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Responsibilities: Develops, coordinates, and implements systems, policies, procedures, and productivity standards. Provide leadership and guidance to the team, ensuring the achievement of goals and objectives. Foster a positive and collaborative work environment. Oversee the planning, execution, and completion of projects and initiatives within the team. Establish and monitor operational processes and workflows to enhance efficiency and productivity. Streamline operational processes, enhance efficiency, and improve overall organizational performance. Implement best practices, monitor key performance indicators (KPIs), and develop strategies to achieve operational excellence. Ensures a safe, secure, and compliant work environment. Accomplishes staff results by communicating job expectations; planning, monitoring, and appraising job results. Build and manage a high-performing team, including hiring, training, and development. Provide leadership to the team, including setting goals, providing guidance, and ensuring the team's overall success. Set performance expectations and goals for team members. Conduct regular performance evaluations, provide feedback, and address performance issues. Identify skill gaps within the team and develop strategies for filling those gaps. Support employee development through training, mentoring, and coaching. Identify high-potential employees and create succession plans. Duties & Responsibilities: Define Octave’s Data & AI Technical Vision Develop and own the technical strategy and roadmap for Octave’s data platform and AI/ML capabilities, while shaping company-level direction and investment priorities by bringing a data and AI perspective to decisions about where Octave competes and how it grows. Own company-level KPIs spanning Octave's AI/ML and Data Platform areas — defining the measures that matter, holding accountability for outcomes against them, and reporting on progress to the executive team. Partner closely with Product and cross-functional leaders to identify where AI, machine learning, and Data Science can create meaningful customer and business value, and own the technical strategy and capabilities required to bring those opportunities to life. Serve as Octave’s senior technical leader and thought partner on data, AI, ML, and Data Science. Help Product, Engineering, and business leaders evaluate opportunities, understand technical feasibility and tradeoffs, and shape Octave’s approach to emerging capabilities. Develop a clear point of view on where traditional machine learning, predictive modeling, generative AI, LLM-based systems, and other approaches are appropriate. Establish principles for when Octave should build capabilities internally, leverage third-party platforms or models, or partner externally. Balance near-term delivery with the foundational investments required to support Octave’s longer-term strategy. Lead AI/ML and Data Science Technical Strategy Establish the technical capabilities required to develop, evaluate, deploy, monitor, and continuously improve production AI and machine-learning systems. Work with Product and business leaders to translate promising AI/ML opportunities into well-defined technical initiatives. Ensure AI/ML initiatives are grounded in clear customer or business outcomes rather than pursued as standalone technology projects. Guide technical experimentation and prototyping to validate opportunities before making significant investments. Establish rigorous approaches to model and system evaluation, experimentation, observability, feedback loops, governance, privacy, security, and responsible AI. Determine the Data Science, ML Engineering, and Applied AI capabilities Octave needs over time and develop an appropriate organizational model to support them. Own and Evolve the Data Platform Own the architecture and evolution of Octave’s centralized data platform and the systems that collect, transform, store, govern, and serve data across the company. Ensure the platform is reliable, scalable, observable, secure, and straightforward for downstream consumers to use. Establish strong engineering practices around data quality, testing, lineage, documentation, monitoring, and reliability. Build scalable interfaces and data products that enable analysts, Product, Engineering, and other teams to work effectively with trusted data. Make pragmatic architectural and technology decisions that balance scalability and technical quality with the speed required in a fast-growing company. Avoid unnecessary complexity and ensure platform investments are justified by real customer, product, or business needs. Enable a Decentralized Analytics Organization Treat analysts embedded within Octave’s product and business organizations as key customers and partners of the Data Platform. Partner with analysts and their leaders to understand common needs, remove technical bottlenecks, and improve access to reliable and well-modeled data. Establish shared technical standards, platform capabilities, and ownership models that allow decentralized analytics teams to move quickly without creating unnecessary fragmentation. Create clear ownership boundaries between the centralized Data Platform organization and embedded analytics teams. Build foundational data capabilities that allow analysts to spend more time generating insights and less time solving recurring infrastructure or data-quality problems. Build the Capabilities and Team Octave Needs Lead, mentor, and develop the existing Data Platform team while remaining close to the technical work. Continuously assess the technical capabilities required to execute Octave’s evolving data and AI strategy. Develop existing team members where appropriate and recruit exceptional external talent when specialized skills or experience are missing internally. Proactively identify capability gaps rather than scaling the organization through

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the Role We’re a team of passionate, forward-thinking professionals eager to take on the challenge of the mental health crisis and play a formative role in providing life-saving solutions. If you’re inspired by our mission and energized by the opportunity to increase access to mental healthcare and impact millions of lives in a profound way, apply today. The Clinical Quality Analyst is responsible for ensuring quality medical and clinical processes are conducted in accordance with company, industry, accreditation, state, and federal guidelines. This person will perform and manage quality assurance and clinical audits related to medical and clinical functions for quality, accuracy, and consistency to ensure an efficient process. This person will collaborate with clinical teams to resolve identified findings and recognize trends or broader areas of risk. The Clinical Quality Analyst will also review incident reports, support serious incident analysis, participate in survey preparation, and assist with corrective action plans and new state or program launches. This person will be familiar with company policy and be able to develop and constantly evaluate workflow procedures to ensure documentation compliance. This position assists with the development and maintenance of system policies and procedures, knowledge base, process improvements, and system improvements. Responsibilities Audit assigned medical and clinical records daily and meet established productivity expectations Apply audit criteria consistently and accurately Complete monitoring reports that summarize audit results, findings, and trends Provide education and feedback based on audit findings and identified opportunities for improvement Lead and/or participate in the implementation of quality improvement processes Provide direct support to clinical teams implementing quality improvement initiatives Assist in developing cross-company documentation procedures that support clinical compliance Collaborate with administration and other departments to develop effective interdepartmental procedures Notify the Quality and Safety Manager of matters related to the integrity of the medical record Maintain a high level of confidentiality related to audit reviews and findings Submit medical records as requested and within required timeframes Provide accurate reporting on compliance and quality initiatives Provide accurate reports to the Director of Quality, Safety, and Compliance Operations upon request Participate in state, Medicaid, payer, and accreditation survey-preparedness initiatives Assist with incident reporting, review, tracking, and investigation procedures, including serious incident analysis Support corrective action plans and complete required follow-up within established timeframes Support Quality and Safety readiness activities for new state or program launches Participate in special projects Perform other duties related to the position as assigned Requirements 2+ years of experience in healthcare auditing Bachelors or master’s degree in behavioral health or similar field preferred Healthcare or behavioral health operations experience preferred Strong knowledge of state and federal statutes regarding patient confidentiality laws Knowledge of ASAM criteria Knowledge of mental health recovery model and LOC guidelines Knowledge of behavioral health guidelines or assessments, treatment plans, and LOC Knowledge of The Joint Commission Behavioral Health Standards Ability to work with sensitive and/or confidential information Proficient in Microsoft Office, especially Word & Excel Basic understanding of applicable laws, regulations, industry standards, and related compliance issues, particularly regarding The Joint Commission and State accreditation Exhibits a comprehensive understanding of healthcare regulatory and compliance (HIPAA) Ability to function independently with minimal supervision Ability to collaborate effectively with clinical and cross-functional teams Please note that members of this team who live within 45 minutes of a Charlie Health office are expected to adhere to a hybrid work schedule Benefits Charlie Health is pleased to offer comprehensive benefits to all full-time, exempt employees. Read more about our benefits here . The total target base compensation for this role will be between $57,000 - $75,000 per year at the commencement of employment. Please note, pay will be determined on an individualized basis and will be impacted by location, experience, expertise, and other relevant business considerations. Further, cash compensation is only part of the total compensation package, which, depending on the position, may include other Charlie Health-sponsored benefits. Note: We are not currently considering applicants in CA, CO, NY, and WA for this position. #LI-REMOTE Our Values Connection: Care deeply & inspire hope. Congruence: Stay curious & heed the evidence. Commitment: Act with urgency & don’t give up. Please do not call our public clinical admissions line in regard to this or any other job posting. Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: https://www.charliehealth.com/careers/current-openings. Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent

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Join us on our mission to reverse metabolic disease in one billion people. As an Associate Customer Operations Manager, you'll help keep the operational foundation of Virta's customer experience running smoothly across launches and ongoing lifecycle changes. You'll take ownership of defined work across data operations, eligibility, user acceptance testing (UAT), quality assurance (QA), and customer configuration, partnering with teammates and cross-functional groups to ensure changes are accurate, timely, and well documented. Over time, you'll build independence in managing smaller, less complex initiatives while learning to identify risks, troubleshoot issues, and improve repeatable processes. This is a great opportunity for someone who enjoys detailed work, follows problems through to resolution, and wants to grow at the intersection of customer operations, healthcare data, and technical execution. Responsibilities Support customer data operations, including member-level outbound file feeds; SFTP setup, access, and issue resolution; data partner changes; and marketing contact or eligibility file ingestion. Execute UAT and QA for customer launches, product expansions, configuration changes, and product updates; clearly document results and drive identified issues to the appropriate resolution or escalation path. Support eligibility changes and escalations by validating customer and member data, investigating discrepancies, coordinating with internal partners, and promptly surfacing risks or blockers. Maintain accurate, audit-ready customer configuration documentation, data and file setup records, testing results, and internal trackers. Coordinate tactically with partners across Implementation, Client Success, Member Administration, Engineering and Data, Analytics, and other teams, providing clear context, status updates, and follow-through. Manage multiple assigned priorities while identifying recurring issues and recommending practical improvements that make Customer Operations processes more efficient, consistent, and reliable. 90 Day Plan Within your first 90 days at Virta, we expect you will do the following: Build a strong understanding of Virta's customer lifecycle processes, core systems, documentation standards, and quality expectations. Learn and begin executing core data operations workflows, including outbound file feeds, SFTP setup and troubleshooting, claims file setup, data partner changes, and marketing contact or eligibility file ingestion. Independently complete assigned UAT, QA, customer configuration, and smaller customer lifecycle changes with a high level of accuracy and appropriate manager support. Investigate common eligibility and data issues, validate relevant details, document findings clearly, and demonstrate sound judgment about when and how to escalate. Manage assigned work across multiple customers and priorities while meeting timelines and proactively communicating status, risks, dependencies, and blockers. Become a reliable cross-functional partner and identify at least one practical opportunity to make a recurring Customer Operations process more efficient, consistent, or scalable. Must-Haves Approximately 2+ years of professional experience in operations, implementation, project coordination, technical support, or a related field; experience may be substituted by demonstrated independence and impact. Strong attention to detail and comfort working with structured data, spreadsheets, file specifications, and operational systems to produce accurate, high-quality work. Strong problem-solving skills, including the ability to investigate discrepancies, document findings, identify risk, and escalate effectively when support is needed. Ability to manage multiple priorities and collaborate across teams while meeting deadlines and communicating progress, dependencies, and blockers clearly. Demonstrates proactive use of AI tools to improve individual output and efficiency, along with the curiosity and learning agility to quickly build proficiency in new systems and processes. Values-driven culture Virta’s company values drive our culture, so you’ll do well if: You put people first and take care of yourself, your peers, and our patients equally You have a strong sense of ownership and take initiative while empowering others to do the same You prioritize positive impact over busy work You have no ego and understand that everyone has something to bring to the table regardless of experience You appreciate transparency and promote trust and empowerment through open access of information You are evidence-based and prioritize data and science over seniority or dogma You take risks and rapidly iterate Is this role not quite what you're looking for? Join our Talent Community and follow us on Linkedin to stay connected! Virta has a location based compensation structure. Starting pay will be based on a number of factors and commensurate with qualifications & experience. For this role, the compensation range is $70,000 to $85,000. Information about Virta’s benefits is on our Careers page at: https://www.virtahealth.com/careers . As part of your duties at Virta, you may come in contact with sensitive patient information that is governed by HIPAA. Throughout your career at Virta, you will be expected to follow Virta's security and privacy procedures to ensure our patients' information remains strictly confidential. Security and privacy training will be provided. As a remote-first company, our team is spread across various locations with office hubs in Denver and San Francisco. Clinical roles: We currently do not hire in the following states: AK, HI, RI Corporate roles: We currently do not hire in the following states: AK, AR, DE, HI, ME, MS, NM, OK, SD, VT, WI. Virta uses Ashby as its applicant tracking system, which incorporates AI-powered tools (provided by OpenAI, AWS, and Google Gemini) in certain aspects of the recruiting process, including application review, candidate screening, and interview note taking; your data is not used to train AI models, and all final hiring decisions are made by Virta Health personnel. For more information, see Ashby's AI Terms at https://www.ashbyhq.com/resources/terms-ai-features #LI-remote

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Responsibilities: Develops, coordinates, and implements systems, policies, procedures, and productivity standards. Provide leadership and guidance to the team, ensuring the achievement of goals and objectives. Foster a positive and collaborative work environment. Oversee the planning, execution, and completion of projects and initiatives within the team. Establish and monitor operational processes and workflows to enhance efficiency and productivity. Streamline operational processes, enhance efficiency, and improve overall organizational performance. Implement best practices, monitor key performance indicators (KPIs), and develop strategies to achieve operational excellence. Duties & Responsibilities: Lead Business Operations and Access strategy Set the analytical agenda for access, supply, and network optimization, connecting demand, provider capacity, and payer participation to growth and operating decisions. Lead analysis on retention, segmentation, utilization, and other critical metrics, creating a consistent business-intelligence approach across Octave. Develop business cases and recommendations for new markets, channels, service lines, partnerships, and strategic transactions. Build a repeatable program-management engine Lead Octave’s portfolio of cross-functional launches and transformations, including new payers, geographies, channels, service lines, integrations, and internal capabilities. Establish clear governance, ownership, milestones, dependencies, and escalation paths; surface risks and tradeoffs with decision-ready recommendations. Build reusable playbooks that make each successive launch faster, more predictable, and less resource-intensive. Drive operational efficiency and workforce management Build workforce-planning capabilities, including demand and capacity forecasting, staffing models, scheduling optimization, and resource allocation. Lead workflow redesign, process standardization, automation, and tooling improvements that help Octave scale without compromising access, quality, or team experience. Establish service levels and performance rhythms, using proactive insights to identify bottlenecks and measure productivity, capacity, quality, and financial impact. Lead the function and shape how Octave operates Lead and develop a high-performing team across business operations, analytics, program management, and operational excellence. Translate company strategy into operational priorities and own annual and quarterly planning cadences for Operations. Serve as a thought partner to the VP of Operations and senior leaders, incubating new capabilities and driving high-impact work that falls between existing teams. Build a culture of high standards, collaboration, and ownership while improving how the team uses data, tools, and AI to deliver results. Education & Experience: 6+ years of experience in business operations, strategy and operations, program leadership, operational excellence, or a comparable field. With at least 3 years in management consulting or investment banking A track record of structuring ambiguous problems, developing analytically rigorous recommendations, and translating them into operating plans and measurable results. Experience leading multiple complex, cross-functional initiatives and creating accountability across teams you do not directly manage. Strong quantitative and financial acumen, including advanced Excel or Google Sheets modeling and experience with forecasting, business cases, unit economics, performance metrics, and executive-level analysis. Exceptional organization and follow-through, with the ability to manage a broad portfolio without losing sight of critical details. Strong written and verbal communication skills, including the ability to produce crisp decision memos and executive presentations that make complex issues clear, synthesize tradeoffs, and drive decisions. People-leadership experience and a demonstrated ability to coach and develop high-performing teams. High agency and autonomy: you identify the highest-leverage problems, create momentum without waiting for perfect direction, and take ownership through measurable results. Strong systems thinking: you can turn messy workflows and one-off solutions into simple, durable mechanisms, including operating cadences, playbooks, SLAs, dashboards, and clear handoffs. Comfort operating in a dynamic environment where priorities evolve and the path is not always predefined. Practical experience using AI tools to improve analysis, workflow design, decision support, or team productivity. Preferred qualifications Experience at a top-tier strategy consulting firm followed by 3–5 years in an operating, strategy, or business operations role. MBA, another relevant advanced degree or equivalent experience. Experience in healthcare, a technology-enabled services business, a marketplace, or another environment where supply, demand, access, and service quality must be managed together. Experience building or leading one or more of the following capabilities: business operations, program management, workforce management, operations analytics, continuous improvement, or automation. Familiarity with SQL, business-intelligence tools, workforce-planning systems, or other analytical and operational technologies; direct hands-on expertise is helpful but not required. Octave's Company Values: The below values drive our day-to-day operations. We’re human beings first. We operate with empathy and kindness – with our clients, with our collaborators, and with ourselves. People deserve better than status quo. We’re willing to tackle the intractable problems, no matter how big, because someone should. We ask big questions, we craft big solutions, and we challenge ourselves and others to make it happen. No bystanders. No stars. No tourists. Each person has been selected to be here, and with that comes a responsibility to bring your expertise, share your ideas, and help make this company better.</

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We are looking for a Military Coordinator/Payor Success Associate to join our operations team. The Military Coordinator/Payor Success Associate is responsible for handling a higher level of contacts and back-office processes, including Health Plan Support, Customer Success inquiries, unmatched clients/members, VIP escalations, internal escalations, and ad hoc items. They will prioritize incoming requests and adjust workflows accordingly to ensure efficient and effective resolution of issues. Additionally, they will serve as a liaison between the Payor Success team and customer support to provide assistance with client/member-facing questions. The Payor Success Associate is committed to continuous improvement and identifies, develops, and implements processes that enhance Talkspace's services, contributing to the evolution of internal processes and workflows. In close collaboration with the product team, they identify trending and new issues, proposing short and long-term solutions, while fostering teamwork by actively sharing client feedback, feature requests, and enhancement opportunities across various departments.To work at Talkspace, you need to be as passionate as we are about our work, and excited to partner with us on delivering quality mental healthcare. This is a remote position based on Eastern Time. Talkspace Headquarters is located in NYC. What You’ll Do Military Coordination Handle all referrals of military members into the Talkspace workflow: Incoming Faxes Tricare portals Coordination with medical records Engaging members into care via email and calls Internal escalations Ad hoc items, as needed Payor Success Support Handle higher level of contacts and back-office processes, including but not limited to: Health Plan Support Customer Success inquiries Unmatched clients/members VIP escalations Internal escalations Ad hoc items, as needed Prioritize all incoming requests and adjust workflow as needed. Assist the customer support team with client/member facing questions, as needed. Process Improvement Identify, develop and implement processes that allow Talkspace to continuously deliver new and enhanced services. Identify and implement improvements to internal processes and workflows. Team Collaboration Work with the product team to identify trending/new issues, including short & long term solutions Collaborate closely with other teams, sharing client feedback, feature requests, and enhancement opportunities. Performs other related duties as assigned. About You Bachelor's Degree is preferred. 2+ years of professional experience in Customer Service. Proficiency working with Jira, Confluence, Google Workplace, Zendesk, Looker. Attention to detail. Client-centric approach to work. Excellent communication and collaboration skills. Benefits Comprehensive Medical, Dental and Vision plans coverage Pre-tax benefits: HSA/ FSA 401k Retirement Savings Program with matching up to 4% Voluntary benefits including disability, basic life or pet insurance, etc. Monthly Wellness Stipend to promote mental and physi

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The Opportunity As a Member Support Specialist you will be an ambassador for patients in office, with a mastery of human connection and a strong drive for service. You will remove barriers to care, resulting in a truly exceptional in-office patient experience. You are the steward of the space and ensure the look and feel of the office lobby are on brand with the One Medical experience. You will be the first point of contact for patient feedback, as well as provide any other support as requested by the Practice Coordinator, Operations Manager, or in office providers. You are a strong team player and use your innovative problem solving skills to tackle various tasks and challenges. You have a strong grasp of verbal and written communication. You are able to identify opportunities and deliver on customer-centric solutions while using empathy, focus, and compassion in all interactions with patients and teammates. You bring self-awareness to your daily work to utilize your strengths and develop your areas of opportunity. You thrive in cultures that focus on feedback and growth and are nimble in their approach to respond to the needs of the patients and team. You have an unwavering drive to help and serve others and create amazing moments for our members and teammates. If this sounds like you, we would love to connect. What you'll likely work on: Use impeccable C-I-CARE (a framework containing the key elements of a great interaction and effective communication that we use with patients and each other) in all patient interactions and ensure a fluid and positive in-office experience through patient intake, same day schedule management, appropriate follow up scheduling, strong knowledge of billing and insurance, monitoring patient feedback and assisting with outreach as necessary All front of house duties including check in/check out, insurance verification, printing/paperwork tasks, prepping tests, tasking to service level expectations etc... Contribute to team development through rounding, attending team huddles, participating in team problem solving, supporting in office providers with ad hoc asks, etc. Master our technology suite including but not limited to Slack, G-suite, Zoom, and our Electronic Medical Record System 1Life, in order to interact with team members and patients and complete daily work Perform opening and closing duties/daily office upkeep as required, including maintaining the look and feel of both patient and employee facing spaces, restocking supplies, and organization These responsibilities are intended to describe the general nature and level of work being performed by personnel assigned to this job classification. They are not to be construed as an exhaustive list of job duties performed by personnel in this classification. Other job related duties may be assigned by management. What you’ll need: At least 1 year of experience in high touch customer or patient facing roles Strong written and verbal communication skills Experience working on collaborative, diverse and feedback-driven multi-disciplinary teams A proven track record of persisting through change, demonstrating a forward thinking perspective when under pressure, and consistently stepping up to take action on challenges Proficiency in computer technology such as typing, navigating the internet and using multiple software systems simultaneously Competitive salary: the base pay for this position is $22.00 per hour based on a full time schedule. This is a full time role (40 hrs/week) with 8 hr shifts taking place Monday through Friday, 7:30 AM to 5:30 PM. The home office is located in West Hollywood at 8570 Sunset Blvd, CA 90069. This is a Pediatrics office. Flex Lab Services Specialists lend support to other One Medical locations across the LA market, including Beverly Hills, Century City, Culver City, El Segundo, Long Beach, Santa Monica, West Hollywood, West LA, and Woodland Hills. Flex location and schedule are subject to change. Physical Demands: Mostly sedentary work duties require exerting up to ten pounds of force occasionally and/or small amounts of force frequently. Sedentary work typically involves sitting most of the time, but may involve walking or standing for brief periods. One Medical offers a robust benefits package designed to aid your health and wellness. All regular team members working 24+ hours per week and their dependents are eligible for benefits starting on the team member's date of hire: Taking care of you today Paid sabbatical for every five years of service Free One Medical memberships for yourself, your friends and family Employee Assistance Program - Free confidential services for team members who need help with stress, anxiety, financial planning, and legal issues Competitive Medical, Dental and Vision plans Pre-Tax commuter benefits PTO cash outs - Option to cash out up to 40 accrued hours per year Protecting your future for you and your family 401K match Credit towards emergency childcare Company paid maternity and paternity leave Paid Life Insurance - One Medical pays 100% of the cost of Basic Life Insurance Disability insurance - One Medical pays 100% of the cost of Short Term and Long Term Disability Insurance In addition to the comprehensive benefits package outlined above, practicing clinicians also receive Malpractice Insurance - Malpractice fees to insure your practice at One Medical is covered 100%. UpToDate Subscription - An evidence-based clinical research tool Continuing Medical Education (CME) - Receive an annual stipend for continuing medical education Rounds - Providers end patient care one hour early each week to participate in this shared learning experience Discounted rate to attend One Medical’s Annual REAL primary care conference One Medical is an equal opportunity employer, and we encourage qualified applicants of every background, ability, and life experience to contact us about appropriate employment opportunities. One Medical participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Please refer to the E-Verification Poster and <a href="https

