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About Flowmingo AI Flowmingo is a Y Combinator-backed startup (plus VinaCapital & top global investors) on a mission to democratize hiring.

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About Flowmingo AI Flowmingo is a Y Combinator-backed startup (plus VinaCapital & top global investors) on a mission to democratize hiring.

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the Role: We are seeking a highly motivated and licensed Property & Casualty (P&C) Insurance Broker to join our team as part of a critical pilot to launch a P&C broker model at Gusto. You will be essential in evolving Gusto's business insurance channel by acting as a licensed agent to quote and issue business insurance policies with our NEXT Insurance carrier partner. You will use your expertise to provide direct support and an improved experience for small business customers with complex insurance needs, helping to capture meaningfully higher revenue and accelerating the development of our AI Insurance Advisor. About the Team: This team is crucial to solving customer experience gaps and optimizing our offline insurance channels. You will be a SME who is part of the "human-in-the-loop" workflows required to train and optimize Gus as an AI insurance advisor. Our collective vision is to be an expert advisor that supports small businesses through every stage of growth, with this pilot being key to establishing our digital insurance agency and licensed agent integration. Here’s what you’ll do day-to-day: Make outbound dials to prospective and existing small business clients to assess their complex P&C insurance needs and recommend suitable coverage options. Quote and issue Property & Casualty policies, primarily with the NEXT Insurance carrier, in our offline sales channel. Achieve required daily, weekly, and monthly sales activity expectations. Provide human-in-the-loop support to optimize the AI Insurance Advisor, Gus, and assist customers with more complex needs. Maintain client relationships, manage policy renewals, and facilitate changes or endorsements to existing policies. Act as a trusted liaison between clients and carriers, including assisting clients with reports of losses and claims settlement when necessary. Actively work to cross-sell and up-sell additional P&C lines of coverage and strive to achieve monthly production goals for units and/or revenue. Maintain accurate and up-to-date client records and policy documentation within CRM systems (SFDC workflow). Use AI-powered workflows as a core part of how you sell: running assigned tools daily, surfacing friction and inefficiencies as you find them, and collaborating with your team to influence what gets built or improved next. Stay current on industry trends, products, regulations, and underwriting guidelines to provide accurate advice and ensure compliance. Here’s what we're looking for: Experience in the field: Proven experience in insurance sales or brokerage, with coverage level knowledge of commercial P&C products (e.g., Workers' Compensation, BOP, Commercial Auto, E&O). [4+ years] Licensing: An active Property & Casualty insurance producer’s license Communication & Interpersonal Skills: Excellent verbal and written communication, active listening, and strong interpersonal skills to build rapport and explain complex concepts clearly. Sales & Negotiation: Strong sales and negotiation abilities with a proven ability to meet sales targets. Technical Proficiency: Working knowledge of carrier quoting systems, proficiency in insurance software, and familiarity with CRM systems like Salesforce (SFDC). Comfortable using AI tools and automation to enhance productivity, decision-making, and problem-solving. Mindset: A demonstrated passion for delivering an incredible customer experience and genuine empathy for small business owners. Attributes: Highly self-motivated, goal-oriented, and an entrepreneurial ownership mentality to thrive in a fast-paced, high-energy environment. AI Fluency : Proven, day-to-day experience integrating AI into how you work - across writing, research, prep, and summarization as a core part of your workflow, with a track record of giving clear, useful feedback that helps improve your tools and processes. Our cash compensation amount for this role is $109,390 to $134,000 OTE for Denver, Atlanta, Chicago & Las Vegas. $102,855 to $126,000 OTE for Phoenix. Final offer amounts are determined by multiple factors including candidate location, experience and expertise and may vary from the amounts listed above. Gusto has physical office spaces in Denver, San Francisco, and New York City. Employees who are based in those locations will be expected to work from the office on designated days approximately 2-3 days per week (or more depending on role). The same office expectations apply to all Symmetry roles, Gusto's subsidiary, whose physical office is in Scottsdale. Note: The San Francisco office expectations encompass both the San Francisco and San Jose metro areas. When approved to work from a location other than a Gusto office, a secure, reliable, and consistent internet connection is required. This includes non-office days for hybrid employees. Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto. Gusto is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Gusto considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Gusto is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. We want to see our candidates perform to the best of their ability. If you require a medical or religious accommodation at any time throughout your candidate journey, please fill out <a href="https://docs.googl

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Role: Telesales Development Representative Work Schedule: 9:00 AM-5:00 PM AU Business Hours Compensation range: $1,500 AUD - $2,000 AUD / Monthly (before tax and deductions) Who We Are: At Hunt St, we help Australian companies hire top remote talent in the Philippines.

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the Role: As a Consumer Fintech Partner Manager at Gusto, you’ll own, manage, and grow the strategic fintech partnerships that power Gusto’s consumer financial products for both small businesses and the Members who are paid through Gusto. You’ll serve as the primary relationship owner for key partners, working cross-functionally with product, engineering, finance, legal, operations, and corporate development to ensure partnerships are healthy, scalable, and aligned with Gusto’s long-term strategy. In this role, you’ll identify opportunities to deepen and expand partnerships through new products, features, and use cases, while proactively surfacing gaps in Gusto’s fintech ecosystem and helping shape solutions. You’ll leverage partner performance data, customer and Member insights, and market trends to inform roadmap priorities and partnership strategy. You’ll collaborate closely across the company to translate partnership strategy into execution, balancing strong relationship management with clear business outcomes. Successful candidates align with Gusto’s values, are highly self-motivated, and bring a strong desire to learn, grow, and solve complex problems in a regulated fintech environment. About the Team: Product Partnerships is a small team embedded within Gusto’s Corporate Development organization. We manage the launch, performance, and growth of strategic product partnerships, while Corporate Development also leads M&A and develops new partnership opportunities. We work side-by-side with cross-functional stakeholders to extend Gusto’s product offering and deliver high-quality experiences for small businesses and their employees. Here’s what you’ll do day-to-day: Own the strategy, performance, and executive relationships for Gusto’s Consumer Fintech partners, serving as the strategic lead and primary point of contact Set and execute a partnership strategy aligned with Gusto’s objectives, identifying growth opportunities and leading regular partner reviews to drive long-term value Act as the strategic quarterback across Product, Engineering, Finance, Legal & Compliance, Operations, and Corp Dev to translate partnership strategy into execution Use AI and data tools proactively to analyze partner performance, synthesize insights, automate repeatable workflows, prepare for negotiations, and accelerate decision-making Identify and address partnership gaps across product capabilities, coverage, economics, and scalability, including supporting contract renewals and renegotiations Serve as the escalation point for strategic partner issues Here’s what we're looking for: 6+ years of total professional experience and 3+ years of experience in fintech partnerships, platform partnerships, or strategic account management Experience managing complex consumer financial-services or fintech partnerships, such as banking, payments/cards, insurance, investing, tax, or financial wellness Proven ability to drive partnership growth through both direct ownership and cross-functional leadership/influence Strong cross-functional operator with experience influencing Product, Engineering, Finance, Legal, and Operations Sound judgment, executive presence, and strong communication skills Experience building for the employee/consumer end users and the SMB buyers behind them, while balancing the needs of both Bonus: experience with BaaS providers, card networks, or embedded finance platforms Our cash compensation amount for this role is $109,785 to $135,402 in Denver & most major metro locations, and $132,765 to $163,744 for San Francisco & New York. Final offer amounts are determined by multiple factors including candidate location, experience and expertise and may vary from the amounts listed above. Gusto has physical office spaces in Denver, San Francisco, and New York City. Employees who are based in those locations will be expected to work from the office on designated days approximately 2-3 days per week (or more depending on role). The same office expectations apply to all Symmetry roles, Gusto's subsidiary, whose physical office is in Scottsdale. Note: The San Francisco office expectations encompass both the San Francisco and San Jose metro areas. When approved to work from a location other than a Gusto office, a secure, reliable, and consistent internet connection is required. This includes non-office days for hybrid employees. Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto. Gusto is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Gusto considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Gusto is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. We want to see our candidates perform to the best of their ability. If you require a medical or religious accommodation at any time throughout your candidate journey, please fill out this form and a member of our team will get in touch with you. Gusto takes security and protection of your personal information very seriously. Please review our Fraudulent Activity Disclaimer . Personal information collected and processed as part of your Gusto application will be subject to Gusto's Applicant Privacy Notice .

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the Role: We're looking for a AI-native Design Systems Designer to join Gusto's Builder Enablement team — the team responsible for Workbench, Gusto's internal design system, and for how every designer and engineer at Gusto ships high-quality work with AI assistance. This role sits at an exciting and genuinely new intersection: deep design systems craft combined with fluency in AI-assisted workflows. You'll help evolve and maintain Workbench at a pivotal moment — we're mid-Brand Refresh, actively building AI tooling to improve how builders interact with the system, and expanding how the design system serves LLMs and AI-assisted products as much as it serves human designers. The ideal candidate is a rigorous systems thinker with strong component and token expertise who is excited about using AI tools as a core part of how they work, not just an add-on. We use Figma as a helper tool, but our deliverables are code. The level of this role is similar to/equivalent of a Senior Staff-level. About the Team: The Builder Enablement team's mission is to make high-quality, AI-assisted shipping the default for every builder at Gusto. We own Workbench, Gusto's design system, but we also own how it gets expressed to AI tools and builders. Our work spans component design and documentation, token architecture, AI tooling (including MCP servers, prompt engineering, and eval systems), and supporting the broader design and engineering org in using the system well. We're a small, tight-knit team of designers and engineers embedded within Gusto's design organization, led by our CDO, Amy Thibodeau. We care deeply about craft, systems thinking, and making complex things feel simple for the people who depend on us. Product Design at Gusto is made up of over 70 creative, collaborative people who care deeply about our mission to empower small businesses and their employees. We’re a cross-functional bunch focused on Design, Research, Writing, Ops and Front-end Development who are always looking for opportunities to build understanding and empathy for the people who use Gusto. We don’t care a whole lot about swim lanes and we work closely with our partners in Product, Engineering, Data, and Marketing to design, build and ship experiences that make a difference. We are passionate advocates for thoughtful, crafted, and inclusive experiences and we believe great design can make hard things possible, even delightful. Here’s what you’ll do day-to-day: Design and maintain Workbench components and patterns, including complex components with variables, variants, and tokenized styles Own and evolve semantic and functional token architecture as we execute the Brand Refresh and move toward theming Work closely with our engineering team to ensure component consistency including coded implementations — pairing on design decisions, reviewing implementations, contributing to technical plans, and committing your own PRs. Contribute to AI tooling that helps designers and engineers use Workbench correctly — including structured documentation, storybook examples, and content that makes the system legible to LLMs Support product designers and engineers through Office Hours, Slack, and async review Document and publish design decisions, usage guidance, and component rationale Participate in systemic decisions about component architecture, naming conventions, and migration strategy — especially in the context of the ongoing Brand Refresh Here’s what we're looking for: Design Systems Experience: 4 + years working on a product design systems team through the full lifecycle — design, implementation, documentation, and adoption. Experience with token architecture and component API design is required. Product Design Experience: 7+ years experience working on a product design team AI Fluency: Genuine experience using AI tools (Claude, Copilot, or similar) as a meaningful part of your workflow — not just experimentally. Comfort directing AI assistance, evaluating its output, and knowing where human judgment is required. Technical Acumen: Ability to pair effectively with engineering, understand technical plans and constraints, and contribute meaningfully to implementation decisions and code repos Accessibility Minded: A solid understanding of WCAG AA guidelines and how accessibility considerations shape component and token decisions. Technical Skill: Expert knowledge of AI design tools and Figma, including complex component construction, variable and token usage, prototyping, and basic Github process. Design Integrity: High degree of design craft and polish, with a strong point of view about what good looks like in a design system. Communication: Documentation expertise and the ability to educate and align peers across disciplines. Demonstrated ability to advocate for systemic consistency while remaining collaborative and service-minded. Additional Experience: Experience with LLM-readable documentation, MCP servers, or AI-assisted design tooling. Our cash compensation range for this role is $147,000/yr to $215,000/yr in Denver, and $178,000/yr to $253,000/yr in San Francisco and New York. Final offer amounts are determined by multiple factors, including candidate experience and expertise, and may vary from the amounts listed above. Gusto has physical office spaces in Denver, San Francisco, and New York City. Employees who are based in those locations will be expected to work from the office on designated days approximately 2-3 days per week (or more depending on role). The same office expectations apply to all Symmetry roles, Gusto's subsidiary, whose physical office is in Scottsdale. Note: The San Francisco office expectations encompass both the San Francisco and San Jose metro areas. When approved to work from a location other than a Gusto office, a secure, reliable, and consistent internet connection is required. This includes non-office days for hybrid employees. Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto. </spa

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the Role As a key member of Enterprise Applications IT (EAIT), the Legal & Compliance AI Engineer owns the AI-first strategy, roadmap, and delivery of the enterprise applications supporting Gusto’s Legal & Compliance organization. This is an AI-forward product role: you will reimagine how legal and compliance work gets done by embedding generative AI, AI agents, and intelligent automation into systems like contract lifecycle management (CLM), matter and legal-spend management, e-signature, entity and corporate records management, legal hold and e-discovery, and governance, risk, and compliance (GRC) platforms. Acting as the primary interface between Legal & Compliance teams and EAIT delivery resources, you will translate business needs into well-defined, AI-enabled product requirements, guide solution design, and drive continuous improvement across core legal and compliance processes. In line with Gusto’s enterprise systems strategy, you will help shift legal operations from reactive, manual workflows to predictive, context-aware, and self-improving platforms—designing agentic workflows and Model Context Protocols (MCPs) that connect legal systems to large language models—while ensuring privilege protection, security, compliance, and measurable impact. This role blends product leadership and deep systems knowledge with strong AI literacy and a bias toward applying AI to every part of the legal technology stack. About the Team The Enterprise Applications IT (EAIT) team drives the intelligent transformation of Gusto’s enterprise systems, integrating AI, automation, and advanced analytics across our internal applications ecosystem to improve scalability, efficiency, and decision-making. EAIT builds MCPs, AI agents, and intelligent workflows that connect systems and make enterprise processes smarter, faster, and more predictive, while providing reliable, secure, and scalable application platforms for critical business processes. Within EAIT, this role provides dedicated, AI-forward product ownership for the Legal & Compliance technology domain, complementing existing product and platform owners to establish a mature, well-governed, and increasingly autonomous enterprise applications operating model. This is a new role, designed to expand the team’s capacity to operationalize AI within legal and compliance workflows and modernize the systems behind that work. What You’ll Do Day-to-Day AI-First Product Ownership & Roadmap (Legal & Compliance Technology) Own the product vision, AI roadmap, and backlog for the legal and compliance technology portfolio within EAIT, with AI and automation as the default lens for every initiative. Set a multi-year vision for an AI-augmented legal function, identifying where generative AI, AI agents, and automation can eliminate manual effort, accelerate cycle times, and improve quality and risk outcomes. Align roadmap priorities with Legal & Compliance leadership, EAIT’s AI transformation strategy, and enterprise architecture standards. Define success metrics and outcomes—including AI adoption, automation rate, accuracy, cycle-time reduction, and cost-to-serve—to measure business value and system effectiveness. AI, Automation & Agentic Workflows Design and deliver generative-AI capabilities across the legal stack: AI-assisted contract drafting, review, redlining, clause extraction, and risk flagging; AI summarization of matters, contracts, and legal documents; and natural-language search across legal knowledge. Build and productize AI agents that execute or augment core legal and compliance processes—such as legal intake triage and routing, NDA and standard-contract self-service, obligation and renewal tracking, policy Q&A, and regulatory-change monitoring. Define and prioritize Model Context Protocols (MCPs) and integrations that securely connect legal systems (CLM, matter management, document management, GRC) to large language models and orchestration frameworks. Apply retrieval-augmented generation (RAG) over contracts, policies, and legal knowledge bases to deliver grounded, citable answers for legal and business stakeholders. Evaluate, pilot, and scale AI legal-tech vendors and native AI features (e.g., contract AI, AI assistants, e-discovery AI), running structured proofs-of-concept and build-vs-buy assessments. Establish evaluation and quality processes for AI features—prompt design, model selection and tradeoffs, accuracy and hallucination testing, human-in-the-loop review, and continuous tuning. Business Process & Solution Design Lead end-to-end, AI-augmented redesign of core legal workflows—contract lifecycle management, matter intake and management, outside-counsel and legal-spend (e-billing), e-signature, entity and corporate records management, and legal hold and e-discovery. Translate business requirements into clear functional specifications and solution designs—including where AI augments, automates, or fully owns a step, and where humans stay in the loop—for EAIT delivery teams. Ensure solutions are scalable, auditable, and aligned with data privacy, security, internal controls, and compliance standards, including protection of privileged and sensitive information in all AI workflows. Enterprise Applications Enablement Partner with EAIT engineers, administrators, AI architects, and platform owners to design and deliver enhancements, integrations, MCPs, and AI agents across legal technology platforms. Review and approve configurations, workflows, integrations, prompts, and agent designs to ensure they meet business, legal, and IT governance requirements. Guide prioritization of enhancements, AI capabilities, upgrades, and technical-debt remediation across legal-managed platforms. Stakeholder Partnership & Delivery Serve as the primary EAIT point of contact for Legal & Compliance stakeholders and as a champion for AI-first ways of working across the legal function. Manage intake, prioritization, and delivery of requests, balancing stakeholder needs with EAIT capacity and the AI roadmap. Lead cross-functional initiatives from discovery through deployment, ensuring clear communication, change management, and timely execution. Responsible AI, Controls, Privacy & Insights Govern the full lifecycle of AI agents and MCPs in the legal domain, ensuring res

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the Role: As a Partner Manager at Gusto, you will be responsible for driving the strategy and growth of a portfolio of Gusto Pro's largest and most strategic accounting firm partners. In this role, you will be responsible for maintaining and expanding current revenue and usage within these firms, as well as identifying, pitching, and facilitating growth opportunities. You should be comfortable building deep relationships at all levels of a partner organization, from staff accountants to managing partners, and adept at managing complex partner relationships and product configurations. Use AI-powered workflows as a core part of how you sell: running assigned tools daily, surfacing friction and inefficiencies as you find them, and collaborating with your team to influence what gets built or improved next. You will also work cross-functionally with senior members of Gusto’s team to strengthen the partner relationship, coordinate joint efforts, and provide input as we evolve our Gusto Pro product roadmap and processes. About the Team: Gusto Pro is a game-changing, cloud-based platform built specifically for accounting firms. It empowers firms to streamline payroll, people operations, and advisory services for their clients, all within a single, integrated platform. Gusto Pro boasts powerful features like client dashboards, automated workflows, robust reporting, and seamless integrations with other accounting software, enabling firms to elevate their client service and skyrocket their practice growth. Learn more about Gusto Pro Here’s what you’ll do day-to-day: Take a portfolio-based approach to your book of business to identify areas of risk and opportunities for revenue growth within your assigned accounting firms. Build detailed territory and account plans to lead Quarterly Business Reviews (QBRs) within your large partner portfolio to identify opportunities for growth, including aligning the Gusto Pro Partner Program with the partners strategic growth objectives. Balance both new partner acquisition (in collaboration with dedicated Partner BDR) and development of active partners. Act as a single point of contact for partners on behalf of aligned cross-functional sales supporting roles. Coordinate outreach strategy and partner enablement with cross-functional supporting functions to grow cross-sell/up-sell product adoption. Lead frequent discussions (weekly status calls, upsell calls, QBRs) with partners to ensure they are leveraging the Gusto Pro platform to achieve successful business outcomes for their clients and their firm. Drive awareness and usage of new or updated Gusto Pro features and integrations to the partners in your book, showcasing how these advancements can benefit their clients. Own end-to-end execution of contract renewals and upsells, negotiating mutually beneficial terms and ensuring seamless transitions. Collaborate with product, design, and engineering teams to provide informed recommendations for Gusto Pro’s product roadmap, based on partner feedback and market trends, to enhance the partner and client experience. Navigate and update internal and external stakeholders, inclusive of C-suite executives at Gusto, partners, and cross-functional teams. Communicate and report to leadership on sales activity, pipeline progress, and market trends. Travel to meet with prospective partners. This includes representing Gusto at Industry Events and Conferences. Here’s what we're looking for: 5+ years of experience as a Partner Manager, Channel Manager, or other Sales-related function. A consistent track record of exceeding sales quotas and building long-term client relationships. Including negotiating complex six-figure contracts. Deep understanding of the accounting firm landscape, including their business models, challenges, and technology needs. Strong ability to articulate contractual, technical, and financial value points to partners, internal senior leaders, and executive leaders. A strong drive to succeed, and comfortable pushing the pace of action with partners and internal teams. Proven, day-to-day experience integrating AI into how you work — across writing, research, prep, and summarization as a core part of your workflow, with a track record of giving clear, useful feedback that helps improve your tools and processes. Strong analytical and problem-solving abilities – you're a strategic thinker. Work collaboratively but autonomously: asking for what you need, but not expecting micromanagement. Experience with CRM and Sales Software (e.g., Salesforce, ZoomInfo, Tableau). Proven, day-to-day experience integrating AI into how you work — across writing, research, prep, and summarization as a core part of your workflow, with a track record of giving clear, useful feedback that helps improve your tools and processes. Our target on-target earnings (OTE) compensation for this role is $120,000/yr to $140,000/yr in Phoenix, $125,000/yr to $150,000/yr in Denver & Atlanta, $154,000/yr to $182,000/yr for San Francisco & New York and $120,000 to $180,000 CAD for Toronto. This OTE is structured with a target 70% base pay and 30% commission pay with an uncapped commission structure. Final offer amounts and the exact base/commission split are determined by multiple factors including candidate location, experience, and expertise and may vary from the amounts listed above. Gusto has physical office spaces in Denver, San Francisco, and New York City. Employees who are based in those locations will be expected to work from the office on designated days approximately 2-3 days per week (or more depending on role). The same office expectations apply to all Symmetry roles, Gusto's subsidiary, whose physical office is in Scottsdale. Note: The San Francisco office expectations encompass both the San Francisco and San Jose metro areas. When approved to work from a location other than a Gusto office, a secure, reliable, and consistent internet connection is required. This includes non-office days for hybrid employees. Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. If you sh

