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Type: Full-time contractor (hours negotiable) Location: Remote - Africa/Europe time zones (strong preference for candidates based in Africa) Reportsto: Head of Implementation Working proficiency in another language (preferably French or Spanish).
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What you'll do: Lead day-to-day AML/CTF compliance operations with delegated authority from the Chief Compliance Officer and MLRO, including transaction monitoring, alert review, and escalation of suspicious activity across all covered entities. Drive the development, preparation, and presentation of materials for required AML Compliance Governance Committee meetings, ensuring leadership has clear visibility into program health and risk. Prepare and file Suspicious Transaction Reports (STRs) and other regulatory filings for assigned entities, ensuring accuracy, completeness, and timely submission to the relevant authorities in each jurisdiction. Conduct customer due diligence (CDD) and enhanced due diligence (EDD) reviews, assessing customer risk profiles and escalating complex or high-risk cases as appropriate. Monitor regulatory developments across Ireland and Bermuda, flagging relevant changes to the MLRO and contributing to policy and procedure updates. Partner with internal teams including CX, Legal, and Operations to ensure consistency in compliance processes and support responses to regulatory inquiries or examinations. Required Skills and Experience: 6+ years of experience in AML/CTF compliance, financial crimes, or a related compliance function within financial services, fintech, or a regulated entity, with experience operating in a Deputy MLRO or senior compliance role with delegated authority. Working knowledge of AML/CTF legislation in Ireland and/or Bermuda, including the Criminal Justice (Money Laundering and Terrorist Financing) Act 2010 (as amended), CBI guidance, EU Anti-Money Laundering Directives, and/or the Bermuda Proceeds of Crime Act and Bermuda Monetary Authority (BMA) requirements. Demonstrated experience conducting customer due diligence (CDD/EDD) reviews, transaction monitoring, and preparing suspicious transaction reports or equivalent regulatory filings across multiple entities or jurisdictions. Proven ability to contribute to compliance governance processes, including preparing reporting and materials for governance committees and senior leadership. Utilizes generative AI responsibly, maintaining human oversight to deliver business-ready outputs and drive measurable improvements in workflow efficiency, cost, and quality. Pay Transparency Notice: The target annual base salary for this position can range as detailed below. Total compensation may also include equity and bonus eligibility and benefits (including medical, dental, and vision). Annual base salary range (excluding equity and bonus): €79.900 — €79.900 EUR Application Limit: Candidates may submit a maximum of 3 applications within a 6-month period. Equal Opportunity Employer: Coinbase is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or genetic information. Applicants with criminal histories will be considered consistent with applicable federal, state, and local laws. US Applicants: View Employee Rights , Know Your Rights , and E-Verify Notice of Participation. Accommodations: If you are an individual with a disability who needs a reasonable accommodation, email us your request and contact info at accommodations[at]coinbase.com. Need screen reading technology? Click here to download a free compatible screen reader and view the tutorial . Data Privacy & Arbitration: By submitting your application, you agree to our Candidate Privacy Notice . US applicants: By submitting your application, you agree to Arbitration of Disputes .
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We are looking for a strategic, analytical, and highly collaborative B2B Growth Marketer to build and scale our SMB acquisition engine. This is a foundational role on the Paid Performance Marketing team and the first dedicated marketer focused on bringing small and medium-sized businesses to Pinterest. What you’ll do Demonstrated experience developing, managing, or setting strategy for paid acquisition programs, with particular depth in Google Search, Performance Max, and other Google Ads products. Experience with Meta, LinkedIn, and Reddit is a plus. Define and lead the B2B acquisition strategy for SMBs, identifying the highest-potential customer segments, use cases, markets, messages, and channels to drive efficient growth. Build an integrated SMB acquisition roadmap centered on paid media and complemented by owned channels, partner opportunities, and other scalable levers. Develop compelling SMB value propositions and campaign narratives that clearly articulate why businesses should advertise on Pinterest. Own creative strategy in partnership with Creative. Own performance measurement across the acquisition funnel, including qualified sign-ups, activation, early advertiser success, cost efficiency, and downstream business value. Design and execute a rigorous testing agenda to improve targeting, creative, landing experiences, incentives, onboarding, and channel mix. Partner with Product Marketing, Product, Analytics, Sales, Business Development, Creative, Finance, and regional teams to bring programs to market and turn learnings into action. Translate customer research, market signals, and campaign data into actionable insights that inform growth strategy and product priorities. Establish clear operating rhythms, dashboards, and executive-ready communications that keep stakeholders aligned on performance, risks, decisions, and opportunities. Use AI and automation thoughtfully to accelerate research, analysis, ideation, and operational workflows, while applying sound judgment and maintaining ownership of output quality. What we’re looking for Bachelor’s degree in a relevant field such as Marketing, Business, Economics, Communications, Analytics, or a related discipline, or equivalent experience. Minimum 7 years of experience in growth marketing, demand generation, performance marketing, lifecycle marketing, product marketing, or a related B2B marketing discipline. Demonstrated experience acquiring and activating small-business, self-serve, or B2B customers in a measurable, performance-oriented environment. Strong command of growth strategy and experimentation, including audience segmentation, funnel analysis, channel optimization, messaging, and conversion-rate improvement. Exceptional analytical judgment: able to define success metrics, synthesize quantitative and qualitative signals, and make clear tradeoffs amid ambiguity. Track record of leading cross-functional initiatives without direct authority and aligning diverse stakeholders around a shared plan. Ability to move fluidly between strategy and execution—setting the direction while remaining close to the details of campaigns, creative, measurement, and customer experience. Strong written and verbal communication skills, including the ability to influence senior leaders with clear, concise recommendations. Demonstrated experience using AI-enabled tools to accelerate marketing workflows or customer analysis, alongside a clear approach to validating accuracy, protecting quality, and applying critical thinking. Preferred qualifications Experience marketing advertising, marketplace, SaaS, creator, ecommerce, or other self-serve business products. Experience building a new growth motion, channel, or customer segment from an early stage through scale. Familiarity with SMB needs, barriers, and buying behavior. Experience working in a global, matrixed organization. Relocation Statement: This position is not eligible for relocation assistance. Visit our PinFlex page to learn more about our working model. In-Office Requirement Statement: We recognize that the ideal environment for work is situational and may differ across departments. What this looks like day-to-day can vary based on the needs of each organization or role. This role will need to be in the office for in-person collaboration 1-2 times/quarter and therefore can be situated anywhere in the country. #LI-REMOTE #LI-ARMM78 At Pinterest we believe the workplace should be equitable, inclusive, and inspiring for every employee. In an effort to provide greater transparency, we are sharing the base salary range for this position. The position is also eligible for equity. Final salary is based on a number of factors including location, travel, relevant prior experience, or particular skills and expertise. Information regarding the culture at Pinterest and benefits available for this position can be found here . US based applicants only $110,494 — $227,486 USD Our Commitment to Inclusion: Pinterest is an equal opportunity employer and makes employment decisions on the basis of merit. We want to have the best qualified people in every job. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, religion or religious creed, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, age, marital status, status as a protected veteran, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member) or any other consideration made unlawful by applicable federal, state or local laws. We also consider qualified applicants regardless of criminal hist
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Team: Training Services City: Raleigh State: NC Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $3B in revenue in our last fiscal year with extensive growth potential ahead. At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history …
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the role For most people, health insurance happens to them: a plan chosen by someone else, with little room to fit their life. Thatch is changing that. We help companies give employees a healthcare budget instead of a one-size-fits-all plan, so people can choose the coverage and care that works for them while employers get predictable costs. It's a simple idea, but making it real means solving hard problems across healthcare, payments, and technology. We're just getting started. We look for people who use good judgment, take ownership, and care deeply about building something that matters. Design is central to what makes Thatch stand out. We're building a brand that sets a new standard for healthcare. We're a small, collaborative team with high standards for craft, bold creative thinking, and a shared ambition to make something complex feel remarkably simple. We're looking for a Brand Designer to help shape Thatch's next chapter. We've built a product people love, and now we're ready to bring that same ambition to our visual identity. You'll develop creative concepts and bring them to life across web, campaigns, events, print, and more, helping define how people see and experience Thatch. What you'll do Shape and evolve Thatch's visual identity, building a distinctive, cohesive brand across every touchpoint. Develop and execute creative concepts across our website, campaigns, digital content, events, print, and more. Own design projects end to end, from early exploration and creative direction through production and launch. Partner with Marketing, Product, and Design to translate business goals and complex ideas into compelling creative work. Present and advocate for your ideas, incorporating feedback while maintaining a high bar for craft and consistency. Collaborate with external creative partners when needed, bringing fresh ideas and approaches to how we tell our story. What we are looking for 3–5 years of experience in brand, visual, or marketing design, ideally at a startup or high-growth company. A strong portfolio demonstrating exceptional craft across typography, layout, color, and visual storytelling. Experience translating a brand identity into cohesive, high-quality work across digital and physical touchpoints. Proficiency in Figma and Adobe Creative Suite. Ability to move quickly, iterate thoughtfully, and deliver polished work. Strong communication skills and the ability to explain design decisions and collaborate across teams. Comfort with ambiguity, a sense of ownership, and the judgment to know when to challenge the brief. Experience we’d be particularly excited about Motion design, animation, or video experience. Ability to build and ship web experiences using HTML/CSS, Framer, or similar tools. Experience using AI tools to explore ideas and improve creative workflows. Experience helping a growing company evolve its brand. What to expect We aim to keep our interview process thoughtful, rigorous, and efficient. Most candidates complete it within three weeks. A 30-minute conversation with a recruiter. A 30-minute conversation with the hiring manager. A portfolio review focused on your creative process, visual craft, and brand thinking. Functional interviews focused on creative collaboration, communication, and working style. A final conversation with a member of our executive team. To apply: https://weworkremotely.com/remote-jobs/thatch-brand-designer
