relevance, reliability, fairness, latency, and cost. Evaluate retrieval strategies, including chunking, embeddings, context selection, and reranking. Monitor AI systems in production and identify opportunities to improve their quality and performance. Create safeguards that reduce unexpected behaviour and protect customer data. Shape our AI engineering practice Establish reusable patterns and technical standards for building, evaluating, and releasing AI systems. Help teams make informed decisions about models, frameworks, infrastructure, performance, and cost. Apply strong engineering practices across testing, security, observability, version control, and deployment. Share technical knowledge and support the development of other engineers. Keep up with relevant AI research, tools, and engineering practices, applying what is useful to Typeform. Collaborate across Typeform Partner with Product, Engineering, Data Science, Data Engineering, and Analytics teams to connect AI investments with customer and business needs. Work with Data Scientists to turn experiments and models into reliable production services. Communicate technical concepts, risks, and tradeoffs clearly to technical and nontechnical partners. Contribute to technical planning and help shape the direction of AI across Typeform. What you bring At least four years of experience building and deploying machine learning or AI systems in production. Strong Python and software engineering skills. Experience building production services using Python frameworks such as FastAPI. Practical experience developing generative AI applications using large language models, RAG, tool use, or agentic systems. Experience with frameworks such as PyTorch, LangChain, LangGraph, or similar technologies. A strong understanding of enterprise RAG systems, including chunking, embeddings, retrieval, reranking, evaluation, and monitoring. Experience creating automated evaluations for generative AI applications. Experience with AWS, Docker, Kubernetes, Terraform, and continuous integration and deployment practices. Experience using services such as AWS SageMaker or AWS Bedrock. Experience with Kafka, vector databases, or other technologies used for real time and high dimensional data processing. Experience managing machine learning workflows using MLflow. Experience monitoring production systems with tools such as Datadog or OpenSearch. The ability to balance quality, speed, reliability, scalability, and cost when making technical decisions. Strong communication skills and experience collaborating with Product, Engineering, and Data teams. Extra awesome Experience working in a B2B SaaS product company. Experience with orchestration tools such as Airflow or Argo Workflows. Familiarity with SQL, Spark, Snowflake, or other data processing technologies. Experience building systems that combine structured data, unstructured data, and generative AI. Experience with AI security, privacy, responsible AI, prompt injection protection, or data leakage prevention. Experience improving the latency and cost of AI systems operating at scale. *Typeform drives hundreds of millions of interactions each year, enabling conversational, human-centered experiences across the globe. We move as one team , empowering our collective efforts by valuing each individual’s unique perspective. This fosters strong bonds grounded in respect, transparency, and tru
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the role As a Senior AI Engineer at Typeform, you will be instrumental in building and evolving the AI capabilities behind Research Flow, alongside our broader AI products. Your work will help customers understand the “why” behind responses and move from research questions to informed decisions faster. Your scope will span generative AI applications, enterprise RAG systems, agentic workflows, model evaluation, machine learning pipelines, and the infrastructure required to run them reliably at scale. This is a hands-on engineering role with strong ownership. You will turn ideas and prototypes into production systems used by our customers, with direct influence on their quality and performance. You will also help define the technical standards for developing, evaluating, deploying, and monitoring AI across Typeform. Things you will do Build and deliver AI products Design, build, and deploy generative AI capabilities across Typeform’s products, with a key contribution to Research Flow. Develop applications using large language models, RAG, vector search, and agentic systems. Build services and APIs that allow product teams to integrate AI capabilities into customer experiences. Turn prototypes into reliable production systems with clear measures of performance and quality. Explore new ways for customers to collect, understand, and act on information using AI. Build scalable AI systems Design and operate machine learning services and workflows using Python, Docker, Kubernetes, and AWS. Build reliable pipelines for batch and real time processing using technologies such as Kafka and Airflow. Design solutions using vector databases to support retrieval, recommendations, personalisation, and semantic search. Use MLflow to manage experiments, model versions, registries, and deployments. Improve the reliability, performance, scalability, and cost efficiency of our AI systems. Evaluate and improve AI quality Build automated evaluation pipelines for generative AI applications, including the conversational and analytical capabilities behind Research Flow. Develop benchmarks that measure accuracy, relevance, reliability, fairness, latency, and cost. Evaluate retrieval strategies, including chunking, embeddings, context selection, and reranking. Monitor AI systems in production and identify opportunities to improve their quality and performance. Create safeguards that reduce unexpected behaviour and protect customer data. Shape our AI engineering practice Establish reusable patterns and technical standards for building, evaluating, and releasing AI systems. Help teams make informed decisions about models, frameworks, infrastructure, performance, and cost. Apply strong engineering practices across testing, security, observability, version control, and deployment. Share technical knowledge and support the development of other engineers. Keep up with relevant AI research, tools, and engineering practices, applying what is useful to Typeform. Collaborate across Typeform Partner with Product, Engineering, Data Science, Data Engineering, and Analytics teams to connect AI investments with customer and business needs. Work with Data Scientists to turn experiments and models into reliable production services. Communicate technical concepts, risks, and tradeoffs clearly to technical and nontechnical partners. Contribute to technical planning and help shape the direction of AI across Typeform. What you bring At least four years of experience building and deploying machine learning or AI systems in production. Strong Python and software engineering skills. Experience building production services using Python frameworks such as FastAPI. Practical experience developing generative AI applications using large language models, RAG, tool use, or agentic systems. Experience with frameworks such as PyTorch, LangChain, LangGraph, or similar technologies. A strong understanding of enterprise RAG systems, including chunking, embeddings, retrieval, reranking, evaluation, and monitoring. Experience creating automated evaluations for generative AI applications. Experience with AWS, Docker, Kubernetes, Terraform, and continuous integration and deployment practices. Experience using services such as AWS SageMaker or AWS Bedrock. Experience with Kafka, vector databases, or other technologies used for real time and high dimensional data processing. Experience managing machine learning workflows using MLflow. Experience monitoring production systems with tools such as Datadog or OpenSearch. The ability to balance quality, speed, reliability, scalability, and cost when making technical decisions. Strong communication skills and experience collaborating with Product, Engineering, and Data teams. Extra awesome Experience working in a B2B SaaS product company. Experience with orchestration tools such as Airflow or Argo Workflows. Familiarity with SQL, Spark, Snowflake, or other data processing technologies. Experience building systems that combine structured data, unstructured data, and generative AI. Experience with AI security, privacy, responsible AI, prompt injection protection, or data leakage prevention. Experience improving the latency and cost of AI systems operating at scale. *Typeform drives hundreds of millions of interactions each year, enabling conversational, human-centered experiences across the globe. We move as one team , empowering our collective efforts by
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Headquarters: Remote, United States About Calm Calm is the leading mental health brand on a mission to make the world happier and healthier. Known for its flagship consumer app—ranked #1 in its category with over 180 million downloads and availability in ten languages across 190 countries—Calm helps people sleep better, stress less, and live more mindfully through content and tools from experts and beloved celebrity voices. Building on this foundation, Calm has created a broader portfolio including evidence-based solutions like Calm Health , offered through employers, health plans and providers, designed to expand access to mental health and sleep support, boost benefits engagement, and drive positive health outcomes. Today, Calm supports more than 3,500 organizations and reaches over 42 million covered lives through Calm Health. Calm has been recognized as a TIME100 Most Influential Company and one of Fast Company’s Brands That Matter . Learn more at calm.com . What We Do We build Calm’s product, guide Calm’s analysis, secure Calm’s data, and operate the platforms that underpin it all. We’re product-minded, team-oriented, and grounded in the mission of meeting everyone where they’re at on their mental health journey. We work in fast-moving, small pods, and as an SDET you’ll make sure what we ship is reliable, well-tested, and ready for the millions of people who rely on Calm. What You’ll Do Millions of people rely on Calm every day, and you’ll help make sure every release earns their trust. As an SDET, you’ll build the automation and pipeline checks that catch issues early, lead our QA efforts, and partner with engineering, product, and design to ship the Calm app and our internal tools with confidence. Specifically, you will: Set the testing strategy and quality bar for the Calm app and our internal content and admin tools Architect and build automated test frameworks and suites (UI, API, mobile, and integration) that run reliably in our CI/CD pipelines Review requirements, specs, and pull requests early so issues are caught in-sprint rather than at the end Work with all of our consumer product teams on release planning and certification, and monitor release health after launch Partner with product and design (roughly 30% of your time) to define acceptance criteria and keep release timelines on track Manage and direct our offshore QA team, shifting their work toward automation and higher-value testing over time Triage and document defects with clear, actionable detail, and drive them to resolution Track and report on quality metrics such as coverage, flakiness, escaped defects, and release stability Use AI-assisted tooling to speed up test creation, maintenance, and analysis Contribute to feature development in Android, iOS, backend, or web as the role grows Who You Are 3+ years of experience as a software engineer, SDET, or QA automation engineer Strong programming skills in Java and JavaScript/TypeScript Hands-on experience building test automation frameworks and integrating them into CI/CD pipelines Experience testing mobile apps (iOS and/or Android) Experience leading QA efforts and owning release readiness, ideally with distributed or offshore teams Comfortable using AI-assisted tools in your testing and development workflow Nice to Haves Experience with a consumer subscription or mobile app at scale Hands-on development experience in a mobile, backend, or web codebase Minimum Requirements 3+ years of related experience Calm uses a geographic pay model that determines salaries based on the location where an employee lives. For this position, the base pay ranges across Calm’s pay tiers is as follows: $111,400 - 181,500. The base pay range represents the low and high end of Calm’s salary range for this position. Not all candidates will be eligible for the upper end of the salary range. Exact salary will ultimately depend on multiple factors, which include the successful candidate's geographic location, skills, experience and other qualifications. Calm uses employee zip code to determine which pay range applies. This role is also eligible for equity + comprehensive benefits + 401k + flexible time off. Calm may incorporate artificial intelligence technology to support the application review process, but rest assured that human reviewers are involved in all stages of the hiring process. Calm is committed to providing reasonable accommodations for qualified individuals with disabilities, including disabled veterans. If you require a reasonable accommodation to complete any part of the application or interview process, please contact Calm’s Recruiting team at recruitingaccommodations@calm.com . All accommodation requests will be handled confidentially and assessed on a case-by-case basis. We believe that mental health is health, and every person should be considered in the discussion. That’s why we’re proud to be an equal opportunity workplace, committed to providing equal employment opportunities to all applicants and employees regardless of race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, medical condition, genetic information, military or veteran status, gender identity or expression, sexual orientation, or any other characteristic protected by applicable federal, state or local law. Calm is deeply committed to diversity, equity and inclusion. We strive to create a mindful and respectful environment where everyone can bring their authentic self to work, and experience a culture that is free of harassment, racism, and discrimination. Employment offers are contingent upon the successful completion of a background check. Roles which require access to certain types of information may also require the successful completion of a drug screening. FOR US BASED POSITIONS: Calm participates in e-verify. E-verify provides the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Right to Work E-Verify Participation To apply: https://weworkremotely.com/remote-jobs/calm-com-software-development-engineer-in-test
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DescriptionMEDvidi is an AI-powered mental healthcare clinic setting a new standard for safe, effective, and scalable psychiatric care in the United States.
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AP Operations, Automation & Scalability• Own the end-to-end invoice-to-pay and payment lifecycle across legal entities, physician practices, and locations.
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About CTICTI Clinical Trial and Consulting Services is a global, privately held, full-service clinical contract research organization (CRO) focused on the advancement of treatments for chronically and critically ill patient populations.
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We are hiring a Senior Psychological Wellbeing Practitioner Xyla Digital Therapies (part of Acacium Group)Remote (with occasional travel to UK offices as required) Full-Time 30 hours, Permanent £35,500 per annum plus an amazing benefits package!