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About Gusto At Gusto, we're on a mission to grow the small business economy. We handle the hard stuff — payroll, health insurance, 401(k)s, and HR — so owners can focus on their craft and their customers. With teams in Denver, San Francisco, and New York, we support more than 500,000 small businesses nationwide and are building a workplace that reflects the people we serve. All full-time employees receive competitive base pay, benefits, and equity (RSUs) — because everyone who helps build Gusto should share in its success. Offer amounts are determined by role, level, and location. Learn more about our Total Rewards philosophy . AI is a fundamental part of how work gets done at Gusto. We expect all team members to actively engage with AI tools relevant to their role and grow their fluency as the technology evolves. AI experience requirements vary by role and will be assessed during the interview process. About the Role and the Team Gusto's GTM team drives revenue across Indirect and Direct Sales, Channel Partnerships, and Expansion Sales — and this role is the connective tissue that makes it all work. As a GTM I&O Lead, you'll own the operating infrastructure, planning rhythms, and cross-functional programs that keep GTM moving at speed. This isn't a traditional ops role. You'll be embedded in the strategy — identifying where growth is won or lost, building the programs that unlock it, and designing the systems (including AI-augmented ones) that scale our capacity. You'll work directly with GTM leaders, Finance, Marketing, RevOps, and Product to translate ambition into execution. You'll own a set of routes-to-market end to end, which means accountability for outcomes — not just coordination. This role blends strategic program management, operations, and business strategy . You will join Gusto's Insights & Operations (I&O) team , and collaborate with a community of I&O peers across the business. I&O partners are trusted operators who bring urgency, clarity, and execution discipline to Gusto's most important initiatives—driving both strategy and execution, not one or the other. Here’s what you’ll do day-to-day: Own the operating rhythm for your routes to market—roadmaps, OKRs/targets, planning, and business reviews (e.g., weekly forecast reviews, QBRs, steercos). Launch and manage cross-functional programs end to end, bringing urgency and clarity to initiatives that are ambiguous, at risk, or stalled. Lead fiscal-year planning —translating strategy into concrete goals, owners, and timelines. Own performance-lever workstreams: identify where growth is won or lost, structure the analysis, and drive cross-functional action. Pilot AI-augmented approaches to program management and ops, and design re-usable automation patterns and AI agents that scale capacity across I&O and other Gusto teams. Partner on Gusto-wide efforts and other high-impact cross-functional programs. We are looking for a rising business leader with: 5+ years of experience in business operations, revenue/GTM operations, consulting, program management, or product management, ideally in high-growth technology companies. Craft depth in one or more go-to-market disciplines. We're looking for meaningful experience across some of the following: sales, marketing, partnerships, or pricing & packaging as a craft —and if not those, deep experience in revenue analytics or finance as a craft . Strong program management skills → end-to-end ownership of complex, cross-functional initiatives. Operational excellence → proven ability to run team rituals and operating mechanics, including roadmaps, metrics/OKRs, forecasting, and business reviews. Analytical rigor → comfortable working with data to surface insight, size opportunities, and inform senior decisions. Excellent communication and collaboration skills → builds strong cross-functional relationships across sales, marketing, partnerships, product, finance, and operations. Ownership mindset → proactive, comfortable flexing into ambiguous problems at any altitude. Change leadership → able to guide teams through change with clear communication. AI-Native Mindset → naturally seeks out ways to integrate AI into workflows to accelerate documentation, build smarter systems, and improve decisions. Alignment with Gusto's values → customer empathy, grit, and a passion for helping small businesses thrive. Our cash compensation amount for this role is between $158,300 - $195,237/year in Denver and between $185,955 - $229,345/year for New York/San Francisco. Final offer amounts are determined by multiple factors including candidate location, experience and expertise and may vary from the amounts listed above. Gusto has physical office spaces in Denver, San Francisco, and New York City. Employees who are based in those locations will be expected to work from the office on designated days approximately 2-3 days per week (or more depending on role). The same office expectations apply to all Symmetry roles, Gusto's subsidiary, whose physical office is in Scottsdale. Note: The San Francisco office expectations encompass both the San Francisco and San Jose metro areas. When approved to work from a location other than a Gusto office, a secure, reliable, and consistent internet connection is required. This includes non-office days for hybrid employees. Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto. Gusto is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Gusto considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Gusto is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. We want to see our candidates perform to the best of their ability. If you require a medical or religious accommodation at any time throughout your candidate journey, please fill out this form and a member of our team will get in touch with you. Gusto takes security and protection of your personal information very seriously. Please review our Fraudulent Activity Disclaimer . Personal information collected and processed as part of your Gusto application will be subject to

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About Toptal Toptal is a global network of top talent in business, design, and technology that enables companies to scale their teams, on-demand. With $200+ million in annual revenue and team members based around the globe, Toptal is the world’s largest fully remote workforce. We take the best elements of virtual teams and combine them&hellip;

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hiring a driven and consultative Mid-Market Account Executive to help accelerate Lattice’s next phase of growth. This is an opportunity for ambitious sales professionals who thrive in fast-paced environments, excel at managing complex sales cycles, and are energised by building strong customer relationships. At Lattice, sales goes beyond merely pitching a vision or closing deals; it’s about crafting exceptional experiences and building meaningful partnerships with our customers. As an Account Executive, you’ll become a trusted advisor to HR and business leaders by developing deep expertise in the Lattice Talent Suite and broader trends across People Strategy. This role is ideal for someone who brings strong outbound discipline, operates with urgency and ownership, and enjoys navigating multi-stakeholder buying processes. What You Will Do Own the full sales cycle from prospecting through close for Mid-Market organisations, delivering a high-quality customer experience throughout. Consistently meet or exceed monthly and quarterly new business goals. Generate pipeline through proactive outbound prospecting, which represents a critical driver of success in the role. Build and maintain a healthy, disciplined pipeline through strong follow-up, deal management, and forecasting hygiene. Lead thoughtful discovery conversations to uncover business-level challenges and goals. Navigate multiple stakeholders and buying groups throughout the sales process. Position Lattice’s solutions through a consultative sales approach tailored to each customer’s needs. Maintain a strong understanding of the HR technology landscape, industry trends, and Lattice’s competitive positioning to guide customers through the buying process. Partner with Account Managers to identify expansion opportunities within existing customer accounts. Contribute positively to team culture through collaboration, curiosity, accountability, and an eagerness to learn. What You Will Bring to the Table Proven track record in generating new business and surpassing sales and pipeline generation targets. 5+ years of full-cycle SaaS closing experience in a quota-carrying role. Experience managing multi-stakeholder sales cycles. Exceptional verbal and written communication skills. A high sense of ownership and accountability; you proactively manage your business and don't require close oversight to maintain momentum. An experimental mindset and eagerness to leverage AI and modern sales tools to work smarter, move faster, and improve execution. High coachability, intellectual curiosity, and a genuine desire to continually hone your craft. Passion for Lattice’s mission and alignment with our values: Ship Shipmate Self, Clear Eyes, Own the Outcome, and What’s Next? If you’re a proactive, results-driven sales professional ready to make a significant impact, we’d love to hear from you. Join us and be part of a team that’s redefining the future of sales and customer experience at Lattice. ___ The estimated annual cash salary for this role is £69,500 - £81,750. This position is also eligible for incentive stock options, subject to the terms of Lattice’s applicable plans. This position is also eligible for variable compensation of £69,500 - £81,750, subject to personal performance, company performance, and the terms of Lattice’s applicable plans. Benefits: The Company offers the following benefits for this position, subject to applicable eligibility requirements: Medical insurance; Dental insurance; Vision insurance; Life, AD&D, and Disability Insurance; Emergency Weather Support; Wellness Apps; Paid Parental Leave, Paid Time off inclusive of holidays and sick time; Commuter & Parking Accounts; Lunches in the Office; Workplace Amenities Stipend, Internet and Phone Stipend; One time WFH Office Set-Up Stipend; 401(k) retirement plan; Financial Planning; Learning & Development Budget *Note on Pay Transparency: Lattice provides an estimate of the compensation for roles that may be hired as required by state regulations. Compensation may vary based on (a) location, as Lattice factors in specific location when benchmarking compensation for most roles; (b) individual candidate skills and qualifications; and (c) individual candidate experience. Additionally, Lattice leverages current market data to determine compensation, so posted compensation figures are subject to change as new market data becomes available. The salary, other compensation, and benefits information is accurate as of the date of this posting. Lattice reserves the right to modify this information at any time, subject to applicable law. #LI-HYBRID About Lattice Lattice is on a mission to build cultures where employees and their companies thrive. In an age where employees have more choices than ever before, businesses that put employees first are winning 🏅– and Lattice is building the tools to empower those people-centric companies. Lattice is a people success platform that offers performance reviews, employee engagement surveys, real-time feedback, weekly check-ins, goal setting, and career planning in a way that allows companies to focus on employee development, growth, and engagement – yielding stronger employee retention, performance, and impact to the bottom line 📈. Since launching in 2016, we have grown to over 5,000+ customers globally, including brands like Loom, Robinhood, and Gusto. Lattice is committed to equal treatment and opportunity in all aspects of recruitment, selection, and employment without regard to gender, race, religion, national origin, ethnicity, disability, gender identity/expression, sexual orientation, veteran or military status, or any other category protected under the law. Lattice is an equal opportunity employer; committed to a community of inclusion, and an environment free from discrimination, harassment, and retaliation. By clicking the "Submit Application" button below, you consent to Lattice processing your personal information for the purpose of assessing your candidacy for this position in accordance with Lattice's Job Applicant Privacy Policy .

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We are looking for a talented individual to join our team as a Virtual Sales Specialist (VSS).

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the Role Gusto is looking for an AV Engineer to be the design authority for audiovisual technology across our entire physical footprint — and the technical director behind every event we put on. This is a senior individual contributor role with real ownership: you'll author the AV standard that every site and every integrator builds against, own the multi-site capital roadmap, and design and direct the productions our executives and customers see. You'll also serve as technical lead on our company-wide migration from Zoom to Google Meet, resetting a fleet of 200+ conference rooms in the process. If you've spent your career executing someone else's drawings and are ready to own the drawing, this is that role. About the Team As a member of the AV Engineering team, you'll sit within AIT Operations alongside the AIT Geeks, Inventory, Corporate Identity Engineering, Product AIT and Collaboration Tools. We're a small, high-trust team that owns the technology Gusties touch every day, and we're AI-forward — with a governed platform that gives engineers tools like Claude and Claude Code to automate the repetitive parts of the job. AV is the most visible surface we own: when a room works or an all-hands delivers, people notice. You'll be the senior-most AV technical voice in the company and the SME for our AV platforms, partnering closely with Workplace, Networking, Client Platform Engineering, Brand, and Executive Operations. Here's what you'll do day-to-day Own AV design and programming — design, testing, troubleshooting, implementation of AV technology in Gusto's offices, meeting spaces, and all hands event spaces across San Francisco, Denver, New York, Burlingame, and Scottsdale, with new sites in planning. Integrators move to install, labor, and specialist overflow rather than design lead. Author and maintain the Gusto AV standard — room tiers, signal flow, control systems, camera and lighting standards, and the event production baseline that every site and vendor builds against. Architect and own the technology and production for all of Gusto's high-profile events — company-wide meetings (remote and in person), our flagship multi-day customer event, fireside chats, onsites, and podcast productions. You set the production design, spec and build the technical package, direct the show, and own the failure modes. Lead the AV workstream of our Zoom to Google Meet migration — room interoperability, native Meet conversions, room hardware strategy, identity and policy mapping, and downstream integration dependencies. Own the multi-site AV capital roadmap and vendor relationships , including vendor and project management of office buildouts and upgrades, negotiating investment and tradeoffs across sites and holding integrators and manufacturers accountable to design intent. Administer our AV SaaS offerings — Google Meet and Zoom room fleets, Logitech and Neat endpoints, and streaming and event platforms — including room health monitoring, dashboards, and firmware lifecycle. Act as the escalation path for the IT Geeks Support team for meeting space technology and events, and stay current with AV technology to ensure Gusto's business needs are being met. Use AI to automate the work that shouldn't be manual — room health reporting, standards and runbook documentation, show-control logic, and vendor and RFP analysis. We expect you to build tooling, not just maintain spreadsheets. Coach the team. Enable our IT Geeks team and event technicians to own tier-one AV and day-of production, support in-house video production projects, and document your domains so neither is a single point of failure. Here's what we're looking for 8+ years of AV engineering experience , including time as the senior-most or design-owning AV resource for a multi-site organization. You've produced designs of record — room tiers, signal flow, rack elevations, control narratives — not just reviewed an integrator's drawings. Demonstrated technical direction of high-stakes live events. You've designed and called executive-fronted or external-facing shows end to end, including the failover plan for when something breaks mid-show. Deep hands-on control, audio, and video systems expertise: AV control system programming (QSC strongly preferred; experience with Crestron, Biamp, and Extron a bonus), video switching and production (Barco E2, Ross Ultrix, Blackmagic ATEM), audio routing over IP networks such as Dante, comfort on an audio board with at least 16 channels including microphone systems and the ability to tune a room, theatrical and architectural lighting systems and fixtures (ETC, Paradigm, Martin, Chroma Q), and DMX networking. Meeting-space and streaming platform depth: advanced knowledge of video collaboration offerings (Google Meet, Zoom Rooms, Neat, Logitech), meeting space technologies, acoustical design and lighting; video routing and signal flow across live event productions, digital signage networks, conference rooms, and virtual events; live streaming topology (P2P, AWS MediaLive and MediaConnect, encoding, Wirecast, vMix, OBS); PTZ and broadcast cameras with Sony Cinema Line familiarity; show programming (QLab, Stream Deck, Bitfocus Companion, OSC); post-production in DaVinci Resolve; and solid network architecture fundamentals as they apply to AV-over-IP. AI fluency as a working practice. You use AI tools daily and can build with them — scripting control logic, generating documentation and runbooks, pulling and analyzing platform data via APIs. Capital and vendor accountability. You've owned or materially driven an annual AV budget and a portfolio of integrator and manufacturer relationships, and you can articulate tradeoffs you personally negotiated. The attributes that make this role work: a technology enthusiast always excited to learn new apps, devices, and better ways to do things; a passion for automation and highly efficient workflows; outstanding people and communication skills with the ability to influence without positional authority; calm under live-show pressure and willing to own failure modes; you love solving problems and getting at the root of issues; upbeat and positive, motivated by making someone else's day smoother; super detail oriented and highly organized — it bothers you when things aren't lined up properly or documentation doesn't exist; incredibly reliable and

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the Role: As a Partner Manager at Gusto, you will be responsible for driving the strategy and growth of a portfolio of Gusto Pro's largest and most strategic accounting firm partners. In this role, you will be responsible for maintaining and expanding current revenue and usage within these firms, as well as identifying, pitching, and facilitating growth opportunities. You should be comfortable building deep relationships at all levels of a partner organization, from staff accountants to managing partners, and adept at managing complex partner relationships and product configurations. Use AI-powered workflows as a core part of how you sell: running assigned tools daily, surfacing friction and inefficiencies as you find them, and collaborating with your team to influence what gets built or improved next. You will also work cross-functionally with senior members of Gusto’s team to strengthen the partner relationship, coordinate joint efforts, and provide input as we evolve our Gusto Pro product roadmap and processes. About the Team: Gusto Pro is a game-changing, cloud-based platform built specifically for accounting firms. It empowers firms to streamline payroll, people operations, and advisory services for their clients, all within a single, integrated platform. Gusto Pro boasts powerful features like client dashboards, automated workflows, robust reporting, and seamless integrations with other accounting software, enabling firms to elevate their client service and skyrocket their practice growth. Learn more about Gusto Pro Here’s what you’ll do day-to-day: Take a portfolio-based approach to your book of business to identify areas of risk and opportunities for revenue growth within your assigned accounting firms. Build detailed territory and account plans to lead Quarterly Business Reviews (QBRs) within your large partner portfolio to identify opportunities for growth, including aligning the Gusto Pro Partner Program with the partners strategic growth objectives. Balance both new partner acquisition (in collaboration with dedicated Partner BDR) and development of active partners. Act as a single point of contact for partners on behalf of aligned cross-functional sales supporting roles. Coordinate outreach strategy and partner enablement with cross-functional supporting functions to grow cross-sell/up-sell product adoption. Lead frequent discussions (weekly status calls, upsell calls, QBRs) with partners to ensure they are leveraging the Gusto Pro platform to achieve successful business outcomes for their clients and their firm. Drive awareness and usage of new or updated Gusto Pro features and integrations to the partners in your book, showcasing how these advancements can benefit their clients. Own end-to-end execution of contract renewals and upsells, negotiating mutually beneficial terms and ensuring seamless transitions. Collaborate with product, design, and engineering teams to provide informed recommendations for Gusto Pro’s product roadmap, based on partner feedback and market trends, to enhance the partner and client experience. Navigate and update internal and external stakeholders, inclusive of C-suite executives at Gusto, partners, and cross-functional teams. Communicate and report to leadership on sales activity, pipeline progress, and market trends. Travel to meet with prospective partners. This includes representing Gusto at Industry Events and Conferences. Here’s what we're looking for: 5+ years of experience as a Partner Manager, Channel Manager, or other Sales-related function. A consistent track record of exceeding sales quotas and building long-term client relationships. Including negotiating complex six-figure contracts. Deep understanding of the accounting firm landscape, including their business models, challenges, and technology needs. Strong ability to articulate contractual, technical, and financial value points to partners, internal senior leaders, and executive leaders. A strong drive to succeed, and comfortable pushing the pace of action with partners and internal teams. Proven, day-to-day experience integrating AI into how you work — across writing, research, prep, and summarization as a core part of your workflow, with a track record of giving clear, useful feedback that helps improve your tools and processes. Strong analytical and problem-solving abilities – you're a strategic thinker. Work collaboratively but autonomously: asking for what you need, but not expecting micromanagement. Experience with CRM and Sales Software (e.g., Salesforce, ZoomInfo, Tableau). Proven, day-to-day experience integrating AI into how you work — across writing, research, prep, and summarization as a core part of your workflow, with a track record of giving clear, useful feedback that helps improve your tools and processes. Our target on-target earnings (OTE) compensation for this role is $120,000/yr to $140,000/yr in Phoenix, $125,000/yr to $150,000/yr in Denver & Atlanta, $154,000/yr to $182,000/yr for San Francisco & New York and $120,000 to $180,000 CAD for Toronto. This OTE is structured with a target 70% base pay and 30% commission pay with an uncapped commission structure. Final offer amounts and the exact base/commission split are determined by multiple factors including candidate location, experience, and expertise and may vary from the amounts listed above. Gusto has physical office spaces in Denver, San Francisco, and New York City. Employees who are based in those locations will be expected to work from the office on designated days approximately 2-3 days per week (or more depending on role). The same office expectations apply to all Symmetry roles, Gusto's subsidiary, whose physical office is in Scottsdale. Note: The San Francisco office expectations encompass both the San Francisco and San Jose metro areas. When approved to work from a location other than a Gusto office, a secure, reliable, and consistent internet connection is required. This includes non-office days for hybrid employees. Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. If you sh