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join us as we transform technology delivery. We build and operate durable, distributed systems for enterprise clients — heavy on Java Services, Temporal for workflow orchestration, Kafka for event streaming, and Kubernetes-native platform engineering on AWS to run it all reliably. If you want to build exceptional systems, take orchestration, systems engineering, and infrastructure seriously, and have ideas for making delivery more collaborative, validation-driven, and swift, we want to work with you! Compensation: $120,000 to $190,000 annually, depending on experience, plus annual bonus opportunity. PLEASE NOTE: At this time, we are only considering candidates located in and authorized to work in the United States. WHO YOU ARE You're experienced building and running applications at the enterprise level, and you're comfortable owning both the code and the infrastructure it runs on. You think like a systems engineer — reasoning about the whole platform, from JVM services and event streams to the clusters and cloud infrastructure underneath them. You thrive when given opportunities to deliver real-world platforms as an integral team member, including large-scale migrations, and you have the expertise to interface and communicate confidently with stakeholders. You'll excel in this role at Bitovi if you have: Strong working knowledge of Java and the JVM ecosystem (Spring Boot or similar); experience with additional backend languages (Go, Python, TypeScript/JavaScript, C#, etc.) is a plus Hands-on experience with a durable execution / workflow engine — Temporal preferred (Apache Airflow, Prefect, or similar also relevant) — including modeling workflows and activities, handling retries and timeouts, and reasoning about idempotency and failure modes Experience designing and operating Kafka-based event streaming systems: topic and partition design, consumer groups, schema management, and reasoning about ordering, delivery guarantees, and consumer lag Experience designing and building GraphQL APIs — schema design, resolvers, and performance concerns (N+1, caching, pagination); federation experience a plus Deep, hands-on AWS experience: architecting, deploying, and operating production systems (EKS, networking, IAM, messaging, and data services) Solid Kubernetes experience: deploying, operating, and debugging production workloads A systems engineering mindset: understanding of complex scaling issues, concurrency, backpressure, caching strategies, and failure modes across distributed systems Experience planning and executing migrations — application replatforming, workflow engine migrations, data/schema migrations, or moving workloads between environments with minimal downtime A thorough understanding of CI/CD pipelines and GitOps-style delivery Experience with observability in practice — logging, metrics, and tracing (OpenTelemetry a plus) Experience building modern microservice-based or serverless applications Database schema design and development expertise Other skills we value Temporal depth Running Temporal in production — self-hosted on Kubernetes and/or Temporal Cloud Workflow versioning and patching, safe deployments, and long-running workflow migrations Worker deployment and tuning (pollers, task queues, concurrency/slot configuration) Namespace management, mTLS (SPIFFE/SPIRE or private CA), and capacity/scaling concerns (e.g. APS/TRU on Temporal Cloud Kafka & event streaming depth Operating Kafka in production (MSK, Confluent, or self-managed on Kubernetes) Kafka Connect, Kafka Streams, and schema registry workflows (Avro/Protobuf) Migrating between clusters or providers, and integrating Kafka with downstream analytical stores Experience with different techniques for processing large datasets, such as Lambda and Kappa architectures Platform / DevOps depth Building or operating an internal developer platform (IDP) — self-service, paved-path infrastructure for application teams GitOps with ArgoCD (or Flux) and a low- or zero-manual-apply delivery model Infrastructure as code: Terraform/OpenTofu, and provisioning AWS resources via Crossplane, ACK, or similar Writing Kubernetes controllers/operators (controller-runtime, kubebuilder) and working with CRDs Helm chart authoring and distribution (including OCI/registry-based) Secrets management (External Secrets Operator, etc.), autoscaling (Karpenter, KEDA), and service mesh concepts (Istio, SPIFFE/SPIRE) EKS or comparable managed Kubernetes at scale General Interest in working across multiple backend languages Additional queueing and messaging technologies (AWS SQS/SNS, RabbitMQ) API design across paradigms (GraphQL, REST, gRPC) AuthN/AuthZ and related technologies (sessions, API tokens, JWTs) Automated testing across the stack (unit, integration, performance/benchmarking) WHO WE ARE Bitovi partners with companies to build outcome-focused apps and platforms. Our collaborative approach is driven by validation to deliver the swiftest route to the most valuable solution. We design and build high-profile applications and the infrastructure behind them — with tests, full docs, and a real deployment process. We run a serious Temporal practice (including large-scale migration and security work for enterprise clients) alongside deep Kubernetes, AWS, and platform engineering work. We discuss and design architectures, review code, and research new technologies. We talk to our clients, guiding them through the process, identifying potential problems and unknowns, and tackling challenges. We help one another freely. We keep a Slack channel called ask-help, which is constantly used. We develop new skills, build better developer tools, and work on new types of projects regularly. Our fully remote team comprises about 70 developers and designers. We welcome diversity and non-traditional paths into professions — we want the right person, not the right collection of tech keywords. WHAT YOU'LL DO AT BITOVI Build durable systems. Design and implement Java services, Temporal workflows, and Kafka-based event pipelines, and help clients adopt durable execution and event streaming the right way — from first workflow to production scale. Lead modernization efforts. Plan and execute large-scale modernization efforts — moving workflows, services, and data between platforms, clusters, and clouds — with safety, observability, and minimal disruption as first-class requirements. Own the platform. Build and operate Kubernetes-native infrastructure and CI/CD on AWS so application teams can ship safely and quickly. Treat reliability, observability, and repeatability as part of the deliverable, not an afterthought. Consult and manage. Consult with clients to build outcome-driven applications and platforms, guiding them through the process, identifying potential problems and unknowns, and tackling challenges. Travel. This is a remote, full-time position that requires the ability to travel. We travel an average of 3–5 days every quarter, and we'll
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the role: The VP of Business Development and Earned Revenue will build and prove Code for America’s earned-revenue strategy, from identifying promising business models to testing them with paying customers and growing what works. Code for America is a nonprofit with an approximately $40 million annual budget, funded primarily through philanthropy. This leader will identify which mission-aligned offerings, buyers, and business models can strengthen that funding base, test them with paying customers, and guide decisions about where to invest and grow. This is a hands-on executive role for someone who has built a new line of business from an uncertain starting point. Working with the CEO and across Product, Programs, Engineering, and Finance, the VP will translate ideas into focused commercial experiments, personally secure early paid engagements, and turn the strongest opportunities into repeatable offerings. Those offerings may include products, standardized services, implementation support, or a combination. As a member of the executive leadership team, the VP owns Code for America’s earned-revenue strategy, makes portfolio decisions within an agreed investment threshold, and brings larger investment decisions to the CEO and Board. The VP leads in a matrixed environment, partnering with Delivery and Enablement teams. The Strategic Partnerships team will continue to own ongoing government partnership development within Code for America's existing strategy. The VP will collaborate with that team when testing paid government offerings. Ownership of government buyer relationships, commercial testing, and customer commitments will be defined in a shared agreement with Strategic Partnerships leadership before outreach begins. Specific revenue and learning targets will be agreed with the CEO. Success in the first year will include: A prioritized earned-revenue strategy grounded in customer discovery, mission value, and business cases with explicit assumptions. A small number of paid tests that generate revenue and credible evidence about buyer demand, pricing, procurement, and delivery economics. Clear recommendations – made in close partnership with the CEO – about which models deserve further investment, which need refinement, and which should stop, with a practical growth and staffing plan for the strongest opportunities. This role will report to the CEO and is expected to travel no more than 25 % of the time. Code for America is based in California and can employ those who reside full-time within the United States. This is a remote position. In this position you will: Earned revenue strategy and opportunity selection Lead the development of Code for America’s earned-revenue strategy in partnership with executive leadership, identifying the offerings, buyers, and business models most likely to generate sustainable revenue and meaningful mission impact. Conduct customer and market discovery to understand buyer needs, budgets, willingness to pay, alternatives, and purchasing processes. Assess opportunities with Product, Programs, Engineering, and Finance, considering Code for America's capabilities, differentiation, delivery capacity, mission value, and financial potential. Develop business cases that make assumptions explicit, including pricing, acquisition and delivery costs, ongoing support needs, potential demand, and the time and investment needed to reach sustainability. Prioritize a manageable set of hypotheses and decide, in close partnership with the CEO, which opportunities to test, defer, or decline. Potential buyers may include government agencies, healthcare organizations, nonprofits, and private-sector companies. Paid experiments and business model validation Translate promising ideas into bounded commercial experiments with a defined offering, buyer, price hypothesis, resource commitment, timeline, and criteria for continuing, changing, or stopping. Personally identify and cultivate early customers, shape paid pilots or initial engagements, and negotiate commercial terms in partnership with relevant contracting and compliance staff. Develop and test pricing and payment models suited to the offering and buyer. Establish whether customers will pay enough to support a viable delivery model. Partner with Product, Engineering, and Programs to define pilot scope and learning goals, and confirm staffing –in coordination with department leads, Resource Management, and People Operations– technical feasibility, a
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join us Brex is the intelligent finance platform that enables companies to spend smarter and move faster in more than 200 markets. By combining global corporate cards and banking with intuitive spend management, bill pay, and travel software, Brex enables founders and finance teams to accelerate operations, gain real-time visibility, and control spend effortlessly. Brex’s AI-native automation and world-class service eliminate manual expense and accounting tasks for customers so they can focus on what matters most. Tens of thousands of the world's best companies run on Brex, including DoorDash, Coinbase, Robinhood, Zoom, Plaid, Reddit, and SeatGeek. Working at Brex allows you to push your limits, challenge the status quo, and collaborate with some of the brightest minds in the industry. We’re committed to building a diverse team and inclusive culture and believe your potential should only be limited by how big you can dream. We make this a reality by empowering you with the tools, resources, and support you need to grow your career. Operations at Brex Operations is the backbone of Brex’s mission to power businesses through our Intelligent Finance Platform. We own credit, fraud, money movement, and payments, protecting our customers and our company. From product operations that ensure flawless launches to scalable systems that drive innovation and precision, we operate at the intersection of product, design, engineering, and customer success. If you want to work at the heart of the business, Operations is where you belong. What you’ll do Brex is building the operating system for growing companies, and reliable funds movement is at the core. As a Banking Operations Analyst on our Domestic Payments team, you will work the US payment rails (ACH,checks, domestic wires, stablecoin) and investigate returns and exceptions, and keep our customers’ money moving accurately and on time. You’ll combine precision and rigor in controls with cross-functional collaboration to keep customers’ funds safe, timely, and accounted for. If you meet most, but not all, of the qualifications, we encourage you to apply. Where you’ll work This role will be based in our New York City office. We are a hybrid environment that combines the energy and connections of being in the office with the benefits and flexibility of working from home. We currently require a minimum of three coordinated days in the office per week, Monday, Wednesday and Thursday. As a perk, we also have up to four weeks per year of fully remote work! Responsibilities Work the domestic payments queue across ACH, checks, domestic wires and stablecoin, resolving cases in Salesforce with clear, customer-safe explanations. Monitor ACH and wire returns, interpreting return codes and running the right procedure for each. Watch for trends before they become incidents and escalate with clear context and urgency. Work exceptions with external banking partners, bringing the right identifiers and evidence to speed resolution. Keep the queue healthy by maintaining Salesforce routing and hygiene, balancing case quality and attention to detail. Write and maintain documentation (SOPs, training materials) and help onboard and cross-train new analysts. Leverage data and AI (Hex, SQL/Snowflake, Retool, LLMs) to investigate cases faster, build monitoring and dashboards, and automate repeat work. Identify process gaps, determine whether each is a manual error, data break, or process gap, and bring clear requirements to Engineering and Product. Collaborate cross-functionally with CX, CSMs, AEs, Accounting, Compliance, Engineering, Product, Design, and external banking partners to resolve exceptions and prepare for new flows. Participate in the coverage rotation on some holidays for urgent cases. Requirements 1+ year of experience in banking, fintech, payments, or operations (CX/Support, Operations, or Treasury) at a fintech, broker-dealer, or bank. Relevant internships count. Exposure to payments, returns, reconciliations, or settlements. Strong control discipline: follows SOPs, maintains audit-ready documentation, and escalates anomalies with clear context. Clear communicator and high-velocity collaborator under time pressure: responsive, decisive, and highly effective at partnering cross-functionally with CX, Engineering, Accounting, Compliance, and banking partners to drive swift resolutions. Proactive self-starter with strong communication skills and a commitment to continuous feedback and improvement. AI-native operator mindset, using LLMs/copilots to draft SOPs, triage exceptions, and generate first-pass analyses with strong output validation. Bonus points 2+ years of experience in banking, fintech, payments, or operations (CX/Support, Operations, or Treasury) at a fintech, broker-dealer, or bank. Relevant internships count. Bachelor’s Degree in Finance, Economics or Information Systems. Working knowledge of ACH and NACHA rules, return codes, and the lifecycle of wires and checks (including Reg CC and UCC 4A basics). Data fluency: intermediate Excel/Google Sheets (lookups, pivots) and comfort analyzing operational dashboards (e.g., Hex) to monitor volumes, returns, and exceptions. Comfort with SQL/Python for operational analytics, building checks and alerts, or automating workflows (e.g., Retool, Zapier). Experience with Salesforce case management and queue routing. Exposure to audits or control testing Experience with fraud, OFAC, or compliance-adjacent investigations. Compensation The expected salary range for this role is $66,331 - $82,914. However, the starting base pay will depend on a number of factors including the candidate’s location, skills, experience, market demands, and internal pay parity. Depending on the position offered, equity and other forms of compensation may be provided as part of a total compensation package. Brex LLC is a wholly owned subsidiary of Capital One, N.A. Please be aware, job-seekers may be at risk of targeting by malicious actors looking for personal data. Brex recruiters will only reach out via LinkedIn or email with a brex.com domain. Any outreach claiming to be from Brex via other sources should be ignored.