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We are looking for an experienced Senior Director of Customer Support to join our Operations team. The Senior Director of Customer Support is responsible for shaping and executing the strategic vision of the customer support department. In a supervisory capacity, they adeptly recruit, train, and mentor a diverse range of customer support staff, fostering their professional growth and ensuring alignment with departmental goals. By implementing operational efficiencies and leveraging key performance indicators, they guarantee that service level agreements are consistently met. Additionally, the Senior Director of Customer Support identifies opportunities for enhancement and stays abreast of industry best practices. Operating collaboratively, they forge strong ties with product, marketing, and sales teams, using insights from customer interactions to inform strategic decisions that not only resolve issues but contribute to the overall success of the company. To work at Talkspace, you need to be as passionate as we are about our work, and excited to partner with us on delivering quality mental healthcare. This is a remote position based on Eastern Time. Talkspace Headquarters is located in NYC. What You’ll Do Leadership and Strategic Planning Lead, mentor, and train customer support leadership to achieve high performance and professional growth. Set performance goals, conduct regular performance reviews and one-on-ones, and provide constructive feedback. Foster a positive and collaborative team culture focused on empathy and problem-solving. Develop and communicate a clear strategic vision for the customer support department that aligns with overall business objectives. Stay informed about industry best practices and incorporate them into the support strategy. Operational Excellence Oversee daily support operations, including managing ticket queues, call volumes, and chat inquiries. Implement and continuously improve customer support processes and tools to increase efficiency and scalability. Develop and execute strategies to improve key performance indicators (KPIs) such as first response time and resolution time, ensuring all service level agreements (SLAs) are met. Strategically manage the annual budget for the department, including resource allocation, technology investments, and vendor contracts to optimize efficiency and ROI. Customer Experience Serve as an escalation point for complex or sensitive member issues, ensuring swift and satisfactory resolution. Analyze member feedback and support data to identify trends and opportunities to improve the overall member journey. Champion the member perspective by creating and delivering a bi-annual Voice of the Customer (VoC) report to inform company-wide decisions and initiatives. Cross-Functional Collaboration Collaborate with product, engineering, and clinical teams to address systemic customer issues and provide insights from member interactions to inform product development and company strategy. Performs other related duties as assigned. About You Bachelor’s degree in business, management, or a related field required. 10+ years of experience in a customer-facing support role, with at least 2-3 years in a leadership or management position. Experience working in the telehealth or healthcare industry is highly preferred. Proven track record of managing and developing high-performing teams. Strong analytical skills with the ability to use data to drive decisions and improve performance. Excellent written and verbal communication skills. Proficiency with support software (e.g., Zendesk, Intercom, Salesforce) and a passion for technology. A high degree of empathy and the ability to handle difficult situations with patience and professionalism. Deep understanding of customer service principles and a commitment to delivering an exceptional customer experience. Experience implementing customer-centric strategies. Benefits Comprehensive Medical, Dental and Vision plans coverage since day one Pre-tax benefits: HSA/ FSA <li style="font-weight: 400;
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We are looking for an enthusiastic and motivated Clinical Recruiter to join our team! In this role, you’ll support the recruitment of licensed mental health professionals who provide care through Talkspace. You’ll work closely with our Clinical Recruitment team to source and screen qualified candidates, coordinate interviews, manage candidate communications, and support the hiring process from initial outreach through onboarding. This is a great opportunity for someone with early-career experience recruiting clinical therapists who is excited to continue developing their recruiting skills in the behavioral health industry. We’re looking for someone who is organized, proactive, personable, and eager to build relationships while helping expand access to quality mental healthcare. This is a remote position based on Eastern Time. Talkspace Headquarters is located in NYC. What You’ll Do Clinical Recruitment & Candidate Management Source and engage licensed mental health professionals through job boards, professional networks, social media, and other recruiting channels. Review applications, screen resumes, conduct initial candidate interviews, and verify clinical licensure and qualifications. Coordinate interviews with clinical hiring teams and manage candidate communication throughout the recruitment process. Build and maintain candidate pipelines to support ongoing clinical hiring needs. Provide a positive and responsive candidate experience from initial outreach through the hiring process. Recruitment Outreach & Partnerships Support targeted recruitment campaigns, including email outreach, job postings, and other sourcing initiatives. Assist with recruitment events and relationship-building efforts with academic institutions and professional associations. Partner with the Clinical Recruitment team to understand hiring priorities and identify qualified candidates. Reporting & Process Improvement Maintain accurate candidate records and recruitment activity in applicant tracking systems. Track recruiting metrics, candidate pipelines, and progress toward hiring goals. Identify opportunities to improve sourcing strategies, candidate engagement, and recruitment workflows. Team Collaboration & Employer Branding Represent Talkspace’s mission and values through positive, professional interactions with candidates and internal stakeholders. Collaborate with clinical hiring teams to understand role requirements and support recruitment needs. Stay informed about behavioral health recruiting trends, clinical licensure requirements, and relevant hiring practices. Perform other related duties as assigned. About You 1–2+ years of experience recruiting clinical therapists or licensed mental health professionals. Experience sourcing, screening, and engaging clinical candidates throughout the recruitment process. Familiarity with behavioral health roles, clinical licensure requirements, and recruiting practices. Strong organizational and time management skills, with the ability to manage multiple candidates and priorities. Excellent written and verbal communication skills, with a friendly, professional, and approachable demeanor. A proactive, resourceful, and collaborative attitude with a willingness to take initiative and learn. Experience using applicant tracking systems, job boards, and recruiting tools. Benefits Comprehensive Medical, Dental and Vision plans coverage since day one Pre-tax benefits: HSA/FSA 401k Retirement Savings Program with 3% matching <span style="font
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Precision for Medicine is looking for a Site Contracts Manager to join our European Team. The position can be covered fully remotely from Poland, Slovakia, Serbia, Romania or Hungary. Position Summary: Review, draft, negotiate and track a variety of legal agreements including confidentiality agreements, master confidentiality agreements, clinical study agreements and amendment agreements. Work closely…
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the Role: Octave is hiring Licensed Clinicians to work within an organizational structure to provide high-quality behavioral health care to our clients. Octave Clinicians will join a diverse clinical team in providing therapy in a collaborative, client-centered, evolving environment. Octave Clinicians demonstrate strong clinical service thinking, informed by evidence-informed therapies. It is our effort to drive quality access and customize mental health treatment plans and service delivery for our clients. You will treat adult clients with stress, depression, anxiety, or other mental health concerns via video, using short-term, evidence-based therapies. Candidates must be licensed in Virginia at the master's or doctoral level, well-versed in evidence-based therapies, like CBT or DBT, and an expert in the delivery of culturally responsive care. We are seeking out Licensed Clinicians who are willing to work both in-person and remotely. As a Clinician with Octave, you will be able to build out a caseload that gives your clients the option to see you virtually or in-person. It is ideal that you already have a commercial clinical space that you can operate from to see clients in person through Octave. At this time, we are not providing an office space. You are able to see virtual clients from your home office, but we do require that you see in-person clients from a commercial office setting. You are a good fit if you are: Passionate about expanding access to high-quality mental health care. Skilled at providing short-term, evidence-based therapies to a diverse range of adult clients. Adept at building and maintaining a strong therapeutic alliance. Willing to deliver feedback-informed care using standardized measures. Expert at providing culturally responsive and culturally competent care. Open to learning from your colleagues and clients. Someone who thrives in a culture of thoughtful feedback and transparency. Qualifications: LMFT, LPC, LCSW, PsyD Current License in Virginia. Master’s Degree or higher from an accredited school of Social Work, Psychology, Counseling or Marriage, or Family and Child Counseling. Must be licensed and in good standing with your governing licensing board. Preferred 1 year of related post-license clinical experience required. At least 2 years of experience preferred in one or more of the following areas: CBT for depression or anxiety DBT for emotion dysregulation Unified Protocol for emotional distress CPT or PE for trauma Octave's Company Values: The below values drive our day-to-day operations. We’re human beings first. We operate with empathy and kindness – with our clients, with our collaborators, and with ourselves. People deserve better than status quo. We’re willing to tackle the intractable problems, no matter how big, because someone should. We ask big questions, we craft big solutions, and we challenge ourselves and others to make it happen. No bystanders. No stars. No tourists. Each person has been selected to be here, and with that comes a responsibility to bring your expertise, share your ideas, and help make this company better. Partnership paves the path ahead. We don’t operate in a silo, internally or externally. To transform the system, we believe in working with others to create something bigger, better, and stronger. Quality is crucial at scale . Quality is core to our business, and we refuse to sacrifice it as we grow. Progress is a process. In the pursuit of progress, we iterate, reflect, learn, adjust – and always leave things better than we found them. There are people behind every data point. We recognize that numbers tell only one part of the story, and we also do the work to understand impacts at the individual level. Physical Requirements: Prolonged periods sitting at a desk and working on a computer. Must be able to frequently communicate with others through virtual meeting applications such as Zoom and Google Meet. Must be able to observe and communicate information on company provided laptop. Move up to 10 pounds on occasion. Must be eligible to work in the United States without sponsorship now or in the future. Octave’s policy requires that all clinical sessions be conducted while you are physically located in the United States. System Requirements: Octave IT supports these minimum system requirements for the most optimized experience using Octave telehealth tools: Computers that are Mac OS (Ventura or later) and Windows OS (10/11). Computers kept up with the most recent security updates. An unmanaged device (a device not provided to you by another company/organization). Additionally, Octave IT does not support using iOS, Android, or ChromeOS as your primary device. Compensation: Starting pay for qualified applicants will depend on a combination of job-related factors, which may include education, training, experience, location, business needs, or market demands. The expected salary range for this rol
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We're hiring an Associate, Service Transformation to join our Concierge Optimization team. Oscar is the first health insurance company built around a full stack technology platform and a relentless focus on serving our members. We started Oscar in 2012 to create the kind of health insurance company we would want for ourselves—one that behaves like a doctor in the family. About the role: The Associate, Service Transformation is responsible for working cross functionally with business and technical Oscar stakeholders and representing the needs and interests of the department in company wide strategic initiatives and in solving business problems related to internal processes. You will lead the design, optimization, and implementation of processes and improvements to operations to support achieving organizational goals. This requires collecting and documenting requirements, and managing project plans. It also involves documenting important project decisions, managing project governance, and applying frameworks. Additionally, it necessitates analyzing data and communicating risk mitigation strategies. These efforts must span across different projects and team members at the same time. You will report into Senior Director Member & Provider Services. Work Location: This position is based in Tempe, New York, Atlanta or Dallas, requiring a hybrid work schedule with 3 days of in-office work per week. Thursdays are a required in-office day for team meetings and events, while your other two office days are flexible to suit your schedule. team meetings and company events. Internal applicants living outside of the listed location(s) will be considered for this role provided they meet all job requirements and internal transfer eligibility criteria. Pay Transparency: The base pay for this role in the states of California, Connecticut, New Jersey, New York, and Washington is: $96,876.00 - $127,149.75 per year. The base pay for this role in all other locations is: $87,188.40- $114,434.78 per year. You are also eligible for employee benefits, participation in Oscar's unlimited vacation program and annual performance bonuses. Responsibilities: Leads the end-to-end management of cross-functional implementations/projects, including project plan creation, stakeholder engagement, managing cross-functional relationships to drive collaboration, edge case mitigation, and on-time completion. Evaluate overall departmental performance by creating, gathering, analyzing data and assisting in development of departmental metrics and implementation of mitigation strategies. Collaboratively works with all relevant partner groups to create proactive implementation, communications, and program strategies for successful change management and risk mitigation programs. Mentor team members and promotes colleagues' growth. Compliance with all applicable laws and regulations. Other responsibilities as assigned. Requirements: A bachelor's degree or 3+ years commensurate experience 3+ years of work experience in operations, health insurance, data analysis, engineering or consulting 2+ years of experience using data software such as Excel, SQL, Python or other data analytics tools 2+ years of experience with end-to-end project management 2+ years of experience designing and improving workflows and standing up accompanying operating and technical procedures 2+ years of experience with process improvement methodologies such as Lean, Six Sigma or Theory of constraints Bonus points: Bachelor's degree in Engineering, Business Administration, or other related field Lean Six Sigma Green Belt certification or higher This is an authentic Oscar Health job opportunity. At Oscar, being an Equal Opportunity Employer means more than upholding discrimination-free hiring practices. It means that we cultivate an environment where people can be their most authentic selves and find both belonging and support. We're on a mission to change health care -- an experience made whole by our unique backgrounds and perspectives. Pay Transparency: Final offer amounts, within the base pay set forth above, are determined by factors including your relevant skills, education, and experience. Full-time employees are eligible for benefits including: medical, dental, and vision benefits, 11 paid holidays, paid sick time, paid parental leave, 401(k) plan participation, life and disability insurance, and paid wellness time and reimbursements. Artificial Intelligence (AI): Our AI Guidelines outline the acceptable use of artificial intelligence for candidates and detail how we use AI to support our recruiting efforts. Reasonable Accommodation: Oscar applicants are considered solely based on their qualifications, without regard to applicant’s disability or need for accommodation. Any Oscar applicant who requires reasonable accommodations during the application process should contact the Oscar Benefits Team (accommodations@hioscar.com) to make the need for an accommodation known. California Residents: For information about our collection, use, and disclosure of applicants’ personal information as well as applicants’ rights over their personal information, please see our Privacy Policy .
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What You'll Do Revenue Cycle Support Organize and process claims into our database, ensuring accuracy and efficiency. Maintain accurate records of all claims and invoices processed. Ensure compliance with relevant laws, regulations, and policies related to claims and billing. Support a streamlined process for efficient and accurate billing. Team Collaboration Work closely with internal team members to resolve billing issues and ensure timely reimbursement for Talkspace. Communicate effectively with team members and other departments. Performs other related duties as assigned. About You Bachelor's degree in accounting, finance, or related work-experience. Experience with electronic claims processing and/or billing software. Proficient in Microsoft Office (especially Excel). 2+ years of experience in billing and accounting is preferred. Healthcare experience, experience with medical billing codes and terminology is preferred Benefits Comprehensive Medical, Dental and Vision plans coverage since day one Pre-tax benefits: HSA/ FSA 401k Retirement Savings Program with matching up to 3% Voluntary benefits including disability, basic life or pet insurance, etc. Monthly Wellness Stipend to promote mental and physical self-care Flexible PTO and Remote First Environment Regular team events, including Wellness Workshops and Team Building Events Free access to Talkspace products for you and one household member, as well as access to a friends and family discount! Compensation At Talkspace, we believe that pay transparency during the interview process is a critical part of diversity, equity, and inclusion. Our salary bands are based on internal and external compensation benchmarks, which we regularly evaluate to ensure we pay competitively. The hourly rate for this role is between $18.00 - $22.00. Within the compensation bands, leveling corresponds to each candidate’s relevant experience, skills as assessed during the interview process, education, and applicable certifications. Why Talkspace Talkspace is the world’s leading online therapy company, serving over 2 million users looking to begin their wellness journey through tele-health. According to the World Health Organization, close to 1 billion people worldwide live with a mental disorder, and on average more than 75% with mental, neurological, and substance use disorders receive no treatment for their condition at all. Additionally, one-third of the world’s population – 2 billion people – live in countries that spend less than 1% of their health budgets on mental health. Therapy is an universal need and it's our mission here to change the world by cultivating an intentional space for people to feel supported through quality care that is simple and accessible. Combining our passion for innovation along with our desire to help others overcome the stigma behind “getting help,” we are transformi
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We're hiring an Associate, Member and Provider Programs to join our Member Experience Team. Oscar is the first health insurance company built around a full stack technology platform and a relentless focus on serving our members. We started Oscar in 2012 to create the kind of health insurance company we would want for ourselves—one that behaves like a doctor in the family. About the role: The Associate, Member and Provider Programs is responsible for working cross functionally with internal and external Oscar stakeholders and representing the needs and interests of the department in company wide initiatives. The position requires project management, implementation and communication skills, detail orientation and documentation with an ability to work across disparate initiatives and stakeholders at the same time. You will report into the Senior Manager, MPSO Initiatives. Work Location: This position is based in our Tempe, AZ office, requiring a hybrid work schedule with 3 days of in-office work per week. Thursdays are a required in-office day for team meetings and events, while your other two office days are flexible to suit your schedule. #LI-Hybrid Pay Transparency: The base pay for this role is: $91,659 - $120,303 per year. You are also eligible for employee benefits, participation in Oscar's unlimited vacation program and annual performance bonuses. Responsibilities: Leads the end-to-end management of cross-functional implementations/projects for member experience and member & provider contact centers. This includes project plan creation, stakeholder engagement and updates, managing cross-functional relationships to drive collaboration, risk and issue mitigation, and accurate on-time completion. Assessing impact of new programs on existing operations and workflows along with member/provider/colleague experience. Steering program development to create leading consumer experience. Proactively identify risks and implement mitigation strategies. Developing needed frontline training, workflows, knowledge base, and other artifacts to ensure successful launch of new initiatives. Leading monitoring and issue triage at program launch. Collaboratively works with all relevant internal and external stakeholder groups to formulate proactive implementation, communications, and program strategies for successful change management and risk mitigation initiatives. Maintaining project plans, documentation and updating stakeholders on progress and status. Identify and action on opportunities to improve member experience and member & provider services operations delivering impactful outcomes. Apply technology to transform how work is done unlocking better experiences for frontline colleagues and members at scale. Mentors team members and promotes colleagues' growth and professional development. Compliance with all applicable laws and regulations. Other duties as assigned. Requirements: Bachelors degree or 4+ years commensurate experience 3+ years of experience in program management 2+ years of experience in delivering projects / programs independently and within a team environment Bonus points: Contact center experience Experience implementing complex projects spanning tech innovation and operational impacts Experience / background in a fast-paced operations environment Successfully executed enterprise-wide initiatives: defined project plans, coordinated resources, managed implementation activities, and developed all processes associated with program rollout and ongoing support Healthcare experience (Health Insurance, Health Systems, or Healthcare Consulting) Master’s Degree PMP Certifications or Program Management Certifications Lean/Six Sigma Certifications This is an authentic Oscar Health job opportunity. At Oscar, being an Equal Opportunity Employer means more than upholding discrimination-free hiring practices. It means that we cultivate an environment where people can be their most authentic selves and find both belonging and support. We're on a mission to change health care -- an experience made whole by our unique backgrounds and perspectives. Pay Transparency: Final offer amounts, within the base pay set forth above, are determined by factors including your relevant skills, education, and experience. Full-time employees are eligible for benefits including: medical, dental, and vision benefits, 11 paid holidays, paid sick time, paid parental leave, 401(k) plan participation, life and disability insurance, and paid wellness time and reimbursements. Artificial Intelligence (AI): Our AI Guidelines outline the acceptable use of artificial intelligence for candidates and detail how we use AI to support our recruiting efforts. Reasonable Accommodation: Oscar applicants are considered solely based on their qualifications, without regard to applicant’s disability or need for accommodation. Any Oscar applicant who requires reasonable accommodations during the application process should contact the Oscar Benefits Team (accommodations@hioscar.com) to make the need for an accommodation known. California Residents: For information about our collection, use, and disclosure of applicants’ personal information as well as applicants’ rights over their personal information, please see our Privacy Policy .