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Headquarters: Texas, USA, Remote Our Director, Enterprise Sales will provide strategy, mentorship, and guidance for a team of Enterprise Sales Executives who are responsible for driving new business through the full sales cycle. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Manage, hire, train and ramp a team of Enterprise Sales Executives responsible for new and expansion bookings Achieve annual Enterprise bookings quota with monthly and quarterly targets Develop and manage Enterprise Sales Executives on productivity metrics such as deal size, win rate, and forecast accuracy as well as how to lead a customer through a proactive sales cycle Coach Sales Executives through building executive relationships with Named Enterprise accounts in their territories and through complex Enterprise deals and negotiations Shape the direction of the go-to market strategy and execution for your region Work collaboratively with Marketing, Product and Success to build targeted messaging and collateral, and mapping a customer journey for the specific business needs of your region Conduct weekly forecast meetings Support direct reports by participating and leading in client and prospect meetings. Engaging other corporate resources as required Who You Are: Experienced in managing a high performing Enterprise Sales team for a B2B technology company A strong relationship builder with 5+ years of overall Enterprise sales experience working with Fortune 1000 companies Confident in managing complex sales processes with multiple stakeholders and negotiations with pricing based on business value, legal and procurement Knowledgeable in selling to C-level executives in the IT space Experienced in setting quotas and managing people against those quotas Passionate about coaching others with a successful track record as an individual contributor and can share relevant and complex closing experience with a growing team Role requires regular travel to client sites, within your area and other regions, using various modes of transportation (car, train, air), depending on business needs Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your skills, we encourage you to apply. Benefits and Growth: High income earning opportunities based on self performance New hire stock equity (RSU) and employee stock purchase plan (ESPP) Continuous professional development, product training, and career pathing Sales training in MEDDIC and Command of the Message Intra-departmental mentor and buddy program for in-house networking An inclusive company culture, opportunity to join our Community Guilds Generous and competitive medical benefits package Retirement savings match Pet adoption and insurance program Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog. #LI-Remote Datadog offers a competitive salary and equity package, and may include variable compensation. Actual compensation is based on factors such as the candidate's skills, qualifications, and experience. In addition, Datadog offers a wide range of best in class, comprehensive and inclusive employee benefits for this role including healthcare, dental, parental planning, and mental health benefits, a 401(k) plan and match, paid time off, fitness reimbursements, and a discounted employee stock purchase plan. The reasonably estimated yearly salary for this role at Datadog is: $158,000 — $210,000 USD About Datadog: Datadog is the leading observability and security platform for the AI era, providing businesses with unified visibility across the technology stack to manage complexity at scale. It brings applications, infrastructure, data, models, and security into one place, using AI to detect and resolve issues before they impact customers. Trusted globally by Fortune 500 companies and high-growth AI leaders, Datadog enables businesses to move faster with clarity and confidence. Learn more about #DatadogLife on Instagram , LinkedIn, and Datadog Learning Center. Equal Opportunity at Datadog: Datadog is proud to offer equal employment opportunity to everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and other characteristics protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Here are our Candidate Legal Notices for your reference. Datadog endeavors to make our Careers Page accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please complete this form . This form is for accommodation requests only and cannot be used to inquire about the status of applications. Privacy and AI Guidelines: Any information you submit to Datadog as part of your application will be processed in accordance with Datadog’s Applicant and Candidate Privacy Notice . For information on our AI policy, please visit Interviewing at Datadog AI Guidelines . To apply: https://weworkremotely.com/remote-jobs/datadog-director-enterprise-sales

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Headquarters: Remote - United States Reddit is a community of communities. It’s built on shared interests, passion, and trust, and is home to the most open and authentic conversations on the internet. Every day, Reddit users submit, vote, and comment on the topics they care most about. With 100,000+ active communities and approximately 130 million daily active unique visitors, Reddit is one of the internet’s largest sources of information. For more information, visit www.redditinc.com . This is a remote-friendly role. Reddit has a flexible first workforce. The Identity and Access Management team develops and maintains a set of mission critical, highly performant, and highly scalable systems that manage user identity, authentication, and authorization for all of our millions of daily users and backend services. Some of our present and future challenges include: Building systems around consumer IAM to meet the needs of Reddit’s engineering organization and millions of daily users. Design, build and ship backend services powering experiences for one of the most visited sites in the world. Work with product management, security, client engineering, and backend teams to define and implement Reddit’s IAM vision and roadmap. In your day-to-day, you will: Steer: Work with the team to select, scope, and execute on high leverage projects that align with Reddit’s goals. Build: Execute on a strategy and create a more performant, more scalable, higher quality architecture around IAM. XFN Collaboration: Work together with a variety of cross functional teams across Reddit Engineering. Evolve: Learn and improve your own technical and non-technical abilities. Who you might be: 3+ years of experience designing and developing distributed backend systems IAM backend experience in either authorization or authentication domain Proficiency in one or more general purpose programming languages (preferably Go). Capability with essential cloud infrastructure (Kubernetes, CI/CD, AWS, GCP). High empathy and excellent communication skills to collaborate across the organization. Benefits: Comprehensive Healthcare Benefits and Income Replacement Programs 401k with Employer Match Global Benefit programs that fit your lifestyle, from workspace to professional development to caregiving support Family Planning Support Gender-Affirming Care Mental Health & Coaching Benefits Flexible Vacation & Paid Volunteer Time Off Generous Paid Parental Leave Pay Transparency: This job posting may span more than one career level. In addition to base salary, this job is eligible to receive equity in the form of restricted stock units, and depending on the position offered, it may also be eligible to receive a commission. Additionally, Reddit offers a wide range of benefits to U.S.-based employees, including medical, dental, and vision insurance, 401(k) program with employer match, generous time off for vacation, and parental leave. To learn more, please visit https://www.redditinc.com/careers/ . To provide greater transparency to candidates, we share base salary ranges for all US-based job postings regardless of state. We set standard base pay ranges for all roles based on function, level, and country location, benchmarked against similar stage growth companies. Final offer amounts are determined by multiple factors including, skills, depth of work experience and relevant licenses/credentials, and may vary from the amounts listed below. The base salary range for this position is: $164,200 — $229,900 USD In select roles and locations, the interviews will be recorded, transcribed and summarized by artificial intelligence (AI). You will have the opportunity to opt out of recording, transcription and summarization prior to any scheduled interviews. During the interview, we will collect the following categories of personal information: Identifiers, Professional and Employment-Related Information, Sensory Information (audio/video recording), and any other categories of personal information you choose to share with us. We will use this information to evaluate your application for employment or an independent contractor role, as applicable. We will not sell your personal information or disclose it to any third party for their marketing purposes. We will delete any recording of your interview promptly after making a hiring decision. For more information about how we will handle your personal information, including our retention of it, please refer to our Candidate Privacy Policy for Potential Employees and Contractors . Reddit is proud to be an equal opportunity employer, and is committed to building a workforce representative of the diverse communities we serve. Reddit is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If, due to a disability, you need an accommodation during the interview process, please let your recruiter know. To apply: https://weworkremotely.com/remote-jobs/reddit-backend-engineer-iam

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About Dutchie Founded in 2017, Dutchie is a comprehensive technology platform powering dispensary operations, while providing consumers with safe and easy access to cannabis. Dutchie aims to further support the positive societal change the cannabis industry brings to the world through wellness benefits, social justice, and empowering local communities through tax revenue. Powering thousands of&hellip;

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About Carrot: Carrot is the leading global fertility and family care platform, built on intelligent care orchestration: the right clinical guidance, at the right moment, in the context of each member’s life. More than a thousand multinational employers, health plans, and health systems trust Carrot to support millions of members across 195 countries – from&hellip;

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At H1, we believe access to the best healthcare information is a basic human right. Our mission is to provide a platform that can optimally inform every doctor interaction globally. This promotes health equity and builds needed trust in healthcare systems. To accomplish this our teams harness the power of data and AI-technology to unlock&hellip;

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join us. THE ROLE Everpure is seeking an Account Executive with experience selling into customers in Pennsylvania . This Account Executive will coordinate the overall strategy and relationship between the assigned accounts and Everpure. They will be responsible for team-selling efforts with other teammates and strategic partners around the globe to close business on a quarterly and annual basis. The ideal candidate will currently be selling and living in the Greater Pittsburgh area. WHAT YOU'LL DO Evangelize our radically simple, all-flash enterprise storage technology and data solutions, ensuring customers fully grasp Pure’s total value proposition Build and invest in relationships with customers to establish Pure’s value, continually driving the highest customer satisfaction ratings in the industry Lead pursuit teams and develop account plans to make sure all internal resources are engaged to execute and win new Pure Customers Drive and manage a healthy and robust pipeline of sales activity to assure quarterly and annual quotas are met or exceeded WHAT YOU BRING Authenticity and a genuine desire to engage customers and understand their business challenges Thought leadership, creativity and a Challenger Mindset; the ability to apply your customer insights and expertise in technology solutions to position Pure’s portfolio to solve persistent problems Avid hunter with proven prospecting skills, consistently opening doors to new customers and navigating seamlessly between the boardroom and the data center while passionately positioning the advantages of a Everpure solution Excellent interpersonal skills including written and oral communication, able to build relationships easily and deepen them over time Ability to assess, plan, and actively manage a territory to achieve maximum revenue and efficiency Expertise leading a complex sales process with multiple stakeholders, while fostering teamwork and shared ownership internally and with Partners Consistent track record of exceeding quota and driving referenceable business. Passionate about post-sales customer success 5 + years of outside sales with a focus on new logo acquisition or business development; consistently delivering $5-$10M per year in revenues Salary ranges are determined based on role, level and location. For positions open to candidates in multiple geographical locations, the base salary range is reflective of the labor market across the applicable locations. This role may be eligible for incentive pay and/or equity. There is no application deadline and we accept applications on an ongoing basis until the job is filled. The annual base salary range is: $111,500 — $167,500 USD WHAT YOU CAN EXPECT FROM US: Innovation : We celebrate those who think critically, like a challenge, and aspire to be trailblazers. Growth : We give you the space and support to grow along with us and to contribute to something meaningful. We have been named Fortune's Best Workplaces in Technology™, Fortune's Best Workplaces in the Bay Area™, and certified as a Great Place to Work®! Team : We build each other up and set aside ego for the greater good. And because we understand the value of bringing your full and best self to work, we offer a variety of perks to manage a healthy balance, including flexible time off, wellness resources, and company-sponsored team events. Check out purebenefits.com for more information. ACCOMMODATIONS AND ACCESSIBILITY: Candidates with disabilities may request accommodations for all aspects of our hiring process. For more on this, contact us at TA-Ops@purestorage.com if you’re invited to an interview. OUR COMMITMENT TO A STRONG AND INCLUSIVE TEAM: We’re forging a future where everyone finds their rightful place and where every voice matters. Where uniqueness isn’t just accepted but embraced. That’s why we are committed to fostering the growth and development of every person, cultivating a sense of community through our Employee Resource Groups and advocating for inclusive leadership. Everpure is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or any other characteristic legally protected by the laws of the jurisdiction in which you are being considered for hire. Join us and bring your best. Bring your bold. Pure and simple. To apply: https://weworkremotely.com/remote-jobs/everpure-account-executive-commercial-pittsburgh

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Who we areWe’re a global, midsize CRO that pushes boundaries, innovates and invents because the path to a cure for the world’s most persistent diseases is not paved by those who play it safe.

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Merge medical imaging solutions, offered by Merative, combine intelligent, scalable imaging workflow tools with deep and broad expertise to help healthcare organizations improve their confidence in patient outcomes and optimize care delivery.

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The Role: The primary objective is to build and expand market presence by capitalizing on untapped opportunities in the region. As an Account Executive specializing in new business sales, this role is integral to our strategy for expanding market share through targeted client acquisitions. Key responsibilities include The work you’ll do: Discover and cultivate new business opportunities within a designated set of accounts within your assigned client portfolio. Establish and strengthen connections across various levels of the organization, engaging with executives and decision-makers to understand their needs. Comprehend the strategic and operational requirements of your target accounts and proficiently articulate how Celonis can address them. Guide the sales journey, adhering to a structured approach through prospecting, initial contact, qualification, client engagement, needs analysis, solution proposal, and ultimately closing deals. Collaborate with Value Engineering or personally conduct comprehensive presentations and demonstrations tailored to specific use cases, showcasing the value of our solutions. Forge strong partnerships, particularly with leading consulting firms, SaaS partners, and the Big4. Work closely with your virtual team, which includes business development representatives, value engineers, partner managers, and marketing specialists, to ensure seamless collaboration and success. The qualifications you need: 8+ years of demonstrated success in Software as a Service (SaaS) sales, particularly in roles focused on both expanding existing business opportunities and cultivating new business opportunities. 5 years of experience selling into federal government Proven ability to navigate complex sales cycles involving multiple decision-makers. Track record of selling enterprise-level software applications to C-level stakeholders. Strong business acumen with a solid understanding of business processes and KPIs (e.g. in Finance, Supply Chain) Experience collaborating with partners, such as consulting firms or providers of enterprise technology solutions. Visa sponsorship is not offered for this role. The base salary range below is for the role in the specified location, based on a Full Time Schedule. Total compensation package will include base salary + bonus/commission + equity + benefits (health, dental, life, 401k, and paid time off). Please note that the base salary range is a guideline, and that the actual total compensation offer will be determined based on various factors, including, but not limited to, applicant's qualifications, skills, experiences, and location. The base salary range below is for the role in Washington, D.C. based on a Full Time Schedule. $163,000 — $193,000 USD What Celonis can offer you: Pioneer Innovation: Work with the global leader in Process Mining and the Process Intelligence Graph to shape the future of AI-driven business operations. Ownership from Day 1: Every full-time "Celonaut" is an owner, receiving Restricted Stock Units (RSUs) and merit-based refresh grants. Unrivaled Family Support: Benefit from our inclusive parental leave policy—24 weeks of fully paid leave for primary carers and 12 weeks for supporting carers, available from your first day of employment. Work-Life Integration: Enjoy Unlimited PTO (in applicable regions) and generous PTO globally, as well as a flexible hybrid work model that balances remote focus with vibrant office collaboration. Continuous Growth: Elevate your skills through our 70-20-10 learning framework, mentorship programs, and access to a dedicated learning platform. Holistic Well-being: Prioritize your health with subsidized Wellhub memberships, mental health counseling, and dedicated "Wellness Weeks" that prioritize work/life balance. Drive Sustainability: Participate in annual Impact Days, where you receive paid time off to volunteer for community and environmental causes with your local office, or virtually. Global Inclusion & Belonging: Find community through our Inclusion Think Tank and participate in our annual Inclusion Days, ensuring every voice is heard and valued. Value-Driven Impact: Join a mission-led organization where our core values—Live for Customer Value, The Best Team Wins, We Own It, and Earth Is Our Future—drive every decision. About Us: Celonis is the trusted platform to industrialize Enterprise AI, empowering organizations to analyze, design, and operate AI-driven processes. The Celonis Platform is powered by the Celonis Context Model, which combines process data, business knowledge, and intelligence to create a living digital twin of the enterprise that AI can understand — turning AI’s operational blind spots into operational clarity. Industry-leading companies around the world trust Celonis and its global ecosystem of partners to make their AI agents, people, systems, and processes work together, achieving transformational outcomes. Celonis is headquartered in Munich, Germany, and New York City, USA, with more than 20 offices worldwide. Get familiar with the Celonis Process Intelligence Platform by watching this video . Celonis Inclusion Statement: At Celonis, we believe our people make us who we are and that “The Best Team Wins”. We know that t

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The Role: The primary objective is to build and expand market presence by capitalizing on untapped opportunities in the region. As an Account Executive specializing in new business sales, this role is integral to our strategy for expanding market share through targeted client acquisitions. Key responsibilities include The work you’ll do: Drive New Business: Identify and develop new opportunities within a defined territory, targeting enterprise accounts to secure new logos. Own the Sales Cycle: Manage the entire sales process—from prospecting and qualification to closing six-figure deals Engage Strategic Stakeholders: Build relationships across multiple lines of business, engaging with C-level executives, operational leaders, and key decision-makers. Deliver Tailored Solutions: Develop a deep understanding of customer needs and demonstrate how Celonis’ solutions can solve their strategic and operational challenges. Showcase Value: Present use-case-specific pitches and demos, independently or in collaboration with Value Engineers, to highlight the measurable impact of Celonis solutions. Collaborate with Partners: Work closely with Big 4 consulting firms, SaaS providers, and industry partners to enhance the value proposition for your prospects. Leverage Team Support: Partner with your virtual team, including business development representatives, pre- sales, customer success, marketing managers, and partner managers, to drive success. This role will be expected to spend the majority of their time in the field meeting with clients The qualifications you need: Proven SaaS Sales Experience: A strong track record of success in enterprise SaaS sales, with a focus on securing new business and consistently achieving revenue targets. Expertise in Complex Sales: Experience managing long, multi-stakeholder sales cycles within large enterprise accounts. Track record of selling enterprise-level software applications to C-level stakeholders. Strong business acumen with a solid understanding of business processes and KPIs (e.g. in CPG) Strong Communication Skills: Exceptional presentation and storytelling abilities to confidently influence senior stakeholders and decision-makers. Collaborative Mindset: A team-oriented approach, leveraging internal and external resources to achieve shared goals. Visa sponsorship is not offered for this role. What Celonis can offer you: Pioneer Innovation: Work with the global leader in Process Mining and the Process Intelligence Graph to shape the future of AI-driven business operations. Ownership from Day 1: Every full-time "Celonaut" is an owner, receiving Restricted Stock Units (RSUs) and merit-based refresh grants. Unrivaled Family Support: Benefit from our inclusive parental leave policy—24 weeks of fully paid leave for primary carers and 12 weeks for supporting carers, available from your first day of employment. Work-Life Integration: Enjoy Unlimited PTO (in applicable regions) and generous PTO globally, as well as a flexible hybrid work model that balances remote focus with vibrant office collaboration. Continuous Growth: Elevate your skills through our 70-20-10 learning framework, mentorship programs, and access to a dedicated learning platform. Holistic Well-being: Prioritize your health with subsidized Wellhub memberships, mental health counseling, and dedicated "Wellness Weeks" that prioritize work/life balance. Drive Sustainability: Participate in annual Impact Days, where you receive paid time off to volunteer for community and environmental causes with your local office, or virtually. Global Inclusion & Belonging: Find community through our Inclusion Think Tank and participate in our annual Inclusion Days, ensuring every voice is heard and valued. Value-Driven Impact: Join a mission-led organization where our core values—Live for Customer Value, The Best Team Wins, We Own It, and Earth Is Our Future—drive every decision. About Us: Celonis is the trusted platform to industrialize Enterprise AI, empowering organizations to analyze, design, and operate AI-driven processes. The Celonis Platform is powered by the Celonis Context Model, which combines process data, business knowledge, and intelligence to create a living digital twin of the enterprise that AI can understand — turning AI’s operational blind spots into operational clarity. Industry-leading companies around the world trust Celonis and its global ecosystem of partners to make their AI agents, people, systems, and processes work together, achieving transformational outcomes. Celonis is headquartered in Munich, Germany, and New York City, USA, with more than 20 offices worldwide. Get familiar with the Celonis Process Intelligence Platform by watching this video . Celonis Inclusion Statement: At Celonis, we believe our people make us who we are and that “The Best Team Wins”. We know that the best teams are made up of people who bring different perspectives to the table. And when everyone feels included, able to speak up and knows their voice is heard - that's when creativity and innovation happen. Your Privacy: Any information you submit to Celonis as part of your application will be processed in accordance with Celonis’ Accessibility and Candidate Notices By submitting this application, you confirm that you agree to the storing and processing of your personal data by Celonis as described in our <a href="https://www.celoni

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Position Overview Living & Balance Counseling Center is actively seeking dedicated and compassionate Licensed Mental Health Therapists to join our team. This full-time remote role is designed for those who are passionate about making a difference in the mental health field and are eager to support clients in their journey to recovery and well-being. As a licensed therapist, you will play a crucial role in delivering high-quality, individualized care to those in need. About the Organization At L…

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We are seeking a dedicated and licensed Mental Health Counselor to join the Phoenix Rising Counseling Center team. In this role, you will provide essential mental health services through personalized care that addresses the unique needs of each patient. This full-time remote position in Tacoma, Washington, allows for flexible scheduling while delivering transformative therapeutic support in a community health clinic setting. As a Licensed Mental Health Counselor (LMHC, LMFT, L…

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Position Overview Health Benefits Behavioral Center is seeking a dedicated and experienced Licensed Mental Health Counselor to join our dynamic team. This full-time remote position allows you to provide vital mental health services to our diverse clientele while maintaining a work-life balance that fits your lifestyle. With an annual salary ranging from $100,000 to $120,000, this role offers competitive compensation alongside meaningful professional contributions. About the Organization Located…

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Responsibilities: - Execute project plans with precision and attention to detail - Conduct and synthesize primary and secondary research on clinical, scientific, technology, and business topics - Coordinate and lead interviews with clients, customers, physicians, and thought leaders - Communicate and present insights to consultants, engagement leaders, and clients - Develop financial models for quantitative analysis - Participate in research and publication of digital health thought leadership Compensation: base salary $95,000 - $105,000 plus bonus based on personal and company performance. Core benefits include paid medical, dental, and vision insurance, 401(k) with employer contribution, discretionary time off, and parental leave. Distributed team with office hubs in SF, NYC, and LA; the role is primarily remote with a few planned in-person events each year.

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The Opportunity As a One Medical Phlebotomist/Administrative Assistant (internally known as Lab Services Specialist/Member Support Specialist) at one of our offices, you’ll provide an exceptional experience for our patients and help them accomplish an important part of their care journey by providing venipuncture as well as other clinical support services. You will be an ambassador for patients, with a mastery of human connection and a strong drive for service. You will remove barriers to care, resulting in a truly exceptional in-office patient experience. You are the steward of the space and ensure the look and feel of the office lobby are on brand with the One Medical experience. You will be the first point of contact for our patients, as well as provide any other support as requested by the Practice Coordinator, Operations Manager, or providers. You are a strong team player and use your innovative problem solving skills to tackle various tasks and challenges. You combine excellent specimen collection technique with tactful interpersonal skills during every interaction with your patients, at both the front desk and in the lab. You have a strong grasp of verbal and written communication. You are able to identify opportunities and deliver on customer-centric solutions while using empathy, focus, and compassion in all interactions with patients and teammates. You bring self-awareness to your daily work to utilize your strengths and develop your areas of opportunity. You thrive in cultures that focus on feedback and growth and are nimble in their approach to respond to the needs of the patients and team. You have an unwavering drive to help and serve others and create amazing moments for our members and teammates. If this sounds like you, we would love to connect. What you’ll likely work on: Use impeccable C-I-CARE (a framework containing the key elements of a great interaction and effective communication that we use with patients and each other) in all patient interactions, both clinical and administrative, and ensure a fluid and positive in-office experience through patient intake, same day schedule management, appropriate follow up scheduling, strong knowledge of billing and insurance, monitoring patient feedback and assisting with outreach as necessary Provide best in class venipuncture services on a population ranging from pediatrics to geriatrics, depending on the office location Perform and assist with extended scope duties such as, but not limited to non-blood specimen collection, EKGs/ECGs, vitals, ear lavages, vaccines, PPD tests, and swabs Maintain high standards of in-office care through proper specimen labeling, handling and processing, inventory upkeep, and tool sterilization Continue to care for our members beyond the lab room by answering patient messages, following up on lab cases and assisting our providers and virtual medical team with clerical duties such as, but not limited to biometric screening forms, medical record and consult review, billing inquiries, and DOH reporting All front of house duties including check in/check out, insurance verification, printing/paperwork tasks, prepping tests, tasking to service level expectations etc Contribute to team development through rounding, attending team huddles, participating in team problem solving, supporting in office providers with ad hoc asks, etc. Perform opening and closing duties/daily office upkeep as required, including maintaining the look and feel of both patient and employee facing spaces, restocking supplies, and organization Master our technology suite including, but not limited to Slack, G-suite, Zoom, Circulation, RingCentral, and our Electronic Medical Record System, in order to interact with team members and complete daily work These responsibilities are intended to describe the general nature and level of work being performed by personnel assigned to this job classification. They are not to be construed as an exhaustive list of job duties performed by personnel in this classification. Other job related duties may be assigned by management. What you’ll need: At least 6 months of relevant experience as a Medical Assistant or Phlebotomist outside of a training/externship environment Strong customer service skills, including ability to establish and maintain effective customer relationships and deliver customer-centric solutions Strong written and verbal communication skills A High School Diploma or equivalent Proficiency in computer technology such as typing, navigating the internet and using multiple software systems simultaneously Experience working on collaborative, diverse, multi-disciplinary teams (additional experience with remote teams a plus) A proven ability to display confidence and instill trust during the collection process while delivering individualized, human-centered, customer-focused care A proven track record of persisting through change, consistently stepping up to take action on challenges, and learning quickly and effectively when faced with new situations or tasks One Medical is committed to fair and equitable compensation practices The range for this role is $24.00 to $26.00 per hour based on a standard full-time schedule. Total compensation packages may be based on factors unique to particular candidates, such as skill sets, depth of experience, and work location. The total compensation package for this position may also include benefits. For more information, visit https://www.onemedical.com/careers/ . This is a full time role (40 hours/week) with 8 hour shifts generally taking place Monday - Friday between 7:30am-6:00pm based at our 50 Newton office in Boston, MA. One Medical offers a robust benefits package designed to aid your health and wellness. All regular team members working 24+ hours per week and their dependents are eligible for benefits starting on the team member's date of hire: Taking care of you today Paid sabbatical for every five years of service Free One Medical memberships for yourself, your friends and family Employee Assistance Program - Free confidential services for team members who need help with stress, anxiety, financial planning, and legal issues Competitive Medical, Dental and Vision plans Pre-Tax commuter benefits PTO cash outs - Option to cash out up to 40 accrued hours per year Protecting your future for you and your family