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the Role: We’re hiring an Operations Lead, internally named Labs Lead, to build and run Benefits Labs, the system that governs how Gusto’s Benefits organization tests, validates, and scales operational change. You will own the full Labs lifecycle, including intake, pilot design, execution governance, measurement, and recommendations to leadership. This is not a traditional program or operations role. Your responsibility is to build and operate the system that runs Labs. This role is AI-native. You will design and run the agents, automations, and workflows that power how work is triaged, how pilots are executed, and how evidence is generated and synthesized. The goal is to create a system that can run many pilots in parallel with high quality and minimal manual intervention. Your impact is measured by leverage: how much work the system can handle without you, how quickly the organization can test and scale changes, and how clearly leadership can make decisions based on evidence. Benefits Labs sits within Benefits Business Operations today. You will be the founding operator, reporting to the Head of Benefits Business Operations, and will directly shape how this function evolves, including its future scope, structure, and investment. About the Team: Benefits Business Operations is responsible for how Gusto’s Benefits business improves and scales. The team operates across three domains: Automation, Carrier, and Quality, each focused on improving different parts of the operational system. Labs sits across these domains as the governance layer for operational change. It ensures ideas are tested rigorously, measured consistently, and scaled intentionally. Labs partners closely with org leadership, product, engineering, and transformation teams to turn strategy into execution and build systems that improve how the business operates. Here’s what you’ll do day-to-day: You will operate and continuously improve the system that governs operational change across Benefits. Own intake and triage: Run the AI-powered intake system that classifies, routes, and prepares incoming work. Determine the right path for each request and improve the system over time. Run pilot governance: Ensure every pilot follows a clear structure with defined success metrics, checkpoints, and outputs. Use AI-driven workflows to manage execution and produce recommendations to scale, iterate, or stop. Raise design quality: Pressure-test hypotheses, refine success criteria, and hold Pilot Leads accountable to standards. Improve the quality of work across the system without taking ownership away from teams. Build and improve the system: Extend the existing agent and automation architecture across the Labs lifecycle, including intake routing, workflow execution, evidence synthesis, and readout generation. Increase speed, scope, and reliability over time. Solve systemic problems: Identify inefficiencies in how operational change moves through the organization and convert repeatable problems into scalable, AI-powered workflows. Drive decision-making: Develop analytical approaches and produce clear, evidence-based narratives that align stakeholders across product and CX and influence leadership decisions. Lead cross-functional work: Own coordination across product, engineering, operations, enablement, and business partners. Manage complexity, align stakeholders, and deliver measurable outcomes. Create clarity in ambiguity: Lead discussions on complex operational and product topics, helping teams converge on decisions and next steps. Produce leadership-ready outputs: Deliver structured readouts, post-mortems, and recommendations using AI to generate and validate evidence efficiently. Shape the future of Labs: Use what you build and learn to inform the long-term operating model, team structure, and investment strategy for Benefits Labs. Raise the bar for others: Coach Pilot Leads and BizOps partners on AI-powered ways of working and hold a high standard for execution quality. Here’s what we're looking for: Proven ownership: You’ve owned outcomes across complex, cross-functional work and consistently delivered results end-to-end. AI-native builder (core requirement): You don’t just use AI tools. You build with them. You’ve designed and deployed AI agents, automations, or workflows that execute multi-step work, and you’ve measured the leverage created. This is required for success in this role. Systems thinker: You identify root causes at the process level and build solutions that scale. You improve how teams operate, not just your own output. Strong data fluency: You can structure problems, define success metrics, and turn data into clear, decision-driving narratives. Operator + coach: You raise the quality of work around you through direct feedback, clear standards, and accountability. Cross-functional leader: You’ve led initiatives across product, engineering, and operations and can drive alignment without direct authority. Comfort with ambiguity: You create structure where none exists and move work forward without perfect information. Minimum experience: 4+ years in operations, program management, or business operations in a SaaS, technology, or operationally complex environment. Bonus: Experience in benefits, insurance, or brokerage operations. Experience working with operational metrics (e.g., cycle time, quality, throughput). Direct experience building or managing AI agents in a production or operational context. Our cash compensation amount for this role is $98,725/year to $116,000/year in Denver & most major metro locations, and $114,285/year to $140,000/year for San Francisco & New York. Final offer amounts are determined by multiple factors including candidate location, experience and expertise and may vary from the amounts listed above. Gusto has physical office spaces in Denver, San Francisco, and New York City. Employees who are based in those locations will be expected to work from the office on designated days approximate

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the Role: As an Agentic Operations Architect, you will own the reusable capabilities that make agentic service workflows possible, the patterns, primitives, standards, and tooling that other builders across the org use to automate discrete customer problems. You are not the owner of any single workflow. You are the reason a workflow that took six weeks takes two, and the reason the tenth one is safer than the first. You will prototype workflows yourself, but as a means to an end: to prove a pattern is sound, to find out what builders are missing, and to earn the right to set a standard. About the Team: The mission of our Service Transformation (CXT) team is to quickly evolve and scale how Gusto delivers outstanding service experiences and leverages AI to do so. Our team designs the systems, governance frameworks, and feedback loops that allow Gusto's service model to improve continuously, operate reliably, and earn the trust of the customers and employees who depend on it. Here’s what you’ll do day-to-day: Build the patterns Design the reusable patterns for agentic service workflows, orchestration, HITL protocols, override and escalation logic, quality safeguards, so builders assemble from proven components Set the standards builders work to, concrete enough to apply without you in the room Prototype workflows selectively: to validate a pattern, expose a gap, or unblock a hard problem, then extract the reusable part and hand it off Pull learnings from every build back into the shared patterns, so each one is faster and safer than the last Shape the platform Influence Product on what to build next: turn what's slowing builders down into specific, prioritized asks backed by evidence Prototype around gaps the platform doesn't cover yet, proving a capability is worth building before USP invests Be honest in both directions about the distance between what builders need and what exists Point capacity at the right problems Rank automation opportunities by volume, risk, and customer impact, mining SOPs, operational metrics, and interaction data, to determine what gets built and where builders go Work with Data to define how workflow performance gets measured, so every builder measures the same way Identify where there are processes which exist which should not be automated Carry the quality stakes Bring what's at stake for customers into Legal, Security, Compliance, and platform reviews, so requirements land in the patterns instead of getting retrofitted per workflow Represent how the portfolio is performing to senior stakeholders, briefly, and in a way that drives action Here’s what we're looking for: 8+ years in operations, product, or AI roles — with at least 2 years designing and deploying AI-assisted or agentic workflows in production Hands-on experience with agentic tooling, orchestration frameworks, or MCP-style integrations, including multi-agent coordination — conceptual familiarity is not sufficient at this level Strong fluency with LLM systems: prompt design, evaluation, and how models actually behave at scale Experience designing human-in-the-loop systems with clear escalation logic, override controls, and compliance-aware checkpoints Ability to define and diagnose workflow metrics — solve and assist rate, containment, escalation quality — and to tell a real regression from noise Proven track record influencing Product, Engineering, Legal, Security, and Compliance in writing, in design reviews, and in high-stakes forums Familiarity with Responsible AI practices, governance, and risk management in production Prior experience in a function being actively redefined — you have built the plane while flying it before Strongly preferred Experience with RAG architectures and retrieval quality optimization Ability to assess whether underlying data structures, quality, and governance can support reliable agentic performance Experience in SaaS, fintech, or regulated environments where compliance constraints are real Exposure to AI governance or safety-oriented review processes Our cash compensation amount for this role is $168,420/yr to $210,525/yr in Denver & most major metro locations, and $197,895/yr to $247,369/yr for San Francisco & New York. Final offer amounts are determined by multiple factors including candidate location, experience and expertise and may vary from the amounts listed above. Gusto has physical office spaces in Denver, San Francisco, and New York City. Employees who are based in those locations will be expected to work from the office on designated days approximately 2-3 days per week (or more depending on role). The same office expectations apply to all Symmetry roles, Gusto's subsidiary, whose physical office is in Scottsdale. Note: The San Francisco office expectations encompass both the San Francisco and San Jose metro areas. When approved to work from a location other than a Gusto office, a secure, reliable, and consistent internet connection is required. This includes non-office days for hybrid employees. Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto. Gusto is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Gusto considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Gusto is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. We want to see our candidates perform to

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About Gusto At Gusto, we're on a mission to grow the small business economy. We handle the hard stuff — payroll, health insurance, 401(k)s, and HR — so owners can focus on their craft and their customers. With teams in Denver, San Francisco, and New York, we support more than 500,000 small businesses nationwide and are building a workplace that reflects the people we serve. All full-time employees receive competitive base pay, benefits, and equity (RSUs) — because everyone who helps build Gusto should share in its success. Offer amounts are determined by role, level, and location. Learn more about our Total Rewards philosophy . AI is a fundamental part of how work gets done at Gusto. We expect all team members to actively engage with AI tools relevant to their role and grow their fluency as the technology evolves. AI experience requirements vary by role and will be assessed during the interview process. Head of Risk & Money Services At Gusto, we help more than 500,000 small businesses create great places to work for their people. We do this through modern payroll, employee benefits, expert HR, and financial services. We are searching for a seasoned financial services operator and regulated-domain leader to own one of Gusto's most consequential customer-facing functions: Risk & Money Services. This role sits within CX and Gusto's Financial Services organization and reports directly to the Head of Financial Services. Every dollar that moves through Gusto's platform — payroll being delivered on time, wages being deposited into Gusto Wallet, cash advances being issued, disputes being resolved — carries real financial and regulatory weight. Risk & Money Services is the team that protects this trust at the most critical edges of money movement: fraud and payment risk decisioning, Reg E dispute operations, collections, and the consumer money products that sit at the intersection of and its small business mission. This function spans three interconnected practices: Risk Operations — fraud ops, account takeover detection, payment-risk decisioning, and collections across both employer and employee money movement. This team makes real-time, high-stakes decisions on whether payroll goes out when something looks wrong, BSA/AML compliance, whether a fund recovery effort can be executed in time, and whether a fraud signal warrants action. The financial impact of individual calls is material. Focusing on risk mitigation and exceptional service is no easy task Dispute Operations — Reg E dispute processing across Gusto's banking and money-movement products, from intake through resolution and provisional credit decisioning. This team owns Gusto's most regulated customer-facing process and operates at the intersection of customer trust and regulatory obligation. Money Services and Banking — the operational home for Gusto Wallet, Cash Advance, and Gusto's expanding consumer financial products. This team is responsible for building the operational infrastructure that supports Gusto's growth in consumer banking — while protecting the customers who depend on it. You will lead this organization through a senior leadership team, who carry full ownership for their function's outcomes, not just execution within it.Partner deeply with Compliance, Legal, Engineering, and Product across Gusto's products, and serve as the operational owner of the functions that sit at the regulated edge of Gusto's financial platform This is a builder's role. Risk & Money Services is being stood up as a defined function within a new domain — you will set the SLAs, design the controls, build the metrics framework, establish the governance, and create the playbook that lets Gusto move money with confidence and scale. Our mission is to create a world where work empowers a better life, and it starts right here at Gusto. That's why we're committed to building a collaborative and inclusive workplace, both physically and virtually. Here's what you'll do Own Risk & Money Services end to end. Be the single accountable leader for fraud and payment risk decisioning, BSA/AML compliance, Reg E dispute operations, collections, and the operational backbone of Gusto's money products. Own the customer experience, the regulatory posture, and the financial outcomes across this entire function. Lead a multi-disciplinary regulated financial services organization through leaders who lead. Direct an organization spanning risk operations, dispute and fraud operations, and consumer money — through leaders who own their function end to end, whom you'll continue to develop, hire, and scale. Be the keeper of quality, speed, and regulatory integrity across all three practices. Stand up Risk & Money Services as a defined operational function. Define the governance, the metrics framework, the SLAs, and the reporting infrastructure for a function that is being formalized for the first time. Build the operating muscle — controls documentation, audit readiness, workforce management, and escalation frameworks — that makes this domain run with the reliability a regulated function requires. Own the highest-stakes real-time financial decisions in Gusto's customer operations. Be accountable for the decisions your team makes every day on whether payroll goes out when something looks wrong, whether a dispute warrants provisional credit, whether a fraud signal warrants action, and whether a fund recovery effort can be executed in time. These decisions carry material financial impact for customers and for Gusto — and they happen in real time. Own Gusto's Reg E compliance posture at the operational level. Lead the operational program that governs Gusto's Reg E dispute obligations — intake, investigation, provisional credit, resolution, and customer communication — in partnership with Compliance and Legal. Ensure the team's practices are auditable, scalable, and consistently defensible. Lead BSA/AML operational response. Own the customer-facing operational work triggered by BSA/AML alert activity — transaction monitoring response, customer outreach, account action — in partnership with Gusto's Compliance program. Ensure operational response meets the timeliness and documentation standards required by Gusto's sponsor bank relationships and regulatory obligations. Build Consumer Money for growth. Own the operational infrastructure for Gusto Wallet, Cash Advance, and Gusto's expanding consumer financial product suite. Build the SOPs, workforce model, controls, and SLAs that support consumer product growth while protecting the customers who depend on these products. Drive AI-native transformation in a regulated financial domain. Partner with Gusto's shared service platform and AI organization to bring AI agents, semantic knowledge, and automation capabilities into Risk & Money Services — accelerating fraud decisioning speed, dispute throughput, and risk signal accuracy while protecting the regulatory accountability this domain requires. Be the operational counterpart to Product, Engineering, and Risk partners. Operate as the direct customer experience and operational owner across Gusto's money and risk product organizations — translating the operational and regulatory reality of risk and money movement into product priorities, and translating product roadmap into operational and regulatory readiness. Represent Risk & Money Services externally. Be the direct voice with Gusto's sponsor bank partners, regulators, and auditors on matters affecting risk and money movement — not just the inte

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the Role: We’re expanding our Sales team and looking for driven Business Development Representatives (BDRs) to generate new opportunities. As a BDR, you'll be the first point of contact for prospective customers. Your responsibility will be to identify businesses that could benefit from Gusto, reaching out through thoughtful cold outreach, and starting conversations that turn into real opportunities for our Account Executives. This is a high-energy, prospecting-focused role built for someone who's hungry to grow a career in sales. You'll spend your days researching accounts, running outbound campaigns across phone, email, and social, and qualifying interest before handing off well-vetted opportunities. You'll learn the fundamentals of a top-tier sales motion and have a clear path to advance into a closing role. Here’s what you’ll do day-to-day: Outbound Prospecting: Conduct over 100 cold calls to prospective buyers, facilitating next steps such as scheduling meetings for account executives to further qualify leads. Qualify Opportunities: Identify and nurture a large volume of prospects to qualify leads through multiple channels. Educate & Inspire: Communicate Gusto’s value to prospects and customers, highlighting how our platform helps businesses streamline operations and better serve their employees. Collaborate with AEs: Partner with Account Executives to drive pipeline generation, account planning, and meeting conversion. Maintain CRM Hygiene: Accurately log all activities and insights in Salesforce and maintain a disciplined, data-driven approach to outreach. Hit Goals & Grow: Consistently meet monthly and quarterly quotas and metrics, while contributing to a high-performing team culture focused on results and career development. AI Fluency: Use AI-powered workflows as a core part of how you sell: running assigned tools daily, surfacing friction and inefficiencies as you find them, and collaborating with your team to influence what gets built or improved next. Here’s what we're looking for: 1+ years of sales or outbound prospecting experience, ideally in SaaS, HCM, HR Tech, or FinTech but specific industry experience not required Expertise in outbound prospecting and sales strategy, with a proven track record of success. Advanced written and verbal communication skills, with the ability to craft and deliver compelling messaging. Strong command of Salesforce, Outreach, Zoominfo, Claude (or other AI Models) and similar tools with demonstrated mastery in managing the sales pipeline. Strong judgment in handling complex situations, including decision-making in ambiguous or challenging scenarios. Takes initiative and requires minimal direction, with the ability to work independently and collaboratively with cross-functional teams. Solid understanding of the accounting industry or payroll/HR tech and its role in business operations. Ability to engage with high-level decision-makers and executives. Proven, day-to-day experience integrating AI into how you work — across writing, research, prep, and summarization as a core part of your workflow, with a track record of giving clear, useful feedback that helps improve your tools and processes. Our cash compensation range for this role ranges from $27.17 - $31.90 per hour with a 20% commission structure in the Denver location. Final offer amounts are determined by multiple factors, including candidate location, experience, and expertise, and may vary from the amounts listed above. Gusto has physical office spaces in Denver, San Francisco, and New York City. Employees who are based in those locations will be expected to work from the office on designated days approximately 2-3 days per week (or more depending on role). The same office expectations apply to all Symmetry roles, Gusto's subsidiary, whose physical office is in Scottsdale. Note: The San Francisco office expectations encompass both the San Francisco and San Jose metro areas. When approved to work from a location other than a Gusto office, a secure, reliable, and consistent internet connection is required. This includes non-office days for hybrid employees. Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto. Gusto is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Gusto considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Gusto is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. We want to see our candidates perform to the best of their ability. If you require a medical or religious accommodation at any time throughout your candidate journey, please fill out this form and a member of our team will get in touch with you. Gusto takes security and protection of your personal information very seriously. Please review our Fraudulent Activity Disclaimer . Personal information collected and processed as part of your Gusto application will be subject to Gusto's Applicant Privacy Notice .

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Who We Are Launchpad Technologies Inc. is a global technology partner connecting top talent with high-impact projects across North America and beyond. We specialize in Staff Augmentation and product development, helping companies scale with agility while empowering professionals to grow in meaningful, remote-first environments. About the Role Have you started your career in Finance, Accounting,&hellip;

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Join us at Wilco Contractors Northwest Inc as a Gradesperson ! In this role, you will work closely with the Operators and Foreman to interpret and follow project blueprints and specifications, ensuring proper grades are achieved throughout the project. At Wilco, we pride ourselves on our commitment to excellence in civil construction. We tackle a diverse range of projects, from environmental works to park construction, and we need talented individuals like you to help us achieve our goals! Your days will be filled with exciting challenges as you: Perform grades and layout measurements to ensure accurate project implementation using a level and tape method Measure and mark quantities of materials Provide accurate cut and fill directions Monitor and check grade elevations throughout the day to ensure project specifications are met Maintain a clean and organized worksite and assist with traffic control as needed Champion safety practices while fostering a positive team environment Maintain accurate daily records and site notes as required We put our people first and believe that each member of our team plays an essential role in our success. Join us and be part of our exciting journey! Requirements 3-5 years' experience in civil construction with a strong focus on grade checking Experience as a Gradesperson or in a similar role in the construction industry Strong knowledge of grading procedures and earthworks Proficient in using surveying equipment and tools an asset Strong math skills and ability to accurately utilize on-the-fly Ability to read and interpret blueprints and specifications Committed to safety and quality in every aspect of work Strong communication and collaboration skills Capable of working independently and as part of a team A valid driver's license and reliable transportation Benefits Competitive wages with overtime pay Reliable hours and job stability Incredible work environment and team atmosphere Corporate Referral Program Company PPE Please mention the word **LUCRATIVE** and tag RMmEwNjo5OGMwOjM2MDA6OjEwMw== when applying to show you read the job post completely (#RMmEwNjo5OGMwOjM2MDA6OjEwMw==). This is a beta feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human.

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the Role: As the Founding Operations Leader at Gusto's broker-dealer entity, you will be the primary architect of our in-house carrying broker-dealer operations. You aren't here to follow a manual; you are here to write it. You will establish the operational objectives, policies, and work plans from the ground up, ensuring our AI-native infrastructure meets the highest standards of FINRA/SEC compliance and protect customers’ assets. You will report to and partner with the Head of Gusto's broker-dealer entity. You will build our operational blueprint serving as the bridge between customer impact, technical innovation and regulatory rigor. You will design, oversee and execute essential back-office functions, focusing on the accurate movement of customer funds, transaction reconciliation and remediation, and reporting required for our broker-dealer entity. This role requires meticulous attention to detail, a commitment to process excellence and efficiency, and proven ability to lead and scale operational processes. About the Team: Gusto’s broker-dealer entity, a registered broker-dealer owned by Gusto Inc, forms the foundation for Gusto to expand our product offerings in retirement and investment. Gusto’s broker-dealer entity acts as the custodian of customers’ retirement assets and facilitates money movement and securities transactions, by integrating with the banking rails and clearing rails in the financial system. As a collaborative and technical group, we focus on designing, implementing, and monitoring the proprietary system and processes that meet the evolving demands of the retirement industry and regulatory landscape. You will join a team committed to building operational solutions that scale with Gusto’s mission to serve the small business economy. Here’s what you’ll do day-to-day: Establish Operational Architecture: Author and implement the foundational operational objectives, policies, and procedures for our carrying broker-dealer. You will design the "0-to-1" work plans for money movement and trade clearing that will scale as we grow. Strategic Escalation & Decision Making: Serve as the final authority on operational exceptions. You will apply sophisticated judgment to resolve unusual circumstances where no precedent exists, understanding that your decisions directly impact Gusto’s results and long-term regulatory standing. Examples are complex stop-and-reissue checks, manual payment releases, ACH reversals, securities settlement breaks, net-capital calculation discrepancy), Controls & Audit Governance: Architect and maintain an operational control environment that meets the rigorous standards comparable to publicly traded companies. You will ensure that Gusto broker-dealer entity’s Internal Controls Over Compliance (ICOC) are robust, evidenced, and audit-ready by design for every customer transaction, setting a high bar for operational excellence. You will ensure that the transaction data produced is of the highest integrity, as it serves as a critical upstream feed into Gusto’s consolidated financial statements. You recognize that the quality of your team's work product directly affects our annual audits conducted by an independent PCAOB auditor, and has far-reaching implications to Gusto’s overall corporate governance. Cross-Functional Collaboration, Influence & Impact: Orchestrate complex partnerships with Engineering, Product, Legal, Compliance, FinOp, Accounting and FP&A to build Gusto’s first-of-its-kind carrying broker-dealer. You are an expert at building consensus in sensitive regulatory environments, using data and operational insight to convince cross-functional stakeholders of the necessary balance between product innovation, execution velocity, uncompromising financial integrity and compliance requirements. You own the operational foundation that unlocks Gusto’s opportunities to expand our investment product offerings in 401(k), IRA and more diverse investment account types for Gusto’s member community to build wealth Fiscal Responsibility, Direction & Empowerment: Although you will start with building a small but mighty AI-native team, you’re responsible for establishing the team’s strategic direction, managing costs and demonstrating high ROI on the combination of headcount and AI agents. You’re also responsible for performance management and professional growth of the team, setting high bars for excellence and providing the coaching necessary to meet them. Here’s what we're looking for: 10+ years of experience in a financial operations, treasury, compliance operations, process optimization or back-office role, with at least 5 years in a project leadership or managerial capacity, within financial services or fintech companies. Required Licensing: possessing FINRA SIE + Series 7 + Series 24 currently; or ability to obtain FINRA SIE + Series 7 in two months and Series 24 in four months from the first date in the role. Some knowledge in SEC Rule 15c3-1 (Net Capital Rule), SEC Rule 15c3-3 (Customer Protection Rule), SEC Rule 17a-3 and 17a-4 (Recordkeeping Rule). Some knowledge of cash and securities handling, settlement processes, and regulatory reporting requirements is a plus. Proven ability to perform and oversee complex reconciliations and transaction research. High degree of comfort working with analytical tools, banking technology systems, clearing technology systems, and financial data/reporting systems. Exceptional organizational skills and meticulous attention to detail to manage and strategically improve daily, monthly, and quarterly operational cycles. Demonstrated ability to use AI as a foundational part of work, not as an occasional extra. In practice, that means regularly applying AI to specific, well-defined tasks, using strong prompting techniques, critically evaluating and refining outputs, build long-running agents integrating with external tools and achieving clear efficiency gains in day-to-day work. Demonstrated ability to collaborate effectively with cross-functional stakeholders, external partners and regulators. Typical work schedule is 9am-5pm local time zone. Employees based in Denver are expected to occasionally start at 9:30am ET when US stock market opens if the team on the east coast is lacking coverage. A Bachelor’s degree in Finance, Accounting, Business, or a related field. Our cash compensation range for this role is $150,640 to $177,000 in Denver, CO and $177,020 to $208,00