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responsibilities include writing and reviewing statistical sections of protocols, writing and reviewing statistical analysis plans including complex study designs, conducting statistical analyses and presenting results to project teams and sponsors, and developing SAS programs for tables, listings, figures and analysis datasets…
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The Opportunity Carrot is seeking a Sr. Data Engineer to lead the evolution, reliability, and scalability of our modern data infrastructure across analytics, reporting, and business intelligence. In this role, you will architect, build, and maintain robust, automated data pipelines, orchestrate workflows, integrate diverse data sources, and partner with stakeholders across the business to deliver secure, compliant, high-quality data solutions. Your work will span the full data lifecycle, from architecting resilient ETL/ELT pipelines and developing real-time and batch data integrations to automating reporting, reducing technical debt, and enabling advanced analytics. Sr. Data Engineers at Carrot are operational stewards and technical mentors, driving improvements in system maturity, cost efficiency, automation, and collaborative practices. You will join our Data Engineering team, which develops and optimizes scalable data pipelines and cloud infrastructure to enable secure, automated reporting and analytics across Carrot. The team collaborates closely with Business Intelligence, Product, Finance, Legal, and Commercial partners to deliver reliable integrations and self-serve solutions that drive business insights and operational efficiency. What You’ll Own In this role, you will: Architect, build, test, deploy, and maintain scalable, automated ETL/ELT pipelines using Python, dbt, and orchestration tools such as Prefect and Airflow Administer and optimize cloud-based data warehouse and lake platforms, including Snowflake, AWS (S3, Redshift), and Google Cloud, integrating new sources and tuning for performance and cost Orchestrate data workflows with custom scheduling, alerting, dependency management, monitoring, and error resolution Design and maintain secure external data flows through SFTP, Files.com, and APIs, with a focus on reliability and compliance Automate manual reporting and operational tasks, building robust, reusable pipeline components that reduce operational overhead Partner with backend product engineers to optimize production database schemas with analytics use cases in mind Strengthen data quality, lineage, governance, and documentation practices across key data domains Mentor teammates and reinforce best practices in version control, code review, and structured workflow management What Success Looks Like In your first 12–18 months, you will have: Taken end-to-end ownership of core pipelines and integrations, with measurable improvements in reliability, data recency, and cost efficiency Automated high-effort manual workflows, reducing operational risk and freeing capacity for higher-value engineering work Delivered secure, compliant data integrations that stakeholders across the business trust for decision-making Strengthened observability across the platform, including monitoring, alerting, and incident response for critical data workflows Established yourself as a technical mentor and a go-to partner for Business Intelligence, Product, and cross-functional teams About You You likely have: Expert-level proficiency in Snowflake, dbt, and Python for data modeling, transformation, pipeline development, and advanced analytics Advanced SQL skills for complex querying, large-scale data model design, and database optimization Proven experience architecting, building, testing, deploying, and maintaining scalable, automated ETL/ELT pipelines using modern orchestration tools such as Prefect and Airflow Hands-on administration of cloud-based data warehouse and lake platforms, including Snowflake, AWS (S3, Redshift), and Google Cloud A strong understanding of secure external data flows through SFTP, Files.com, and APIs, with a focus on reliability and compliance Mastery of version control (Git, GitHub) and structured workflow management (Jira) for code review, audit trails, and operational transparency A demonstrated ability to automate and simplify complex manual tasks, building robust, reusable pipeline components Dependability, adaptability, and a collaborative approach to engineering, thriving in dynamic and ambiguous environments Nice to Have ⭐ While not required, we would be especially excited if you bring: Hands-on experience in startup or rapid-growth environments, delivering technical solutions under shifting priorities A background supporting business intelligence, analytics, and data science teams through large-scale integrations and multi-tenant reporting Familiarity with both batch and event-driven ingestion paradigms, including near-real-time pipelines built on Snowflake, dbt, and Python Experience automating operational, financial, or compliance-driven workflows within cloud data environments Exposure to audit, privacy, and compliance frameworks such as SOC 2, HIPAA, GDPR, ISO, and SOX, particularly in data governance and secure access controls Experience in regulated industries such as healthcare, healthtech, or SaaS Why This Role Matters Reliable data is the foundation of how Carrot operates, from the analytics that guide business decisions to the reporting our customers and partners depend on. The systems this role owns determine the accuracy, recency, and security of data used across the entire company. As Carrot scales globally, the Sr. Data Engineer will make our data platform more automated, resilient, and cost-efficient, enabling teams across the business to move faster with data they trust. This work directly supports Carrot's mission of expanding access to fertility and family-building care worldwide. Interview Process We believe in a thoughtful and transparent interview process designed to create alignment for both candidates and our team. For this role, candidates can expect: Recruiter Screen — 30 minutes Hiring Manager Interview — 30–45 minutes Cross-Functional Panel Interviews — 4
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THE ROLE AI is rewriting how every company works, and everyone is racing to figure out how to secure it. We have, and we need someone to take it to market. The AI Security Sales Executive is a quota-carrying sales role dedicated to Abnormal's AI Security suite: five products built to help customers govern AI, secure AI, and defend against rogue AI. You will work alongside the Account Executives who know our customers best: joining land motions, driving AI Security expansion across our 5,000+ customers, and running focused outbound to win net new logos in the largest enterprises. Early on, most of your focus will be expansion. This is a sales role for someone who can carry a number and go as deep technically as our best engineers when a conversation demands it. The timing matters. Abnormal is growing quickly, with more than 5,000 customers and over 30% of the Fortune 500 trusting us to protect their people. AI security now comes up regularly in customer conversations at the executive level, and customers already trust our behavioral AI to solve it. You will have real say in how this category gets sold. WHAT YOU'LL DO Own AI Security in your region. Carry the AI Security quota and run the sales cycle from first conversation through close. Drive expansion across our customer base. Lead upsell campaigns into customers who already trust Abnormal, and join land motions where AI Security belongs in the conversation. Run focused pipeline generation. Build a targeted, strategic outbound motion to open net new logos in the largest enterprises, partnering with the core AE where a relationship exists. Quality over volume. Partner with Account Executives. Work alongside the core team in your region, equip them to carry AI Security conversations, and step in on the deals that matter most. Go deep on the technology. Hold your own with security and platform teams on AI governance, agent security, and cloud security when a customer needs more than a standard pitch. Run point on design partner conversations for products still in early availability, working closely with product leadership to shape these deals and bring the right resources to the table. Shape the product and the playbook. Work directly with Product and R&D leadership, including our co-founder and CTO, and feed what you hear in the field back in a fast loop as the suite matures from early availability to GA. Build AI Security expertise across the sales team, in addition to closing. Stay current as the suite evolves. Availability and depth will shift quickly, and you will keep pace. WHAT YOU'LL SELL Abnormal's AI Security suite includes five products, each at a different stage of availability: AI Governance: Discovers your AI, uncovers shadow AI, and shows who's using what and at what cost. AI Cloud Security: Detects and contains AI cloud breaches using behavioral AI and honeypots. AI Employee Guardrails: Lets employees use AI without leaking data or triggering unintended actions. AI Agent Security: Inventories an organization's AI agents and ensures they behave as intended. AI Security Workbench: Lets security teams use AI to run investigations with Abnormal's models, without guardrails. WHY THIS ROLE MATTERS RIGHT NOW Every security vendor is staking a claim in AI security. Abnormal has earned real credibility here through eight years of behavioral AI investment and a track record protecting email for thousands of customers. That trust is an advantage today, not a permanent one, and this role exists to make sure we capitalize on it while the window is open. For the right person, that means owning a brand-new motion at the center of a fast-growing company, working directly with executive and product leadership, and building a track record as one of the people who defined how this category gets sold. WHAT WE'RE LOOKING FOR 5+ years of quota-carrying sales experience, primarily selling into Enterprise accounts, with a proven record of personal quota attainment and winning new business. Hands-on experience selling an AI product, with enough technical and product depth to run the sales cycle as the expert and give our product team credible feedback. A record of selling in security or closely adjacent infrastructure. Technical depth and curiosity: comfort discussing AI architecture, cloud security concepts, and how behavioral models work, in enough detail to earn trust with technical buyers. A consultative, challenger style, paired with the hunter instincts to run strategic outbound into new logos. Comfort operating in ambiguity. The suite and the motion for selling it are still evolving, and much of the playbook will be written by whoever takes this role on. Strong cross-functional instincts. You will partner closely with Account Executives, Sales Engineering, and product leadership, and you will work autonomously between those touchpoints. NICE TO HAVES Direct experience selling AI security, cloud security, or other emerging security categories. Experience as an early seller or builder of a new motion: a first sales hire, a founding seller, or a new product line launched inside a larger company. Experience in an overlay, specialist, or advisory role in cybersecurity or AI, or a record of selling into CISOs and security leaders. Experience selling early-availability products and shaping design partner deals. #LI-RJ1 A note on AI in our process: Abnormal AI uses AI-assisted tools to help our recruiting team prepare for candidate interviews. These tools analyze resume content and role requirements to suggest interview questions and areas for the interviewer to explore.They do not make hiring decisions or screen candidates automatically. Every decision about a candidacy is made by a person. Further, if your application is successful and Abnormal AI makes a conditional offer of employment, we will carry out pre-employment checks which must be successfully completed to progress to a final offer. All processes and pre-employment checks are in line with prevailing legislation and Abnormal AI's policies relevant to our security and privacy standards. Abnormal AI is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by law. For our EEO policy statement please click here . If you would like more information on your EEO rights under the law, please click here . To apply: https://weworkremotely.com/remote-jobs/abnormal-ai-security-sales-executive
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Headquarters: Remote About Carrot: Carrot is the leading global fertility and family care platform, built on intelligent care orchestration: the right clinical guidance, at the right moment, in the context of each member’s life. More than a thousand multinational employers, health plans, and health systems trust Carrot to support millions of members across 195 countries – from pre-pregnancy through menopause and major life moments in between. Carrot's comprehensive clinical program delivers industry-leading cost savings for plan sponsors and award-winning experiences and improved outcomes for millions of people worldwide. Carrot is widely regarded as a defining force in healthcare innovation as a recipient of several top-tier awards, including Fast Company's 'Most Innovative Companies' and CNBC's '100 Barrier Breaking Startups'. The company is regularly cited by leading global outlets — including The Economist, Bloomberg, The Wall Street Journal, NPR, ABC News, and Harvard Business Review — as a leading voice on digital health, the future of work, and family health. Learn more at get-carrot.com . About Carrot Carrot is the leading global fertility and family-building platform providing care for everyone, everywhere. Trusted by more than a thousand multinational employers, health plans, and health systems, Carrot's comprehensive clinical program delivers industry-leading cost savings for employers and award-winning experiences for millions of people worldwide. From maternity through menopause and pre-pregnancy through parenting, Carrot is dedicated to expanding access and improving outcomes. Carrot empowers members with compassionate, personalized, and inclusive support. The Opportunity We're looking for a Lead Product Designer to shape the end-to-end experience for members. You'll own design from concept through execution for our mobile app priorities. You'll report to our Director of Product and be the design lead for this team, with the opportunity to pair with product designers working on other parts of the Carrot experience. The work spans two levels. You'll go deep on individual mobile-first experiences, including Sprints, our program for members working on their metabolic health alongside fertility, pregnancy, and menopause care. You'll also design how distinct pieces of the member experience fit together into one seamless mobile experience. What You’ll Own In this role, you will: Own mobile design end to end — concept through high-fidelity execution on iOS and Android. Bring the pieces together — design the information architecture and navigation that make distinct parts of the member experience feel like one product. Design for return, not just first use — drive adoption and retention through experiences that earn a member's attention daily, weekly, and monthly. Make complexity feel simple — turn large, dynamic, nuanced information into something members trust at a glance. Partner closely with our Content Designer so visual and written communication land as one experience. Ground decisions in evidence — run qualitative and quantitative research, and use it to back what we build. Grow our design system with accessibility, consistency, and scalability in mind. What Success Looks Like In your first 12–18 months, you will have: Shipped design work that measurably moved member adoption and engagement, with metrics you can point to. Conducted user research and testing and developed a sharp sense of updates to best drive member engagement and business goals. Contributed to our design system- letting teams ship faster and more consistently. About You You likely have: A Bachelor's Degree 10+ years in product/UX design, with a portfolio of mobile-first work and end-to-end ownership of complex, multi-step journeys Experience building and working on consumer apps focused on daily and weekly active usage A track record designing for engagement and retention — habit formation, behavior change, wellness, or similar AI as a core part of your design practice, plus experience designing AI-powered product experiences Systems thinking to create experiences that feel clean and simple for users Strong visual and interaction craft, hands-on prototyping, and fluency with building products people love to use Experience leading user research or usability testing Nice to Have ⭐ While not required, we would be especially excited if you bring: Experience with behavior change frameworks or gamification Experience helping teammates develop as designers Empathy and sensitivity to the challenges of healthcare journeys Why This Role Matters Fertility, pregnancy, and menopause care unfold over years, not appointments. Much of what shapes a member's outcome happens between clinical visits. Nobody returns to an app out of obligation — they return because it's useful, respects their time, and doesn't make them feel judged. Design is the difference. Engagement here isn't a vanity metric; it's how the product does anything at all for a member's health. You will shape that experience, with the opportunity to put your work in front of millions of people. Interview Process We believe in a thoughtful and transparent interview process designed to create alignment for both candidates and our team. For this role, candidates can expect: Recruiter Screen — 30 minutes Hiring Manager Interview — 30 minutes Portfolio Interview — 1 hour Final Round Interviews — 2 hours Throughout the process, we will share additional context about the team, business priorities, customer landscape, and what success looks like in this role. Why Candidates Join Carrot Carrot offers the opportunity to do meaningful work in service of a deeply human mission. Highlights include: A mission-driven company focused on expanding access to fertility and family-forming care globally. A high-growth environment where leaders are empowered to shape strategy and drive impact. Competitive compensation, equity, and comprehensive benefits. Flexible Time Off and a culture that actively encourages employees to recharge. Comprehensive parental leave and family-forming benefits. A collaborative, inclusive, and values-driven culture. The opportunity to work alongside passionate, thoughtful teammates committed to improving healthcare outcomes worldwide. Compensation Carrot offers a holistic Total Rewards package designed to support our employees in all aspects of their life inside and outside of work, including health and wellness benefits, retirement savings plans, short- and long-term incentives, parental leave, family-forming assistance, and a competitive compensation package. The startin