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The Opportunity As a One Medical Phlebotomist/Administrative Assistant (internally known as Lab Services Specialist/Member Support Specialist) at one of our offices, you’ll provide an exceptional experience for our patients and help them accomplish an important part of their care journey by providing venipuncture as well as other clinical support services. You will be an ambassador for patients, with a mastery of human connection and a strong drive for service. You will remove barriers to care, resulting in a truly exceptional in-office patient experience. You are the steward of the space and ensure the look and feel of the office lobby are on brand with the One Medical experience. You will be the first point of contact for our patients, as well as provide any other support as requested by the Practice Coordinator, Operations Manager, or providers. You are a strong team player and use your innovative problem solving skills to tackle various tasks and challenges. You combine excellent specimen collection technique with tactful interpersonal skills during every interaction with your patients, at both the front desk and in the lab. You have a strong grasp of verbal and written communication. You are able to identify opportunities and deliver on customer-centric solutions while using empathy, focus, and compassion in all interactions with patients and teammates. You bring self-awareness to your daily work to utilize your strengths and develop your areas of opportunity. You thrive in cultures that focus on feedback and growth and are nimble in their approach to respond to the needs of the patients and team. You have an unwavering drive to help and serve others and create amazing moments for our members and teammates. If this sounds like you, we would love to connect. What you’ll likely work on: Use impeccable C-I-CARE (a framework containing the key elements of a great interaction and effective communication that we use with patients and each other) in all patient interactions, both clinical and administrative, and ensure a fluid and positive in-office experience through patient intake, same day schedule management, appropriate follow up scheduling, strong knowledge of billing and insurance, monitoring patient feedback and assisting with outreach as necessary Provide best in class venipuncture services on a population ranging from pediatrics to geriatrics, depending on the office location Perform and assist with extended scope duties such as, but not limited to non-blood specimen collection, EKGs/ECGs, vitals, ear lavages, vaccines, PPD tests, and swabs Maintain high standards of in-office care through proper specimen labeling, handling and processing, inventory upkeep, and tool sterilization Continue to care for our members beyond the lab room by answering patient messages, following up on lab cases and assisting our providers and virtual medical team with clerical duties such as, but not limited to biometric screening forms, medical record and consult review, billing inquiries, and DOH reporting All front of house duties including check in/check out, insurance verification, printing/paperwork tasks, prepping tests, tasking to service level expectations etc Contribute to team development through rounding, attending team huddles, participating in team problem solving, supporting in office providers with ad hoc asks, etc. Perform opening and closing duties/daily office upkeep as required, including maintaining the look and feel of both patient and employee facing spaces, restocking supplies, and organization Master our technology suite including, but not limited to Slack, G-suite, Zoom, Circulation, RingCentral, and our Electronic Medical Record System, in order to interact with team members and complete daily work These responsibilities are intended to describe the general nature and level of work being performed by personnel assigned to this job classification. They are not to be construed as an exhaustive list of job duties performed by personnel in this classification. Other job related duties may be assigned by management. What you’ll need: At least 6 months of relevant experience as a Medical Assistant or Phlebotomist outside of a training/externship environment Strong customer service skills, including ability to establish and maintain effective customer relationships and deliver customer-centric solutions Strong written and verbal communication skills A High School Diploma or equivalent Proficiency in computer technology such as typing, navigating the internet and using multiple software systems simultaneously Experience working on collaborative, diverse, multi-disciplinary teams (additional experience with remote teams a plus) A proven ability to display confidence and instill trust during the collection process while delivering individualized, human-centered, customer-focused care A proven track record of persisting through change, consistently stepping up to take action on challenges, and learning quickly and effectively when faced with new situations or tasks One Medical is committed to fair and equitable compensation practices The range for this role is $24.00 to $26.00 per hour based on a standard full-time schedule. Total compensation packages may be based on factors unique to particular candidates, such as skill sets, depth of experience, and work location. The total compensation package for this position may also include benefits. For more information, visit https://www.onemedical.com/careers/ . This is a full time role (40 hours/week) with 8 hour shifts generally taking place Monday - Friday between 7:30am-6:30pm based at our 50 Seaport office in Boston, MA. One Medical offers a robust benefits package designed to aid your health and wellness. All regular team members working 24+ hours per week and their dependents are eligible for benefits starting on the team member's date of hire: Taking care of you today Paid sabbatical for every five years of service Free One Medical memberships for yourself, your friends and family Employee Assistance Program - Free confidential services for team members who need help with stress, anxiety, financial planning, and legal issues Competitive Medical, Dental and Vision plans Pre-Tax commuter benefits PTO cash outs - Option to cash out up to 40 accrued hours per year Protecting your future for you and your famil

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Why Choose Two Chairs? Compensation: Hourly rate of $62–$96/hr (determined by experience, qualifications, and place of residence). 100% full rate paid during initial 6-month ramp period while you build your caseload. Post-ramp: 80% guaranteed base rate + productivity incentive designed so full target pay is easily maintained or exceeded. AI-Assisted Documentation: Spend less time on administrative notes and more time on client care with our optional built-in AI documentation tools. True Work-Life Balance: Set your own schedule up to 16 hours/week (with the potential to increase) within M-F, 8am-8pm. No late nights, no weekends, no on-call obligations. Full Administrative & Clinical Backing: We cover malpractice insurance, credentialing, cross-licensing expenses, and license renewal fees. Paid Non-Clinical Time: Get paid for administrative tasks, clinical team consultations, required training, and client no-shows. Safety & Coverage: Enjoy 24/7 crisis line support for client risk assessments and seamless coverage support when you take time off. Additional W-2 advantages you won’t find with 1099 contract work: No tax headaches – We handle withholdings and filings, so you don’t have to Earn paid sick time – Accrue up to 80 hours per year Merit-based raises – Be recognized and rewarded for your contributions Retirement benefits – Access an employer-sponsored 401(k) plan Malpractice insurance provided – Full coverage at no cost to you Access to state-mandated benefits – Like unemployment, disability, and paid leave where available About You A board-certified Psychiatric Mental Health Nurse Practitioner (PMHNP-BC) licensed to practice in the state of Washington with an active DEA license in Washington Willing and motivated to become licensed in other states. We'll cover the entire cost. 2+ years of experience providing mental health services as a PMHNP, including remote, outpatient telepsychiatry with adults. Passionate about high-quality, measurement-based, collaborative care Eager to join a community of clinicians who are driven by purpose and help us build upon our psychiatry program to improve our services and systems. About the Role Conduct remote 60-minute psychiatry assessments and 30 minute follow-up sessions designed for combined medication management and brief psychotherapeutic support. Prescribe and manage psychiatric medications, including controlled substances, in accordance with state and federal regulations. Integrate brief psychotherapy when clinically appropriate to support your clients in reaching their goals efficiently and sustainably. Partner closely with therapists in a true integrated care model, through our shared EHR system and consultation spaces. Collaborate with physicians and clinical leadership, sharing direct feedback that shapes how our clinical care is delivered. Use data-informed tools and measurement-based care to tailor treatment plans and improve outcomes. About Two Chairs Two Chairs is setting a new standard in mental health care with seamlessly integrated therapy and psychiatry delivered by highly trained clinicians, powered by smart technology, and measured for real impact. By combining timely access, personalized care, and proven outcomes — we’re creating a system that works — for patients, providers, health plans, and clinicians alike. With that, we're excited and honored to have been recognized as a 2025 Great Place to Work and 2025 Fortune’s Best Workplaces in Healthcare . One of our company values is "Embrace Differences" and diversity, equity, inclusion, and belonging are the principles guiding how we build our business and teams. We encourage interested candidates from all backgrounds to apply, even if they don't think they meet some expectations of the role. Important Notes : If you need a reasonable accommodation, please let your recruiter know so our People Team can assist you. Please stay alert for job scams: All communication will come from official Two Chairs email domains (@twochairs.com or @twochairscareers.com). See tips from the FTC to avoid job scams: https://www.consumeraffairs.com/news/ftc-offers-tips-on-avoiding-job-scams-041321.html See our AI Usage Policy for Hiring here #ZR

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Why Choose Two Chairs? Compensation: Hourly rate of $62–$96/hr (determined by experience, qualifications, and place of residence). 100% full rate paid during initial 90-day ramp period while you build your caseload. Post-ramp: 80% guaranteed base rate + productivity incentive designed so full target pay is easily maintained or exceeded. AI-Assisted Documentation: Spend less time on administrative notes and more time on client care with our optional built-in AI documentation tools. True Work-Life Balance: Set your own schedule 8-16 hours/week (with the potential to increase) within M-F, 8am-8pm. No late nights, no weekends, no on-call obligations. Full Administrative & Clinical Backing: We cover malpractice insurance, supervising psychiatrist fees, credentialing, cross-licensing expenses, and license renewal fees. Paid Non-Clinical Time: Get paid for administrative tasks, clinical team consultations, required training, and client no-shows. Safety & Coverage: Enjoy 24/7 crisis line support for client risk assessments and seamless coverage support when you take time off. Additional W-2 advantages you won’t find with 1099 contract work: No tax headaches – We handle withholdings and filings, so you don’t have to Earn paid sick time – Accrue up to 80 hours per year Merit-based raises – Be recognized and rewarded for your contributions Retirement benefits – Access an employer-sponsored 401(k) plan Malpractice insurance provided – Full coverage at no cost to you Access to state-mandated benefits – Like unemployment, disability, and paid leave where available About You A board-certified Psychiatric Mental Health Nurse Practitioner (PMHNP-BC) with an active DEA license in a state served by Two Chairs Willing and motivated to become licensed in other states. We'll cover the entire cost. 2+ years of experience providing mental health services as a PMHNP, including remote, outpatient telepsychiatry with adults. Passionate about high-quality, measurement-based, collaborative care Eager to join a community of clinicians who are driven by purpose and help us build upon our psychiatry program to improve our services and systems. About the Role Conduct remote 60-minute psychiatry assessments and 30 minute follow-up sessions designed for combined medication management and brief psychotherapeutic support. Prescribe and manage psychiatric medications in accordance with state and federal regulations. Integrate brief psychotherapy when clinically appropriate to support your clients in reaching their goals efficiently and sustainably. Partner closely with therapists in a true integrated care model, through our shared EHR system and consultation spaces. Collaborate with physicians and clinical leadership, sharing direct feedback that shapes how our clinical care is delivered. Use data-informed tools and measurement-based care to tailor treatment plans and improve outcomes. About Two Chairs Two Chairs is setting a new standard in mental health care with seamlessly integrated therapy and psychiatry delivered by highly trained clinicians, powered by smart technology, and measured for real impact. By combining timely access, personalized care, and proven outcomes — we’re creating a system that works — for patients, providers, health plans, and clinicians alike. With that, we're excited and honored to have been recognized as a 2025 Great Place to Work and 2025 Fortune’s Best Workplaces in Healthcare . One of our company values is "Embrace Differences" and diversity, equity, inclusion, and belonging are the principles guiding how we build our business and teams. We encourage interested candidates from all backgrounds to apply, even if they don't think they meet some expectations of the role. Important Notes : If you need a reasonable accommodation, please let your recruiter know so our People Team can assist you. Please stay alert for job scams: All communication will come from official Two Chairs email domains (@twochairs.com or @twochairscareers.com). See tips from the FTC to avoid job scams: https://www.consumeraffairs.com/news/ftc-offers-tips-on-avoiding-job-scams-041321.html See our AI Usage Policy for Hiring here

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the role We are seeking a compassionate and collaborative Supervising Psychiatrist to join our growing team. In this role, you’ll provide direct clinical care and help shape the future of psychiatry at Two Chairs. You’ll supervise and mentor advanced practice providers (APPs) to ensure excellent, ethical, and measurement-based care across the team. What makes this role unique? The Supervising Psychiatrist will treat patients and supervise and support advanced practice providers, such as nurse practitioners (NPs) or physician assistants (PAs), including reviewing their cases and treatment plans, assisting them in handling complex or crisis situations and ensuring clinical quality and adherence to best practices. What You’ll Do Clinical Care Provide psychiatric evaluations, diagnoses, and treatment for individuals with mild to moderate conditions, including depression, anxiety, PTSD, and mood disorders. Prescribe medications responsibly, ethically, and in alignment with measurement-based care. Conduct follow-up assessments, manage medications, and offer psychotherapy when clinically appropriate to optimize patient outcomes. Supervision & Mentorship Supervise and mentor APPs (NPs, PAs, APRNs), ensuring adherence to clinical protocols and best practices. Review documentation and treatment plans to ensure quality and adherence to compliance standards. Support APPs in managing clinical crises in line with guidelines. Process Development Collaborate with cross-functional teams to design and improve tools, workflows, and care models that elevate psychiatric care. Help define and implement treatment guidelines and protocols that exceed industry standards. Patient Support & Education Provide psychoeducation and psychotherapy as appropriate to support medication adherence and engagement. Partner with patients to set goals that enhance their mental health and quality of life. Team Collaboration Work alongside therapists, care coordinators, and other clinicians in a collaborative, interdisciplinary care model. Contribute to case reviews, clinical discussions, and organizational planning. Partner with clinical leadership to refine operational workflows and clinical decision-making support systems. What Success Looks Like in the First 90 Days Begin supervising and mentoring advanced practice providers, offering real-time support and ongoing guidance. Deliver outstanding psychiatric care, including psychotherapy, when clinically indicated. Actively contribute to team meetings, case consultations, and the development of innovative care models. Provide input to shape and refine workflows, protocols, and best practices for psychiatric care delivery. We’re looking for someone who is/possesses: Board-certified psychiatrist (MD or DO) An active and unrestricted medical license to practice psychiatry in a state served by Two Chairs, or eligibility for expedited licensure through the Interstate Medical Licensure Compact (IMLC) <span style="font-family: helvetica

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The Opportunity As we continue to expand and transform the primary care experience, we’re looking for a Team Lead (internally called Practice Coordinator) for our incredible Medical Assistant team to join us on our journey to make it drastically easier for customers to find, choose, afford, and engage with the services, products, and professionals they need to get and stay healthy! As a Practice Coordinator at One Medical, you will be the onsite lead and support your practice team members in delivering the highest quality and best experience to our patients. You will be responsible for championing best practices with our patients and team members to ensure the practice runs smoothly with a focus on operational excellence, active daily management, scheduling, inventory management, and facilities management. The Practice Coordinator is the subject matter expert on workflows and processes and serves as the practice team’s main point of contact for daily clinical operational oversight. You will motivate, support, and under direction of your Operations Manager, provide direction, and coach your teammates to ensure consistent high performance of the practice and support your team through change and growth. You are proficient in the art of customer-service, support roles, administrative work, and motivating a team or peers, especially through times of change. You are skilled in nuanced patient communication with an emphasis on consistent high quality patient-centered experiences, and foster open communication with team members. You are currently looking for your next opportunity to support and lead a team at an organization that is transforming healthcare. If this sounds like you, we would love to connect. What you’ll likely work on: Ensure operational readiness of the practice through regular team check ins, review of staffing, monitoring of task queues, adherence to standard work, and conducting end of month practice operations such as publishing shift schedules for both administrative and clinical team members Provide team support and leadership through training, coaching, and mentoring of team members and team recognition Drive performance improvement though active daily management, including office huddle facilitation and monitoring performance metrics Perform inventory management including ordering and receiving supplies, expiration tracking, waste minimization, and completing counts Support the financial health of the practice through office budget review and managing copay and revenue cycle Monitor and own Net Promoter Score (NPS) responses and respond to service recovery cases, escalating to the Operations Manager as needed In partnership with with Clinical Leadership and the Operations Manager, support quality health outcomes, patient safety, regulatory compliance, and implement improvement initiatives to manage population health Use impeccable C-I-CARE (a framework containing the key elements of a great interaction and effective communication that we use with patients and each other) in all patient interactions and ensure a fluid and positive in-office experience through patient intake, same day schedule management, appropriate follow up scheduling, and strong knowledge of billing and insurance All front of house duties including check in/check out, insurance verification, printing/paperwork tasks, prepping tests, tasking to service level expectation, perform opening and closing duties/daily office upkeep as required, including maintaining the look and feel of both patient and employee facing spaces, restocking supplies, and organization, and supporting facility, security, and IT requests as encountered Clinical duties may include providing best in class venipuncture services on a population ranging from pediatrics to geriatrics, and performing and assisting with extended scope duties such as, but not limited to non-blood specimen collection, EKGs/ECGs, vitals, ear lavages, vaccines, PPD tests, and swabs What you’ll need: At least 1 year of experience in a supervisory or lead role in high touch customer service or patient facing healthcare Graduated from a postsecondary Medical Assistant program accredited by either the Commission on Accreditation of Allied Health Education Programs (CAAHEP), the Accrediting Bureau of Health Education Schools (ABHES), another accrediting organization recognized by the United States Department of Education An active Medical Assistant certification from the National Healthcareer Association (NHA), the American Association of Medical Assistants (AAMA), the National Center for Competency Testing (NCCT), the American Medical Certification Association (AMCA), the National Association for Health Professionals (NAHP), the National Certification Medical Association (NCMA), or registration from the American Medical Technologists (AMT), or any other recognized certifying body approved by the Board Proven ability to foster strong, collaborative team-dynamics that ensure a supportive and engaged team culture Experience working on collaborative, diverse and feedback-driven multi-disciplinary teams Strong written and verbal communication skills Proven track record of leading successful change management and process improvement efforts preferred Experience in healthcare, with a solid understanding of billing and insurance, is preferred Physical Demands: Mostly sedentary work duties require exerting up to ten pounds of force occasionally and/or small amounts of force frequently. Sedentary work typically involves sitting most of the time, but may involve walking or standing for brief periods. One Medical is committed to fair and equitable compensation practices The range for this role is $29.00 to $31.00 per hour based on a standard full-time schedule. Total compensation packages may be based on factors unique to particular candidates, such as skill sets, depth of experience, and work location. The total compensation package for this position may also include benefits. For more information, visit https://www.onemedical.com/careers/ This is a full-time role, working 40 hours per week, based in-person with our team and patients at our Hoboken, NJ with 8 hour shifts generally taking place Monday - Friday between 7:30a - 6:00p. One Medical offers a robust benefits package designed to

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The Opportunity As we continue to expand and transform the primary care experience, we’re looking for a Team Lead for our incredible Medical Assistant team to join us on our journey to make it drastically easier for customers to find, choose, afford, and engage with the services, products, and professionals they need to get and stay healthy! As a Practice Coordinator at One Medical, you will be the onsite lead and support your practice team members in delivering the highest quality and best experience to our patients. You will be responsible for championing best practices with our patients and team members to ensure the practice runs smoothly with a focus on operational excellence, active daily management, scheduling, inventory management, and facilities management. The Practice Coordinator is the subject matter expert on workflows and processes and serves as the practice team’s main point of contact for daily clinical operational oversight. You will motivate, support, and under direction of your Operations Manager, provide direction, and coach your teammates to ensure consistent high performance of the practice and support your team through change and growth. You are proficient in the art of customer-service, support roles, administrative work, and motivating a team or peers, especially through times of change. You are skilled in nuanced patient communication with an emphasis on consistent high quality patient-centered experiences, and foster open communication with team members. You are currently looking for your next opportunity to support and lead a team at an organization that is transforming healthcare. If this sounds like you, we would love to connect. What you’ll likely work on: Ensure operational readiness of the practice through regular team check ins, review of staffing, monitoring of task queues, adherence to standard work, and conducting end of month practice operations such as publishing shift schedules for both administrative and clinical team members Provide team support and leadership through training, coaching, and mentoring of team members and team recognition Drive performance improvement though active daily management, including office huddle facilitation and monitoring performance metrics Perform inventory management including ordering and receiving supplies, expiration tracking, waste minimization, and completing counts Support the financial health of the practice through office budget review and managing copay and revenue cycle Monitor and own Net Promoter Score (NPS) responses and respond to service recovery cases, escalating to the Operations Manager as needed In partnership with with Clinical Leadership and the Operations Manager, support quality health outcomes, patient safety, regulatory compliance, and implement improvement initiatives to manage population health Use impeccable C-I-CARE (a framework containing the key elements of a great interaction and effective communication that we use with patients and each other) in all patient interactions and ensure a fluid and positive in-office experience through patient intake, same day schedule management, appropriate follow up scheduling, and strong knowledge of billing and insurance All front of house duties including check in/check out, insurance verification, printing/paperwork tasks, prepping tests, tasking to service level expectation, perform opening and closing duties/daily office upkeep as required, including maintaining the look and feel of both patient and employee facing spaces, restocking supplies, and organization, and supporting facility, security, and IT requests as encountered Clinical duties may include providing best in class venipuncture services on a population ranging from pediatrics to geriatrics, and performing and assisting with extended scope duties such as, but not limited to non-blood specimen collection, EKGs/ECGs, vitals, ear lavages, vaccines, PPD tests, and swabs What you’ll need: At least 1 year of experience in a supervisory or lead role in high touch customer service or patient facing healthcare Graduated from a postsecondary Medical Assistant program accredited by either the Commission on Accreditation of Allied Health Education Programs (CAAHEP), the Accrediting Bureau of Health Education Schools (ABHES), another accrediting organization recognized by the United States Department of Education An active Medical Assistant certification from the National Healthcareer Association (NHA), the American Association of Medical Assistants (AAMA), the National Center for Competency Testing (NCCT), the American Medical Certification Association (AMCA), the National Association for Health Professionals (NAHP), the National Certification Medical Association (NCMA), or registration from the American Medical Technologists (AMT), or any other recognized certifying body approved by the Board Proven ability to foster strong, collaborative team-dynamics that ensure a supportive and engaged team culture Experience working on collaborative, diverse and feedback-driven multi-disciplinary teams Strong written and verbal communication skills Proven track record of leading successful change management and process improvement efforts preferred Experience in healthcare, with a solid understanding of billing and insurance, is preferred Physical Demands: Mostly sedentary work duties require exerting up to ten pounds of force occasionally and/or small amounts of force frequently. Sedentary work typically involves sitting most of the time, but may involve walking or standing for brief periods. One Medical is committed to fair and equitable compensation practices The range for this role is $29.00 to $31.00 per hour based on a standard full-time schedule. Total compensation packages may be based on factors unique to particular candidates, such as skill sets, depth of experience, and work location. The total compensation package for this position may also include benefits. For more information, visit https://www.onemedical.com/careers/ This is a full-time role, working 40 hours per week, based in-person with our team and patients at our Jersey City , NJ with 8 hour shifts generally taking place Monday - Friday between 7:30a - 6:00p. One Medical offers a robust benefits package designed to aid your health and

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The Role As a Little Otter Licensed Child & Family Therapist , you'll provide virtual, evidence-based therapy to children and families using our clinician-developed, measurement-based care model. You'll conduct comprehensive assessments, deliver individualized treatment, and use standardized clinical measures to guide diagnosis, monitor progress, and inform treatment decisions. This role is ideal for clinicians who enjoy combining high-quality therapeutic care with data-informed practice and who are passionate about improving outcomes for children through whole-family mental health care. What You’ll Do Provide evidence-based virtual therapy to children, adolescents, and families using a whole-family approach. Conduct comprehensive assessments, develop individualized treatment plans, and deliver high-quality clinical care. Utilize measurement-based care and standardized assessments to guide treatment planning and monitor progress. Partner with caregivers to build skills, support treatment goals, and improve outcomes. Collaborate with an interdisciplinary care team to deliver coordinated, patient-centered care. Assess and respond to safety concerns in accordance with clinical best practices and organizational protocols. Maintain timely, accurate clinical documentation and comply with applicable licensing, ethical, and regulatory standards. Minimum Qualifications Passion for practicing within a structured, outcomes-focused, measurement-based care model centered on children and families. Master’s-level therapist independently licensed in California (LMFT, LCSW, LPCC, or equivalent) Clinical experience providing psychotherapy to children and families Demonstrated experience treating common pediatric mental health conditions using evidence-based approaches Strong diagnostic and assessment skills Comfortable delivering care virtually and using technology in clinical practice Interest in or experience with measurement-informed care and outcomes tracking If you’re excited about this role but don’t meet every qualification, we encourage you to still apply! Schedule Maintain availability for 7 sessions per week during peak demand hours. Peak demand hours include sessions at common times where children and families want to be seen: school hours of school-based sessions, after-school hours, evenings, and weekends . Compensation At Hazel Health's Little Otter, we believe clinicians should be compensated for more than just time spent in session. Our W-2 compensation model recognizes the full scope of your work, including paid administrative time and compensation for eligible client no-shows. We also handle billing, credentialing, and referrals so you can focus on delivering exceptional care—not running a private practice. This is a part-time, non-exempt position. Compensation is based on the therapist’s state of residence and the type and/or duration of completed clinical session. $80 per completed session (60-min) $60 (45-min) / $30 (30-min) / $20 (no-shows & late cancellations) / $20 per hour for administrative time Benefits & Support Part-time employees receive benefits and resources designed to support their well-being and clinical practice, including: Flexible scheduling—you set and manage your own hours 12 paid holidays when the holiday falls on a weekday you would normally work Sick time accrued at one hour for every 30 hours worked Access to a 401(k) retirement savings program, subject to plan eligibility Hazel-managed credentialing and billing, with biweekly pay Free continuing education and ongoing clinical support Malpractice insurance coverage, subject to policy terms Headspace EAP access for you and up to five loved ones, including mindfulness resources, therapy, coaching, and confidential support for needs such as childcare and financial stress Equal Opportunity Hazel Health is committed to building a diverse, inclusive, and equitable workplace. We value the experiences and perspectives of people from all backgrounds. Hazel considers qualified applicants with arrest or conviction records in accordance with applicable laws. A background check is required following a contingent offer of employment.