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the Role: Gusto's Customer Experience team is changing how we serve small businesses: new service models, a telephony platform migration, and the data infrastructure to support both. We are hiring a Business Intelligence Analyst to own the data layer that makes this work. You will build the pipelines, models, and dashboards that make CX data trustworthy and self-serve, then use that foundation to answer causal questions about what actually moves customer outcomes. The strongest candidates pair real coding and statistical depth with the judgment to know which question is worth answering. About the Team: CX Data and Insights is the analytical backbone of Gusto's Customer Experience organization. We define the metrics CX leaders run the business on, and we produce the analysis that shapes operational roadmap decisions. Here’s what you’ll do day-to-day: Lead: Own ambiguous problems, design analysis and measurement frameworks, and introduce policies and practices by which data integrity is monitored and enforced within your domain. Execution: Deliver multiple high-impact projects, balancing trade-offs to maximize business value, and maintain clear expectations of deliverables and timelines. Strategic Partnership: Partner with CX leaders, cross-function data-science teams, tool developers (i.e. Salesforce), and data engineering to align on strategy. Analytical Rigor: Apply advanced statistical methods and AI-driven anomaly detection to proactively uncover opportunities, diagnose performance issues, and shape CX strategy, separating signal from noise. Navigate messy, conflicting data sources to establish reliable sources of truth. Use AI to accelerate hypothesis generation, code drafting, cross-source reconciliation, validation, and build agents to automate repetitive tasks. Develop and scale reporting: define DBT and Snowflake data pipeline requirements for evolving CX data sources, and build and maintain monitoring systems and streamlit dashboards for day-to-day operation and self-serve insights. Independence: Work with minimal guidance to prioritize, create, and deliver data projects, proactively resolving conflicts or misalignment across stakeholders. Scale the Craft: Up-level the team’s best practices in data modeling and schema design, expand our toolsets (e.g., Databricks for AI-augmented modeling and anomaly detection) where they accelerate CX outcomes, drive improvements in data quality, rigor, and adoption of better data capabilities, and mentor other data practitioners. Communication: Present complex findings in a structured, compelling way to technical and non-technical stakeholders, fostering a data-informed mindset across the company. Here’s what we're looking for: 3+ years of experience in Data Analytics, Data Engineering, or Data Governance. Strong SQL and Python proficiency, capable of querying and analyzing large datasets with ease. Strong foundation in data modeling, schema design, and data quality best practices, with functional experience working on cloud platforms like Snowflake. Proven experience building and maintaining robust data reporting pipelines and ETL workflows. Demonstrated experience designing or operating governance for AI-assisted analytics outputs. At minimum: validation standards for AI-generated code and metric definitions, drift and source-of-truth audits on dashboards that feed operational decisions, and documented rules for when human review is non-negotiable on performance-adjacent data products. Comfort working inside an organization's AI use policy. Clear, direct communication style. You can explain a complex data investigation to a non-technical stakeholder in 1-2 sentences before diving into the details. Comfortable working independently, managing competing priorities, and driving projects forward without waiting for perfect requirements. Frequent, practical use of AI in analytics workflows with concrete examples (not aspirational interest). You can describe specific ways AI has changed how you scaffold pipelines, write and review code, validate data, or generate documentation, and you know where human verification is non-negotiable. Our cash compensation amount for this role is $111,160/yr to $138,950/yr in Denver & most major metro locations, and $134,735/yr to $168,419/yr for San Francisco & New York. Final offer amounts are determined by multiple factors including candidate location, experience and expertise and may vary from the amounts listed above. Gusto has physical office spaces in Denver, San Francisco, and New York City. Employees who are based in those locations will be expected to work from the office on designated days approximately 2-3 days per week (or more depending on role). The same office expectations apply to all Symmetry roles, Gusto's subsidiary, whose physical office is in Scottsdale. Note: The San Francisco office expectations encompass both the San Francisco and San Jose metro areas. When approved to work from a location other than a Gusto office, a secure, reliable, and consistent internet connection is required. This includes non-office days for hybrid employees. Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto. Gusto is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Gusto considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Gusto is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. We want to see our candidates perform to the best of their ability.

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Portfolio AnalystAltius Search Group is recruiting for a growing financial services company seeking a Portfolio Analyst to evaluate portfolio performance, identify emerging risks, and support sound credit and portfolio management decisions.

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the Opportunity Brand design is how Gusto earns trust, builds recognition and insight, and makes people feel something before they ever read a word. Our Brand is about how we show up in every moment and this team owns some of its most important attributes from how we use language to typography, from color and composition to illustration, motion.These aren't finishing touches. They're critical to how we show who we are and why we're different. Gusto is expanding our in-house creative studio inside a fast-moving, late-stage startup. We launch products, educate customers, run brand campaigns, and show up at events—and we do all of it with a consistent visual language and voice that needs to work across digital channels, motion formats, physical environments and everything in between. In the same week, you might be designing the visual system for a product launch and art directing an illustration library that will scale across the entire brand. We're looking for a Brand & Motion Designer who is a hands-on maker: someone who loves the craft of visual design and motion, takes real ownership of creative output, and wants to help define how Gusto looks, feels, and moves across our brand. This is a senior individual contributor role focused on brand craft, motion design systems, and the variety of deeply considered visual work that makes a B2B brand feel genuinely human. In this role, you'll own creative work from early concept through final delivery. You'll make judgment calls about typography, composition, color, and motion, and increasingly, that judgment extends to the AI-assisted work happening around you. You'll know when a generated output is right for the brand and when it isn't, and you'll be able to say why. You'll help introduce motion as a foundational part of how we build brand as someone who thinks in motion and ensures it's part of the creative process from the start. AI is part of how this team works. We use it to advance faster, explore more territory, and reduce the distance between a concept and something real. What we're looking for isn't just someone who uses these tools but someone who can direct them. Someone who sets the creative standard for what AI output is and isn't acceptable for the Gusto brand, and who helps us build the guardrails and workflows that let the whole team produce at a higher level. If you're energized by being close to the work, care deeply about craft & preference, and enjoy improving both the output and the process, this role will be a impressive fit. Here's what you'll do day-to-day Design and execute visual and motion work across product launches, product education, brand campaigns, events, and digital channels Design and evolve brand systems, including motion guidelines, templates, and guardrails, that help the broader organization produce on-brand work consistently Integrate motion into the brand design process, establishing principles and patterns for animation that extend our visual identity into dynamic and digital formats Direct and evaluate AI-generated creative work, setting the standard for what's on-brand, what needs to be pushed further, and what shouldn't ship Use AI tools to compress the distance between concept and execution, exploring more territory, iterating faster, and raising the quality bar on every deliverable Partner closely with other creatives and cross-functional partners across marketing, product, and growth from early concept through final delivery Build repeatable templates and workflows that enable faster turnaround without sacrificing quality Maintain brand integrity across a wide range of deliverables — including work where AI tools played a role in production — ensuring everything feels cohesive, human, and unmistakably Gusto Here's what we're looking for 6+ years of experience in brand design, visual design and motion for in-house studios, agencies, or content teams A portfolio that demonstrates robust design skills and creative thinking is required. It should include brand identity, product marketing, campaigns, and digital content. Please provide examples that explain how AI was part of your work and the decisions you made. Robust design instincts across typography, color, composition, and motion direction—you know what makes work feel distinctive versus generic Expert proficiency in motion design principles and tools—Figma and Adobe Creative Cloud and motion tools like Calvary, Rive and Lottie A demonstrated point of view on AI in creative work — how to direct it, when to override it, and what it means to maintain a high creative standard when AI tools are part of the process Comfort migrating between big, brand-defining work and fast-turn executional needs Proficient collaboration skills across creative, production, marketing, and product partners A maker mindset—you enjoy improving how work gets made, not just making the work itself Experience developing or contributing to creative standards for AI-assisted production — guardrails, evaluation criteria, or workflows that help a team produce at a higher level with these tools. Compensation Details At Gusto, we strive to provide rewards that empower employees to achieve their financial and personal goals. We offer competitive compensation packages with a strong emphasis on equity based compensation (ownership in Gusto). To learn more about Gusto’s compensation philosophy and benefits offerings please view our Total Rewards Approach page. Our cash compensation range for this role is $146,000/yr to $183,000/yr in Denver & most remote locations, and $177,000/yr to $222,000/yr in San Francisco, Seattle & New York. Final offer amounts are determined by multiple factors, including candidate experience and expertise, and may vary from the amounts listed above. Gusto has physical office spaces in Denver, San Francisco, and New York City. Employees who are based in those locations will be expected to work from the office on designated days approximately 2-3 days per week (or more depending on role). The same office expectations apply to all Symmetry roles, Gusto's subsidiary, whose physical office is in Scottsdale. Note: The San Francisco office expectations encompass both the San Francisco and San Jose metro areas. When approved to work from a location other than a Gusto office, a secure, reliable, and consis

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Wilson is seeking a motivated, consultative and experienced Recruitment Consultant to join our collaborative, dynamic and talented team.

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the Role: Gusto is building its PEO sales org from the ground up, and we're looking for a quota-carrying seller to be one of the founding members of that team. This is a true ground-floor opportunity: you'll be among the first reps closing PEO business at Gusto, working directly with the Head of PEO Sales to prove out and scale the motion. You'll drive new PEO revenue by selling Gusto's co-employment solution to both net-new prospects and our existing base of 400,000+ customers — Gusto's single biggest competitive advantage over legacy PEOs. The market opportunity is real, the pace is fast, and the early sellers on this team will help define what "good" looks like.Use AI-powered workflows as a core part of how you sell: running assigned tools daily, surfacing friction and inefficiencies as you find them, and collaborating with your team to influence what gets built or improved next. If you're excited to roll up your sleeves, lead by example, and architect something from scratch, let's talk. About the Team: You'll be an early individual contributor on Gusto's founding PEO sales team, reporting to the Head of PEO Sales. As one of the first sellers, you'll carry a personal book of business, run the full sales cycle end to end, and serve as a Subject Matter Expert who guides prospects through complex co-employment buying decisions. You'll partner closely with HR, benefits, and payroll counterparts to deliver a seamless customer experience, and you'll work alongside the Head of PEO to surface what's working in the field — feedback that directly shapes the playbook, tooling, and pipeline architecture as the org scales. Your biggest unfair advantage: Gusto's existing install base. Like the best scaled PEOs, a meaningful share of your pipeline will come from converting existing payroll customers to PEO — and you'll be one of the first to run that motion at scale. Here’s what you’ll do day-to-day: Own the full sales cycle. Prospect, qualify, run discovery, demo, navigate complex buying groups, and close. This is a quota-carrying role for a seller who's comfortable owning a deal from first touch to signed agreement. Sell across both motions. Close net-new prospects and convert existing Gusto payroll customers to PEO. You'll learn the distinct objections, value propositions, and rhythms of in-base selling vs. cold-start prospecting. Serve as a PEO Subject Matter Expert. Guide prospects through co-employment, benefits, compliance, and the practical realities of moving onto a PEO. Build and maintain deep knowledge of PEO compliance, co-employment regulations, and applicable state and federal employment law. Sell with selling-season fluency. Understand and plan around PEO's concentrated selling window (Sept–Dec, with the bulk of new business landing Jan 1). Build pipeline early and manage your funnel to hit those timelines. Work the channel. Partner with broker, GA, and accountant referral sources to develop pipeline, and feed insights back on what's converting. Manage your pipeline rigorously. Keep Salesforce clean and current, forecast accurately, and operate within the sales stages, routing, and reporting the team establishes. Use AI to sell smarter. Bring genuine AI fluency to your daily workflow — leveraging AI tools for prospecting, call prep, follow-up, and forecast hygiene. We expect our sellers to be hands-on with AI and to share what's working with the broader team. Collaborate cross-functionally. Work closely with Marketing, Product, and the broader Sales org to surface market signals, sharpen positioning, and improve the customer experience. Here’s what we're looking for: PEO / HCM Sales Experience: 4+ years in a closing sales role, ideally in PEO, HCM, or benefits. Direct PEO selling experience is strongly preferred. Quota Attainment: Consistent, demonstrable track record of meeting and exceeding individual sales targets. Full-Cycle Ownership: Proven ability to own a deal end to end — prospecting, discovery, multi-stakeholder navigation, and close — in a consultative, complex sale. Selling-Season Fluency: Familiarity with PEO's Jan 1 selling cycle (Sept–Dec pipeline build, renewal dynamics) is a strong plus and a key screen for PEO-specific experience vs. generic HCM. Install-Base Conversion: Experience selling into or converting an existing customer base to a higher-tier or adjacent product is a plus. Channel Familiarity: Understanding of broker, GA, and accountant referral channels in the PEO or benefits space. Sales Acumen: Strong working knowledge of inbound and outbound sales methodologies in SMB SaaS or HCM/PEO environments. Collaboration: Ability to work effectively across HR, Benefits, Product, and Marketing; excellent interpersonal skills. AI Fluency: Proven, day-to-day experience integrating AI into how you work — across writing, research, prep, and summarization as a core part of your workflow, with a track record of giving clear, useful feedback that helps improve your tools and processes. Technical Proficiency: Salesforce.com (SFDC) experience required; familiarity with HCM platforms and benefits administration tools preferred. Potential compensation for this role is $115,000 to $130,000 USD for Denver, Phoenix, Atlanta metro areas. T his OTE is structured with a target 60% base pay and 40% commission pay with an uncapped commission structure. Final offer amounts and the exact base/commission split are determined by multiple factors including candidate location, experience, and expertise and may vary from the amounts listed above. Gusto has physical office spaces in Denver, San Francisco, and New York City. Employees who are based in those locations will be expected to work from the office on designated days approximately 2-3 days per week (or more depending on role). The same office expectations apply to all Symmetry roles, Gusto's subsidiary, whose physical office is in Scottsdale. Note: The San Francisco office expectations encomp

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the Role: As the Founding Operations Leader at Gusto's broker-dealer entity, you will be the primary architect of our in-house carrying broker-dealer operations. You aren't here to follow a manual; you are here to write it. You will establish the operational objectives, policies, and work plans from the ground up, ensuring our AI-native infrastructure meets the highest standards of FINRA/SEC compliance and protect customers’ assets. You will report to and partner with the Head of Gusto's broker-dealer entity. You will build our operational blueprint serving as the bridge between customer impact, technical innovation and regulatory rigor. You will design, oversee and execute essential back-office functions, focusing on the accurate movement of customer funds, transaction reconciliation and remediation, and reporting required for our broker-dealer entity. This role requires meticulous attention to detail, a commitment to process excellence and efficiency, and proven ability to lead and scale operational processes. About the Team: Gusto’s broker-dealer entity, a registered broker-dealer owned by Gusto Inc, forms the foundation for Gusto to expand our product offerings in retirement and investment. Gusto’s broker-dealer entity acts as the custodian of customers’ retirement assets and facilitates money movement and securities transactions, by integrating with the banking rails and clearing rails in the financial system. As a collaborative and technical group, we focus on designing, implementing, and monitoring the proprietary system and processes that meet the evolving demands of the retirement industry and regulatory landscape. You will join a team committed to building operational solutions that scale with Gusto’s mission to serve the small business economy. Here’s what you’ll do day-to-day: Establish Operational Architecture: Author and implement the foundational operational objectives, policies, and procedures for our carrying broker-dealer. You will design the "0-to-1" work plans for money movement and trade clearing that will scale as we grow. Strategic Escalation & Decision Making: Serve as the final authority on operational exceptions. You will apply sophisticated judgment to resolve unusual circumstances where no precedent exists, understanding that your decisions directly impact Gusto’s results and long-term regulatory standing. Examples are complex stop-and-reissue checks, manual payment releases, ACH reversals, securities settlement breaks, net-capital calculation discrepancy), Controls & Audit Governance: Architect and maintain an operational control environment that meets the rigorous standards comparable to publicly traded companies. You will ensure that Gusto broker-dealer entity’s Internal Controls Over Compliance (ICOC) are robust, evidenced, and audit-ready by design for every customer transaction, setting a high bar for operational excellence. You will ensure that the transaction data produced is of the highest integrity, as it serves as a critical upstream feed into Gusto’s consolidated financial statements. You recognize that the quality of your team's work product directly affects our annual audits conducted by an independent PCAOB auditor, and has far-reaching implications to Gusto’s overall corporate governance. Cross-Functional Collaboration, Influence & Impact: Orchestrate complex partnerships with Engineering, Product, Legal, Compliance, FinOp, Accounting and FP&A to build Gusto’s first-of-its-kind carrying broker-dealer. You are an expert at building consensus in sensitive regulatory environments, using data and operational insight to convince cross-functional stakeholders of the necessary balance between product innovation, execution velocity, uncompromising financial integrity and compliance requirements. You own the operational foundation that unlocks Gusto’s opportunities to expand our investment product offerings in 401(k), IRA and more diverse investment account types for Gusto’s member community to build wealth Fiscal Responsibility, Direction & Empowerment: Although you will start with building a small but mighty AI-native team, you’re responsible for establishing the team’s strategic direction, managing costs and demonstrating high ROI on the combination of headcount and AI agents. You’re also responsible for performance management and professional growth of the team, setting high bars for excellence and providing the coaching necessary to meet them. Here’s what we're looking for: 10+ years of experience in a financial operations, treasury, compliance operations, process optimization or back-office role, with at least 5 years in a project leadership or managerial capacity, within financial services or fintech companies. Required Licensing: possessing FINRA SIE + Series 7 + Series 24 currently; or ability to obtain FINRA SIE + Series 7 in two months and Series 24 in four months from the first date in the role. Some knowledge in SEC Rule 15c3-1 (Net Capital Rule), SEC Rule 15c3-3 (Customer Protection Rule), SEC Rule 17a-3 and 17a-4 (Recordkeeping Rule). Some knowledge of cash and securities handling, settlement processes, and regulatory reporting requirements is a plus. Proven ability to perform and oversee complex reconciliations and transaction research. High degree of comfort working with analytical tools, banking technology systems, clearing technology systems, and financial data/reporting systems. Exceptional organizational skills and meticulous attention to detail to manage and strategically improve daily, monthly, and quarterly operational cycles. Demonstrated ability to use AI as a foundational part of work, not as an occasional extra. In practice, that means regularly applying AI to specific, well-defined tasks, using strong prompting techniques, critically evaluating and refining outputs, build long-running agents integrating with external tools and achieving clear efficiency gains in day-to-day work. Demonstrated ability to collaborate effectively with cross-functional stakeholders, external partners and regulators. Typical work schedule is 9am-5pm local time zone. Employees based in Denver are expected to occasionally start at 9:30am ET when US stock market opens if the team on the east coast is lacking coverage. A Bachelor’s degree in Finance, Accounting, Business, or a related field. Our cash compensation range for this role is $150,640 to $177,000 in Denver, CO and $177,020 to $208,00

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Company Summary Arlo Solutions (Arlo) is an information technology consulting services company that specializes in delivering technology solutions. Our reputation reflects the high quality of the talented Arlo Solutions team and the consultants working in partnership with our customers. Our mission is to understand and meet the needs of both our customers and consultants by&hellip;

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We are looking to recruit a Business Development Manager for Adult Services in the North of England.

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hiring a Call Centre Agent to work from home in South Africa for a UK-based business.

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Salary: R29 000 per monthRemote Recruitment is looking for a Payroll Administrator to work from home in South Africa for a UK employer.

