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your job history & skills (link to a LinkedIn profile would be fine). We appreciate a cover letter explaining why you would enjoy working in this role at Netlify to get to know you a bit better, though this is not required and will not impact your application. Our mission is to “build a better web” and that cannot be done without a diversity of skill sets, backgrounds and thoughts. Of everything we've ever built at Netlify, we are most proud of our team. Netlify is an Equal Opportunity Employer. We are devoted to building a team of people with diverse backgrounds and lifestyles. Driving equality empowers our team, enables us to innovate, and helps us maintain a more inclusive environment. We don’t discriminate against employees or applicants based on gender identity or expression, sexual orientation, religion, age, race, military/veteran status, citizenship, pregnancy status, or any other differences. If we can do anything to provide a better interview, i.e. accommodate a disability, then please let us know by emailing accommodations@netlify.com . To apply: https://weworkremotely.com/remote-jobs/netlify-your-chance-to-join-our-talent-community
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Location Requirement: This role is open to candidates located in British Columbia or Ontario, Canada. At this time, we are only able to hire employees residing in these provinces. This is Engineering at Lattice Lattice’s Engineering team continuously works to better our product and our craft. We use a modern, cutting-edge tech stack and love experimenting with new technologies. We strive for maintainable, robust, and performant code. We’re highly collaborative and continuously iterative and work closely with designers and product managers. We prioritize not only great technical architecture but also an amazing product experience. The Integrations team builds the product and platform capabilities that connect Lattice with the tools our customers rely on. The team has established Lattice’s first outbound integration pattern with Workday, launched an MCP Server now used by more than 100 customers, and is expanding into third-party productivity-data ingestion to power products including Auto Updates and Evidence-Based Reviews. We’re looking for an Engineering Manager to help this team scale its impact: bringing integrations to market, building reusable platform capabilities and playbooks, and creating the operating rigor that allows each new integration to ship more effectively than the last. What You Will Bring to the Table You have 4+ years of experience directly managing software engineers. In this capacity, you have been responsible for guiding and coaching the development of your direct reports, providing performance feedback, hiring, and fostering a diverse, collaborative, and inclusive team culture. Experience leading integrations, API/developer platforms, ecosystems, or marketplace teams. Proven record shipping and operating third-party integrations, managing partner dependencies and API reliability. Strong people leadership, including coaching for growth and promotion and addressing sustained underperformance. Builds clear operating mechanisms for prioritization, delivery, quality, and cross-functional decisions. Effective cross-functional partner to Product, TPM, GTM, and external technical stakeholders; able to build alignment across complex discussions. Connects technical strategy to organizational goals and delivers measurable outcomes. Exceptional written and verbal communicator who adapts effectively for executives, technical teams, and non-technical audiences. Comfortable owning ambiguous, high-autonomy work and driving it to completion. Empathetic, employee-centered leader committed to helping team members do the best work of their careers. Demonstrates Lattice’s values: Ship Shipmate Self, Clear Eyes, Own The Outcome, and What’s Next? Preferred: experience with Node.js, React, Flow, GraphQL, Postgres, and AWS. What You Will Do Lead delivery of third-party integrations and platform capabilities from prioritization through launch and ongoing operation. Create reusable playbooks, technical patterns, and processes that reduce the time and effort required to launch future integrations. Mentor and coach engineers, promoting technical growth and aligning their development with team & company objectives. Bring a relentless passion for continuous improvement for both engineering craft and processes. You will ensure a delightful, reliable experience for Lattice customers around the globe, while simultaneously enabling a rapid pace of development. You will work with your team, Product, and Design to build new customer-facing products, and improve upon existing ones. You will represent your team to the larger org. Ensure they receive public recognition for their success and take ownership of their failures. ___ The estimated annual cash salary for this role is CAD $146,250 - CAD $195,000. This position is also eligible for incentive stock options, subject to the terms of Lattice’s applicable plans. Benefits: The Company offers the following benefits for this position, subject to applicable eligibility requirements: Medical insurance; Dental insurance; Life, AD&D, and Disability Insurance; Natural Disaster Support Program; Wellness Apps; Paid Parental Leave, Paid Time off inclusive of holidays and sick time; Working Remotely Stipend; One time WFH Office Set-Up Stipend; Retirement Plan; Financial Planning; and Learning & Development Budget. Note on Pay Transparency: Lattice provides an estimate of the compensation for roles that may be hired as required by regulations. Compensation may vary based on (a) location, as Lattice factors in specific location when benchmarking compensation for most roles; (b) individual candidate skills and qualifications; and (c) individual candidate experience. Additionally, Lattice leverages current market data to determine compensation, so posted compensation figures are subject to change as new market data becomes available. The salary, other compensation, and benefits information is accurate as of the date of this posting. Lattice reserves the right to modify this information at any time, subject to applicable law. Lattice welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the recruitment and selection process. #LI-remote About Lattice Lattice is on a mission to build cultures where employees and their companies thrive. In an age where employees have more choices than ever before, businesses that put employees first are winning 🏅– and Lattice is building the tools to empower those people-centric companies. Lattice is a people success platform that offers performance reviews, employee engagement surveys, real-time feedback, weekly check-ins, goal setting, and career planning in a way that allows companies to focus on employee development, growth, and engagement – yielding stronger employee retention, performance, and impact to the bottom line 📈. Since launching in 2016, we have grown to over 5,000+ customers globally, including brands like Loom, Robinhood, and Gusto. Lattice is committed to equal treatment and opportunity in all aspects of recruitment, selection, and employment without regard to gender, race, religion, national origin, ethnicity, disability, gender identity/expression, sexual orientation, veteran or military status, or any other category protected under the law. Lattice is an equal opportunity employer; committed to a community of inclusion, and an environment free from discrimination, harassment, and retaliation. By clicking the "Submit Application" button below, you consent to Lattice processing your personal information for the purpose of assessing your candidacy for this position in accordance with Lattice's Job Applicant Privacy Policy .
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This is Engineering at Lattice Lattice’s Engineering team continuously works to better our product and our craft. We use a modern, cutting-edge tech stack and love experimenting with new technologies. We strive for maintainable, robust, and performant code. We’re highly collaborative and continuously iterative and work closely with designers and product managers. We prioritize not only great technical architecture but also an amazing product experience. The Integrations team builds the product and platform capabilities that connect Lattice with the tools our customers rely on. The team has established Lattice’s first outbound integration pattern with Workday, launched an MCP Server now used by more than 100 customers, and is expanding into third-party productivity-data ingestion to power products including Auto Updates and Evidence-Based Reviews. We’re looking for an Engineering Manager to help this team scale its impact: bringing integrations to market, building reusable platform capabilities and playbooks, and creating the operating rigor that allows each new integration to ship more effectively than the last. What You Will Bring to the Table You have 4+ years of experience directly managing software engineers. In this capacity, you have been responsible for guiding and coaching the development of your direct reports, providing performance feedback, hiring, and fostering a diverse, collaborative, and inclusive team culture. Experience leading integrations, API/developer platforms, ecosystems, or marketplace teams. Proven record shipping and operating third-party integrations, managing partner dependencies and API reliability. Strong people leadership, including coaching for growth and promotion and addressing sustained underperformance. Builds clear operating mechanisms for prioritization, delivery, quality, and cross-functional decisions. Effective cross-functional partner to Product, TPM, GTM, and external technical stakeholders; able to build alignment across complex discussions. Connects technical strategy to organizational goals and delivers measurable outcomes. Exceptional written and verbal communicator who adapts effectively for executives, technical teams, and non-technical audiences. Comfortable owning ambiguous, high-autonomy work and driving it to completion. Empathetic, employee-centered leader committed to helping team members do the best work of their careers. Demonstrates Lattice’s values: Ship Shipmate Self, Clear Eyes, Own The Outcome, and What’s Next? Preferred: experience with Node.js, React, Flow, GraphQL, Postgres, and AWS. What You Will Do Lead delivery of third-party integrations and platform capabilities from prioritization through launch and ongoing operation. Create reusable playbooks, technical patterns, and processes that reduce the time and effort required to launch future integrations. Mentor and coach engineers, promoting technical growth and aligning their development with team & company objectives. Bring a relentless passion for continuous improvement for both engineering craft and processes. You will ensure a delightful, reliable experience for Lattice customers around the globe, while simultaneously enabling a rapid pace of development. You will work with your team, Product, and Design to build new customer-facing products, and improve upon existing ones. You will represent your team to the larger org. Ensure they receive public recognition for their success and take ownership of their failures. ___ The estimated annual cash salary for this role is $187,500 - $234,500. This position is also eligible for incentive stock options, subject to the terms of Lattice’s applicable plans. Benefits: The Company offers the following benefits for this position, subject to applicable eligibility requirements: Medical insurance; Dental insurance; Vision insurance; Life, AD&D, and Disability Insurance; Emergency Weather Support; Wellness Apps; Paid Parental Leave, Paid Time off inclusive of holidays and sick time; Commuter & Parking Accounts; Lunches in the Office; Internet and Phone Stipend; One time WFH Office Set-Up Stipend; 401(k) retirement plan; Financial Planning; and Learning & Development Budget. Note on Pay Transparency: Lattice provides an estimate of the compensation for roles that may be hired as required by regulations. Compensation may vary based on (a) location, as Lattice factors in specific location when benchmarking compensation for most roles; (b) individual candidate skills and qualifications; and (c) individual candidate experience. Additionally, Lattice leverages current market data to determine compensation, so posted compensation figures are subject to change as new market data becomes available. The salary, other compensation, and benefits information is accurate as of the date of this posting. Lattice reserves the right to modify this information at any time, subject to applicable law. Lattice welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the recruitment and selection process. #LI-remote About Lattice Lattice is on a mission to build cultures where employees and their companies thrive. In an age where employees have more choices than ever before, businesses that put employees first are winning 🏅– and Lattice is building the tools to empower those people-centric companies. Lattice is a people success platform that offers performance reviews, employee engagement surveys, real-time feedback, weekly check-ins, goal setting, and career planning in a way that allows companies to focus on employee development, growth, and engagement – yielding stronger employee retention, performance, and impact to the bottom line 📈. Since launching in 2016, we have grown to over 5,000+ customers globally, including brands like Loom, Robinhood, and Gusto. Lattice is committed to equal treatment and opportunity in all aspects of recruitment, selection, and employment without regard to gender, race, religion, national origin, ethnicity, disability, gender identity/expression, sexual orientation, veteran or military status, or any other category protected under the law. Lattice is an equal opportunity employer; committed to a community of inclusion, and an environment free from discrimination, harassment, and retaliation. By clicking the "Submit Application" button below, you consent to Lattice processing your personal information for the purpose of assessing your candidacy for this position in accordance with Lattice's Job Applicant Privacy Policy .
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Responsibilities • Build and maintain a network of relationships with church leaders, youth pastors, and denominational contacts throughout the assigned region — regardless of denomination or faith tradition • Establish and grow partnerships with community colleges to support transfer-student pipelines, including articulation agreements and on-campus recruiting visits • Cultivate relationships with counselors and staff at both Christian and non-Christian/public high schools to become a trusted resource for college guidance • Travel regularly throughout the assigned territory to represent the University at churches, schools, community colleges, and college fairs • Plan and execute recruitment events and presentations tailored to each partner type (church youth groups, transfer fairs, school assemblies, etc.) • Represent the University professionally across social media (e.g., reputed company, podcasting) in a way that reflects positively on the institution • Communicate consistently with prospective students and referral reputed company across all stages of the admissions funnel • Track and report on relationship-building activity and its impact on enrollment using University CRM/admissions systems • Assist in evaluating the effectiveness of regional partnerships and adjust strategy to meet enrollment goals Skills • An understanding and appreciation of Christian higher education, and the ability to build reputed company rapport with reputed company across diverse faith backgrounds • Bachelor's degree required • Outstanding relationship-building and interpersonal skills — reputed company role is fundamentally about earning trust with churches, schools, and colleges • Strong public speaking and presentation skills for varied audiences (congregations, classrooms, fairs) • Self-motivated and comfortable managing a large, geographically dispersed network of contacts independently • Willingness and ability to travel extensively, including evenings and weekends • Creative, enthusiastic, and goal-oriented in a sales-driven recruitment environment • Proficiency with reputed company Office (Outlook, Word, Excel, PowerPoint) and CRM/admissions software • Comfortable and responsible in representing the University via social media • Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at reputed company time Company Overview • reputed company a transforming education in the liberal arts, sciences, and professional studies. It was founded in 1892, and is headquartered in Greenville, Illinois, USA, with a reputed company of 201-500 employees. Its website is https://www.greenville.edu. Apply To reputed company Job
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the Role: The Onboarding Specialist manages the end-to-end onboarding experience for new enterprise 401(k) plans on the Gusto 401(k) platform. This role becomes the dedicated point of contact for plan sponsors and administrators after a new plan signs, guiding them through setup and ensuring first contributions are processed successfully. The ideal candidate is proactive, organized, and experienced in client-facing implementation — comfortable managing a high-volume book of business while keeping employers on track to meet their plan start date. They work exclusively with plan sponsors and administrators and bring both operational rigor and a client-first mindset to every interaction. About the Team: The New Onboarding team is the first team a client experiences on their journey with Gusto 401(k). We design a seamless implementation process for a complex employee benefit, instilling trust and transparency from day one and laying the foundation for long-term client success. Our goal is to make plan sponsors feel confident and supported from the moment they sign. Here’s what you’ll do day-to-day: Manage a dedicated book of business of new enterprise and starter 401(k) plans from signing through activation, ensuring timely plan setup and first contribution processing Serve as the primary point of contact for plan sponsors and administrators via email, phone, and video — including inbound scheduling through Calendly Guide employers through pre-ready task dashboards, proactively following up to prevent stalls and keep plans on track for their plan start date Monitor and drive performance against key benchmarks including time to activation, time to ready, CSAT, and average response time Partner cross-functionally with Sales, Operations, and Legal to resolve setup issues and align on client expectations Surface client feedback to product and leadership to inform platform improvements, and stay current on 401(k) regulations and best practices to provide accurate, confident guidance to employers Use AI tools to streamline workflows, improve client communications, and increase efficiency across your book of business Here’s what we're looking for: 4+ years of total work experience with 3+ years in client-facing implementation, account management, or technical onboarding; startup and/or financial services experience a plus Proven ability to manage a large, active book of business while staying organized and proactive across competing priorities Deep knowledge in one or more of the following: SaaS, Operations, or Finance; familiarity with 401(k) plans or retirement plan administration is a plus Proficiency with Salesforce and comfort working across case management and collaboration tools in a fast-paced environment Strong communication skills across email, phone, and video with a client-first mindset Ability to identify and escalate potential setup or compliance issues early, partnering with the right internal teams to resolve them RPS or CRPS designation a plus, or active pursuit of either; familiarity with ERISA requirements and payroll systems a plus Our cash compensation amount for this role is $24.55/hour to $28.85/hour in Scottsdale/Phoenix and $26.19/hour to $30.77/hour in Denver. Final offer amounts are determined by multiple factors including candidate location, experience and expertise and may vary from the amounts listed above. At Gusto, we don't use titles the traditional way, as a signal of rank or hierarchy. Instead, our titles describe two things at once — your craft (what you do, e.g. Engineering, Design) and your scope of ownership (what you're accountable for) — which is why you'll see something like "Head of X" instead of a rank word like "Director" that tells you neither. Because of this, the title on this posting may look different from what you'd expect based on the scope and seniority of the role, and from how similar roles are typically titled elsewhere. If you have questions about how this role compares to your current title or level, your recruiter can help translate. Gusto has physical office spaces in Denver, San Francisco, and New York City. Employees who are based in those locations will be expected to work from the office on designated days approximately 2-3 days per week (or more depending on role). The same office expectations apply to all Symmetry roles, Gusto's subsidiary, whose physical office is in Scottsdale. Note: The San Francisco office expectations encompass both the San Francisco and San Jose metro areas. When approved to work from a location other than a Gusto office, a secure, reliable, and consistent internet connection is required. This includes non-office days for hybrid employees. Reliable, consistent presence: We expect regular and predictable attendance, whether you're working in-office, hybrid, or fully remote, so that you stay closely connected to your team, customers, and stakeholders in real time and ensure colleagues and customers receive the timely support and responsiveness they deserve. Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto. Gusto is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Gusto considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Gusto is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. We want to see our candidates perform to the best of their ability. If you require a medical or religious accommodation at any time throughout your candidate journey, please fill out this form a
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Company Summary Arlo Solutions (Arlo) is an information technology consulting services company that specializes in delivering technology solutions. Our reputation reflects the high quality of the talented Arlo Solutions team and the consultants working in partnership with our customers. Our mission is to understand and meet the needs of both our customers and consultants by…
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About Toptal Toptal is a global network of top talent in business, design, and technology that enables companies to scale their teams, on-demand. With $200+ million in annual revenue and team members based around the globe, Toptal is the world’s largest fully remote workforce. We take the best elements of virtual teams and combine them…
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the Role: We’re looking for a Product Counsel to join our growing Product Commercial Legal team and redefine how we advise on payroll, fintech and tax products at scale . This is not a “keep the lights on” product counsel role—it’s a transformational opportunity to build the function of the future , powered by AI and cutting-edge process design while working collaboratively within our consumer fintech and payments products to support the risk-adjusted development of Gusto’s payroll, benefits and HR services. At Gusto, Legal & Compliance operates as an AI-native team. We expect every team member to actively leverage AI tools to improve quality, scale, and speed, while designing right-sized human-in-the-loop controls to ensure accuracy and quality. In this role, you will own Gusto’s end-to-end legal advisory support of product development , review, updates, and advancements in partnership with product managers, engineers, design, business development, commercial, privacy, security, risk and other stakeholders while also leading the adoption of AI-driven review tools . You will set the standards, playbooks, and tooling that allow Gusto’s product legal function to scale with speed and intelligence as the company grows. You’ll be the driver of innovation : determining thresholds for review, implementing smarter ways of working, and leading the way in educating our legal and compliance teams—and the business at large—on new industry practices and breakthroughs in smarter product development and counseling . If you’re energized by building from the ground up, pushing boundaries, and leaving a mark on how in-house legal can operate in this new AI-powered era, this role is your chance to do just that. About the Team: Gusto’s Legal & Compliance team partners with product teams to enable innovation, facilitate responsible company growth, accelerate the Gusto roadmap, and provide compliant products to our customers, through solution-focused counsel on legal and business risks. We are passionate about using groundbreaking technology and excellent service to elevate the experience of small business owners and their employees. Each team member is a true owner and makes a tremendous impact every day. Here’s what you’ll do day-to-day: Navigate complex regulatory frameworks to design and mature Gusto’s core products including, payroll, fintech, tax and payments. Look around corners, creatively solve problems, and help define business strategy as Gusto expands its functionality to meet the needs of US businesses that have hired or are preparing to hire employees and/or contractors. Counsel the Product, Engineering, Design, and Business Teams and help them navigate a range of issues related to payroll products and/or partnerships, domestic and international payments, data privacy, and tax. Contribute to the development of scalable processes to manage legal risk and accelerate product expansion. Partner closely with our Commercial Team to advise on product risk, work through redlines, and negotiate with counterparties. Actively test, pilot, and recommend next-gen AI solutions, ensuring the Product Legal team is always on the leading edge of innovation. Here’s what we're looking for: JD degree and a member of a State bar/ active license to practice law. 7+ years of combined legal experience, with experience working in an in-house legal department at a technology company. Experience supporting the development of payroll, fintech, tax and payment products and the launches and scaling of highly regulated, yet innovative, domestic and global products. Demonstrated ability to build consensus and build strong relationships. Demonstrated success in working collaboratively to help business clients understand and own risk-based decisions. Experience creatively solving problems, balancing legal risk and business needs. Attention to detail and the ability to follow through in a fast-paced environment. A collaborative approach and demonstrated ability to work well under pressure, cross-functionally, and independently. Experience in working closely with Commercial or Contracts Counsel to support deal closure. Experience with AI review tools ( GCAI or similar ). Demonstrated success building and improving processes , not just running them. A passion for showing that Product Legal is a driver of innovation and business impact, not a blocker. Here’s what we’d love to see you bring to the table: A passion for AI and technology as drivers of legal transformation. Familiarity with regulated industries (e.g., financial services, payroll/tax SaaS, healthcare). Creative problem-solving skills and the confidence to take smart risks. Energy, curiosity, and a drive to be part of something groundbreaking. A team-first approach, with no job too big or too small. Our cash compensation amount for this role is between $199,150 - $245,618/year in Denver and between $221,275 - $272,906/year for New York/San Francisco. Final offer amounts are determined by multiple factors including candidate location, experience and expertise and may vary from the amounts listed above. At Gusto, we don't use titles the traditional way, as a signal of rank or hierarchy. Instead, our titles describe two things at once — your craft (what you do, e.g. Engineering, Design) and your scope of ownership (what you're accountable for) — which is why you'll see something like "Head of
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About Toptal Toptal is a global network of top talent in business, design, and technology that enables companies to scale their teams, on-demand. With $200+ million in annual revenue and team members based around the globe, Toptal is the world’s largest fully remote workforce. We take the best elements of virtual teams and combine them…
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About Toptal Toptal is a global network of top talent in business, design, and technology that enables companies to scale their teams, on-demand. With $200+ million in annual revenue and team members based around the globe, Toptal is the world’s largest fully remote workforce. We take the best elements of virtual teams and combine them…
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About Toptal Toptal is a global network of top talent in business, design, and technology that enables companies to scale their teams, on-demand. With $200+ million in annual revenue and team members based around the globe, Toptal is the world’s largest fully remote workforce. We take the best elements of virtual teams and combine them…
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Reports to: VP, Sales Enablement About Axiom Axiom, a leading global marketplace for on-demand legal talent, is leading a revolution in the legal industry. The Axiom model disrupts the traditional allocation of work to law firms and in-house teams. By matching highly credentialed lawyers and legal talent with legal work across industries and practice areas,…
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Reports to: VP, Sales Enablement About Axiom Axiom, a leading global marketplace for on-demand legal talent, is leading a revolution in the legal industry. The Axiom model disrupts the traditional allocation of work to law firms and in-house teams. By matching highly credentialed lawyers and legal talent with legal work across industries and practice areas,…
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Superside is looking for a craft-focused, creatively driven Video Editor to help us take our video production to the next level. We’ve already redefined how creative work gets done, video included, by combining world-class talent, smart workflows, and cutting-edge tools. We're continuously rethinking how it’s produced, delivered, and experienced in the creative industry. This role…