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join us Brex is the intelligent finance platform that enables companies to spend smarter and move faster in more than 200 markets. By combining global corporate cards and banking with intuitive spend management, bill pay, and travel software, Brex enables founders and finance teams to accelerate operations, gain real-time visibility, and control spend effortlessly. Brex’s AI-native automation and world-class service eliminate manual expense and accounting tasks for customers so they can focus on what matters most. Tens of thousands of the world's best companies run on Brex, including DoorDash, Coinbase, Robinhood, Zoom, Plaid, Reddit, and SeatGeek. Working at Brex allows you to push your limits, challenge the status quo, and collaborate with some of the brightest minds in the industry. We’re committed to building a diverse team and inclusive culture and believe your potential should only be limited by how big you can dream. We make this a reality by empowering you with the tools, resources, and support you need to grow your career. Operations at Brex Operations is the backbone of Brex’s mission to power businesses through our Intelligent Finance Platform. We own credit, fraud, money movement, and payments, protecting our customers and our company. From product operations that ensure flawless launches to scalable systems that drive innovation and precision, we operate at the intersection of product, design, engineering, and customer success. If you want to work at the heart of the business, Operations is where you belong. What you’ll do Brex is building the operating system for growing companies, and reliable funds movement is at the core. As a Banking Operations Analyst on our Domestic Payments team, you will work the US payment rails (ACH,checks, domestic wires, stablecoin) and investigate returns and exceptions, and keep our customers’ money moving accurately and on time. You’ll combine precision and rigor in controls with cross-functional collaboration to keep customers’ funds safe, timely, and accounted for. If you meet most, but not all, of the qualifications, we encourage you to apply. Where you’ll work This role will be based in our Salt Lake City office. We are a hybrid environment that combines the energy and connections of being in the office with the benefits and flexibility of working from home. We currently require a minimum of three coordinated days in the office per week, Monday, Wednesday and Thursday. As a perk, we also have up to four weeks per year of fully remote work! Responsibilities Work the domestic payments queue across ACH, checks, domestic wires and stablecoin, resolving cases in Salesforce with clear, customer-safe explanations. Monitor ACH and wire returns, interpreting return codes and running the right procedure for each. Watch for trends before they become incidents and escalate with clear context and urgency. Work exceptions with external banking partners, bringing the right identifiers and evidence to speed resolution. Keep the queue healthy by maintaining Salesforce routing and hygiene, balancing case quality and attention to detail. Write and maintain documentation (SOPs, training materials) and help onboard and cross-train new analysts. Leverage data and AI (Hex, SQL/Snowflake, Retool, LLMs) to investigate cases faster, build monitoring and dashboards, and automate repeat work. Identify process gaps, determine whether each is a manual error, data break, or process gap, and bring clear requirements to Engineering and Product. Collaborate cross-functionally with CX, CSMs, AEs, Accounting, Compliance, Engineering, Product, Design, and external banking partners to resolve exceptions and prepare for new flows. Participate in the coverage rotation on some holidays for urgent cases. Requirements 1+ year of experience in banking, fintech, payments, or operations (CX/Support, Operations, or Treasury) at a fintech, broker-dealer, or bank. Relevant internships count. Exposure to payments, returns, reconciliations, or settlements. Strong control discipline: follows SOPs, maintains audit-ready documentation, and escalates anomalies with clear context. Clear communicator and high-velocity collaborator under time pressure: responsive, decisive, and highly effective at partnering cross-functionally with CX, Engineering, Accounting, Compliance, and banking partners to drive swift resolutions. Proactive self-starter with strong communication skills and a commitment to continuous feedback and improvement. AI-native operator mindset, using LLMs/copilots to draft SOPs, triage exceptions, and generate first-pass analyses with strong output validation. Bonus points 2+ years of experience in banking, fintech, payments, or operations (CX/Support, Operations, or Treasury) at a fintech, broker-dealer, or bank. Relevant internships count. Bachelor’s Degree in Finance, Economics or Information Systems. Working knowledge of ACH and NACHA rules, return codes, and the lifecycle of wires and checks (including Reg CC and UCC 4A basics). Data fluency: intermediate Excel/Google Sheets (lookups, pivots) and comfort analyzing operational dashboards (e.g., Hex) to monitor volumes, returns, and exceptions. Comfort with SQL/Python for operational analytics, building checks and alerts, or automating workflows (e.g., Retool, Zapier). Experience with Salesforce case management and queue routing. Exposure to audits or control testing Experience with fraud, OFAC, or compliance-adjacent investigations. Compensation The expected salary range for this role is $58,700 - $73,375. However, the starting base pay will depend on a number of factors including the candidate’s location, skills, experience, market demands, and internal pay parity. Depending on the position offered, equity and other forms of compensation may be provided as part of a total compensation package. Brex LLC is a wholly owned subsidiary of Capital One, N.A. Please be aware, job-seekers may be at risk of targeting by malicious actors looking for personal data. Brex recruiters will only reach out via LinkedIn or email with a brex.com domain. Any outreach claiming to be from Brex via other sources should be ignored.