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the Role Lattice’s Engineering team is building the future of People + AI. We’re reimagining our talent management suite – including Reviews, Surveys, and Goals – with AI-powered experiences that unlock capabilities and insights that would otherwise be impossible to deliver. Our products help organizations surface meaningful signals, make better-informed decisions, and ultimately improve the performance outcomes their people and businesses rely on every day. The Talent Engineering organization is at the forefront of this evolution. They build the best-in-class suite of products across Performance Management, Engagement Surveys, and Goal Setting, helping shape how organizations develop their people and achieve their goals at a time when AI is redefining what’s possible in talent management. What You Will Do Lead the Talent Engineering organization, spanning 50+ engineers and managers across a portfolio of customer-facing products. Making thoughtful tradeoffs across customer needs, product priorities, and engineering investment. Coach and develop engineering managers and senior leaders across Lattice Engineering while continuing to raise the bar for leadership, execution, and organizational health. Ensure a delightful, reliable experience for Lattice customers around the globe while simultaneously enabling a rapid pace of product development. Partner closely with our Product and Design partners to define, plan, and prioritize our product strategy and roadmap that translates into outcomes for customers. Represent Lattice in conversations with key prospects and customers. Collaborate closely with the broader Engineering leadership team to shape department-wide strategy and goals. Scale the systems, processes, and organizational practices that enable multiple teams to plan effectively, deliver reliably, and learn quickly. What You Will Bring to the Table 10+ years of engineering management experience, including at least 5 years leading an engineering organization composed of multiple teams and multiple layers of leadership. Experience managing engineering investment across a portfolio of products and making thoughtful tradeoffs when resources are constrained. A history of shipping high-quality products where quality, trust, reliability, and scalability are essential to customer success. A high degree of autonomy, ownership, and sound judgment, with the ability to operate with a CEO mindset. Demonstrated ability to develop engineering leaders, including both individual contributors and managers. An eye for great products and the ability to work cross-functionally to effectively deliver them. Strong communication and executive presence, with the ability to influence decisions across Engineering, Product, Design, and company leadership. Curiosity about AI and its potential to improve how organizations develop their people. --- The estimated annual cash salary for this role is CAD $270,000 - CAD $360,000. This position is also eligible for incentive stock options, subject to the terms of Lattice’s applicable plans. Benefits: The Company offers the following benefits for this position, subject to applicable eligibility requirements: Medical insurance; Dental insurance; Life, AD&D, and Disability Insurance; Natural Disaster Support Program; Wellness Apps; Paid Parental Leave, Paid Time off inclusive of holidays and sick time; Working Remotely Stipend; One time WFH Office Set-Up Stipend; Retirement Plan; Financial Planning; and Learning & Development Budget. Note on Pay Transparency: Lattice provides an estimate of the compensation for roles that may be hired as required by regulations. Compensation may vary based on (a) location, as Lattice factors in specific location when benchmarking compensation for most roles; (b) individual candidate skills and qualifications; and (c) individual candidate experience. Additionally, Lattice leverages current market data to determine compensation, so posted compensation figures are subject to change as new market data becomes available. The salary, other compensation, and benefits information is accurate as of the date of this posting. Lattice reserves the right to modify this information at any time, subject to applicable law. Lattice welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the recruitment and selection process. #LI-Remote About Lattice Lattice is on a mission to build cultures where employees and their companies thrive. In an age where employees have more choices than ever before, businesses that put employees first are winning 🏅– and Lattice is building the tools to empower those people-centric companies. Lattice is a people success platform that offers performance reviews, employee engagement surveys, real-time feedback, weekly check-ins, goal setting, and career planning in a way that allows companies to focus on employee development, growth, and engagement – yielding stronger employee retention, performance, and impact to the bottom line 📈. Since launching in 2016, we have grown to over 5,000+ customers globally, including brands like Loom, Robinhood, and Gusto. Lattice is committed to equal treatment and opportunity in all aspects of recruitment, selection, and employment without regard to gender, race, religion, national origin, ethnicity, disability, gender identity/expression, sexual orientation, veteran or military status, or any other category protected under the law. Lattice is an equal opportunity employer; committed to a community of inclusion, and an environment free from discrimination, harassment, and retaliation. By clicking the "Submit Application" button below, you consent to Lattice processing your personal information for the purpose of assessing your candidacy for this position in accordance with Lattice's Job Applicant Privacy Policy .

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Lattice’s Engineering team is building the future of People + AI. We’re reimagining our talent management suite – including Reviews, Surveys, and Goals – with AI-powered experiences that unlock capabilities and insights that would otherwise be impossible to deliver. Our products help organizations surface meaningful signals, make better-informed decisions, and ultimately improve the performance outcomes their people and businesses rely on every day. The Talent Engineering organization is at the forefront of this evolution. They build the best-in-class suite of products across Performance Management, Engagement Surveys, and Goal Setting, helping shape how organizations develop their people and achieve their goals at a time when AI is redefining what’s possible in talent management. What You Will Do Lead the Talent Engineering organization, spanning 50+ engineers and managers across a portfolio of customer-facing products. Making thoughtful tradeoffs across customer needs, product priorities, and engineering investment. Coach and develop engineering managers and senior leaders across Lattice Engineering while continuing to raise the bar for leadership, execution, and organizational health. Ensure a delightful, reliable experience for Lattice customers around the globe while simultaneously enabling a rapid pace of product development. Partner closely with our Product and Design partners to define, plan, and prioritize our product strategy and roadmap that translates into outcomes for customers. Represent Lattice in conversations with key prospects and customers. Collaborate closely with the broader Engineering leadership team to shape department-wide strategy and goals. Scale the systems, processes, and organizational practices that enable multiple teams to plan effectively, deliver reliably, and learn quickly. What You Will Bring to the Table 10+ years of engineering management experience, including at least 5 years leading an engineering organization composed of multiple teams and multiple layers of leadership. Experience managing engineering investment across a portfolio of products and making thoughtful tradeoffs when resources are constrained. A history of shipping high-quality products where quality, trust, reliability, and scalability are essential to customer success. A high degree of autonomy, ownership, and sound judgment, with the ability to operate with a CEO mindset. Demonstrated ability to develop engineering leaders, including both individual contributors and managers. An eye for great products and the ability to work cross-functionally to effectively deliver them. Strong communication and executive presence, with the ability to influence decisions across Engineering, Product, Design, and company leadership. Curiosity about AI and its potential to improve how organizations develop their people. --- The estimated annual cash salary for this role is $283,000 - $354,000. This position is also eligible for incentive stock options, subject to the terms of Lattice’s applicable plans. Benefits: The Company offers the following benefits for this position, subject to applicable eligibility requirements: Medical insurance; Dental insurance; Vision insurance; Life, AD&D, and Disability Insurance; Emergency Weather Support; Wellness Apps; Paid Parental Leave, Paid Time off inclusive of holidays and sick time; Commuter & Parking Accounts; Lunches in the Office; Internet and Phone Stipend; One time WFH Office Set-Up Stipend; 401(k) retirement plan; Financial Planning; and Learning & Development Budget. Note on Pay Transparency: Lattice provides an estimate of the compensation for roles that may be hired as required by regulations. Compensation may vary based on (a) location, as Lattice factors in specific location when benchmarking compensation for most roles; (b) individual candidate skills and qualifications; and (c) individual candidate experience. Additionally, Lattice leverages current market data to determine compensation, so posted compensation figures are subject to change as new market data becomes available. The salary, other compensation, and benefits information is accurate as of the date of this posting. Lattice reserves the right to modify this information at any time, subject to applicable law. Lattice welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the recruitment and selection process. #LI-Remote About Lattice Lattice is on a mission to build cultures where employees and their companies thrive. In an age where employees have more choices than ever before, businesses that put employees first are winning 🏅– and Lattice is building the tools to empower those people-centric companies. Lattice is a people success platform that offers performance reviews, employee engagement surveys, real-time feedback, weekly check-ins, goal setting, and career planning in a way that allows companies to focus on employee development, growth, and engagement – yielding stronger employee retention, performance, and impact to the bottom line 📈. Since launching in 2016, we have grown to over 5,000+ customers globally, including brands like Loom, Robinhood, and Gusto. Lattice is committed to equal treatment and opportunity in all aspects of recruitment, selection, and employment without regard to gender, race, religion, national origin, ethnicity, disability, gender identity/expression, sexual orientation, veteran or military status, or any other category protected under the law. Lattice is an equal opportunity employer; committed to a community of inclusion, and an environment free from discrimination, harassment, and retaliation. By clicking the "Submit Application" button below, you consent to Lattice processing your personal information for the purpose of assessing your candidacy for this position in accordance with Lattice's Job Applicant Privacy Policy .

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join us on our mission to build cultures where employees and companies thrive. We’re looking for a detail-oriented Staff Accountant to help maintain accurate, timely, and scalable financial operations. You will own key accounting processes, support the monthly close, improve controls and documentation, and partner with cross-functional teams across the business to turn operational activity into reliable financial reporting. This role is ideal for an experienced accountant who is highly organized, comfortable working independently within established processes, and motivated to identify practical improvements as the business grows and changes. What You Will Do Own commission and bonus accounting, including calculation review, monthly accruals, related account reconciliations, and coordination with FP&A and Payroll teams Account for capitalized commissions in accordance with applicable accounting guidance, including amortization, reconciliations, and supporting schedules Own key accounting areas, including cash, prepaids, fixed assets, and intercompany accounting, as applicable Ensure transactions are recorded in accordance with company accounting policies and US GAAP Partner with Accounts Payable, Payroll, FP&A, and operational teams to ensure complete and timely financial information Assist with audit, tax, and compliance requests by preparing clear schedules and supporting documentation Maintain organized accounting records, process documentation, and internal control evidence Identify recurring issues or manual workarounds and recommend improvements to processes, controls, and systems Leverage AI and automation to improve close workflows, reporting, and analysis, reducing manual work, increasing accuracy, and scaling the function Contribute to ad hoc reporting, analysis, and special projects as the business evolves What You Will Bring to the Table Bachelor’s degree in Accounting, Finance, or a related field 3–5+ years of progressive accounting experience; public accounting and/or high-growth company experience is a plus Strong working knowledge of US GAAP and core accounting principles Experience with month-end close, journal entries, account reconciliations, and financial-statement support Working knowledge on building AI workflow agents is a plus Advanced Excel and Google Sheets skills; experience with an ERP system such as Netsuite Excellent attention to detail, sound judgment, and a consistent ability to meet deadlines Clear written and verbal communication skills, with the ability to work effectively across teams A continuous-improvement mindset and willingness to take ownership of problems through resolution Experience in a fast-growing SaaS organization is a plus __ The estimated annual cash salary for this role is $89,500 - $112,000. This position is also eligible for incentive stock options, subject to the terms of Lattice’s applicable plans. Benefits: The Company offers the following benefits for this position, subject to applicable eligibility requirements: Medical insurance; Dental insurance; Vision insurance; Life, AD&D, and Disability Insurance; Emergency Weather Support; Wellness Apps; Paid Parental Leave, Paid Time off inclusive of holidays and sick time; Commuter & Parking Accounts; Lunches in the Office; Internet and Phone Stipend; 401(k) retirement plan; Financial Planning *Note on Pay Transparency: Lattice provides an estimate of the compensation for roles that may be hired as required by state regulations. Compensation may vary based on (a) location, as Lattice factors in specific location when benchmarking compensation for most roles; (b) individual candidate skills and qualifications; and (c) individual candidate experience. Additionally, Lattice leverages current market data to determine compensation, so posted compensation figures are subject to change as new market data becomes available. The salary, other compensation, and benefits information is accurate as of the date of this posting. Lattice reserves the right to modify this information at any time, subject to applicable law. About Lattice Lattice is on a mission to build cultures where employees and their companies thrive. In an age where employees have more choices than ever before, businesses that put employees first are winning 🏅– and Lattice is building the tools to empower those people-centric companies. Lattice is a people success platform that offers performance reviews, employee engagement surveys, real-time feedback, weekly check-ins, goal setting, and career planning in a way that allows companies to focus on employee development, growth, and engagement – yielding stronger employee retention, performance, and impact to the bottom line 📈. Since launching in 2016, we have grown to over 5,000+ customers globally, including brands like Loom, Robinhood, and Gusto. Lattice is committed to equal treatment and opportunity in all aspects of recruitment, selection, and employment without regard to gender, race, religion, national origin, ethnicity, disability, gender identity/expression, sexual orientation, veteran or military status, or any other category protected under the law. Lattice is an equal opportunity employer; committed to a community of inclusion, and an environment free from discrimination, harassment, and retaliation. By clicking the "Submit Application" button below, you consent to Lattice processing your personal information for the purpose of assessing your candidacy for this position in accordance with Lattice's Job Applicant Privacy Policy .

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Build and scale learning and development programs supporting HealthEdge's AI-powered health insurance operations platform. US-Remote.

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The Role : This role is fulfilling for those who thrive in dynamic teams that seek to make an impact through their proactive and solution-oriented mindset. Going the extra mile to deliver exceptional service is never an afterthought, as you always put yourself in the customer's shoes. Sometimes, you won't know the correct answer, but you are the kind of person who is always up for the challenge. We can't promise it will be easy, but we can promise it will be time well spent. Our success in the Benefit Customer Engagement team is driven by the personal responsibility taken on by each of our advocates to drive authentic interactions through phone, email, and chat. Our advocates take pride in finding resolutions to some of the most complex benefit questions from our small business owners. With their passion, insight, and customer advocacy, this team has helped us maintain a high NPS score while serving tens of thousands of businesses. You'll gain skills and experience working for one of the most exciting payroll and benefits platforms for small businesses. At Gusto, we commit to providing the resources and transparency to breed success through ongoing learning, development, and performance reflection . About The Team : The Customer Care team is the linchpin of our world-class customer experience. With their passion, insight, and customer advocacy, this team has helped us maintain a high NPS score while serving tens of thousands of businesses. As a Benefits Care Advocate at Gusto, you will guide our customers to solutions, answering queries via phone and email each day. Gusto is seeking support experts who thrive in a fast-paced, solutions-based call center environment. You will own each customer experience from start to finish, ensuring exceptional service and accurate resolution. You will guide our customers through our product features and act as their advocate internally to influence our product decisions and roadmap. Here’s what you’ll do day-to-day: You will own customers' inquiries from start to finish while keeping the customer updated at all times during the resolution process. While you can expect to primarily be on our live inbound phone channel for the entirety of your shift, a Benefit Customer Care Advocate should be prepared to flex onto our email and/or chat channels based on business needs. You will be expected to work a full-time 40-hour/week schedule during our hours of operation. You will meet the quality and productivity standards necessary to meet Gusto’s business standards for superior customer service and performance progression. You will collaborate closely with other advocates and across the company to influence product development. You will deliver exemplary customer service using a “search first” mentality, ensuring comprehensive research of a question is carried out through our various internal resources channels before asking for further support. You will expand your critical thinking skills and knowledge in order to answer progressively more challenging/complex customer inquiries. You will stay up-to-date with new products/features and be able to consistently communicate these updates to customers in a way that ensures an exceptional customer experience. You will be flexible to accommodate annual volume spikes from December through March when we require additional weekend overtime and blackout periods for paid time off to provide the best service possible to our customers during the most critical time of the year for small business owners. Here’s what we're looking for: Experience: Minimum 2+ years of experience within the call center, technology, retail, or hospitality space and are seeking a new challenge. At least 1-year experience in a Customer-facing benefits role with a Broker, Carrier, or Benefits provider.Highly preferred, 2 years experience in the Benefit space. Technical Ability—You must feel comfortable working with multiple and perhaps new technologies in a digital-first environment ( tools such as Salesforce, Slack, Confluence, and NICE Workstation are often used ) . You will navigate multiple digital systems and use customer data to inform decisions. Collaborative: A consummate teammate, ready to wear multiple hats, inspire those around you and work collectively while priding yourself in maintaining a professional brand and image. Accountable: A proactive problem solver with incredible critical thinking skills, comfortable with a role heavy in customer interaction. Takes pride in seeing customer interactions through from start to finish. Manages Stress Effectively: You're an autonomous problem solver with a personality that thrives in a dynamic environment. You are not afraid to ask for help when the clock is ticking, but you always check your resources before sending out the call. Reliable: Individuals should take pride in showing up to work not only for themselves but for their customers. You’re proud of your perfect attendance award from grade school! Ethical: You hold true to your values of providing top-tier customer service. You are self-motivated to continuously strive towards improvement to better the success of our team and our customers. Shortcuts should never be taken. Great written and verbal communicator: You are a confident communicator and methodical thinker. You consistently demonstrate exceptional writing and verbal communication skills and are adept at explaining technical concepts to a wide range of audiences. You understand the importance of listening to the customer before delivering service. At Gusto, we strive to provide rewards that empower employees to achieve their financial and personal goals. We offer competitive compensation packages with a strong emphasis on equity-based compensation (ownership in Gusto). To learn more about Gusto’s compensation philosophy and benefits offerings please view our Total Rewards Approach page . Our cash compensation range for this role is $20.51/hr—23.08/hr in Denver and most remote locations. Remote locations will vary based on our geographical pay approach. Final offer amounts are determined by multiple factors, including candidate location, experience, and expertise, and may vary from t

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the Role: We're looking for a GTM AI Agent Builder to build, implement, and support the AI and automation foundations that make Gusto's revenue engine smarter, faster, and more human. This role sits at the intersection of Revenue Operations, AI systems, and GTM strategy — helping shape how Gusto's Sales, Marketing, and Partner teams work in an AI-native future. You'll translate business problems into intelligent, scalable workflows that automate manual work, enhance decision-making, and accelerate growth. If you thrive on turning complex systems into elegant, measurable solutions — and want to help define what AI-native selling looks like at scale — this is the role for you. About the Team: The Revenue Operations team is the connective tissue between strategy, systems, and execution across Gusto's Go-to-Market (GTM) organization. We enable Sales, Marketing, and Partnerships to operate efficiently, make data-informed decisions, and deliver exceptional experiences to customers and partners. As Gusto embraces an AI-first future, this team is building the infrastructure, workflows, and evaluation frameworks that power intelligent, high-performing GTM operations. You'll collaborate closely with RevOps, Data, BizTech, and GTM leadership to bring automation and AI to life across our revenue systems and processes. Here’s what you’ll do day-to-day: Support GTM AI Strategy : Contribute to the GTM AI strategy and roadmap, including technology evaluation, critical business use cases (e.g., sales productivity, marketing personalization, customer support automation), and change management initiatives. Build & Execute : Design and deploy AI-driven workflows and automation that streamline manual GTM processes and improve sales productivity. Partner Cross-Functionally : Work closely with RevOps and GTM leaders to identify automation opportunities, support trade-off discussions, and connect AI initiatives to measurable business outcomes. Measure Performance & Impact : Help define and maintain evaluation frameworks that measure prompt reliability, latency, cost, and business impact (e.g., conversion lift, time saved). Build Data & Systems Connections : Implement integrations connecting Salesforce, GTM tools, and Gusto's data warehouse to AI-powered insights and workflows. Support Model & Vendor Selection : Contribute to model and vendor evaluation processes, helping ensure flexibility to test and scale best-in-class AI tools. Execute Program Management : Support the rollout and adoption of AI initiatives, ensuring pilots ship with clear ownership, training, and measurable outcomes. Scale Reusable Patterns : Collaborate cross-functionally to implement automation patterns and guardrails that make AI-enabled operations safe, efficient, and repeatable across teams. Here’s what we're looking for: 4–6 years of experience in Revenue Operations, Business Operations, or Product, ideally within high-growth SaaS or technology companies or 2–4 years in an earlier-stage AI-focused company. Demonstrated experience building and implementing operational systems or automation that improved productivity, accuracy, or revenue outcomes. Comfortable experimenting with AI tools, agents, and automation workflows — strong intuition for where AI adds leverage, even without deep ML expertise. Experience working with GTM systems (Salesforce, Gong, Outreach, data warehouses) and connecting insights to commercial impact. Solid program execution and prioritization skills — able to manage multiple cross-functional workstreams and drive measurable progress. Technical background is valued and a plus. Strong communication and stakeholder collaboration skills — can translate technical concepts into clear narratives for GTM and business audiences. AI-native mindset : Curious, adaptable, and excited to help shape how AI transforms the future of revenue operations. Our annual base salary compensation range for this role is $222,000 - $242,000 in San Francisco and New York, and $189,473 - $205,000 in Denver, Atlanta and Phoenix metro areas. This role is also eligible for an annual variable cash bonus (up to 20%). Final offer amounts are determined by multiple factors, including candidate experience and expertise, and may vary from the amounts listed above. Final offer amounts are determined by multiple factors, including candidate experience and expertise, and may vary from the amounts listed above. Gusto has physical office spaces in Denver, San Francisco, and New York City. Employees who are based in those locations will be expected to work from the office on designated days approximately 2-3 days per week (or more depending on role). The same office expectations apply to all Symmetry roles, Gusto's subsidiary, whose physical office is in Scottsdale. Note: The San Francisco office expectations encompass both the San Francisco and San Jose metro areas. When approved to work from a location other than a Gusto office, a secure, reliable, and consistent internet connection is required. This includes non-office days for hybrid employees. Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto. Gusto is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Gusto considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Gusto is also committed to providing reasonable accommodations for qualified individu

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We're always on the look out for new talent, so please let us know you're interested 🎿 Please upload your CV and cover letter below and we'll be in touch if a role comes up that matches your profile. Please mention the word **VENERATE** and tag RMmEwNjo5OGMwOjM2MDA6OjEwMw== when applying to show you read the job post completely (#RMmEwNjo5OGMwOjM2MDA6OjEwMw==). This is a beta feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human.