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the Job We are recruiting speakers of European languages for remote voice recording projects supporting a leading global AI and language technology company. Speakers of all European languages are welcome to apply, including German, French, Italian, Dutch, Swedish, Polish, Finish and other European languages. Tasks are simple and may include reading and recording short sentences, listening to audio clips, and checking whether pronunciation sounds clear and natural. No professional voice acting or previous project experience is required. Clear instructions will be provided before each task. Application Process Click “Apply” to complete a short application form Provide a brief voice sample if requested Receive instructions before starting a project What We Offer Fully remote, part-time opportunities Flexible participation based on your availability Simple tasks that can be completed from home Clear instructions and team support Opportunities to join future voice projects No previous experience required Possible Tasks Read and record short sentences Listen to and compare audio clips Check pronunciation, clarity, and naturalness Identify unclear audio Follow the provided instructions and submit tasks on time Qualifications Native or fluent proficiency in at least one European language Able to understand English instructions Clear and natural Malay pronunciation Access to a smartphone or computer with a stable internet connection Able to record in a reasonably quiet environment Responsible and able to complete tasks independently You do not need to be a professional voice actor. Beginners are welcome to apply. PS : Our team reviews applications regularly. Please complete all required application steps to be considered for suitable Malay voice projects. To apply: https://weworkremotely.com/remote-jobs/t-maxx-international-ai-voice-recording-contributor-remote-part-time
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the Job We are recruiting speakers of European languages for remote voice recording projects supporting a leading global AI and language technology company. Speakers of all European languages are welcome to apply, including German, French, Italian, Dutch, Swedish, Polish, Finish and other European languages. Tasks are simple and may include reading and recording short sentences, listening to audio clips, and checking whether pronunciation sounds clear and natural. No professional voice acting or previous project experience is required. Clear instructions will be provided before each task. Application Process Click “Apply” to complete a short application form Provide a brief voice sample if requested Receive instructions before starting a project What We Offer Fully remote, part-time opportunities Flexible participation based on your availability Simple tasks that can be completed from home Clear instructions and team support Opportunities to join future voice projects No previous experience required Possible Tasks Read and record short sentences Listen to and compare audio clips Check pronunciation, clarity, and naturalness Identify unclear audio Follow the provided instructions and submit tasks on time Qualifications Native or fluent proficiency in at least one European language Able to understand English instructions Clear and natural Malay pronunciation Access to a smartphone or computer with a stable internet connection Able to record in a reasonably quiet environment Responsible and able to complete tasks independently You do not need to be a professional voice actor. Beginners are welcome to apply. PS : Our team reviews applications regularly. Please complete all required application steps to be considered for suitable Malay voice projects. To apply: https://weworkremotely.com/remote-jobs/t-maxx-international-german-french-voice-recording-contributor-remote-part-time
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the Role: Gusto is seeking a Manager for our Health Insurance Benefits Advising team who is passionate about providing small business owners and their employees with the best customer experience and expert benefits advice. You will lead a licensed benefits advisor organization by empowering and enabling your individual contributors to deliver a best in class customer experience effectively in a fast paced environment. You’ll be a great fit if you also have experience in effectively managing OKR/team initiatives while also leading a high performing team. About the Team: The Health Insurance Benefits Advising team at Gusto is focused on understanding the health insurance needs of small businesses, and consulting on solutions to help their employees thrive. The Benefits Advising leader will empower a team in Gusto’s licensed advising renewal organization, ensuring our customers offer the best health insurance and benefits offerings for their employees. This role will balance both customer impact and operational excellence: you’ll be responsible for driving customer retention, expansion, and exceptional customer experience at scale. Your team will support small business owners in accessing the best health insurance and holistic benefits offerings - including ancillary coverage, tax-advantaged accounts, and retirement plans like 401(k). Much of this work is centered around small group health insurance, including fully insured and level-funded plans, where tailored guidance is essential for customer success. You’ll directly empower a team of 10-15 licensed advisors and specialists, guiding them through renewal cycles and enabling them to serve as trusted advisors to our customers. Here’s what you’ll do day-to-day: Empower & Coach to Operational Excellence: Provide regular coaching and performance management (via 1:1s and monthly reviews) focused on technical mastery, customer-centricity, and hitting KPIs. Drive retention and revenue growth : Deliver on retention targets by ensuring tailored, high-quality renewal experiences through a customer’s renewal and ongoing benefits experience. Evolve the customer experience : Use customer feedback and data to identify and drive improved processes and deliver more holistic, outcomes-focused advising. Act as project manager for large-scale, cross-functional initiatives that result in better outcomes for our customers Lead change management : Guide organization-wide improvements, enabling advisors and managers to adapt and thrive in a dynamic environment. Foster culture and engagement : Build a culture rooted in Gusto’s values, creating an environment of trust, feedback, and continuous learning. Work cross-functionally : Partner with Product, Carrier Ops, Sales, and other CX teams to act as the voice of the Advisor by surfacing feedback to improve tooling, training, workflows, and the overall customer experience. Champion AI integration: Identify high-impact opportunities, coach your team to build critical AI fluency, and shape the future of our customer journey by leveraging new tools for smarter, more proactive customer engagement. Here’s what we're looking for: 4-6 years of formal leadership experience in benefits advisory, customer success or renewals, or a similar field Direct experience with small group health insurance (fully insured, level-funded or PEO models) is required. Proven ability to drive revenue growth, customer retention, and expansion through consultative renewal and upsell strategies Analytic and strategic thinker with the ability to translate data into insights and actions Strong operational skills, proactive approach to process improvement, and previous experience driving initiatives and best practices that improve customer experience Ability to evaluate and adopt AI tools strategically to measurably improve advisor productivity, customer retention, and operational efficiency —while balancing innovation with risk management, compliance requirements, and maintaining customer trust in a licensed advisory context Experience with technology/automation solutions such as Salesforce, APIs, and benefits administration platforms Executive presence with the ability to align leaders across CX, Sales, and Product, to lead high-impact initiatives Customer-first mentality with a first-principles-thinking approach Thrives in and can lead a team through a fast-paced environment with constant change and rapid growth Able to make measured, objective, data-driven decisions on a daily basis Holds (or will be expected to hold) a Life & Health insurance license Our cash compensation amount for this role is $86,530/yearly - $106,000/yearly in Phoenix and $92,245/yearly - $113,000/yearly in Denver, Chicago and Las Vegas. Final offer amounts are determined by multiple factors including candidate location, experience and expertise and may vary from the amounts listed above. At Gusto, we don't use titles the traditional way, as a signal of rank or hierarchy. Instead, our titles describe two things at once — your craft (what you do, e.g. Engineering, Design) and your scope of ownership (what you're accountable for) — which is why you'll see something like "Head of X" instead of a rank word like "Director" that tells you neither. Because of this, the title on this posting may look different from what you'd expect based on the scope and seniority of the role, and from how similar roles are typically titled elsewhere. If you have questions about how this role compares to your current title or level, your recruiter can help translate. Gusto has physical office spaces in Denver, San Francisco, and New York City. Employees who are based in those locations will be expected to work from the office on designated days approximately 2-3 days per week (or more depending on role). The same office expectations apply to all Symmetry roles, Gusto's subsidiary, whose physical office is in Scottsdale. Note: The San Francisco office expectations encompass both the San Francisco and San Jose metro areas. When approved to work from a location other than a Gusto office, a secure, reliable, and consistent internet connection is required. This includes no
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Our client, a dynamic Amazon FBA business with a global presence, is looking for a talented and experienced Supplier Sourcing & Procurement Specialist to join the vibrant team for a full time remote job.
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Company Summary Arlo Solutions (Arlo) is an information technology consulting services company that specializes in delivering technology solutions. Our reputation reflects the high quality of the talented Arlo Solutions team and the consultants working in partnership with our customers. Our mission is to understand and meet the needs of both our customers and consultants by…
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About HuzzleAt Huzzle, we connect talented professionals with exciting opportunities at leading companies across the US, UK, Canada, Europe, and Australia.
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the Role Gusto’s Finance team is rebuilding planning, forecasting, and analysis with AI at the center. As Staff FP&A AI Architect, you’ll design and lead the technical and process architecture that turns FP&A from a manual, spreadsheet-driven cycle into an automated, insight-generating function. You’re a hybrid: deep enough in finance to understand driver-based planning, variance analysis, and board reporting, and deep enough in data and AI to design the systems that automate them. You’ll partner with the CFO org, FP&A, Accounting, Data, and Engineering. About the Team This is a new role on the Enterprise AIT team, which drives the intelligent transformation of Gusto’s enterprise systems by integrating AI, automation, and advanced analytics across internal applications. The team works closely with Finance, Business Ops, IT, and Security, and this role brings dedicated AI architecture capacity to FP&A and the CFO org. What You’ll Do Set the strategy: Define the multi-year architecture and roadmap for AI-enabled planning, forecasting, and reporting, prioritizing use cases by value, feasibility, and risk. Build forecasting systems: Architect driver-based, ML-assisted forecasts for revenue, headcount, opex, and cash, combining statistical models with LLM workflows and benchmarking against human forecasts. Automate analysis: Build agentic workflows for variance commentary, flux analysis, scenario modeling, board and QBR narratives, and ad-hoc “ask the numbers” questions. Own the finance data foundation: Work with Data Engineering on governed data models connecting the GL, billing, CRM, HRIS, and planning tools, so AI outputs are traceable and auditable. Embed controls and trust: Establish evals, human-in-the-loop checkpoints, lineage, and audit trails that meet SOX, security, and privacy requirements. Evaluate and select tools: Drive build-vs-buy decisions across planning platforms, LLM providers, and orchestration frameworks. Lead through influence: Mentor analysts and engineers, create reusable patterns and templates, and drive AI adoption across Finance. Measure impact: Report on cycle-time reduction, forecast accuracy, analyst capacity freed, and decision latency. What We’re Looking For Required 10+ years in FP&A, corporate finance, finance systems, data science, or finance engineering, including 3+ years designing or leading AI/ML or advanced automation for finance Strong FP&A fundamentals: driver-based modeling, operating plans, rolling forecasts, SaaS or fintech metrics, variance analysis Hands-on experience with LLMs and agentic systems (prompting, RAG, tool use, evals) and classical forecasting (time series, regression, ensembles) Proficiency in SQL and Python, a modern data stack (e.g., Snowflake, Databricks, dbt), and BI tools Experience with enterprise planning platforms and ERP/GL systems Track record shipping production-grade solutions under SOX, data governance, and security review Exceptional communication: able to explain model behavior to a CFO and system design to an engineer Nice to have Payroll, HR tech, fintech, or SaaS finance experience Experience building internal tools with Engineering Familiarity with MCP-style integrations and AI governance frameworks CPA, CFA, or an advanced quantitative degree Ideal Attributes Finance-fluent builder, systems thinker, rigorous about trust (evals, lineage, and human-in-the-loop as design requirements), pragmatic on build vs. buy, influencer and teacher, and outcome-driven. AI Fluency Expectations Expert/Transformer level, expected to set AI standards for Finance. Advanced in LLM platforms (Anthropic, OpenAI, Gemini), agent frameworks and MCP, and Python/SQL; proficient in Snowflake/Databricks/dbt, planning platforms (Anaplan, Adaptive, Pigment), ERP/GL (NetSuite), and BI tools. Our cash compensation amount for this role is targeted at $185,000-$205,000 /yr in Denver & most remote locations, and $225,000-$250,000 /yr for San Francisco, Seattle & New York. Final offer amounts are determined by multiple factors, including candidate experience and expertise, and may vary from the amounts listed above. At Gusto, we don't use titles the traditional way, as a signal of rank or hierarchy. Instead, our titles describe two things at once — your craft (what you do, e.g. Engineering, Design) and your scope of ownership (what you're accountable for) — which is why you'll see something like "Head of X" instead of a rank word like "Director" that tells you neither. Because of this, the title on this posting may look different from what you'd expect based on the scope and seniority of the role, and from how similar roles are typically titled elsewhere. If you have questions about how this role compares to your current title or level, your recruiter can help translate. Gusto has physical office spaces in Denver, San Francisco, and New York City. Employees who are based in those locations will be expected to work from the office on designated days approximately 2-3 days per week (or more depending on role). The same office expectations apply to all Symmetry roles, Gusto's subsidiary, whose physical office is in Scottsdale. Note: The San Francisco office expectations encompass both the San Francisco and San Jose metro areas. When approved to work from a location other than a Gusto office, a secure, reliable, and consistent internet connection is required. This includes non-office days for hybrid employees. Reliable, consistent presence: We expect regular and predictable attendance, whether you're working in-office, hybrid, or fully remote, so that you stay closely connected to your team, customers, and stakeholders in real time and ensure colleagues and customers receive the timely support and responsiveness they deserve. Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto. Gusto is proud to be an equal opportunity employer. We do not discriminate in hi
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About Toptal Toptal is a global network of top talent in business, design, and technology that enables companies to scale their teams, on-demand. With $200+ million in annual revenue and team members based around the globe, Toptal is the world’s largest fully remote workforce. We take the best elements of virtual teams and combine them…
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Build a Safer World. TRM Labs provides AI-powered intelligence solutions that help public and private sector agencies investigate and disrupt crime. TRM's platforms enable investigators to trace illicit activity, build cases, and construct operating pictures of threat networks. Leading agencies and businesses worldwide rely on TRM to make the world safer and more secure. "At…
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Senior Freelance Recruiter (Tech | Commission-Based)We are expanding a network of experienced freelance recruiters who can deliver strong candidates for tech roles across Europe.
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Mantle Squad Role Overview Mantle Squad Members are community ambassadors who extend the Mantle team by bridging the ecosystem with global Web3 communities through engagement, activations, and localized storytelling. We are searching for talents who are strong in one or more of the skill areas below and can contribute meaningfully while collaborating with the broader…
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the Role: We’re looking for a Head of Internal Controls to join Gusto’s Finance, BizOps & Strategy team. This leader will partner with accounting and technical leaders to build and scale a forward-thinking internal controls environment that supports Gusto’s growth and operational maturity. As the Head of Internal Controls, you will lead Gusto’s controls program across business process controls and IT controls. The scope includes the proprietary and third-party systems supporting Gusto’s payroll, health benefits, retirement, and other financial products. You will build the team, set the program’s strategy, and embed practical controls into how Gusto’s products, systems, and financial processes are designed and operated. You will also define what an AI-forward internal controls function can look like, both by applying AI to controls work and by establishing oversight of AI-enabled financial processes and software development. The ideal candidate is a hands-on controls leader who has built or scaled an ICFR program and led experienced teams. They can engage collaboratively with accounting and technical leaders, understand proprietary systems and complex data flows, and translate risk into controls that support the business without creating unnecessary operational burden. Here’s what you’ll do day-to-day: Build and lead Gusto’s internal controls function, bringing business process controls and IT controls together under a single program and developing the team needed to support both areas. Own Gusto’s risk-based ICFR framework across financial processes and the systems and data that support them, including scoping, control design, documentation, testing, issue evaluation, and remediation. Strengthen the control environment supporting Gusto’s complex operations, proprietary systems, and evolving products. Partner early with Accounting, Finance, Product, Engineering, Data, Security, and Risk to build control and auditability into new products, systems, and processes without creating unnecessary manual work or disruption. Set the vision for an AI-forward internal controls function, using AI and automation to rethink how risk is identified, evidence is evaluated, and controls are tested and monitored. Establish practical oversight for risks introduced by AI-enabled financial processes and software development. Lead the relationship with external auditors, ensuring alignment on risk, scope, testing, evidence, and remediation. Establish clear governance and accountability for internal controls, including training across Gusto and reporting to senior management and the Audit Committee on the program’s health and effectiveness. Here’s what we're looking for: 12+ years of progressive experience in a Big 4 accounting firm, internal audit, or SOX compliance role program in a complex, scaling organization with professional certifications like CIA or CISA. 5+ years of people leadership experience, with a track record of hiring, coaching, and developing experienced controls professionals and distributing judgment and institutional knowledge across a team. Deep knowledge of US GAAP, the COSO framework, and the requirements supporting management’s ICFR assessment and external auditor attestation. Breadth across business process controls and IT controls, with depth in at least 1 discipline and the judgment to lead experienced specialists across both. Experience in a technology-driven environment with proprietary applications, automated controls, complex data flows, high transaction volumes, and evolving products. Experience in fintech, payments, payroll, or financial services is preferred. A builder who can establish a long-term strategy and operating model while remaining close enough to the work to resolve ambiguous risks, challenge conclusions, and guide remediation. The ability to influence senior leaders, translate technical and financial risks into practical decisions, and work credibly with Product, Engineering, external auditors, and the Audit Committee. An AI-forward mindset. You are already experimenting with AI and automation to improve how internal controls work, from risk identification and evidence evaluation to testing and monitoring. A practical understanding of how AI changes the control environment, including the risks introduced by AI-generated code and AI-enabled financial processes, and the ability to partner with Engineering and business teams to establish practical oversight. CPA, CIA, CISA, or a comparable professional certification is preferred. Our cash compensation amount for this role is between $188,510 - $232,496/year in Denver and between $221,275 - $272,906/year for New York/San Francisco. Final offer amounts are determined by multiple factors including candidate location, experience and expertise and may vary from the amounts listed above. At Gusto, we don't use titles the traditional way, as a signal of rank or hierarchy. Instead, our titles describe two things at once — your craft (what you do, e.g. Engineering, Design) and your scope of ownership (what you're accountable for) — which is why you'll see something like "Head of X" instead of a rank word like "Director" that tells you neither. Because of this, the title on this posting may look different from what you'd expect based on the scope and seniority of the role, and from how similar roles are typically titled elsewhere. If you have questions about how this role compares to your current title or level, your recruiter can help translate. Gusto has physical office spaces in Denver, San Francisco, and New York City. Employees who are based in those locations will be expected to work from the office on designated days approximately 2-3 days per week (or more depending on role). The same office expectations apply to all Symmetry rol
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the Role: As the IT Controls Engineer you will own, evolve, and scale IT General Controls (ITGCs) across Gusto's enterprise application ecosystem including NetSuite, Workday, Salesforce, and adjacent platforms, serving as the single point of accountability for ITGC design, testing, remediation, and audit readiness. Sitting within the Enterprise Applications organization, you will partner closely with Internal Audit, IT, Security, and Finance to ensure Gusto meets SOX 404 compliance requirements while strengthening our broader risk posture. You will not only maintain a best-in-class controls environment, but will also pioneer the use of AI and automation to make controls testing faster, smarter, and more continuous, transforming assurance from a periodic, manual exercise into a scalable, intelligent capability. In line with Gusto's enterprise risk management strategy, you will reduce manual effort across the compliance lifecycle while raising the bar on control precision and coverage as the company scales. This is a senior, high-impact individual contributor role that blends deep IT controls expertise with a forward-looking vision for AI-augmented assurance, combining technical rigor, cross-functional partnership, and strategic systems thinking to build a controls function that is both audit-ready and future-proof. About the Team: This role will report to the Enterprise AIT team, a group focused on driving the intelligent transformation of Gusto’s enterprise systems. The Enterprise AIT team is responsible for integrating AI, automation, and advanced analytics across our internal applications ecosystem to improve scalability, efficiency, and decision-making. Partnering closely with Finance, Business Ops, IT, and Security, the team enables Gusto’s enterprise systems to become smarter, more predictive, and more adaptive. This is a new role, designed to expand the team’s capacity to operationalize AI within enterprise workflows and support Gusto’s broader Enterprise Systems strategy. Here’s what you’ll do day-to-day: Own ITGC design and operation across enterprise applications — including logical access, change management, SDLC, computer operations, and segregation of duties (SoD). Lead the 1st-line control environment for in-scope enterprise applications, partnering with application owners and engineering leads to embed controls into operational workflows rather than bolting them on. Drive SoD strategy across ERP, HRIS, and CRM — including role design reviews, conflict remediation, mitigating control design, and ongoing monitoring tooling (e.g., Pathlock, SailPoint, Saviynt, native role analyzers). Manage the audit lifecycle as the primary 1st-line liaison with Internal Audit, External Audit, and the SOX PMO — walkthroughs, evidence collection, deficiency remediation, and management responses. Build AI-native continuous controls monitoring — including LLM-based evidence review, agentic control testing, and automated anomaly surveillance — to eliminate manual evidence collection, shift controls left, and surface exceptions in near real time. Treat AI agents as control operators with the same evidence and validation expectations as human operators. Own the controls posture for Gusto's internal AI and automation portfolio. Partner with AI-builder teams across the company (Finance & BizOps, GRC, Engineering) to review internal AI use cases, classify by risk category, and ensure controls, evidence trails, and validation travel with the build — not bolted on after launch. Be the senior 1st-line owner for "do our internal AI builds meet our control standards? Lead access governance including provisioning/deprovisioning workflows, periodic user access reviews (UARs), privileged access management, and integration with the IGA platform. Govern application change management for in-scope systems — approvals, segregation between developers and production, emergency change handling, and release evidence. Mature the controls program by leading rationalization initiatives, control consolidation, and the adoption of automated/preventive controls over manual/detective ones. Partner cross-functionally with Security/GRC, Legal, Finance/Accounting, People Operations, and Revenue Operations to ensure controls support — rather than impede — the business. Here’s what we're looking for: 10+ years of experience in IT controls, audit, or enterprise applications governance, with a strong hands-on background operating in the 1st line of defense as a control owner across NetSuite, Workday, and/or Salesforce. Deep expertise in SOX 404, COSO, COBIT, and ITGC frameworks, including segregation of duties (SoD) design and remediation across ERP, HRIS, and CRM environments. Proven track record leading external audit engagements (Big 4 or equivalent) as the management-side owner, with public company or IPO readiness experience preferred. Demonstrated experience building and deploying AI-augmented controls work including agents, LLM-based reviewers, or automated anomaly detection, with the ability to design controls both for and with AI systems. Strong judgment on AI risk, including model risk, prompt injection, output validation, and audit trail design, with hands-on familiarity with agentic tooling such as Claude Code, MCPs, or LLM-based evidence pipelines. Excellent communicator who can translate complex control concepts for executives, auditors, and engineers, with experience in continuous controls monitoring (CCM) and data-driven assurance approaches. Relevant certifications (CISA, CISSP, CIA, CPA, or equivalent) and familiarity with adjacent frameworks including SOC 1/2, ISO 27001, NIST CSF, and PCI DSS are a plus. Our cash compensation amount for this role is targeted at $205,000-$220,000 /yr in Denver & most remote locations, and $245,000-$265,000 /yr for San Francisco, Seattle & New York. Final offer amounts are determined by multiple factors, including candidate experience and expertise, and may vary from the amounts listed above. At Gusto, we don't use titles the traditional way, as a signal of rank or hierarchy. Instead, our titles describe two things at once — your craft (what you do, e.g. Engineering, Design) and your scope of ownership (what you're accountable for) — which is why you'll see something like "Head of X" instead of a rank word like "Director" that tells you neither. Because of this, the title on this posting may look different from what you'd expect based on the scope and seniority of the role, and f
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We are looking for an experienced Partner Sales Manager to ignite partnerships by identifying and recruiting new partners for long-term success and nurture ongoing relationships with key strategic Global Systems Integrator partners. Our ultimate goal is building channels and alliances that drive new customer adoption and revenue. This is a great opportunity for you to…
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Role: Admin & Accounts CoordinatorWork Schedule: Monday to Friday, aligned with Australian business hours Compensation range:$1,300 - $1,700 AUD / Monthly (before tax and deductions) Who We Are: At Hunt St, we help Australian companies hire top remote talent in the Philippines.