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Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join Airbnb's Marketing organization partners closely with our Global Partnerships team to turn commercial deals into brand-building moments. Our partners' channels carry audience reach, trust, and cultural credibility — when we show up well on them, we drive bookings, brand love, and reach beyond our owned brand and paid media. This role sits within Marcomm/Marketing, working shoulder-to-shoulder with Global Partnerships (who own the commercial relationship) as well as Creative, PGM, Comms, and Regional Marketing to bring partner storytelling to life, held to the same bar as Airbnb's own brand campaigns. The Difference You Will Make As Lead, Partnership Marketing, you'll own the marketing strategy and execution across Airbnb's partner portfolio — turning each partnership's commercial objective into a compelling marketing plan with clear success measures. You'll be the connective tissue between our partners' brand systems and Airbnb's, building campaigns that live on partner channels while staying integrated with Airbnb's owned storytelling. Success looks like a portfolio of partner campaigns that consistently deliver measurable brand and bookings impact, a scorecard that lets leadership compare performance across partners, and an operating rhythm for partner marketing that didn't exist before you built it. A Typical Day Build and run marketing campaigns on partner channels — bookable placements, integrations, co-branded content, social, email, and on-site/in-venue activations Act as the day-to-day marketing counterpart to each partner's marketing team, owning the marketing relationship alongside the Partnership Lead who owns the deal Brief and partner with Creative to produce assets sized for partner channels, and manage a two-way approvals path between Airbnb and partner brand teams Maintain a rolling marketing calendar per partner, synced to both the partner's roadmap and Airbnb's central marketing calendar — including multi-year views for anchor partnerships Define and report on the brand metrics that matter per partner, partnering with Business Operations and Finance, and feed findings back into planning Deliver real-time, in-market marketing during live moments like major events and brand activations, often on compressed timelines Represent partner marketing in Airbnb's broader Marketing planning cycles, keeping Partnerships, PGM, Creative, Comms, and Regional Marketing aligned on what's launching, when, and why Your Expertise 10+ years of experience in brand, partner, or integrated marketing, with hands-on campaign delivery — not strategy alone Direct experience marketing with or through external partners, such as co-marketing, sponsorships, brand collaborations, or channel/affiliate marketing A track record running campaigns end-to-end: brief, creative development, approvals, launch, and measurement Strong partner-facing instincts, with the credibility to be the calm, trusted presence in a room with another company's marketing or partnerships team Comfort moving fluidly between brand and performance conversations — able to defend a creative choice and speak to the bookings it drove Experience building process and structure in ambiguous, undefined environments Familiarity with co-branded measurement approaches such as incrementality, brand lift studies, or attribution across partner-owned media is a plus, as is experience with major sports, entertainment, or travel partners and live event activation Bachelor's degree or equivalent combination of education and progressive experience Your Location: This position is US - Remote Eligible. The role may include occasional work at an Airbnb office or attendance at offsites, as agreed to with your manager. While the position is Remote Eligible, you must live in a state where Airbnb, Inc. has a registered entity. Click here for the up-to-date list of excluded states. This list is continuously evolving, so please check back with us if the state you live in is on the exclusion list. If your position is employed by another Airbnb entity, your recruiter will inform you what states you are eligible to work from. Our Commitment To Inclusion & Belonging: Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply. We strive to also provide a disability inclusive application and interview process. If you are a candidate with a disability and require reasonable accommodation in order to submit an application, please contact us at: reasonableaccommodations@airbnb.com . Please include your full name, the role you’re applying for and the accommodation necessary to assist you with the recruiting process. We ask that you only re
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the role As an Intermediate Backend Engineer, you will take backend features and improvements from clarifying the problem through shipping them and following up in production. You will work within a product area, partnering with Product Management, Frontend, Infrastructure, and Security to deliver predictably and contribute to the quality, security, performance, and maintainability of shared backend code and services. You will be trusted to work with minimal guidance, to know when to seek help, and to communicate clearly in a remote, asynchronous environment — with other tenured engineers alongside you to review your work, think through hard problems with you, and help you grow. Why you’ll love this role Ownership: You'll take features from requirements through delivery and follow-up; your code will run on a platform used by millions of users. Learning and Growth : You’ll work alongside your engineering team, who treat code review and design review as a learning loop rather than a gate — one of the fastest ways to grow your engineering judgment. Innovative Culture: You’ll use AI as a genuine part of daily engineering work, developing the judgment to know when to trust it and when not to. Autonomy: You’ll thrive in our remote-first, asynchronous organization, where clear written communication and self-direction are the pillars of success. User-Centric Collaboration: You’ll partner closely with PMs and designers to shape requirements, so you understand why you’re building something, not just what. What you’ll do Own and Ship Features: Design, implement, test, and ship backend features and improvements with minimal guidance, working in Ruby/Rails, Go, or any other modern languages. Build for Production: Write maintainable, secure, observable, and performant code. Design and maintain APIs, background jobs, integrations, and bounded service functionality, and work with data models, migrations, indexes, and query behavior. Test and Review: Add and improve automated coverage — unit, integration, contract, and end-to-end where appropriate — and review others’ code for correctness, maintainability, security, performance, and operational risk. Operate What You Build: Investigate build, test, deployment, and runtime failures at the feature boundary, identify technical debt and propose practical improvements, and take part in on-call or operational support where your team’s ownership model requires it. Leverage AI: Use AI productively in daily work, validate what it produces, and understand where its limitations matter. What you’ll bring Backend Fundamentals: Professional experience building and shipping production backend applications, with strong programming, API, database, testing, debugging, and performance fundamentals. Adaptability: Experience with Ruby/Rails, Go, or any other modern backend language. We value the ability to learn and adapt over mastery of a single language. Feature Ownership: The ability to take a feature from clarification through delivery and follow-up, working independently while seeking input at the right time. Practical Judgment: Sound instincts about security, reliability, performance, maintainability, and operational risk, plus an understanding of modular backend boundaries and the consequences of coupling. Clear Communication: Strong written communication and effective collaboration in a remote, asynchronous environment. AI Fluency: Practical experience with AI coding tools, including the ability to review and correct what they generate. Helpful experience Production Go services, APIs, concurrency, profiling, or gRPC. Docker, Kubernetes, Helm, CI/CD, or cloud deployment. Rust, particularly for systems, security, performance, or platform work. PostgreSQL, schema evolution, caching, queues, messaging, or event-driven workflows. Observability using metrics, logs, traces, dashboards, and alerts. Contributing to a modular monolith, bounded context, shared component, or independently operated service. Remote-Global How GitLab Supports Full-Time Employees Benefits to support your health, finances, and well-being Flexible Paid Time Off Team Member Resource Groups Equity Compensation & Employee Stock Purchase Plan Growth and Development Fund Parental Leave Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may car
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Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join: As a Backend Engineer on the Profile & Community team within Airbnb’s Passport & Commerce organization, you’ll help build the social layer of Airbnb: a trusted social graph of real-world connections, the social features built on top of it, and the foundations that let people connect with the travelers they know and the people they meet along the way. The team is highly collaborative with its partners in design, product, data science, legal, and marketing to deliver features and experiences used by millions of people. We work closely with other engineering teams to ensure we build systems that are performant and configurable with architecture that's scalable and robust. A Typical Day: Collaborate with the other engineering teams across the stack while working closely with counterparts within Knowledge Graph, Search, Listings, Trips, and others to build scalable and high quality platforms and foundations. Work closely with cross functional partners to define and execute on products and features that enable our guests and hosts to set up their accounts and profiles quickly and easily. Build efficient and reusable backend components, architect reliable, performance and scalable systems. Evaluate and prototype new technologies and techniques that can enable faster iterations and execution across our tech stack. Mentor and support other engineers in the team or in related teams. Your Expertise: 3+ years industry experience Bachelor’s and/or Master’s degree, preferably in CS, or equivalent experience Experience in building and scaling high-quality and high-traffic products (or systems). Ability to evaluate technical approaches and design product solutions to solve real-world problems. Ability to drive alignment, manage projects and effectively collaborate with stakeholders. Your Location: This position is US - Remote Eligible. The role may include occasional work at an Airbnb office or attendance at offsites, as agreed to with your manager. While the position is Remote Eligible, you must live in a state where Airbnb, Inc. has a registered entity. Click here for the up-to-date list of excluded states. This list is continuously evolving, so please check back with us if the state you live in is on the exclusion list . If your position is employed by another Airbnb entity, your recruiter will inform you what states you are eligible to work from. Our Commitment To Inclusion & Belonging: Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply. We strive to also provide a disability inclusive application and interview process. If you are a candidate with a disability and require reasonable accommodation in order to submit an application, please contact us at: reasonableaccommodations@airbnb.com . Please include your full name, the role you’re applying for and the accommodation necessary to assist you with the recruiting process. We ask that you only reach out to us if you are a candidate whose disability prevents you from being able to complete our online application. Equal Employment Opportunity : Airbnb values diversity & belonging and is proud to be an Equal Employment Opportunity employer. All individuals seeking employment at Airbnb are considered without regard to race, color, religion, national origin, age, gender, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, gender expression, sexual orientation, or any other legally protected characteristic. How We'll Take Care of You: Our job titles may span more than one career level. The actual base pay is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future. This role may also be eligible for bonus, equity, benefits, and Employee Travel Credits. Pay Range $162,000 — $186,000 USD Reasonable Accommodations: We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role. A Note on Recruiting Scams: Scammers sometimes pose as Airbnb recruiters to get money or personal information from candidates. A few things that will always be true for Airbnb’s hiring process: our open roles are posted on Airbnb’s Career’s Page at careers.airbnb.com, and our recruiters correspond only from @ airbnb.com or @ ext.airbnb.com email addresses. Our recruiters will never ask for your Social Security number, bank account details, passport, or payment app information while you are interviewing. We’ll also never ask you to pay a fee, send money, deposit or cash a check, or purchase work-related equipment (such as a company laptop) during the interview process. We encourage candidates to remain vigilant of these recruiting scams and not share sensitive information if you do not believe an individual is actually affiliated with Airbnb.
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We're looking for a Product Marketing Manager to tell the story of our products to the advancement and nonprofit leaders who rely on them. You'll be the bridge between Product, Sales, Customer Success, and Marketing: turning what we build into clear positioning, compelling launches, and content that helps our teams win and keep customers. You'll own go-to-market execution for our portfolio, become an expert on the fundraisers we serve, and have real influence on how EverTrue shows up in the market. Who you are: You have 3-5 years of experience in product marketing in B2B SaaS. A track record of launching products and building messaging that measurably helped sales teams win Excellent writing skills: you can make complex functionality simple, specific, and human Comfort presenting to customers, executives, and sales teams Curiosity about customers and the discipline to turn interviews and data into clear insights Strong project management skills and the ability to run several launches at once across teams A collaborative, low-ego approach and comfort working in a fast-moving, growing company Experience marketing to higher education, K–12, or nonprofit organizations, especially advancement, development, or alumni relations teams Experience marketing AI, data, or analytics products What you’ll do: Positioning and messaging: Develop and maintain positioning, value propositions, and messaging frameworks for your products and the personas who buy and use them, from annual giving and alumni relations teams to major gift officers, prospect researchers, and advancement leadership. Product launches: Plan and run go-to-market for new products and features, from tiered launch plans and release notes to internal enablement, customer communications, and campaign assets. Revenue enablement: partner with Revenue Enablement to support Sales and Customer Success with what they need to win: pitch decks, demo narratives, battlecards, objection handling, one-pagers, ROI stories, and training. Customer and market insight: Talk to customers and prospects regularly. Run win/loss analysis, track competitors, and bring what you learn back to Product to shape the roadmap. Content and storytelling: Partner with demand generation and content teams on web copy, case studies, webinars, emails, and conference presence that speak to the realities of advancement work. Customer advocacy: Identify and develop customer champions for case studies, references, testimonials, and speaking opportunities. Measurement: Define success metrics for launches and enablement programs, such as adoption, pipeline influence, and win rates, and use the results to improve. Why You’ll Love to Join Our Team: We offer a comprehensive package designed to support your success, growth, and well-being. Compensation and Core Benefits: A base salary range of $130K - $140K . A 2.5% bonus plan based on company performance. We also provide robust benefits to keep you healthy and secure: We cover 80% of your premium for medical, dental, and vision insurance. We offer a 401k match of up to 3% to support your financial future. Happiness & Well-Being: Our comprehensive employee benefits and perks program provides: A remote-first environment for flexible work. Generous paid time off throughout the year. Investment in your professional growth and development . Opportunities to connect with colleagues both in-person and virtually. The unique chance to contribute to the non-profits and educational institutions you care about, aligning your work with your passions.