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We're hiring a qualified Joiner , offering a company van and consistent work within your Community. Places for People is one of the UK's largest housing providers and is proud to be recognised as one of the UK's Top 50 Best Workplaces. We are committed to creating inclusive Communities and improving Customers' lives. You'll be working locally, making a real difference to People's homes and the neighbourhoods we operate in. What You'll Get Use of a company van with fuel card 35 days annual leave (including bank holidays) with options to buy and sell leave Overtime opportunities available Core working hours of 08:00-16:30 Monday-Friday Tools, uniform, iPad, mobile phone and PPE provided Pension with matched contributions up to 7% Permanent, secure employment Consistent workload within your dedicated area A bonus scheme for all Colleagues at up to 2% Death in Service benefit Sick pay What You'll Be Doing Carrying out joinery installations and repairs within domestic properties Completing work such as doors, kitchens, flooring and internal fittings Working to specifications, reports, and agreed standards Protecting Customers' homes and belongings while completing work Collaborating with supervisors, schedulers and wider teams to meet deadlines Recording work activity and completing required documentation Supporting apprentices and contributing to team performance and KPIs What Your Day Looks Like A structured schedule covering repairs and maintenance work Travelling between jobs in your company van Working independently or with a team of other tradespeople Engaging directly with Customers in their homes Completing work efficiently while maintaining quality and compliance standards Where you'll work You will be working across: Occupied homes Empty (void) properties A range of domestic properties within your local area Environments involving vulnerable Customers E ssential Criteria (you need to meet all of these to be shortlisted) NVQ Level 2 or equivalent in Joinery Experience working as a Joiner, ideally within social housing or domestic properties Full UK driving licence Due to the area this patch covers, you will need to be based within the advertised postcode Nice To Have (not Essential) Experience working across multiple trades IT literacy or willingness to learn digital systems Our hiring process We're moving quickly and aim to interview as soon as possible for suitable candidates. If successful, when you join us you'll start an induction programme, which covers our systems, how we do things here and anything else you'll need to know. Important information This role will require a Basic DBS check You may be required to work across surrounding areas Ready to apply? If you want to support customers in your local community, this could be the right role for you. If you're looking for a stable role with consistent work, strong benefits, and the opportunity to make a real impact locally, we'd welcome your application. What`s next? If you meet the criteria and are ready to make the next step in your career then apply following our simple 5 minute application process, upload a CV and a supporting statement which demonstrates how you meet the requirements of the role. If you have any questions please email the recruitment team If you are a Places for People customer and you're looking for support with your application, please contact our skills and employment team on skillsemployment@placesforpeople.co.uk. Please note that we may bring the closing date forward, if we receive a large number of quality applications. If you are interested in this role we would advise applying immediately to avoid disappointment. If you are using a mobile device such as an iPad then ensure your CV is stored in the cloud, we currently support Google Drive, OneDrive and Dropbox. If you are a recruitment agency please note we operate a PSL and do not take cold calls. Safeguarding At Places for People, safeguarding is everyone's responsibility. We are committed to creating safe communities for our customers and colleagues by protecting children, young people, and adults at risk from harm, abuse, and neglect. We follow robust safeguarding policies and procedures, ensuring all employees, volunteers, and contractors uphold the highest standards of safeguarding and accountability. Our recruitment process includes pre-employment checks, including Disclosure and Barring Service (DBS) checks where applicable, to promote a safe and secure working environment. By joining Places for People, you are expected to contribute to our safeguarding culture, following our policies and reporting concerns to protect those in our communities. Armed Forces - We are proud to support the Armed Forces Covenant. Places for People will guarantee an interview for any candidate who is serving or has formerly served in the Armed Forces, as a reservist, armed forces veteran (including the wounded, injured and sick), cadet instructor and military spouse/partner and who meets the essential criteria for the vacancy. Disability Confident - We are proud to be a member of the Disability Confident scheme certified as Level 2 Disability Confident Employer. This helps us to successfully employ and retain people with disabilities and health conditions. Disabled applicants who meet the essential criteria for a vacancy will be guaranteed an interview. The Equality Act 2010 (Disability Discrimination Act 1995 for NI) defines a disabled person as someone who has a physical or mental impairment that has sa substantial and long-term negative effect on their ability to do daily activities. Neurodivergent – Neurodiverse individuals have highly valuable skills, and we recognise that a traditional interview process sometimes works against them and doesn’t allow them to self-advocate. Neurodiverse applicants who meet the criteria for a vacancy will be guaranteed an interview. Please mention the word **COOPERATIVELY** and tag RMmEwNjo5OGMwOjM2MDA6OjEwMw== when applying to show you read the job post completely (#RMmEwNjo5OGMwOjM2MDA6OjEwMw==). This is a beta feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human.

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Upwork Inc.’s (Nasdaq: UPWK) family of companies connects businesses with global, AI-enabled talent across every contingent work type including freelance, fractional, and payrolled. This portfolio includes the Upwork Marketplace, which connects businesses with on-demand access to highly skilled talent across the globe, and Lifted, which provides a purpose-built solution for enterprise organizations to source, contract,&hellip;

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About Axiom: As the leading alternative legal services provider globally, Axiom gives in-house legal teams on-demand access to top legal talent and lawyers — deployed when, where, and how clients need it, for up to 50% less than national law firms. Axiom's network of 14,000+ legal professionals includes 4,000+ lawyers with Fortune 500 experience, delivering&hellip;

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On behalf of WorkforceTech Client #1, SD Solutions is looking for a talentedCall Schedulerto engage with existing paying customers proactively.

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Opportunity: The reputed company Consultant at reputed company is responsible for designing and administering reputed company Resource policies, procedures and programs, and supporting employees throughout the reputed company’s organization. Essential Duties and Responsibilities (include but are not limited to): · Provides expert advice, counsel and implementation support on a fractional, interim or project-reputed company in areas of HR that include HR Policy and Compliance (Handbook), Employment Processing and reputed company, reputed company Management, Compensation and Benefits, Employee Relations, and reputed company to Benefits, Payroll and HR Technology Providers across our clients, which reputed company from small/emerging-reputed company to mid-size organizations. · Promotes HR practices and objectives that reputed company an employee-oriented, high-reputed company culture that emphasizes reputed company, productivity and standards, and goal attainment. · Proactively expand HR expertise across reputed company functional areas to serve as a trusted subject matter expert for clients. · Build and maintain strong relationships with reputed company representatives including employees, management, vendors, and other relevant partners to ensure overall reputed company satisfaction and reputed company reputed company of HR reputed company. · Interprets reputed company reputed company and management of billable work with responsibility to reputed company and properly report time, identifies supplemental services and opportunity for additional billable work. · Demonstrates reputed company project management skills and the ability to multi-task by managing the moving parts and priorities of multiple clients. · Work may be at the reputed company’s site or reputed company – some travel will be required. · Performs other duties as assigned. Qualifications, Skills and Requirements: · Excellent proficiency with reputed company Office Products and a strong understanding of existing and emerging HR and business operational technology tools and platforms. · Experience using an HRIS reputed company is required. Experience in implementing an HRIS reputed company is preferred. · A reputed company of urgency and exceptional communication skills (oral and written) with a desire to build long, lasting relationships. · Strong research, analytical and project management skills. · Strong presentation skills. · The ability to work with a reputed company of personalities at reputed company reputed company throughout the firm. · The ability to reputed company employees and management objectively through reputed company, difficult, and emotional issues. · reputed company judgment that is consistent with standards, practices, policies, procedures, regulations, or reputed company (Federal and State) law. · Independent judgment, a high level of confidentiality, and the ability to work in an interdisciplinary environment. Education, Training and Experience: · A Bachelor’s degree in HR, Business or reputed company reputed company; and a minimum of 7 years of HR experience as an HR Generalist/Leader; · A reputed company of both corporate and consulting experience. reputed company background/experience is preferred in the reputed company/consulting or HR consulting industries; · Certification as a reputed company in reputed company (PHR) or Senior reputed company in reputed company (SPHR) certification strongly preferred; · A solid reputed company of HR knowledge – employment laws and practices - as reputed company as a reputed company ability to serve as a business partner; · reputed company experience in leading difficult conversations (terminations, probation, salary reductions, etc.) as reputed company as employee reputed company and counseling conversations; · Experience in the admini

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the Role As a key member of Enterprise Applications IT (EAIT), the Legal & Compliance AI Engineer owns the AI-first strategy, roadmap, and delivery of the enterprise applications supporting Gusto’s Legal & Compliance organization. This is an AI-forward product role: you will reimagine how legal and compliance work gets done by embedding generative AI, AI agents, and intelligent automation into systems like contract lifecycle management (CLM), matter and legal-spend management, e-signature, entity and corporate records management, legal hold and e-discovery, and governance, risk, and compliance (GRC) platforms. Acting as the primary interface between Legal & Compliance teams and EAIT delivery resources, you will translate business needs into well-defined, AI-enabled product requirements, guide solution design, and drive continuous improvement across core legal and compliance processes. In line with Gusto’s enterprise systems strategy, you will help shift legal operations from reactive, manual workflows to predictive, context-aware, and self-improving platforms—designing agentic workflows and Model Context Protocols (MCPs) that connect legal systems to large language models—while ensuring privilege protection, security, compliance, and measurable impact. This role blends product leadership and deep systems knowledge with strong AI literacy and a bias toward applying AI to every part of the legal technology stack. About the Team The Enterprise Applications IT (EAIT) team drives the intelligent transformation of Gusto’s enterprise systems, integrating AI, automation, and advanced analytics across our internal applications ecosystem to improve scalability, efficiency, and decision-making. EAIT builds MCPs, AI agents, and intelligent workflows that connect systems and make enterprise processes smarter, faster, and more predictive, while providing reliable, secure, and scalable application platforms for critical business processes. Within EAIT, this role provides dedicated, AI-forward product ownership for the Legal & Compliance technology domain, complementing existing product and platform owners to establish a mature, well-governed, and increasingly autonomous enterprise applications operating model. This is a new role, designed to expand the team’s capacity to operationalize AI within legal and compliance workflows and modernize the systems behind that work. What You’ll Do Day-to-Day AI-First Product Ownership & Roadmap (Legal & Compliance Technology) Own the product vision, AI roadmap, and backlog for the legal and compliance technology portfolio within EAIT, with AI and automation as the default lens for every initiative. Set a multi-year vision for an AI-augmented legal function, identifying where generative AI, AI agents, and automation can eliminate manual effort, accelerate cycle times, and improve quality and risk outcomes. Align roadmap priorities with Legal & Compliance leadership, EAIT’s AI transformation strategy, and enterprise architecture standards. Define success metrics and outcomes—including AI adoption, automation rate, accuracy, cycle-time reduction, and cost-to-serve—to measure business value and system effectiveness. AI, Automation & Agentic Workflows Design and deliver generative-AI capabilities across the legal stack: AI-assisted contract drafting, review, redlining, clause extraction, and risk flagging; AI summarization of matters, contracts, and legal documents; and natural-language search across legal knowledge. Build and productize AI agents that execute or augment core legal and compliance processes—such as legal intake triage and routing, NDA and standard-contract self-service, obligation and renewal tracking, policy Q&A, and regulatory-change monitoring. Define and prioritize Model Context Protocols (MCPs) and integrations that securely connect legal systems (CLM, matter management, document management, GRC) to large language models and orchestration frameworks. Apply retrieval-augmented generation (RAG) over contracts, policies, and legal knowledge bases to deliver grounded, citable answers for legal and business stakeholders. Evaluate, pilot, and scale AI legal-tech vendors and native AI features (e.g., contract AI, AI assistants, e-discovery AI), running structured proofs-of-concept and build-vs-buy assessments. Establish evaluation and quality processes for AI features—prompt design, model selection and tradeoffs, accuracy and hallucination testing, human-in-the-loop review, and continuous tuning. Business Process & Solution Design Lead end-to-end, AI-augmented redesign of core legal workflows—contract lifecycle management, matter intake and management, outside-counsel and legal-spend (e-billing), e-signature, entity and corporate records management, and legal hold and e-discovery. Translate business requirements into clear functional specifications and solution designs—including where AI augments, automates, or fully owns a step, and where humans stay in the loop—for EAIT delivery teams. Ensure solutions are scalable, auditable, and aligned with data privacy, security, internal controls, and compliance standards, including protection of privileged and sensitive information in all AI workflows. Enterprise Applications Enablement Partner with EAIT engineers, administrators, AI architects, and platform owners to design and deliver enhancements, integrations, MCPs, and AI agents across legal technology platforms. Review and approve configurations, workflows, integrations, prompts, and agent designs to ensure they meet business, legal, and IT governance requirements. Guide prioritization of enhancements, AI capabilities, upgrades, and technical-debt remediation across legal-managed platforms. Stakeholder Partnership & Delivery Serve as the primary EAIT point of contact for Legal & Compliance stakeholders and as a champion for AI-first ways of working across the legal function. Manage intake, prioritization, and delivery of requests, balancing stakeholder needs with EAIT capacity and the AI roadmap. Lead cross-functional initiatives from discovery through deployment, ensuring clear communication, change management, and timely execution. Responsible AI, Controls, Privacy & Insights Govern the full lifecycle of AI agents and MCPs in the legal domain, ensuring res

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the Role We're looking for a strategic and execution-oriented Lead, Process Transformation to lead the evolution of our People Operations ecosystem. This leader will identify opportunities to simplify, standardize, and automate people processes while ensuring operational excellence across our HRIS Operations and service delivery teams. Reporting into the People Systems & Operations organization, this role sits at the intersection of strategy, technology, and operations. You'll partner across HR, Legal, Finance and business leaders to redesign how work gets done—from hire to retire—creating scalable experiences for employees, managers, and People teams. In addition to leading enterprise process transformation initiatives, you'll oversee the teams responsible for executing our core people operations workflows, including HRIS Operations and People Services. What You'll Do Lead People Process Transformation Develop and execute a multi-year strategy for transforming People Operations processes. Analyze end-to-end employee lifecycle workflows to identify friction, inefficiencies, redundancies, and opportunities for simplification. Redesign processes using Lean, service design, and automation principles. Consult with technical partners to understand how tooling, AI and agentic solutions can support improved efficiency Build business cases that quantify operational impact, employee experience improvements, and ROI. Prioritize transformation initiatives based on organizational impact, scalability, and strategic objectives. Drive Technology-Enabled Improvements Partner closely with People Technology to implement technology solutions that improve operational efficiency. Evaluate opportunities to leverage workflow automation, AI, integrations, self-service capabilities, and system enhancements to drive prioritization for people technology. Ensure process design and technology decisions work together to create sustainable solutions. Balance configuration, workflow redesign, and policy changes to achieve desired outcomes. Lead Operational Excellence Provide leadership for: HRIS Operations Own operational governance for core HR system transactions and data processing. Ensure operational accuracy, compliance, and service level achievement. Continuously improve throughput, quality, and controls. People Services Lead the HR Service Center responsible for Tier 0/1 Gustie (employee) and People Empowerer (manager) support. Improve service delivery through knowledge management, self-service, case management optimization, and triage/query process improvements. Develop service metrics and continuously improve customer experience. Establish Operational Governance Define operational standards, process ownership, documentation, and governance across People Operations. Create KPI dashboards measuring efficiency, quality, service levels, cycle times, automation adoption, and employee experience. Build mechanisms to continuously identify improvement opportunities through operational data and customer feedback. Lead and Develop Teams Lead and coach managers and individual contributors across HRIS Operations and People Services. Foster a culture of continuous improvement, operational excellence, and customer-centric thinking. Build organizational capability in process improvement methodologies and change management. Partner Across the Business Influence senior stakeholders across HR leadership, Finance, IT, Security, and Legal. Translate business priorities into operational improvements. Lead cross-functional initiatives requiring alignment across multiple organizations. What We're Looking For Required Qualifications 10+ years of experience in People Operations, HR Operations, Business Operations, Process Excellence, Consulting, or related fields. 5+ years leading managers and operational teams. Demonstrated success leading enterprise-scale process transformation initiatives. Experience managing HR shared services, HR operations, HRIS operations, or similar service organizations. Strong understanding of HR technology ecosystems (Workday or comparable HRIS, case management platforms, workflow tools). Experience applying Lean, Six Sigma, business process management, or operational excellence methodologies. Strong analytical skills with the ability to use operational metrics to drive decisions. Proven ability to influence senior leaders without direct authority. Excellent executive communication and stakeholder management skills. Preferred Qualifications Experience in high-growth technology companies. Experience implementing HR technology or enterprise workflow platforms. Familiarity with AI-enabled workflow automation and employee support technologies. Lean Six Sigma certification or equivalent operational excellence training. Experience leading organizational change and large cross-functional programs. Success in This Role Within your first year, you will have: Established a transformation roadmap for People Operations. Identified and delivered measurable improvements in key employee lifecycle processes. Reduced manual work through workflow redesign and automation. Improved HR service center effectiveness and customer satisfaction. Increased operational visibility through standardized metrics and dashboards. Built a culture where continuous improvement becomes part of day-to-day operations. Leadership Competencies This leader excels at: Strategic systems thinking Operational excellence Customer obsession Data-driven decision making Organizational influence Change leadership Developing high-performing teams Balancing innovation with operational rigor Our cash compensation amount for this role is $147,000/yr to $190,000/yr in Denver & most major metro locations, and $173,000/yr to $225,000/yr for San Francisco & New York.

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the Role: AI Dev Tools builds the platform Gusto engineers use to work with AI, not just alongside it: agentic coding environments (local and cloud), automated AI code review, and the CI/security infrastructure underneath both. In this role, you'll own that platform end-to-end from the product bet (what should an agent be trusted to do autonomously, and when) to the infrastructure underneath it (CI systems, sandboxing, vendor contracts) to the team building it. This is not a traditional "developer productivity" management role. You'll be making judgment calls on agent autonomy and security posture, negotiating infrastructure vendor contracts, and setting the AI-spend guardrails your own team operates under in addition to the standard Engineering Manager work of growing and unblocking a team of senior engineers. About the Team: AI Dev Tools builds Gusto's agentic coding platform: tooling infrastructure, agent runtimes, AI code reviews, The team also owns the security work required to run AI workloads safely in the cloud, like queue isolation, permission scoping. The team partners constantly with Infra, Security, and Legal (on vendor contracts and AI risk posture), and reports on strategy directly to Gusto's CTO. Here’s what you’ll do day-to-day: Own the agentic coding roadmap. Set direction for interactive and autonomous agent modes, entry points (Slack, web, CLI), and the orchestration model for multi-step/multi-repo agent work. Agentic code review. Own its accuracy/coverage roadmap, and make the real tradeoff calls between review quality, PR merge speed, and per-review inference cost — backed by data, not vibes. Set the security and risk posture for autonomous coding agents at Gusto. Decide what an agent can do unsupervised, own the sandboxing/permission-scoping model, and drive the underlying hardening (runtime isolation, secrets handling, blast-radius containment) needed to run agent workloads safely. Set and enforce AI infrastructure spend guardrails for your team, translating raw usage data into judgment calls about what's legitimate cost of doing the job vs. what needs a conversation. Lead and grow a team of senior engineers working across ambiguous, fast-moving problem spaces — recruit, mentor, run the hiring loop, and make calibration/leveling calls you can defend. Be a direct strategic partner to engineering leadership (including the CTO) on where AI-native software development is heading at Gusto, grounded in what's actually shippable, not vendor hype. Here’s what we're looking for: 8+ years of engineering people leadership experience, including managing senior engineers through ambiguous, rapidly-changing technical problems (not just well-scoped roadmap execution) Direct, hands-on experience with agentic coding tools — you are a daily power user of Claude Code, Cursor, Codex, or equivalent, not someone who has read about them Experience owning a significant vendor or infrastructure contract from technical requirements through legal and procurement close Comfort making autonomy/risk tradeoff calls on AI systems without a dedicated security team making the call for you — you understand the shape of the risk (e.g., prompt injection, credential exposure, permission bypass) well enough to scope it yourself Track record of leading through ambiguity across more than one nominally separate problem domain at once Strong, direct communication — evidenced by briefing senior/executive stakeholders on strategy (not just status) and getting real decisions out of those conversations Self-driven mindset, comfortable in Gusto's PE model: your job is removing roadblocks and setting direction, not command-and-control management Our cash compensation amount for this role is targeted at $240,000-260,000 in Denver & most remote locations, and $290,000-305,000 for San Francisco & New York. Final offer amounts are determined by multiple factors including candidate experience and expertise and may vary from the amounts listed above. Gusto has physical office spaces in Denver, San Francisco, and New York City. Employees who are based in those locations will be expected to work from the office on designated days approximately 2-3 days per week (or more depending on role). The same office expectations apply to all Symmetry roles, Gusto's subsidiary, whose physical office is in Scottsdale. Note: The San Francisco office expectations encompass both the San Francisco and San Jose metro areas. When approved to work from a location other than a Gusto office, a secure, reliable, and consistent internet connection is required. This includes non-office days for hybrid employees. Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto. Gusto is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Gusto considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Gusto is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. We want to see our candidates perform to the best of their ability. If you require a medical or religious accommodation at any time throughout your candidate journey, please fill out this form and a member of our team will get in touch with you. Gusto takes security and protection of your personal information very seriously. Please review our Fraudulent Activity Disclaimer . Personal information collected and processed as part of your Gusto application will

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About Remote Remote is solving modern organizations’ biggest challenge – navigating global employment compliantly with ease. We make it possible for businesses of all sizes to recruit, pay, and manage international teams. With our core values at heart and future focused work culture, our team works tirelessly on ambitious problems, asynchronously, around the world. You&hellip;

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Tired of reputed company work, chasing hours, or waiting for cases? At reputed company ABA Therapy, you reputed company on reputed company care—we handle everything else. We have immediate caseloads available and offer fully remote or hybrid reputed company, including for out-of-state BCBAs. Why BCBAs Choose reputed company ABA • Immediate caseload — no waitlist, start right away • No reputed company burden — we handle scheduling, intake, and authorizations • You reputed company on reputed company work only — not paperwork • Flexible schedule — choose your own hours • Remote or hybrid reputed company available • Strong, reputed company leadership that removes obstacles • Rapidly growing company with reputed company advancement opportunities This is a low-stress, clinician-reputed company role designed to let you do your best work without burnout. Compensation • $100–$110 per hour depending on experience • Top candidates considered at higher rates • Sign-on bonus available Additional earning opportunities • reputed company-reputed company bonuses • Leadership reputed company opportunities Benefits • Flexible schedule • reputed company Time Off (PTO) • 401(reputed company reputed company reputed company • CEUs and ongoing training • Referral bonus program reputed company • Conduct assessments and reputed company individualized treatment plans • Supervise RBTs to ensure high-reputed company, ethical care • reputed company support and guidance to families • Monitor reputed company reputed company and reputed company treatment as needed • Maintain accurate and reputed company documentation • Ensure compliance with BACB guidelines and company standards reputed company’re Looking For • reputed company BCBA certification (BACB) • Minimum 1 year BCBA experience • Strong reputed company and communication skills Apply Today We are reputed company hiring and reputed company quickly. If you’re looking for immediate cases, strong support, and a reputed company work-life reputed company, reputed company to reputed company. Apply tot his job Apply To this Job Apply tot his job Apply To this Job Apply tot his job Apply To this Job

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Home Who We Are InPost Values Our UK Divisions Current Roles We Deliver Talent Employee Log in as employee Candidate Log in to Connect Homepage inpost.co.uk Please mention the word **PROTECTIVE** and tag RMmEwNjo5OGMwOjM2MDA6OjEwMw== when applying to show you read the job post completely (#RMmEwNjo5OGMwOjM2MDA6OjEwMw==). This is a beta feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human.