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hiring a Expenses Administrator for a UK-based employer, fully remote from South Africa.
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the Role: Gusto is building its own P&C insurance agency — moving from a third-party referral model to a first-party, payroll-integrated experience that protects small businesses as they grow. We have policies in force and a growing book of business. What we don't yet have is a licensed account manager inside the company servicing it. You'll be our first, and the foundation of the service function: owning daily servicing of the book, running the proactive outreach that keeps clients correctly covered, and turning every recurring case into a product spec so the next hundred don't need a human. About the Team: The Business Insurance team is building Gusto's P&C insurance agency from the ground up, across core small commercial lines including Workers' Compensation. We partner closely with carrier counterparts and work hand-in-hand with product, engineering, design, data, sales, and licensed insurance professionals to ship a quote, bind, and service experience that's fast, accurate, and easy to manage over time. The team is small, cross-functional, and highly execution-oriented — ideal for someone who thrives in ambiguity and wants to build durable operations in a zero-to-one environment. Here’s what you’ll do day-to-day: Own daily servicing of the assigned book: endorsements, certificates of insurance, coverage questions, premium audits, billing disputes, cancellations, reinstatements, and renewals. Accountable for outcomes connected to Business Insurance customers. Serve as the liaison between insureds, carriers, and our licensed producers — explaining coverage, exclusions, and exposures in plain language. Run proactive outreach using payroll data a traditional agency doesn't have: catching FEIN mismatches, new-state hires, and class code drift before they become coverage gaps. Work the pending cancellation and non-pay queue — find out what's actually driving each cancellation, fix what's fixable, and secure reinstatement or replacement coverage. Handle claims intake and status reporting, and coordinate hand-offs to the carrier's adjusting team. Document every recurring case as a product spec, partnering with product and engineering to automate certificate generation, endorsement submission, and intake triage — using AI tools daily for drafting, summarization, and triage. Write the SOPs, escalation paths, and service standards for the team Here’s what we're looking for: 5+ years of commercial lines service experience at an independent agency, brokerage, or carrier, servicing small commercial accounts end to end. Workers' Compensation depth — class codes, experience modifiers, premium audits, and state-specific requirements. Pay-as-you-go WC experience is a strong plus. Experience working in carrier portals (Hartford, AmTrust, etc) and coordinating with carrier underwriting/servicing teams to service an agency book of business. AI and automation fluency — you've used AI tools in real service work (drafting, summarization, triage, outreach) and have opinions about where they hold up and where they don't. Evidence you build, not just execute — a process you documented, a workflow you redesigned, or a tool you got built. We'll ask for specifics. A compliance instinct: you know when something needs a licensed person, a carrier's sign-off, or a documented file, and you don't improvise around it. An active Property & Casualty producer license (Colorado resident preferred), or willingness to obtain one within 90 days of starting — we sponsor the coursework and exams — plus willingness to obtain nonresident licenses across our footprint over time. Preferred: industry designations (CISR, CIC, AAI, ACSR, or CPCU); multi-state or nonresident licensing already in place; experience at a digital agency, insurtech, or MGA, or having stood up a service function from scratch. If you don't think you meet every point above but you're excited about this work, apply anyway. Our cash compensation amount for this role is between $83,265 - $102,000/year in Denver. Final offer amounts are determined by multiple factors including candidate location, experience and expertise and may vary from the amounts listed above. At Gusto, we don't use titles the traditional way, as a signal of rank or hierarchy. Instead, our titles describe two things at once — your craft (what you do, e.g. Engineering, Design) and your scope of ownership (what you're accountable for) — which is why you'll see something like "Head of X" instead of a rank word like "Director" that tells you neither. Because of this, the title on this posting may look different from what you'd expect based on the scope and seniority of the role, and from how similar roles are typically titled elsewhere. If you have questions about how this role compares to your current title or level, your recruiter can help translate. Gusto has physical office spaces in Denver, San Francisco, and New York City. Employees who are based in those locations will be expected to work from the office on designated days approximately 2-3 days per week (or more depending on role). The same office expectations apply to all Symmetry roles, Gusto's subsidiary, whose physical office is in Scottsdale. Note: The San Francisco office expectations encompass both the San Francisco and San Jose metro areas. When approved to work from a location other than a Gusto office, a secure, reliable, and consistent internet connection is required. This includes non-office days for hybrid employees. Reliable, consistent presence: We expect regular and predictable attendance, whether you're working in-office, hybrid, or fully remote, so that you stay closely connected to your team, customers, and stakeholders in real time and ensure colleagues and customers receive the timely support and responsiveness they deserve. Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto. Gusto is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status,
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the Role: Gusto is building its own P&C insurance agency, and our servicing team is growing right alongside it. You'll lead the licensed team that keeps our commercial book correctly covered — endorsements, renewals, claims, carrier relationships — while building the systems, SOPs, and automation that let that team scale without headcount scaling at the same rate. This is a hands-on leadership role: you'll hire, coach, and grow a small licensed team, own service quality and compliance for the function, and still pick up the phone when it matters. About the Team: The Business Insurance team is building Gusto's P&C insurance agency from the ground up, across core small commercial lines including Workers' Compensation. We partner closely with carrier counterparts and work hand-in-hand with product, engineering, design, data, sales, and licensed insurance professionals to ship a quote, bind, and service experience that's fast, accurate, and easy to manage over time. You'll lead the licensed servicing arm of that team — small today, growing fast — reporting into Financial Services leadership. Here’s what you’ll do day-to-day: Hire, onboard, and lead a small team of licensed account managers, setting the service standards, escalation paths, and quality bar they work against. Own service-level performance for the book — response and resolution time, endorsement cycle time and accuracy, save rate on the cancellation queue, client satisfaction — and report on it to Financial Services leadership. Carry the toughest escalations yourself: contested or rescinded broker-of-record situations, complex coverage disputes, and carrier issues your team can't yet close alone. Own the carrier relationship on servicing matters — appointment paperwork, escalation channels, SLA negotiation — and represent the servicing function in cross-functional planning with product and engineering. Translate recurring manual work into product requirements, partnering with product and engineering on automation (certificate generation, endorsement submission, intake triage), and push your team's fluency with AI tools in daily service work. Own the compliance backbone of the function — supervision documentation, continuing education tracking, and record retention for licensed communications — in partnership with Legal and Compliance. Coach your team's growth through regular 1:1s and performance conversations, and build the hiring plan that keeps pace with the book. Here’s what we're looking for: 5+ years of commercial lines service experience at an independent agency, brokerage, or carrier, including 1–2+ years leading or supervising a service team. Workers' Compensation depth — class codes, experience modifiers, premium audits, pay-as-you-go WC experience is a strong plus — and the ability to turn that depth into training and SOPs for a team. Experience working in carrier portals (Hartford, AmTrust, etc) and comfort partnering directly carrier relationship managers. AI and automation fluency — you've used AI tools in real service work, can coach a team to use them well, and have a track record of turning manual processes into automated ones. A compliance instinct sharp enough to carry supervisory responsibility for licensed staff — you know what needs a licensed sign-off, a carrier's approval, or a documented file, and you build that discipline into your team. A coaching-first leadership style: you'd rather build a team that outgrows the need for you on any single case than be the best individual servicer in the room. An active Property & Casualty producer license (Colorado resident preferred, or obtainable within 90 days with Gusto's support), plus willingness to obtain nonresident licenses across our operating footprint. Preferred: prior experience building or scaling a service function from scratch (agency, insurtech, or MGA); industry designations (CIC, CPCU, CISR, AAI); multi-state or nonresident licensing already in place. If you don't think you meet every point above but you're excited about this work, apply anyway. Our cash compensation range for this role is $92,245.00-$113,000.00 in Denver. Additional locations will vary based on our geographical pay approach. Final offer amounts are determined by multiple factors, including candidate location, experience, and expertise, and may vary from the amounts listed above. At Gusto, we don't use titles the traditional way, as a signal of rank or hierarchy. Instead, our titles describe two things at once — your craft (what you do, e.g. Engineering, Design) and your scope of ownership (what you're accountable for) — which is why you'll see something like "Head of X" instead of a rank word like "Director" that tells you neither. Because of this, the title on this posting may look different from what you'd expect based on the scope and seniority of the role, and from how similar roles are typically titled elsewhere. If you have questions about how this role compares to your current title or level, your recruiter can help translate. Gusto has physical office spaces in Denver, San Francisco, and New York City. Employees who are based in those locations will be expected to work from the office on designated days approximately 2-3 days per week (or more depending on role). The same office expectations apply to all Symmetry roles, Gusto's subsidiary, whose physical office is in Scottsdale. Note: The San Francisco office expectations encompass both the San Francisco and San Jose metro areas. When approved to work from a location other than a Gusto office, a secure, reliable, and consistent internet connection is required. This includes non-office days for hybrid employees. Reliable, consistent presence: We expect regular and predictable attendance, whether you're working in-office, hybrid, or fully remote, so that you stay closely connected to your team, customers, and stakeholders in real time and ensure colleagues and customers receive the timely support and responsiveness they deserve. Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto. Gusto is proud to
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the Role: Gusto is seeking a Senior Enhanced Due Diligence (EDD) Investigations Analyst to support our Financial Crime Compliance (FCC) program. This is an individual contributor role within the EDD Investigations team, focused on conducting the most complex due diligence reviews to identify, assess, and mitigate regulatory, financial crime, and reputational risk. In this role, you will independently perform in-depth EDD investigations for the highest-risk customers and most complex entity structures, using a combination of human judgment, open-source intelligence, and AI-enabled tools. You will provide specialized risk analysis to internal partners and make well-supported recommendations on onboarding, monitoring, and exit decisions, balancing regulatory obligations and customer experience. EDD at Gusto presents unique and intellectually engaging challenges. Our platform supports hundreds of thousands of small businesses across diverse industries, ownership structures, and geographies, which means no two investigations look exactly alike. From onboarding through ongoing monitoring, you’ll work through nuanced risk profiles and layered entity structures that require rigor, sound judgment, and adaptability. This role is ideal for someone who can balance a high volume of reviews with deep, independent investigative work on complex matters, and who uses AI as a core part of how they work to improve both efficiency and quality. About the Team: The Enhanced Due Diligence Investigations team conducts thorough reviews of higher-risk customers and activities, from the point of onboarding through ongoing monitoring. The team performs Know Your Customer (KYC) reviews to verify that new customers are legitimate businesses, and evaluates ownership and control structures, source of wealth and funds, adverse media, sanctions exposure, and other risk indicators to ensure Gusto meets regulatory expectations and maintains platform integrity. Here’s what you’ll do day-to-day: Independently conduct enhanced due diligence reviews for the highest-risk customers in accordance with internal procedures and regulatory expectations, including periodic and event-driven reviews Perform in-depth open-source research and documentation analysis to assess adverse media, sanctions and PEP exposure, industry and geographic risk, source of funds and wealth, and beneficial ownership and control structures Evaluate the most complex or multi-layered entities, synthesize findings into clear investigative summaries, and draft Suspicious Activity Reports (SARs) when appropriate Investigate and independently resolve EDD-related alerts involving sanctions exposure, adverse media, PEPs, marijuana-related businesses, or other elevated risk indicators, making sound, risk-based recommendations and escalating to EDD leadership where guidance is needed to resolve an issue Independently perform KYC reviews during customer onboarding, verifying business legitimacy, identity, and beneficial ownership, and resolving complex or escalated cases, including those with opaque ownership structures, high-risk indicators, or conflicting information, with minimal guidance Leverage AI-enabled tools to accelerate issue spotting, alert triage, research, and documentation, providing clear context and constraints through prompt refinement while maintaining human judgment and accountability Critically review and edit AI-generated research or summaries to ensure accuracy, completeness, and regulatory soundness, applying Gusto's AI policies and data protection standards when handling sensitive information Identify opportunities to improve investigative workflows, contribute to EDD desktop guides and training materials, and surface insights on emerging trends to support continuous program improvement Mentor junior analysts on open-source research, beneficial ownership analysis, and risk documentation through case reviews and structured feedback Here’s what we're looking for: 5+ years of experience conducting enhanced due diligence, AML investigations, KYC, customer due diligence, or similarly deep investigative or research-driven work Strong investigative writing skills with the ability to independently summarize highly complex fact patterns and risk assessments Excellent research and analytical skills, including comfort working with large volumes of information Extensive experience conducting open-source research and adverse media analysis Deep familiarity with regulatory expectations related to EDD, SAR reporting, and customer due diligence Ability to apply sound, independent judgment in ambiguous or higher-risk scenarios Strong organizational skills and attention to detail, comfortable managing multiple complex cases simultaneously Experience using AI-enabled tools as part of day-to-day investigative workflows, including refining prompts and validating outputs Collaborative mindset and ability to work effectively with cross-functional teams Experience mentoring or providing structured feedback to junior investigators CAMS or other relevant compliance certifications strongly preferred Our cash compensation amount for this role is between $89,165/yr - $112,942/yr in Denver and $110,640/yr -$136,456/yr for New York/San Francisco. Final offer amounts are determined by multiple factors including candidate location, experience and expertise and may vary from the amounts listed above. Compensation for this position also includes an equity package and performance bonuses. At Gusto, we don't use titles the traditional way, as a signal of rank or hierarchy. Instead, our titles describe two things at once — your craft (what you do, e.g. Engineering, Design) and your scope of ownership (what you're accountable for) — which is why you'll see something like "Head of X" instead of a rank word like "Director" that tells you neither. Because of this, the title on this posting may look different from what you'd expect based on the scope and seniority of the role, and from how similar roles are typically titled elsewhere. If you have questions about how this role compares to your current title or level, your recruiter can help translate. Gusto has physical office spaces in Denver, San Francisco, and New York City. Employees who are based in those locations will be expected to work from the office on designated days approximately 2-3 days per week (or more depending on role). The same office expectations apply to all Symmetry roles, Gusto's subsidiary,
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the Role: Gusto is seeking a Senior Fraud Investigations Analyst to join our Fraud Investigations team. In this role, you will independently conduct the most complex end-to-end fraud investigations involving account takeover, business email compromise, identity theft, payment fraud, and other emerging fraud typologies. Using a combination of investigative expertise, open-source intelligence, internal data, and AI-enabled tools, you will identify root causes, assess risk, and document investigative findings. Fraud investigations at Gusto present unique and intellectually engaging challenges. Our platform supports hundreds of thousands of small businesses across diverse industries, ownership structures, and geographies, creating a dynamic fraud landscape that requires strong analytical thinking, sound judgment, and adaptability. Analysts encounter complex fact patterns, sophisticated social engineering schemes, and evolving attack vectors that often require balancing customer impact, operational considerations, and risk mitigation. This role is ideal for someone who enjoys deep investigative work, thrives in ambiguity, and leverages AI as a core part of their workflow to improve efficiency, consistency, and investigative quality. About the Team: The Fraud Investigations team is responsible for investigating fraud impacting Gusto, its customers, and its financial partners. The team conducts complex investigations, supports customer remediation and fund recovery efforts, and partners with Risk, Financial Crime Compliance, Product, and Engineering teams to identify emerging threats and strengthen fraud prevention controls. Through detailed investigative work and root cause analysis, the team helps protect the integrity of Gusto's platform and the small businesses we serve. Here’s what you’ll do day-to-day: Independently analyze account activity, transactional behavior, authentication data, customer communications, and external intelligence sources to surface fraud indicators and build well-supported investigative narratives Synthesize investigative findings into clear case narratives and prepare Unusual Activity Referrals (UARs) for Financial Crime Compliance partners when appropriate; escalate high-risk events with sound, risk-based remediation recommendations Support customers impacted by fraud and coordinate with external banking partners on fund recovery efforts, including Letters of Indemnity Leverage AI-enabled tools to accelerate alert triage, issue spotting, research, evidence gathering and documentation, while critically validating AI-generated outputs for accuracy and compliance with Gusto's AI policies Collaborate with Risk, Compliance, Product, Engineering, and Data Science to surface emerging threats, close control gaps, and improve investigative tooling and AI-assisted workflows Mentor junior analysts on fraud typology identification, evidence gathering, and case narrative quality through case reviews and structured feedback Here’s what we're looking for: 5+ years of fraud investigations, fraud detection, or similarly complex investigative work within a financial institution, FinTech, payment processor, or regulated environment Strong investigative writing and analytical skills with the ability to document complex fact patterns, develop defensible narratives, and assess risk across ambiguous scenarios Experience across fraud typologies including account takeover, business email compromise, identity theft, payment fraud, and social engineering Sound investigative judgment with the ability to manage multiple investigations simultaneously, make risk-based recommendations under pressure, and communicate findings with empathy and clarity to customers, external institutions, and cross-functional stakeholders Experience using AI-enabled tools in day-to-day investigative workflows and the ability to critically evaluate AI-generated outputs for accuracy, completeness, and alignment with investigative standards Experience mentoring or providing structured feedback to junior investigators Certified Fraud Examiner (CFE), CAMS, or other relevant financial crime certifications are a plus Our cash compensation amount for this role is between $89,165/yr - $112,942/yr in Denver and $110,640/yr -$136,456/yr for New York and San Francisco. Final offer amounts are determined by multiple factors including candidate location, experience and expertise and may vary from the amounts listed above. Compensation for this position also includes an equity package and performance bonuses. At Gusto, we don't use titles the traditional way, as a signal of rank or hierarchy. Instead, our titles describe two things at once — your craft (what you do, e.g. Engineering, Design) and your scope of ownership (what you're accountable for) — which is why you'll see something like "Head of X" instead of a rank word like "Director" that tells you neither. Because of this, the title on this posting may look different from what you'd expect based on the scope and seniority of the role, and from how similar roles are typically titled elsewhere. If you have questions about how this role compares to your current title or level, your recruiter can help translate. Gusto has physical office spaces in Denver, San Francisco, and New York City. Employees who are based in those locations will be expected to work from the office on designated days approximately 2-3 days per week (or more depending on role). The same office expectations apply to all Symmetry roles, Gusto's subsidiary, whose physical office is in Scottsdale. Note: The San Francisco office expectations encompass both the San Francisco and San Jose metro areas. When approved to work from a location other than a Gusto office, a secure, reliable, and consistent internet connection is required. This includes non-office days for hybrid employees. Reliable, consistent presence: We expect regular and predictable attendance, whether you're working in-office, hybrid, or fully remote, so that you stay closely connected to your team, customers, and stakeholders in real time and ensure colleagues and customers receive the timely support and responsiveness they deserve. Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. If you share our values and our enthusias
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the Role: As a Finance Intern on Gusto’s Finance, BizOps & Strategy (FBOS) team, you’ll spend 12 weeks working on real projects that shape how we run the business. You’ll support leaders in Customer Experience, EPD, and Corporate Development, helping turn financial data into decisions about margin, cost to serve, and resourcing. Day to day, that means building financial reports, analyzing costs to find savings, and partnering with teams across Gusto on projects that move the team’s roadmap forward. Along the way, you’ll use AI tools and automation to work faster and go deeper than a traditional finance internship allows. You’ll be paired with a dedicated mentor and a team manager who will support you from onboarding through your final presentation. By the end of the summer, you’ll have seen firsthand how finance works as a true partner to the business. Please note: We’ll be offering only one cohort start and end date (Cohort 1: May 17, 2027 - August 6, 2027). Deadline to Apply: Monday, October 26th at 4:00 pm PST About the Team: You'll join Gusto's Finance, BizOps & Strategy (FBOS) team, which provides financial, operational, and strategic support at the corporate, department, and product level as we scale to serve even more customers. Our partners sit directly inside business orgs like Customer Experience, EPD, and Corporate Development, translating financial data into operating decisions on margin, cost to serve, and resourcing. As Gusto evolves into an AI native company, we're using automation, predictive insights, and smarter data systems to define and defend our business model while accelerating growth. As a Finance Intern, you'll see firsthand how finance works as a true partner to the business rather than a back office function. Here’s what you’ll do day-to-day: Work cross-functionally on high-impact projects that use data, automation, and AI-powered tools Build and maintain recurring financial/operational reporting for your partner org Analyze cost or margin drivers and summarize findings for non-finance stakeholders Support a defined roadmap project end-to-end alongside your mentor Partner with CX/EPD/Corp Dev counterparts on data requests and ad hoc analysis Here’s what we're looking for: Rising junior or senior (entering your 3rd or 4th year after this internship) Demonstrates genuine interest in financial trends, technology innovation, and applying classroom knowledge to real business challenges Comfortable working in Excel/Google Sheets; curious about how AI tools can speed up analysis work Strong attention to detail and the ability to communicate findings clearly to non-finance stakeholders Self-starter, comfortable with ambiguity in a fast-paced environment Our cash compensation amount for this role is $32.70/hr for undergraduate students in Denver and $42.07/hr for undergraduate students in New York. At Gusto, we don't use titles the traditional way, as a signal of rank or hierarchy. Instead, our titles describe two things at once — your craft (what you do, e.g. Engineering, Design) and your scope of ownership (what you're accountable for) — which is why you'll see something like "Head of X" instead of a rank word like "Director" that tells you neither. Because of this, the title on this posting may look different from what you'd expect based on the scope and seniority of the role, and from how similar roles are typically titled elsewhere. If you have questions about how this role compares to your current title or level, your recruiter can help translate. Gusto has physical office spaces in Denver, San Francisco, and New York City. Employees who are based in those locations will be expected to work from the office on designated days approximately 2-3 days per week (or more depending on role). The same office expectations apply to all Symmetry roles, Gusto's subsidiary, whose physical office is in Scottsdale. Note: The San Francisco office expectations encompass both the San Francisco and San Jose metro areas. When approved to work from a location other than a Gusto office, a secure, reliable, and consistent internet connection is required. This includes non-office days for hybrid employees. Reliable, consistent presence: We expect regular and predictable attendance, whether you're working in-office, hybrid, or fully remote, so that you stay closely connected to your team, customers, and stakeholders in real time and ensure colleagues and customers receive the timely support and responsiveness they deserve. Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto. Gusto is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Gusto considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Gusto is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. We want to see our candidates perform to the best of their ability. If you require a medical or religious accommodation at any time throughout your candidate journey, please fill out this form and a member of our team will get in touch with you. Gusto takes security and protection of your personal information very seriously. Please review our Fraudulent Activity Disclaimer . Personal information collected and processed as part of your Gusto application will be subject to Gusto's Applicant Privacy Notice .