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About Us One Medical is a primary care solution challenging the industry status quo by making quality care more affordable, accessible and enjoyable. But this isn’t your average doctor’s office. We’re on a mission to transform healthcare, which means improving the experience for everyone involved - from patients and providers to employers and health networks. Our seamless in-office and 24/7 virtual care services, on-site labs, and programs for preventive care, chronic care management, common illnesses and mental health concerns have been delighting people for the past fifteen years. In February 2023 we marked a milestone when One Medical joined Amazon. Together, we look to deliver exceptional health care to more consumers, employers, care team members, and health networks to achieve better health outcomes. As we continue to grow and seek to impact more lives, we’re building a diverse, driven and empathetic team, while working hard to cultivate an environment where everyone can thrive. Employment type: Full time What you'll likely work on: Urgent Care providers are responsible for managing patients' acute care concerns. This role is a blend of urgent care, but in a primary care setting Common concerns and procedures could include: STI diagnosis and treatment, staple removal, suture removal, pelvic exams, I&Ds, IVs, nebulizer treatment, URIs, coughs, bronchitis, UTIs, chest pain, abdominal pain, psychiatry screening and stabilization, etc. Maintain evidence-based and current knowledge as it relates to urgent care practice and procedures as well as basic proficiency in primary care topics (hypertension, diabetes, depression/anxiety, etc). Comfortable with initial management of acute changes in chronic conditions Documentation of physical exam, procedures and in-office medications/prescriptions You'll be set up for success if you have: The desire to be an integral part of a rapidly growing team of clinicians dedicated to changing healthcare delivery An interest in using technology to deliver high quality, evidence-based care Excellent clinical and communication skills Practiced at least 2 of the last 5 years in an outpatient primary or urgent care setting seeing all ages (0+), or have completed a Family Medicine or Internal Medicine/Pediatrics residency program in the last 5 years Ability to work a flexible schedule, including weekends Ability to work at least 3 holidays a year Ability to work two full weekends per month (4 shifts) State licensed in Maryland, obtained by your One Medical start date This is full-time role based in Bethesda, MD One Medical is committed to fair and equitable compensation practices. The base salary range for this role is $135,700 to $162,200 based on a full-time schedule. Final determination of starting pay may vary based on factors such as practice experience and patient care schedule. Additio nal pay ma y be determi ned for th ose candidates that exceed these specified qualifications and requirements. For more information, visit https://www.onemedical.com/careers/ One Medical offers a robust benefits package designed to aid your health and wellness. All regular team members working 24+ hours per week and their dependents are eligible for benefits starting on the team member's date of hire: Taking care of you today Paid sabbatical for every five years of service Free One Medical memberships for yourself, your friends and family Employee Assistance Program - Free confidential services for team members who need help with stress, anxiety, financial planning, and legal issues Competitive Medical, Dental and Vision plans Pre-Tax commuter benefits PTO cash outs - Option to cash out up to 40 accrued hours per year Protecting your future for you and your family 401K match Credit towards emergency childcare Company paid maternity and paternity leave Paid Life Insurance - One Medical pays 100% of the cost of Basic Life Insurance Disability insurance - One Medical pays 100% of the cost of Short Term and Long Term Disability Insurance In addition to the comprehensive benefits package outlined above, practicing clinicians also receive Malpractice Insurance - Malpractice fees to insure your practice at One Medical is covered 100%. UpToDate Subscription - An evidence-based clinical research tool Continuing Medical Education (CME) - Receive an annual stipend for continuing medical education Rounds - Providers end patient care one hour early each week to participate in this shared learning experience Discounted rate to attend One Medical’s Annual REAL primary care conference One Medical is an equal opportunity employer, and we encourage qualified applicants of every background, ability, and life experience to contact us about appropriate employment opportunities. One Medical participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Please refer to the E-Verification Poster and Right to Work Poster for additional information.

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What you'll be working on: Seeing patients with a broad array of patient needs; conducting a mix of acute, chronic, and well visits (not a panel-building role) Treating patients in-office as well as conducting occasional tele-health visits Ongoing collaboration with in-office teammates via daily huddles, as well as with virtual clinical teams Utilization of your specific clinical training and opportunities to perform in-office procedures Willing to obtain additional state licensure and credentialing for One Medical virtual primary care in additional states Education, licenses, and experiences required for this role: At least 2 years of primary care experience required. Currently licensed or ability to obtain licensure in the state of Maryland, and/or Virginia, and/or Washington, DC The ability to build successful relationships with team members and communicate effectively both 1-on-1 and in groups. Can thrive in a fast-growing, mission driven organization focused on using data to improve patient outcomes. Completed an accredited FNP program with a national certification One Medical providers also demonstrate: A passion for human-centered primary care The ability to successfully communicate with and provide care to individuals of all backgrounds The ability to effectively use technology to deliver high quality care Clinical proficiency in evidence-based primary care The desire to be an integral part of a team dedicated to changing healthcare delivery An openness to feedback and reflection to gain productive insight into strengths and weaknesses The ability to confidently navigate uncertain situations with both patients and colleagues Readiness to adapt personal and interpersonal behavior to meet the needs of our patients Casual/Per Diem/Locums Providers receive Malpractice Insurance - Malpractice fees to insure your practice at One Medical is covered 100% UpToDate Subscription - An evidence-based clinical research tool One Medical Issued laptop (to allow for secure access to our EHR) Sick Time PTO eligible in accordance with local requirement This is an hourly role with openings across the Washington, DC One Medical is committed to fair and equitable compensation practices. The hourly rate for this role is $77.00 per hour . Final determination of starting pay may vary based on factors such as practice experience and patient care schedule. Additional pay may be determined for those candidates that exceed these specified qualifications and requirements. The total compensation package for this position may also include benefits. For more information, visit https://www.onemedical.com/careers/ One Medical offers a robust benefits package designed to aid your health and wellness. All regular team members working 24+ hours per week and their dependents are eligible for benefits starting on the team member's date of hire: Taking care of you today Paid sabbatical for every five years of service Free One Medical memberships for yourself, your friends and family Employee Assistance Program - Free confidential services for team members who need help with stress, anxiety, financial planning, and legal issues Competitive Medical, Dental and Vision plans Pre-Tax commuter benefits PTO cash outs - Option to cash out up to 40 accrued hours per year Protecting your future for you and your family 401K match Credit towards emergency childcare Company paid maternity and paternity leave Paid Life Insurance - One Medical pays 100% of the cost of Basic Life Insurance Disability insurance - One Medical pays 100% of the cost of Short Term and Long Term Disability Insurance In addition to the comprehensive benefits package outlined above, practicing clinicians also receive Malpractice Insurance - Malpractice fees to insure your practice at One Medical is covered 100%. UpToDate Subscription - An evidence-based clinical research tool Continuing Medical Education (CME) - Receive an annual stipend for continuing medical education Rounds - Providers end patient care one hour early each week to participate in this shared learning experience Discounted rate to attend One Medical’s Annual REAL primary care conference One Medical is an equal opportunity employer, and we encourage qualified applicants of every background, ability, and life experience to contact us about appropriate employment opportunities. One Medical participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Please refer to the E-Verification Poster and Right to Work Poster for additional information.

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At Dscout, we’re building the most flexible and powerful UX research platform on the market—trusted by the world’s top brands in finance (JP Morgan Chase, Intuit, Charles Schwab, PayPal), healthcare (Aya, Headspace), consumer goods (Keen, Verizon, Target, Northface), and tech (Google, Amazon, Facebook, Meta, Spotify, AirBnB). Our tools help teams deeply understand the humans behind&hellip;

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Join us in solving one of the most important challenges of our time. The Opportunity: Abby Care is scaling our capacity to support family caregivers and medically complex patients across the country, and our clinical leadership team is also expanding. We’re hiring for a Senior Director of Nursing/Administrator to provide strategic, multi-state clinical leadership and operational governance across a designated region. This high-impact senior leadership role reports to our Head of Clinical Operations, and directly manages, coaches, and holds accountable the local Directors of Nursing (DONs)/Administrators to ensure the highest standards of patient care, operational efficiency, and regulatory compliance. A savvy leader, serving as the bridge between regional clinical performance and executive leadership comes naturally. Executive presence and strong communication skills are hallmarks of your leadership style, you have a proven ability to distill complex clinical data into actionable insights. Data-driven, you are comfortable utilizing business intelligence tools and clinical dashboards to measure performance and hold leaders accountable. Collaborative, you work easily across teams and balance a macro-level strategic mindset with a rigorous focus on execution; partnering cross-functionally with Senior General Managers, Compliance, HR, and Product teams to scale clinical capacity, exceed quality benchmarks, and ensure continuous survey readiness. If you are excited about the opportunity to build the future of care at home, we’d love to hear from you. This is a Full-Time Hybrid opportunity based in Nashville, Tennessee. What you’ll work on: Regional Executive Governance & Accountability Executive Report Outs: Own the aggregation, analysis, and presentation of regional clinical and quality performance metrics to the executive team. Strategic Alignment: Translate corporate clinical strategies into standardized, actionable operational practices across multiple markets and states. Cross-Functional Partnership: Partner closely with Regional Senior General Managers to align clinical quality with market growth targets, and collaborate with HR, Compliance, Finance, and Product/IT teams to optimize operations. Clinical Capacity & Workforce Strategy Macro Capacity Planning: Oversee regional clinical capacity models to ensure local agencies can support census growth, service line expansions, and geographic surges. Leadership Development: Standardize onboarding, mentoring, and professional growth pathways for local DONs/Administrators to build a resilient, high-performing leadership pipeline. Retention & Culture: Monitor regional nursing turnover and burnout trends; partner with HR to implement regional strategies that champion clinician well-being and engagement. Quality Benchmarks & Outcome Mastery Regional Quality Ownership: Drive regional performance against enterprise clinical quality strategy, QA/QAPI initiatives, and utilization benchmarks. Clinical Escalations & Edge Cases: Serve as the regional authority for the review and escalation of complex clinical edge cases, high-risk patient events, or severe adverse incidents. Root Cause & Corrective Strategy: Lead regional root-cause analyses for adverse events, ensuring systemic adjustments are implemented across all markets to avoid recurrence, in partnership with compliance, HR and legal as necessary. Multi-State Regulatory Compliance & Survey Readiness Continuous Survey Readiness: Standardize a proactive, "always-ready" culture for CMS Conditions of Participation (CoPs), ACHC/Joint Commission accreditation, and varying state-specific regulations. Audit & Response Leadership: Oversee the preparation for, and response to, state surveys and federal audits. Review and sign off on all local Plans of Correction (POC) before execution. Risk Mitigation: Work alongside the corporate Compliance team to proactively identify, track, and mitigate legal, financial, and clinical operational risks across the region. Cross-Functional Workflow & Product Optimization Tech & Product Collaboration: Partner directly with the Product/IT teams to drive technical updates that reduce clinician documentation burdens, and standardize clinical workflows across their markets. Practice Standardization: Minimize unwarranted practice variations across state lines while ensuring strict adherence to individual state nursing practice acts. What success looks like: In 12 months, you will have successfully built a cohesive, high-performing regional nursing organization by standardizing operational workflows, achieving 100% survey readiness across all local agencies, and lowering clinician turnover. You will have established a data-driven governance cadence that directly correlates high clinical quality benchmarks with scalable census growth and seamless cross-functional execution. What you’ll have: Bachelor of Science in Nursing (BSN) required; Master of Science in Nursing (MSN), Master of Health Administration (MHA), or MBA strongly preferred. Current, unrestricted Registered Nurse (RN) license. Multistate/Compact license eligibility required (and willingness to obtain licensure in additional states within the region as necessary). Minimum of 5+ years of progressive home healthcare experience. 5+ years of clinical leadership experience in a home health or comparable multi-site setting (e.g., Regional DON, VP of Clinical Operations, or senior-level agency administrator). Demonstrated experience managing multi-site teams, successfully leading agencies through state/federal regulatory surveys, and scaling clinical operations during rapid growth. Benefits: Competitive compensation packages that reflect the value you bring. We reward our team for the impact of their work – full-time employees are eligible for an annual company performance bonus. Comprehensive health coverage that works for you. Choose from high-quality medical dental and vision options, including a $0 deductible PPO and a company-funded HSA, alongside employer-paid life and disability insurance. Generous paid time off. We provide policies that allow you to recharge along with 10 paid company holidays. Financial savings benefits to support your future. We support your financial well-being with HSA contributions, optional FSA and commuter benefits, and full coverage of all 401(k) account fees (employer match not currently offered). Paid parental leave to support your growing family. We provide paid leave, so you can focus on bonding and adjusting to life as your family grows. We are an equal opportunity employer and welcome applicants from all backgrounds, consistent with applicable laws. Employment is contingent upon successful completion of a background check, satisfactory references, and any required documentation

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The Role As a Little Otter Licensed Child & Family Therapist , you'll provide virtual, evidence-based therapy to children and families using our clinician-developed, measurement-based care model. You'll conduct comprehensive assessments, deliver individualized treatment, and use standardized clinical measures to guide diagnosis, monitor progress, and inform treatment decisions. This role is ideal for clinicians who enjoy combining high-quality therapeutic care with data-informed practice and who are passionate about improving outcomes for children through whole-family mental health care. What You’ll Do Provide evidence-based virtual therapy to children, adolescents, and families using a whole-family approach. Conduct comprehensive assessments, develop individualized treatment plans, and deliver high-quality clinical care. Utilize measurement-based care and standardized assessments to guide treatment planning and monitor progress. Partner with caregivers to build skills, support treatment goals, and improve outcomes. Collaborate with an interdisciplinary care team to deliver coordinated, patient-centered care. Assess and respond to safety concerns in accordance with clinical best practices and organizational protocols. Maintain timely, accurate clinical documentation and comply with applicable licensing, ethical, and regulatory standards. Minimum Qualifications Passion for practicing within a structured, outcomes-focused, measurement-based care model centered on children and families. Master’s-level therapist independently licensed in California (LMFT, LCSW, LPCC, or equivalent) Clinical experience providing psychotherapy to children and families Demonstrated experience treating common pediatric mental health conditions using evidence-based approaches Strong diagnostic and assessment skills Comfortable delivering care virtually and using technology in clinical practice Interest in or experience with measurement-informed care and outcomes tracking If you’re excited about this role but don’t meet every qualification, we encourage you to still apply! Schedule Maintain availability for 7 sessions per week during peak demand hours. Peak demand hours include sessions at common times where children and families want to be seen: school hours of school-based sessions, after-school hours, evenings, and weekends . Compensation At Hazel Health's Little Otter, we believe clinicians should be compensated for more than just time spent in session. Our W-2 compensation model recognizes the full scope of your work, including paid administrative time and compensation for eligible client no-shows. We also handle billing, credentialing, and referrals so you can focus on delivering exceptional care—not running a private practice. This is a part-time, non-exempt position. Compensation is based on the therapist’s state of residence and the type and/or duration of completed clinical session. $80 per completed session (60-min) $60 (45-min) / $30 (30-min) / $20 (no-shows & late cancellations) / $20 per hour for administrative time Benefits & Support Part-time employees receive benefits and resources designed to support their well-being and clinical practice, including: Flexible scheduling—you set and manage your own hours 12 paid holidays when the holiday falls on a weekday you would normally work Sick time accrued at one hour for every 30 hours worked Access to a 401(k) retirement savings program, subject to plan eligibility Hazel-managed credentialing and billing, with biweekly pay Free continuing education and ongoing clinical support Malpractice insurance coverage, subject to policy terms Headspace EAP access for you and up to five loved ones, including mindfulness resources, therapy, coaching, and confidential support for needs such as childcare and financial stress Equal Opportunity Hazel Health is committed to building a diverse, inclusive, and equitable workplace. We value the experiences and perspectives of people from all backgrounds. Hazel considers qualified applicants with arrest or conviction records in accordance with applicable laws. A background check is required following a contingent offer of employment.

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Our Mission Healthcare should work for patients, but it doesn’t. In their time of need, they call down outdated insurance directories. Then wait on hold. Then wait weeks for the privilege of a visit. Then wait in a room solely designed for waiting. Then wait for a surprise bill. In any other consumer industry, the companies delivering such a poor customer experience would not survive. But in healthcare, patients lack market power. Which means they are expected to accept the unacceptable. Zocdoc’s mission is to give power to the patient. To do that, we’ve built the leading healthcare marketplace that makes it easy to find and book in-person or virtual care in all 50 states, across 200+ specialties and +12k insurance plans. By giving patients the ability to see and choose, we give them power. In doing so, we can make healthcare work like every other consumer sector, where businesses compete for customers, not the other way around. In time, this will drive quality up and prices down. We’re 18 years old and the leader in our space, but we are still just getting started. If you like solving important, complex problems alongside deeply thoughtful, driven, and collaborative teammates, read on. Your Impact on our mission: As a Sales Development Representative (SDR) you’ll play a critical role in putting power back into the hands of the patient by helping us meet and exceed our sales growth goals. This isn’t your standard sales job - you’ll be given constant support, with a hands-on, immersive training program, consistent feedback, and development, and work alongside driven and passionate sales professionals. Your Sales Manager will act as your dedicated coach, guiding you through the outbound sales strategies. You’ll master communicating value efficiently, navigating gatekeepers, and executing a successful outreach strategy from our comprehensive training program. Shift timings: From 7.30 pm to 4.30 am or similar. You’ll enjoy this role if you are… Courageous, determined, and not afraid to fail Motivated by meeting and exceeding targets and goals Comfortable working remotely in a night shift and a strong believer in individual accountability IIntellectually curious and looking to develop and grow your sales and persuasion skills Enthusiastic about working in a diverse and supportive team environment Your day-to-day is… Dialing the provided outbound leads and scheduling meetings for Sales Executives Working closely with your manager and sales executives to track meeting success rate and outcomes Communicating and collaborating with global team members on best practices and processes Innovating and testing creative ways to gain access and trust with prospective customers Smartly prioritize and organize your time to be as productive as possible Working closely with your manager to implement coaching and feedback Attending weekly team, and all employee meetings to understand the why behind your work, and the impact it has on Zocdoc’s patients You’ll be successful in this role if you have… A desire to have a career in sales Experience working in night shifts Proven experience in setting meetings with key decision-makers in international markets, with a strong preference for the US. Skilled in generating leads through outbound strategies, including cold calling, emailing, and account research to identify and attract target prospects Experience with persuasion and objection handling Strong written and verbal communication skills The desire to receive and implement feedback A passion for creating a better patient experience A dedicated space where you can work in comfort with minimal distractions A dedicated high-speed internet connection of 10 Mbps (up/down) Benefits: An incredible team of smart and supportive people A competitive compensation package, including attractive medical insurance Amazing perks – think catered lunch every day, Ping Pong, etc. Daycare/creche facility for kids Corporate wellness programs with Headspace. Cellphone and wifi reimbursement Competitive parental leave Sabbatical leave(over 5 years) Annual sponsored health check-ups Zocdoc is certified as a great place to work 2025-2026 About us Zocdoc is the country’s leading digital health marketplace that helps patients easily find and book the care they need. Each month, millions of patients use our free service to find nearby, in-network providers, compare choices based on verified patient reviews, and instantly book in-person or video visits online. Providers participate in Zocdoc’s Marketplace to reach new patients to grow their practice, fill their last-minute openings, and deliver a better healthcare experience. Founded in 2007 with a mission to give power to the patient, our work each day in pursuit of that mission is guided by our six core values . Zocdoc is a private company backed by some of the world’s leading investors, and we believe we’re still only scratching the surface of what we plan to accomplish. Zocdoc is a mission-driven organization dedicated to building teams as diverse as the patients and providers we aim to serve. In the spirit of one of our core values - Together, Not Alone , we are a company that prides itself on being highly collaborative, and we believe that diverse perspectives, experiences and contributors make our community and our platform better. We’re an equal opportunity employer committed to providing employees with a work environment free of discrimination and harassment. Applicants are considered for employment regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity, gender expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or any other class protected by applicable laws. Job Applicant Privacy Notice

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Our Mission Healthcare should work for patients, but it doesn’t. In their time of need, they call down outdated insurance directories. Then wait on hold. Then wait weeks for the privilege of a visit. Then wait in a room solely designed for waiting. Then wait for a surprise bill. In any other consumer industry, the companies delivering such a poor customer experience would not survive. But in healthcare, patients lack market power. Which means they are expected to accept the unacceptable. Zocdoc’s mission is to give power to the patient. To do that, we’ve built the leading healthcare marketplace that makes it easy to find and book in-person or virtual care in all 50 states, across 200+ specialties and +12k insurance plans. By giving patients the ability to see and choose, we give them power. In doing so, we can make healthcare work like every other consumer sector, where businesses compete for customers, not the other way around. In time, this will drive quality up and prices down. We’re 18 years old and the leader in our space, but we are still just getting started. If you like solving important, complex problems alongside deeply thoughtful, driven, and collaborative teammates, read on. As an Insurance Senior Specialist, you will serve as the subject matter expert for Zocdoc's insurance taxonomy and related systems. You will own the policies, processes, and quality standards that ensure our insurance data is accurate, scalable, and aligned with product strategy. This role combines deep expertise in the U.S. health insurance landscape with strong analytical thinking to improve the patient search experience and strengthen the integrity of our insurance database. You will partner closely with Product, Operations, and Engineering teams to define insurance policies, monitor database health, and drive continuous improvements. Your work will directly influence how patients find in-network care by ensuring that our insurance taxonomies, carrier and plan coverage, and provider matching systems remain accurate, scalable, and responsive to changes in the healthcare market. A Day in the Life of a Product Operations Specialist: Define Insurance Policies & Standards: Own the policies governing insurance carriers and plans across the Zocdoc marketplace. Define and maintain rules for adding, modifying, and removing insurance carriers and plans, as well as thresholds for performance-based retention or removal. Monitor Insurance Market Trends: Stay informed about developments in the U.S. health insurance landscape, including new carrier launches, plan introductions, mergers, and regulatory changes. Evaluate their impact on Zocdoc's insurance database and recommend proactive updates. Drive Cross-functional Strategy: Partner with Product, Engineering, Operations, and Data & Analytics teams to ensure insurance taxonomies support product strategy and accurate patient search experiences. Translate complex insurance policies into clear product requirements, data models, business rules, and acceptance criteria. Advise senior Product and Engineering leaders on recommendations and tradeoffs, influence roadmap priorities, and shape taxonomy architecture, validation logic, tooling, and system controls. Define reporting and monitor performance, while leading incident reviews and escalations involving inaccurate insurance availability or provider matching to identify root causes and mitigate future risk. Own Insurance Database Health: Define, monitor, and report on key insurance database health metrics. Conduct regular reviews with Product, Operations, and Data partners to identify trends, prioritize improvements, and maintain high data quality. Improve Processes & Quality: Identify systemic issues affecting insurance data quality and lead continuous improvement initiatives. Refine policies and operational processes to improve efficiency, reduce manual effort, and increase accuracy across workflows. Perform Quality Assurance & Expert Reviews: Act as the organization's expert on U.S. health insurance, review and validate outputs from operational teams for new insurance plan additions and complex taxonomy decisions. Serve as the final escalation point for policy interpretation and insurance-related quality questions. Skills & Qualifications: Bachelor's degree from a reputed institution with a strong academic record. 5+ years of experience in the U.S. healthcare industry, with deep expertise in Insurance Payor Management, Payor Analytics, Database Management or related functions at payor or plan level. Strong understanding of U.S. commercial insurance plans, carriers, provider networks. Strong analytical mindset with experience using metrics and data to drive strategic decisions and operational improvements. Experience partnering cross-functionally with Product, Operations, Analytics, and Engineering teams to deliver scalable solutions. Excellent problem-solving skills with the ability to balance strategic thinking and operational execution. Excellent verbal and written communication skills in English. Strong attention to detail and ability to influence stakeholders across functions. Experience with SQL, Excel, Google Sheets, Looker or other analytical tools is a must. Familiarity and proven usage of AI-driven tools and workflow automation is a must. Benefits An incredible team of smart and supportive people A competitive compensation package, including attractive medical insurance Amazing perks – think catered lunch every day, Ping Pong, etc. Daycare/creche facility for kids The chance to create a better healthcare experience for millions of patients! Corporate wellness programs with Headspace Cellphone and wifi reimbursement Competitive parental leave Sabbatical leave (over 5 years) Annual sponsored health check-ups Zocdoc is certified as a Great Place to Work 2025-2026 About us Zocdoc is the country’s leading digital health marketplace that helps patients easily find and book the care they need. Each month, millions of patients use our free service to find nearby, in-network providers, compare choices based on verified patient reviews, and instantly book in-person or video visits online. Providers participate in Zocdoc’s Marketplace to reach new patients to grow their practice, fill their last-minute openings, and deliver a better healthcare experience. Founded in 2007 with a mission to give power to the patient, our work each day in pursuit of that mission is guided by our six core values . Zocdoc is a private company backed by some of the world’s leading investors, and we believe we’re still only scratching the surface of what we plan to accomplish. Zocdoc is a mission-driven organization dedicated to building teams as diverse as the patients and providers we aim to serve. In the spirit of one of our core values - Together, Not Alone , we are a company that prides itself on bei