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Headquarters: San Francisco, CA or Remote, US Our vision is to build the next generation platform to enable easy and fast creation of audio and video content powered by cutting-edge AI. Building a revolutionary way to record, transcribe, edit, and mix spoken audio and video comes with a series of unique challenges and requires solving hard and complex problems. As a lead product data scientist on the team, you will play a critical role in shaping our growth strategy, up-leveling our experimentation culture, and scaling our business. What You’ll Do Conduct in-depth analysis to shape product PLG motion and B2B strategy. Develop deep understanding of the product ecosystem and identify opportunities to drive activation, engagement, and monetization through actionable insights. Leveraging AI tools to build and maintain self-service analytics enabling stakeholders to access reliable metrics, size opportunities, design experiments, and interpret results independently. Improve execution rigor of product teams by owning success metrics and opportunity sizing. Brain buddy with product and engineering teams for day-to-day experiment design, deployment, and analysis. Provide creative solutions for tricky experimentation scenarios. Evolve experimentation culture and practices within the company. What You Bring 5–8 years of experience in a Data Scientist or similar role. 3+ years working in a growth function. Strong business and product intuition to identify opportunities in the growth ecosystem. Strong knowledge of statistical analysis and A/B tests. Strong SQL skills and proficient in at least one programming language such as Python or R. Excellent communication and collaboration skills. Curiosity, savviness to navigate in a dynamic environment, and a growth mindset. Having worked at a fast-growing start-up is a plus. The base salary range for this role is $200,000 - $250,000/year. Final offer amounts will carefully consider multiple factors, including prior experience, expertise, location, level, and may vary from the amount above. About Descript Descript is building a simple, intuitive, fully-powered editing tool for video and audio — an editing tool built for the age of AI. We are a team of 150 and the backing of some of the world's greatest investors ( OpenAI , Andreessen Horowitz , Redpoint Ventures , Spark Capital ). Descript is the special company that's in possession of both product market fit and the raw materials (passionate user community, great product, large market) for growth, but is still early enough that each new employee has a measurable influence on the direction of the company. Benefits include a generous healthcare package, 401k matching program, catered lunches, and flexible vacation time. Our headquarters are located in the Mission District of San Francisco, CA. We're hiring for a mix of remote roles and hybrid roles. For those who are remote, we have a handful of opportunities throughout the year for in person collaboration. For our hybrid roles, we're flexible, and you're an adult—we don't expect or mandate that you're in the office every day. We do believe there are valuable and serendipitous moments of discovery and collaboration that come from working together in person. Descript is an equal opportunity workplace—we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. We believe in actively building a team rich in diverse backgrounds, experiences, and opinions to better allow our employees, products, and community to thrive. To apply: https://weworkremotely.com/remote-jobs/descript-lead-data-scientist-product
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the Role As a Business Intelligence Analyst , you will: Work closely with our Product, Strategic Analytics, Client Success, and Sales teams to create client-facing analyses. Showcase your engineering skills by creating data products from scratch and automating code so they can be re-used by other teammates. Continue to improve your technical and non-technical skill sets. Leverage Doximity's extensive datasets to identify and classify behavioral patterns of medical professionals on our platform. Grow into a presentation/communication-focused role or dive deeper into more-involved technical challenges—the choice is yours. What We're Looking For We're excited to meet candidates who have many of the following qualifications: Must have: Three (3) years of experience illustrating collaboration, passion for data, reliability, precision, curiosity, and respect for teammates and clients. Excellent SQL skills with proven ability to create and evaluate complex SQL statements involving numerous tables and complex relationships. Fluent in Python and experience using common modules (numpy, pandas, statsmodels, matplotlib) for EDA. Experience collaborating with non-technical stakeholders. Nice to have: Working knowledge of statistics and visualization. Experience working with data visualization tools. Advanced Excel skills. Experience using AI coding assistants and building AI-leveraged workflows. Experience working in the healthcare industry. Experience presenting data to a non-technical audience. The Core Values of the Client Intelligence team As an organization we value diversity - in backgrounds and in experiences. Healthcare is a universal concern, and we need people from all backgrounds to help build a better future for all. Below are additional core values specific to the Insights Team. Collaboration —The best candidates and teammates are not only strong in their own aptitudes but care deeply about supporting each other's growth. Passion for Data —You’re going to help our clients and team members with data-driven decision making. We need someone that can manipulate millions of rows of data and also ask the right questions to find the important insights. Reliability – Our team is efficient, flexible, and agile only because we trust the reliability of each member. We need self-starters and goal-oriented individuals for our continued success. Precision – Our team's deliverables power client analysis and inform real-world decisions. A successful candidate will triple check their work and their teammates' work, holding all of us to the highest data quality standards. Curiosity – Continuous learning is a cornerstone at Doximity, and curious individuals thrive in our environment. We’re looking for someone who is curious enough about data to go above-and-beyond the task for the true insight. Respect – A key dynamic that allows our team to flourish is respect: for ourselves and our quality of work, for our teammates, and for our internal clients who are under the pressure of deadlines and finance goals. Why You'll Love Working Here At Doximity, you'll join a mission-driven company where your work has a meaningful impact on healthcare. We believe great ideas come from empowered teams, and we're committed to creating an environment where people can do their best work. Make a real impact. Help build products that support over a million healthcare professionals and ultimately improve patient care. Work with exceptional teammates. Collaborate with thoughtful, talented colleagues who value curiosity, humility, and continuous learning. Enjoy flexibility and trust. We support flexible ways of working and empower employees with the autonomy to own their work. Grow your career. Take on meaningful challenges, develop new skills, and shape your career through mentorship and professional development. Bring your authentic self. We're committed to fostering an inclusive culture where diverse perspectives are welcomed, respected, and celebrated. Our Hiring Process & AI Tools Doximity may use artificial intelligence (AI)-enabled tools throughout the hiring process to help improve the candidate experience and support our recruiting team. These tools may assist with administrative tasks such as scheduling, general communication, interview coordination, note-taking, or summarizing interview feedback. Human recruiters and hiring managers make all hiring decisions. We are committed to using AI responsibly, transparently, and in accordance with applicable laws. Equal Employment Opportunity Doximity is proud to be an Equal Opportunity Employer. We are committed to creating an inclusive workplace where everyone can thrive. We consider all qualified applicants without regard to race, color, religion, creed, sex, gender identity or expression, sexual orientation, national origin, ancestry, age, disability, veteran status, genetic information, marital status, or any other characteristic protected by applicable federal, state, or local law. If you require a reasonable accommodation during the application or interview process, please let us know so we can support your participation. To apply: https://weworkremotely.com/remote-jobs/doximity-business-intelligence-analyst-contractor
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THE ROLE Descript is at an inflection point. We have 50M+ users, genuine product-market fit, and a real opportunity to move upmarket—converting high-fit self-serve users into consolidated enterprise contracts and going after the accounts that belong in our pipeline. As Head of Enterprise Marketing, you'll own that motion end-to-end. This is a builder role for someone who's done it before: someone who can meticulously understand what's driving inbound interest, identify which accounts to go after and why, and design the campaigns, lifecycle plays, and conversion experiments to bring them in. You'll co-own upmarket pipeline with Sales, partner with Product on the self-serve-to-enterprise conversion motion, and partner with our in-house Growth/Paid team and RevOps to make sure the whole system is instrumented and accountable. The raw materials are here—a passionate user community, a strong product, and a large market. This hire shapes what we do with them upmarket. WHAT YOU'LL DO Pipeline Strategy & Execution Co-own upmarket pipeline targets with Sales, with shared accountability for sourced and influenced pipeline Build and execute an enterprise demand playbook: ICP definition, target account selection, channel mix, offer strategy, and campaign design and execution Develop a vertical prioritization framework: define which industries and enterprise segments to pursue, in what order, and with what message Design account-based programs with messaging and experiences calibrated to high-fit accounts Own and maintain an annual marketing calendar that aligns campaign activity to business milestones, seasonal growth opportunities, and pipeline targets Source and manage contract and agency resources as needed Self-Serve to Enterprise Conversion Partner with Product and Sales to identify high-fit self-serve buyers and design conversion experiments that move them toward consolidated contracts Build lifecycle plays that nurture individual users into team and enterprise buyers Develop and iterate on the plays, offers, and sequences that convert product-qualified accounts into pipeline Performance & Measurement Meticulously track which channels, plays, and offers are driving inbound interest and conversions, and use that intelligence to sharpen programs continuously Build AI-first marketing ops and measurement frameworks that give the team real visibility into what's working Report regularly on pipeline contribution, channel efficiency, and program performance Sales & Cross-functional Partnership Partner daily with Sales on account priorities, ABM strategy, and pipeline reviews Brief and align with the in-house paid advertising team on enterprise-targeted campaigns Co-own enterprise lifecycle with RevOps, ensuring accountability is clear and programs are coordinated Own the strategy for high-touch deal acceleration programs—things like executive roundtables and leadership-level events—partnering with Field Marketing on execution Contribute to enterprise pricing and packaging strategy alongside Product and Sales, with an eye toward what moves deals forward and expands accounts WHAT YOU BRING Minimum Qualifications 8+ years of B2B marketing experience, with at least 3 years building or scaling an upmarket or enterprise demand motion Experience at a PLG or product-led company—you understand the self-serve-to-enterprise conversion motion and have driven it Consumer-to-B2B crossover experience; you know how to market to users who are also buyers Strong analytical skills and a track record of building measurement frameworks that actually get used Experience co-owning pipeline targets with Sales in an accountable, collaborative way Preferred Qualifications Deep familiarity with modern ABM tooling and CRM/MAP integration Experience building, or deeply partnering with, AI-native marketing ops and workflows Background in SaaS, media tech, or creative tooling Demonstrated ability to design and run conversion experiments across PLG funnels SUCCESS IN THIS ROLE Within your first 12 months, you will: Launch Descript's enterprise demand motion, with a defined ICP, target account list, vertical prioritization framework, and multi-channel playbook Co-own and hit upmarket pipeline targets in partnership with Sales Build upon the existing self-serve-to-enterprise conversion experiments with Product, with measurable account progression Build a measurement framework that gives the team clear visibility into channel performance, conversion rates, and pipeline attributionCreate and maintain a formal marketing calendar that the broader team runs off of Establish a functioning enterprise lifecycle program with RevOps Run at least one high-touch deal acceleration program (EBC, roundtable, or CxO event) in partnership with Field Marketing The base salary range for this role is $180k - $230k/year. Final offer amounts will carefully consider multiple factors, including prior experience, expertise, location, level, and may vary from the amount above. About Descript Descript is building a simple, intuitive, fully-powered editing tool for video and audio — an editing tool built for the age of AI. We are a team of 150 and the backing of some of the world's greatest investors ( OpenAI , Andreessen Horowitz , Redpoint Ventures , Spark Capital ). Descript is the special company that's in possession of both product market fit and the raw materials (passionate user community, great product, large market) for growth, but is still early enough that each new employee has a measurable influence on the direction of the company. Benefits include a generous healthcare package, 401k matching program, catered lunches, and flexible vacation time. Our headquarters are located in the Mission District of San Francisco, CA. We're hiring for a mix of remote roles and hybrid roles. For those who are remote, we have a handful of opportunities throughout the year for in person collaboration. For our hybrid roles, we're flexible, and you're an adult—we don't expect or mandate that you're in the office every day. We do believe there are valuable and serendipitous moments of discovery and collaboration that come from working together in person. Descript is an equal opportunity workplace—we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. We believe in actively building a team rich in diverse backgrounds, experiences, and opinions to better allow our employees, products, and community to thrive. To apply: https:
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Department: 12294 Enterprise Corporate - Business ApplicationsStatus: Full timeBenefits Eligible: YesHours Per Week: 40Schedule Details/Additional Information: This position supports and optimizes symplr Time & Attendance and Staff Scheduling systems by partnering with clinical, operational, HR, payroll, and IT teams.
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Join us in paving the way for a brighter, healthier future for students everywhere. What Our Clinicians Say About Working at Mantra Health: "Very supportive and informative administration team!" "They have a great EHR and the upper management seems very supportive." "Mantra's collaborative MDs are well trained to train others with respect. I am impressed by one of the most common goals in common among all staff is to promote mental health among students! Great model!" Who We're Looking For: We are seeking independent NY licensed therapists to provide a combination of in-person and virtual therapy to college students. This part-time opportunity is ideal for clinicians who enjoy working directly with students on campus while also providing virtual care outside their onsite hours.The role offers flexibility in how you structure your schedule, balancing time on campus for non-session responsibilities with a hybrid approach to care that includes both in-person and virtual sessions. As a Mantra Licensed Therapist, You Will: Deliver high-quality, meaningful in-person and virtual therapy using evidence-based interventions such as Motivational Interviewing (MI), Cognitive Behavioral Therapy (CBT), and Dialectical Behavior Therapy (DBT). Provide dedicated therapy appointments during scheduled campus hours. Build relationships with students and help them navigate mental health concerns, academic stress, and personal challenges. Collaborate with campus partners, treatment providers, supervisors, and peers to support coordinated care. Maintain timely and accurate documentation of all clinical interactions. Partner with our support team to facilitate student outreach, referrals, and resource coordination. Identify and manage escalating risk scenarios in accordance with clinical protocols. Participate in administrative activities and campus initiatives as appropriate. Provide virtual therapy outside onsite hours as part of the agreed-upon FFS commitment. Become familiar with Mantra Health's care model and contribute to a supportive, student-centered clinical environment. Who You Are: Hold an active, independent clinical license, such as LCSW, LMFT, LPC, LMHC-D in NY. Have experience conducting comprehensive biopsychosocial intakes and diagnostic assessments. Develop thoughtful, evidence-based treatment plans tailored to individual student needs. Demonstrate an ability to work effectively with students from diverse backgrounds. Have strong clinical judgment and the ability to identify and respond to risk appropriately. Communicate effectively with campus partners and multidisciplinary care teams. Are comfortable providing both in-person and virtual therapy. Can commit to the assigned onsite schedule and some additional FFS virtual hours. Have experience working with law school students (preferred). Speak Spanish or Mandarin (preferred). Work Schedule and Onsite Expectations: We are looking to hire three primary onsite providers to support students on campus. Provider 1: Two onsite days per week. Providers 2 and 3: One onsite day per week each. Virtual therapy: In addition to onsite responsibilities, providers are expected to commit to a minimum of 4-hours fee-for-service (FFS) virtual therapy hours outside their onsite schedule. Friday, evening, and weekend availability is preferred to help meet student demand. Academic-Year Schedule: Monday through Thursday The typical daily schedule is: 10:00am - 12:00pm: Flexible time for administrative responsibilities, campus activities, coordination, and other student support needs. 12:00 - 12:30pm: Break. 12:30 - 6:30pm: Dedicated time for therapy appointments. Onsite days will be coordinated based on campus needs and the provider's assigned schedule. Summer Schedule: Tuesdays and Thursdays The summer schedule will focus on Tuesdays and Thursdays, with onsite coverage and therapy hours coordinated according to campus needs and student demand. Planned Breaks and Campus Closures: The campus schedule includes planned breaks during which regular onsite services will not be provided. You may see students virtually during these times. Winter holiday: December 21, 2026 - January 11, 2027. Spring break: March 8 - 12, 2027. Other scheduled office closure days , as applicable. Employment Type and Compensation: This is a part-time W-2 position. Accrued personal time off and sick time off. No additional employee benefits are included. Providers are also expected to maintain some FFS virtual therapy hours outside their onsite schedule. Why Choose Mantra Health? Meaningful impact: Support college students during a pivotal stage of their lives. Collaborative care: Work alongside campus partners and Mantra's clinical and operational teams. Consistent schedule: Follow a defined onsite schedule aligned with the academic calendar. Professional support: Access clinical consultations and administrative support. Flexible virtual work: Supplement onsite care with agreed-upon virtual therapy hours. If you have any questions, please feel free to email us at recruiting@mantrahealth.com . Mantra Health is an equal-opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Protect Your Information: Mantra Health has been made aware of fraudulent recruitment activities where individuals pose as our hiring team. Please note that all official communications will come from an @mantrahealth.com email address. Click here to learn more.