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the Role: As a People Empowerer (PE) on Gusto's Platform Sales team, you'll be the sales manager for a quota-carrying, high-velocity pod of 10-12 Account Executives — responsible for coaching your team to multi-product quota attainment, pipeline management, and activity metrics like dials. Your coaching cadence includes weekly 1:1s, call review and coaching debriefs, roleplays, and quarterly PDPs. Beyond your own pod, you'll own cross-functional relationships with RevOps, PMM, Product, and Sales Enablement, shaping strategy not just for your Gusties but for the products Platform Sales sells and the team's broader direction. You'll also carry DRI ownership on 2-3 active OKRs — agent builds, cross-functional strategy sessions, and initiative follow-through are core parts of the role. About the Team: Platform Sales helps small businesses get more value out of Gusto's platform through fast, efficient upsell and cross-sell motions, leveraging product signals and marketing-driven leads to drive expansion revenue at pace. The team is scaling to roughly 54 Gusties across 5 pods, each led by a PE who combines quota-carrying sales coaching — pipeline management, activity metrics like dials, and multi-product quota attainment — with real strategic ownership over the products and processes the team runs on, in partnership with RevOps, PMM, Product, and Sales Enablement. Here’s what you’ll do day-to-day: Manage a pod of 10-12 quota-carrying AEs, coaching to multi-product quota attainment, pipeline health, and activity metrics like dials Run weekly 1:1s and call review / coaching debriefs with each Gustie in your pod Facilitate roleplays for Gusties in a growth stage and lead weekly pod syncs Partner with RevOps, PMM, Product, and Sales Enablement to shape sales strategy and product positioning Own DRI responsibility for 2-3 active team OKRs and deliver quarterly PDPs Here’s what we're looking for: 3-5+ years leading a quota-carrying SaaS sales team of 10+ reps in a high-velocity upsell/cross-sell motion Direct ownership of OKRs and experience coaching to pipeline management and activity metrics (e.g., dials) Multi-product SaaS experience is a plus Strong cross-functional collaborator, comfortable partnering with RevOps, PMM, Product, and Sales Enablement Our cash compensation range for this role is $143,675 to $176,000 OTE in Denver & Atlanta, $126,530 to $155,000 OTE in Phoenix. Final offer amounts are determined by multiple factors, including candidate location, experience and expertise, and may vary from the amounts listed above. At Gusto, we don't use titles the traditional way, as a signal of rank or hierarchy. Instead, our titles describe two things at once — your craft (what you do, e.g. Engineering, Design) and your scope of ownership (what you're accountable for) — which is why you'll see something like "Head of X" instead of a rank word like "Director" that tells you neither. Because of this, the title on this posting may look different from what you'd expect based on the scope and seniority of the role, and from how similar roles are typically titled elsewhere. If you have questions about how this role compares to your current title or level, your recruiter can help translate. Gusto has physical office spaces in Denver, San Francisco, and New York City. Employees who are based in those locations will be expected to work from the office on designated days approximately 2-3 days per week (or more depending on role). The same office expectations apply to all Symmetry roles, Gusto's subsidiary, whose physical office is in Scottsdale. Note: The San Francisco office expectations encompass both the San Francisco and San Jose metro areas. When approved to work from a location other than a Gusto office, a secure, reliable, and consistent internet connection is required. This includes non-office days for hybrid employees. Reliable, consistent presence: We expect regular and predictable attendance, whether you're working in-office, hybrid, or fully remote, so that you stay closely connected to your team, customers, and stakeholders in real time and ensure colleagues and customers receive the timely support and responsiveness they deserve. Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto. Gusto is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Gusto considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Gusto is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. We want to see our candidates perform to the best of their ability. If you require a medical or religious accommodation at any time throughout your candidate journey, please fill out this form and a member of our team will get in touch with you. Gusto takes security and protection of your personal information very seriously. Please review our Fraudulent Activity Disclaimer . Personal information collected and processed as part of your Gusto application will be subject to Gusto's Applicant Privacy Notice .
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Please note that we will never request payment or bank account information at any stage of the recruitment process. As we continue to grow our teams, we urge you to be cautious of fraudulent job postings or recruitment activities that misuse our company name and information. Please protect your personal information during any recruitment process.…
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About Gusto At Gusto, we're on a mission to grow the small business economy. We handle the hard stuff — payroll, health insurance, 401(k)s, and HR — so owners can focus on their craft and their customers. With teams in Denver, San Francisco, and New York, we support more than 500,000 small businesses nationwide and are building a workplace that reflects the people we serve. All full-time employees receive competitive base pay, benefits, and equity (RSUs) — because everyone who helps build Gusto should share in its success. Offer amounts are determined by role, level, and location. Learn more about our Total Rewards philosophy . AI is a fundamental part of how work gets done at Gusto. We expect all team members to actively engage with AI tools relevant to their role and grow their fluency as the technology evolves. AI experience requirements vary by role and will be assessed during the interview process. By the Numbers: Named #1 best software for small business of 2024 by G2 2,700+ employees in the United States, Canada, Mexico, and Turkiye and growing Over $500M in annual revenue The SMB market is large (and growing!) with huge opportunities for Gusto to make an incredible impact for SMBs There are 6.2M employers in the US, 98% have fewer than 100 employee 550,000 new businesses are created each year in the US What Product Management is like at Gusto: Our Product team is lean, which means you'll have a high degree of impact and ownership. We believe in smaller, empowered teams that move quickly with less overhead. You'll move fast by pairing sharp product judgment with fluency in AI tools — automating what slows teams down and amplifying what makes them creative and high-performing. We're boundaryless builders. Lines between roles are intentionally blurred, and our PMs do whatever it takes to deliver outcomes. You'll prototype, automate, design, and ship — using AI as your co-builder to turn problems into durable solutions that deliver customer value with urgency and care. We're here to serve small and medium businesses. Gusto has a strong mission-driven culture, and we care deeply about lifting up these business owners — building technology for an AI-first world that gives them the superpowers to run and grow their businesses with confidence. We're comfortable with change. Our environment moves fast, and PMs here thrive in ambiguity — blending curiosity, experimentation, and AI-native craft to shape how products (and work itself) are built at Gusto. About the Team: Gusto's Consumer Money team builds financial products for the millions of employees paid through Gusto every month. Gusto Wallet gives workers direct access to their pay and a set of tools to manage it: spend accounts, savings goals, paycheck splitting, and on-demand access to earned wages. Because Gusto runs payroll, we sit at the source of income itself, positioning us to be a powerful financial operating system for workers. This role owns core Wallet experiences and works at the intersection of payroll and consumer banking. You'll build products that help workers smooth cash flow between paychecks, save automatically, and avoid predatory alternatives like payday lenders and overdraft fees. Here’s what you’ll do day-to-day: Own roadmap initiatives spanning Gusto financial services, helping workers make financial progress across spending, saving, credit, and money management. Ship consumer banking experiences across the customer lifecycle - onboarding and activation, everyday usage, retention and engagement, and customer support - on all surfaces a customer wishes to engage. Take responsibility for the business outcomes of your workstream as a true owner. Be the fintech infrastructure and payments expert that reliably untangles complexity and ships durable systems. Use Gusto's unique position in the payroll ecosystem to build consumer features that can only be built at the origination of income Deeply understand our customers, particularly hourly and salaried workforces to craft product narratives and help create real financial progress. Get in the trenches with cross-functional teams spanning Product, Engineering, Design, Data, Risk, Compliance, Legal, and Ops to ship resilient, compliant, and delightful products. Evaluate and execute opportunities with external vendors (e.g., issuing banks, card processors, banking infrastructure providers) to deliver reliable, integrated experiences. Measure what matters — define KPIs around activation, funding, engagement, and retention, and use data to drive prioritization, learning, and iteration. Here’s what we're looking for: 10+ years of product management experience, with directly related product management work in accounting, financial software, or an adjacent domain (mandatory). Has familiarity with AI tools and comfortable using AI tools, including prototypes to accelerate the development lifecycle. Is data oriented and experienced using data to inform decisions and track outcomes Brings meaningful familiarity with accounting concepts (journal entries, reconciliation flows) and can ramp quickly into the accounting product space. Is comfortable facing ambiguous problems. Is able to wear multiple hats, for example conducting user research, forecasting product adoption or prototyping a new feature all in the same week Can understand not just how an individual feature works, but how it fits into the broader accounting system. Is comfortable working through detailed workflows, edge cases, data mappings, ledger concepts, and controls needed for accountant confidence. Should have strong frameworks/foundations to meaningfully prioritize and deliver on customer needs and business outcomes. Our cash compensation amount for this role is $179,000/yr to $220,000/yr in Denver, and $210,000/yr to $260,000/yr for San Francisco & New York. Final offer amounts are determined by multiple factors, including candidate location, experience, and expertise, and may vary from the amounts listed above. At Gusto, we don't use titles the traditional way, as a signal of rank or hierarchy. Instead, our titles describe two things at once — your craft (what you do, e.g. Engineering, Design) and your scope of ownership (what you're accountable for) — which is why you'll see something like "Head of X" instead of a rank word like "Director" that tells you neither. Because of this, the title on this posting may look different from what you'd expect based on the scope and seniority of the role, and from how similar roles are typically titled elsewhere. If you have questions about how this role compares to your current title or level, your recruiter can help translate. Gusto has physical office spaces in Denver, San Francisco, and New York City. Employees who are based in those locations will be expected to work from the office on designated days approximately 2-3 days per week (or more depending on role). The same office expectations apply to all Symmetry roles, Gusto's subsidiary, whose physical office is in Scottsdale. Note: The San Francisco office expectations encompass both the San Francisco and San Jose metro areas. When approved to work from a location other than a Gusto office, a
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About Gusto At Gusto, we're on a mission to grow the small business economy. We handle the hard stuff — payroll, health insurance, 401(k)s, and HR — so owners can focus on their craft and their customers. With teams in Denver, San Francisco, and New York, we support more than 500,000 small businesses nationwide and are building a workplace that reflects the people we serve. All full-time employees receive competitive base pay, benefits, and equity (RSUs) — because everyone who helps build Gusto should share in its success. Offer amounts are determined by role, level, and location. Learn more about our Total Rewards philosophy . AI is a fundamental part of how work gets done at Gusto. We expect all team members to actively engage with AI tools relevant to their role and grow their fluency as the technology evolves. AI experience requirements vary by role and will be assessed during the interview process. By the Numbers: Named #1 best software for small business of 2024 by G2 2,700+ employees in the United States, Canada, Mexico, and Turkiye and growing Over $500M in annual revenue The SMB market is large (and growing!) with huge opportunities for Gusto to make an incredible impact for SMBs There are 6.2M employers in the US, 98% have fewer than 100 employee 550,000 new businesses are created each year in the US What Product Management is like at Gusto: Our Product team is lean, which means you'll have a high degree of impact and ownership. We believe in smaller, empowered teams that move quickly with less overhead. You'll move fast by pairing sharp product judgment with fluency in AI tools — automating what slows teams down and amplifying what makes them creative and high-performing. We're boundaryless builders. Lines between roles are intentionally blurred, and our PMs do whatever it takes to deliver outcomes. You'll prototype, automate, design, and ship — using AI as your co-builder to turn problems into durable solutions that deliver customer value with urgency and care. We're here to serve small and medium businesses. Gusto has a strong mission-driven culture, and we care deeply about lifting up these business owners — building technology for an AI-first world that gives them the superpowers to run and grow their businesses with confidence. We're comfortable with change. Our environment moves fast, and PMs here thrive in ambiguity — blending curiosity, experimentation, and AI-native craft to shape how products (and work itself) are built at Gusto. About the Team: Gusto's Business Money team is building the financial operating system for small businesses. SMB Banking is the foundation of that platform: business checking accounts that sit at the center of how owners run payroll, pay bills, manage cash, control employee spend, and, eventually, access capital. Because Gusto runs payroll, we can offer banking that understands a business's largest recurring outflow from day one, while we can also meet businesses at the moment of formation, before they ever reach the payroll stage. This is a ground-floor role. The product is early, moving toward its first beta, and this PM will help take it from initial launch through scale. Here’s what you’ll do day-to-day: Own and deliver core workstreams spanning small business banking - application and identity verification, account linking, funding, payments, cards, ongoing servicing, and exposing these products/capabilities on surfaces a customer wishes to engage. Own growth and adoption end to end from acquisition through funded, active account, and then run continuous experimentation across the funnel. Take responsibility for the business outcomes of your workstream as a true owner. Be the fintech infrastructure and payments expert that reliably untangles complexity and ships durable systems. Use Gusto's unique payroll ecosystem to build banking features unique to our positon in the ecosystem Define how banking connects to the rest of the Gusto platform, making the account the default funding source for how a business operates. Design for self-serve by anticipating where customers get stuck and resolving it in-product rather than in the support queue. Ensure tight, daily coordination with cross-functional teams spanning Product, Engineering, Design, Data, Risk, Compliance, Legal, and Ops to ship resilient, compliant, and delightful products. Partner with external vendors (e.g., partner banks, banking infrastructure providers, card processors) to deliver reliable, integrated experiences. Deeply understand our customers, particularly how cash flow uncertainty and team spending dynamics impact small business owners, and use that empathy to craft effective product narratives. Measure what matters — define and own KPIs around account opening, funding, deposit growth, and primacy, and use data to drive prioritization, learning, and iteration Here’s what we're looking for: Has a bias toward action, comfort with ambiguity, and a strong sense of ownership. Has 7+ years of product management experience in fintech, banking, or adjacent industries. Brings hands-on familiarity with business banking, BaaS platforms, deposit products, or money movement rails — bonus for experience with KYB/onboarding flows, ledgering, or partner bank relationships. Thrives in 0→1 environments and knows how to take a product from pre-beta to launch with limited resources. Has run a real experimentation practice — hypothesis, test design, readout, decision — and knows how to learn from directional signal when a new product doesn't yet have the volume for statistical significance. Understands the regulatory and operational complexity of banking products and can partner effectively with Risk, Legal, and Compliance teams. Cares deeply about small businesses and wants to build the account they trust with their money. Our cash compensation amount for this role is $179,000/yr to $220,000/yr in Denver, and $210,000/yr to $260,000/yr for San Francisco & New York. Final offer amounts are determined by multiple factors, including candidate location, experience, and expertise, and may vary from the amounts listed above. At Gusto, we don't use titles the traditional way, as a signal of rank or hierarchy. Instead, our titles describe two things at once — your craft (what you do, e.g. Engineering, Design) and your scope of ownership (what you're accountable for) — which is why you'll see something like "Head of X" instead of a rank word like "Director" that tells you neither. Because of this, the title on this posting may look different from what you'd expect based on the scope and seniority of the role, and from how similar roles are typically titled elsewhere. If you have questions about how this role compares to your current title or level, your recruiter can help translate. Gusto has physical office spaces in Denver, San Francisco, and New York City. Employees who are based in those locations will be expected to work from the office on designated days approximately 2-3 days per week (or more depending on role). The same office expectations apply to all Symmetry roles, Gusto's subsidiary, whose physical office is in Scottsdale. Note: The San Francisco office expectations encompass both the San Fran
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About Toptal Toptal is a global network of top talent in business, design, and technology that enables companies to scale their teams, on-demand. With $200+ million in annual revenue and team members based around the globe, Toptal is the world’s largest fully remote workforce. We take the best elements of virtual teams and combine them…
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About Gusto At Gusto, we're on a mission to grow the small business economy. We handle the hard stuff — payroll, health insurance, 401(k)s, and HR — so owners can focus on their craft and their customers. With teams in Denver, San Francisco, and New York, we support more than 500,000 small businesses nationwide and are building a workplace that reflects the people we serve. All full-time employees receive competitive base pay, benefits, and equity (RSUs) — because everyone who helps build Gusto should share in its success. Offer amounts are determined by role, level, and location. Learn more about our Total Rewards philosophy . AI is a fundamental part of how work gets done at Gusto. We expect all team members to actively engage with AI tools relevant to their role and grow their fluency as the technology evolves. AI experience requirements vary by role and will be assessed during the interview process. By the Numbers: Named #1 best software for small business of 2024 by G2 2,700+ employees in the United States, Canada, Mexico, and Turkiye and growing Over $500M in annual revenue The SMB market is large (and growing!) with huge opportunities for Gusto to make an incredible impact for SMBs There are 6.2M employers in the US, 98% have fewer than 100 employees (1) 550,000 new businesses are created each year in the US (1) What Product Management is like at Gusto: Our Product team is lean, which means you’ll have a high degree of impact and ownership. We believe in smaller, empowered teams that move quickly with less overhead. You’ll move fast by pairing sharp product judgment with fluency in AI tools, automating what slows teams down and amplifying what makes them creative and high-performing. We’re boundaryless builders. Lines between roles are intentionally blurred, and our PMs do whatever it takes to deliver outcomes. You’ll prototype, automate, design, and ship, using AI as your co-builder to turn problems into durable solutions that deliver customer value with urgency and care. We’re here to serve small and medium businesses. Gusto has a strong mission-driven culture, and we care deeply about lifting up these business owners, building technology for an AI-first world that gives them the superpowers to run and grow their businesses with confidence. We’re comfortable with change. Our environment moves fast, and PMs here thrive in ambiguity, blending curiosity, experimentation, and AI-native craft to shape how products (and work itself) are built at Gusto. About the Team: Every payday is a promise between a business and the people who make it possible. At Gusto, we want to make keeping that promise effortless so small business owners can focus on growing their business, and their teams can count on being paid. As work evolves, we have an opportunity to make payroll simpler, more connected, and more useful than ever. As Principal Product Manager for Payroll Platform, you’ll build the foundation for that future. You’ll shape the APIs that help teams and partners create new ways to pay people, connect payroll to the tools where work happens, and enable AI agents to turn complex tasks into simpler experiences. Your work will help businesses spend less time preparing payroll and give product builders more room to innovate, with trust built into every step. You’ll join a lean team where PMs prototype, experiment, and ship with AI and where your ideas can become the capabilities others build on. Here’s what you’ll do day-to-day: Ownership: Define the vision, strategy and roadmap for Payroll Platform. Decide what belongs in the shared platform and what teams build on top, including API contracts, common pay-input interfaces and the boundaries between payroll and neighboring systems. North Star: Drive adoption by the teams, partners and agents building on payroll. Define and use metrics for adoption, reliability and error rates, and connect them to customer outcomes such as fewer payroll errors and less time preparing payroll. Collaborate: Lead work across engineering, design, data and compliance. Partner with the teams consuming the platform, make speed-versus-safety trade-offs explicit, and help what they build feel like one product. Build a unified payroll API and lead migrations of existing users and systems onto it, making it easier for teams and partners to support different worker types and new ways to pay people. Define the payroll actions, controls, audit trails and evaluations that let AI agents work safely. Prototype and test with AI, and expand agent autonomy as evidence supports it. Here’s what we’re looking for 8+ years of direct Product Management experience. Experience owning a platform, API or developer product that other teams or partners built on, and driving its adoption. Technical fluency in APIs, data models and system design, with experience leading a migration to a new API or interface and credibility with senior engineers. Strong platform judgment: you can decide what the shared system should and shouldn’t do, and make thoughtful choices about contracts and other decisions that are difficult to reverse. Experience designing for trust in systems where errors have real consequences, including clear controls, auditability and evidence-based expansion of automation. Hands-on experience building with LLMs or agents, including tool design and evaluations. You use AI to prototype and ship, and can explain the choices and trade-offs behind your work. Experience leading multi-team work across engineering, design and data, and connecting platform metrics to customer outcomes. Payroll, payments, tax or fintech experience is a plus, not required; we’ll teach the domain. If you don't think you meet all of the criteria above but still are interested in the job, please apply. Nobody checks every box, and we're looking for someone excited to join the team. Our cash compensation amount for this role is $179,000,000/yr to $220,000/yr in Denver & most major metro locations, and $210,000/yr to $260,000/yr for San Francisco, Seattle & New York. Final offer amounts are determined by multiple factors, including candidate location, experience, and expertise, and may vary from the amounts listed above. Gusto has physical office spaces in Denver, San Francisco, and New York City. Employees who are based in those locations will be expected to work from the office on designated days approximately 2-3 days per week (or more depending on role). The same office expectations apply to all Symmetry roles, Gusto's subsidiary, whose physical office is in Scottsdale. Note: The San Francisco office expectations encompass both the San Francisco and San Jose metro areas. When approved to work from a location other than a Gusto office, a secure, reliable, and consistent internet connection is required. This includes non-office days for hybrid employees. Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stro