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Our Mission Healthcare should work for patients, but it doesn’t. In their time of need, they call down outdated insurance directories. Then wait on hold. Then wait weeks for the privilege of a visit. Then wait in a room solely designed for waiting. Then wait for a surprise bill. In any other consumer industry, the companies delivering such a poor customer experience would not survive. But in healthcare, patients lack market power. Which means they are expected to accept the unacceptable. Zocdoc’s mission is to give power to the patient. To do that, we’ve built the leading healthcare marketplace that makes it easy to find and book in-person or virtual care in all 50 states, across 200+ specialties and +12k insurance plans. By giving patients the ability to see and choose, we give them power. In doing so, we can make healthcare work like every other consumer sector, where businesses compete for customers, not the other way around. In time, this will drive quality up and prices down. We’re 18 years old and the leader in our space, but we are still just getting started. If you like solving important, complex problems alongside deeply thoughtful, driven, and collaborative teammates, read on. Your Impact on our Mission Zocdoc's most important asset is our people. As an Account Director, Health Systems, you'll identify, develop, and close new partnerships with some of the nation's largest and most sophisticated health systems. You'll build relationships with executive stakeholders, lead complex enterprise sales cycles, and guide customers from initial engagement through signed agreement while navigating the clinical, operational, financial, legal, procurement, and technical stakeholders involved in every decision. This is an opportunity to shape how leading health systems connect patients to care while expanding Zocdoc's footprint across the country. Working alongside Product, Marketing, Legal, Finance, Customer Success, and Executive Leadership, you'll influence go-to-market strategy, help solve complex customer challenges, and bring new strategic partnerships to life. If you're energized by building relationships from the ground up, thrive in executive conversations, and enjoy being in the field with customers, you'll have the opportunity to make a significant impact on one of Zocdoc's highest-priority growth initiatives. You’ll enjoy this role if you... Love building relationships from the ground up and are energized by opening new doors with prospective clients Thrive in complex enterprise sales environments where success requires patience, strategy, and persistence Enjoy engaging executive stakeholders and influencing decisions across clinical, operational, financial, IT, legal, and procurement teams Are naturally curious and enjoy understanding your clients' biggest challenges before proposing solutions Excel at partnering cross-functionally to navigate complex deals and deliver exceptional client experiences Prefer spending time in the field building relationships face-to-face and are excited by regular travel Are motivated by ambitious revenue goals and take pride in winning strategic, high-impact partnerships Your day to day is… Identifying, prospecting, and developing new business opportunities across large health systems Building strategic relationships with executive stakeholders and establishing yourself as a trusted advisor throughout the sales process Owning the full enterprise sales cycle—from initial outreach through contract negotiation and signed agreement Leading complex, multi-threaded sales motions across clinical, operational, financial, IT, legal, procurement, and executive stakeholders Developing account strategies and territory plans to prioritize high-value opportunities and drive sustainable pipeline growth Delivering compelling executive presentations and building business cases that demonstrate measurable value for prospective clients Forecasting pipeline, revenue, and deal progression with a high degree of accuracy Partnering closely with Product, Marketing, Solutions, Finance, Legal, and Client Success to navigate complex deals and ensure a seamless transition to long-term partnership Representing Zocdoc at client meetings, industry events, and conferences while traveling up to 75% You’ll be successful in this role if you have… 7-10+ years of enterprise sales experience, with a proven track record of sourcing, developing, and closing net-new business within large health systems Demonstrated success navigating complex, multi-stakeholder sales cycles involving executive, clinical, operational, financial, IT, legal, and procurement leaders A history of consistently meeting or exceeding ambitious revenue targets in a quota-carrying role Exceptional executive presence with experience building trusted relationships and influencing C-suite decision-makers Strong account planning, territory strategy, and pipeline management skills Excellent written, verbal, and presentation skills, with the ability to communicate effectively across technical and executive audiences Experience partnering cross-functionally with teams including Product, Marketing, Finance, Legal, Solutions, and Client Success to drive successful outcomes Proficiency with CRM tools (Salesforce preferred), Google Workspace, and AI-powered productivity tools Benefits Flexible work environment Unlimited Vacation 100% paid employee health benefit options (including medical, dental, and vision) 401(k) with employer funded match Corporate wellness program with Wellhub Sabbatical leave (for employees with 5+ years of service) Competitive paid parental leave and fertility/family planning reimbursement Cell phone reimbursement Employee Resource Groups and ZocClubs to promote shared community and belonging Great Place to Work Certified Zocdoc is committed to fair and equitable compensation practices. Salary ranges are determined through alignment with market data. Base salary offered is determined by a number of factors including the candidate’s experience, qualifications, and skills. Certain positions are also eligible for variable pay and/or equity. Remote Base Salary Range $204,850 — $260,000 USD About us Zocdoc is the country’s leading digital health marketplace that helps patients easily find and book the care they need. Each month, millions of patients use our free service to find nearby, in-network providers, compare choices based on verified patient reviews, and instantly book in-person or video visits online. Providers participate in Zocdoc’s Marketplace to reach new patients to grow their practice, fill their last-minute openings, and deliver a better healthcare experience. Founded in 2007 with a mission to give power to the patient, our work each day in pursuit of that mission is guided by our six core values </a

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We are seeking a Senior Data Scientist to join Zocdoc's Marketing Science team. The team partners across our Marketing organization, including Patient, Provider, and Brand Marketing, to measure, optimize, and scale marketing efforts. In this role, you'll independently own complex analytical workstreams, develop data-driven insights that inform channel strategy, campaign optimization, lifecycle engagement, and brand effectiveness, and work closely with Marketing, Product, Finance, and Engineering partners to ensure measurement rigor and actionable outcomes. This is a senior individual contributor role with significant influence and deep partnership with Marketing and Product leadership. You don't need prior marketing experience to be successful in this role. We're looking for a strong analytical thinker who is excited to apply rigorous quantitative methods to questions about growth, engagement, effectiveness, and customer behavior — and interested in developing deeper expertise in marketing science. You’ll Enjoy This Role If You… Attribution, Incrementality & Experimentation : Design and analyze marketing attribution studies, incrementality tests, and rigorous experiments — including geo tests, lift studies, and A/B tests — to quantify the true impact of Zocdoc's marketing investments and translate results into clear business recommendations. Brand & Marketing Performance: Analyze and synthesize performance across paid, owned, and brand channels and across patient and provider audiences. Identify trends, quantify impact, and recommend optimizations. Build and evolve brand measurement frameworks, such as brand lift studies, media mix modeling, and awareness tracking, to connect marketing investments to downstream business outcomes. Lifecycle & Engagement Analytics: Evaluate engagement, activation, rebooking, and long-term retention across customer and provider audiences and CRM touchpoints, including email, push, and SMS. Identify opportunities to improve the overall marketplace experience and business outcomes. Performance Data Assets:Collaborate with Analytics Engineering and Data Engineering to build and operationalize core marketing performance data assets and dashboards, enabling reliable self-serve reporting and consistent performance monitoring across channels and audiences. Executive Storytelling: Create clear, compelling presentations, dashboards, and recommendations that influence strategic decisions at the leadership level. You’ll be successful in this role if you… Have 5+ years of experience in data science, analytics, marketing science, marketing analytics, growth analytics, product analytics, business analytics, or a similar quantitative role. Have deep expertise in SQL and strong proficiency in Python or R. Have strong experience with experimentation design, causal inference, incrementality testing, attribution, or other rigorous approaches to measuring impact — and a track record of owning analytical workstreams end-to-end. Have familiarity with marketing measurement approaches, such as media mix modeling, brand lift studies, or awareness and perception tracking, or a strong interest in developing this expertise. Can independently frame complex, ambiguous analytical problems and drive them from question through to recommendation. Are fluent in translating complex quantitative findings into business-relevant insights for both technical and non-technical audiences. Have a strong foundation in statistical concepts, including causal inference, experimentation, and predictive modeling. Are detail-oriented, proactive, and thrive in a fast-paced, data-driven environment. Benefits: Flexible, hybrid work environment at our convenient Soho location Unlimited Vacation (if salaried) / Competitive PTO (if hourly) 100% paid employee health benefit options (including medical, dental, and vision) Commuter Benefits 401(k) with employer funded match Corporate wellness program with Wellhub Sabbatical leave (for employees with 5+ years of service) Competitive paid parental leave and fertility/family planning reimbursement Cell phone reimbursement Catered lunch every day along with beverages and snacks Employee Resource Groups and ZocClubs to promote shared community and belonging Great Place to Work Certified Zocdoc is committed to fair and equitable compensation practices. Salary ranges are determined through alignment with market data. Base salary offered is determined by a number of factors including the candidate’s experience, qualifications, and skills. Certain positions are also eligible for variable pay and/or equity; your recruiter will discuss the full compensation package details. NYC Base Salary Range $160,000 — $220,000 USD About us Zocdoc is the country’s leading digital health marketplace that helps patients easily find and book the care they need. Each month, millions of patients use our free service to find nearby, in-network providers, compare choices based on verified patient reviews, and i

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Our Mission Healthcare should work for patients, but it doesn’t. In their time of need, they call down outdated insurance directories. Then wait on hold. Then wait weeks for the privilege of a visit. Then wait in a room solely designed for waiting. Then wait for a surprise bill. In any other consumer industry, the companies delivering such a poor customer experience would not survive. But in healthcare, patients lack market power. Which means they are expected to accept the unacceptable. Zocdoc’s mission is to give power to the patient. To do that, we’ve built the leading healthcare marketplace that makes it easy to find and book in-person or virtual care in all 50 states, across 200+ specialties and +12k insurance plans. By giving patients the ability to see and choose, we give them power. In doing so, we can make healthcare work like every other consumer sector, where businesses compete for customers, not the other way around. In time, this will drive quality up and prices down. We’re 18 years old and the leader in our space, but we are still just getting started. If you like solving important, complex problems alongside deeply thoughtful, driven, and collaborative teammates, read on. Your Impact on our Mission Healthcare is complicated: people are anxious about their health, insurance coverage is obscure, and there’s uncertainty in finding the right type of care. Meanwhile, providers face thin margins, growing competition, and operational workflows that drown their staff in administrative burden. As a Principal UX Researcher, you'll immerse yourself deeply in understanding these problems, and own the research strategy for one of Zocdoc's two core user groups: the patients searching for care, or the practices delivering it. You'll report to the Director of Research and partner with Product, Design, Brand, Marketing, and Data Science leadership to proactively shape product strategy. You'll set the bar for high quality strategic quantitative and qualitative research that cuts across product teams and shapes the product roadmap. You'll identify unanswered research questions and unvalidated assumptions across the company, develop a clear POV on user needs, and use research insights to drive business objectives. Your work will span three connected areas: Define who we're building for, and what they're trying to get done. You'll use a mixed-methods toolset to map the jobs, needs, and mindsets of our users, helping product, marketing, and sales teams see which needs matter most and how they differ meaningfully across groups. Shape high-ambiguity problem spaces with qualitative and quantitative evidence. You'll lead research for zero-to-one opportunities where there's little precedent and limited data. You'll help teams define the problem, test the assumptions underneath a proposed solution, evaluate concepts at scale, and decide what is worth building before a roadmap hardens around an answer. Measure the user experience. Help product teams understand how well our products actually meet user needs. That means partnering with Data Science to define user-centered metrics, then standing up survey programs and tracking that make them measurable over time. You’ll enjoy this role if you are… Personally motivated by being a positive change agent in the world and want to dive into solving complex social problems Energized by working across qual and quant Experienced working on cross-functional learning agendas with marketing and data science teams Driven to make the case for human-centred constructs in a data-driven organization Comfortable with full research domain ownership for your product space Motivated not just to continuously experiment with new AI tools and processes, but to help build sustainable agentic infrastructure that can scale across teams Serious about your work, but not about yourself Your day-to-day is… Owning the research agenda for your audience, and scope and execute complex, multi-phase studies from early strategy through launch and iteration Designing and fielding quantitative research (including needs sizing, concept testing, and tracking), as well as own the sampling strategy for hard to reach populations Combining behavioral data with qualitative signal so teams understand not just where people drop off, but what they came to do and whether they got it Evolving our measurement program (tracking surveys, benchmarking, longitudinal and diary studies, continuous discovery) that holds the business accountable to user outcomes rather than proxy metrics Packaging old and new insights from diverse studies into memorable frameworks that are usable by diverse audiences Partnering beyond Product with Marketing, Brand, and Sales, so that one shared view of the user shapes positioning and go-to-market as well as the product roadmap Building and evolving new research systems that reduce one-off reactive research Mentoring junior researchers and bringing industry knowledge and expertise to our practice Representing UXR on business unit leadership teams You’ll be successful in this role if you have… Meaningful (7+ years) experience in UX research and a strong mixed-methods research portfolio that showcases your adaptive process, precise and generative insights, and ability to impact product direction Genuine fluency in both qualitative and quantitative methods Real sampling judgment. You can say who a study did and didn't represent, and you've built ways to reach people who are small in number, busy, or guarded Experience defining measurement, not just consuming it: a tracking program, a benchmark, a segmentation, or a metric that a business actually adopted The ability to build and leverage research infrastructure including external sample, agencies, and contractor partners, as well as make a case for the budget behind them Depth in either consumer products at scale or B2B and SaaS products with complex, multi-stakeholder adoption Experience leading foundational, cross-functional research efforts, partnering with Data Science and Marketing as peers rather than as service providers Superb communication skills. You believe in keeping all of your stakeholders in the loop and know that multiple mediums of communication are the key to success A track record of influencing leaders who lack experience working with research Capability to zoom out to systems-level strategy and zoom in to execution details, and are comfortable navigating ambiguity and political nuance along the way Benefits: Flexible, hybrid work environment at our convenient Soho location Unlimited Vacation 100% paid employee health benefit options (including medical, dental, and vision) Commuter Benefits 401(k) with employer funded match Corporate wellness program with Wellhub Sabbatical leave (for employees with 5+ years of service) Competitive paid parental leave and fertility/family planning reimbursement Cell phone reimbursement Catered lunch everyday along with beverages and snacks Employee Resource Groups and ZocClubs to promote shared community and belonging Great Place to Work Certified <div class="content-pay-transpa

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Our Mission Healthcare should work for patients, but it doesn’t. In their time of need, they call down outdated insurance directories. Then wait on hold. Then wait weeks for the privilege of a visit. Then wait in a room solely designed for waiting. Then wait for a surprise bill. In any other consumer industry, the companies delivering such a poor customer experience would not survive. But in healthcare, patients lack market power. Which means they are expected to accept the unacceptable. Zocdoc’s mission is to give power to the patient. To do that, we’ve built the leading healthcare marketplace that makes it easy to find and book in-person or virtual care in all 50 states, across 200+ specialties and +12k insurance plans. By giving patients the ability to see and choose, we give them power. In doing so, we can make healthcare work like every other consumer sector, where businesses compete for customers, not the other way around. In time, this will drive quality up and prices down. We’re 18 years old and the leader in our space, but we are still just getting started. If you like solving important, complex problems alongside deeply thoughtful, driven, and collaborative teammates, read on. Don't see an opening that matches your interests right now? We'd still love to hear from you! As Zocdoc continues to grow, we are always looking to connect with those who are looking to improve the future of healthcare! Tell us what you're most interested in and your career goals at this time. If there's a role that we think might be a good fit now or in the future, we'll reach out! About us Zocdoc is the country’s leading digital health marketplace that helps patients easily find and book the care they need. Each month, millions of patients use our free service to find nearby, in-network providers, compare choices based on verified patient reviews, and instantly book in-person or video visits online. Providers participate in Zocdoc’s Marketplace to reach new patients to grow their practice, fill their last-minute openings, and deliver a better healthcare experience. Founded in 2007 with a mission to give power to the patient, our work each day in pursuit of that mission is guided by our six core values . Zocdoc is a private company backed by some of the world’s leading investors, and we believe we’re still only scratching the surface of what we plan to accomplish. Zocdoc is a mission-driven organization dedicated to building teams as diverse as the patients and providers we aim to serve. In the spirit of one of our core values - Together, Not Alone , we are a company that prides itself on being highly collaborative, and we believe that diverse perspectives, experiences and contributors make our community and our platform better. We’re an equal opportunity employer committed to providing employees with a work environment free of discrimination and harassment. Applicants are considered for employment regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity, gender expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or any other class protected by applicable laws. Job Applicant Privacy Notice

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Our Mission Healthcare should work for patients, but it doesn’t. In their time of need, they call down outdated insurance directories. Then wait on hold. Then wait weeks for the privilege of a visit. Then wait in a room solely designed for waiting. Then wait for a surprise bill. In any other consumer industry, the companies delivering such a poor customer experience would not survive. But in healthcare, patients lack market power. Which means they are expected to accept the unacceptable. Zocdoc’s mission is to give power to the patient. To do that, we’ve built the leading healthcare marketplace that makes it easy to find and book in-person or virtual care in all 50 states, across 200+ specialties and +12k insurance plans. By giving patients the ability to see and choose, we give them power. In doing so, we can make healthcare work like every other consumer sector, where businesses compete for customers, not the other way around. In time, this will drive quality up and prices down. We’re 18 years old and the leader in our space, but we are still just getting started. If you like solving important, complex problems alongside deeply thoughtful, driven, and collaborative teammates, read on. *Please note, we are open to remote candidates for this role. Your Impact on our Mission As a Senior Staff Software Engineer in the Interoperability group, you will unlock the full potential of our integrations with 170+ EHRs. These integrations enable Zocdoc to pull real-time availability, write back bookings to trigger practice workflows, and exchange appointment data – insurance cards, medical history, and intake forms – between patients and providers. Your leadership will expand their impact across our entire product ecosystem. Our platform is at an inflection point. New product lines require us to move from eventually-consistent syncs to tighter, fail-fast integrations – a major rearchitecture that you will lead. EHR systems also hold valuable data we've only begun to tap: insurance credentialing, provider onboarding signals, patient LTV and more. You will shape both the technical strategy and contribute to the product vision for how we leverage this data. You will develop clear abstractions that let other engineering teams leverage our integration capabilities without understanding the inner workings of individual EHRs. You'll bring order to immense complexity and translate it into simple, powerful interfaces. You will partner with senior product, engineering, and business leaders to define strategic priorities and influence architectural decisions across multiple teams. You will mentor engineers, guide teams through ambiguity, and establish best practices that improve reliability and scalability across our integration stack. You’ll enjoy this role if you are… Inspired by the opportunity to positively impact the healthcare experience for millions of customers and providers. Passionate about building highly scalable platforms with the latest technologies, and excited about developing new and innovative products. A visionary product-driven leader with a relentless focus on customer needs, and excited to partner closely with cross functional teams leading strategic projects from early ideation through successful launch and iteration. Energized by complexity – you see 170+ different integration partners not as chaos but as a puzzle to solve through smart abstractions and clear interfaces A fervent champion of engineering fundamentals that enjoys driving adoption of best practices in code health, testing, and maintainability across organizations and teams. A proven leader who mentors and grows teams, cultivates innovation and drives cross-collaboration across multiple teams. Hands-on and lead by example, shipping code alongside your team, not just from the whiteboard. A believer that diverse and inclusive teams and cultures are non-negotiable. An entrepreneur with strong ownership who can thrive in an ambiguous and fast changing environment Your day to day is… Taking ultimate technical ownership of Zocdoc’s interoperability technical strategy Building solutions that scale to serve Zocdoc’s largest, most complex customers. Driving the rearchitecture of our sync framework to support real-time, fail-fast integration patterns Designing abstractions that hide EHR-specific complexity and expose clean, consistent capabilities to product teams Analyzing and decomposing complex product challenges to drive sound design decisions Working hands-on with your team and shipping production code using C#, AWS technologies, React to millions of users autonomously Collaborating with our agile team of dedicated and brilliant engineers, product managers, and designers Upleveling the interop engineering team through coaching, code reviews, and establishing patterns that the team can follow Continuously improving our ability to deliver quality solutions through evolving engineering processes, building technical capabilities and driving strategic investments in our platforms. You’ll be successful in this role if you have… Successfully architected and shipped high-impact, complex, solutions and frameworks, with experience working across multiple areas of the technology stack and complex system integrations. Experience building platforms or frameworks that abstract complexity for other engineering teams – you know how to design APIs and interfaces that are a joy to use. Demonstrated history of solid and well rounded system design and architectural leadership skills A product mindset – you think beyond the technical implementation to how capabilities translate into customer value. Improved developer productivity, efficiency and velocity by setting up and evangelizing best practices for coding, testing, deployment, observability and developer tooling. Successfully mentored other engineers in the past and have encouraged your peers to use engineering best practices Been an outstanding and persuasive communicator capable of delving into technical project details and facilitating technical discussions while also being adept at presenting solutions at an appropriate level of abstraction for a diverse cross-functional audience, including non-technical stakeholders. A growth mindset and inspire excellence, acting as a multiplier for your team and the broader engineering organization. Experience successfully working with a distributed workforce preferred. 10+ years of significant expertise in backend development. Strong understanding of OO Fundamentals. Experience within AWS environments and a high emphasis on testing is a plus Zocdoc is committed to fair and equitable compensation practices. Salary ranges are determined through alignment with market data. Base salary offered is determined by a number of factors including the candidate’s experience, qualifications, and skills. Certain positions are also eligible for variable pay and/or equity; your recruiter will discuss the full compensation package details. NYC Base Salary Range $201,400 — $304,000 USD <div cla

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Your work will make Zocdoc not just a platform people use, but a brand they love, believe in and want to be a part of. Your day to day is… Lead Zocdoc’s organic social strategy (Instagram, TikTok, YouTube, and emerging channels), building awareness, affinity, and engagement among patients and providers. Develop and execute always-on social programming and campaigns, ensuring content is high-quality, on-brand, and optimized for each platform. Lead content ideation and oversee production. Manage internal and external creatives to deliver best-in-class social content. Contribute to broader brand initiatives, bringing social insight and creative input into the development of strategy and creative. Experiment with formats, trends and real-time moments that extend reach and cultural relevance. Lead community management, acting as the voice of Zocdoc on social platforms, participating in conversations, and building meaningful relationships with audiences and creators. Own performance tracking and analytics for organic social, translating insights into clear actions and continuous optimization. Build systems and workflows that enable efficient, high-quality creative production at scale. Drive cross-functional alignment. Partner with internal stakeholders to ensure integrated storytelling and maximize the impact of campaigns, launches, and brand moments across social channels. Define and drive Zocdoc’s creator strategy, ensuring strong brand alignment, and measurable impact. You’ll enjoy this role if you are… A strategist who can connect social efforts to brand and business goals. A creative thinker who brings distinctive ideas, programs, and strategies to the table. An action-oriented maker who likes to get hands-on: writing briefs, doing the work, bringing ideas to life that move the needle. A true collaborator who values strong cross-functional partnership and approaches work as a team sport. Analytical, using data and insights to measure and continually improve performance. A process-oriented builder, excited to build the systems and foundations that will help the brand scale. You’ll be successful in this role if you have… 8–10 years of experience in organic brand social Proven track record developing and executing social strategies that drive brand growth Experience in community management Familiarity with reputation management and social listening Experience building scalable social frameworks and measuring performance; connecting efforts back to the business. Benefits Flexible, hybrid work environment at our convenient Soho location Unlimited Vacation 100% paid employee health benefit options (including medical, dental, and vision) Commuter Benefits 401(k) with employer funded match Corporate wellness program with Wellhub Sabbatical leave (for employees with 5+ years of service) Competitive paid parental leave and fertility/family planning reimbursement Cell phone reimbursement Catered lunch everyday along with beverages and snacks Employee Resource Groups and ZocClubs to promote shared community and belonging Great Place to Work Certified Zocdoc is committed to fair and equitable compensation practices. Salary ranges are determined through alignment with market data. Base salary offered is determined by a number of factors including the candidate’s experience, qualifications, and skills. Certain positions are also eligible for variable pay and/or equity; your recruiter will discuss the full compensation package details. NYC Base Salary Range $148,000 — $190,000 USD About us Zocdoc is the country’s leading digital health marketplace that helps patients easily find and book the care they need. Each month, millions of patients use our free service to find nearby, in-network providers, compare choices based on verified patient reviews, and instantly book in-person or video visits online. Providers participate in Zocdoc’s Marketplace to reach new patients to grow their practice, fill their last-minute openings, and deliver a better healthcare experience. Founded in 2007 with a mission to give power to the patient, our work each day in pursuit of that mission is guided by our six core values . Zocdoc is a private company backed by some of the world’s leading investors, and we believe we’re still only scratching the surface of what we plan to accomplish. <span style="font-weight: 400;