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Why Choose Two Chairs? Compensation: Iowa residents earn a clinical session rate of $58.50/hour (which covers attended sessions, mandatory trainings, and monthly all hands) and an administrative rate of $17.50/hour (which covers documentation, no shows/late cancels, meetings, onboarding). For out-of-state residents, clinical rates range from $58.50 to $85.00/hour based on location. AI-Assisted Documentation : Spend less time on administrative notes and more time on client care with our optional built-in AI documentation tools. Support for Wellness & Professional Growth: Enjoy a wellness/professional development stipend (up to $300 annually), case consultation, free CE credits through monthly APA-accredited courses, Psych Hub membership, and wellness events. Additional W-2 advantages you won’t find with 1099 contract work: No tax headaches – We handle withholdings and filings, so you don’t have to Earn paid sick time – Accrue up to 80 hours per year Merit-based raises – Be recognized and rewarded for your contributions Retirement benefits – Access an employer-sponsored 401(k) plan Malpractice insurance provided – Full coverage at no cost to you Access to state-mandated benefits – Like unemployment, disability, and paid leave where available About You Independently Licensed in Iowa as a Licensed Independent Social Worker (LISW), Licensed Marriage and Family Therapist (LMFT), Licensed Mental Health Counselor (LMHC), or Licensed Psychologist (PhD or PsyD). Willing and motivated to become licensed in other states. We'll cover the entire cost. 2+ years of clinical experience with adults (18+), 6+ months of teletherapy experience, proficiency with clinical assessments (e.g., PHQ-9), and comfort with EHR systems. About the Role Deliver remote, evidence-based therapy to adult clients (18+), practicing modalities like CBT, DBT, ACT, MBCT, TLDP, IPT, EFT, and MI. Schedule & Caseload: Maintain a client caseload of 7-20 sessions per week, with a commitment of 8-24 total hours of weekly availability Monday - Friday, 8:00 a.m. - 9:00 p.m. CST. Approximately 85% of total time will be dedicated to direct client care, including ongoing therapy sessions and new client assessments. Available for manager check-ins (1 hour/week during your first 6 weeks, followed by 30 minutes/month. Use data to drive effective treatment and adjust your approach based on client progress. Collaborate with other mental health providers as needed and refer clients when appropriate. All documentation to be completed, signed, and locked in EMR within 48 hours of client contact. About Two Chairs Two Chairs is setting a new standard in mental health care with seamlessly integrated therapy and psychiatry delivered by highly trained clinicians, powered by smart technology, and measured for real impact. By combining timely access, personalized care, and proven outcomes — we’re creating a system that works — for patients, providers, health plans, and clinicians alike. With that, we're excited and honored to have been recognized as a 2025 Great Place to Work and 2025 Fortune’s Best Workplaces in Healthcare . One of our company values is "Embrace Differences" and diversity, equity, inclusion, and belonging are the principles guiding how we build our business and teams. We encourage interested candidates from all backgrounds to apply, even if you don't think they meet some expectations of the role. What to Expect After Applying: Our Interview Process Typically takes 2 weeks Recruiter Interview: 45-minute phone interview with one of our Clinical Recruiters Clinical Interview: 45-minute video interview with one of our Clinical Managers Once you complete your interviews and sign your offer, you can begin onboarding in as little as 7 days! Important Notes : If you need a reasonable accommodation, please let your recruiter know so our People Team can assist you. Please stay alert for job scams: All communication will come from official Two Chairs email domains (@twochairs.com or @twochairscareers.com). See tips from the FTC to avoid job scams: https://www.consumeraffairs.com/news/ftc-offers-tips-on-avoiding-job-scams-041321.html See our AI Usage Policy for Hiring here #LI-REMOTE Clinical Rate $58.50 — $85 USD
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We're hiring an Associate, Process Improvement to join our Concierge Optimization team. Oscar is the first health insurance company built around a full stack technology platform and a relentless focus on serving our members. We started Oscar in 2012 to create the kind of health insurance company we would want for ourselves—one that behaves like a doctor in the family. About the role: The Associate, Process Improvement is responsible for working cross functionally with business and technical Oscar stakeholders and representing the needs and interests of the department in company wide strategic initiatives and in solving business problems related to internal processes. You will lead the design, optimization, and implementation of processes and improvements to operations to support achieving organizational goals. This requires collecting and documenting requirements, and managing project plans. It also involves documenting important project decisions, managing project governance, and applying frameworks. Additionally, it necessitates analyzing data and communicating risk mitigation strategies. These efforts must span across different projects and team members at the same time. You will report into Senior Director Member & Provider Services. Work Location: This position is based in Tempe, New York, Atlanta or Dallas, requiring a hybrid work schedule with 3 days of in-office work per week. Thursdays are a required in-office day for team meetings and events, while your other two office days are flexible to suit your schedule. team meetings and company events. Internal applicants living outside of the listed location(s) will be considered for this role provided they meet all job requirements and internal transfer eligibility criteria. Pay Transparency: The base pay for this role in the states of California, Connecticut, New Jersey, New York, and Washington is: $96,876.00 - $127,149.75 per year. The base pay for this role in all other locations is: $87,188.40- $114,434.78 per year. You are also eligible for employee benefits, participation in Oscar's unlimited vacation program and annual performance bonuses. Responsibilities: Leads the end-to-end management of cross-functional implementations/projects, including project plan creation, stakeholder engagement, managing cross-functional relationships to drive collaboration, edge case mitigation, and on-time completion. Evaluate overall departmental performance by creating, gathering, analyzing data and assisting in development of departmental metrics and implementation of mitigation strategies. Collaboratively works with all relevant partner groups to create proactive implementation, communications, and program strategies for successful change management and risk mitigation programs. Mentor team members and promotes colleagues' growth. Compliance with all applicable laws and regulations. Other responsibilities as assigned. Requirements: A bachelor's degree or 3+ years commensurate experience 3+ years of work experience in operations, health insurance, data analysis, engineering or consulting 2+ years of experience using data software such as Excel, SQL, Python or other data analytics tools 2+ years of experience with end-to-end project management 2+ years of experience designing and improving workflows and standing up accompanying operating and technical procedures 2+ years of experience with process improvement methodologies such as Lean, Six Sigma or Theory of constraints Bonus points: Bachelor's degree in Engineering, Business Administration, or other related field Lean Six Sigma Green Belt certification or higher This is an authentic Oscar Health job opportunity. At Oscar, being an Equal Opportunity Employer means more than upholding discrimination-free hiring practices. It means that we cultivate an environment where people can be their most authentic selves and find both belonging and support. We're on a mission to change health care -- an experience made whole by our unique backgrounds and perspectives. Pay Transparency: Final offer amounts, within the base pay set forth above, are determined by factors including your relevant skills, education, and experience. Full-time employees are eligible for benefits including: medical, dental, and vision benefits, 11 paid holidays, paid sick time, paid parental leave, 401(k) plan participation, life and disability insurance, and paid wellness time and reimbursements. Artificial Intelligence (AI): Our AI Guidelines outline the acceptable use of artificial intelligence for candidates and detail how we use AI to support our recruiting efforts. Reasonable Accommodation: Oscar applicants are considered solely based on their qualifications, without regard to applicant’s disability or need for accommodation. Any Oscar applicant who requires reasonable accommodations during the application process should contact the Oscar Benefits Team (accommodations@hioscar.com) to make the need for an accommodation known. California Residents: For information about our collection, use, and disclosure of applicants’ personal information as well as applicants’ rights over their personal information, please see our Privacy Policy .
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We're hiring a Analyst, Risk Adjustment to join our Risk Adjustment team. Oscar is the first health insurance company built around a full stack technology platform and a relentless focus on serving our members. We started Oscar in 2012 to create the kind of health insurance company we would want for ourselves—one that behaves like a doctor in the family. About the role: Risk Adjustment accounts for differences in members’ health needs and expected cost of care. Accurate and complete clinical documentation helps ensure that a member’s health status is appropriately represented. Prospective Risk Adjustment focuses on proactively supporting opportunities for healthcare providers to review members’ health information and accurately document conditions addressed during clinical care, in accordance with applicable clinical coding and documentation requirements. These efforts may include sharing relevant clinical information with providers at the point of care, conducting virtual or in-home health assessments, and providing reports that identify historical or suspected conditions for provider review and clinical validation. The Analyst, Risk Adjustment supports the day-to-day execution and performance of Prospective Risk Adjustment programs. This role partners with internal teams and external vendors to ensure operational workflows are functioning as intended, program data and reporting are accurate, claims are processed appropriately, and operational issues are identified and resolved in a timely manner. The analyst will support a portfolio of initiatives including Point-of-Care tools, Virtual Health Assessments (VHA), In-Home Assessments (IHA), and provider reporting to support the review of member conditions. This role is well suited for an analytical, detail-oriented professional interested in developing expertise in Risk Adjustment and healthcare operations. You will report into the Sr. Manager, Strategic Initiatives (Risk Adjustment). Work Location: This position is based in our New York, NY office, requiring a hybrid work schedule with 3 days of in-office work per week. Thursdays are a required in-office day for team meetings and events, while your other two office days are flexible to suit your schedule. #LI-Hybrid Pay Transparency: The base pay for this role is: $75,348- $98,894 per year. You are also eligible for employee benefits, participation in Oscar's unlimited vacation program and annual performance bonuses. Responsibilities: Prospective Risk Adjustment Program Operations (30%) – Support daily operations across prospective Risk Adjustment programs, including Point-of-Care tooling, VHA, IHA, and provider gap-reporting initiatives. Monitor program activity and workflows to ensure processes are functioning as intended; investigate operational issues and coordinate resolution or escalation as appropriate. Vendor Operations & Support (25%) – Support the day-to-day operational needs of external vendors. Coordinate recurring deliverables and data exchanges, respond to operational questions, track issues and action items, and partner with vendors and internal stakeholders to drive timely resolution. Reporting, Data Analysis & Reconciliation (20%) – Develop and maintain recurring reports, trackers, and analyses to monitor program performance, including assessment activity, provider participation, vendor performance, claims activity, and other key operational metrics. Perform data validation and reconciliation across internal and vendor data sources to identify discrepancies, trends, and opportunities for operational improvement. Point-of-Care & Provider Programs (15%) – Support programs that provide relevant member health information, including historical and suspected conditions, to healthcare providers for review and clinical validation. Support Point-of-Care tools and provider reporting initiatives and assist with resolving related data, reporting, and workflow issues. Member & Claims Operations (10%) – Support member-level program operations, including reviewing and processing appropriate exclusions from VHA and IHA programs. Monitor and reconcile claims associated with prospective Risk Adjustment initiatives to ensure appropriate processing and payment; investigate discrepancies and partner with relevant teams to support resolution. Requirements: Strong analytical and problem-solving skills, with the ability to investigate operational or data-related issues and support resolution. Strong attention to detail and organizational skills, with the ability to manage multiple priorities and recurring deliverables. Ability to work effectively with data, reporting tools, spreadsheets, and operational workflows. Strong written and verbal communication skills with the ability to collaborate effectively across teams and with external partners. Bonus points Knowledge of healthcare operations, Risk Adjustment, claims, provider operations, or health plan processes. Experience analyzing data, identifying trends or discrepancies, and translating findings into actionable next steps. Proficiency with Excel or Google Sheets; familiarity with SQL, Tableau, Looker, or similar analytics tools is a plus. Work experience : Experience within a health plan, provider organization, healthcare technology company, or other healthcare environment. Exposure to prospective Risk Adjustment programs, health assessments, Point-of-Care workflows, provider gap programs, healthcare claims, or vendor operations Education: Bachelor’s degree in a healthcare, business, analytical, or related discipline preferred. This is an authentic Oscar Health job opportunity. At Oscar, being an Equal Opportunity Employer means more than upholding discrimination-free hiring practices. It means that we cultivate an environment where people can be their most authentic selves and find both belonging and support. We're on a mission to change health care -- an experience made whole by our unique backgrounds and perspectives. Pay Transparency: Final offer amounts, within the base pay set forth above, are determined by factors including your relevant skills, education, and experience. Full-time employees are eligible for benefits including: medical, dental, and vision benefits, 11 paid holidays, paid sick time, paid parental leave, 401(k) plan participation, life and disability insurance, and paid wellness time and reimbursements. Artificial Intelligence (AI): Our AI Guidelines outline the acceptable use of artificial intelligence for candidates and detail how we use AI to support our recruiting efforts. Reasonable Accommodation: Oscar applicants are considered solely based on their qualifications, without regard to applicant’s disability or need for accommodation. Any Oscar applicant who requires reasonable accommodations during the application process should contact the Oscar Benefits Team (accommodations@hioscar.com) to make the need for an accommodation known. <
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Join us on our mission to reverse metabolic disease in one billion people. We’re looking for an experienced VP of Client Success to own revenue growth from our existing client base while scaling and upskilling our Client Success teams. The ideal candidate will have experience working with self-insured employers (we have over 500 client organizations today), large health plans (we have over 20 health plan customers) and related health industry partners (e.g., PBMs, channel partners, etc). This role is beyond managing the day-to-day needs of a client base - it is about preparing us strategically, organizationally, and operationally for our next level of scale. The VP of Client Success must be able to expertly navigate rapid change, approach problems with creativity and curiosity, and be able to partner seamlessly with internal and external stakeholders to drive critical initiatives forward. Virta is at an exciting stage of its growth journey and this candidate will play a critical role in shaping the customer success team and expanding our access to patients across the US. Responsibilities: Lead executive for Employer and Health Plan customer segments, including the Implementation function Growing and evaluating our systems, processes, and people to keep pace with the scale of our customer growth Successfully grow and manage our revenue from our existing book of business Provide top level service to our rapidly growing customer base. Importantly this includes an analytical competency for sharing the transformative impact of our treatment on their population in order to excite and delight while also providing hard dollar savings Develop and deepen relationships with key executives within our largest employer and health plan clients Partner with customers on program goals and KPIs, sharing Virta ROI Manage and mentor a high performing team of customer success & implementation managers while driving incremental efficiency across the team Own the acceleration of account expansions and renewals. Identify renewal risks and implement remediation plans; grow client size YoY through new product adoption and improved member participation Partner with our Patient Marketing team to drive marketing access and best practice adoption within new & existing customers Act as a customer advocate internally across our Operations and Product teams to continue to refine the customer and patient experience including customer launches, patient onboarding and enrollment, billing etc. Define, grow and manage customer success team, processes, and infrastructure 90 Day Plan Within your first 90 days at Virta, we expect you will do the following: Understand the Virta product set and value proposition Get to know our existing customer base - the organizations, the opportunities, and the challenges; this will be the basis to develop/refine account expansion and renewal plans Develop a high-level strategy for growth and scaling in 2027 and beyond Build relationships internally with key cross functional counterparts in Commercial, Product, Ops and Clinical organizations Build relationships with some of our key customers Requirements: 15+ years experience in Commercial Leadership, specifically within healthcare and focused on both large employers and health plans Track record of implementing strategies to drive revenue growth through expansion and account retention In-depth knowledge of the healthcare ecosystem & industry trends Experience scaling a Client Success organization & managing/mentoring growing teams Experience managing and growing other people leaders Ability to proactively problem solve and drive new initiatives Strong management presence and leadership ability, with communication, project leadership and interpersonal skills that inspire and motivate leaders and teams Ability/flexibility to work cross-functionally within an ever-evolving company where fast-paced change is the norm Proven track record of architecting durable AI systems that solve cross-functional challenges and deliver measurable improvements to business efficiency. For more information about AI usage in our hiring process, see Virta's AI Interview Resources page. Values-driven culture Virta’s company values drive our culture, so you’ll do well if: You put people first and take care of yourself, your peers, and our patients equally You have a strong sense of ownership and take initiative while empowering others to do the same You prioritize positive impact over busy work You have no ego and understand that everyone has something to bring to the table regardless of experience You appreciate transparency and promote trust and empowerment through open access of information You are evidence-based and prioritize data and science over seniority or dogma You take risks and rapidly iterate As part of your duties at Virta, you may come in contact with sensitive patient information that is governed by HIPAA. Throughout your career at Virta, you will be expected to follow Virta's security and privacy procedures to ensure our patients' information remains strictly confidential. Security and privacy training will be provided. Is this role not quite what you're looking for? Join our Talent Community and follow us on Linkedin to stay connected! Virta has a location based compensation structure. Starting pay will be based on a number of factors and commensurate with qualifications & experience. For this role, the compensation range is $275,000 to $300,000. Information about Virta’s benefits is on our Careers page at: https://www.virtahealth.com/careers . As part of your duties at Virta, you may come in contact with sensitive patient information that is governed by HIPAA. Throughout your career at Virta, you will be expected to follow Virta's security and privacy procedures to ensure our patients' information remains strictly confidential. Security and privacy training will be provided. As a remote-first company, our team is spread across various locations with office hubs in Denver and San Francisco. Clinical roles: We currently do not hire in the following states: AK, HI, RI Corporate roles: We currently do not hire in the following states: AK, DE, HI, ME, MS, OK, SD, VT. Virta uses Ashby as its applicant tracking system, which incorporates AI-powered tools (provided by OpenAI, AWS, and Google Gemini) in certain aspects of the recruiting process, including application review, candidate screening, and interview note taking; your data is not used to train AI models, and all final hiring decisions are made by Virta Health personnel. For more information, see Virta’s AI Interview Resources page. https://www.virtahealth.com/careers/ai-interview-resources