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the Role: As the Lifecycle Marketing Manager for Gusto's accountant/indirect channel, you'll own the lifecycle marketing strategy that shapes how Gusto shows up for the accountants and bookkeepers who trust us with their clients' businesses, primarily across email and webinar communications. You'll build and continuously improve the programs that bring that strategy to life, with AI-powered and agentic workflows as a core part of how you work, not an add-on to it. This is a hands-on builder's role: you'll partner closely with Product Marketing, Product, Engineering, Data Science, AI Ops, and Brand/Creative to deliver a consistent, high-quality partner experience with measurable impact on engagement, retention, and growth for the accountant channel. About the Team: The Customer Lifecycle Marketing (CLM) team owns how Gusto engages, retains, and grows its existing customer and partner relationships via email (in this role, specifically the accountants and bookkeepers who serve as Gusto's indirect channel to small businesses). The team builds and runs the email, webinar, and lifecycle programs that acquire and engage both customer and accountant audiences, working closely with Product Marketing, Analytics, and Product to translate needs into measurable engagement and retention outcomes. Here's what you'll do day-to-day: Plan, build, QA, launch, and report on email campaigns for the accountant/indirect channel using both third-party tools and Gusto's proprietary agentic email tool Own the health of the webinar program: calendar management, stakeholder collaboration, production, promotion, follow-up, and reporting Build and continuously improve AI-powered/agentic workflows for segmentation, personalization, and reporting Partner with Product Marketing, Community Marketing, Analytics, and Product to plan and prioritize the channel roadmap Analyze campaign and program performance, run tests, and bring forward recommendations on channel health Here's what we're looking for: 8+ years of experience in lifecycle, growth, CRM, or channel/partner marketing Hands-on experience with an enterprise-level marketing automation platform (Marketo or Iterable strongly preferred; other enterprise tools considered) Demonstrated experience building and directing AI-powered or agentic workflows for real marketing tasks, not just using AI as a drafting assistant Proven end-to-end ownership of email campaigns and webinar production programs Strong copyediting/copywriting skills, with the ability to adapt tone and voice across audiences Cross-functional collaboration experience across Product Marketing, Analytics, and Product teams Bachelor's degree or equivalent practical experience Compensation Our cash compensation amount for this role is targeted at $134,000 - $168,000/yr in Denver, and $158,000 - $197,000/yr for San Francisco and New York. Final offer amounts are determined by multiple factors including candidate experience and expertise and may vary from the amounts listed above. At Gusto, we don't use titles the traditional way, as a signal of rank or hierarchy. Instead, our titles describe two things at once — your craft (what you do, e.g. Engineering, Design) and your scope of ownership (what you're accountable for) — which is why you'll see something like "Head of X" instead of a rank word like "Director" that tells you neither. Because of this, the title on this posting may look different from what you'd expect based on the scope and seniority of the role, and from how similar roles are typically titled elsewhere. If you have questions about how this role compares to your current title or level, your recruiter can help translate. Gusto has physical office spaces in Denver, San Francisco, and New York City. Employees who are based in those locations will be expected to work from the office on designated days approximately 2-3 days per week (or more depending on role). The same office expectations apply to all Symmetry roles, Gusto's subsidiary, whose physical office is in Scottsdale. Note: The San Francisco office expectations encompass both the San Francisco and San Jose metro areas. When approved to work from a location other than a Gusto office, a secure, reliable, and consistent internet connection is required. This includes non-office days for hybrid employees. Reliable, consistent presence: We expect regular and predictable attendance, whether you're working in-office, hybrid, or fully remote, so that you stay closely connected to your team, customers, and stakeholders in real time and ensure colleagues and customers receive the timely support and responsiveness they deserve. Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto. Gusto is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Gusto considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Gusto is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. We want to see our candidates perform to the best of their ability. If you require a medical or religious accommodation at any time throughout your candidate journey, please fill out this form and a member of our team will get in touch with you. Gusto takes security and protection of your personal information very seriously. Please review our Fraudulent Activity Disclaimer . Personal information collected and processed as part of your Gusto application will be subject to <a href="https://gusto.com/about/careers/applicant-pri
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Company Summary Arlo Solutions (Arlo) is an information technology consulting services company that specializes in delivering technology solutions. Our reputation reflects the high quality of the talented Arlo Solutions team and the consultants working in partnership with our customers. Our mission is to understand and meet the needs of both our customers and consultants by…
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the Role: We're looking for an experienced Employee Relations Manager to lead Gusto's Employee Relations team — a specialized center of excellence that helps steward and protect company culture by ensuring policy and practice alignment across the organization. This role reports into People Team leadership and partners closely with People Partners/HRBPs, Legal, and business leaders on our highest-risk employee matters. You will lead and coach a team of Employee Relations Partners handling complex performance and investigations casework, using case data to identify patterns and recommend changes to increase Gustie experience and decrease risk. You're comfortable translating policy into consistent day-to-day practice across a fast-scaling technology company, and you know how to coach organizational leaders through difficult conversations, performance improvement plans, and structural team changes without eroding trust. The ideal candidate has deep fluency with employment policy, sound judgment under ambiguity, and the people-leadership experience to build a team others trust with their hardest moments. Here’s what you’ll do day-to-day: Manage, mentor, and coach a team of Employee Relations Partners — setting quality standards for documentation and process flow, overseeing caseload distribution, and continuous process improvement within the team. Lead or oversee complex, high-risk workplace investigations with airtight documentation in our case management system, partnering with Legal to reduce organizational and legal risk. Own performance-management casework end-to-end, coaching managers through documented coaching plans, PIPs, disciplinary actions, and exits, while balancing employee experience, fairness, and business risk. Translate Gusto's codes of conduct and other policies into consistent, fair practice across departments — especially through periods of rapid scaling and structural change. Enable managers on performance management processes, difficult conversations, and structural team changes. Track ER metrics and case trends to surface areas of opportunity. Recommend action for managers and People Partners / HRBPs to maximize engagement and minimize risk. Serve as a strategic advisor to senior business leaders on complex personnel decisions, acting as ER's specialized center of excellence alongside People Partners/HRBPs and Legal. Operate with urgency and a bias toward resolution — prioritizing the issues that matter most, moving straightforward matters quickly, and applying deeper rigor where the risk or complexity warrants it. Demonstrate an AI-native mindset: Actively use AI to work more effectively — synthesizing case trends, drafting documentation, spotting patterns in ER data — while knowing when information needs to stay protected and when a human needs to stay firmly in the loop. Here’s what we're looking for: Bachelor's degree in human resources, business administration, or a related field; an advanced degree or JD is a plus. 7–10+ years of progressive HR or Employee Relations experience, including direct ownership of ER casework, plus demonstrated experience leading or supervising a team. Deep knowledge of employment law (EEOC, ADA, FMLA, FLSA) and experience conducting employee investigations — interviewing, assessing facts, documenting findings, and partnering with Legal when appropriate. Strong coaching and mentoring skills, with the ability to influence, inspire, and guide both within and outside of hierarchical lines. . Excellent judgment navigating ambiguity — balancing employee experience, fairness and consistency, business needs, and organizational risk when making recommendations. Strong data literacy — comfortable using case trends and ER metrics to make proactive, defensible recommendations. Experience operating in a fast-scaling technology company — comfortable with frequent organizational changes and distributed/hybrid team dynamics. Our cash compensation range for this role is between $150,640–$185,789/year in Denver and Phoenix and between $177,020–$218,325/year for New York/San Francisco. Final offer amounts are determined by multiple factors including candidate location, experience and expertise and may vary from the amounts listed above. Gusto has physical office spaces in Denver, San Francisco, and New York City. Employees who are based in those locations will be expected to work from the office on designated days approximately 2-3 days per week (or more depending on role). The same office expectations apply to all Symmetry roles, Gusto's subsidiary, whose physical office is in Scottsdale. Note: The San Francisco office expectations encompass both the San Francisco and San Jose metro areas. When approved to work from a location other than a Gusto office, a secure, reliable, and consistent internet connection is required. This includes non-office days for hybrid employees. Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto. Gusto is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Gusto considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Gusto is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. We want to see our candidates perform to the best of their ability. If you require a medical or religious accommodation at any time throughout your candidate journey, please fill out this form and a member of our team will get in touch with you. Gusto takes security and protection of your personal information
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We are looking for a Lead Product Manager to own the future of Lattice Engagement and help define what great employee listening looks like in the years ahead. Employee listening is a critical way HR leaders understand their organizations, build trust with employees, and turn feedback into action. As expectations for listening evolve, Lattice has an opportunity to make Engagement a more strategic, intelligent, and indispensable part of how companies lead. You’ll create the long-term strategy for Lattice Engagement and lead the first major iteration of that strategy from discovery through launch. You’ll join a cross-functional team ready to execute, and together you’ll build products that give HR leaders a clearer understanding of their people—and the confidence to act on what they learn. If you enjoy solving meaningful customer problems, developing a strong point of view, and turning strategy into high-impact products, you’ll love the impact you can have here. As a Lead Product Manager for Engagement, you will: Own the Engagement and employee-listening strategy. Define not only what we build next, but what the future of employee listening should mean for Lattice and the HR leaders we serve. Turn insight into action. Develop product experiences that help HR leaders gather meaningful feedback, understand what it reveals, and take action that improves the employee experience. Lead strategy. Drive discovery, prioritization, execution, launch, and iteration for the products that bring this vision to life. Build a deep understanding of customers. Partner with Research to understand the needs, workflows, and most important decisions of HR leaders, and use those insights to guide the roadmap. Partner closely with Engineering and Design. Translate customer problems and product strategy into clear, high-quality experiences that customers will want to use. Use data to sharpen decisions. Work with Data Science to identify opportunities, measure outcomes, and continually improve the product. Drive go-to-market readiness. Partner with Product Marketing to shape positioning, launches, and customer communication. Own outcomes. Set and influence the key results that show Engagement is creating value for customers and for Lattice. What You Will Bring to the Table We’re looking for a product manager with the strategic instincts, customer empathy, and employee-listening expertise to shape the next generation of Lattice Engagement. You’ll be a great fit if you have a combination of: 7+ years of product management experience, ideally in B2B SaaS. Direct experience with employee engagement, surveys, employee listening, feedback, research, or insight products. A clear and informed point of view on the future of employee listening, including how product innovation can help organizations better understand and respond to their people. A track record of taking ambiguous, high-impact product problems from strategy through execution and measurable customer outcomes. Deep customer empathy and an ability to understand the priorities and challenges of HR leaders. Strong product judgment: you can balance a compelling long-term vision with the practical decisions required to ship meaningful work now. Excellent cross-functional communication and collaboration skills, especially with Engineering, Design, Research, Data Science, and Product Marketing. A bias for action and the ability to create clarity and momentum in an evolving space. Bonus: Experience building products for HR, people teams, or other complex organizational workflows. Experience with AI-enabled research, feedback, analytics, or insight products. If you have strong experience in employee listening, survey products, or adjacent customer-insight domains—even if you do not meet every preferred qualification—we encourage you to apply. We’re looking for a strong product thinker with a meaningful perspective on the future of employee listening, not a perfect resume. ___ The estimated annual cash salary for this role is $179,000 - $220,000. This position is also eligible for incentive stock options, subject to the terms of Lattice’s applicable plans. Benefits: The Company offers the following benefits for this position, subject to applicable eligibility requirements: Medical insurance; Dental insurance; Vision insurance; Life, AD&D, and Disability Insurance; Emergency Weather Support; Wellness Apps; Paid Parental Leave, Paid Time off inclusive of holidays and sick time; Commuter & Parking Accounts; Lunches in the Office; Internet and Phone Stipend; One time WFH Office Set-Up Stipend; 401(k) retirement plan; Financial Planning; Learning & Development Budget. *Note on Pay Transparency: Lattice provides an estimate of the compensation for roles that may be hired as required by state regulations. Compensation may vary based on (a) location, as Lattice factors in specific location when benchmarking compensation for most roles; (b) individual candidate skills and qualifications; and (c) individual candidate experience. Additionally, Lattice leverages current market data to determine compensation, so posted compensation figures are subject to change as new market data becomes available. The salary, other compensation, and benefits information is accurate as of the date of this posting. Lattice reserves the right to modify this information at any time, subject to applicable law. #LI-Remote About Lattice Lattice is on a mission to build cultures where employees and their companies thrive. In an age where employees have more choices than ever before, businesses that put employees first are winning 🏅– and Lattice is building the tools to empower those people-centric companies. Lattice is a people success platform that offers performance reviews, employee engagement surveys, real-time feedback, weekly check-ins, goal setting, and career planning in a way that allows companies to focus on employee development, growth, and engagement – yielding stronger employee retention, performance, and impact to the bottom line 📈. Since launching in 2016, we have grown to over 5,000+ customers globally, including brands like Loom, Robinhood, and Gusto. Lattice is committed to equal treatment and opportunity in all aspects of recruitment, selection, and employment without regard to gender, race, religion, national origin, ethnicity, disability, gender identity/expression, sexual orientation, veteran or military status, or any other category protected under the law. Lattice is an equal opportunity employer; committed to a community of inclusion, and an environment free from discrimination, harassment, and retaliation. By clicking the "Submit Application" button below, you consent to Lattice processing your personal information for the purpose of assessing your candidacy for this position in accordance with <a href="https://lattice.com/privacy/job-applican
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We are looking for a Lead Product Manager to own the future of Lattice Engagement and help define what great employee listening looks like in the years ahead. Employee listening is a critical way HR leaders understand their organizations, build trust with employees, and turn feedback into action. As expectations for listening evolve, Lattice has an opportunity to make Engagement a more strategic, intelligent, and indispensable part of how companies lead. You’ll create the long-term strategy for Lattice Engagement and lead the first major iteration of that strategy from discovery through launch. You’ll join a cross-functional team ready to execute, and together you’ll build products that give HR leaders a clearer understanding of their people—and the confidence to act on what they learn. If you enjoy solving meaningful customer problems, developing a strong point of view, and turning strategy into high-impact products, you’ll love the impact you can have here. As a Lead Product Manager for Engagement, you will: Own the Engagement and employee-listening strategy. Define not only what we build next, but what the future of employee listening should mean for Lattice and the HR leaders we serve. Turn insight into action. Develop product experiences that help HR leaders gather meaningful feedback, understand what it reveals, and take action that improves the employee experience. Lead strategy. Drive discovery, prioritization, execution, launch, and iteration for the products that bring this vision to life. Build a deep understanding of customers. Partner with Research to understand the needs, workflows, and most important decisions of HR leaders, and use those insights to guide the roadmap. Partner closely with Engineering and Design. Translate customer problems and product strategy into clear, high-quality experiences that customers will want to use. Use data to sharpen decisions. Work with Data Science to identify opportunities, measure outcomes, and continually improve the product. Drive go-to-market readiness. Partner with Product Marketing to shape positioning, launches, and customer communication. Own outcomes. Set and influence the key results that show Engagement is creating value for customers and for Lattice. What You Will Bring to the Table We’re looking for a product manager with the strategic instincts, customer empathy, and employee-listening expertise to shape the next generation of Lattice Engagement. You’ll be a great fit if you have a combination of: 7+ years of product management experience, ideally in B2B SaaS. Direct experience with employee engagement, surveys, employee listening, feedback, research, or insight products. A clear and informed point of view on the future of employee listening, including how product innovation can help organizations better understand and respond to their people. A track record of taking ambiguous, high-impact product problems from strategy through execution and measurable customer outcomes. Deep customer empathy and an ability to understand the priorities and challenges of HR leaders. Strong product judgment: you can balance a compelling long-term vision with the practical decisions required to ship meaningful work now. Excellent cross-functional communication and collaboration skills, especially with Engineering, Design, Research, Data Science, and Product Marketing. A bias for action and the ability to create clarity and momentum in an evolving space. Bonus: Experience building products for HR, people teams, or other complex organizational workflows. Experience with AI-enabled research, feedback, analytics, or insight products. If you have strong experience in employee listening, survey products, or adjacent customer-insight domains—even if you do not meet every preferred qualification—we encourage you to apply. We’re looking for a strong product thinker with a meaningful perspective on the future of employee listening, not a perfect resume. Location Requirement: This role is open to candidates located in British Columbia or Ontario, Canada. At this time, we are only able to hire employees residing in these provinces. ___ The estimated annual cash salary for this role is CAD $135,000 - $180,000. This position is also eligible for incentive stock options, subject to the terms of Lattice’s applicable plans. Benefits: Lattice offers eligible Canada-based employees comprehensive benefits, including medical, dental, and vision coverage; life and AD&D insurance; short- and long-term disability coverage; mental health and wellness support; emergency weather support; 16 weeks of paid parental leave; flexible time off, 13 company holidays, and 3 recharge days; a monthly remote-work stipend and one-time home-office setup stipend; an RRSP contribution match of up to 3% of gross pay (maximum $2,500 CAD annually); and a $500 CAD annual Learning & Development reimbursement. Benefits are subject to applicable eligibility requirements. *Note on Pay Transparency: Lattice provides an estimate of the compensation for roles that may be hired as required by state regulations. Compensation may vary based on (a) location, as Lattice factors in specific location when benchmarking compensation for most roles; (b) individual candidate skills and qualifications; and (c) individual candidate experience. Additionally, Lattice leverages current market data to determine compensation, so posted compensation figures are subject to change as new market data becomes available. The salary, other compensation, and benefits information is accurate as of the date of this posting. Lattice reserves the right to modify this information at any time, subject to applicable law. #LI-Remote About Lattice Lattice is on a mission to build cultures where employees and their companies thrive. In an age where employees have more choices than ever before, businesses that put employees first are winning 🏅– and Lattice is building the tools to empower those people-centric companies. Lattice is a people success platform that offers performance reviews, employee engagement surveys, real-time feedback, weekly check-ins, goal setting, and career planning in a way that allows companies to focus on employee development, growth, and engagement – yielding stronger employee retention, performance, and impact to the bottom line 📈. Since launching in 2016, we have grown to over 5,000+ customers globally, including brands like Loom, Robinhood, and Gusto. Lattice is committed to equal treatment and opportunity in all aspects of recruitment, selection, and employment without regard to gender, race, religion, national origin, ethnicity, disability, gender identity/expression, sexual orientation, veteran or military status, or any other category protected under the law. Lattice is an equal opportunity employer; committed to a community of inclusion, and an environment free from discrimination, harassment, and retaliation. <span
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the Role: Gusto is looking for an experienced, hands-on people manager to lead a data science and analytics team supporting Growth product initiatives. This role sits at the heart of how we use data — and increasingly AI — to understand, shape, and scale Gusto's products. You’ll both manage a team of data scientists and analysts as well as personally get in-the-weeds to work closely with Product, Engineering, Design, Marketing, Sales, and Finance to deliver insights and frameworks that inform strategy, optimize user experiences, and accelerate business growth. We're looking for a leader who can balance strategic influence with hands-on craft — someone who can guide senior Gusto leaders through data and AI strategy, coach data scientists on impactful problem solving, and dive in to drive forward statistically rigorous analyses when needed. Here’s what you’ll do day-to-day: Lead and develop a team of data scientists – hire, empower, and coach team members; set a high bar for analytical quality and career growth. Shape product and business strategy through data – partner with Product and cross-functional leaders to identify opportunities, prioritize investments, and influence long-term product roadmaps. Develop and scale measurement frameworks – define key metrics, design monitoring systems, and ensure product initiatives — including AI-powered features — are rigorously tracked and evaluated. Support experimentation and decision-making – support inferential analyses and experimentation (e.g., A/B tests, segmentation, funnel analysis), including designing evaluations for AI and ML-driven systems, ensuring findings are actionable and aligned to strategic goals. Partner on AI-powered product development – collaborate with ML Engineering and Product to bring intelligent features to life (personalization, predictions, intelligent automation), ensuring they're grounded in customer insight and measured for real-world impact. Balance strategic and hands-on impact – dive deep into data, review and refine analyses, and ensure insights are both technically sound and business-relevant. Influence senior leadership – communicate insights and recommendations clearly, framing trade-offs and shaping executive decision-making. Here’s what we're looking for: 10+ years of experience in data science or related fields, with at least 4 years managing and scaling high-performing data science teams. Deep expertise in product analytics – experience with user acquisition, activation, retention, engagement, or expansion in SaaS or product-led environments. Technical fluency – advanced coding skills, strong statistical reasoning, and familiarity with experimentation frameworks; ability to mentor data scientists on best practices. AI product intuition – experience working at the intersection of data science and AI product development; comfort reasoning about model behavior, evaluation design, and the tradeoffs of deploying AI in customer-facing contexts. Strategic and business acumen – demonstrated ability to connect insights to product and business goals, and to influence roadmaps through data. Executive communication skills – proven experience presenting insights to senior stakeholders, turning complex data into clear and actionable recommendations. Cross-functional collaboration – history of working closely with Product, Engineering, and go-to-market teams to drive decisions and deliver impact. Hands-on experience with ML applications in product contexts (e.g., personalization, churn prediction, customer segmentation, or LLM-powered features) is strongly preferred. Familiarity with multi-product SaaS ecosystems and customer lifecycle analytics is desirable. Our cash compensation amount for this role is targeted at and $185,000 - $217,000 in Denver, and $218,000 - $255,000 in San Francisco and New York. Final offer amounts are determined by multiple factors including candidate experience and expertise and may vary from the amounts listed above. At Gusto, we don't use titles the traditional way, as a signal of rank or hierarchy. Instead, our titles describe two things at once — your craft (what you do, e.g. Engineering, Design) and your scope of ownership (what you're accountable for) — which is why you'll see something like "Head of X" instead of a rank word like "Director" that tells you neither. Because of this, the title on this posting may look different from what you'd expect based on the scope and seniority of the role, and from how similar roles are typically titled elsewhere. If you have questions about how this role compares to your current title or level, your recruiter can help translate. Gusto has physical office spaces in Denver, San Francisco, and New York City. Employees who are based in those locations will be expected to work from the office on designated days approximately 2-3 days per week (or more depending on role). The same office expectations apply to all Symmetry roles, Gusto's subsidiary, whose physical office is in Scottsdale. Note: The San Francisco office expectations encompass both the San Francisco and San Jose metro areas. When approved to work from a location other than a Gusto office, a secure, reliable, and consistent internet connection is required. This includes non-office days for hybrid employees. Reliable, consistent presence: We expect regular and predictable attendance, whether you're working in-office, hybrid, or fully remote, so that you stay closely connected to your team, customers, and stakeholders in real time and ensure colleagues and customers receive the timely support and responsiveness they deserve. Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto. Gusto is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital s