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This is Procurement at Lattice Lattice’s Procurement Team builds value for the company through both supplier and stakeholder relationships and balanced agreements. As part of the accounting team, we place a large focus on risk mitigation and compliance in addition to the commercial elements of the deals we support. We are a small team with a huge impact on Lattice’s future success. Contract details: This is a two-month contract role, fully remote, 3 days/week guaranteed with the potential for additional hours as needed. You’ll have the opportunity to gain hands-on experience with the full procurement lifecycle, procurement orchestration tools (P2P), and exposure to a high-performing tech organization. What You Will Do You’ll be responsible for reviewing, scoping, negotiating, and executing procurement requests from intake through signature. You’ll partner with cross-functional leaders, stakeholders, and department contacts from FP&A, Finance, IT, Security, Compliance, Privacy, and Legal to ensure our deals meet or exceed team requirements. You’ll provide consultation before, during, and after deal cycles to our internal teams, ensuring that we purchase the right things and get exceptional value from our suppliers and partners. What You Will Bring to the Table 3 years of experience with commercial negotiations, procurement initiatives, or complex vendor engagements. A strong understanding of SaaS procurement, services agreements, and supplier relationships, along with hands-on experience using procurement orchestration tools, ideally Zip. Strong attention to detail to ensure clean and accurate records within Lattice systems reflecting up-to-date deal statuses, vendor records, and intake reviews. Clear, thoughtful communication skills, with the ability to adapt your approach based on audience and situation. _____ The estimated hourly cash salary for this role is $72.00 - $86.00. Benefits: The Company offers the following benefits for this position, subject to applicable eligibility requirements: 401(k) retirement plan *Note on Pay Transparency: Lattice provides an estimate of the compensation for roles that may be hired as required by state regulations. Compensation may vary based on (a) location, as Lattice factors in specific location when benchmarking compensation for most roles; (b) individual candidate skills and qualifications; and (c) individual candidate experience. Additionally, Lattice leverages current market data to determine compensation, so posted compensation figures are subject to change as new market data becomes available. The salary, other compensation, and benefits information is accurate as of the date of this posting. Lattice reserves the right to modify this information at any time, subject to applicable law. #LI-Remote About Lattice Lattice is on a mission to build cultures where employees and their companies thrive. In an age where employees have more choices than ever before, businesses that put employees first are winning 🏅– and Lattice is building the tools to empower those people-centric companies. Lattice is a people success platform that offers performance reviews, employee engagement surveys, real-time feedback, weekly check-ins, goal setting, and career planning in a way that allows companies to focus on employee development, growth, and engagement – yielding stronger employee retention, performance, and impact to the bottom line 📈. Since launching in 2016, we have grown to over 5,000+ customers globally, including brands like Loom, Robinhood, and Gusto. Lattice is committed to equal treatment and opportunity in all aspects of recruitment, selection, and employment without regard to gender, race, religion, national origin, ethnicity, disability, gender identity/expression, sexual orientation, veteran or military status, or any other category protected under the law. Lattice is an equal opportunity employer; committed to a community of inclusion, and an environment free from discrimination, harassment, and retaliation. By clicking the "Submit Application" button below, you consent to Lattice processing your personal information for the purpose of assessing your candidacy for this position in accordance with Lattice's Job Applicant Privacy Policy .

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the Role: We are seeking a dedicated 401(k) Onboarding Advocate to join our team as we expand our 401(k) automation program, which transitioned from pilot to full launch in 2024. Your role will be pivotal in helping employers seamlessly integrate their existing 401(k) plans onto the Gusto Platform. As a key team member, you will enhance the onboarding experience by guiding customers through a complex process, ensuring timely communication, and maintaining smooth operations. Your expertise will help alleviate concerns, answer questions, and provide exceptional service to all onboarded customers. About the Team: The 401(k) onboarding team is committed to improving the 401(k) experience for small business owners, their employees, and our 401(k) partners through innovative technology and outstanding service. As an AI-native company, we don't just use technology—it’s the backbone of how we work. We expect all team members to demonstrate digital fluency and a proactive approach to leveraging AI tooling to enhance accuracy, speed, and communication. At Gusto, every team member contributes to a significant daily impact on the lives of those we serve. If you take pride in getting the details right and helping customers get the coverage they deserve, this role is for you. Here’s what you’ll do day-to-day: Drive consultative outreach to keep customer onboarding on track: Guide customers through the 401(k) automation onboarding process, ensuring clear communication with 401(k) providers and serving as their advocate post-launch. Be a real partner to your customers. You're not afraid to pick up the phone, and whether it's a call, an email, or a screen share, you're accessible, responsive, and clear. Customers should feel like they have someone in their corner. Project management: As the owner of the onboarding journey, you anticipate roadblocks and work with relevant partners, both internal and external, to ensure a smooth and accurate integration of our customer’s 401(k). You support the development of efficient processes and create resources to enhance the customer experience, identifying and resolving unexpected issues as they arise. Eligibility & Compliance: Qualify interested customers to ensure they are a good fit for the 401(k) automation feature. End to end process: You own the entire onboarding journey: confirm plan eligibility and requirements, gather the necessary provider and plan details, build and test the plan in Pay(k)onnect, and confirm accuracy before go-live — all while keeping customers informed and engaged every step of the way. Here’s what we’re looking for: Professional Experience: at least 3 years of professional work experience, ideally within the retirement, payroll or financial services industry, or a fast-paced startup environment, where anticipating customers’ needs and delivering a great customer experience is a central part of the role. Curious about technology. AI tools and automation are part of how this team works. You don't need to be an expert, but you should be excited to learn and use tools like Glean, Gemini, and other LLM-based AI tools. Data-Driven Mindset: Proven success in metrics-based roles where data accuracy and hitting KPIs are central to customer success. Account management: Strong background in high-volume book of business under tight deadlines and seasonal peaks. Communication & Collaboration: Excellent customer communication skills with experience managing professional interactions with external company partners (401(k) providers) as well as customers. Adaptability: A skilled problem-solver who is comfortable navigating ambiguity and can pivot quickly in a dynamic operational setting. S elf-Directed Execution: Highly self-motivated and capable of working both autonomously and collaboratively to meet individual and team goals. Our cash compensation range for this role is $23.50 - 26.44 / hour in Denver. Additional locations will vary based on our geographical pay approach. Final offer amounts are determined by multiple factors, including candidate location, experience, and expertise, and may vary from the amounts listed above. Gusto has physical office spaces in Denver, San Francisco, and New York City. Employees who are based in those locations will be expected to work from the office on designated days approximately 2-3 days per week (or more depending on role). The same office expectations apply to all Symmetry roles, Gusto's subsidiary, whose physical office is in Scottsdale. Note: The San Francisco office expectations encompass both the San Francisco and San Jose metro areas. When approved to work from a location other than a Gusto office, a secure, reliable, and consistent internet connection is required. This includes non-office days for hybrid employees. Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto. Gusto is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Gusto considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Gusto is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. We want to see our candidates perform to the best of their ability. If you require a medical or religious accommodation at any time throughout y

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the Role: We’re looking for someone who thrives on complexity, leads with empathy, and is energized by solving real problems for real people. In this Tier 2 role, you’ll handle in-depth technical and educational inquiries from 401(k) participants and IRA owners, acting as the go-to resource for escalated issues across email and phone. You’ll also collaborate closely with Product, Engineering, Operations, and Legal to surface trends, close gaps, and continuously improve the participant experience. If you’re naturally curious, calm under pressure, and genuinely motivated by helping people navigate their financial futures, this role is for you. About the Team: At Gusto Retirement, customer care isn’t a support function — it’s a competitive advantage. Our Participant Support team is on the front lines of the 401(k) experience, serving as trusted advocates for the employees who depend on us most. Here’s what you’ll do day-to-day: Deliver exceptional Tier 2 support. Serve as the in-depth resource for complex participant inquiries — going above and beyond via phone and email to resolve issues and build lasting trust. Own the participant lifecycle. Be the go-to expert for the full participant experience at Gusto Retirement, with a focus on escalated and sensitive cases. Manage your queue with intention. Balance inbound phone and email support, prioritizing by urgency while consistently hitting quality benchmarks — CSAT, response time, and resolution rate. Collaborate cross-functionally. Partner with Sales, Engineering, Operations, and Legal to troubleshoot complex issues and deliver the best possible outcomes for participants. Identify and surface trends. Spot patterns in participant feedback, flag gaps, and share actionable insights with internal teams to drive product and process improvements. Navigate tools with confidence. Manage multiple platforms simultaneously — Notion, Jira, Salesforce, and Slack — while handling sensitive information with the utmost care. Handle sensitive conversations with care. Bring empathy and active listening to difficult situations, finding paths to resolution that reflect Gusto’s values. Report to the Customer Support Manager. Here’s what we're looking for: 2+ years of experience in customer care, customer success, relationship management, or FinTech Experience in Benefits, 401(k), Payroll, or HR Tech is a plus Results-driven with strong phone, listening, and writing skills — you’re a clear, confident communicator across every channel Composure under pressure — you can multitask, reprioritize on the fly, and stay grounded when volume is high or situations are complex Adaptability — you pick up new technologies quickly, assess situations with good judgment, and always look for smarter ways to get things done Creative and analytical problem-solving skills — you dig into issues and find the best path forward even in ambiguous situations Strong prioritization and organization — you manage competing demands without dropping the ball Voice of the customer instincts — you proactively identify feedback patterns and translate them into improvements Technical proficiency — experienced with CX platforms and CRMs such as Salesforce, Jira, Zendesk, or similar tools Drive and ownership — you don’t close a case until the participant is genuinely supported and satisfied BA/BS degree Our cash compensation range for this role is $23.50/hr—26.44/hr in Denver and most locations. Additional locations will vary based on our geographical pay approach. Final offer amounts are determined by multiple factors, including candidate location, experience, and expertise, and may vary from the amounts listed above. Gusto has physical office spaces in Denver, San Francisco, and New York City. Employees who are based in those locations will be expected to work from the office on designated days approximately 2-3 days per week (or more depending on role). The same office expectations apply to all Symmetry roles, Gusto's subsidiary, whose physical office is in Scottsdale. Note: The San Francisco office expectations encompass both the San Francisco and San Jose metro areas. When approved to work from a location other than a Gusto office, a secure, reliable, and consistent internet connection is required. This includes non-office days for hybrid employees. Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto. Gusto is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Gusto considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Gusto is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. We want to see our candidates perform to the best of their ability. If you require a medical or religious accommodation at any time throughout your candidate journey, please fill out this form and a member of our team will get in touch with you. Gusto takes security and protection of your personal information very seriously. Please review our Fraudulent Activity Disclaimer . Personal information collected and processed as part of your Gusto application will be subject to Gusto's Applicant Privacy Notice .

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the Role: We're looking for a detail driven problem solver who thrives on precision. As a ConversionOps Associate, you'll independently manage the transfer of retirement plans from prior providers onto our platform. That means validating asset allocations, reconciling trust data, and establishing participant loan records before going live. You'll partner closely with CX Onboarding, Compliance, and Reconciliations to catch discrepancies before they become downstream problems. If you're energized by high stakes work, get satisfaction from finding the one number that doesn't add up, and want to build the operational foundation that makes every conversion go smoothly, this role is for you. About the Team: At Gusto 401(k), conversions are the foundation of trust. Before a plan ever starts, our ConversionOps team has already moved every dollar, every loan, and every historical record into place, accurately and on time. Here’s what you’ll do day-to-day: Own asset allocations. Independently manage participant level asset allocations during plan conversions, ensuring accurate parsing, validation, and allocation of transferred funds. Reconcile with precision. Review trust reports and legacy provider data to reconcile asset balances prior to system upload, and validate fund mapping, participant elections, and allocation logic to support accurate account setup at go live. Resolve discrepancies. Perform ad hoc reconciliation of cash movements and asset balances during and after conversion, and drive open items to resolution. Establish loan records. Set up and configure participant loan records during conversion, ensuring accurate balances, repayment schedules, and payroll alignment prior to plan activation. Protect data integrity. Ensure historical data supports downstream compliance testing and reporting requirements. Catch issues early. Identify gaps or inconsistencies in source data, and partner proactively with client facing teams to resolve them before go live. Eliminate downstream pain. Make sure all required data is collected, validated, and uploaded accurately before plan activation, so testing, compliance, and 5500 processing can run without rework. Collaborate cross functionally. Partner closely with Client Success, Onboarding, Compliance, and Reconciliations to resolve discrepancies in trust reports, asset allocations, and participant level data. Improve how we work. Contribute to automation initiatives and tooling enhancements that improve conversion accuracy and efficiency. Here’s what we're looking for: 3+ years of experience in retirement plan administration, financial operations, or onboarding focused operational roles. Strong understanding of contribution types (pre tax, Roth, employer), loan structures, and participant level retirement data. Advanced proficiency in Excel , including lookup functions, pivot tables, data validation, and error analysis. Ability to independently manage competing priorities in a high volume, deadline driven environment. Adaptability to shift with changing priorities without losing focus on quality Quick product mastery to pick up new tools and platforms fast and can speak to them with confidence Strong analytical mindset with high attention to detail and a systems thinking orientation. 401(k) experience supporting plan conversions, asset transitions, loans, or trust reconciliation preferred. Clear-headed problem solving — you diagnose issues at both individual and systemic levels and implement solutions that stick Our cash compensation range for this role is $68,570 - $84,000 / year in Denver. Additional locations will vary based on our geographical pay approach. Final offer amounts are determined by multiple factors, including candidate location, experience, and expertise, and may vary from the amounts listed above. Gusto has physical office spaces in Denver, San Francisco, and New York City. Employees who are based in those locations will be expected to work from the office on designated days approximately 2-3 days per week (or more depending on role). The same office expectations apply to all Symmetry roles, Gusto's subsidiary, whose physical office is in Scottsdale. Note: The San Francisco office expectations encompass both the San Francisco and San Jose metro areas. When approved to work from a location other than a Gusto office, a secure, reliable, and consistent internet connection is required. This includes non-office days for hybrid employees. Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto. Gusto is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Gusto considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Gusto is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. We want to see our candidates perform to the best of their ability. If you require a medical or religious accommodation at any time throughout your candidate journey, please fill out this form and a member of our team will get in touch with you. Gusto takes security and protection of your personal

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the Role: We're looking for someone who genuinely enjoys connecting with people, navigating complexity, and solving problems in real time. In this role, you'll be the first point of contact for plan sponsors and employers reaching out by phone and email bringing warmth, clarity, and solutions to every interaction. You'll also work closely with Product, Engineering, and Sales to flag trends, improve the customer experience, and help shape the product from the front lines. If you're calm under pressure, quick on your feet, and motivated by making a real difference in people's financial futures, this role is for you. About the Team: At Gusto 401(k), customer care isn't a support function - it's a competitive advantage. Our Account Coordinator team goes beyond traditional service, acting as true advocates for our customers and the businesses that rely on us. Here’s what you’ll do day-to-day: Deliver exceptional service. Be the first voice and face of Gusto 401(k) for B2B customers, going above and beyond via phone and email to resolve issues and build trust. Manage your queue with intention. Balance inbound phone support and email, prioritizing based on urgency while consistently hitting benchmarks for quality CSAT scores, average response time, and time to first response. Collaborate cross-functionally. Partner with Product, Engineering, and Sales to troubleshoot issues and deliver the best possible outcomes for customers. Identify and surface trends. Spot patterns early and share actionable insights with internal teams to drive product and process improvements. Navigate tools with confidence. Manage multiple platforms simultaneously — Talkdesk, Salesforce, Slack, Google Suite, Confluence, and Jira — while handling sensitive information with care. Escalate strategically. Know when to escalate complex issues, and see them through to resolution without losing sight of the customer experience. Handle sensitive conversations with care. Bring empathy and active listening to emotionally charged situations, finding paths to resolution that reflect Gusto's values. Leverage AI. Use AI tools to work more efficiently and deliver smarter, faster solutions for customers and teammates alik Here’s what we're looking for: 2+ years of customer service or contact center experience, preferably in B2B SaaS 2+ years delivering outstanding customer experiences via phone and email — experience in Payroll, Employee Benefits, or HR Tech is a plus Team-first attitude — you collaborate openly, support your colleagues, and show up as a key contributor to team wins Drive and ownership — you're self-directed, resourceful, and don't close a case until the customer is genuinely satisfied Problem-solving mindset — you dig into issues, think critically, and find the best path forward even in ambiguous situations Composure under pressure — you can multitask, reprioritize on the fly, and stay grounded when things move fast Adaptability — you pivot quickly when priorities shift and thrive in dynamic, evolving environments Clear, confident communication — you're a trusted advisor to customers, delivering consistent support across phone and email Curiosity about financial services — you stay current on industry trends and connect the dots between what customers need and what's changing in the space Technical proficiency — experienced with CX platforms like Salesforce, Zendesk, Intercom, Freshdesk, or similar tools Voice of the customer instincts — you proactively identify feedback patterns and translate them into improvements for internal processes and customer-facing platforms Professional integrity — you maintain a high standard of professional and respectful communication with teammates across all channels, including in office and via Slack, ensuring a positive and productive shared environment. Our cash compensation range for this role is $21.80/hr—24.52/hr in Phoenix and most locations. Additional locations will vary based on our geographical pay approach. Final offer amounts are determined by multiple factors, including candidate location, experience, and expertise, and may vary from the amounts listed above. Gusto has physical office spaces in Denver, San Francisco, and New York City. Employees who are based in those locations will be expected to work from the office on designated days approximately 2-3 days per week (or more depending on role). The same office expectations apply to all Symmetry roles, Gusto's subsidiary, whose physical office is in Scottsdale. Note: The San Francisco office expectations encompass both the San Francisco and San Jose metro areas. When approved to work from a location other than a Gusto office, a secure, reliable, and consistent internet connection is required. This includes non-office days for hybrid employees. Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto. Gusto is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Gusto considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Gusto is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. We want to see our candidates perform to the best of their ability. If you req

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the Role: We’re hiring an Operations Lead, internally named Labs Lead, to build and run Benefits Labs, the system that governs how Gusto’s Benefits organization tests, validates, and scales operational change. You will own the full Labs lifecycle, including intake, pilot design, execution governance, measurement, and recommendations to leadership. This is not a traditional program or operations role. Your responsibility is to build and operate the system that runs Labs. This role is AI-native. You will design and run the agents, automations, and workflows that power how work is triaged, how pilots are executed, and how evidence is generated and synthesized. The goal is to create a system that can run many pilots in parallel with high quality and minimal manual intervention. Your impact is measured by leverage: how much work the system can handle without you, how quickly the organization can test and scale changes, and how clearly leadership can make decisions based on evidence. Benefits Labs sits within Benefits Business Operations today. You will be the founding operator, reporting to the Head of Benefits Business Operations, and will directly shape how this function evolves, including its future scope, structure, and investment. About the Team: Benefits Business Operations is responsible for how Gusto’s Benefits business improves and scales. The team operates across three domains: Automation, Carrier, and Quality, each focused on improving different parts of the operational system. Labs sits across these domains as the governance layer for operational change. It ensures ideas are tested rigorously, measured consistently, and scaled intentionally. Labs partners closely with org leadership, product, engineering, and transformation teams to turn strategy into execution and build systems that improve how the business operates. Here’s what you’ll do day-to-day: You will operate and continuously improve the system that governs operational change across Benefits. Own intake and triage: Run the AI-powered intake system that classifies, routes, and prepares incoming work. Determine the right path for each request and improve the system over time. Run pilot governance: Ensure every pilot follows a clear structure with defined success metrics, checkpoints, and outputs. Use AI-driven workflows to manage execution and produce recommendations to scale, iterate, or stop. Raise design quality: Pressure-test hypotheses, refine success criteria, and hold Pilot Leads accountable to standards. Improve the quality of work across the system without taking ownership away from teams. Build and improve the system: Extend the existing agent and automation architecture across the Labs lifecycle, including intake routing, workflow execution, evidence synthesis, and readout generation. Increase speed, scope, and reliability over time. Solve systemic problems: Identify inefficiencies in how operational change moves through the organization and convert repeatable problems into scalable, AI-powered workflows. Drive decision-making: Develop analytical approaches and produce clear, evidence-based narratives that align stakeholders across product and CX and influence leadership decisions. Lead cross-functional work: Own coordination across product, engineering, operations, enablement, and business partners. Manage complexity, align stakeholders, and deliver measurable outcomes. Create clarity in ambiguity: Lead discussions on complex operational and product topics, helping teams converge on decisions and next steps. Produce leadership-ready outputs: Deliver structured readouts, post-mortems, and recommendations using AI to generate and validate evidence efficiently. Shape the future of Labs: Use what you build and learn to inform the long-term operating model, team structure, and investment strategy for Benefits Labs. Raise the bar for others: Coach Pilot Leads and BizOps partners on AI-powered ways of working and hold a high standard for execution quality. Here’s what we're looking for: Proven ownership: You’ve owned outcomes across complex, cross-functional work and consistently delivered results end-to-end. AI-native builder (core requirement): You don’t just use AI tools. You build with them. You’ve designed and deployed AI agents, automations, or workflows that execute multi-step work, and you’ve measured the leverage created. This is required for success in this role. Systems thinker: You identify root causes at the process level and build solutions that scale. You improve how teams operate, not just your own output. Strong data fluency: You can structure problems, define success metrics, and turn data into clear, decision-driving narratives. Operator + coach: You raise the quality of work around you through direct feedback, clear standards, and accountability. Cross-functional leader: You’ve led initiatives across product, engineering, and operations and can drive alignment without direct authority. Comfort with ambiguity: You create structure where none exists and move work forward without perfect information. Minimum experience: 4+ years in operations, program management, or business operations in a SaaS, technology, or operationally complex environment. Bonus: Experience in benefits, insurance, or brokerage operations. Experience working with operational metrics (e.g., cycle time, quality, throughput). Direct experience building or managing AI agents in a production or operational context. Our cash compensation amount for this role is $98,725/year to $116,000/year in Denver & most major metro locations, and $114,285/year to $140,000/year for San Francisco & New York. Final offer amounts are determined by multiple factors including candidate location, experience and expertise and may vary from the amounts listed above. Gusto has physical office spaces in Denver, San Francisco, and New York City. Employees who are based in those locations will be expected to work from the office on designated days approximate