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the Role The Director of Information Security is responsible for leading the execution and continued maturity of Charlie Health’s information security program. Reporting to the VP of IT & CISO, this role will lead the Information Security team, translate security strategy into measurable outcomes and ensure security capabilities scale with the business. This role requires broad leadership experience across security engineering, security operations, governance, risk, compliance, identity, cloud security, application security and data protection. The Director will work closely with IT, Engineering, Compliance, Legal, Privacy, Product and business leadership to reduce risk while enabling Charlie Health to move quickly and safely. Charlie Health operates in a highly regulated healthcare environment. This role will help ensure security capabilities align with HIPAA, SOC 2, NIST, Zero Trust principles and other applicable regulatory and contractual requirements. Responsibilities Key Responsibilities Security Program Leadership Translate CISO and executive strategy into clear priorities, roadmaps and measurable security outcomes Lead and develop the Information Security team, including hiring, coaching, performance management and organizational planning Establish security metrics, operating rhythms and reporting that provide clear visibility into risk, control maturity and program performance Security Engineering & Operations Provide leadership across security engineering, architecture, security operations, incident response, identity, cloud, application security and data protection Partner with IT and Engineering to embed secure-by-design practices, automation and modern engineering practices that improve control effectiveness, consistency and operational efficiency Lead security incident readiness and response, including coordination with internal teams, managed security providers and external partners Governance, Risk & Business Partnership Lead operational security capabilities supporting HIPAA, SOC 2, NIST and other applicable requirements Identify, assess and prioritize security risk based on business impact, materiality and organizational priorities Partner with leaders across Compliance, Legal, Privacy, Product, IT and Engineering to integrate security into business and technology decisions Requirements Required Qualifications 10+ years of progressive experience in information security, security engineering, security operations or related disciplines 3+ years of experience leading security teams or major security programs Demonstrated experience building, scaling or materially improving an enterprise information security program Broad technical experience across multiple security domains including identity, endpoint, SaaS, cloud, application security, security operations and data protection Strong understanding of security architecture, control design, incident response and risk management Experience operating in a regulated environment and translating regulatory requirements into practical controls Strong understanding of Zero Trust, least privilege, identity-centric security and secure-by-design principles Strong leadership, communication, judgment and cross-functional collaboration skills Ability to operate effectively in a high-growth environment with significant change and competing priorities You live within a 75-minute commute of our NYC office (near Union Square) and are able to work in-office 4 days per week Preferred Qualifications Experience in healthcare, financial services or another highly regulated industry Experience supporting HIPAA, SOC 2, NIST, ISO 27001 or similar frameworks Experience leading multidisciplinary security teams Experience with enterprise identity, endpoint, cloud, SIEM, MDR, DLP and application security platforms Experience securing enterprise AI tools, LLM platforms or AI-enabled workflows Relevant certifications such as CISSP, CISM, CCSP or equivalent experience Benefits Charlie Health is pleased to offer comprehensive benefits to all full-time, exempt employees. Read more about our benefits here . Additional Information The total target base compensation for this role will be between 200,000 - $250,000 per year at the commencement of employment. In addition to base compensation, this role also offers a performance bonus. Please note, pay will be determined on an individualized basis and will be impacted by location, experience, expertise, internal pay equity, and other relevant business considerations. Further, cash compensation is only part of the total compensation package, which, depending on the position, may include stock options and other Charlie Health-sponsored benefits. #LI-Hybrid Our Values Connection: Care deeply & inspire hope. Congruence: Stay curious & heed the evidence. Commitment: Act with urgency & don’t give up. Please do not call our public clinical admissions line in regard to this or any other job posting. Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: https://www.charliehealth.com/careers/current-openings. Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent from @charliehealth.com email addresses. Legitimate emails will never originate fr
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Join us in solving one of the most important challenges of our time. The Opportunity: At Abby Care, our mission is to empower family caregivers, and our Business Applications team is the engine that makes scaling that mission possible. We're looking for an Enterprise Applications Administrator to join an established team of three Salesforce professionals. You won’t just be managing a platform; you’ll be directly impacting our ability to deliver care to families faster and more efficiently. Over years of rapid growth, our system has accumulated technical debt, and we need a relentlessly resourceful team member to help us clean up our foundational architecture, drive scope conversations, and build out the automations our internal teams need most. This role is highly collaborative but requires an independent, outside-the-box thinker. What works for one market launch might not work for the next, so you’ll need to think on your toes, ask the exact right questions, and bring a can-do attitude to every challenge. Working alongside your Salesforce peers, you will partner with cross-functional teams to build out use cases, configure validations, and reduce manual data entry, which directly translates to our teams having more time to support the families who depend on us. If you are driven to redefine what's possible in healthcare operations and want to build scalable systems that matter alongside a talented technical team, this is the role for you. This is a Full-Time Hybrid opportunity based in San Francisco, CA . What you'll work on: Drive Scope & Build Use Cases: Partner closely with internal stakeholders and your Salesforce peers to understand daily workflows, ask the right questions to uncover true business needs, and translate those into technical solutions—building exactly what our teams need to effectively support our families every day. Redefine What's Possible through Automations & Validations: Build advanced flows, custom objects, and robust validation rules to eliminate manual data entry steps, saving our teams hours of productivity so they can focus deeply on families instead of doing busywork. Drive Expansions with Urgency & Precision: Configure Salesforce record types, page layouts, flows, and validation rules for upcoming state launches. Knowing that what works in one market may not work in another, you will adapt and build autonomously to ensure a flawless, rapid technical rollout so we can reach waiting families nationwide without compromise. Resourcefully Tackle Technical Debt: Work collaboratively with the Business Applications team to clean up duplicate fields, inconsistent naming conventions, and state-specific silos to build a healthier, highly scalable Salesforce foundation. Secure the "Families First" Experience: Enforce strict, role-based access across Salesforce, Dialpad, PandaDocs, and other tooling to ensure HIPAA minimum-necessary remediation, keeping our families' sensitive health data completely secure. Keep Our Teams Moving: Share the management of a high volume of daily requests—including field fixes, data corrections, report adjustments, and peripheral tool integrations—bringing a can-do attitude to empower our teams to operate smoothly and maintain a positive environment. What you'll have: 3+ years of proven experience as a Salesforce Administrator in a complex, fast-paced environment. Strong ability to build and troubleshoot advanced Salesforce Flows, validation rules, and custom objects. Strong technical scoping capabilities and excellent cross-functional communication skills across business and engineering stakeholders. Familiarity with AI capabilities and a strong interest in leveraging artificial intelligence to automate routine business processes and boost user efficiency. Experience tackling technical debt and cleaning up cluttered Salesforce instances. Familiarity with maintaining security controls and role-based access, ideally within a HIPAA-compliant healthcare environment. Experience integrating external tools like Dialpad, PandaDocs, or similar SaaS products Familiarity with CTI and enterprise telephony integrations (e.g., Dialpad, Twilio, Five9). Must be located in the San Francisco Bay Area and able to work from our office 3-4 days per week. Benefits: Competitive compensation packages that reflect the value you bring. We reward our team for the impact of their work. Comprehensive health coverage that works for you. Choose from high-quality medical dental and vision options, including a $0 deductible PPO and a company-funded HSA, alongside employer-paid life and disability insurance. Generous paid time off. We provide policies that allow you to recharge along with 10 paid company holidays. Financial savings benefits to support your future. We support your financial well-being with HSA contributions, optional FSA and commuter benefits, and full coverage of all 401(k) account fees (employer match not currently offered). Paid parental leave to support your growing family. We provide up to 10 weeks of paid parental leave based on tenure, so you can focus on bonding and adjusting to life as your family grows. Our Values Families First Redefining healthcare starts with how we treat the parents and children we serve. We go above and beyond for every family, building strong, lasting relationships. We continually ask ourselves, “Would we want this for our own families?” Urgency with Precision Millions of families are waiting for care, and they cannot wait, therefore this is not your typical 9 to 5 job. We match their urgency with our own, delivering exceptional care without compromise. Here, speed and excellence go hand in hand . Relentlessly Resourceful As an ambitious startup, we adapt quickly and make the most of limited time and resources. We solve challenges with creativity to deliver results without unnecessary complexity. Purpose with Positivity We take our mission seriously while never losing sight of the people behind the work. Respect, kindness, memes, and coffee make us stronger as a team and better for the families we serve. Driven to Redefine What’s Possible We are here to make healthcare better, which means asking hard questions, challenging outdated systems, and finding smarter, more compassionate ways to deliver care. Equal Opportunity Employer Abby Care is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, gender identity, sexual orientation, age, disability, veteran status, or any other legally protected basis. If you have a disability and require reasonable accommodation during any portion of the application or hiring process, contact talent@abbycare.org . Abby Care considers qualified applicants with arrest or convictio
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Join us in solving one of the most important challenges of our time. The Opportunity: Abby Care is at an exciting inflection point - since 2022 we have grown to support family caregivers in 8 markets nationally, and we're thrilled to launch Abby Care in the greater Phoenix market, and as a result, build our founding team. Critical to our success is hiring for a founding Case Management Coordinator to help us grow our presence and deliver on our mission - helping families find Abby Care. As our Case Management Coordinator, you'll own key relationships from case management leaders and supervisors at our health plan partner, to individual case managers. Your role is to make referring to Abby Care the simple and obvious choice, ensuring a case manager never has to chase us for an update. In the early days you'll also help support provider relationships ensuring they are educated on Abby Care and updated on our mutual patients. A true builder, you’re energized by being part of a founding team, you're not afraid to roll up your sleeves - building playbooks and optimizing processes is in your DNA. Highly consultative, you find energy in building and fostering relationships; honesty and follow through are your calling card. You sweat the details, are highly organized, and understand the complexities of the home care landscape. If you’re excited to be part of a small but mighty team that is on a mission to change family caregiving from a fundamentally human centered and tech enabled capacity, we’d love to hear from you! This is a Full-Time hybrid opportunity based in the Phoenix area , with travel to meet partners across the market. What you’ll work on: Build & Own Relationships: Be the main point of contact for our health plan partner's case managers, from leaders and supervisors to individual case managers. Start With Leaders: Map the case management organization, find a champion on each team, and plan how and when we reach their teams. We show up, build the materials and answer questions. Consultative Education: Teach who fits our program, how to refer in minutes, and what happens next. Run team sessions and a launch roadshow of in-person events. Lead with listening, never with a pitch. Keep Case Managers in the Loop: Acknowledge every referral the same business day, send updates on every family, and get the care plan to the payer case manager when it is done. Own Authorizations: Request, track, and chase authorizations from submission through approval and renewal. Support Providers: In the early days, help with PCP offices: records, status updates, and stalled requests. Track Everything: Log every interaction, referral, and authorization in our CRM, and use it to see where a relationship needs attention. What you’ll have: 3+ years of relationship, care coordination, provider relations, or business development experience, ideally with a health plan, a case management team, or home- and community-based care. A feel for how case managers think and what they need to place a family with confidence. Familiarity with the Arizona Medicaid landscape is a big plus. A consultative edge. You'll become the go-to person case managers call first, not just another vendor in their inbox. Great written and verbal communication. You're comfortable being the face of Abby Care to people more senior than you. Organized to a fault. You love a tracker and hate dropping a ball. A founding mindset: you have built a relationship, a program, or a process from zero, and you liked it. Benefits: Competitive compensation packages that reflect the value you bring. We reward our team for the impact of their work. Comprehensive health coverage that works for you. Choose from high-quality medical dental and vision options, including a $0 deductible PPO and a company-funded HSA, alongside employer-paid life and disability insurance. Generous paid time off. We provide policies that allow you to recharge along with 10 paid company holidays. Financial savings benefits to support your future. We support your financial well-being with HSA contributions, optional FSA and commuter benefits, and full coverage of all 401(k) account fees (employer match not currently offered). Paid parental leave to support your growing family. We provide up to 10 weeks of paid parental leave based on tenure, so you can focus on bonding and adjusting to life as your family grows. Our Values Families First Redefining healthcare starts with how we treat the parents and children we serve. We go above and beyond for every family, building strong, lasting relationships. We continually ask ourselves, “Would we want this for our own families?” Urgency with Precision Millions of families are waiting for care, and they cannot wait, therefore this is not your typical 9 to 5 job. We match their urgency with our own, delivering exceptional care without compromise. Here, speed and excellence go hand in hand . Relentlessly Resourceful As an ambitious startup, we adapt quickly and make the most of limited time and resources. We solve challenges with creativity to deliver results without unnecessary complexity. Purpose with Positivity We take our mission seriously while never losing sight of the people behind the work. Respect, kindness, memes, and coffee make us stronger as a team and better for the families we serve. Driven to Redefine What’s Possible We are here to make healthcare better, which means asking hard questions, challenging outdated systems, and finding smarter, more compassionate ways to deliver care. Equal Opportunity Employer Abby Care is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, gender identity, sexual orientation, age, disability, veteran status, or any other legally protected basis. If you have a disability and require reasonable accommodation during any portion of the application or hiring process, contact talent@abbycare.org . Abby Care considers qualified applicants with arrest or conviction records for employment and conducts background checks consistent with applicable law, including the California, Los Angeles County, San Francisco, Philadelphia, and New York City Fair Chance laws. We are an E-Verify participating company. Automated Decision Tools Abby Care may use automated decision tools to help match and rank candidate work experience, education and skills found in online profiles, resumes and job applications against job requirements. We believe that these tools help ensure objective, data-based decisions during the hiring process, however, all Abby Care hiring decisions involve final human review and input. If you have questions or would like to request an alternative process, contact talent@abbycare.org .
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Join us in solving one of the most important challenges of our time. The Opportunity: Abby Care is at an exciting inflection point; since 2022 we have grown to support family caregivers in 8 markets nationally, and we're thrilled to launch Abby Care in the greater Phoenix market and are building the founding team. Critical to our success is hiring for a founding Family Onboarding Coordinator to help us grow our presence and deliver on our mission - helping families find Abby Care. As our Family Onboarding Coordinator, you will function as the key point of contact for our family caregivers & patients from their first call through their start of care, representing Abby Care with every touchpoint. You'll answer questions with patience, walk caregivers through intake and documentation, coordinate training, and facilitate a smooth handoff to our nursing and engagement teams. At launch you'll handle both inbound and outbound outreach, because we don't have a separate sales team. Most of your day is on the phone with people who are hopeful and doing something hard for someone they love. A true builder, you’re energized by being part of a founding team, setting the bar for high touch, caring hospitality. Highly organized, you enjoy putting in place the processes and systems that support our caregiver’s success. You’re a people person, and can relate easily across all communities and cultures, and enjoy being the source of truth for our clients. You’re not afraid to roll up your sleeves, and want to be part of a founding team that is setting the standards for care in the market. If you’re excited to be part of a small but mighty team that is on a mission to change family caregiving in a fundamentally human centered and tech enabled capacity, we’d love to hear from you! This is a Full-Time onsite opportunity based in the Phoenix area. What you’ll work on: Be the One Person: Be a family's single point of contact from the first call through the start of care. Reach Families Fast: Reach every referred family quickly, aiming for within 24 hours, by phone and text, and keep trying until you connect. Run Intake: Walk families through intake by phone or a self-serve link. The family chooses, and you stay with them either way. Handle the Paperwork: Chase documents, coordinate the background check, records, and forms, and keep families moving. Coordinate Training: Keep the family caregiver on track through training, and nudge when something stalls. Schedule the Start of Care: Schedule the visit and run the kickoff call with our engagement manager and RN, so the handoff is warm. Keep Partners Informed: Update case managers and providers, through the case management coordinator, at the right moments. Track Everything: Log every conversation in our CRM the same day. What you’ll have: 2+ years in home care or home health intake or admissions, care coordination, or another high-touch service role. Warmth and patience. You can handle emotional conversations and stay calm and kind. Phone-first. You're confident on calls, and you can follow a script and know when to drop it. Comfort with a CRM like Salesforce, and with juggling many families at once without dropping anyone. A founding mindset: you have helped build a process or a team in the early days, and you liked it. Spanish is a plus. Benefits: Competitive compensation packages that reflect the value you bring. We reward our team for the impact of their work. Comprehensive health coverage that works for you. Choose from high-quality medical dental and vision options, including a $0 deductible PPO and a company-funded HSA, alongside employer-paid life and disability insurance. Generous paid time off. We provide policies that allow you to recharge along with 10 paid company holidays. Financial savings benefits to support your future. We support your financial well-being with HSA contributions, optional FSA and commuter benefits, and full coverage of all 401(k) account fees (employer match not currently offered). Paid parental leave to support your growing family. We provide up to 10 weeks of paid parental leave based on tenure, so you can focus on bonding and adjusting to life as your family grows. Our Values Families First Redefining healthcare starts with how we treat the parents and children we serve. We go above and beyond for every family, building strong, lasting relationships. We continually ask ourselves, “Would we want this for our own families?” Urgency with Precision Millions of families are waiting for care, and they cannot wait, therefore this is not your typical 9 to 5 job. We match their urgency with our own, delivering exceptional care without compromise. Here, speed and excellence go hand in hand . Relentlessly Resourceful As an ambitious startup, we adapt quickly and make the most of limited time and resources. We solve challenges with creativity to deliver results without unnecessary complexity. Purpose with Positivity We take our mission seriously while never losing sight of the people behind the work. Respect, kindness, memes, and coffee make us stronger as a team and better for the families we serve. Driven to Redefine What’s Possible We are here to make healthcare better, which means asking hard questions, challenging outdated systems, and finding smarter, more compassionate ways to deliver care. Equal Opportunity Employer Abby Care is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, gender identity, sexual orientation, age, disability, veteran status, or any other legally protected basis. If you have a disability and require reasonable accommodation during any portion of the application or hiring process, contact talent@abbycare.org . Abby Care considers qualified applicants with arrest or conviction records for employment and conducts background checks consistent with applicable law, including the California, Los Angeles County, San Francisco, Philadelphia, and New York City Fair Chance laws. We are an E-Verify participating company. Automated Decision Tools Abby Care may use automated decision tools to help match and rank candidate work experience, education and skills found in online profiles, resumes and job applications against job requirements. We believe that these tools help ensure objective, data-based decisions during the hiring process, however, all Abby Care hiring decisions involve final human review and input. If you have questions or would like to request an alternative process, contact talent@abbycare.org .