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the role We're looking for a Backend Engineer to join our Repository Services team in GitLab's Create stage. The team owns the repository side of Source Code: how code gets into a repository, who may change it, and how those changes are verified. We build this as an access layer on the primitives the Gitaly team provides, for GitLab's own features and for the artificial intelligence agents now writing and pushing code alongside people. You'll work in one of GitLab's oldest and most complex product areas, using Ruby and GraphQL across GitLab.com , self-managed instances, and GitLab Dedicated. Repository Services is a new team, and its first months are about reliability and support, so you'll spend real time on performance and structured query language tuning, caching, rate limiting, testing, observability, and resiliency, with experienced team members to lean on. You'll collaborate with product management, product design, testing, security, user experience research, technical writing, Gitaly, Code Review, and the other Source Code teams. What you'll do Develop secure, well-tested, performant features and improvements using Ruby and GraphQL. Work through complex requirements and legacy constraints to deliver clear solutions while protecting the reliability of this critical system. Design and maintain backend services, application programming interfaces, data models, and business logic that control how code reaches a repository, who may change it, and how it is verified. Build on the primitives Gitaly provides and work closely with the Gitaly team. Triage and fix bugs and support requests for the features the team owns. Collaborate across functions and teams, both asynchronously and synchronously, and involve domain experts when their input will improve the outcome. Use artificial intelligence agents for well-scoped work when they can speed up delivery without sacrificing quality, and critically review their output. Write maintainable code that follows GitLab's standards and contribute to constructive code reviews. Help strengthen reliability by monitoring production health metrics, participating in Tier 2 on-call, troubleshooting incidents, contributing to root cause analysis, and improving observability and resiliency. Share knowledge through code review, technical documentation, and everyday collaboration while learning from others. What you'll bring Professional experience building backend web applications, services, or application programming interfaces, with experience using Ruby and GraphQL. An understanding of relational databases, structured query language, data modeling, caching, background processing, and backend performance practices. Experience contributing to user-facing workflows and maintaining their underlying systems. Experience writing backend unit and integration tests, with familiarity with the testing pyramid, Git, and collaborative code review processes. Experience using artificial intelligence coding agents and reviewing their output, or an interest in building these skills in a complex monorepo. Clear written and spoken English communication skills, including sharing useful status updates in a remote, asynchronous environment. The ability to manage assigned priorities, work through ambiguity, take ownership of your work, and seek guidance when needed. About the team Repository Services is a small backend team in the Create stage, formed in September 2026 when Source Code split into focused teams. As the split is finalized we expect to own repository mirroring, Git Large File Storage (LFS), protected branches and Branch Rules, push rules, Code Owners (shared with Code Review), and commit and tag signing. We build on Gitaly's primitives and meet regularly with the Gitaly team, and our work serves GitLab.com , self-managed instances, and GitLab Dedicated. The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our benefits and equity . Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary. United States Salary Range $115,200 — $194,400 USD How GitLab Supports Full-Time Employees Benefits to support your health, finances, and well-being Flexible Paid Time Off <
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What You'll Do Partner with Sales leadership to ensure initiatives are operationalized and executed effectively. Identify structural GTM efficiency opportunities to improve pipeline quality, deal velocity, coverage, efficiency, and predictability across our sales motions. Build repeatable views of our sales performance across pipeline, conversion, coverage, capacity, productivity, attainment, and key growth initiatives. Build AI-driven analytical workflows – automated closed-loss analysis, Gong transcript classification, distribution QA, account segmentation – that run without manual intervention. Design and implement scalable processes and playbooks that support our sales motions — from lead routing and scoring to rep workflow, with alerting and monitoring frameworks so the system detects its own failures. Present in WBRs, MBRs, and exec forums, translating complex data into clear narratives, insights, and recommendations for senior stakeholders. What You Bring Experience: 5–7 years of experience in Sales Ops, Rev Ops, GTM Ops, GTM Engineering, or a comparable function, ideally in a high-growth SaaS environment. Leadership partnership: Proven ability to be a strategic thought partner to senior Sales leaders and translate insights into action. Analytics: Strong analytical skills and hands-on SQL proficiency, including the ability to understand, troubleshoot, and validate queries independently. Comfortable leveraging AI to accelerate analysis while maintaining a solid understanding of the underlying data and logic. Experience with Redshift, Snowflake, or equivalent data warehouses is preferred. Systems: You have solid working knowledge of Salesforce capabilities and best practices – including building flows, validation rules, cadences, and reports – and production ownership of lead routing and distribution tooling (LeanData, ChiliPiper, or similar). Demonstrated AI fluency: you've built end-to-end automated workflows, not just used AI to assist manual work. You should be able to describe something you've built that runs without you. Business judgment: Strong instincts for balancing operational rigor, governance, and speed, with the ability to distinguish symptoms from root causes. Program management chops: you've owned multi-stakeholder projects end-to-end — scoped them, managed the timeline, resolved blockers, and delivered. You don't need a PM to stay on track. Influence: Clear, confident communicator who can influence across Sales, Marketing, Customer Support, Finance, GTM Operations, Revenue Systems, and Data without direct authority. Brightwheel is committed to creating a diverse and inclusive work environment and is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, gender expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Protecting Our Applicants: Please be aware of recruiting scams impersonating Brightwheel. All legitimate communications come from @ mybrightwheel.com addresses, and we never ask for payment or sensitive personal data as part of our hiring process. If you suspect fraudulent contact, reach out to security@mybrightwheel.com . Thank you for helping us keep our applicant community safe.
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Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work, and strong culture of connection and global inclusion means that no…
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Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work, and strong culture of connection and global inclusion means that no…
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Customers are no longer asking whether AI works—they’re asking what it will change about how they operate. As an AI Success Architect, you’ll help enterprise customers answer that question and turn Asana’s AI capabilities into measurable business results. You’ll own the post-sales relationship for a portfolio of ~50 enterprise accounts, acting as a strategic advisor with accountability for AI adoption, consumption, and commercial outcomes. In this advisory role, you’ll diagnose where AI changes how work gets done and guide the organizational change that makes it stick. This role can either be fully remote depending on which US state you live in, or based in our Chicago office with an office-centric hybrid schedule . If based in-office: The standard in-office days are Monday, Tuesday, and Thursday . Most Asanas have the option to work from home on Wednesdays . Working from home on Fridays depends on the type of work you do and the teams with which you partner . If you're interviewing for this role, your recruiter will share more about the in-office requirements . What you’ll achieve Serve as the trusted advisor and point of accountability for a portfolio of enterprise accounts across the customer lifecycle. Build joint success plans that connect strategic customer goals to measurable results, leading business reviews focused on outcomes and value rather than just usage. Diagnose customer workflows and map them to Asana’s AI capabilities (AI Studio, AI Teammates, and integrations built on the Model Context Protocol, or MCP) to replace manual effort and accelerate decision-making. Assess how customers structure their work in Asana, guiding them to establish habits and governance that supply AI models with rich, consistent context. Lead change management and enablement programs that build internal champions and ensure long-term, sustained adoption. Track AI consumption and adoption against clear baselines and 30/60/90-day benchmarks, translating usage data into a compelling business story. Identify expansion readiness for new AI use cases, products, or broader deployments, initiating conversations and partnering with the account team once validated. Monitor account health, engagement, and sentiment to proactively mitigate risks well ahead of renewals. Partner cross-functionally with Solutions Engineering, Professional Services, and Sales, while sharing structured customer insights with Product and Customer Success leadership. About you Demonstrates curiosity about AI tools and emerging technologies, with a willingness to learn and leverage them to enhance productivity, collaboration, or decision-making. 5+ years of experience in customer success, strategic account management, or enterprise technology, with a track record of driving delivery and adoption for complex, high-value accounts. Proven background managing enterprise relationships across both technical and business stakeholders. Solid understanding of how AI agents function, workflow automation principles, and where AI provides substantial versus incremental impact. Comfort discussing pricing, ROI, and commercial outcomes with senior executives, ideally within consumption-based models. Strong competency in change management and program management across concurrent, long-term initiatives. Effective communication skills across audiences, from executive presentations to tactical working sessions with operations teams. Ability to navigate fast-paced, ambiguous environments with sound judgment. Willingness to travel up to 20% to customer sites as needed. Expe rience with enterprise AI, automation, or workflow platforms (or familiarity with MCP) is a plus. At Asana, we're committed to building teams that include a variety of backgrounds, perspectives, and skills, as this is critical to helping us achieve our mission. If you're interested in this role and don't meet every listed requirement, we still encourage you to apply. What we’ll offer Our comprehens ive compensation package plays a big part in how we recognize you for the impact you have on our path to achieving our mission . We bel ieve that compensation should be reflective of the value you create relative to the market value of your role . To ensure pay is fair and not impacted by biases, we're committed to looking at market value which is why we check ourselves and conduct a yearly pay equity audit . <span class="citation-12243 ci
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Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . JOB DESCRIPTION As a Customer Service Agent II, you’ll join a high performing team of passionate support professionals who know their performance is critical to Coinbase achieving its mission. You will dedicate your time to assisting customers and teammates with inquiries, resolving issues, and ensuring a positive experience for our customers. You will serve as a bridge between the customers and the company, offering empathetic, knowledgeable, and efficient support. What you’ll be doing (ie. job duties): Responsible for providing support for Coinbase customers across multiple channels (phone, messaging & email) by investigating, troubleshooting and resolving customer issues. Use all available resources to ensure high standards are met and work is carried out in the most efficient manner. Be a trusted advisor, listen and empathize so the customer knows they are valued. Ensure their voices are heard through accurate issue tracking and upstream solutions. Take ownership and use critical thinking to find the root cause and solve the customer issue on the first contact. Where this is not possible, ensure all defects are logged appropriately. Seek opportunities to add value for customers through education, proactivity and clear expectation setting. Set a high bar for Customer Service Agents within the organization by setting an example through performance and work ethic. What we look for in you (i.e. job requirements): Motivated by Coinbase’s mission and creating a flawless support experience for our global customer base. Shift and weekend work is a requirement. Minimum of 2-3 years of relevant experience in customer support and/or financial services, crypto, technology. Experience with different channels of support, including voice, messaging, and email. Phenomenal communication skills in order to operate globally across multiple departments and stakeholders. Flexible and adaptable to meeting the evolving needs of a high-growth and fast paced organization. Must be able to read, write and speak in English. Experience at crypto exchanges or in financial services, ideally in payments, trading operations or technical support. Willing to work from an office at Manila, Philippines Nice to haves: Understanding of Google apps, JIRA, Salesforce Service Cloud, or Amazon Connect. Experience working with and partnering with external business partners. Requirements: Demonstrates the ability to responsibly use generative AI tools and copilots (e.g., LibreChat, Gemini, Glean) in daily workflows, continuously learn as tools evolve, and apply human‑in‑the‑loop practices to deliver business‑ready outputs and drive measurable improvements in efficiency, cost, and quality. #P78867 Pay Transparency Notice: The target annual base salary for this position can range as detailed below. Total compensation may also include bonus eligibility and benefits (including medical, dental, and vision). Annual base salary range (excluding bonus): ₱364.61 — ₱383.80 PHP Application Limit: Candidates may submit a maximum of 3 applications within a 6-month period. Equal Opportunity Employer: Coinbase is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or genetic information. Applicants with criminal histories will be considered consistent with applicable federal, state, and local laws. US Applicants: View Employee Rights , Know Your Rights , and E-Verify Notice of Participation. Accommodations: If you are an individual with a disability who needs a reasonable accommodation, email us your request and contact info at accommodations[at]coinbase.com. Need screen reading technology? Click here to download a free compatible screen reader and view the tutorial . Data Privacy & Arbitration: By submitting your application, you agree to our Candidate Privacy Notice . US applicants: By submitting your application, you agree to Arbitration of Disputes .