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We're looking for an experienced, customer-obsessed, AI-fluent product marketer to help bring new products, offers, and motions to market — and to find product-market fit through a growth-oriented test-and-learn approach. This role sits on a newly formed Experimentation team, built specifically for the work that doesn't yet have a settled audience or a clear owner as Gusto quickly evolves our product offerings and the complexity of work we can manage on behalf of small businesses. You'll shape positioning before it's proven, test demand, learn fast, and iterate on what works. You're comfortable building into a system rather than relying on one that already exists — this is earlier-stage but highly strategic work, where the path isn't repeatable yet. Once an audience, product, and GTM motion are proven, the work hands off to the existing product marketing pods — this team's job is to prove it first. We’re looking for someone who thrives in both strategy and execution: equally comfortable identifying market opportunities, shaping cross-product narratives, and rolling up their sleeves to turn strategy into action. This role will work deeply with leaders across Product, Sales, Growth, and Marketing to align strategies and drive measurable results. If this sounds like you, and you’re passionate about helping small businesses succeed, we’d love to meet you. What You’ll Do Architect & Execute GTM Strategy Lead go-to-market strategy and execution across product areas—partnering with Growth, Product and Marketing to shape customer segmentation, pricing, and GTM motions that drive adoption and growth. Turn Insights Into Action Synthesize market research, customer insights, usage data, and cross-functional input to identify opportunities and inform strategy. Translate strategy into actionable plans and ensure GTM execution lands with excellence. Contribute to a culture of excellence Create clarity and focus in every project you take on, raise the bar on craft, and foster a culture of insight-driven thinking, collaboration, and results. Drive Cross-Functional Alignment & Accountability Act as the strategic tissue across Product, Sales, Marketing, and Customer Experience to drive shared goals and orchestrate execution across teams, leveraging technology. Bring structure, momentum, and accountability to complex initiatives. Build new ways of working by building net-new processes/systems that didn’t exist prior. Own Performance & Optimization Define success metrics and track performance across initiatives. Drive regular reviews of GTM performance and lead iteration to improve outcomes over time. Here’s what we're looking for: Track record of shaping GTM strategy in ambiguous yet highly ambitious environments — 0-to-1 products, new markets, or building new motions within an existing company Ability to move between strategic planning and hands-on execution—comfortable with ambiguity and bias toward action Excellent cross-functional collaboration and communication skills; adept at influencing across Sales, Product, and Marketing Deep experience with customer segmentation, positioning, pricing, and GTM planning Experience in SMB, fintech, HR/benefits/payroll tech, or a complex multi-audience business is a plus Highly AI fluent; able to build AI systems and unlock new ways of working through AI Compensation Our cash compensation amount for this role is targeted at $190,000 - $235,000/yr in Denver & Phoenix/Scottsdale, and $220,000 - $275,000/yr for San Francisco & New York. Final offer amounts are determined by multiple factors including candidate experience and expertise and may vary from the amounts listed above. Gusto has physical office spaces in Denver, San Francisco, and New York City. Employees who are based in those locations will be expected to work from the office on designated days approximately 2-3 days per week (or more depending on role). The same office expectations apply to all Symmetry roles, Gusto's subsidiary, whose physical office is in Scottsdale. Note: The San Francisco office expectations encompass both the San Francisco and San Jose metro areas. When approved to work from a location other than a Gusto office, a secure, reliable, and consistent internet connection is required. This includes non-office days for hybrid employees. Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto. Gusto is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Gusto considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Gusto is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. We want to see our candidates perform to the best of their ability. If you require a medical or religious accommodation at any time throughout your candidate journey, please fill out this form and a member of our team will get in touch with you. Gusto takes security and protection of your personal information very seriously. Please review our Fraudulent Activity Disclaimer . Personal information collected and processed as part of your Gusto application will be subject to Gusto's Applicant Privacy Notice .
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the Role We're looking for a strategic and execution-oriented Lead, Recruiting Process Transformation to lead the evolution of our recruiting ecosystem. This leader will identify opportunities to simplify, standardize, and automate Recruiting processes while ensuring operational excellence across our Recruiting Operations and Candidate Experience teams. Reporting into the People Operations, Services & Technology (POST) organization, this role sits at the intersection of strategy, technology, and operations. You'll partner across Recruiting, People Tech, Legal, and business leaders to redesign how hiring gets done — from requisition to offer to onboarding handoff — creating scalable experiences for candidates, hiring teams, and Recruiting partners. In addition to leading enterprise process transformation initiatives for recruiting, you'll oversee the teams responsible for executing our core Recruiting workflows, including Recruiting Operations and Candidate Experience. What You'll Do Lead Recruiting Process Transformation Develop and execute a multi-year strategy for transforming recruiting processes. Analyze end-to-end candidate and hiring lifecycle workflows; from requisition intake through offer and onboarding handoff; to identify friction, inefficiencies, redundancies, and opportunities for simplification. Redesign processes using Lean, service design, and automation principles. Consult with technical partners to understand how tooling, AI, and agentic solutions (e.g., InviteOS) can support improved recruiting efficiency. Build business cases that quantify operational impact, candidate/hiring team experience improvements, and ROI. Prioritize transformation initiatives based on organizational impact, scalability, and strategic objectives. Partner with Recruiting leadership to define, track, and report on recruiting metrics Diagnose root causes behind unmet KPIs and drive them to resolution, launching transformation initiatives where applicable. Drive Technology-Enabled Improvements Partner closely with People Technology to implement technology solutions that improve recruiting operational efficiency, including AI-native recruiting platforms such as InviteOS, our custom recruiting tool. Evaluate opportunities to leverage workflow automation, AI, integrations, self-service capabilities, and system enhancements (Greenhouse, sourcing tools, scheduling tools) to drive prioritization for recruiting technology. Ensure process design and technology decisions work together to create sustainable solutions. Balance configuration, workflow redesign, and policy changes to achieve desired outcomes. Lead Operational Excellence Provide leadership for: Recruiter Operations Own transformation of core recruiting workflows, requisition management, and interview/offer processing. Ensure operational accuracy, compliance, and service level achievement across the hiring pipeline. Continuously improve throughput, quality, and controls across sourcing-to-offer stages. Candidate Experience Lead the team responsible for candidate-facing support and experience across the hiring journey. Partner with People Tech to evaluate and deploy modern technology solutions or replace current solutions where needed. Improve service delivery through knowledge management, self-service, case management optimization, and interview/scheduling process improvements. Develop candidate experience metrics and continuously improve satisfaction and time-to-fill outcomes. Establish Operational Governance Define operational standards, process ownership, documentation, and governance across Recruiting operations. Create KPI dashboards measuring efficiency, quality, service levels, cycle times, automation adoption, and candidate experience. Build mechanisms to continuously identify improvement opportunities through operational data (e.g., Greenhouse reporting, PHC-style ticket analysis) and candidate/hiring manager feedback. Lead and Develop Teams Lead and coach managers and individual contributors across Recruiting Operations and Candidate Experience. Foster a culture of continuous improvement, operational excellence, and candidate-centric thinking. Build organizational capability in process improvement methodologies and change management. Partner Across the Business Influence senior stakeholders across Recruiting leadership, People Tech, Finance, IT, Security, and Legal. Translate business hiring priorities into operational improvements. Lead cross-functional initiatives requiring alignment across multiple organizations. What We're Looking For Required Qualifications 10+ years of experience in Recruiting Operations, Talent Acquisition Operations, Business Operations, Process Excellence, Consulting, or related fields. 5+ years leading managers and operational teams. Demonstrated success leading enterprise-scale process transformation initiatives. Experience managing recruiting operations, candidate experience/support, or similar service organizations. Strong understanding of recruiting technology ecosystems (Greenhouse or comparable ATS, sourcing tools, scheduling/case management platforms). Experience applying Lean, Six Sigma, business process management, or operational excellence methodologies. Strong analytical skills with the ability to use operational metrics (time-to-fill, pipeline conversion, candidate satisfaction) to drive decisions. Proven ability to influence senior leaders without direct authority. Excellent executive communication and stakeholder management skills. Preferred Qualifications Experience in high-growth technology companies. Experience implementing recruiting technology or enterprise workflow platforms. Familiarity with AI-enabled recruiting automation and candidate support technologies. Lean Six Sigma certification or equivalent operational excellence training. Experience leading organizational change and large cross-functional programs. Success in This Role Within your first year, you will have: Established a transformation roadmap for Recruiting operations. Identified and delivered measurable improvements in key candidate and hiring lifecycle processes. Reduced manual work through wor
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the role: The Senior Compensation Manager is a core member of Gusto's People team, responsible for building and scaling the compensation programs that help us attract, retain, and reward top talent. This role exists to bring rigor, fairness, and strategic clarity to how Gusto thinks about pay — operating at the intersection of data, policy, and people. Operating with a systems-first, AI-native mindset, the Senior Compensation Manager uses automation, scalable workflows, and well-designed tooling to improve decision quality, ensure compliance, and reduce reliance on manual, one-off analysis. This role partners closely with HR Business Partners, Finance, Legal, and business leaders to ensure our compensation programs are grounded in market reality and aligned to our values. Success in this role is measured by the quality and fairness of compensation decisions, the scalability and reliability of our programs, and the degree to which the organization can operate with confidence — without constant intervention or heroics. Gusto's compensation function, built on first-principles thinking, is at an inflection point — scaling from early foundations to a mature, high-trust operation. You'll have real ownership to shape how we design and deliver compensation as the company grows. Here's what you'll do day to day: Develop, implement, and communicate Gusto's compensation programs, policies, and procedures, ensuring internal equity, external competitiveness, and alignment with business strategy. Partner with and influence key stakeholders — including HRBPs, Finance, and senior leadership — to translate compensation philosophy into clear, actionable programs. Lead annual compensation cycles (merit, equity refresh, benchmarking) and own the end-to-end process from data collection through communication. Perform market analyses and compensation studies using survey data (e.g., Radford/Aon, Mercer, Pave) to recommend pay ranges, job levels, and offer positioning. Use AI tools and automation thoughtfully to accelerate analysis, synthesize benchmarking data, and reduce planning and reporting load — while maintaining sound judgment around data quality and decision guardrails. Design and maintain scalable compensation workflows and tooling — automating recurring analyses, audit processes, and reporting so programs run reliably without manual intervention. Build and maintain compensation dashboards and data visualizations that give leaders real-time insight into pay equity, market positioning, and budget utilization. Craft competitive, compelling offers to attract top-tier talent, and build playbooks to help recruiters and HRBPs communicate Gusto's total rewards story. Ensure ongoing compliance with federal, state, and local pay regulations — including pay transparency laws, FLSA classification standards, and emerging pay equity requirements — and proactively flag legislative changes. Partner with People Operations to integrate and optimize HRIS and compensation tools, ensuring data accuracy and system scalability as the company grows. Here's what we're looking for: 12+ years of experience in Compensation, Total Rewards, People Operations, or a related analytical function — ideally in a high-growth technology environment. AI fluency: hands-on experience using AI tools or automation to accelerate analysis or synthesis, paired with strong judgment around trust and validation. Hands-on experience running compensation cycles (merit, equity, benchmarking) and building scalable programs from early-stage to maturity. Survey benchmarking fluency: direct experience with Radford/Aon, Mercer, Pave, or comparable compensation survey tools and methodologies. Systems-first orientation: experience building durable workflows, automating reports, or designing operating mechanisms that reduce recurring manual work. Strong analytical foundation: advanced spreadsheet skills (Excel, Google Sheets), comfort with data modeling, and experience building dashboards or visualizations that leaders actually use. Knowledge of compensation and employment law, including FLSA, pay transparency statutes, and pay equity frameworks — or foundational knowledge with a clear drive to build expertise. Clear, concise communicator who can translate complex pay data into narratives and recommendations for non-specialist audiences, including executives. Comfort operating at multiple altitudes — from hands-on analysis and modeling to advising leadership on compensation philosophy and strategy. High integrity and intellectual curiosity; someone who asks hard questions about fairness and market position, and isn't satisfied with the status quo. Background in Mathematics, Finance, Statistics, Economics, or a related quantitative field is preferred but not required. Our cash compensation amount for this role is between $154,045 - $189,989/year in Denver, between $181,000 - $223,573/year for New York/San Francisco. Final offer amounts are determined by multiple factors including candidate location, experience and expertise and may vary from the amounts listed above. At Gusto, we don't use titles the traditional way, as a signal of rank or hierarchy. Instead, our titles describe two things at once — your craft (what you do, e.g. Engineering, Design) and your scope of ownership (what you're accountable for) — which is why you'll see something like "Head of X" instead of a rank word like "Director" that tells you neither. Because of this, the title on this posting may look different from what you'd expect based on the scope and seniority of the role, and from how similar roles are typically titled elsewhere. If you have questions about how this role compares to your current title or level, your recruiter can help translate. Gusto has physical office spaces in Denver, San Francisco, and New York City. Employees who are based in those locations will be expected to work from the office on designated days approximately 2-3 days per week (or more depending on role). The same office expectations apply to all Symmetry roles, Gusto's subsidiary, whose physical office is in Scottsdale. Note: The San Francisco office expectations encompass both the San Francisco and San Jose metro areas. When approved to work from a lo
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the Role: We're looking for a builder to help construct a world class Growth organization. This is an opinionated leader that is motivated by creating big picture vision and digging into where the biggest opportunities are, sizing them, and building the systems, rigor, and connective tissue that let Growth and GTM operate cohesively. This is a member of Gusto's Insights & Operations (I&O) team — our internal Strategy/BizOps function — embedded against Growth, partnering closely with our Head of Growth and our CRO-side GTM leadership. This role is intentionally IC-first. You'll start by going deep on the highest-leverage problems in Growth, build a point of view grounded in data, and drive it to outcome. As trust and scope grow, this role is expected to expand — most likely into owning the operating bridge between Growth and our broader go-to-market organization, and potentially into building and leading a small team. About the Team: Gusto's Growth organization is on an ambitious trajectory: we're building toward a much more self-serve-led motion, and the opportunity ahead is significant. As Growth scales, we have a chance to be much more intentional about how it connects to Product and to our go-to-market teams (sales, demand gen, expansion sales, pricing, etc) — building a shared, prioritized roadmap and clear visibility into dependencies from the ground up, rather than retrofitting it later. Here’s what you’ll do day-to-day: Identify and size the highest-leverage opportunities for Growth: go from a fuzzy problem to a clear-eyed analysis of the opportunity, a recommendation on whether to pursue it, and a plan if the answer is yes. Anchor on problems, not headcount: dig into what's actually slowing the Growth organization down, define how to build a best in class engine, size the opportunity, and decide what's worth solving before proposing who or what is needed — not the reverse. Build the operating rhythm for Growth and drive execution against it: planning cycles, prioritization, and a shared, prioritized roadmap that makes trade-offs and dependencies visible across Growth R&D, Product R&D, and GTM. Bring real analytical rigor to how Growth invests — attribution, LTV, and testing/experimentation discipline — so decisions about where to deploy resources are tied clearly to business impact. Close the gap between Growth R&D and go-to-market: build the mechanisms (shared roadmap, dependency tracking, decision forums) that let both orgs operate as one team working toward the same number, rather than two orgs trading requests. Design an operating system anchored in technology vs. humans: build the muscle and mechanisms the Growth org can through automation, and hand off ownership once a system is running Act as a trusted advisor to Growth leadership: pressure-test strategy, surface risks and blind spots early, and bring an opinionated point of view, not just facilitation. Use AI as a default, not an add-on: build reusable, AI-powered workflows for planning, synthesis, and reporting so manual coordination is the exception, not the norm. Spot when a team is optimizing for the wrong thing: recognize when more effort against the current approach won't get us where we need to go, and push teams toward a fundamentally different path rather than a marginal improvement. Raise the bar for how I&O operates, not just how Growth operates: share what's working, question what isn't, and help the broader I&O team build a stronger, more consistent craft. Here’s what we're looking for: 15+ years in operations, business operations, or strategy & ops at a high-growth technology company. This must include time spent building a growth function from an earlier, less mature stage. Direct experience with the discipline behind growth decision-making: attribution and LTV modeling, testing and experimentation, and translating marketing/growth spend into demonstrable business impact. A track record of working at the intersection of growth and go-to-market (or product and sales) — connecting teams with different incentives around a shared goal. A strong point of view on how operations should scale: knowing when a problem needs a dedicated system vs. when it needs reprioritization, and resisting the urge to grow headcount by default. Comfort starting as an individual contributor — going deep on one problem set before taking on broader scope — balanced with a demonstrated ability to build and lead teams when the moment calls for it. Exceptional organizational skills, able to manage multiple senior stakeholders and competing priorities in a fast-moving environment. Excellent written and verbal communication — able to tailor for executive audiences and drive alignment on hard, ambiguous trade-offs. Financial acumen: comfortable managing financial tracking and reporting across a complex org Low ego and a bias toward collaboration: someone who works well across teams that all want the same outcome but don't yet have the bridges to get there together. Deep empathy and enthusiasm for small business customers, and excitement about joining a company still very much in its building phase. About you You're drawn to ambiguity, not intimidated by it — you'd rather build the map than wait for someone to hand you one. You have a point of view and you share it — you'd rather say the harder, more useful thing than stay neutral to keep the peace. You're energized by change and by building something new, even when it means occasionally undoing your own work to get it right. You default to using AI to move faster and think bigger, and you save your own time and judgment for the calls only a person can make. Our cash compensation amount for this role is between $188,510 - $