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the role Two Chairs is seeking a highly strategic and operational Client Solutions Director to join our Growth organization. This role will 1) guide client and internal functional teams through the health plan implementation process, from early in the sales cycle through an initial launch period, and 2) partner on solutions initiatives across clients. The ideal candidate for this role is organized, proactive, has an understanding of all stages of a health plan relationship, comfortable leading client conversations, and skilled at building relationships both internally and externally. You have great project management skills, are effective at working cross-functionally, and are able to influence without authority. Lastly, you’re a creative problem solver and effective at reaching agreement through negotiation. Core Areas of Responsibility Health Plan Implementation & Partner Solutioning (80%) Requirements Alignment: Partner with Sales during late-stage deal cycles to scope technical/operational feasibility and present implementation capabilities to prospective payer executives. Define operational workflows, data integrations, and clinical referral pathways. Lead Complex Onboarding: Direct end-to-end implementation for large-scale, enterprise health plan partners from contract negotiation to go-live. Issue & Risk Resolution: Proactively identify bottlenecks, technical blockers, or regulatory constraints and drive rapid mitigation strategies before go-live timelines are impacted. Cross-Functional Governance: Establish implementation governance structures, drive cross-functional alignment, and maintain executive sponsor visibility. Post-Launch Optimization: Lead post-launch transition to Account Management, monitor health metrics during stabilization phases, and identify opportunities for line-of-business expansion. Cross-Payer Initiative Support: Pitch in flexibly to support and contribute to cross-payer initiatives and strategic projects as they arise across the organization. Scalable Process Building & Playbook Development (20%) Implementation Process Scaling : Capture key learnings during the implementation process and make sure lessons are applied to future client implementations. Assist with improving the documentation and standardization of Two Chairs processes and best practices. Develop Playbook: Build reusable implementation playbooks, toolkits, and standard operating procedures (SOPs) to increase the effectiveness of implementations. Impact and Success Indicators Where you’ll make an impact in the first 90 days: Establish Cross-Functional Rapport: Build collaborative, high-trust partnerships with internal team leads. Lead Active Implementations: Take ownership of ongoing or upcoming health plan partner launches, immediately establishing a project charter and governance. Audit & Standardize Playbooks: Conduct a comprehensive assessment of current implementation workflows and establish standardized project management structures. Where you’ll make an impact in the first year: Flawless Health Plan Launches: Successfully launch enterprise health plan partnerships on time and within scope, driving immediate access for members. Expand Footprint: Directly influence revenue growth by expanding partner integration pathways (e.g., expanding into new geographic markets or lines of business). Build Scalable Infrastructure: Develop a scalable Client Solutions toolkit that cuts partner onboarding time and improves operational predictability. We’re looking for someone with: Deep Health Plan & Healthcare Expertise: Deep experience working to implement solutions with health plans. Demonstrated expertise in health plan operations, including eligibility integration, claims/billing workflows, utilization management, network operations, and compliance. Mastery in Project Management: Proven track record of managing highly complex, multi-stakeholder enterprise implementations from strategy through post-launch stabilization. Mastery of project management tools and methodologies. Strategic Agility & Problem Solving: Strategic mindset—able to navigate ambiguity, structure unstructured problems, evaluate risks, and make sound decisions in fast-paced startup environments. Executive Communication & Influence: Exceptional written, verbal, and visual communication
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We are seeking a Data Engineer to support the development of cloud-native data solutions that improve operational efficiency, support regulatory reporting, and drive actionable insight for our commercial and government healthcare clients.
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Why Patients Need YouThe Inflammation and Immunology Dedicated Care Coordinator (DCC) is a non-promotional, field-based role that supports patients’ access to PDPA and VFM products when prescribed by a licensed healthcare provider.
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Overview At SCA Health, we believe health care is about people – the patients we serve, the physicians we support and the teammates who push us forward.
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Clinical Trial Manager RWLPSyneos Health® is a leading fully integrated biopharmaceutical solutions organization built to accelerate customer success.
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About Toptal Toptal is a global network of top talent in business, design, and technology that enables companies to scale their teams, on-demand. With $200+ million in annual revenue and team members based around the globe, Toptal is the world’s largest fully remote workforce. We take the best elements of virtual teams and combine them…
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Why Charlie Health? Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they’re met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported. Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection—between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we’re expanding access to meaningful care and driving better outcomes from the comfort of home. As a rapidly growing organization, we're reaching more communities every day and building a team that’s redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we’d love to meet you. About The Role Charlie Health is hiring exceptional candidates with a Masters degree in mental health and previous work experience facilitating groups to provide remote, telehealth services to our adolescent and young adult clients. We’re eager to work with forward-thinking mental health professionals to enhance our programming and provide the best possible care to our clients. People know Charlie Health for our warm and empathetic clinical team. While each individual clinician has their own interests, expertise, and style, we require all team members to be well versed in a variety of modalities. Our clients are struggling to cope with underlying mental health issues and benefit from therapists that are sophisticated and relational. Successful candidates are committed to bettering the mental health of their clients, along with being adept at self-care, ensuring they are prepared to give their best every day to address the youth mental health crisis. Responsibilities • Complete all Onboarding requirements within 2 weeks of start date • Meet with your assigned Charlie Health Group Quality Supervisor or Group Quality Director at a minimum of 1x/month for required check-in • Respond to all email and Slack communication promptly (within 48 hours of receiving a communication) • Review the curriculum aligned to group assignment prior to group start time • Arrive ~10 minutes early to scheduled group time and facilitate all groups for the entirety of the hour • Facilitate groups following Charlie Health best practices and using assigned and most up to date Charlie Health curriculum • Facilitate groups across age groups and cohorts, including Integrative curriculum, Support Staffing and Wellness Hour as needed • Foster client engagement and group cohesion throughout the session, encouraging client participation and fostering camera-on culture • Following all operational policies and procedures as indicated by Charlie Health best practices • Participate in collaborative Treatment Team (Tuesdays) and Group Supervision (every other Friday) with your assigned Charlie Health Group Quality Supervisor or Group Quality Director, peers and other Clinical Leadership team members • Work collaboratively and respectfully across the care team including with Primary Therapists, Care Experience Specialists and Care Coaches • Communicate clearly, professionally, and promptly with all clients, staff, families, agencies, and referents • Monitor your treatment documentation to ensure all of your notes are completed within required 24 hour timeframe and meet agency and professional standards per DHCS and The Joint Commission standards • Maintain and model professional ethics, including appropriate boundaries and confidentiality • Other duties as assigned Requirements • Must be available during late afternoons and evenings on weekdays (3-8pm MT on Monday to Thursday) and on Saturdays to meet the schedules of our adolescent and young adult clients • Master’s degree in mental health or related field required (see below for full list) • Experience working with youth and young adults • Well versed in a variety of modalities and feel confident integrating them into your treatment approach (DBT, CBT, EMDR, MI certification is a plus) • Passionate about the benefits of group treatment and skilled in conducting group treatment • Ability to work effectively in a team • Creative and engaging, especially over video! • The technical ability to run effective telehealth sessions • Reliable WIFI connection when meeting with clients • Familiarity with and willingness to use cloud-based communication software—Gmail, Slack, Zoom, Dropbox–in addition to EMR and outcomes survey software on a daily basis • Part time 1099 role Benefits • Charlie Health is pleased to offer comprehensive benefits to all full-time, exempt employees. Read more about our benefits here. Eligible Master's Degrees • Master of Science (M.S.) in Mental Health Counseling • Master of Arts (M.A.) in Counseling Psychology • Master of Social Work (M.S.W.) with a concentration in Mental Health • Master of Science (M.S.) in Clinical Mental Health Counseling • Master of Arts (M.A.) in Marriage and Family Therapy • Master of Arts (M.A.) in Clinical Psychology • Master of Science (M.S.) in School Counseling • Master of Science (M.S.) in Rehabilitation Counseling • Master of Science (M.S.) in Applied Developmental Psychology • Master of Arts (M.A) in Education (with experience in behavioral health) • Master of Education (Ed.M) (with experience in behavioral health) Based on the nature of this role, you will need to complete several state background checks for clearance to see clients. Florida requires a fingerprint based background check, with more information found here. Please note that the cost for this background check will be paid for in full by Charlie Health. -Remote Our Values • Connection: Care deeply & inspire hope. • Congruence: Stay curious & heed the evidence. • Commitment: Act with urgency & don’t give up. Please do not call our public clinical admissions line in regard to this or any other job posting. Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: https://www.charliehealth.com/careers/current-openings. Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent from @charliehealth.com email addresses. Legitimate emails will never originate from gmail.com, yahoo.com, or other commercial email services. Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals. At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people. Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation. By clicking "Submit application" below, you agree to Charlie Health's Privacy Policy and Terms of Service. By submitting your application, you agree to receive SMS messages from Charlie Health regarding your application. Message and data rates may apply. Message frequency varies. You
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We're hiring an Associate, Member and Provider Programs to join our Member Experience Team. Oscar is the first health insurance company built around a full stack technology platform and a relentless focus on serving our members. We started Oscar in 2012 to create the kind of health insurance company we would want for ourselves—one that behaves like a doctor in the family. About the role: The Associate, Member and Provider Programs is responsible for working cross functionally with internal and external Oscar stakeholders and representing the needs and interests of the department in company wide initiatives. The position requires project management, implementation and communication skills, detail orientation and documentation with an ability to work across disparate initiatives and stakeholders at the same time. You will report into the Senior Manager, MPSO Initiatives. Work Location: This position is based in our New York City office, requiring a hybrid work schedule with 3 days of in-office work per week. Thursdays are a required in-office day for team meetings and events, while your other two office days are flexible to suit your schedule. #LI-Hybrid Pay Transparency: The base pay for this role is: $101,844 - $133,670 per year. You are also eligible for employee benefits, participation in Oscar's unlimited vacation program and annual performance bonuses. Responsibilities: Leads the end-to-end management of cross-functional implementations/projects for member experience and member & provider contact centers. This includes project plan creation, stakeholder engagement and updates, managing cross-functional relationships to drive collaboration, risk and issue mitigation, and accurate on-time completion. Assessing impact of new programs on existing operations and workflows along with member/provider/colleague experience. Steering program development to create leading consumer experience. Proactively identify risks and implement mitigation strategies. Developing needed frontline training, workflows, knowledge base, and other artifacts to ensure successful launch of new initiatives. Leading monitoring and issue triage at program launch. Collaboratively works with all relevant internal and external stakeholder groups to formulate proactive implementation, communications, and program strategies for successful change management and risk mitigation initiatives. Maintaining project plans, documentation and updating stakeholders on progress and status. Identify and action on opportunities to improve member experience and member & provider services operations delivering impactful outcomes. Apply technology to transform how work is done unlocking better experiences for frontline colleagues and members at scale. Mentors team members and promotes colleagues' growth and professional development. Compliance with all applicable laws and regulations. Other duties as assigned. Requirements: Bachelors degree or 4+ years commensurate experience 3+ years of experience in program management 2+ years of experience in delivering projects / programs independently and within a team environment Bonus points: Contact center experience Experience implementing complex projects spanning tech innovation and operational impacts Experience / background in a fast-paced operations environment Successfully executed enterprise-wide initiatives: defined project plans, coordinated resources, managed implementation activities, and developed all processes associated with program rollout and ongoing support Healthcare experience (Health Insurance, Health Systems, or Healthcare Consulting) Master’s Degree PMP Certifications or Program Management Certifications Lean/Six Sigma Certifications This is an authentic Oscar Health job opportunity. At Oscar, being an Equal Opportunity Employer means more than upholding discrimination-free hiring practices. It means that we cultivate an environment where people can be their most authentic selves and find both belonging and support. We're on a mission to change health care -- an experience made whole by our unique backgrounds and perspectives. Pay Transparency: Final offer amounts, within the base pay set forth above, are determined by factors including your relevant skills, education, and experience. Full-time employees are eligible for benefits including: medical, dental, and vision benefits, 11 paid holidays, paid sick time, paid parental leave, 401(k) plan participation, life and disability insurance, and paid wellness time and reimbursements. Artificial Intelligence (AI): Our AI Guidelines outline the acceptable use of artificial intelligence for candidates and detail how we use AI to support our recruiting efforts. Reasonable Accommodation: Oscar applicants are considered solely based on their qualifications, without regard to applicant’s disability or need for accommodation. Any Oscar applicant who requires reasonable accommodations during the application process should contact the Oscar Benefits Team (accommodations@hioscar.com) to make the need for an accommodation known. California Residents: For information about our collection, use, and disclosure of applicants’ personal information as well as applicants’ rights over their personal information, please see our Privacy Policy .