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About Gusto At Gusto, we're on a mission to grow the small business economy. We handle the hard stuff — payroll, health insurance, 401(k)s, and HR — so owners can focus on their craft and their customers. With teams in Denver, San Francisco, and New York, we support more than 500,000 small businesses nationwide and are building a workplace that reflects the people we serve. All full-time employees receive competitive base pay, benefits, and equity (RSUs) — because everyone who helps build Gusto should share in its success. Offer amounts are determined by role, level, and location. Learn more about our Total Rewards philosophy . AI is a fundamental part of how work gets done at Gusto. We expect all team members to actively engage with AI tools relevant to their role and grow their fluency as the technology evolves. AI experience requirements vary by role and will be assessed during the interview process. at Gusto San Francisco, CA About Gusto At Gusto, we're on a mission to grow the small business economy. We handle the hard stuff — payroll, health insurance, 401(k)s, and HR — so owners can focus on their craft and their customers. With teams in Denver, San Francisco, and New York, we support more than 500,000 small businesses nationwide and are building a workplace that reflects the people we serve. All full-time employees receive competitive base pay, benefits, and equity (RSUs) — because everyone who helps build Gusto should share in its success. Offer amounts are determined by role, level, and location. Learn more about our Total Rewards philosophy. AI is a fundamental part of how work gets done at Gusto. We expect all team members to actively engage with AI tools relevant to their role and grow their fluency as the technology evolves. AI experience requirements vary by role and will be assessed during the interview process. About the Role: Gusto is building AI agents that help small business owners get work done, whether by working alongside them or by automating their work entirely. AI Platform is the group that builds those agents and the underlying platform they run on, which other teams across Gusto also use to build agents of their own. We're looking for someone to lead the whole group: an organization of around 25 engineers, together with the managers who run each area. The platform is already in production and running a growing number of agents, so much of the work now is scaling it. That means helping the teams settle into their charters, working out what the shared platform should own versus what product teams build for themselves, and keeping the group's direction aligned with Gusto's broader AI strategy. There is considerable room for the group to grow from here. About the Team: AI Platform builds Gusto's agents and the platform they run on, along with the AI features customers use directly. One team owns the shared layer: it connects Gusto's products to the models, runs multi-step agent workflows reliably, and provides the model gateway, the tool and MCP registry, and the evaluation and observability tooling, so that any team can build an agent without recreating the same groundwork each time. It is built on LangGraph and the Vercel AI SDK. The other teams build the customer-facing agents on top of that platform, some working directly with customers and others running in the background to automate work on their behalf. It's already a highly cross-functional group, with product managers, designers, and data scientists working as part of the team alongside the engineers. It partners with product and AI/ML science teams across the rest of Gusto, and reports to the Head of Engineering, Core Experiences. Here's what you'll do day-to-day: You'll lead the group's technical strategy for building agents that assist and automate work for small business owners, and ensuring they're built on a platform other teams at Gusto can use. Set the technical direction and roadmap for the group, including the ongoing question of what the shared platform should own and what product teams build for themselves as more of the company comes to rely on it. Lead and empower the managers and tech leads in the group, supporting those already in place, hiring ahead of the group's growth, and building strong leadership for each of the teams as they take shape. Set the engineering standards for how agents behave, treating prompts, tools, and policies as production code and owning the evaluation and guardrail approach that keeps these non-deterministic systems reliable and cost-aware. Work closely with the product and data science partners in the group, and with the teams across Gusto that build on the platform, so that it meets their needs and becomes the way teams build agents across the company. Represent AI engineering to senior leadership, and keep the group's work connected to Gusto's broader AI strategy. Champion AI-native ways of working, and build a team that engineers and managers want to be part of and grow in. Here's what we're looking for: 12+ years in engineering, including at least 5 leading through other managers and tech leads. You've grown other leaders and empowered them to run their teams. A track record of shipping AI or agent products that people rely on, with clear ownership of the engineering behind them. You understand how these systems work in depth: LLM agents, orchestration, tool calling, RAG, and the evaluation and monitoring that keep them dependable. The ability to set technical strategy across several teams and see it through, including aligning teams you don't directly manage around shared outcomes. Enough technical depth to engage senior engineers on a difficult architecture decision, without needing to write the code yourself. Experience growing an engineering organization, ideally somewhere that was still finding its shape. You treat reliability, evaluation, and guardrails as core engineering work rather than a step left to the end. Comfort leading a cross-functional group, working closely with product managers, designers, and data scientists as much as with engineers. You develop and empower other leaders, communicate clearly with technical and non-technical audiences, and work well across many teams. It's a plus if you've worked across both platform and product engineering, built with a framework like LangGraph or the Vercel AI SDK, or have led in fintech or another regulated environment. Our cash compensation amount for this role is targeted at $274,000 to $305,000 in Denver and most remote locations, and $321,000 to $356,000 for San Francisco, New York, and Seattle. Annual cash incentives and Stock equity is additional. Final offer amounts are determined by multiple factors including candidate experience, level, and expertise and may vary from the amounts listed above. Gusto has physical office spaces in Denver, San Francisco, and New York City. Employees who are based in those locations will be expected to work from the office on designated days approximately 2-3 days per week (or more depending on role). The same office expectations apply to all Symmetry roles, Gusto's subsidiary, whose physical office is in Scottsdale. Note: The San Francisco office expectations encompass both the San Francisco and San Jose metro areas. When approved to work from a locatio

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Headquarters: Canada - Remote Description de l'entreprise Workleap est une entreprise tech basée à Montréal avec comme mission de rendre le travail plus simple. Depuis 2006, on bâtit des produits innovants qui aident les équipes RH et TI à relever leurs plus grands défis. Workleap offre deux lignes de produits distinctes : La plateforme Workleap , une solution RH propulsée par l’IA qui élève la performance des équipes et stimule l’engagement des employés. ShareGate , le leader incontesté en migration et gouvernance Microsoft 365, reconnu par les professionnels TI du monde entier pour sa grande simplicité. Aujourd’hui, c’est plus de 20 000 entreprises partout dans le monde qui comptent sur les produits Workleap pour croître, évoluer et opérer. On est des bâtisseurs dans l’âme et ce qui nous passionne est clair : créer les produits les plus simples qui amènent de la valeur exceptionnelle à nos clients, un point c’est tout. Description du poste Concrètement à quoi va ressembler ton poste ? En tant que Senior Designer de Produit sur ShareGate Migrate , tu travailleras au sein d’un trio produit étroitement collaboratif (PM, Tech Lead, Designer) pour façonner l’expérience d’un produit utilisé dans des projets à fort impact et à forte sensibilité opérationnelle. Tu concevras des solutions qui aident les administrateurs TI à naviguer dans des scénarios de migration complexes avec clarté et confiance. Ton travail couvre à la fois la stratégie et l’exécution : définition des problématiques, conception des parcours et des interactions, affinage des détails d’interface, et itérations rapides basées sur les apprentissages. Tu exploreras de manière réfléchie comment l’ IA peut enrichir l’expérience, que ce soit pour simplifier la planification, faire émerger des insights pertinents ou guider les équipes dans leurs décisions techniques. C’est une occasion de travailler sur des enjeux concrets ayant un impact réel sur l’évolution des environnements numériques des organisations. Tu t’épanouiras dans ce rôle si tu aimes la complexité, collabores naturellement avec les ingénieurs et les PM, et accordes une grande importance à la création d’expériences utilisateur fiables, réfléchies et capables de passer à l’échelle. Responsabilités : Piloter le design de bout en bout au sein de ton équipe produit, de la définition des problèmes jusqu’au raffinement des interactions finales ; Transformer des parcours ambigus ou techniques en expériences intuitives et utiles pour des professionnels TI ; Concevoir des parcours, interfaces et interactions qui simplifient les scénarios de migration Microsoft 365 et cloud ; Collaborer étroitement avec les PM, les ingénieurs et les experts métier pour clarifier le périmètre et aligner la stratégie ; Prototyper, tester et itérer rapidement afin de valider les hypothèses et renforcer les solutions ; Utiliser les données, les retours clients et les insights produit pour guider les décisions et améliorer les résultats ; Explorer des opportunités liées à l’IA pour rendre les flux de migration et de gouvernance plus efficaces, prédictifs et fiables ; Contribuer à l’amélioration des pratiques design à l’aide de nouveaux outils, d’innovations et de nouvelles méthodologies ; Participer à l’évolution du design system et veiller à la cohérence de l’expérience à travers ShareGate. Une semaine typique? Tu évolueras naturellement entre exploration stratégique, design concret et collaboration étroite. Concrètement, tu pourras : Contribuer à la direction produit lors des activités de planification et de découverte en trio ; Traduire les besoins clients et les opportunités business en parcours clairs, wireframes et prototypes ; Travailler avec l’ingénierie pour affiner le périmètre, comprendre les contraintes et maintenir un haut niveau de qualité design tout au long du développement ; Présenter des travaux en cours aux équipes et aux parties prenantes lors de critiques ou de revues asynchrones ; Analyser les données de migration, les tendances de support et les comportements utilisateurs pour éclairer les décisions ; Raffiner les détails d’interaction et assurer des hand-offs clairs et cohérents ; Documenter les décisions et communiquer efficacement le raisonnement derrière les choix effectués ; Utiliser des outils d’IA pour mieux comprendre nos utilisateurs et augmenter ton efficacité ; Prototyper régulièrement avec des outils de prototypage assistés par l’IA pour communiquer, tester et valider les solutions. Tu bénéficieras d’autonomie, de responsabilité, et d’une équipe qui valorise l’exécution réfléchie et l’apprentissage continu. Qui est l’équipe que tu vas rejoindre ? Tu rejoindras une équipe multidisciplinaire où les designers sont impliqués tôt, influencent la direction produit et collaborent étroitement avec l’ingénierie et la gestion de produit. Le design chez Workleap est collaboratif, riche en feedback, et engagé à constamment élever le niveau, autant dans les processus que dans la qualité du craft. Quels sont les prochains défis qui attendent ton équipe ? ShareGate évolue rapidement, et les défis design à venir demandent à la fois créativité et rigueur. Tu contribueras notamment à : Des scénarios de migration à l’échelle entreprise, où la clarté, la prévisibilité et l’efficacité sont essentielles ; La modernisation des expériences clés de ShareGate Migrate et de l’écosystème plus large ; L’évolution d’un design system en croissance, soutenant de nouveaux patterns, l’accessibilité et la cohérence multi-produits ; Des expériences de planification et de guidance AI-native pour aider les équipes TI à anticiper les risques et prendre des décisions éclairées. C’est un rôle où tu peux influencer non seulement le fonctionnement du produit aujourd’hui, mais aussi son évolution sur les prochaines années. Qualifications 6+ ans d’expérience en design de produits B2B SaaS au sein d’équipes multidisciplinaires ; Fort sens de l’utilisateur et aisance dans des environnements ambigus et techniquement complexes ; Maîtrise de la stratégie, des parcours UX, du design UI et des détails d’interaction soignés ; Capacité à trouver l’équilibre entre rapidité d’exécution et haute qualité ; Expérience auprès d’audiences techniques (TI, outils d’administration, plateformes) — un atout ; Expérience en conception ou collaboration sur des fonctionnalités propulsées par l’IA ; Excellentes compétences en communication et en storytelling ; Grand souci du détail et engagement fort envers la qualité du design. Fourchette salariale : 120–145 k $ CAD. La fourchette salariale affichée reflète notre échelle de rémunération au Canada. Au moment de formuler une offre, selon la région où le candidat est basé, certains ajustements peuvent s’appliquer afin de refléter les conditions du marché local. <h2 class=

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the Role: As the IT Controls Engineer you will own, evolve, and scale IT General Controls (ITGCs) across Gusto's enterprise application ecosystem including NetSuite, Workday, Salesforce, and adjacent platforms, serving as the single point of accountability for ITGC design, testing, remediation, and audit readiness. Sitting within the Enterprise Applications organization, you will partner closely with Internal Audit, IT, Security, and Finance to ensure Gusto meets SOX 404 compliance requirements while strengthening our broader risk posture. You will not only maintain a best-in-class controls environment, but will also pioneer the use of AI and automation to make controls testing faster, smarter, and more continuous, transforming assurance from a periodic, manual exercise into a scalable, intelligent capability. In line with Gusto's enterprise risk management strategy, you will reduce manual effort across the compliance lifecycle while raising the bar on control precision and coverage as the company scales. This is a senior, high-impact individual contributor role that blends deep IT controls expertise with a forward-looking vision for AI-augmented assurance, combining technical rigor, cross-functional partnership, and strategic systems thinking to build a controls function that is both audit-ready and future-proof. About the Team: This role will report to the Enterprise AIT team, a group focused on driving the intelligent transformation of Gusto’s enterprise systems. The Enterprise AIT team is responsible for integrating AI, automation, and advanced analytics across our internal applications ecosystem to improve scalability, efficiency, and decision-making. Partnering closely with Finance, Business Ops, IT, and Security, the team enables Gusto’s enterprise systems to become smarter, more predictive, and more adaptive. This is a new role, designed to expand the team’s capacity to operationalize AI within enterprise workflows and support Gusto’s broader Enterprise Systems strategy. Here’s what you’ll do day-to-day: Own ITGC design and operation across enterprise applications — including logical access, change management, SDLC, computer operations, and segregation of duties (SoD). Lead the 1st-line control environment for in-scope enterprise applications, partnering with application owners and engineering leads to embed controls into operational workflows rather than bolting them on. Drive SoD strategy across ERP, HRIS, and CRM — including role design reviews, conflict remediation, mitigating control design, and ongoing monitoring tooling (e.g., Pathlock, SailPoint, Saviynt, native role analyzers). Manage the audit lifecycle as the primary 1st-line liaison with Internal Audit, External Audit, and the SOX PMO — walkthroughs, evidence collection, deficiency remediation, and management responses. Build AI-native continuous controls monitoring — including LLM-based evidence review, agentic control testing, and automated anomaly surveillance — to eliminate manual evidence collection, shift controls left, and surface exceptions in near real time. Treat AI agents as control operators with the same evidence and validation expectations as human operators. Own the controls posture for Gusto's internal AI and automation portfolio. Partner with AI-builder teams across the company (Finance & BizOps, GRC, Engineering) to review internal AI use cases, classify by risk category, and ensure controls, evidence trails, and validation travel with the build — not bolted on after launch. Be the senior 1st-line owner for "do our internal AI builds meet our control standards? Lead access governance including provisioning/deprovisioning workflows, periodic user access reviews (UARs), privileged access management, and integration with the IGA platform. Govern application change management for in-scope systems — approvals, segregation between developers and production, emergency change handling, and release evidence. Mature the controls program by leading rationalization initiatives, control consolidation, and the adoption of automated/preventive controls over manual/detective ones. Partner cross-functionally with Security/GRC, Legal, Finance/Accounting, People Operations, and Revenue Operations to ensure controls support — rather than impede — the business. Here’s what we're looking for: 10+ years of experience in IT controls, audit, or enterprise applications governance, with a strong hands-on background operating in the 1st line of defense as a control owner across NetSuite, Workday, and/or Salesforce. Deep expertise in SOX 404, COSO, COBIT, and ITGC frameworks, including segregation of duties (SoD) design and remediation across ERP, HRIS, and CRM environments. Proven track record leading external audit engagements (Big 4 or equivalent) as the management-side owner, with public company or IPO readiness experience preferred. Demonstrated experience building and deploying AI-augmented controls work including agents, LLM-based reviewers, or automated anomaly detection, with the ability to design controls both for and with AI systems. Strong judgment on AI risk, including model risk, prompt injection, output validation, and audit trail design, with hands-on familiarity with agentic tooling such as Claude Code, MCPs, or LLM-based evidence pipelines. Excellent communicator who can translate complex control concepts for executives, auditors, and engineers, with experience in continuous controls monitoring (CCM) and data-driven assurance approaches. Relevant certifications (CISA, CISSP, CIA, CPA, or equivalent) and familiarity with adjacent frameworks including SOC 1/2, ISO 27001, NIST CSF, and PCI DSS are a plus. Our cash compensation amount for this role is targeted at $205,000-$220,000 /yr in Denver & most remote locations, and $245,000-$265,000 /yr for San Francisco, Seattle & New York. Final offer amounts are determined by multiple factors, including candidate experience and expertise, and may vary from the amounts listed above. Gusto has physical office spaces in Denver, San Francisco, and New York City. Employees who are based in those locations will be expected to work from the office on designated days approximately 2-3 days per week (or more depending on role). The same office expectations apply to all Symmetry roles, Gusto's subsidiary, whose physical office is in Scottsdale. Note: The San Francisco office expectations encompass

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the Role: We're looking for a high-ownership People Business Partner to support our Product and Design organizations at Gusto. This role serves as a trusted partner to leaders across some of our most cross-functional, fast-moving teams at Gusto. This role blends high-trust business partnership with hands-on execution. You'll partner with leaders through organizational changes, drive core People programs and operating rhythms, and act as the connective tissue between Product & Design and the broader People team. The leaders you'll support have strong points of view and deep context - you add value by stress-testing their thinking, then making it happen. The ideal candidate is equally comfortable analyzing data to surface a team health trend, running a clean reorg end-to-end, and building a lightweight process that makes a program actually land. This role is designed for someone who operates with high ownership, has a strong bias toward action, and earns trust with follow-through, not slide decks. We're in an active build phase - this role requires someone who arrives ready to construct, not inherit. About the Team: Gusto's People team is growing and scaling with the company! As our business scales and becomes more complex, and as we add hundreds of new Gusties each year, we need to ensure that our strategies for engagement with our employees are positive, engaging, values-driven and compliant. Here’s what you’ll do day-to-day: Build trusted partnerships with Product Management and Product Design leaders - understanding what's happening in their teams, surfacing friction early, and navigating performance management, promotions, leveling, and employee relations matters with good judgment. Synthesize People data - engagement survey, performance cycles, attrition signals, headcount trends - into clear, actionable reads for Product and Design leaders before they have to ask. Support and operationalize core talent programs including performance cycles, calibration discussions, promotion processes, and manager enablement. Reinforce high performance standards, accountability, and clarity around expectations, feedback, and growth across Product Management and Product Design. Serve as the liaison between Product & Design and Gusto's broader People team (Talent Acquisition, Total Rewards, L&D, People Ops), translating company-wide programs into what they mean for product and design orgs - and surfacing that context back to the center. When org changes are decided, own end-to-end execution - transition planning, communication sequencing, Workday updates, leader enablement, and follow-through until nothing is left unresolved. Here’s what we're looking for: Relevant Experience: 10+ years of HRBP or People Partner experience, with meaningful time supporting Product Management, Product Design, or similar cross-functional product organizations in a high-growth tech company. Track record of executing complex People initiatives end-to-end - org changes, performance cycles, talent calibrations - owning the process and outcome, not just the advisory role. High-Ownership Executor: Blends high-trust business partnership with hands-on execution - earns credibility through follow-through, not decks, and owns the details, dependencies, and timeline without being pushed. Program Partner and COE Integrator: Acts as the connective tissue between Product Management, Product Design, and the wider People team, staying accountable for outcomes while pulling in the right COE capability - and builds those relationships proactively. Builder & AI-Native: Builds lightweight, scalable People processes and reaches for AI to do it, without waiting for a perfect framework. Knows when to iterate on what AI gives them and when to keep the human in the loop. High Judgment, Low Bureaucracy: Applies People principles without creating unnecessary process - assesses risk and nuance quickly, and knows when a situation needs a scalable solution versus a good answer now. Comfortable Navigating Ambiguity and Driving Transformation: Operates effectively without perfect information, brings structure to complexity, and leads through change - ideally at Gusto-scale or larger. Comfortable in the Data: Willing to dig into survey results, performance or attrition cuts, or comp tools - bringing a clear read to a leader conversation rather than a referral. Our cash compensation amount for this role is between $154,405 - $189,989/year in Denver, between $181,275 - $223,573/year for New York/San Francisco. Final offer amounts are determined by multiple factors including candidate location, experience and expertise and may vary from the amounts listed above. Gusto has physical office spaces in Denver, San Francisco, and New York City. Employees who are based in those locations will be expected to work from the office on designated days approximately 2-3 days per week (or more depending on role). The same office expectations apply to all Symmetry roles, Gusto's subsidiary, whose physical office is in Scottsdale. Note: The San Francisco office expectations encompass both the San Francisco and San Jose metro areas. When approved to work from a location other than a Gusto office, a secure, reliable, and consistent internet connection is required. This includes non-office days for hybrid employees. Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto. Gusto is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Gusto considers qualified applicants with criminal histories, consistent with applicable fed

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