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role This position is 100% remote and will be based in the UK, Spain, and Ireland. GitLab is looking for an enthusiastic and strategic Business Development Representative (BDR) to join our growing Sales team. As a BDR at GitLab, you get the opportunity to lead the initial outreach to targeted accounts working in conjunction with the Field and Digital Marketing teams as well as the Sales and Customer Success teams. In this role you'll leverage creative marketing and sales tactics to prospect and engage with multiple buyer personas and roles to introduce GitLab's AI-powered DevSecOps platform. You'll be responsible for generating qualified meetings and pipeline for GitLab's Sales organization. Our BDRs come from a diverse background. Many have worked in closing roles previously or managed teams. We have an extensive onboarding and training program at GitLab and you'll be provided with necessary DevOps and GitLab knowledge to fulfill your role. What you’ll do Execute outbound prospecting initiatives to generate qualified meetings and pipeline in your assigned territory. Generate New Logo opportunities and Growth opportunities on existing customer accounts. Conduct high-level discovery conversations with target accounts to understand business needs, qualify opportunities, and create Sales Accepted Opportunities (SAOs). Meet or exceed monthly and quarterly BDR-sourced Sales Accepted Opportunity (SAO) targets (e.g., Stage 1 and Stage 3 opportunities) by consistently converting qualified prospects into opportunities. Research and prioritize target accounts using business and industry knowledge to identify key players, uncover compelling events, and develop tailored outreach strategies. Execute a multi-touch outreach cadence (call, email, social, etc.) to all prospects in your assigned territory using Outreach to maximize engagement and conversion rates. Manage, track, and accurately report all prospecting activities and pipeline in Salesforce to provide clear visibility into performance and forecast. Collaborate with Field, Corporate, and Digital Marketing, Sales, and Customer Success teams to build targeted account lists, campaigns, and call strategies. Attend regional marketing events to engage participants, generate leads, and drive qualified Sales Accepted Opportunities (SAOs). Document and continuously improve Business Development Representative processes in the GitLab handbook in partnership with your Business Development Manager. Mentor new BDR hires to help them ramp quickly and navigate key accounts. What you’ll bring Fluency in German. Previous tech industry experience in an outbound sales development role is required. Positive and energetic phone skills, excellent listening skills, strong writing skills. Ability to prioritize tasks, manage a high volume of outreach, and consistently follow through on prospecting activities. Proven experience taking initiative, persisting through setbacks, and independently driving projects or activities through to successful outcomes. Alignment with our values and working in accordance with those values. Knowledge of business process, roles, and organizational structure. Proficiency in using Salesforce, Sales Navigator, and Outreach or similar prospecting and sequencing tools. The ability to travel for events such as trainings, team offsites, customer meetings, etc. Proficiency in English, our company language, is required for effective communication. About the team As part of GitLab's growing Sales team, you will work closely with the Field and Digital Marketing teams, as well as the Sales and Customer Success teams. Our BDRs come from diverse backgrounds, and we provide extensive onboarding and training so you have the DevOps and GitLab knowledge you need to succeed. You'll partner with Account Executives, working fully remote and distributed across multiple U.S. time zones, collaborating asynchronously through GitLab, video calls, and shared playbooks. This role provides a clear path for advancing to an Account Executive position within GitLab. Remote-Global How GitLab Supports Full-Time Employees Benefits to support your health, finances, and well-being Flexible Paid Time Off Team Member Resource Groups Equity Compensation & Employee Stock Purchase Plan Growth and Development Fund Parental Leave Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Priv
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Why Choose Two Chairs? Compensation: Virginia residents earn a clinical session rate of $58.50/hour (which covers attended sessions, mandatory trainings, and monthly all hands) and an administrative rate of $17.50/hour (which covers documentation, no shows/late cancels, meetings, onboarding). For out-of-state residents, clinical rates range from $58.50 to $85.00/hour based on location. AI-Assisted Documentation : Spend less time on administrative notes and more time on client care with our optional built-in AI documentation tools. Support for Wellness & Professional Growth: Enjoy a wellness/professional development stipend (up to $300 annually), case consultation, free CE credits through monthly APA-accredited courses, Psych Hub membership, and wellness events. Additional W-2 advantages you won’t find with 1099 contract work: No tax headaches – We handle withholdings and filings, so you don’t have to Earn paid sick time – Accrue up to 80 hours per year Merit-based raises – Be recognized and rewarded for your contributions Retirement benefits – Access an employer-sponsored 401(k) plan Malpractice insurance provided – Full coverage at no cost to you Access to state-mandated benefits – Like unemployment, disability, and paid leave where available About You Independently Licensed in Virginia as a Licensed Clinical Social Worker (LCSW), Licensed Marriage and Family Therapist (LMFT), Licensed Professional Counselor (LPC), or Licensed Psychologist (PhD or PsyD). Willing and motivated to become licensed in other states. We'll cover the entire cost. 2+ years of clinical experience with adults (18+), 6+ months of teletherapy experience, proficiency with clinical assessments (e.g., PHQ-9), and comfort with EHR systems. About the Role Deliver remote, evidence-based therapy to adult clients (18+), practicing modalities like CBT, DBT, ACT, MBCT, TLDP, IPT, EFT, and MI. Schedule & Caseload: Maintain a client caseload of 7-20 sessions per week, with a commitment of 8-24 total hours of weekly availability Monday - Friday, 8:00 a.m. - 9:00 p.m. EST. Approximately 85% of total time will be dedicated to direct client care, including ongoing therapy sessions and new client assessments. Available for manager check-ins (1 hour/week during your first 6 weeks, followed by 30 minutes/month. Use data to drive effective treatment and adjust your approach based on client progress. Collaborate with other mental health providers as needed and refer clients when appropriate. All documentation to be completed, signed, and locked in EMR within 48 hours of client contact. About Two Chairs Two Chairs is setting a new standard in mental health care with seamlessly integrated therapy and psychiatry delivered by highly trained clinicians, powered by smart technology, and measured for real impact. By combining timely access, personalized care, and proven outcomes — we’re creating a system that works — for patients, providers, health plans, and clinicians alike. With that, we're excited and honored to have been recognized as a 2025 Great Place to Work and 2025 Fortune’s Best Workplaces in Healthcare . One of our company values is "Embrace Differences" and diversity, equity, inclusion, and belonging are the principles guiding how we build our business and teams. We encourage interested candidates from all backgrounds to apply, even if you don't think they meet some expectations of the role. What to Expect After Applying: Our Interview Process Typically takes 2 weeks Recruiter Interview: 45-minute phone interview with one of our Clinical Recruiters Clinical Interview: 45-minute video interview with one of our Clinical Managers Once you complete your interviews and sign your offer, you can begin onboarding in as little as 7 days! Important Notes : If you need a reasonable accommodation, please let your recruiter know so our People Team can assist you. Please stay alert for job scams: All communication will come from official Two Chairs email domains (@twochairs.com or @twochairscareers.com). See tips from the FTC to avoid job scams: https://www.consumeraffairs.com/news/ftc-offers-tips-on-avoiding-job-scams-041321.html See our AI Usage Policy for Hiring here Clinical Rate $58.50 — $85 USD
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Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving…
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Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving…
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Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving…
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About Pinterest: Millions of people around the world come to our platform to find creative ideas, dream about new possibilities and plan for memories that will last a lifetime. At Pinterest, we’re on a mission to bring everyone the inspiration to create a life they love, and that starts with the people behind the product. Discover a career where you ignite innovation for millions, transform passion into growth opportunities, celebrate each other’s unique experiences and embrace the flexibility to do your best work. Creating a career you love? It’s Possible. At Pinterest, AI isn't just a feature, it's a powerful partner that augments our creativity and amplifies our impact, and we’re looking for candidates who are excited to be a part of that. To get a complete picture of your experience and abilities, we’ll explore your foundational skills and how you collaborate with AI. Through our interview process, what matters most is that you can always explain your approach, showing us not just what you know, but how you think. You can read more about our AI interview philosophy and how we use AI in our recruiting process here . As a Lead Creative Producer on Pinterest’s House of Creative team, you will lead end-to-end creative production for complex, high-impact marketing programs across multiple channels and workstreams. This role is built for a producer who is equally strong at production execution and in-house cross-functional leadership. You will partner closely with Creative, Marketing, Product, Comms, Media, Legal, Finance, and external production partners to move work from early concept through final delivery. Success in this role is not only getting the work made. It is creating clarity around how the work gets made: establishing a shared plan, keeping milestones and dependencies visible, aligning the right decision-makers, surfacing risks and tradeoffs early, and ensuring cross-functional teams understand what is happening, what is changing, and what is needed from them. What you’ll do: Lead creative production from concept through delivery across large, integrated marketing campaigns and programs spanning film/video, photography, social, digital, experiential, and other brand expressions Set production strategy across multiple concurrent programs, including scoping, resourcing, budgets, schedules and vendor planning Build integrated production plans that clarify roles, milestones, dependencies, decisions and handoffs for cross-functional partners Serve as a key connective point across in-house Creative, Marketing, Product, Comms, Media, Legal, Finance, and other partner teams, creating clarity around roles, milestones, dependencies, decisions, and handoffs Partner with senior creative and marketing leaders to pressure-test ambition, feasibility, timing, and investment and translate changes into clear production implications and tradeoffs Identify risks early, recommend solutions and escalate decisions at the right time to protect quality, timelines and budget Lead external production partners, including agencies, production companies, photographers, directors and specialist vendors Advocate for the highest level of creative craft while balancing business priorities, production realities, budgets, and timelines Use AI thoughtfully to accelerate appropriate production workflows such as planning, research, synthesis, documentation, and repetitive tasks while maintaining critical judgment, accuracy, confidentiality, and ownership of final outcome Mentor and support other producers and contribute to the evolution of production standards, tools, and practices across House of Creative What we’re looking for: A minimum of 8 years of experience in integrated creative production across in-house brand or marketing organizations and/or agency teams Bachelor's degree in a relevant field such as marketing, communications or production, or equivalent experience Robust hands-on production experience