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the Role: As the IT Controls Engineer you will own, evolve, and scale IT General Controls (ITGCs) across Gusto's enterprise application ecosystem including NetSuite, Workday, Salesforce, and adjacent platforms, serving as the single point of accountability for ITGC design, testing, remediation, and audit readiness. Sitting within the Enterprise Applications organization, you will partner closely with Internal Audit, IT, Security, and Finance to ensure Gusto meets SOX 404 compliance requirements while strengthening our broader risk posture. You will not only maintain a best-in-class controls environment, but will also pioneer the use of AI and automation to make controls testing faster, smarter, and more continuous, transforming assurance from a periodic, manual exercise into a scalable, intelligent capability. In line with Gusto's enterprise risk management strategy, you will reduce manual effort across the compliance lifecycle while raising the bar on control precision and coverage as the company scales. This is a senior, high-impact individual contributor role that blends deep IT controls expertise with a forward-looking vision for AI-augmented assurance, combining technical rigor, cross-functional partnership, and strategic systems thinking to build a controls function that is both audit-ready and future-proof. About the Team: This role will report to the Enterprise AIT team, a group focused on driving the intelligent transformation of Gusto’s enterprise systems. The Enterprise AIT team is responsible for integrating AI, automation, and advanced analytics across our internal applications ecosystem to improve scalability, efficiency, and decision-making. Partnering closely with Finance, Business Ops, IT, and Security, the team enables Gusto’s enterprise systems to become smarter, more predictive, and more adaptive. This is a new role, designed to expand the team’s capacity to operationalize AI within enterprise workflows and support Gusto’s broader Enterprise Systems strategy. Here’s what you’ll do day-to-day: Own ITGC design and operation across enterprise applications — including logical access, change management, SDLC, computer operations, and segregation of duties (SoD). Lead the 1st-line control environment for in-scope enterprise applications, partnering with application owners and engineering leads to embed controls into operational workflows rather than bolting them on. Drive SoD strategy across ERP, HRIS, and CRM — including role design reviews, conflict remediation, mitigating control design, and ongoing monitoring tooling (e.g., Pathlock, SailPoint, Saviynt, native role analyzers). Manage the audit lifecycle as the primary 1st-line liaison with Internal Audit, External Audit, and the SOX PMO — walkthroughs, evidence collection, deficiency remediation, and management responses. Build AI-native continuous controls monitoring — including LLM-based evidence review, agentic control testing, and automated anomaly surveillance — to eliminate manual evidence collection, shift controls left, and surface exceptions in near real time. Treat AI agents as control operators with the same evidence and validation expectations as human operators. Own the controls posture for Gusto's internal AI and automation portfolio. Partner with AI-builder teams across the company (Finance & BizOps, GRC, Engineering) to review internal AI use cases, classify by risk category, and ensure controls, evidence trails, and validation travel with the build — not bolted on after launch. Be the senior 1st-line owner for "do our internal AI builds meet our control standards? Lead access governance including provisioning/deprovisioning workflows, periodic user access reviews (UARs), privileged access management, and integration with the IGA platform. Govern application change management for in-scope systems — approvals, segregation between developers and production, emergency change handling, and release evidence. Mature the controls program by leading rationalization initiatives, control consolidation, and the adoption of automated/preventive controls over manual/detective ones. Partner cross-functionally with Security/GRC, Legal, Finance/Accounting, People Operations, and Revenue Operations to ensure controls support — rather than impede — the business. Here’s what we're looking for: 10+ years of experience in IT controls, audit, or enterprise applications governance, with a strong hands-on background operating in the 1st line of defense as a control owner across NetSuite, Workday, and/or Salesforce. Deep expertise in SOX 404, COSO, COBIT, and ITGC frameworks, including segregation of duties (SoD) design and remediation across ERP, HRIS, and CRM environments. Proven track record leading external audit engagements (Big 4 or equivalent) as the management-side owner, with public company or IPO readiness experience preferred. Demonstrated experience building and deploying AI-augmented controls work including agents, LLM-based reviewers, or automated anomaly detection, with the ability to design controls both for and with AI systems. Strong judgment on AI risk, including model risk, prompt injection, output validation, and audit trail design, with hands-on familiarity with agentic tooling such as Claude Code, MCPs, or LLM-based evidence pipelines. Excellent communicator who can translate complex control concepts for executives, auditors, and engineers, with experience in continuous controls monitoring (CCM) and data-driven assurance approaches. Relevant certifications (CISA, CISSP, CIA, CPA, or equivalent) and familiarity with adjacent frameworks including SOC 1/2, ISO 27001, NIST CSF, and PCI DSS are a plus. Our cash compensation amount for this role is targeted at $205,000-$220,000 /yr in Denver & most remote locations, and $245,000-$265,000 /yr for San Francisco, Seattle & New York. Final offer amounts are determined by multiple factors, including candidate experience and expertise, and may vary from the amounts listed above. Gusto has physical office spaces in Denver, San Francisco, and New York City. Employees who are based in those locations will be expected to work from the office on designated days approximately 2-3 days per week (or more depending on role). The same office expectations apply to all Symmetry roles, Gusto's subsidiary, whose physical office is in Scottsdale. Note: The San Francisco office expectations encompass both the San Franci
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the Role: As a Premier Account Partner, you will act as the single point of contact for all support inquiries, enhancing their user experience and serving as a subject matter expert for Gusto’s core products. You will guide customers through our newest product features, provide proactive customer education and support, partner cross-functionally, move quickly to strategize and creatively solve problems, act as their advocate internally to influence our product decisions and roadmap, and holistically support the customer/Gusto partnership. You’ll address and solve real problems and deliver an exceptional customer experience to some of our most valued companies to build trust and loyalty to Gusto for the book of business. This role requires leveraging AI-assisted tools to accelerate research and communication by demonstrating fluency in delegating repetitive work, crafting structured prompts, and critically reviewing outputs for accuracy, tone, and empathy, all while consistently applying compliance and data-privacy guardrails, delivering measurable efficiency gains, and exercising sound judgment on when to avoid AI or escalate edge cases. About the Team: The Premier Account Partner team is a segment of our Care team dedicated to building and expanding relationships with our high-value customers. The team manages an assigned book of customer accounts, serving as product experts, and providing trusted and efficient service. Here’s what you’ll do day-to-day: Own the customer journey by building trust, rapport, and partnership with your book of business through inbound and outbound phone, email, and Google Meet interactions. Act as a dedicated advisor, building trust in the support you provide to contain most customer interactions from your dedicated customers. Provide passionate, opinionated, consistent, expert, reliable support as a dedicated point of contact for payroll and benefits inquiries . Proactively connect with customers to build a deep understanding of their business, your support model, and their preferred connection style. Identify churn risk and quickly act to deliver solutions to mitigate the risk of churn, using your product knowledge and unique understanding of each individual customer. Partner with your customers and cross-functionally to unblock points of friction, proactively address potential concerns, and build an understanding of individual team needs and processes. Think creatively, pivot quickly, live in ambiguity, and collaborate strategically. You will be required to expand your critical thinking skills and creatively problem-solve across all areas of the business, with an understanding of a variety of stakeholders and needs. Display strong product knowledge, including a deep understanding of the competitive landscape to protect against customer churn. Leverage AI‑assisted tools to accelerate research and communication while upholding accuracy, compliance, and Gusto’s voice. Here’s what we're looking for: 6+ years of customer experience with 1+ years of full-time experience in Payroll, and 2+ years of account management. Proven ability to proactively and reactively support customers, driving their success, happiness, and loyalty through expert guidance and creative problem-solving. Ability to synthesize and communicate complex subjects clearly and effectively, both verbally and in writing, with customers and internal partners. Experience with Salesforce, Zoom/Google Meets, Google Suite, Google Calendar, Gmail, and scheduling tools. Excels in balancing inbound calls, scheduled meetings, and email inquiries while managing and prioritizing multiple high-priority resolutions effectively. Strength in providing effective, expert, and creative resolutions for customers with minimal support, demonstrating agility and critical thinking. Ownership in churn identification and mitigation with confidence in navigating retention-focused discussions with customers. Deep payroll knowledge, pride, and awareness to act as an advocate for the solution you provide, understanding customer needs and promoting satisfaction. Exceeds expectations with goals, deadlines, and commitments set by both yourself and the organization. Eager to think creatively, pivot quickly, and work strategically in ambiguous situations to deliver customer-centric solutions. Demonstrated AI fluency in a customer-facing role: routinely delegates repetitive work to AI (drafting emails, summarizing case histories, compiling call notes), crafts structured prompts with clear context and constraints, and critically reviews outputs for accuracy, bias, tone, and customer empathy—while consistently applying data‑privacy and compliance guardrails. Our cash compensation range for this role is $27.65/hr to $35.02/hr in Phoenix. Final offer amounts are determined by multiple factors, including candidate location, experience and expertise, and may vary from the amounts listed above. Gusto has physical office spaces in Denver, San Francisco, and New York City. Employees who are based in those locations will be expected to work from the office on designated days approximately 2-3 days per week (or more depending on role). The same office expectations apply to all Symmetry roles, Gusto's subsidiary, whose physical office is in Scottsdale. Note: The San Francisco office expectations encompass both the San Francisco and San Jose metro areas. When approved to work from a location other than a Gusto office, a secure, reliable, and consistent internet connection is required. This includes non-office days for hybrid employees. Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto. Gusto is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation,
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the Role: The Compensation Partner is a core member of Gusto's People team, supporting compensation programs that help us attract, retain, and reward top talent. This role is the operational engine of the compensation function: the person who makes sure our programs run accurately, on time, and consistently for every Gustie. Operating with a systems-first, AI-native mindset, the Compensation Partner uses automation and well-designed workflows to handle recurring analysis, audits, and reporting with speed and precision. This role partners closely with HR Business Partners, Finance, Legal, and business leaders to ensure our compensation programs are grounded in market reality and aligned to our values. Success in this role is measured by the accuracy and timeliness of compensation data and deliverables, the reliability of the programs you support, and your growing ability to answer questions independently rather than escalating them. Gusto's compensation function, built on first-principles thinking, is at an inflection point — scaling from early foundations to a mature, high-trust operation. You'll have real ownership to shape how we design and deliver compensation as the company grows. Here’s what you’ll do day-to-day: Support the execution of Gusto's compensation programs and cycles, including merit, promotion, and equity refresh, handling data preparation, validation, tracking, and follow-through. Serve as a first point of contact for compensation questions from HRBPs, recruiters, and managers, resolving requests and escalating the ones that need extra attention. Manage annual compensation cycles (merit, equity refresh, benchmarking) from data collection through communication. Conduct job matching and market benchmarking using survey data (Radford/Aon, Mercer, Pave) and prepare recommendations on pay ranges and offer positioning for review. Model and prepare new hire, promotion, and internal transfer recommendations against approved bands and internal equity comparisons. Maintain compensation data integrity across Workday, Pave, and our compensation bands, running recurring audits and reconciling discrepancies before they reach downstream processes. Prepare recurring reports and dashboards on pay positioning, band utilization, and cycle progress, and produce ad hoc analysis for partners across People and Finance. Use AI tools and automation to take manual work out of recurring analysis, audits, and reporting, with sound judgment about when output needs to be validated. Support compliance with federal, state, and local pay regulations, including pay transparency postings, FLSA classification reviews, and annual survey submissions. Document and improve compensation processes so that the work is repeatable, auditable, and not dependent on any one person's memory. Here’s what we're looking for: 3+ years of experience in Compensation, Total Rewards, People Operations, or a related analytical function - ideally in a high-growth technology environment. AI fluency: hands-on experience using AI tools to accelerate analysis, research, or documentation, paired with good instincts about when to trust and when to verify. Strong analytical foundation: advanced spreadsheet skills (Excel, Google Sheets) including lookups, pivots, and formula-driven models, and the ability to spot when a number looks wrong. Exceptional attention to detail and a track record of owning recurring, deadline-driven work without dropped threads. Exposure to compensation fundamentals such as salary bands, job leveling, market benchmarking, or offer modeling, or clear evidence of the analytical aptitude and curiosity to pick them up quickly. Comfort handling highly confidential information with discretion and consistency. Clear, concise written communication , with the ability to explain a number or a process simply to someone who does not work in compensation. Interest in compensation and employment law (FLSA, pay transparency, pay equity), with a drive to build real expertise over time. High integrity and intellectual curiosity ; someone who asks why a process works the way it does instead of just running it. Background in Mathematics, Finance, Statistics, Economics, or a related quantitative field is preferred but not required. Our cash compensation amount for this role is between $87,660 - $108,114/year in Denver and between $106,385 - $131,208/year for New York/San Francisco. Final offer amounts are determined by multiple factors including candidate location, experience and expertise and may vary from the amounts listed above. Gusto has physical office spaces in Denver, San Francisco, and New York City. Employees who are based in those locations will be expected to work from the office on designated days approximately 2-3 days per week (or more depending on role). The same office expectations apply to all Symmetry roles, Gusto's subsidiary, whose physical office is in Scottsdale. Note: The San Francisco office expectations encompass both the San Francisco and San Jose metro areas. When approved to work from a location other than a Gusto office, a secure, reliable, and consistent internet connection is required. This includes non-office days for hybrid employees. Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. If you share our val
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We are looking for an experienced Product Manager to own the future of the Lattice MCP (Model Context Protocol) server and the integrations that power Lattice AI. This is the connective layer that lets customers use Lattice performance data inside the AI tools they already work in (Claude, ChatGPT, Glean, Microsoft Copilot, and Slack), and that brings third-party productivity data (e.g., Jira, GitHub, Linear, Zoom, Asana) into Lattice. As AI becomes the center of gravity for how companies work, this surface is how Lattice stays connected, interoperable, and indispensable. You’ll join a fully staffed engineering team ready to execute, and together you’ll make ecosystem interoperability a reason customers choose and stay with Lattice. If you enjoy solving complex problems, shaping platform strategy, and working with great internal and external partners, you’ll love the impact you can have here. As a Staff Product Manager for MCP & AI Ecosystem, you will: Define the MCP and AI ecosystem vision and multi-year strategy for Lattice. Establish what MCP, agents, and interoperable data should mean for Lattice customers and how Lattice can help shape the responsible use of AI in HR. Ship integrations that create leverage. Deliver new MCP tools, resources, and third-party connectors that expand what admins, managers, and executives can do with Lattice data in the flow of work. Establish durable platform foundations. Drive product direction for authentication and permissions, agentic execution frameworks, data access, observability, reliability, and evaluations, so that future integrations are faster to build, safer to operate, and easier for customers to adopt. Be a technical thought partner to Engineering. Help shape technical direction on MCP tool design and third-party integration infrastructure, translating complex constraints into clear product decisions. Drive go-to-market with partners. Partner with Partnerships, Product Marketing, to launch integrations that deliver measurable customer and ecosystem impact. Own outcomes. Influence and own key results across integration and MCP adoption, reliability, activation, and ecosystem growth. What You Will Bring to the Table We’re looking for an experienced product manager with the technical depth and strategic instincts to shape Lattice’s next generation of integrations and APIs. You’ll be a great fit if you have a combination of: 8+ years of product management experience, including ownership of platform, integrations, API, developer, or ecosystem products with broad customer and business impact. Deep experience building technical integrations in multi-party ecosystems, such as ad tech, martech, marketplaces, developer platforms, payments, data connectivity, or similar environments where partnership strategy shaped what you built. Technical fluency across third-party integration patterns, data sync and field mapping, APIs, webhooks, authentication and OAuth, permissions, and reliability. You can hold credible architecture conversations with engineers, security teams, and partner CTOs. A track record of shipping scalable, reliable integrations in partnership with engineering, and of standing up partner or marketplace launches with go-to-market teams. Experience turning a platform or ecosystem into a competitive advantage and measurable business lever, rather than a set of table-stakes connections. The ability to influence senior leaders and align teams with different incentives around clear decisions, priorities, and outcomes. Clear, confident communication that brings internal teams and external partners into alignment. A bias for action and the ability to create structure in an ambiguous, fast-moving space. Bonus: Exposure to AI ecosystems, MCP, AI agents, or LLM tooling (helpful, not required). Experience in multi-product B2B SaaS, or with HR/people-data or other sensitive-data workflows. Experience mentoring PMs or leading product practices across a team or product area. If you have strong experience with integrations, APIs, or platform products, even if you don’t meet every preferred qualification, we encourage you to apply. We’re looking for strong product thinkers with deep technical fluency, not perfect resumes. Location Requirement: This role is open to candidates located in British Columbia or Ontario, Canada. At this time, we are only able to hire employees residing in these provinces. __ The estimated annual cash salary for this role is CAD $172,000 - $230,000. This position is also eligible for incentive stock options, subject to the terms of Lattice’s applicable plans. Benefits: Lattice offers eligible Canada-based employees comprehensive benefits, including medical, dental, and vision coverage; life and AD&D insurance; short- and long-term disability coverage; mental health and wellness support; emergency weather support; 16 weeks of paid parental leave; flexible time off, 13 company holidays, and 3 recharge days; a monthly remote-work stipend and one-time home-office setup stipend; an RRSP contribution match of up to 3% of gross pay (maximum $2,500 CAD annually); and a $500 CAD annual Learning & Development reimbursement. Benefits are subject to applicable eligibility requirements. *Note on Pay Transparency: Lattice provides an estimate of the compensation for roles that may be hired as required by state regulations. Compensation may vary based on (a) location, as Lattice factors in specific location when benchmarking compensation for most roles; (b) individual candidate skills and qualifications; and (c) individual candidate experience. Additionally, Lattice leverages current market data to determine compensation, so posted compensation figures are subject to change as new market data becomes available. The salary, other compensation, and benefits information is accurate as of the date of this posting. Lattice reserves the right to modify this information at any time, subject to applicable law. #LI-Remote About Lattice Lattice is on a mission to build cultures where employees and their companies thrive. In an age where employees have more choices than ever before, businesses that put employees first are winning 🏅– and Lattice is building the tools to empower those people-centric companies. Lattice is a people success platform that offers performance reviews, employee engagement surveys, real-time feedback, weekly check-ins, goal setting, and career planning in a way that allows companies to focus on employee development, growth, and engagement – yielding stronger employee retention, performance, and impact to the bottom line 📈. Since launching in 2016, we have grown to over 5,000+ customers globally, including brands like Loom, Robinhood, and Gusto. Lattice is
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We are looking for a Lead Product Manager to own the future of the Lattice MCP (Model Context Protocol) server and the integrations that power Lattice AI. This is the connective layer that lets customers use Lattice performance data inside the AI tools they already work in (Claude, ChatGPT, Glean, Microsoft Copilot, and Slack), and that brings third-party productivity data (e.g., Jira, GitHub, Linear, Zoom, Asana) into Lattice. As AI becomes the center of gravity for how companies work, this surface is how Lattice stays connected, interoperable, and indispensable. You’ll join a fully staffed engineering team ready to execute, and together you’ll make ecosystem interoperability a reason customers choose and stay with Lattice. If you enjoy solving complex problems, shaping platform strategy, and working with great internal and external partners, you’ll love the impact you can have here. As a Lead Product Manager for MCP & AI Ecosystem, you will: Own the MCP and AI ecosystem strategy. Not only decide what features and integrations to pursue, but what MCP and AI mean to Lattice and our customers. Become a thought leader on how AI should shape HR for the better. Ship integrations that create leverage. Deliver new MCP tools, resources, and third-party connectors that expand what admins, managers, and executives can do with Lattice data in the flow of work. Build durable foundations, like authentication, agentic execution frameworks, and evals that make future integrations faster, more scalable, and easier to adopt and maintain. Be a technical thought partner to Engineering. Help shape technical direction on MCP tool design and third party integration infrastructure, translating complex constraints into clear product decisions. Drive go-to-market with partners. Partner with Partnerships, Product Marketing, to launch integrations that deliver measurable customer and ecosystem impact. Own outcomes. Influence and own key results across integration and MCP adoption, reliability, activation, and ecosystem growth. What You Will Bring to the Table We’re looking for a seasoned product manager with the technical depth and strategic instincts to shape Lattice’s next generation of integrations and APIs. You’ll be a great fit if you have a combination of: 7+ years of product management experience, with meaningful ownership of integrations, platform, or ecosystem surfaces (built end-to-end, not just configured). Direct experience building technical integrations in a multi-party ecosystem — for example ad technology / marketing technology, marketplaces, developer platforms, payments, data connectivity, or similar — where partnership strategy shaped what you built. Strong technical fluency: comfortable with third-party integration patterns, data sync and field mapping, webhooks, and auth/OAuth; you can hold a credible architecture conversation with engineers and partner CTOs. A track record of shipping scalable, reliable integrations in partnership with engineering, and of standing up partner or marketplace launches with go-to-market teams. Evidence of turning a platform or ecosystem into a competitive advantage — a reason customers chose your product, not just a checkbox. Clear, confident communication that brings internal teams and external partners into alignment. A bias for action and the ability to create structure in an ambiguous, fast-moving space. Bonus: Exposure to AI ecosystems, MCP, AI agents, or LLM tooling (helpful, not required). Experience in multi-product B2B SaaS, or with HR/people-data or other sensitive-data workflows. If you have strong experience with integrations, APIs, or platform products, even if you don’t meet every preferred qualification, we encourage you to apply. We’re looking for strong product thinkers with deep technical fluency, not perfect resumes. ___ The estimated annual cash salary for this role is $179,000 - $220,000. This position is also eligible for incentive stock options, subject to the terms of Lattice’s applicable plans. Benefits: The Company offers the following benefits for this position, subject to applicable eligibility requirements: Medical insurance; Dental insurance; Vision insurance; Life, AD&D, and Disability Insurance; Emergency Weather Support; Wellness Apps; Paid Parental Leave, Paid Time off inclusive of holidays and sick time; Commuter & Parking Accounts; Lunches in the Office; Internet and Phone Stipend; One time WFH Office Set-Up Stipend; 401(k) retirement plan; Financial Planning; Learning & Development Budget. *Note on Pay Transparency: Lattice provides an estimate of the compensation for roles that may be hired as required by state regulations. Compensation may vary based on (a) location, as Lattice factors in specific location when benchmarking compensation for most roles; (b) individual candidate skills and qualifications; and (c) individual candidate experience. Additionally, Lattice leverages current market data to determine compensation, so posted compensation figures are subject to change as new market data becomes available. The salary, other compensation, and benefits information is accurate as of the date of this posting. Lattice reserves the right to modify this information at any time, subject to applicable law. #LI-Remote About Lattice Lattice is on a mission to build cultures where employees and their companies thrive. In an age where employees have more choices than ever before, businesses that put employees first are winning 🏅– and Lattice is building the tools to empower those people-centric companies. Lattice is a people success platform that offers performance reviews, employee engagement surveys, real-time feedback, weekly check-ins, goal setting, and career planning in a way that allows companies to focus on employee development, growth, and engagement – yielding stronger employee retention, performance, and impact to the bottom line 📈. Since launching in 2016, we have grown to over 5,000+ customers globally, including brands like Loom, Robinhood, and Gusto. Lattice is committed to equal treatment and opportunity in all aspects of recruitment, selection, and employment without regard to gender, race, religion, national origin, ethnicity, disability, gender identity/expression, sexual orientation, veteran or military status, or any other category protected under the law. Lattice is an equal opportunity employer; committed to a community of inclusion, and an environment free from discrimination, harassment, and retaliation. By clicking the "Submit Application" button below, you consent to Lattice processing your personal information for the purpose of assessing your candidacy for this position in accordance with Lattice's Job Applicant Privacy Policy .