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We are looking for an experienced Senior Training Specialist to join our Operations, Client Support team. This role would be responsible for developing and delivering impactful training programs that drive employee performance, operational excellence, and continuous improvement across Client and Provider Support. We are looking for someone who is collaborative, adaptable, and passionate about learning and development, and is passionate about making a meaningful impact and bringing their talents into a “for purpose” space. To work at Talkspace, you need to be as passionate as we are about our work, and excited to partner with us on delivering quality mental healthcare. This is a remote position based on Eastern time. Talkspace Headquarters is located in NYC. What You’ll Do Instructional Design and Training Design, develop, and maintain training programs for Client Support and Provider Support, including new-hire onboarding, role-specific training, certifications, process and system training, and ongoing upskilling. Create engaging learning experiences across a variety of formats, including self-paced eLearning, instructor-led materials, job aids, tutorials, demonstrations, assessments, and interactive activities. Apply adult learning principles and instructional design best practices to ensure training is engaging, accessible, and aligned with defined learning and business outcomes. Continuously review and refresh curriculum based on learner feedback, performance data, process changes, and evolving business needs. Facilitate live and virtual training sessions, new-hire nesting, demonstrations, guided practice, and other learning experiences for Client Support and Provider Support. Training Administration and Learning Systems Manage training assignments, enrollments, completion tracking, attendance, and learner progress through the LMS and other internal systems. Coordinate training schedules and communicate training requirements and expectations to learners, Supervisors, and other stakeholders. Maintain accurate training documentation and provide completion and learner performance information to relevant stakeholders. Data Analysis & Performance Optimization Evaluate training effectiveness through assessments, learner feedback, operational data, and other performance indicators. Use data to identify knowledge and skill gaps, recommend learning interventions, and continuously improve training programs. Maintain department skill assessments and skill matrices to support curriculum development, employee growth, and future training needs. Track and communicate training initiatives, outcomes, and opportunities for improvement to leadership and relevant stakeholders. Collaboration & Strategic Partnership Partner with Client Support and Provider Support leadership to identify learning opportunities and develop strategies that address knowledge and performance needs. Collaborate with SMEs and cross-functional partners to translate complex processes, workflows, systems, and business requirements into clear and effective learning experiences. Serve as a trusted training resource during organizational, process, and system changes, helping teams successfully adopt new expectations and workflows. Contribute to training standards, best practices, and broader learning initiatives across the organization. Perform other related duties as assigned. About You Bachelor's degree in Instructional Design, Education, Communications, Learning & Development, or a related field; equivalent experience may be considered. 3–5+ years of experience in instru
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At Talkspace, we are committed to fostering a diverse, equitable, inclusive, and belonging-centered workplace where everyone can thrive while making a difference in mental health. Want to help over two million people receive quality mental healthcare? Come join our mission of getting therapy in the hands of everyone! Our Tee team is looking to bring on a Business Development Representative to help bring an innovative, AI-powered product to market. This is an exciting opportunity to join a growing team at the forefront of agentic AI and help drive adoption of emerging technology. Talkspace Headquarters is located in NYC. For candidates based in NYC, this role follows a 2-day-per-week hybrid schedule. Candidates outside of NYC metropolitan area may work fully remotely based EST hours. What You’ll Do Lead Generation & Pipeline Development Develop and implement comprehensive inbound and outbound strategies to generate a steady pipeline of qualified prospects. Drive lead generation efforts to support overall sales objectives. Outbound Outreach & Engagement Initiate and lead targeted outreach to prospective clients through personalized email campaigns, strategic phone calls, and effective social selling techniques. Conduct in-depth research to identify and analyze the unique needs and challenges of prospective customers, ensuring a tailored approach to engagement. Sales Facilitation & Deal Management: Facilitate and coordinate discovery meetings between sales representatives and prospects to foster relationships and uncover further opportunities. Performance & Results: Consistently surpass sales targets and quotas through proactive strategies and a focus on results-driven performance. Performs other related duties as assigned. About You College graduate with a strong desire to learn and grow in a sales environment. Minimum 2 yrs and expert proficiency in outbound email tools & CRM such as Outreach, Hubspot, Salesforce, etc. Genuine interest in the mental health and well-being industry. Self-motivated and proactive, with a strong commitment to personal and professional development. Strong interpersonal skills with the ability to quickly build rapport and gain stakeholder support. Collaborative team player who thrives in a mission-driven environment. Goal-oriented and driven to exceed expectations and contribute to team success Creative thinker with the ability to adapt in a dynamic, fast-paced environment. Benefits Comprehensive Medical, Dental and Vision plans Pre-tax benefits: HSA/ FSA 401k Retirement Savings Program with matching up to 3% Voluntary benefits including disability, basic life or pet insurance, etc. Monthly Wellness Stipend to promote mental and physical self-care Flexible PTO and Remote First Environment Regular team events, including Wellness Workshops and Team Building Events Free access to Talkspace products for you and one household member, as well as access to a friends and family discount! Compensation At Talkspace, we believe that pay transparency during the interview process is a critical part of diversity, equity, and inclusion. Our salary bands are based on internal and external compensation benchmarks, which we regularly evaluate to ensure we pay competitively. The base salary range for this role is between $67,000 - $95,000. Within the salary bands, leveling corresponds to each candidate’s relevant experience, skills as assessed during the interview process, education, and applicable certifications. Why Talkspace? <span style="font-fam
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Provides input to Clinical Study Teams to influence clinical protocol design to ensure most efficient ulizaon of supply chain resources.
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Role OverviewThe Senior PACS Implementation Engineer leads the build, integration, migration, and technical onboarding of customer environments onto the InSight PACS platform, acting as the technical expert for healthcare system commissioning and interoperability across NHS trusts, private healthcare providers, and third-party suppliers.
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Position: Remote Admissions & Recruitment Counselor (JD/LLM) Location: New York Georgetown University is seeking an Admissions and Recruitment Counselor to support JD and LL.M./MSL admissions. You will review applications, render decisions, and represent the law school at recruitment fairs, forums, and panels while counseling applicants on the admissions process. Occasional evening and weekend events and seasonal recruiting travel are possible. This part-time six-month role collaborates with the Dean of Admissions and the Graduate Admissions team to drive yield and access We would love to welcome a new Remote Admissions & Recruitment Counselor (JD/LLM) to our team in United States. If your experience matches this role, we encourage you to apply. All applications are reviewed carefully by our team. This is a Part Time role. The position is based in United States. This opportunity is part of our work in Human Resources, Other.
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At H1, we believe access to the best healthcare information is a basic human right. Our mission is to provide a platform that can optimally inform every doctor interaction globally. This promotes health equity and builds needed trust in healthcare systems. To accomplish this our teams harness the power of data and AI-technology to unlock…
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At H1, we believe access to the best healthcare information is a basic human right. Our mission is to provide a platform that can optimally inform every doctor interaction globally. This promotes health equity and builds needed trust in healthcare systems. To accomplish this our teams harness the power of data and AI-technology to unlock…
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hiring an experienced Bilingual (French) Channel Sales Engineer to work with our EMEA channel sales team. This is a remote position and qualified candidates must permanently reside in Ireland or the UK. Keeper’s cybersecurity software is trusted by millions of people and thousands of organisations, globally. Keeper is published in 23 languages and is sold in over 150 countries. Join one of the fastest-growing cybersecurity companies and be responsible for navigating our customers through the technical landscape of our products. About Keeper Keeper Security is transforming cybersecurity for people and organisations globally. Keeper’s intuitive solutions are built with end-to-end encryption to protect every user, on every device, in every location. Our zero-trust privileged access management platform deploys in minutes and seamlessly integrates with any tech stack to prevent breaches, reduce help desk costs and ensure compliance. Trusted by millions of individuals and thousands of organisations, Keeper is the leader for password, passkey and secrets management, privileged access, secure remote access and encrypted messaging. Learn how our zero-trust and zero-knowledge solutions defend against cyber threats at KeeperSecurity.com . About the Role As a bilingual Channel Sales Engineer you will work alongside the Keeper Security sales force by supporting the pre-sales and post-sales cycle from a technical perspective. You will be responsible for identifying the technical requirements within an opportunity, matching them to Keeper Security solutions, and supporting the sale by positioning and demonstrating differences. You will provide product trials and evaluations to Keeper Security partners, assist with implementation and integration, and provide level-2 technical assistance to existing customers. Responsibilities Provide and manage pre-sales technical support for the technical sales process of Keeper products for Channel partners in EMEA. Work closely with the Channel Account Management team to support and develop strategic partners technical capability and drive incremental partner revenue. Conduct product demonstrations and technical presentations remotely, at customer locations, or on-site at a Keeper facility Collaborate with product development and engineering teams to stay updated on product features, enhancements, and updates Communicate with German and English speaking partners, both verbally and in writing Address technical questions, concerns, and objections during the sales process to ensure customer confidence and satisfaction Act as a technical advisor to partners, helping them understand how our solutions can solve their business challenges and achieve their goals Stay informed about industry trends, competitive landscape, and emerging technologies relevant to the business Analyse complex multivariate problems and use a systematic approach to gain quick resolution, often under pressure Works on issues that affect design/selling success or address future concepts, products or technologies Establish relationships and engage with the technical personnel to identify opportunities and sell Keeper Security products and services Ensure accurate and timely activity, issue updates in Salesforce and report to management Create and deliver technical product presentations and/or training sessions to channel partners and customers Participates as part of a sales team to achieve or exceed revenue targets Contribute to the execution of company objectives to achieve goals in creative and effective ways Ability to travel to and from customer meetings (locally and nationally) & rent and/or operate a vehicle on behalf of the company Requirements 5+ years of experience in a pre-sales technical role (Sales Engineer, Systems Engineer, Solutions Engineer, etc.) Must be bilingual, native French with English fluency (both verbal and written) Excellent communication and interpersonal skills, and a strong entrepreneurial drive Strong experience with Windows/Active Directory administration and knowledge of UNIX/Linux Outstanding presentation skills and the ability to build and demonstrate a high quality product overview to both technical and executive level audiences Technical background in networking and security applications as well as cloud technologies (AWS, Azure) Bachelor’s degree in Computer Science, Engineering, or a related field or equivalent work experience Willingness to travel up to 50% Preferred Requirements Experience working with the channel Industry recognised certifications Scripting and DevOps experience a plus Exposure to Identity Providers like Azure and Okta Experience providing solutions to and understanding the requirements of Enterprise Customers Prior experience with cybersecurity solutions or relevant experience with IAM or other security SAAS solutions Benefits Onsite lunches Private healthcare (no wait period) Pension contribution (no wait period) Sick Pay Bike-to-Work Scheme (if local) Keeper is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Keeper Candidate Privacy Notice This notice explains how Keeper Security processes your personal data during recruitment. Depending on the role and location, the Controller of personal data (the organization responsible for determining why and how personal data is processed) will be Keeper Security Inc. (US), Keeper Security EMEA Ltd. (Ireland), or Keeper Security APAC K.K (Japan). 1. Data We Collect Information You provide: Contact details, CV/resume, cover letter Employment history, qualifications, work eligibility Application responses and uploaded documents Information We generate: Interview notes, assessments, communications Scheduling information Information From Others: Recruiter/referral information who submit your profile References (with your consent, before final offer) Public professional profiles Background verification (post offer) Voluntary Diversity and Equal Opportunity Information We may ask you to voluntarily provide diversity information including race/ethnicity, gender, disability status and veteran status (US). Providing this information is optional and Keeper collects this data in order to comply with EEOC and similar requirements 2. <span class=
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Responsibilities Complete all Onboarding requirements within 2 weeks of start date Check-in with your assigned Charlie Health Group Quality Supervisor or Group Quality Director at a minimum of 1x/month Respond to all email and Slack communication promptly (within 48 hours) Review the curriculum aligned to group assignment prior to group start time Arrive ~10 minutes early to scheduled group time and facilitate all groups for the entirety of the hour Facilitate groups using the current Charlie Health curriculum and best practices Facilitate groups across age groups and cohorts, including Integrative curriculum, Support Staffing and Wellness Hour as needed Foster client engagement and group cohesion, encouraging client participation and fostering camera-on culture Following all operational policies and procedures as indicated by Charlie Health best practices Participate in collaborative Therapy Treatment Team (Tuesdays) and Group Supervision (every other Friday) with your assigned Charlie Health Group Quality Supervisor or Group Quality Director, peers and other Clinical Leadership team members Collaborate closely with Primary Therapists, Care Experience Specialists and Care Coaches Communicate professionally and promptly with all clients, staff, families, agencies, and referents Monitor your treatment documentation to ensure all of your notes are completed within required 24 hour timeframe and meet agency and professional standards per DHCS and The Joint Commission standards Demonstrate professional ethics, including appropriate boundaries and confidentiality Other duties as assigned Requirements Availability to work weeknights (3-8pm MT on Monday to Thursday) Master’s degree in mental health or related field (see examples below) Experience working with diverse age demographics in intensive treatment settings Demonstrated proficiency across multiple treatment modalities, with the confidence to thoughtfully integrate them into clinical practice (e.g., DBT, CBT, EMDR; MI certification a plus) Strong belief in and advocacy for group-based treatment alongside individual therapy Ability to facilitate effective, engaging telehealth sessions Reliable high-speed internet connection for client sessions Proficiency with cloud-based communication software (Gmail, Slack, Zoom, Dropbox) as well as EMR and outcomes survey software Part time, 1099 contractor role Examples of Master's Degrees (Including but not Limited to): Master of Science (M.S.) in Mental Health Counseling Master of Social Work (M.S.W.) Master of Arts (M.A.) in Marriage and Family Therapy Master of Arts (M.A.) in Clinical Psychology Master of Science (M.S.) in School Counseling The Provider Experience at Charlie Health: Flexibility: Our virtual program allows clinicians the ability to work from home or wherever they are most comfortable. Support: All of our clinicians receive support from a full time Admissions, Primary Therapy, and Assessment team so that our clinicians can focus on providing exceptional care to our clients. Rewarding Relationships: With a maximum of 8 clients in a group, clinicians have the opportunity to build strong relationships and create sustainable healing Efficiency: Providers have access to an AI-powered scribe that streamlines clinical documentation and summarizes key points of client sessions. Note to Colorado applicants: Applications will be accepted and reviewed on a rolling basis. Please note that this role is not available to candidates in Illinois. Based on the nature of this role, you will need to complete several state background checks for clearance to see clients. Florida requires a fingerprint based background check, with more information found here. Please note that the cost for this background check will be paid for in full by Charlie Health. Our Values Connection: Care deeply & inspire hope. Congruence: Stay curious & heed the evidence. Commitment: Act with urgency & don’t give up. Please do not call our public clinical admissions line in regard to this or any other job posting. Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Job Posting: Mental Health Group Facilitator Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent from @charliehealth.com email addresses. Legitimate emails will never originate from gmail.com, yahoo.com, or other commercial email services. Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals. At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. 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the role: We are currently seeking a full-time Field Phlebotomy Supervisor interested in joining a high-growth stage startup. The mandate of the Field Phlebotomy Supervisor is simple but challenging: assist our Operations Manager with the day-to-day operations throughout the market and ensure our patients have the best experience possible. The Field Phlebotomy Supervisor oversees the quality of territories patient operations. You will be responsible for ensuring that every Getlabs experience meets and exceeds the patient's expectations. You will also help train and ensure quality for our team of hourly phlebotomists. Above all, we are seeking candidates who are self-starters and are resourceful, organized, detail-oriented, communicative, and friendly. This position is currently limited to candidates residing within a one-hour commute of the San Francisco Bay Area. \n At Getlabs, you will: Supervise a team of mobile phlebotomists in one or more geographical markets Assess work performance and perform appointment reviews for compliance, quality, and safety on a regular basis; accurately report all findings Administer disciplinary action as appropriate Interview and hire new mobile phlebotomists Effectively and efficiently onboard new hires Complete new hire and annual competency assessments for team Ensure accurate order and patient appointment record-keeping Administer performance reviewsHandle employee concerns and grievances Review daily/weekly schedules for team and make schedule adjustments as needed; organize, plan, and assign work Plan and manage a budget Assist with day-to-day customer service and manager-level escalations including interactions with patients via inbound calls, outbound calls, emails, and other communication platforms Review and approve team timecards and expenses What we are looking for: At least 2 years of management experience in a leadership position is required Phlebotomy certification from an accredited agency is required: American Medical Technologists (AMT), American Society for Clinical Pathology (ASCP), or National Center for Competency Testing (NCCT) In-depth knowledge of phlebotomy duties, responsibilities and techniques a plus! Proven track record in providing exceptional customer service Strong communication skills; both written and verbal (Google suite a plus) A disciplined worker who can work independently or in a team environment Reliable transportation and clean driving record Competency with Google applications and willingness to embrace new technology A proven ability to handle ambiguity in the absence of defined systems and processes We have great benefits to make your life easier so you can focus on what you're best at: Competitive annual salary ranging $95,000-$105,000 Valuable stock option plan Medical, dental and vision insurance options Flexible and unlimited vacation A company with a huge vision, a dynamic work environment, and a team of talented, ambitious and fun to work-with colleagues! \n The health and safety of our employees and their families is our top priority. Due to the ongoing nature of the COVID-19 pandemic we have decided to require vaccination as a condition of employment for any employee who is in contact with patients. Getlabs is an equal opportunity employer. We value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status or other protected classes. Please mention the word **LAUDABLY** and tag RMmEwNjo5OGMwOjM2MDA6OjEwMw== when applying to show you read the job post completely (#RMmEwNjo5OGMwOjM2MDA6OjEwMw==). This is a beta feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human.
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