across large, multi-channel campaigns, with deep knowledge of film/video production and strong fluency across photography, social, digital, experiential, and other integrated formats Demonstrated success operating within, or deeply embedded with, complex in-house creative and marketing organizations Experience leading highly cross-functional programs and creating alignment across teams with different goals, timelines, and decision-makers Exceptional communication and stakeholder-management skills, including a track record of proactively keeping teams aligned on schedules, milestones, dependencies, changes, and decisions Strong production judgment with the ability to independently manage budgets, scopes, resources, vendors, timelines, and risk Ability to influence without authority, navigate ambiguity, and know when an issue should be resolved at the working level versus escalated for leadership decision Experience managing external agencies and production partners while maintaining strong internal relationships and accountability Relocation Statement: This position is not eligible for relocation assistance. Visit our PinFlex page to learn more about our working model. In-Office Requirement Statement: We recognize that the ideal environment for work is situational and may differ across departments. What this looks like day-to-day can vary based on the needs of each organization or role. This role will need to be in the office for in-person collaboration 1-2 times per week and therefore needs to be in a commutable distance from the following office: Los Angeles. #LI-REMOTE # LI-JH4 At Pinterest we believe the workplace should be equitable, inclusive, and inspiring for every employee. In an effort to provide greater transparency, we are sharing the base salary range for this position. The position is also eligible for equity. Final salary is based on a number of factors including location, travel, relevant prior experience, or particular skills and expertise. Information regarding the culture at Pinterest and benefits available for this position can be found here . US based applicants only $120,321 — $247,718 USD Our Commitment to Inclusion: Pinterest is an equal opportunity employer and makes employment decisions on the basis of merit. We want to have the best qualified people in every job. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, religion or religious creed, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, age, marital status, status as a protected veteran, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member) or any other consideration made unlawful by applicable federal, state or local laws. We also consider qualified applicants regardless of criminal histories, con
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Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving…
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role open to candidates residing ideally in the Eastern or Central Time Zone. Candidates should be authorized to work for any employer in the United States. There is a requirement for 5-10% travel throughout the year. What would you be doing? Develop and maintain in-depth knowledge of McGraw Hill Higher Education’s digital products, including Connect and SIMnet, as well as foundational learning science and instructional design concepts. Utilize Salesforce and Gainsight to manage sales pipelines, track customer stages, measure pipeline velocity, and analyze customer data. Partner with Sales and Customer Success teams to assess customer needs, develop implementation plans, and support retention and new business opportunities. Oversee implementation processes for new and returning customers, ensuring they are positioned to achieve improved outcomes and a positive experience. Conduct one-on-one and group Zoom meetings to provide consultative guidance, training, and support tailored to customer needs and goals. Provide timely follow-up and resolve customer issues through troubleshooting, research, and collaboration with internal teams, including Sales, Product, Implementation, and Technical Support. Participate in team meetings, strategy sessions, and professional development while sharing customer feedback and ideas to help improve products and services. We’re looking for someone with: Bachelor’s Degree. 1-2 years experience in customer success or similar role related to software implementation (higher education experience highly preferred). Exceptional communication and presentation skills to effectively train and support customers with varying levels of technical acumen and confidence. Ability to excel in a remote setting. This is primarily a work-from-home position that requires a high level of communication, organization, and attention to detail. Positive attitude, purpose-driven spirit, and growth mindset for embracing challenges. Instructional design, teaching and/or coaching experience also a plus. Experience using Salesforce and Gainsight is preferred. Why work for us? The work you do at McGraw Hill will be work that matters. As the leading education partner for millions of educators, learners and professionals, we are expanding the possibilities of content and technology to make learning better in a connected world. Play your part and experience a sense of fulfilment that will inspire you to even greater heights. The pay range for this position is between $60,000 - $70,000 annually. However, base pay offered may vary depending on job-related knowledge, skills, experience, and location. An annual bonus plan may be provided as part of the compensation package, in addition to a full range of medical and/or other benefits, depending on the position offered. Click here to learn more about our benefit offerings. McGraw Hill recruiters always use a “@mheducation.com” or "@careers.mheducation.com” email addresses and/or from our Applicant Tracking System, iCIMS. Any variation of this email domain should be considered suspicious. Additionally, McGraw Hill recruiters and authorized representatives will never request sensitive information in email. 51415 To apply: https://weworkremotely.com/remote-jobs/mcgraw-hill-llc-customer-success-representative-inside
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Join us on this journey and let’s build the future of finance together! What is this role about? 🚀 As a CRM Manager , you build and run the customer journeys that guide Bondora’s customers through their whole lifecycle: from their first loan application and onboarding, to repeat loans and add-ons, to the moments when repayments get difficult. You’ll be one of three CRM Managers in Bondora’s CRM & Customer Value team, reporting to the Head of CRM & Customer Value. Our CRM runs on Braze, with unusually rich customer and loan data and value signals already flowing in. You’ll decide what to build by its value in loans and euros, prove what works against holdout groups, and treat every customer fairly: a loan is a financial decision, not a shopping cart. Your main responsibilities 🎯 Build and run customer journeys in Braze across the lifecycle: application and onboarding, repeat loans and add-ons, reactivation, and payment difficulty, with QA before every launch and zero customer-facing errors. Design journeys around the customer’s situation: triggers, timing, cadence, channels and fallback, stop rules, and handovers to self-service, a human or another journey. Prove what works: build a control or holdout into every journey and report results as business outcomes (signed loans, revenue, arrears), not opens or clicks. Prioritise by value: size opportunities in loans and euros before building, and rank your work by value rather than volume. Own compliance and risk suppression: classify messages correctly, respect consent, never send commercial messages to customers showing payment risk, and involve Legal and Risk before launch. Keep the data reliable: validate events and attributes, fix journeys that act on wrong or late data, and escalate upstream issues with evidence. Move legacy communications into Braze and work through the team’s shared rules: one intake route for requests, and clean handovers with the other CRM Managers. What would ensure success in this role?💪 5+ years of hands-on experience in CRM or lifecycle marketing. Experience in lending, fintech or recurring-revenue businesses is a plus. Hands-on production experience in Braze or a comparable platform (Iterable, Customer.io, Salesforce Marketing Cloud): journeys, segmentation, event and API triggers, dynamic content and QA. You build it yourself, not through an agency. Experience designing journeys for different lifecycle stages, built around the customer’s situation rather than a fixed sequence. Experimentation literacy: you design tests with holdouts, read business outcomes rather than open rates, and can pull your own data (SQL or a product analytics tool). Commercial judgment: you can estimate what an improvement is worth in loans and euros and decide what to build first. Sound compliance judgment: transactional vs. promotional messages, consent, and responsible treatment of customers in a credit business. A habit of checking data before trusting it, and of fixing problems at the root. Working expertise in email, SMS and WhatsApp, with modular, localisable content for several markets. A habit of using AI to speed up QA and analysis, with the judgment to know when not to trust it. High ownership and a bias to action: you’d rather ship something good this week than something perfect next quarter, and you drive conversations with Product, Engineering, Legal and Risk toward decisions. What can you expect at Bondora? Contribute to Bondora’s ambitious goal of reaching 1BN in revenue. Your skills and efforts will directly impact our growth trajectory and shape the future of our company. Our employees deserve the best. We recognize our people with a competitive salary and a generous benefits package (5 weeks of vacation, private healthcare compensation, hobby grant, mental healthcare support, share options and much more!) We provide an environment that encourages your personal and professional growth. As we constantly evolve and innovate, you’ll have endless opportunities (and budget) to expand your skills and skyrocket your career. The next steps If you have the guts, ideas, and a team vision, apply now! Our hiring process: 1️⃣ Meet Anna , our Recruiter — your first chat to share your story and ambitions. 2️⃣ Meet Mario , CMO. 3️⃣ Tackle a home task to showcase your skills. 4️⃣ Complete our personality and logic assessments via Alva Labs. 5️⃣ Meet Pärtel Tomberg , our CEO. 6️⃣ Bar Raiser interview with Olga Kikas , our Chief of People. 7️⃣ 🎉 If the stars align — welcome to Bondora! Join our team of Bondorians, and let's make it happen! If you'd like to read how Bondora collects, uses, and protects your personal data during recruitment, please see HERE. To apply: https://weworkremotely.com/remote-jobs/bondora-crm-manager
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Responsibilities: Administer, configure and maintain the HubSpot CRM platform, including properties, data structures, user permissions and lifecycle stages. Develop, maintain and optimize HubSpot workflows, automation rules and lead management processes. Configure and maintain integrations between HubSpot and other business systems, ensuring reliable data synchronization and resolving integration issues. Monitor CRM data quality, troubleshoot system issues and implement improvements to ensure stable and efficient platform operation. Support marketing automation activities, including campaign workflows, lead nurturing, segmentation and lead scoring. Monitor automation and campaign performance, identify potential issues and implement improvements. Collaborate with business stakeholders to translate operational and marketing requirements into scalable CRM configurations and automated processes. Requirements: Hands-on experience administering, configuring and supporting HubSpot CRM, including workflows, properties, permissions and data management. Good understanding of CRM data models, lifecycle stages, lead management and business process automation. Practical experience troubleshooting CRM issues, maintaining data quality and managing system configurations. Experience with CRM integrations, data synchronization or API-based connectivity between business systems. Understanding of marketing automation concepts, including email automation, lead nurturing, segmentation and campaign reporting. Ability to translate business requirements into reliable technical solutions and work effectively with both technical and non-technical stakeholders. English fluency, German would be an advantage This position is for a company that fosters innovation and values collaboration. This resonates deeply with talaint’s core mission, and we believe it could be a compelling step forward for your career. In case you are interested in the position, please send your CV in English and we would be happy to discuss it further. Please note that only shortlisted candidates will be contacted by our consultants. Applying for this position, you are authorizing talaint to work and process your personal information following the Law for Personal Data Protection. Agency license Number 2123 was issued on 04.10.2016. To apply: https://weworkremotely.com/remote-jobs/talaint-hubspot-crm-administrator