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the Role: Symmetry Software is seeking a dynamic and experienced Head of Marketing to lead our enterprise B2B marketing efforts. As a key member of the leadership team, you will create, shape, and execute our marketing strategy. You will empower a full stack enterprise marketing team, including demand generation, product marketing, digital marketing and online presence, sales enablement, analytics and reporting, and lifecycle marketing, all with AI at the core. Symmetry is an AI native company, and our ideal candidate builds AI natively into how the marketing function operates. We're looking for a strategic thinker with a deep understanding of technical products, including MCPs, APIs, and SDKs, who has a proven track record driving successful marketing initiatives in the enterprise space. You will operate in both a leadership and builder capacity. This role reports to the Head of Symmetry. About the Team: Symmetry Software is the payroll infrastructure for software and payroll platforms, powering the paychecks of over 64 million workers each year. Our fully integrated suite of payroll tax APIs and software tools helps companies solve tax compliance issues and build applications across the entire payroll process. Our AI products are increasingly reshaping what's possible for tax compliance infrastructure when it comes to accuracy and speed. Symmetry is the heart of the payroll industry, providing best in class software support built on nearly four decades of experience with the most complicated tax and payroll scenarios across the country. Here’s what you’ll do day-to-day: Develop Comprehensive Marketing Strategies: Craft and execute marketing plans aligned with Symmetry’s objectives, ensuring consistent brand messaging and market positioning. Drive Demand Generation and Lead Nurturing: Oversee multi-channel demand generation initiatives, attracting B2B enterprise clients and guiding them through effective lead nurturing programs. Build and Mentor a High-Performing Team: Lead a skilled marketing team, fostering innovation and collaboration in demand generation, product & lifecycle marketing, digital strategies, and sales enablement. Enhance Digital Presence and Visibility: Strengthen Symmetry’s digital presence through strategic online campaigns, SEO optimization, and compelling content, maximizing brand visibility and attracting qualified leads. Enable Sales Teams for Success: Provide sales teams with impactful collateral, training, and tools to effectively communicate technical product value, ensuring achievement of bookings targets. Implement Data-Driven Lifecycle Marketing: Develop customer lifecycle marketing programs, enhancing retention and loyalty, while identifying upsell and cross-sell opportunities to drive revenue growth. Amplify the Symmetry brand: Own and enhance the positioning and messaging of Symmetry’s brand. Leverage Data for Informed Decisions: Utilize analytics and reporting tools to collect, analyze, and interpret marketing data, making data-driven decisions to optimize campaigns, enhance customer experiences, and maximize ROI. Here’s what we're looking for: 12+ years of experience in B2B marketing, preferably in the enterprise technology sector with a focus on technical products, APIs, and SDKs. AI-Native builder. Passionate about empowerment: 5+ years of proven success in building and leading enterprise marketing teams across multiple disciplines, with a track record of leading, mentoring, and motivating a team to drive revenue growth. Domain expert: Strong understanding of digital marketing strategies, content marketing, and marketing automation tools. You have an analytical mindset, excel at data-driven decision-making and in leveraging marketing technologies. Excellent communication skills : You enjoy communicating both verbally and in writing with a diverse set of internal and external stakeholders. Technical acumen: You’ve marketed AI, API, and SaaS products that are built for developers and are able to effectively convey complex technical concepts to diverse audiences. Bias for action : Bring grit, a willingness to roll up your sleeves, and be a hands-on help to your team, not just a facilitator. Be the entrepreneurial player/coach who is a resourceful, not reliant leader. Impeccable execution: You have a track record of executing and delivering high quality work against complexities and limited resources. You’re able to partner with cross-functional teams to drive results. Other leaders and teammates love collaborating with you. Bonus: You have prior payroll or fintech experience. Our cash compensation amount for this role is targeted at $186,400yr to $248,533/yr in Scottsdale & most remote locations, and $219,600/yr - $292,800/yr for San Francisco & New York. Final offer amounts are determined by multiple factors including candidate experience and expertise and may vary from the amounts listed above. Gusto has physical office spaces in Denver, San Francisco, and New York City. Employees who are based in those locations will be expected to work from the office on designated days approximately 2-3 days per week (or more depending on role). The same office expectations apply to all Symmetry roles, Gusto's subsidiary, whose physical office is in Scottsdale. Note: The San Francisco office expectations encompass both the San Francisco and San Jose metro areas. When approved to work from a location other than a Gusto office, a secure, reliable, and consistent internet connection is required. This includes non-office days for hybrid employees. Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto. Gusto is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related me
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The Role : This role is fulfilling for those who thrive in dynamic teams that seek to make an impact through their proactive and solution-oriented mindset. Going the extra mile to deliver exceptional service is never an afterthought, as you always put yourself in the customer's shoes. Sometimes, you won't know the correct answer, but you are the kind of person who is always up for the challenge. We can't promise it will be easy, but we can promise it will be time well spent. Our success in the Benefit Customer Engagement team is driven by the personal responsibility taken on by each of our advocates to drive authentic interactions through phone, email, and chat. Our advocates take pride in finding resolutions to some of the most complex benefit questions from our small business owners. With their passion, insight, and customer advocacy, this team has helped us maintain a high NPS score while serving tens of thousands of businesses. You'll gain skills and experience working for one of the most exciting payroll and benefits platforms for small businesses. At Gusto, we commit to providing the resources and transparency to breed success through ongoing learning, development, and performance reflection . About The Team : The Customer Care team is the linchpin of our world-class customer experience. With their passion, insight, and customer advocacy, this team has helped us maintain a high NPS score while serving tens of thousands of businesses. As a Benefits Care Advocate at Gusto, you will guide our customers to solutions, answering queries via phone and email each day. Gusto is seeking support experts who thrive in a fast-paced, solutions-based call center environment. You will own each customer experience from start to finish, ensuring exceptional service and accurate resolution. You will guide our customers through our product features and act as their advocate internally to influence our product decisions and roadmap. Here’s what you’ll do day-to-day: You will own customers' inquiries from start to finish while keeping the customer updated at all times during the resolution process. While you can expect to primarily be on our live inbound phone channel for the entirety of your shift, a Benefit Customer Care Advocate should be prepared to flex onto our email and/or chat channels based on business needs. You will be expected to work a full-time 40-hour/week schedule during our hours of operation. You will meet the quality and productivity standards necessary to meet Gusto’s business standards for superior customer service and performance progression. You will collaborate closely with other advocates and across the company to influence product development. You will deliver exemplary customer service using a “search first” mentality, ensuring comprehensive research of a question is carried out through our various internal resources channels before asking for further support. You will expand your critical thinking skills and knowledge in order to answer progressively more challenging/complex customer inquiries. You will stay up-to-date with new products/features and be able to consistently communicate these updates to customers in a way that ensures an exceptional customer experience. You will be flexible to accommodate annual volume spikes from December through March when we require additional weekend overtime and blackout periods for paid time off to provide the best service possible to our customers during the most critical time of the year for small business owners. Here’s what we're looking for: Experience: Minimum 2+ years of experience within the call center, technology, retail, or hospitality space and are seeking a new challenge. At least 1-year experience in a Customer-facing benefits role with a Broker, Carrier, or Benefits provider.Highly preferred, 2 years experience in the Benefit space. Technical Ability—You must feel comfortable working with multiple and perhaps new technologies in a digital-first environment ( tools such as Salesforce, Slack, Confluence, and NICE Workstation are often used ) . You will navigate multiple digital systems and use customer data to inform decisions. Collaborative: A consummate teammate, ready to wear multiple hats, inspire those around you and work collectively while priding yourself in maintaining a professional brand and image. Accountable: A proactive problem solver with incredible critical thinking skills, comfortable with a role heavy in customer interaction. Takes pride in seeing customer interactions through from start to finish. Manages Stress Effectively: You're an autonomous problem solver with a personality that thrives in a dynamic environment. You are not afraid to ask for help when the clock is ticking, but you always check your resources before sending out the call. Reliable: Individuals should take pride in showing up to work not only for themselves but for their customers. You’re proud of your perfect attendance award from grade school! Ethical: You hold true to your values of providing top-tier customer service. You are self-motivated to continuously strive towards improvement to better the success of our team and our customers. Shortcuts should never be taken. Great written and verbal communicator: You are a confident communicator and methodical thinker. You consistently demonstrate exceptional writing and verbal communication skills and are adept at explaining technical concepts to a wide range of audiences. You understand the importance of listening to the customer before delivering service. At Gusto, we strive to provide rewards that empower employees to achieve their financial and personal goals. We offer competitive compensation packages with a strong emphasis on equity-based compensation (ownership in Gusto). To learn more about Gusto’s compensation philosophy and benefits offerings please view our Total Rewards Approach page . Our cash compensation range for this role is $20.51/hr—23.08/hr in Denver and most remote locations. Remote locations will vary based on our geographical pay approach. Final offer amounts are determined by multiple factors, including candidate location, experience, and expertise, and may vary from the amounts listed ab
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About Gusto At Gusto, we're on a mission to grow the small business economy. We handle the hard stuff — payroll, health insurance, 401(k)s, and HR — so owners can focus on their craft and their customers. With teams in Denver, San Francisco, and New York, we support more than 500,000 small businesses nationwide and are building a workplace that reflects the people we serve. All full-time employees receive competitive base pay, benefits, and equity (RSUs) — because everyone who helps build Gusto should share in its success. Offer amounts are determined by role, level, and location. Learn more about our Total Rewards philosophy . AI is a fundamental part of how work gets done at Gusto. We expect all team members to actively engage with AI tools relevant to their role and grow their fluency as the technology evolves. AI experience requirements vary by role and will be assessed during the interview process. Sales Onboarding Advocate Atlanta, GA - Hybrid; Denver, CO - Hybrid; Phoenix, AZ - Hybrid About Gusto At Gusto, we're on a mission to grow the small business economy. We handle the hard stuff — payroll, health insurance, 401(k)s, and HR — so owners can focus on their craft and their customers. With teams in Denver, San Francisco, and New York, we support more than 500,000 small businesses nationwide and are building a workplace that reflects the people we serve. All full-time employees receive competitive base pay, benefits, and equity (RSUs) — because everyone who helps build Gusto should share in its success. Offer amounts are determined by role, level, and location. Learn more about our Total Rewards philosophy . AI is a fundamental part of how work gets done at Gusto. We expect all team members to actively engage with AI tools relevant to their role and grow their fluency as the technology evolves. AI experience requirements vary by role and will be assessed during the interview process. About the Role: This role blends technical problem-solving with sales and customer service. After training, you'll be helping small business owners get their payroll and HR set up correctly. This means entering their past information, catching mistakes in their setup before they cause problems, and helping them navigate state and federal tax guidelines (every state does this differently, so you'll become the expert who can guide customers through all 50). This team is where technical sales careers start at Gusto. You'll build a strong foundational understanding of payroll, tax, and compliance expertise while developing consultative sales skills, and that opens doors. Reps who excel here can grow into specialized roles working in Implementations and Solutions Engineering. If you're looking for a sales career with a technical backbone, this is where that path starts. Here’s what you’ll do day-to-day: Customer conversations: Handle high-volume customer interactions across phone and email with small business owners guiding them from onboarding to running their first payroll. Pipeline management: Own your ticket queue the way a seller owns their opportunity pipeline. Grow revenue: Proactively position plan upgrades and surface cross-sell opportunities for Health Insurance, Workers' Comp, and 401(k). Technical diagnosis: Catch tax discrepancies live, troubleshoot unfamiliar state portals in real time, and make the right compliance call for each state, size, and industry combination. Compliance setup: Configure sick time, PTO, and overtime policies to keep companies compliant from day one Work across teams: You'll know when a customer's situation is something you can solve yourself versus when it needs a specialist, and you'll get that handoff started. You'll also work closely with our Risk team, asking customers for extra information when needed to build trust. AI-powered workflows: Use assigned AI tools daily as a core part of how you work, surfacing friction and inefficiencies and giving feedback that shapes what gets built next. Here’s what we're looking for: Experience: 1+ years in a high-volume sales or customer service role where you were cross-selling, upselling, or hitting a quota/KPIs. We love to hire new grads too, so if that’s you, please be prepared to translate how your internship or prior work experience would translate to this type of role. Eager to learn: You're excited to dive into a brand new industry and figure out the details, whether that's tax codes, compliance rules, or how payroll actually works behind the scenes. Customer obsessed: You put customer needs first, listening closely to understand what they would benefit from and help them understand how different parts of our product will affect their business. You build trust through consultative conversations, and that trust is what drives the right outcome for both the customer and the business. Drive: Goal-oriented and competitive in the best way, you want to hit your numbers and keep leveling up your sales game. Communication: Strong across phone, email, and chat, with the flexibility to adjust your tone to the moment. Adaptability: You're a problem solver who thrives on challenge and adjusting quickly when a situation shifts. AI: Proven, day-to-day experience integrating AI into how you work, across writing, research, prep, and summarization, with a track record of giving clear, useful feedback that helps improve your tools and processes. Our cash compensation amount for this role is $23.00/hr to $24.50/hr in Denver, Phoenix & Atlanta. Final offer amounts are determined by multiple factors including candidate location, experience and expertise and may vary from the amounts listed above. Gusto has physical office spaces in Denver, San Francisco, and New York City. Employees who are based in those locations will be expected to work from the office on designated days approximately 2-3 days per week (or more depending on role). The same office expectations apply to all Symmetry roles, Gusto's subsidiary, whose physical office is in Scottsdale. Note: The San Francisco office expectations encompass both the San Francisco and San Jose metro areas. When approved to work from a location other than a Gusto office, a secure, reliable, and consistent internet connection is required. This includes non-office days for hybrid employees. Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto. Gusto is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital
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You will be expected to understand Lattice’s business, products, contracting standards, and risk framework well enough to resolve most matters independently, identify practical paths through difficult negotiations, and escalate issues with a clear assessment and recommendation. The right candidate combines strong contract judgment, operational discipline, commercial awareness, and fluency with modern legal technology and AI-assisted workflows. This is a highly cross-functional role supporting Sales, Deal Desk, Procurement, Privacy, Security, Finance, Product, Partnerships, Marketing, and other business teams. Success requires balancing thoughtful risk management with a practical focus on customer experience, business velocity, and scalable operations. What You Will Do Independently draft, review, negotiate, and manage a high volume of commercial agreements within Lattice’s contracting playbooks, approval framework, and risk tolerances. Lead negotiations involving SaaS order forms, terms of service, master services agreements, data processing agreements, service level agreements, amendments, renewals, trials, AI-related terms, termination agreements, and related customer documents. Review and negotiate vendor, supplier, and service-provider agreements, coordinating with Procurement, Privacy, Security, Finance, and business owners based on the services involved and the risks presented. Support technology partnerships, integrations, referral programs, sponsorships, events, speaker engagements, and other strategic or marketing relationships. Serve as a primary point of contact between Legal and business stakeholders, providing practical guidance on contract structure, risk allocation, negotiation strategy, approval requirements, and escalation paths. Exercise independent judgment to resolve matters within established parameters and promptly escalate material legal, financial, privacy, security, product, or operational risks with a concise analysis and recommended approach. Partner with Privacy, Security, Product, Finance, and other subject-matter experts to ensure contractual commitments are accurate, operationally feasible, properly approved, and tracked where appropriate. Manage numerous concurrent negotiations with strong prioritization, responsiveness, and ownership from intake through signature. Maintain accurate contract records, approvals, metadata, and final documentation across Ironclad, Salesforce, Zip, and related systems. Identify recurring negotiation patterns, operational friction, and emerging risks, and translate those observations into improvements to templates, playbooks, fallback positions, training, and self-service resources. Use approved AI and legal technology tools to accelerate contract review, compare proposed language against playbooks, identify issues, support drafting, summarize negotiations, and improve reporting and workflow efficiency. Help develop meaningful reporting on contract volume, cycle time, negotiation trends, escalations, and other indicators that can improve the contracting function and the broader business. Stay informed about developments affecting commercial contracting, SaaS businesses, data privacy, AI-enabled products, and contracting technology. What You Will Bring to the Table Five or more years of relevant experience negotiating and managing commercial technology agreements, preferably in a high-growth SaaS or technology company. Equivalent combinations of legal, contracts, and business experience will be considered. Demonstrated ability to independently manage customer-facing SaaS negotiations, including master agreements, subscription terms, data processing agreements, service level agreements, and related commercial documents. Experience reviewing technology vendor and procurement agreements. Strong commercial judgment and the ability to distinguish material risk from lower-value negotiating points. Ability to apply playbooks and policies thoughtfully, identify matters outside established parameters, and present escalation issues with practical recommendations. Working knowledge of common SaaS contracting issues, including intellectual property, confidentiality, data use, privacy, security, indemnification, limitations of liability, SLAs, warranties, renewals, and termination rights. Strong written and verbal communication skills, including the ability to explain complex contract issues clearly to business stakeholders and counterparties. Excellent organizational and project-management skills, with demonstrated success managing a large and changing portfolio of matters with limited supervision. A collaborative approach and a record of building trusted relationships across Sales, Deal Desk, Procurement, Finance, Privacy, Security, Product, and other functions. Meaningful experience using AI-assisted tools for contract review, drafting, analysis, knowledge management, or workflow automation, together with sound judgment regarding confidentiality, accuracy, and responsible use. Proficiency with Microsoft Word and experience with contract lifecycle management and procurement platforms. Experience with Ironclad, Salesforce, Zip, Google Workspace, Slack, and Excel is preferred. Experience working with international counterparties and modern privacy and AI regulatory frameworks is a plus. __ The estimated annual cash salary for this role is $123,500 - $154,500. This position is also eligible for incentive stock options, subject to the terms of Lattice’s applicable plans. Benefits: The Company offers the following benefits for this position, subject to applicable eligibility requirements: Medical insurance; Dental insurance; Vision insurance; Life, AD&D, and Disability Insurance; Emergency Weather Support; Wellness Apps; Paid Parental Leave, Paid Time off inclusive of holidays and sick time; Commuter & Parking Accounts; Lunches in the Office; Workplace Amenities Stipend, Internet and Phone Stipend; 401(k) retirement plan; Financial Planning; Learning & Development Budget *Note on Pay Transparency: Lattice provides an estimate of the compensation for roles that may be hired as required by state regulations. Compensation may vary based on (a) location, as Lattice factors in specific location when benchmarking compensation for most roles; (b) individual candidate skills and qualifications; and (c) individual candidate experience. Additionally, Lattice leverages current market data to determine compensation, so posted compensation figures are subject to change as new market data becomes available. The salary, other compensation, and benefits information is accurate as of the date of this posting. Lattice reserves the right to modify this information at any time, subject to applicable law. #LI-remote About Lattice Lattice is on a mission to build cultures where employe
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