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Our Mission Healthcare should work for patients, but it doesn’t. In their time of need, they call down outdated insurance directories. Then wait on hold. Then wait weeks for the privilege of a visit. Then wait in a room solely designed for waiting. Then wait for a surprise bill. In any other consumer industry, the companies delivering such a poor customer experience would not survive. But in healthcare, patients lack market power. Which means they are expected to accept the unacceptable. Zocdoc’s mission is to give power to the patient. To do that, we’ve built the leading healthcare marketplace that makes it easy to find and book in-person or virtual care in all 50 states, across 200+ specialties and +12k insurance plans. By giving patients the ability to see and choose, we give them power. In doing so, we can make healthcare work like every other consumer sector, where businesses compete for customers, not the other way around. In time, this will drive quality up and prices down. We’re 18 years old and the leader in our space, but we are still just getting started. If you like solving important, complex problems alongside deeply thoughtful, driven, and collaborative teammates, read on. Your Impact on Our Mission Zocdoc's Senior Manager, Integrated Provider Marketing is the steward of the Zocdoc brand for provider and business audiences. Their mission is to grow awareness, affinity, and trust among the doctors and practices who power Zocdoc, ensuring they see Zocdoc as an essential, trusted partner in their growth and success. Sitting at the intersection of brand strategy, reputation, and creative execution, this role shapes how Zocdoc shows up to providers across every touchpoint. You'll lead integrated brand programs, creative campaigns, storytelling, and community engagement that strengthen provider perception, enhance our reputation, and ensure our messaging is consistent, compelling, and human. Partnering closely with Provider Acquisition, Product Marketing, Content Marketing, Creative, Legal, Service & Trust & Safety, Sales, and Communications, you'll create programs and experiences that deepen provider loyalty and reinforce the value of partnering with Zocdoc. Your work will help ensure our brand reflects the humanity of healthcare—making Zocdoc not just a platform providers use, but a brand they trust, believe in, and want to be part of. Your day to day is… Lead Zocdoc’s provider brand strategy, building awareness, affinity, trust, and preference among current and prospective providers Develop and implement provider marketing programs, including integrated campaigns, partnerships, and thought-leadership opportunities, that strengthen our reputation and deepen connection with providers Develop and execute creative campaigns that elevate the Zocdoc provider brand across channels Own and evolve Zocdoc’s foundational brand systems, including brand health tracking and analysis Manage online reputation and community engagement for provider and business audiences, including how Zocdoc participates in conversations about healthcare innovation, practice growth, patient experience, and Zocdoc product experience and value Define and drive our provider advocate program, leveraging our greatest champions as advocates Collaborate cross-functionally with Patient Brand, Provider Acquisition, Product Marketing, Content Marketing, Creative, and Legal to ensure campaigns, messaging, and creative are aligned, accurate, and compliant Empower internal and external partners to be stewards of the Zocdoc brand, driving consistency and excellence across all provider-facing touchpoints and materials You’ll enjoy this role if you are… A strategic marketer who can connect brand efforts to business goals A creative thinker who brings distinctive ideas, programs, and strategies to the table A cross-functional leader who can translate ideas into integrated, full-funnel campaigns A results-oriented maker who likes to get hands-on, writing briefs, doing the work, bringing ideas to life that move the needle Analytical, using data and insights to measure and continually improve brand performance You’ll be successful in this role if you have… 8–10 years of experience leading integrated marketing for world-class tech brands. Marketplace experience where the supply side is a professional industry is a plus Proven track record in creative strategy, and integrated campaign development for professional audiences Experience building or evolving brand frameworks and measuring brand health; connecting programs back to the business Experience developing and executing an organic social strategy and online community engagement for professional audiences Zocdoc is committed to fair and equitable compensation practices. Salary ranges are determined through alignment with market data. Base salary offered is determined by a number of factors including the candidate’s experience, qualifications, and skills. Certain positions are also eligible for variable pay and/or equity; your recruiter will discuss the full compensation package details. NYC Base Salary Range $148,000 — $190,000 USD About us Zocdoc is the country’s leading digital health marketplace that helps patients easily find and book the care they need. Each month, millions of patients use our free service to find nearby, in-network providers, compare choices based on verified patient reviews, and instantly book in-person or video visits online. Providers participate in Zocdoc’s Marketplace to reach new patients to grow their practice, fill their last-minute openings, and deliver a better healthcare experience. Founded in 2007 with a mission to give power to the patient, our work each day in pursuit of that mission is guided by our six core values . Zocdoc is a private company backed by some of the world’s leading investors, and we believe we’re still only scratching the surface of what we plan to accomplish. Zocdoc is a mission-driven organization dedicated to building teams as diverse as the patients and providers we aim to serve. In the spirit of one of our core values - Together, Not Alone , we are a company that prides itself on being highly collaborative, and we believe that diverse perspectives, experiences and contributors make our community and our platform better. We’re an equal opportunity employer committed to providing employees with a work environment free of discrimination and harassment. Applicants are considered for employment regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity, gender expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or any other class protected by applicable laws. <a

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You will be the primary point of contact for support cases, collaborating with cross-functional teams to deliver a seamless provider experience. Your Day to Day Is… Manage and resolve provider support cases via email and phone, ensuring timely and high-quality responses Own the full lifecycle of support cases in Salesforce, including triage, status updates, documentation, and closure Proactively identify and address provider needs, recommending solutions and improvements Escalate complex issues to the appropriate internal teams (EOP, ECSM, AE, IS) and follow up to ensure resolution Collaborate with Enterprise Onboarding Partners, Client Success Managers, and Account Executives to deliver a unified provider experience Maintain a high level of accuracy and attention to detail in all provider data and communications Meet or exceed productivity and quality KPIs, including case response times and satisfaction scores Continuously learn and adapt to new processes, tools, and product updates Participate in team meetings, training sessions, and process improvement initiatives You’ll Succeed in This Role If You: Have 3+ years of experience in customer support / customer success roles (email and voice) at a service-based company Demonstrate exceptional written and verbal communication skills Are highly organized, analytical, and detail-oriented Thrive in a fast-paced, dynamic environment and adapt quickly to change Take initiative, show ownership, and are resourceful in solving problems Are proficient in MS Excel/Spreadsheets and comfortable with CRM tools (e.g. Salesforce) Are willing to work US shifts and collaborate with global teams Are passionate about improving healthcare through technology Preferred Competencies: Customer focus and empathy Strong multitasking and prioritization skills Ability to work independently and as part of a collaborative team Resilience and adaptability in the face of ambiguity or change Commitment to continuous learning and self-development Benefits: An incredible team of smart and supportive people Competitive compensation and medical insurance. Daycare/creche facility. Wellness programs and resources. Cellphone and wifi reimbursement. Parental leave and annual health check-ups. Sabbatical leave for long-term employees. Zocdoc is certified as a Great Place to Work 2025-2026 About us Zocdoc is the country’s leading digital health marketplace that helps patients easily find and book the care they need. Each month, millions of patients use our free service to find nearby, in-network providers, compare choices based on verified patient reviews, and instantly book in-person or video visits online. Providers participate in Zocdoc’s Marketplace to reach new patients to grow their practice, fill their last-minute openings, and deliver a better healthcare experience. Founded in 2007 with a mission to give power to the patient, our work each day in pursuit of that mission is guided by our six core values . Zocdoc is a private company backed by some of the world’s leading investors, and we believe we’re still only scratching the surface of what we plan to accomplish. Zocdoc is a mission-driven organization dedicated to building teams as diverse as the patients and providers we aim to serve. In the spirit of one of our core values - Together, Not Alone , we are a company that prides itself on being highly collaborative, and we believe that diverse perspectives, experiences and contributors make our community and our platform better. We’re an equal opportunity employer committed to providing employees with a work environment free of discrimination and harassment. Applicants are considered for employment regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity, gender expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or any other class protected by applicable laws. Job Applicant Privacy Notice

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Our Mission Healthcare should work for patients, but it doesn’t. In their time of need, they call down outdated insurance directories. Then wait on hold. Then wait weeks for the privilege of a visit. Then wait in a room solely designed for waiting. Then wait for a surprise bill. In any other consumer industry, the companies delivering such a poor customer experience would not survive. But in healthcare, patients lack market power. Which means they are expected to accept the unacceptable. Zocdoc’s mission is to give power to the patient. To do that, we’ve built the leading healthcare marketplace that makes it easy to find and book in-person or virtual care in all 50 states, across 200+ specialties and +12k insurance plans. By giving patients the ability to see and choose, we give them power. In doing so, we can make healthcare work like every other consumer sector, where businesses compete for customers, not the other way around. In time, this will drive quality up and prices down. We’re 18 years old and the leader in our space, but we are still just getting started. If you like solving important, complex problems alongside deeply thoughtful, driven, and collaborative teammates, read on. Don't see an opening that matches your interests right now? We'd still love to hear from you! As Zocdoc continues to grow, we are always looking to connect with those who are looking to improve the future of healthcare! Tell us what you're most interested in and your career goals at this time. If there's a role that we think might be a good fit now or in the future, we'll reach out! About us Zocdoc is the country’s leading digital health marketplace that helps patients easily find and book the care they need. Each month, millions of patients use our free service to find nearby, in-network providers, compare choices based on verified patient reviews, and instantly book in-person or video visits online. Providers participate in Zocdoc’s Marketplace to reach new patients to grow their practice, fill their last-minute openings, and deliver a better healthcare experience. Founded in 2007 with a mission to give power to the patient, our work each day in pursuit of that mission is guided by our six core values . Zocdoc is a private company backed by some of the world’s leading investors, and we believe we’re still only scratching the surface of what we plan to accomplish. Zocdoc is a mission-driven organization dedicated to building teams as diverse as the patients and providers we aim to serve. In the spirit of one of our core values - Together, Not Alone , we are a company that prides itself on being highly collaborative, and we believe that diverse perspectives, experiences and contributors make our community and our platform better. We’re an equal opportunity employer committed to providing employees with a work environment free of discrimination and harassment. Applicants are considered for employment regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity, gender expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or any other class protected by applicable laws. Job Applicant Privacy Notice

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Our Mission Healthcare should work for patients, but it doesn’t. In their time of need, they call down outdated insurance directories. Then wait on hold. Then wait weeks for the privilege of a visit. Then wait in a room solely designed for waiting. Then wait for a surprise bill. In any other consumer industry, the companies delivering such a poor customer experience would not survive. But in healthcare, patients lack market power. Which means they are expected to accept the unacceptable. Zocdoc’s mission is to give power to the patient. To do that, we’ve built the leading healthcare marketplace that makes it easy to find and book in-person or virtual care in all 50 states, across 200+ specialties and +12k insurance plans. By giving patients the ability to see and choose, we give them power. In doing so, we can make healthcare work like every other consumer sector, where businesses compete for customers, not the other way around. In time, this will drive quality up and prices down. We’re 18 years old and the leader in our space, but we are still just getting started. If you like solving important, complex problems alongside deeply thoughtful, driven, and collaborative teammates, read on. Don't see an opening that matches your interests right now? We'd still love to hear from you! As Zocdoc continues to grow, we are always looking to connect with those who are looking to improve the future of healthcare! Tell us what you're most interested in and your career goals at this time. If there's a role that we think might be a good fit now or in the future, we'll reach out! About us Zocdoc is the country’s leading digital health marketplace that helps patients easily find and book the care they need. Each month, millions of patients use our free service to find nearby, in-network providers, compare choices based on verified patient reviews, and instantly book in-person or video visits online. Providers participate in Zocdoc’s Marketplace to reach new patients to grow their practice, fill their last-minute openings, and deliver a better healthcare experience. Founded in 2007 with a mission to give power to the patient, our work each day in pursuit of that mission is guided by our six core values . Zocdoc is a private company backed by some of the world’s leading investors, and we believe we’re still only scratching the surface of what we plan to accomplish. Zocdoc is a mission-driven organization dedicated to building teams as diverse as the patients and providers we aim to serve. In the spirit of one of our core values - Together, Not Alone , we are a company that prides itself on being highly collaborative, and we believe that diverse perspectives, experiences and contributors make our community and our platform better. We’re an equal opportunity employer committed to providing employees with a work environment free of discrimination and harassment. Applicants are considered for employment regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity, gender expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or any other class protected by applicable laws. Job Applicant Privacy Notice

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Our Mission Healthcare should work for patients, but it doesn’t. In their time of need, they call down outdated insurance directories. Then wait on hold. Then wait weeks for the privilege of a visit. Then wait in a room solely designed for waiting. Then wait for a surprise bill. In any other consumer industry, the companies delivering such a poor customer experience would not survive. But in healthcare, patients lack market power. Which means they are expected to accept the unacceptable. Zocdoc’s mission is to give power to the patient. To do that, we’ve built the leading healthcare marketplace that makes it easy to find and book in-person or virtual care in all 50 states, across 200+ specialties and +12k insurance plans. By giving patients the ability to see and choose, we give them power. In doing so, we can make healthcare work like every other consumer sector, where businesses compete for customers, not the other way around. In time, this will drive quality up and prices down. We’re 18 years old and the leader in our space, but we are still just getting started. If you like solving important, complex problems alongside deeply thoughtful, driven, and collaborative teammates, read on. Your Impact on our Mission As a Senior Product Designer at Zocdoc, you will play a crucial role in driving the user experience and design direction on one of our most impactful products. You’ll be responsible for leading design projects from ideation to implementation and contributing to the overall growth and success of the design team. With your expertise, creativity, and leadership skills, you will help shape the future of healthcare technology and directly influence the way healthcare providers reach patients searching for care. You’ll enjoy this role if you are… Passionate about creating user-centered designs that have a real impact on people's lives. Excited to collaborate with cross-functional teams and influence product strategy and direction. Comfortable working in a fast-paced, dynamic environment where you can drive meaningful change. Your day to day is… Leading and successfully delivering design projects of significant scope, ambiguity, and complexity, ensuring high-quality outcomes. Designing and iterating quickly to support product decisions, executive reviews, and dynamic problem spaces. Communicating design rationale clearly and persuasively to cross-functional partners and stakeholders. Tackling complex workflows and data-rich experiences, translating them into intuitive, usable interfaces. Acting as a design leader within the team, bringing valuable insights and perspectives to design crits and cross-functional meetings. Staying up to date with the latest design and research trends, tools, and best practices, incorporating them into your work. Contributing to the development of design and research guidelines and standards, ensuring their adherence throughout the process. You’ll be successful in this role if you have… 5+ years of experience as a product designer, with a strong portfolio demonstrating strong craft, clear thinking, and business impact. BA/BS degree in design, a related field (e.g., interaction, graphic, visual communications, product, industrial), or equivalent practical experience A proven ability to operate effectively with senior stakeholders and incorporate feedback into high-quality outcomes. Strong instincts for high-quality iterations, especially in fast-moving contexts. Experience designing for consumer marketplace, complex workflows, ads or marketing tooling for B2B a strong plus. Excellent communication and interpersonal skills, enabling effective collaboration and articulation of design decisions. Strong leadership skills, with a proven track record of mentoring and guiding junior designers. Exceptional problem-solving and critical-thinking abilities, capable of leading and delivering on projects of various scopes. Deep understanding of user-centered design principles, research methodologies, visual design, and interaction design best practices. A life-long learner mentality with a growth mindset Benefits: Flexible, hybrid work environment at our convenient Soho location Unlimited Vacation 100% paid employee health benefit options (including medical, dental, and vision) Commuter Benefits 401(k) with employer funded match Corporate wellness programs with Headspace and Peloton Sabbatical leave (for employees with 5+ years of service) Competitive paid parental leave and fertility/family planning reimbursement Cell phone reimbursement Catered lunch everyday along with beverages and snacks Employee Resource Groups and ZocClubs to promote shared community and belonging Great Place to Work Certified Zocdoc is committed to fair and equitable compensation practices. Salary ranges are determined through alignment with market data. Base salary offered is determined by a number of factors including the candidate’s experience, qualifications, and skills. Certain positions are also eligible for variable pay and/or equity; your recruiter will discuss the full compensation package details. NYC Base Salary Range $148,000 — $185,000 USD About us Zocdoc is the country’s leading digital health marketplace that helps patients easily find and book the care they need. Each month, millions of patients use our free service to find nearby, in-network providers, compare choices based on verified patient reviews, and instantly book in-person or video visits online. Providers participate in Zocdoc’s Marketplace to reach new patients to grow their practice, fill their last-minute openings, and deliver a better healthcare experience. Founded in 2007 with a mission to give power to the patient, our work each day in pursuit of that mission is guided by our six core values . Zocdoc is a private company backed by some of the world’s leading investors, and we believe we’re still only scratching the surface of what we plan to accomplish. Zocdoc is a mission-driven organization dedicated to building teams as diverse as the patients and providers we aim to serve. In the spirit of one of our core values - Together, Not Alone , we are a company that prides itself on being highly collaborative, and we believe that diverse perspectives, experiences and contributors make our community and our platform better. We’re an equal opportunity employer committed to providing employees with a work environment free of discrimination and harassment. Applicants are considered for employment regardless of

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Our Mission Healthcare should work for patients, but it doesn’t. In their time of need, they call down outdated insurance directories. Then wait on hold. Then wait weeks for the privilege of a visit. Then wait in a room solely designed for waiting. Then wait for a surprise bill. In any other consumer industry, the companies delivering such a poor customer experience would not survive. But in healthcare, patients lack market power. Which means they are expected to accept the unacceptable. Zocdoc’s mission is to give power to the patient. To do that, we’ve built the leading healthcare marketplace that makes it easy to find and book in-person or virtual care in all 50 states, across 200+ specialties and +12k insurance plans. By giving patients the ability to see and choose, we give them power. In doing so, we can make healthcare work like every other consumer sector, where businesses compete for customers, not the other way around. In time, this will drive quality up and prices down. We’re 18 years old and the leader in our space, but we are still just getting started. If you like solving important, complex problems alongside deeply thoughtful, driven, and collaborative teammates, read on. Don't see an opening that matches your interests right now? We'd still love to hear from you! As Zocdoc continues to grow, we are always looking to connect with those who are looking to improve the future of healthcare! Tell us what you're most interested in and your career goals at this time. If there's a role that we think might be a good fit now or in the future, we'll reach out! About us Zocdoc is the country’s leading digital health marketplace that helps patients easily find and book the care they need. Each month, millions of patients use our free service to find nearby, in-network providers, compare choices based on verified patient reviews, and instantly book in-person or video visits online. Providers participate in Zocdoc’s Marketplace to reach new patients to grow their practice, fill their last-minute openings, and deliver a better healthcare experience. Founded in 2007 with a mission to give power to the patient, our work each day in pursuit of that mission is guided by our six core values . Zocdoc is a private company backed by some of the world’s leading investors, and we believe we’re still only scratching the surface of what we plan to accomplish. Zocdoc is a mission-driven organization dedicated to building teams as diverse as the patients and providers we aim to serve. In the spirit of one of our core values - Together, Not Alone , we are a company that prides itself on being highly collaborative, and we believe that diverse perspectives, experiences and contributors make our community and our platform better. We’re an equal opportunity employer committed to providing employees with a work environment free of discrimination and harassment. Applicants are considered for employment regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity, gender expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or any other class protected by applicable laws. Job Applicant Privacy Notice

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Our Mission Healthcare should work for patients, but it doesn’t. In their time of need, they call down outdated insurance directories. Then wait on hold. Then wait weeks for the privilege of a visit. Then wait in a room solely designed for waiting. Then wait for a surprise bill. In any other consumer industry, the companies delivering such a poor customer experience would not survive. But in healthcare, patients lack market power. Which means they are expected to accept the unacceptable. Zocdoc’s mission is to give power to the patient. To do that, we’ve built the leading healthcare marketplace that makes it easy to find and book in-person or virtual care in all 50 states, across 200+ specialties and +12k insurance plans. By giving patients the ability to see and choose, we give them power. In doing so, we can make healthcare work like every other consumer sector, where businesses compete for customers, not the other way around. In time, this will drive quality up and prices down. We’re 18 years old and the leader in our space, but we are still just getting started. If you like solving important, complex problems alongside deeply thoughtful, driven, and collaborative teammates, read on. Your Impact on our Mission Zocdoc’s most important asset is our people and our platform. As a Senior Staff Engineer, Vulnerability Management, you’ll play a meaningful role in strengthening both by architecting and scaling our next-generation vulnerability detection and remediation ecosystem across Compliance, Security, and Engineering. In this role, you’ll help move our security posture from reactive firefighting to predictive, continuous risk reduction through intelligent automation, deeper full-stack visibility, and faster remediation across infrastructure, containers, and application code. You’ll enjoy this role if you are… Personally motivated by building secure, scalable systems that reduce real-world risk at scale. Autonomous, urgent, and creative, and you love turning noisy security findings into actionable engineering outcomes. Highly collaborative and energized by working across Security, Compliance, Engineering, and DevOps teams. Passionate about offensive security, adversarial validation, and understanding how theoretical vulnerabilities translate into operational exposure. A systems thinker who can connect infrastructure, application security, compliance, and automation into one cohesive program. The kind of person who enjoys pairing deep technical judgment with practical execution and measurable impact. Serious about your work, but not about yourself. Your day to day is… Owning the technical roadmap for an automated, AI-driven vulnerability scanning platform across cloud infrastructure, container registries, operating systems, and application-layer software. Building context-engine models that correlate findings from SAST, DAST, SCA, and cloud posture tooling to determine true runtime exploitability. Implementing AI-assisted triage workflows that classify vulnerabilities, reduce false positives, and route validated issues to the right engineering teams. Leading targeted red teaming and collaborative purple teaming exercises to validate exploitable paths and strengthen runtime defenses. Partnering directly with Software Engineering and DevOps to build automated remediation pipelines, including dependency update pull requests and base-image patching workflows. Engineering security scanning guardrails into CI/CD pipelines and providing structured telemetry to support continuous compliance and executive risk visibility. Working with cutting-edge GenAI tools and technology to analyze findings, improve prioritization, and accelerate remediation workflows. You’ll be successful in this role if you have… Meaningful experience in security engineering, vulnerability management, or software development, with at least 8 years focused on infrastructure, container platforms, and product security. A proven track record of writing production-grade automation scripts and building custom security tooling at scale. Hands-on experience planning or executing offensive security exercises, red teaming, purple teaming, or penetration testing. Deep experience securing cloud infrastructure and containerized ecosystems using platforms such as AWS, GCP, or Azure, along with Docker and Kubernetes. Advanced proficiency in Python, Go, or Rust to build automation, integrate scanner APIs, and orchestrate automated patching workflows. Strong familiarity with adversarial frameworks, vulnerability scoring systems such as CVSS and EPSS, and common application and infrastructure attack vectors including the OWASP Top 10. Experience integrating security scanners into CI/CD workflows and using AI or LLM APIs to analyze code or log data for rapid prioritization. Required: the ability to integrate generative AI tools into daily workflows to automate tasks, foster innovation, and maximize productivity. Advanced security certifications such as OSCE, OSCP, GXPN, CISSP, or equivalent practical engineering experience are highly valued. Benefits: Flexible work environment Unlimited Vacation 100% paid employee health benefit options (including medical, dental, and vision) 401(k) with employer funded match Corporate wellness programs with Headspace and Peloton Sabbatical leave (for employees with 5+ years of service) Competitive paid parental leave and fertility/family planning reimbursement Cell phone reimbursement Employee Resource Groups and ZocClubs to promote shared community and belonging Great Place to Work Certified Zocdoc is committed to fair and equitable compensation practices. Salary ranges are determined through alignment with market data. Base salary offered is determined by a number of factors including the candidate’s experience, qualifications, and skills. Certain positions are also eligible for variable pay and/or equity. Remote Base Salary Range $200,000 — $290,000 USD About us Zocdoc is the country’s leading digital health marketplace that helps patients easily find and book the care they need. Each month, millions of patients use our free service to find nearby, in-network providers, compare choices based on verified patient reviews, and instantly book in-person or video visits online. Providers participate in Zocdoc’s Marketplace to reach new patients to grow their practice, fill their last-minute openings, and deliver a better healthcare experience. Founded in 2007 with a mission to give power to the patient, our work each day in pursuit of that mission is guided by our six core values . Zocdoc is a private company backed by some of the world’s leading investors, and we believe we’re still only scratching the surface of what we plan to accomplish. <span style="font-weight: 4

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Our Mission Healthcare should work for patients, but it doesn’t. In their time of need, they call down outdated insurance directories. Then wait on hold. Then wait weeks for the privilege of a visit. Then wait in a room solely designed for waiting. Then wait for a surprise bill. In any other consumer industry, the companies delivering such a poor customer experience would not survive. But in healthcare, patients lack market power. Which means they are expected to accept the unacceptable. Zocdoc’s mission is to give power to the patient. To do that, we’ve built the leading healthcare marketplace that makes it easy to find and book in-person or virtual care in all 50 states, across 200+ specialties and +12k insurance plans. By giving patients the ability to see and choose, we give them power. In doing so, we can make healthcare work like every other consumer sector, where businesses compete for customers, not the other way around. In time, this will drive quality up and prices down. We’re 18 years old and the leader in our space, but we are still just getting started. If you like solving important, complex problems alongside deeply thoughtful, driven, and collaborative teammates, read on. Your Impact to the Mission Zocdoc’s most important asset is our people. As an Engineering Manager for Zo, Zocdoc’s AI phone assistant, you will play a critical role in achieving Zocdoc’s strategy of being the front door for healthcare. Zo acts like a human and manages appointments like an expert, handling unlimited inbound scheduling calls. Zo vanquishes hold times and instantly schedules appointments 24/7 using natural, conversational language. As the leader for this team, you’ll be on the cutting edge of building an LLM-based product, using voice technologies, and integrating with EHR systems. You will work with a highly motivated and experienced engineering team while collaborating with cross-functional teams, including Product, Sales, Data, Ops, Design, and Product Marketing. Your leadership, technical skill, and strategic vision will directly contribute to the value we deliver to our clients and the overall improvement of the healthcare experience. You’ll enjoy this role if you are… Inspired by the opportunity to positively impact the healthcare experience for millions of customers and providers. Entrepreneurial, having a strong technical background, an ownership mindset, and a penchant for product and business strategy Passionate about software engineering and product development and building scalable, technical solutions Willing and eager to learn, including hands on development, code and system design review to guide and set an example for your team A leader who enjoys inspiring, supporting, and influencing their teams to do their best work with a focus on accountability, velocity, and continuous improvement A strong collaborator with excellent communication skills who enjoys being the bridge between engineering, product, and internal stakeholders A believer that diverse and inclusive teams and cultures are non-negotiable Your day to day is… Leading, managing, and growing a team of software engineers to deliver highly reliable, performant software solutions Partnering with product, design, and commercial teams to build out a clear technical product strategy and roadmap Working across the organization on Engineering culture, helping to build career ladders, steer cross-team events, and help build an inclusive technology workforce Mentoring and coaching a team of engineers to maintain a high quality of work, while delivering new features with bleeding edge technology at high velocity Ensuring we are building out the platform’s capabilities with attention to security, scale, performance, and uptime Working with cutting edge voice AI tools and technology You’ll be successful in this role if you have… The mentality of an entrepreneur/owner and a strong bias to action Experience working on consumer facing AI products, bonus if voice AI products Shipped multiple product features to external customers, either as an IC or Manager A deep knowledge of software development methodologies A passion for understanding the use cases of your customers and a focus on collaboration Experience working with microservice architectures and AWS / cloud environment AWS, React / JS for frontend development, C# / Python for backend development The ability to integrate generative AI tools into daily workflows to automate tasks, foster innovation, and maximize productivity Solid communication skills with the ability to influence key stakeholders and build consensus with engineers at all levels Humility. You believe in treating all people with dignity and respect, regardless of title or tenure, and you approach tough conversations with empathy Benefits: Flexible, hybrid work environment at our convenient Soho location Unlimited Vacation 100% paid employee health benefit options (including medical, dental, and vision) Commuter Benefits 401(k) with employer funded match Corporate wellness program with Wellhub Sabbatical leave (for employees with 5+ years of service) Competitive paid parental leave and fertility/family planning reimbursement Cell phone reimbursement Catered lunch everyday along with beverages and snacks Employee Resource Groups and ZocClubs to promote shared community and belonging Great Place to Work Certified Zocdoc is committed to fair and equitable compensation practices. Salary ranges are determined through alignment with market data. Base salary offered is determined by a number of factors including the candidate’s experience, qualifications, and skills. Certain positions are also eligible for variable pay and/or equity; your recruiter will discuss the full compensation package details. NYC Base Salary Range $210,000 — $270,000 USD About us Zocdoc is the country’s leading digital health marketplace that helps patients easily find and book the care they need. Each month, millions of patients use our free service to find nearby, in-network providers, compare choices based on verified patient reviews, and instantly book in-person or video visits online. Providers participate in Zocdoc’s Marketplace to reach new patients to grow their practice, fill their last-minute openings, and deliver a better healthcare experience. Founded in 2007 with a mission to give power to the patient, our work each day in pursuit of that mission is guided by our six core values . Zocdoc is a private company backed by some of the world’s leading investors, and we believe we’re still only scratching the surface of what we plan to accomplish. Zocdoc is a mission-driven organization dedicated to building teams as diverse as the patients and prov

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Our Mission Healthcare should work for patients, but it doesn’t. In their time of need, they call down outdated insurance directories. Then wait on hold. Then wait weeks for the privilege of a visit. Then wait in a room solely designed for waiting. Then wait for a surprise bill. In any other consumer industry, the companies delivering such a poor customer experience would not survive. But in healthcare, patients lack market power. Which means they are expected to accept the unacceptable. Zocdoc’s mission is to give power to the patient. To do that, we’ve built the leading healthcare marketplace that makes it easy to find and book in-person or virtual care in all 50 states, across 200+ specialties and +12k insurance plans. By giving patients the ability to see and choose, we give them power. In doing so, we can make healthcare work like every other consumer sector, where businesses compete for customers, not the other way around. In time, this will drive quality up and prices down. We’re 18 years old and the leader in our space, but we are still just getting started. If you like solving important, complex problems alongside deeply thoughtful, driven, and collaborative teammates, read on. Your Impact on Our Mission As a Senior Technical Account Manager, you’ll serve as a strategic technical partner to Zocdoc’s largest and most complex Enterprise customers. You’ll build a deep understanding of how each customer operates, what they are trying to achieve, and how their technical environment affects their business and patient access to care. You’ll use technical depth, customer insight, and business judgment to uncover opportunities, anticipate risks, shape practical solutions, and guide customers through complex decisions. You’ll lead cross-functional initiatives that improve provider activation, appointment availability, integration reliability, and operational performance while helping customers realize greater value from Zocdoc. You’ll also create structure in ambiguous situations, build alignment across customer and internal teams, and turn lessons from individual accounts into repeatable practices for the broader organization. Ultimately, your work will strengthen customer trust, help providers reach more patients, and drive durable growth and retention across Zocdoc’s most important Enterprise partnerships. You’ll Enjoy This Role If You… Create structure and momentum in complex, evolving environments , turning unclear requirements, ownership, or solutions into a clear path forward and leading high-impact integrations, migrations, audits, and optimization initiatives. Connect technical decisions to business outcomes , using customer context and data to prioritize work that improves provider activation, availability, marketplace inventory, integration reliability, and account performance. Translate complexity and influence decisions , communicating clearly with senior customer leaders and internal teams while building recommendations that balance technical feasibility, customer value, timing, and competing priorities. Solve immediate problems in ways that improve the future , balancing urgent customer needs with scalable solutions that reduce recurring issues, operational friction, and long-term risk. Learn quickly, build trust, and raise the standard , staying effective in unfamiliar situations, communicating transparently during high-stakes moments, and turning lessons into stronger processes, documentation, and guidance for the broader team. Your Day-to-Day The essential functions include, but are not limited to: Own the strategic technical relationship for a complex Enterprise book of business , building a deep understanding of each customer’s business, workflows, priorities, success measures, risks, and growth objectives. Lead consultative discovery with customers and account teams , asking questions that uncover the business problem behind a technical request and translating customer goals into practical technical strategies. Shape and recommend solutions that balance customer value, technical feasibility, timing, risk, and commercial importance. Challenge requested approaches when they are unlikely to achieve the intended outcome. Serve as a trusted advisor through complex customer decisions , including integrations, migrations, audits, optimization efforts, escalations, renewals, and growth initiatives. Set expectations, manage tradeoffs, and maintain alignment across technical, operational, and executive stakeholders. Use customer data and technical insight to identify and prioritize opportunities and risks , improving outcomes such as provider activation, availability, inventory, integration reliability, customer experience, retention, and growth. Lead complex initiatives through influence and accountability , creating structure when the path is unclear, coordinating internal and customer stakeholders, managing dependencies, and driving commitments through implementation and validation. Maintain sufficient technical depth to diagnose issues, evaluate tradeoffs, and guide durable solutions , while engaging the right technical partners for detailed execution when appropriate. You’ll Be Successful in This Role If You Have… 5+ years in a customer-facing technical role, including experience with complex Enterprise customers, strategic accounts, or cross-functional technical initiatives. Experience owning complex customer work from discovery and planning through implementation and validation. Strong consultative skills and the ability to connect customer needs to practical technical solutions and business outcomes. Technical depth to diagnose integration, configuration, data, or workflow issues and guide durable resolutions. Strong communication, influence, and project leadership skills, including managing expectations, risks, dependencies, and accountability across teams. The ability to learn new technologies and customer environments quickly and turn that learning into better recommendations, processes, and team practices. Preferred Qualifications Experience with healthcare technology, EHRs, scheduling systems, or complex integrations. Working knowledge of APIs, data flows, network behavior, and technical configurations. Familiarity with tools such as Jira, Confluence, Postman, Salesforce, or similar platforms. Relevant degree, certifications, or equivalent professional experience. Benefits Unlimited Vacation 100% paid employee health benefit options (including medical, dental, and vision) Commuter Benefits 401(k) with employer funded match Corporate wellness programs through Wellhub Sabbatical leave (for employees with 5+ years of service) Competitive paid parental leave and fertility/family planning reimbursement Cell phone reimbursement Employee Resource Groups and ZocClubs to promote shared community and belonging Great Place to Work Certified Zocdoc is committed to fair and equitable compensation practices

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Our Mission Healthcare should work for patients, but it doesn’t. In their time of need, they call down outdated insurance directories. Then wait on hold. Then wait weeks for the privilege of a visit. Then wait in a room solely designed for waiting. Then wait for a surprise bill. In any other consumer industry, the companies delivering such a poor customer experience would not survive. But in healthcare, patients lack market power. Which means they are expected to accept the unacceptable. Zocdoc’s mission is to give power to the patient. To do that, we’ve built the leading healthcare marketplace that makes it easy to find and book in-person or virtual care in all 50 states, across 200+ specialties and +12k insurance plans. By giving patients the ability to see and choose, we give them power. In doing so, we can make healthcare work like every other consumer sector, where businesses compete for customers, not the other way around. In time, this will drive quality up and prices down. We’re 18 years old and the leader in our space, but we are still just getting started. If you like solving important, complex problems alongside deeply thoughtful, driven, and collaborative teammates, read on. Your Impact on our Mission Zocdoc’s most important asset is our people. As a Senior Manager of Business Development, you’ll be responsible for creating, managing, and growing strategic partnerships critical to Zocdoc’s growth. This role will initiate and negotiate new partnerships, grow and develop ongoing partner relationships, and manage partner performance with an initial focus on strategic distribution partnerships. The ideal candidate has a proven track record of successfully managing partnerships with large companies, driving measurable growth through external relationships, and thinking strategically about complex business issues. This person should be comfortable owning both new business development and existing partner performance, including identifying opportunities to improve results, expand relationships, and create mutual value for Zocdoc and our partners. This role will be responsible for coordinating cross-functional partnerships in collaboration with various teams across the organization, including product, engineering, marketing, operations, finance, legal, analytics, sales, and leadership. This role will report to the Sr. Director of Business Development. You’ll enjoy this role if you are... Personally motivated by owning a project or relationship from start to finish. You will manage the entire partner lifecycle from ideation to execution, including partner performance, growth, and long-term relationship management Experienced at building a network, both internal and external to your organization Passionate about finding creative, scalable, and mutually beneficial partner opportunities Commercially and analytically minded. You enjoy understanding what is driving performance, identifying opportunities for improvement, and translating insights into action A strong relationship builder and negotiator. You enjoy finding financially and commercially beneficial terms for new and existing partner agreements Excited about shaping Zocdoc’s strategic direction by identifying innovative opportunities and aligning partnerships with long-term business goals Energized by a mix of new business development, partner management, performance optimization, and cross-functional execution Your day to day is... Partner Ownership & Relationship Management Serving as the primary business owner and “go-to” contact for a portfolio of strategic distribution partners, including performance, partner communications, issue resolution, and ongoing engagement Defining and executing on the long-term partner relationship strategy, including knowing which partnerships or opportunities to grow, optimize, or deprioritize Leading recurring partner conversations, business reviews, and strategic check-ins to assess performance, align on goals, and identify areas for improvement Performance Management & Growth Monitoring partner performance metrics, engagement levels, and program outcomes to identify trends, diagnose issues, and recommend actions to improve results Identifying opportunities to expand existing partnerships, improve commercial outcomes, and create additional value for partners and Zocdoc Partnering with internal teams and external stakeholders to optimize partnership performance and unlock incremental growth New Business Development & Inbound Evaluation Owning distribution partnership opportunities from end to end, including identifying, structuring, negotiating, amending, closing, managing, and growing strategic deals Evaluating inbound partnership opportunities, leading introductory conversations, and determining whether opportunities should be advanced, routed to another owner, or deprioritized Communicating the value propositions and key areas of alignment between strategic partners and Zocdoc Cross-Functional Execution & Strategic Support Collaborating with product, partner engineering, marketing, operations, legal, finance, analytics, sales, and Zocdoc leadership to deliver scalable and beneficial partnerships Partner closely with Business Operations to identify process improvement opportunities, align on operational priorities, and drive the execution of scalable solutions that enhance account performance and business outcomes. Ensuring timely and successful delivery of partner-related commitments through strong cross-functional coordination and follow-through Building compelling partner narratives, pitch materials, business cases, and internal recommendations to move opportunities forward Keeping abreast of developments and trends across healthcare, consumer behavior, marketing, distribution, and partnership models Representing Zocdoc at industry events and in response to partner opportunities You’ll be successful in this role if you have... 7+ years of experience in business development, strategic partnerships, partner management, strategic account management, or a related commercial role Proven ability to build and maintain relationships with senior leaders and executives, both internally and externally Experience managing performance-oriented partnerships, distribution partnerships, marketing partnerships, channel partnerships, or other commercially measurable partner relationships Strong commercial and analytical instincts, with the ability to interpret performance data, identify trends, and translate insights into action Proven ability to grow existing partner relationships by identifying optimization opportunities, improving performance, and expanding commercial impact Experience owning partnerships or commercial deals from initial conversation through negotiation, execution, launch, and ongoing management; sales experience a plus Superb communication skills, with a stron

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Our Mission Healthcare should work for patients, but it doesn’t. In their time of need, they call down outdated insurance directories. Then wait on hold. Then wait weeks for the privilege of a visit. Then wait in a room solely designed for waiting. Then wait for a surprise bill. In any other consumer industry, the companies delivering such a poor customer experience would not survive. But in healthcare, patients lack market power. Which means they are expected to accept the unacceptable. Zocdoc’s mission is to give power to the patient. To do that, we’ve built the leading healthcare marketplace that makes it easy to find and book in-person or virtual care in all 50 states, across 200+ specialties and +12k insurance plans. By giving patients the ability to see and choose, we give them power. In doing so, we can make healthcare work like every other consumer sector, where businesses compete for customers, not the other way around. In time, this will drive quality up and prices down. We’re 18 years old and the leader in our space, but we are still just getting started. If you like solving important, complex problems alongside deeply thoughtful, driven, and collaborative teammates, read on. Your impact on our mission Customer Success Managers are the driving force in helping existing Zocdoc providers maximize their performance and experience on the Zocdoc platform. Our goal is to make each practice more successful by understanding the practice goals, upselling additional products and features, offering solutions to drive booking volume and improving overall practice performance. A successful candidate will be an expert in the Zocdoc product, and be able to navigate complex practice operations to re-align value and optimize providers’ success on Zocdoc. You’ll enjoy this role if you are… Passionate about ensuring provider satisfaction by conducting client meetings to understand a practice’s goals and pain points in order to drive feature adoption, utilization, and retention Personally driven by building fast relationships with key stakeholders and decision makers in order to instill trust to see strong results Able to have challenging conversations in order to advise, influence others and handle objections effectively Able to balance sales conversations with project management and working with internal stakeholder teams Motivated by learning and can quickly grasp and apply new ideas & solutions Someone who actively seeks out feedback from sales leadership to adapt and implement improved sales strategies and processes Data-driven and consultative in your decision-making Your day-to-day is... Driving practice performance by effectively communicating feature value and handling objections to maintain setup and increase buy-in. Leading meetings with providers to deepen their partnership with Zocdoc, including driving patient bookings and new feature adoption. Being an expert on all Zocdoc products and making tailored recommendations to practices to improve setup. Using effective time management and account prioritization for consistent client outreach. Working closely with local sales and other teams across the business to optimize Zocdoc accounts. You’ll be successful in this role if you have… Bachelor’s degree or equivalent 1-2 years of professional experience in an SDR, business development, customer success or account management role Stellar communication and interpersonal skills Strong attention to detail, highly organized, and a quick, curious learner A high level of problem-solving and issue-resolution skills Ability to think on your feet and thrive in a dynamic, start-up environment Benefits: Flexible, hybrid work environment at our convenient Soho location Competitive PTO 100% paid employee health benefit options (including medical, dental, and vision) Commuter Benefits 401(k) with employer funded match Corporate wellness program with Wellhub Sabbatical leave (for employees with 5+ years of service) Competitive paid parental leave and fertility/family planning reimbursement Cell phone reimbursement Catered lunch everyday along with beverages and snacks Employee Resource Groups and ZocClubs to promote shared community and belonging Great Place to Work Certified Zocdoc is committed to fair and equitable compensation practices. Salary ranges are determined through alignment with market data. Base salary offered is determined by a number of factors including the candidate’s experience, qualifications, and skills. Certain positions are also eligible for variable pay and/or equity; your recruiter will discuss the full compensation package details. NYC Hourly Pay Range $30.29 — $34 USD About us Zocdoc is the country’s leading digital health marketplace that helps patients easily find and book the care they need. Each month, millions of patients use our free service to find nearby, in-network providers, compare choices based on verified patient reviews, and instantly book in-person or video visits online. Providers participate in Zocdoc’s Marketplace to reach new patients to grow their practice, fill their last-minute openings, and deliver a better healthcare experience. Founded in 2007 with a mission to give power to the patient, our work each day in pursuit of that mission is guided by our six core values . Zocdoc is a private company backed by some of the world’s leading investors, and we believe we’re still only scratching the surface of what we plan to accomplish. Zocdoc is a mission-driven organization dedicated to building teams as diverse as the patients and providers we aim to serve. In the spirit of one of our core values - Together, Not Alone , we are a company that prides itself on being highly collaborative, and we believe that diverse perspectives, experiences and contributors make our community and our platform better. We’re an equal opportunity employer committed to providing employees with a work environment free of discrimination and harassment. Applicants are considered for employment regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity, gender expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or any other class protected by applicable laws. Job Applicant Privacy Notice

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Our Mission Healthcare should work for patients, but it doesn’t. In their time of need, they call down outdated insurance directories. Then wait on hold. Then wait weeks for the privilege of a visit. Then wait in a room solely designed for waiting. Then wait for a surprise bill. In any other consumer industry, the companies delivering such a poor customer experience would not survive. But in healthcare, patients lack market power. Which means they are expected to accept the unacceptable. Zocdoc’s mission is to give power to the patient. To do that, we’ve built the leading healthcare marketplace that makes it easy to find and book in-person or virtual care in all 50 states, across 200+ specialties and +12k insurance plans. By giving patients the ability to see and choose, we give them power. In doing so, we can make healthcare work like every other consumer sector, where businesses compete for customers, not the other way around. In time, this will drive quality up and prices down. We’re 18 years old and the leader in our space, but we are still just getting started. If you like solving important, complex problems alongside deeply thoughtful, driven, and collaborative teammates, read on. Your impact on our mission We’re looking for a highly analytical, technically minded builder to lead the evolution of the technology and processes that power financial planning and decision making at Zocdoc. In this role, you’ll own the strategy, roadmap, and continuous improvement of Finance Technology across Strategic Finance and FP&A, with a particular focus on planning and forecasting. You’ll own modernizing our enterprise planning platform, systematize workforce planning, improve reporting and decision support, and define practical ways to use automation and AI across Finance. You'll partner closely with Strategic Finance, FP&A, Finance Systems, Accounting, Data & Analytics Engineering, HR Systems, and IT to translate Finance business needs into scalable technology solutions. You will define the planning technology roadmap and oversee the business workflows that the technology enables. The opportunity is to build a more scalable Finance Technology capability while remaining close to the day-to-day problems and decisions of the business. You’ll enjoy this role if you are… A builder who enjoys improving planning systems, processes, and technology to solve complex business problems. A pragmatic operator who can deliver useful improvements quickly while designing for a scalable future state. Comfortable working at the intersection of Finance, Technology, Data, People, and Operations. Energized by workforce planning, scenario modeling, and the messy cross-functional dependencies behind headcount and compensation planning. Passionate about using automation and AI to reduce manual work, improve forecast quality, and help Finance make better decisions. Comfortable partnering with Finance leaders, Product, Engineering, Infrastructure, Data, IT, HR Systems, Recruiting, and external software vendors. A structured problem solver who can navigate ambiguity, prioritize competing opportunities, and drive complex cross-functional initiatives. Opinionated enough to challenge assumptions while remaining collaborative and practical about tradeoffs. A clear communicator who can translate technical concepts into business outcomes for Finance and executive stakeholders. Your day to day… Own the strategy, roadmap, governance, and ongoing evolution of Finance Technology across Strategic Finance and FP&A, including enterprise planning (Planful), forecasting systems, planning processes, reporting capabilities, automation, and AI enablement. Build a scalable approach to workforce planning across Finance, Recruiting, People Systems, senior leadership, and hiring managers to best support financial planning and companywide strategic planning. Partner closely with Finance leadership and senior executives across the business including Product, Technology, and HR to understand business needs, identify opportunities to improve planning capabilities, and prioritize Finance Technology investments. Evaluate Finance technology investments, including enterprise planning capabilities, automation opportunities, AI tools, and build-versus-buy decisions, developing recommendations for Zocdoc leadership. Translate Finance business requirements into technology roadmaps, partnering with Finance Systems, Data & Analytics Engineering, HR Systems, IT, and external vendors to deliver scalable solutions. Lead the implementation, integration, configuration, adoption, and optimization of planning and forecasting capabilities. Identify opportunities to automate recurring planning, forecasting, reporting, data-ingestion, variance-analysis, and commentary workflows. Evaluate practical uses of AI within existing Finance systems and processes, with appropriate consideration for data quality, security, compliance, controls, and adoption. Establish governance and best practices for planning systems, financial models, forecasting processes, data ownership, testing, and change management. Lead cross-functional technology initiatives from business case through implementation, driving stakeholder alignment, adoption, and measurable business outcomes. Support strategic initiatives and high-priority projects that strengthen Finance’s ability to scale alongside the business. You’ll be successful in this role if you have… 10+ years of experience in FP&A, Finance Systems, Corporate Finance, Finance Transformation, or another analytical role supporting financial planning technology. Experience owning Finance technology strategy, including enterprise planning systems, forecasting processes, and the technology roadmap supporting financial planning. Experience leading one or more enterprise planning system implementations or major enhancements (Planful, Adaptive, Pigment, Anaplan, or similar). Deep understanding of financial planning, budgeting, forecasting, and financial modeling processes. Experience translating Finance business requirements into technology strategy and partnering with Finance Systems, Data & Analytics Engineering, HR Systems, IT, and external vendors to deliver scalable solutions. Demonstrated success leading complex, cross-functional initiatives and influencing senior stakeholders without direct authority. Experience evaluating Finance technology investments, automation opportunities, and emerging AI capabilities to improve planning processes and team productivity. Strong project management, stakeholder management, and influencing skills, with the ability to prioritize competing initiatives and drive measurable business outcomes. Excellent communication skills, with the ability to translate complex technical concepts into clear business recommendations for Finance and executive leadership. Relevant experience in technology, SaaS, healthcare, or marketplace businesses is a plus. Benefits: Flexible, hybrid work environment at our convenient Soho location Unlimited Vacation 100% paid employee health benefit options (including medical, dental, and vision) Commuter Benefits 401(k) with employer

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Our Mission Healthcare should work for patients, but it doesn’t. In their time of need, they call down outdated insurance directories. Then wait on hold. Then wait weeks for the privilege of a visit. Then wait in a room solely designed for waiting. Then wait for a surprise bill. In any other consumer industry, the companies delivering such a poor customer experience would not survive. But in healthcare, patients lack market power. Which means they are expected to accept the unacceptable. Zocdoc’s mission is to give power to the patient. To do that, we’ve built the leading healthcare marketplace that makes it easy to find and book in-person or virtual care in all 50 states, across 200+ specialties and +12k insurance plans. By giving patients the ability to see and choose, we give them power. In doing so, we can make healthcare work like every other consumer sector, where businesses compete for customers, not the other way around. In time, this will drive quality up and prices down. We’re 18 years old and the leader in our space, but we are still just getting started. If you like solving important, complex problems alongside deeply thoughtful, driven, and collaborative teammates, read on. Don't see an opening that matches your interests right now? We'd still love to hear from you! As Zocdoc continues to grow, we are always looking to connect with those who are looking to improve the future of healthcare! Tell us what you're most interested in and your career goals at this time. If there's a role that we think might be a good fit now or in the future, we'll reach out! About us Zocdoc is the country’s leading digital health marketplace that helps patients easily find and book the care they need. Each month, millions of patients use our free service to find nearby, in-network providers, compare choices based on verified patient reviews, and instantly book in-person or video visits online. Providers participate in Zocdoc’s Marketplace to reach new patients to grow their practice, fill their last-minute openings, and deliver a better healthcare experience. Founded in 2007 with a mission to give power to the patient, our work each day in pursuit of that mission is guided by our six core values . Zocdoc is a private company backed by some of the world’s leading investors, and we believe we’re still only scratching the surface of what we plan to accomplish. Zocdoc is a mission-driven organization dedicated to building teams as diverse as the patients and providers we aim to serve. In the spirit of one of our core values - Together, Not Alone , we are a company that prides itself on being highly collaborative, and we believe that diverse perspectives, experiences and contributors make our community and our platform better. We’re an equal opportunity employer committed to providing employees with a work environment free of discrimination and harassment. Applicants are considered for employment regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity, gender expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or any other class protected by applicable laws. Job Applicant Privacy Notice

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Your work will directly shape how we allocate marketing resources across B2C patient acquisition, B2B provider marketing, lifecycle, and brand — ensuring every dollar drives measurable impact on our mission to give power to the patient. This is a greenfield opportunity. You'll define what a rigorous, unified marketing measurement function looks like at Zocdoc — then build it. You'll enjoy this role if you are… Personally motivated by solving hard measurement problems where the right answer requires building new methods, not just applying existing ones. The kind of data scientist who builds models, not just reviews them. You want to be hands-on with MMM, MTA, and incrementality testing — not managing from a distance. Genuinely curious about the frontier of marketing measurement. You follow how the field is evolving (privacy changes, signal loss, new causal inference approaches) and have informed opinions about what actually works. Energized by building something new. You'd rather define what "good" looks like for a measurement function than optimize an already-mature one. Comfortable partnering directly with senior marketing leaders and translating complex statistical concepts into investment decisions they can act on. Excited about working with cutting-edge GenAI tools and technology to accelerate analytical workflows. Serious about your work, but not about yourself. Let's face it — the way things are going, you kind of need a sense of humor. Your day to day is… Full ownership of Zocdoc's marketing measurement strategy: attribution, incrementality, and ROI measurement across all channels and business lines (B2C and B2B). Hands-on development of the team's most complex analytical work: media mix modeling, multi-touch attribution, incrementality and lift testing, LTV modeling, and brand measurement. Partnering with the CMO and marketing leaders to translate strategy into analytical frameworks and surface insights that change investment decisions. Building deep understanding of Zocdoc's patient and provider audiences to inform segmentation and targeting strategy across B2C and B2B. Managing and developing a team of Staff+ data scientists and junior managers, providing technical direction and career development. Designing and executing marketing experimentation programs: geo-based holdout tests, incrementality experiments, and causal inference methods that move decisions from correlation to causation. Standardizing marketing measurement methodology across channels and business lines to produce consistent, defensible results regardless of context. Working with cutting-edge GenAI tools and technology to accelerate measurement workflows and expand team capacity. Collaborating with data science and data platform teams to ensure measurement infrastructure is reliable, well-governed, and integrated. You'll be successful in this role if you have… An unrelenting desire to build more equitable, inclusive, and diverse workplaces. You view this role as an opportunity to create positive change. 8+ years in data science or quantitative marketing, with at least 3 years focused on marketing measurement (MMM, MTA, incrementality, causal inference applied to marketing problems) at a B2C technology company. A track record of personally building and executing complex measurement models in production — not just overseeing others' work. Deep expertise in the core methods: media mix modeling, multi-touch attribution, incrementality and lift testing, and causal inference at scale. Experience managing or technically leading a small team of data scientists, with demonstrated success developing talent and raising technical standards. Experience partnering with senior marketing leaders (VP+ or C-level) as a trusted analytical advisor, translating statistical findings into investment recommendations they act on. Familiarity with the evolving measurement landscape: privacy-driven signal loss, walled garden limitations, and emerging attribution approaches. The ability to integrate generative AI tools into daily workflows to automate tasks, foster innovation, and maximize productivity. Strong communication skills — you present results in terms of investment decisions, not statistical abstractions. The mentality of an entrepreneur/owner and a strong bias to action. Humility. You believe in treating all people with dignity and respect, regardless of title or tenure. B2B marketing measurement experience is a strong plus, but not required. A Bachelor's degree in Computer Science, Data Science, Statistics, Applied Mathematics, Machine Learning, Artificial Intelligence, Economics, Physics, or a related field is required. A Master's degree or PhD in a quantitative field is a plus. Benefits NYC Hybrid Flexible, hybrid work environment at our convenient Soho location Unlimited Vacation (if salaried) / Competitive PTO (if hourly) 100% paid employee health benefit options (including medical, dental, and vision) Commuter Benefits 401(k) with employer funded match Corporate wellness program with Wellhub Sabbatical leave (for employees with 5+ years of service) Competitive paid parental leave and fertility/family planning reimbursement Cell phone reimbursement Catered lunch every day along with beverages and snacks Employee Resource Groups and ZocClubs to promote shared community and belonging Great Place to Work Certified Remote Flexible work environment Unlimited Vacation (if salaried) / Competitive PTO (if hourly) 100% paid employee health benefit options (including medical, dental, and vision) 401(k) with employer funded match Corporate wellness program with Wellhub Sabbatical leave (fo

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Our Mission Healthcare should work for patients, but it doesn’t. In their time of need, they call down outdated insurance directories. Then wait on hold. Then wait weeks for the privilege of a visit. Then wait in a room solely designed for waiting. Then wait for a surprise bill. In any other consumer industry, the companies delivering such a poor customer experience would not survive. But in healthcare, patients lack market power. Which means they are expected to accept the unacceptable. Zocdoc’s mission is to give power to the patient. To do that, we’ve built the leading healthcare marketplace that makes it easy to find and book in-person or virtual care in all 50 states, across 200+ specialties and +12k insurance plans. By giving patients the ability to see and choose, we give them power. In doing so, we can make healthcare work like every other consumer sector, where businesses compete for customers, not the other way around. In time, this will drive quality up and prices down. We’re 18 years old and the leader in our space, but we are still just getting started. If you like solving important, complex problems alongside deeply thoughtful, driven, and collaborative teammates, read on. Your Impact on our Mission At Zocdoc, we are building products that help people access care more easily and help partners deliver better scheduling experiences at scale. As a Lead Product Designer on Care Access Network, you will shape partner-facing experiences that help healthcare organizations understand what is possible with Zocdoc and imagine new ways we can work together. You will bring product design, storytelling, and rapid prototyping together to create compelling visions of future partnership opportunities across dashboards, workflows, reporting, concepts, and tailored experiences. This is a lead-level individual contributor role for a designer who can move fluidly between strategy, craft, systems thinking, and hands-on making. You will work in a highly consultative environment, using design as a superpower to help prospective and existing partners see around corners, align on opportunity, and build confidence in where the business relationship can go next. You will also help define how design works in a more AI-native product development model, using modern tools and working prototypes to accelerate learning and increase leverage. You’ll enjoy this role if you are… Influential with cross-functional partners through strong storytelling, clear artifacts, and a high degree of ownership. Personally motivated by turning ambiguous opportunities into clear, compelling product direction across multiple surfaces and stakeholders. Energized by working with many different partner contexts and translating business needs into persuasive product stories, prototypes, and concepts. Excited to pair strong product design craft with rapid prototyping, especially when early concepts help clients and internal teams see the art of the possible. Comfortable operating in consultative, commercial, or pitch-oriented environments where design helps move conversations forward and opens the door to future partnership opportunities. Curious about AI-native product development and eager to use emerging tools to increase speed and quality without lowering the craft bar. Your day to day is… Leading end-to-end design across Care Access Network partner experiences, including dashboards, workflows, reporting, and supporting surfaces that help partners and developers understand performance and opportunity. Creating rapid prototypes that explore new scheduling experiences, partnership concepts, and future-facing ideas that help strategic partners and internal teams learn quickly. Developing polished concepts and tailored design narratives that reflect partner brands, business goals, and operational realities to support product strategy and commercial conversations. Using design to help prospective and existing partners imagine the future of a deeper relationship with Zocdoc, including new ways our platform can support their growth. Shaping visually rich reporting and storytelling experiences that make trends, progress, and next steps easier for partners to understand and act on. Contributing to new partner-facing experiences tied to emerging initiatives, including exploratory concepts, landing-page-adjacent surfaces, and flows that help communicate the value of our evolving platform. Using prototypes, systems thinking, and strong communication to align Product, Engineering, Business Development, and go-to-market partners around a shared direction. Mentoring other designers and helping raise the quality and effectiveness of design across multiple workstreams. You’ll be successful in this role if you have… Meaningful experience leading end-to-end product design for complex or ambiguous problem spaces, ideally across B2B products, platforms, service environments, or consultative client engagements. A strong consultative mindset, with experience working across multiple companies, clients, or partner stakeholders and using design to support strategic conversations. Strong visual, interaction, and systems design craft, with the ability to move between polished execution and exploratory concepting. A track record of using prototypes and artifacts to clarify product vision, influence roadmaps, and help external or internal stakeholders imagine future possibilities. Comfort operating in ambiguity, connecting dots across related workstreams, and bringing clarity to complex problems with multiple stakeholders. Experience mentoring peers and raising the quality bar beyond your own direct work. Curiosity about AI-assisted workflows and openness to working in code-enabled design environments when it helps the team learn or move faster. Benefits: Flexible, hybrid work environment at our convenient Soho location Unlimited Vacation 100% paid employee health benefit options (including medical, dental, and vision) Commuter Benefits 401(k) with employer funded match Corporate wellness programs with Headspace and Peloton Sabbatical leave (for employees with 5+ years of service) Competitive paid parental leave and fertility/family planning reimbursement Cell phone reimbursement Catered lunch everyday along with beverages and snacks Employee Resource Groups and ZocClubs to promote shared community and belonging Great Place to Work Certified Zocdoc is committed to fair and equitable compensation practices. Salary ranges are determined through alignment with market data. Base salary offered is determined by a number of factors including the candidate’s experience, qualifications, and skills. Certain positions are also eligible for variable pay and/or equity; your recruiter will discuss the full compensation package details. NYC Base Salary Range $160,000 — $210,000 USD About us Zocdoc is the country’s leading

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Our Mission Healthcare should work for patients, but it doesn’t. In their time of need, they call down outdated insurance directories. Then wait on hold. Then wait weeks for the privilege of a visit. Then wait in a room solely designed for waiting. Then wait for a surprise bill. In any other consumer industry, the companies delivering such a poor customer experience would not survive. But in healthcare, patients lack market power. Which means they are expected to accept the unacceptable. Zocdoc’s mission is to give power to the patient. To do that, we’ve built the leading healthcare marketplace that makes it easy to find and book in-person or virtual care in all 50 states, across 200+ specialties and +12k insurance plans. By giving patients the ability to see and choose, we give them power. In doing so, we can make healthcare work like every other consumer sector, where businesses compete for customers, not the other way around. In time, this will drive quality up and prices down. We’re 18 years old and the leader in our space, but we are still just getting started. If you like solving important, complex problems alongside deeply thoughtful, driven, and collaborative teammates, read on. Your Impact on Our Mission… As an Accounting Operations Senior Associate, you will support key transactional accounting functions with a primary focus on Travel & Expense (T&E) and broader procure-to-pay (P2P) operations. You will partner closely with the accounting team to ensure accurate, timely processing of expenses and financial transactions, while supporting overall financial operations. This is a contractual role. Shift timings- 5.30 pm -3.30 am IST You’ll Enjoy This Role if You… Take ownership and see matters through to completion with strong attention to detail Are comfortable working in a high-volume, process-driven environment Have strong judgment and know when to escalate risks or issues Are proactive, organized, and able to multitask independently Your Day to Day Is… Review and process employee expense reports in accordance with company policy Work closely with employees on reimbursements and expense-related inquiries Perform T&E reviews for accuracy, completeness, and policy compliance Support corporate card reconciliations and expense tracking Ensure timely processing and resolution of exceptions Support invoice intake, validation, and approval workflows Monitor processing queues and follow up on missing or incomplete information Assist in ensuring purchase order (PO) utilization and tracking is up to date Provide ad-hoc support related to vendor coordination and transaction inquiries Prepare documentation and back-up for financial reporting Contribute to the management and escalation of risks and issues Assist in annual audits and cross-functional requests Assist in month-on-month close You’d be Successful in This Role if You Have… Graduation with experience of working with financial and budget information. 4-8 years of corporate experience (working with international teams is an added advantage) Working knowledge of the below tools of Coupa and NetSuite Strong analytical skills and ability to consider wider objectives Excellent written and verbal communication skills Excellent working knowledge of Microsoft Office, particularly Excel (Pro) Solid understanding of corporate finance and accounting topics Excellent problem-solving skills and ability to synthesize large amounts of data Be ready to take initiatives and multitask independently About us Zocdoc is the country’s leading digital health marketplace that helps patients easily find and book the care they need. Each month, millions of patients use our free service to find nearby, in-network providers, compare choices based on verified patient reviews, and instantly book in-person or video visits online. Providers participate in Zocdoc’s Marketplace to reach new patients to grow their practice, fill their last-minute openings, and deliver a better healthcare experience. Founded in 2007 with a mission to give power to the patient, our work each day in pursuit of that mission is guided by our six core values . Zocdoc is a private company backed by some of the world’s leading investors, and we believe we’re still only scratching the surface of what we plan to accomplish. Zocdoc is a mission-driven organization dedicated to building teams as diverse as the patients and providers we aim to serve. In the spirit of one of our core values - Together, Not Alone , we are a company that prides itself on being highly collaborative, and we believe that diverse perspectives, experiences and contributors make our community and our platform better. We’re an equal opportunity employer committed to providing employees with a work environment free of discrimination and harassment. Applicants are considered for employment regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity, gender expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or any other class protected by applicable laws. Job Applicant Privacy Notice

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We are looking for a highly motivated and analytical Senior Manager, FP&A to support Zocdoc’s R&D and operations teams. In this role, you will use financial and operational insights to guide investment, headcount, and performance decisions. You will partner closely with functional leadership to support strategic planning, resource allocation, and operating efficiency. This role offers an exciting opportunity to shape decision-making in key parts of the business and play a pivotal role in driving financial performance and long-term success. You’ll enjoy this role if you are… A strategic thinker with deep analytical capabilities who turns data into better business decisions A strong business partner who builds trusted relationships and helps stakeholders navigate tradeoffs A people leader who enjoys coaching and developing others while raising the quality of team output Highly organized, with the ability to manage multiple priorities and planning cycles at once Comfortable navigating ambiguity, making decisions without a preexisting roadmap, and helping partners focus on what matters most A clear communicator who can distill complex concepts into actionable recommendations for different audiences Your day to day is… Lead FP&A business partnership across R&D and Operations, supporting budgets, forecasts, hiring plans, and investment decisions Partner closely with functional leaders to understand business drivers, evaluate tradeoffs, and guide resource allocation and prioritization decisions Own the planning and forecasting rhythm for supported functions, including timelines, assumptions, stakeholder inputs, and deliverables Lead, coach, and develop team members, setting clear priorities and raising the bar on analytical quality, stakeholder partnership, and execution Monitor performance against forecasts and targets, proactively identify risks and opportunities, challenge assumptions where needed, and recommend actions to improve outcomes Translate complex financial and operational questions into clear analyses, insights, and recommendations for Finance and non-Finance audiences Support strategic planning processes, helping partners evaluate investments, prioritize initiatives, and align decisions with company goals Improve planning processes, team workflows, and reporting approaches to increase consistency, efficiency, and decision usefulness Translating departmental and Finance priorities into clear team plans; managing competing demands by setting expectations, monitoring progress, and addressing risks early Leading ad-hoc analyses to support strategic initiatives and leadership priorities, directing the work of individual contributors and ensuring quality and rigor You’ll be successful in this role if you have… 8+ years of total experience in a financial analytical role such as strategic finance, FP&A, corporate finance, investment banking, private equity, or accounting 5+ years of experience in FP&A or a comparable finance role in a fast-paced environment 2+ years managing people, including responsibility for developing individual contributors, setting expectations, and owning outcomes delivered through a team Strong business partnership experience with senior functional leaders, ideally in R&D or Operations Expertise in financial modeling and reporting with advanced Excel proficiency Strategic mindset with strong problem solving and consistent delivery. Experience with FP&A systems and tools such as Planful or similar platforms is a plus Excellent communication and presentation skills Strong influencing and collaboration skills, with the ability to work effectively across functions and levels of the organization Relevant industry exposure in technology, healthcare, and/or consumer marketplaces is a plus Benefits Flexible, hybrid work environment at our convenient Soho location Unlimited Vacation 100% paid employee health benefit options (including medical, dental, and vision) Commuter Benefits 401(k) with employer funded match Corporate wellness program with Wellhub Sabbatical leave (for employees with 5+ years of service) Competitive paid parental leave and fertility/family planning reimbursement Cell phone reimbursement Catered lunch everyday along with beverages and snacks Employee Resource Groups and ZocClubs to promote shared community and belonging Zocdoc is committed to fair and equitable compensation practices. Salary ranges are determined through alignment with market data. Base salary offered is determined by a number of factors including the candidate’s experience, qualifications, and skills. Certain positions are also eligible for variable pay and/or equity; your recruiter will discuss the full compensation package details. NYC Base Salary Range $150,000 — $215,000 USD About us Zocdoc is the country’s leading digital health marketplace that helps patients easily find and book the care they need. Each month, millions of patients use our free service to find nearby, in-network providers, compare choices based on verified patient reviews, and instantly book in-person or video visits online. Providers participate in Zocdoc’s Marketplace to reach new patients to grow their practice, fill their last-minute openings, and deliver a better healthcare experience. Founded in 2007 with a mission to give power to the patient, our work each day in pursuit of that mission is guided by our six core values . Zocdoc

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Our Mission Healthcare should work for patients, but it doesn’t. In their time of need, they call down outdated insurance directories. Then wait on hold. Then wait weeks for the privilege of a visit. Then wait in a room solely designed for waiting. Then wait for a surprise bill. In any other consumer industry, the companies delivering such a poor customer experience would not survive. But in healthcare, patients lack market power. Which means they are expected to accept the unacceptable. Zocdoc’s mission is to give power to the patient. To do that, we’ve built the leading healthcare marketplace that makes it easy to find and book in-person or virtual care in all 50 states, across 200+ specialties and +12k insurance plans. By giving patients the ability to see and choose, we give them power. In doing so, we can make healthcare work like every other consumer sector, where businesses compete for customers, not the other way around. In time, this will drive quality up and prices down. We’re 18 years old and the leader in our space, but we are still just getting started. If you like solving important, complex problems alongside deeply thoughtful, driven, and collaborative teammates, read on. Your Impact on our Mission Zocdoc's most important asset is our people. As Manager, Data Science — Provider Products, you'll lead the analytical team that helps Zocdoc understand, grow, and serve the providers that are fueling Zocdoc to become America’s scheduling layer. Your team sits at the center of some of the most consequential product and commercial decisions at Zocdoc — from how providers onboard and engage with our platform, to how our SaaS products create measurable value in their practices. This role is as much about building a team as it is about leading one. You'll be joining a small team of data scientists today, with the expectation to hire more as the work is growing. This is a player-coach role – you get to contribute both through your individual work and your team’s. The expectation is that the decisions your team enables directly informs the Provider Products roadmap. You'll enjoy this role if you are… Personally motivated by seeing your team's analysis translate into better product and business decisions — not just prettier outputs Autonomous, urgent, and methodical. You hold a high technical bar without making the work feel heavy Highly drawn to the intersection of people leadership and analytical depth — you want to develop great data scientists, not just manage them Passionate about building a team culture where rigor, curiosity, and ownership are the norm Confident assessing the tradeoff of speed vs accuracy The kind of person who can navigate upstream data complexity — understanding how data flows into the systems your team relies on — without losing sight of the product decisions you're ultimately trying to inform Motivated to get your hands dirty alongside your team. Serious about your work, but not about yourself. Your day to day is… Leading, coaching, and developing a team of Data Scientists and Senior Data Scientists focused on Zocdoc's Provider Products — building analytical judgment, technical rigor, and comfort with ambiguity across the team Setting and owning the analytical direction for the provider domain — driving product strategy, experimentation, and measurement work while developing a strong understanding of the underlying data sources and pipelines that power your team's analysis Reviewing and guiding analytical approaches — ensuring appropriate method selection, correct interpretation of results, and clear communication of uncertainty and limitations to stakeholders Overseeing experimentation and measurement practices, ensuring success metrics, guardrails, and learning goals are well-defined before work begins Interfacing with senior leadership on making and measuring business decisions and opportunities Helping the team frame analytical problems effectively — balancing stakeholder asks with higher-leverage opportunities the team is uniquely positioned to pursue Identifying recurring analytical needs that can be standardized or shifted toward self-service, while protecting capacity for the high-judgment work that matters most Hiring and onboarding data scientists who meet Zocdoc's technical and analytical bar — evaluating candidates for statistical reasoning, problem framing, and intellectual rigor Working with cutting-edge generative AI tools to improve team workflows, analytical output, and capacity You'll be successful in this role if you have… An unrelenting desire to build more equitable, inclusive, and diverse workplaces 6–9+ years of experience in data science, product analytics, or applied quantitative roles — ideally with meaningful exposure to product strategy, experimentation, or two-sided marketplace or B2B product domains 1–3+ years of experience managing or formally mentoring data scientists, with a track record of growing analytical judgment in others The ability to create and implement structure around complex business spaces to incentivize the best possible business decisions Staff-level technical grounding in experimentation, causal inference, statistical modeling, and analytical problem selection Expertise in SQL and an analytical programming language such as Python or R, with the ability to review and assess complex analytical work Comfort working with complex or evolving data sources — you understand how data gets created and shaped upstream, and you use that understanding to guide your team toward more reliable, better-framed analyses Experience guiding teams through ambiguous problems and high-stakes decision contexts — particularly in product environments where the analytical question matters as much as the answer Proven ability to partner with Product and Engineering leaders on roadmap planning and prioritization Strong communication skills: you can translate analytical nuance and uncertainty into clear, actionable guidance for non-technical stakeholders The mentality of an owner and a bias to action — you set direction, move the work forward, and raise the bar without waiting to be asked The ability to integrate generative AI tools into daily workflows to automate tasks, foster innovation, and maximize productivity A Bachelor's degree in Computer Science, Data Science, Statistics, Applied Mathematics, Machine Learning, Artificial Intelligence, Economics, Physics, or a related field; a Master's degree or PhD in a quantitative field is a plus, but not required Zocdoc will consider sponsoring a new qualified applicant for employment authorization for this position. This role is tech-eligible for visa sponsorship. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. M.G.L. c. 149, § 19B(2)(b). Benefits If NYC Hybrid (SoHo): Flexible, hybrid work environment at our convenient Soho location Unlimited Vacation 100% paid employee health benefit options (including medical, dental, and vision) Commuter Benefits 401(k) wi

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the Role: In this role, you will leverage your technical expertise to set up and maintain an accurate and comprehensive database of doctor profiles and healthcare institutes. The ideal candidate will possess a high level of attention to detail and a strong ability to work with large data sets. A Day in the Life of a Provider Data Operations Associate: Utilize SQL to extract, manipulate, audit and analyze data Build and maintain detailed provider profiles by merging data from multiple sources, ensuring accuracy and consistency. Use Excel/Google spreadsheets to manage and update large datasets, create reports, and conduct data analysis Review and verify the accuracy of provider information to ensure all details are up-to-date, and address any gaps or inconsistencies through outreach Ensure all data privacy and compliance standards are met Skills & Qualifications: At least a bachelor’s degree from a reputed institution (good percentage or a minimum of 60% in 10th/12th/graduation and above) At least 2 years of work experience Relevant experience in data analysis, SQL, or Excel-based roles is highly desirable. Familiarity with AI-powered tools for research, summarization, and data validation, with the ability to review, refine, and quality-check AI-generated outputs. Advanced knowledge of Microsoft Excel and Google Sheets Exceptional attention to detail and accuracy in working with complex data Strong problem-solving skills and the ability to analyze and resolve data discrepancies Ability to manage and prioritize multiple tasks in a fast-paced environment Excellent written and verbal communication skills in English, with the ability to work effectively in a team A background in US healthcare or other data-driven industries is a plus Benefits An incredible team of smart and supportive people A competitive compensation package, including attractive medical insurance Amazing perks think catered lunch every day, Ping Pong, etc. Daycare/creche facility for kids The chance to create a better healthcare experience for millions of patients! Corporate wellness programs with Headspace Cellphone and wifi reimbursement Competitive parental leave Sabbatical leave (over 5 years) Annual sponsored health check-ups Zocdoc is certified as a Great Place to Work 2024-2026 About us Zocdoc is the country’s leading digital health marketplace that helps patients easily find and book the care they need. Each month, millions of patients use our free service to find nearby, in-network providers, compare choices based on verified patient reviews, and instantly book in-person or video visits online. Providers participate in Zocdoc’s Marketplace to reach new patients to grow their practice, fill their last-minute openings, and deliver a better healthcare experience. Founded in 2007 with a mission to give power to the patient, our work each day in pursuit of that mission is guided by our six core values . Zocdoc is a private company backed by some of the world’s leading investors, and we believe we’re still only scratching the surface of what we plan to accomplish. Zocdoc is a mission-driven organization dedicated to building teams as diverse as the patients and providers we aim to serve. In the spirit of one of our core values - Together, Not Alone , we are a company that prides itself on being highly collaborative, and we believe that diverse perspectives, experiences and contributors make our community and our platform better. We’re an equal opportunity employer committed to providing employees with a work environment free of discrimination and harassment. Applicants are considered for employment regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity, gender expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or any other class protected by applicable laws. Job Applicant Privacy Notice

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