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Headquarters: Tacoma, Washington, United States URL: http://www.crisisconnections.org Description Position Title: Recovery Helpline Specialist Reports to: WA Recovery Helpline Manager Type: Full-time, Non-Exempt. Pay rate: $26.79/hour Union Representation: Represented by OPEIU Location: Fully Remote, must be located in WA state Schedule: Monday-Friday: 8:00 AM to 4:00 PM Crisis Connections provides a variety of telephone-based support services that are easily accessible to anyone in our community experiencing crisis. Our service area includes King County and WA State. Our passion is to foster resilience and wellbeing for all by connecting people to accessible and compassionate support. POSITION SUMMARY : The Washington Recovery Help Line Specialist is responsible for supporting and responding to incoming calls on the Recovery Helpline. The Specialist provides support in identifying appropriate resources and referrals to those struggling with issues related to substance use disorder[ND1] The Specialist responds to calls on the Help Line by email and text and performs quality assurance screening for all calls completed. The Specialist is expected to facilitate warm transfers to other providers and will make follow-up calls to ensure the callers are connected with specific resources. SERVICE DELIVERY Responds to incoming phone calls, emails, and text messages from individuals seeking information about recovery-related resources for those struggling with substance use disorder. Demonstrates knowledge of Washington State resources for substance abuse, Demonstrates knowledge of Recovery Help Line resources, including competent use of Vision Link database, competent use of MOUD (Medication for Opioid Use Disorder) Locator, and competent use of non-computerized information. Demonstrates knowledge of phone room protocol and procedure. Provides adequate consultation to professionals and non-professionals. Timely completion of call back and follow-up calls. Accurate and timely completion of Vision Link call logging and QA as assigned. Makes appropriate use of the Shift Supervisor. Participates in training and other non-phone room responsibilities as assigned. PROFESSIONAL DEVELOPMENT Participates in program meetings and planning on site as directed by the Director. Attends at least four (4) training courses and in-services annually. QUANTITY AND QUALITY OF WORK/WORK HABITS Arrives at work on time and maintains regular attendance; works assigned shifts and other shifts when needed. Follows personnel policies and procedures. Written and verbal communication is clear, concise, accurate, and thorough. Demonstrates genuine relationships by cooperating with others, handling disagreements directly with the person(s) concerned in a truthful and open manner, and accepting constructive feedback. Shows respect to co-workers, volunteers, and customers/clients. Makes appropriate use of the supervisor. Promotes a healthy work environment by demonstrating collaborative decision-making and team-building behaviors; provides peer support and motivates staff and volunteers to outstanding performance. Suggests solutions to identified problems. Requirements Preferred Bachelor of Art in social or human sciences and/or two years working in addiction treatment settings. Experience working in a call center or conducting telephone assessments as a staff member or volunteer. Substance Use Disorder Professional or Trainee is a plus. Evidence of ability to work with a team of clinical staff and volunteers in a fast-paced environment. Excellent communication and interpersonal skills. High level of attention to detail. Should be proficient with the application of communication technology. Must have a private and confidential location to perform duties. DISCLAIMER: The information presented indicates the general nature and level of work expected of employees in this classification. It is not designed to contain, or to be interpreted as, a comprehensive inventory of all duties, responsibilities, qualifications, and objectives required of employees assigned to this job. As an adaptive organization, responsibilities can and will change in alignment with greater efficiencies and mission metrics. EQUAL EMPLOYMENT OPPORTUNITY AND NON-DISCRIMINATION: Crisis Connections (CC) is committed to equal opportunity for all employees and applicants. CC does not discriminate with regards to hiring, assignment, promotion, or other conditions of staff employment because of race, color, religion, sex, national origin, age, marital status, sexual orientation, gender, gender identity, veteran status, disability, genetic information, or any other status protected under local, state, or federal law. In accordance with the Americans with Disabilities Act, upon request, reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of our positions. Crisis Connections is an equal opportunity employer. We value having employees whose skills, experience and background reflect the diverse populations we serve. To apply: https://weworkremotely.com/remote-jobs/crisis-connections-recovery-specialist
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Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . As a Customer Service Agent II, you’ll join a high performing team of passionate support professionals who know their performance is critical to Coinbase achieving its mission. You will dedicate your time to assisting customers and teammates with inquiries, resolving issues, and ensuring a positive experience for our customers. You will serve as a bridge between the customers and the company, offering empathetic, knowledgeable, and efficient support. What you’ll be doing (ie. job duties): Responsible for providing support for Coinbase customers across multiple channels (phone, messaging & email) by investigating, troubleshooting and resolving customer issues. Use all available resources to ensure high standards are met and work is carried out in the most efficient manner. Be a trusted advisor, listen and empathize so the customer knows they are valued. Ensure their voices are heard through accurate issue tracking and upstream solutions. Take ownership and use critical thinking to find the root cause and solve the customer issue on the first contact. Where this is not possible, ensure all defects are logged appropriately. Seek opportunities to add value for customers through education, proactivity and clear expectation setting. Set a high bar for Customer Service Agents within the organization by setting an example through performance and work ethic. What we look for in you (i.e. job requirements): Motivated by Coinbase’s mission and creating a flawless support experience for our global customer base. Shift and weekend work is a requirement. Minimum of 2-3 years of relevant experience in customer support and/or financial services, crypto, technology. Experience with different channels of support, including voice, messaging, and email. Phenomenal communication skills in order to operate globally across multiple departments and stakeholders. Flexible and adaptable to meeting the evolving needs of a high-growth and fast paced organization. Must be able to read, write and speak in English. Experience at crypto exchanges or in financial services, ideally in payments, trading operations or technical support. Willing to work from an office at Hyderabad, India Nice to haves: Understanding of Google apps, JIRA, Salesforce Service Cloud, or Amazon Connect. Experience working with and partnering with external business partners. Requirements: Demonstrates the ability to responsibly use generative AI tools and copilots (e.g., LibreChat, Gemini, Glean) in daily workflows, continuously learn as tools evolve, and apply human‑in‑the‑loop practices to deliver business‑ready outputs and drive measurable improvements in efficiency, cost, and quality. #P78778 Pay Transparency Notice: The target annual base salary for this position can range as detailed below. Total compensation may also include bonus eligibility and benefits (including medical, dental, and vision). Annual base salary range (excluding bonus): ₹700,000 — ₹700,000 INR Application Limit: Candidates may submit a maximum of 3 applications within a 6-month period. Equal Opportunity Employer: Coinbase is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or genetic information. Applicants with criminal histories will be considered consistent with applicable federal, state, and local laws. US Applicants: View Employee Rights , Know Your Rights , and E-Verify Notice of Participation. Accommodations: If you are an individual with a disability who needs a reasonable accommodation, email us your request and contact info at accommodations[at]coinbase.com. Need screen reading technology? Click here to download a free compatible screen reader and view the tutorial . Data Privacy & Arbitration: By submitting your application, you agree to our Candidate Privacy Notice . US applicants: By submitting your application, you agree to Arbitration of Disputes .
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Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . As a Customer Success Agent you will serve as a primary subject matter expert for Coinbase’s products, providing world-class service and support to our most valued customers. You’ll join a team of customer focused support professionals who know their performance is essential to Coinbase achieving its mission. We’re looking for an individual who has a passion for making the customer experience seamless and phenomenal. What you’ll be doing (ie. job duties): Responsible for providing support for high-profile Coinbase customers across multiple channels (phone, messaging & email) by investigating, troubleshooting and resolving customer issues. Use all available resources to ensure high standards are met and work is carried out in the most efficient manner. Be a trusted advisor, listen and empathize so the customer knows they are valued. Ensure their voices are heard through accurate issue tracking and upstream solutions. Take ownership and use critical thinking to find the root cause and solve the customer issue on the first contact. Where this is not possible, ensure all defects are logged appropriately. Seek opportunities to add value for customers through education, proactivity and clear expectation setting. You will be responsible for providing best in class customer support, handling customers proactively to mitigate issues, handling contacts through to resolution, and collaborating across teams of subject matter specialists to fix issues with urgency. Model an investigative mentality: utilize data and customer feedback to help address critical customer issues at the root cause and eliminate defects in the customer experience. Proactively identify customer needs before they become an issue to simplify the customer experience, reduce friction, and strengthen trust in Coinbase. Champion clear communication with internal and external partners to align on solutions and drive results. Develop a deep understanding of Coinbase products and ongoing changes in the macro crypto environment so you can guide customers to navigate the quickly moving and ever changing crypto world and unlock additional features, services, and products that benefit their unique profile. What we look for in you (ie. job requirements): This role requires full-time, in-office presence, five days a week. Willingness to work nights and weekends to support the 24/7 nature of cryptocurrency markets. Motivated by Coinbase’s mission and creating a seamless experience for our highest value customers. Minimum of 3 years of relevant experience in a customer service or support role in a fast paced environment including working with high value customers. Basic knowledge of blockchain, web3, staking, ROI/staking rewards, self-custody, and/or crypto. Flexible and adaptable to meet the evolving needs of a high-growth and fast paced organization. Fantastic communication and relationship management skills, passion for assisting customers to use Coinbase products successfully, and an eagerness to create a community of high value Coinbase power users. Demonstrates the ability to responsibly use generative AI tools and copilots (e.g., LibreChat, Gemini, Glean) in daily workflows, continuously learn as tools evolve, and apply human-in-the-loop practices to deliver business-ready outputs and drive measurable improvements in efficiency, cost, and quality. Nice to haves: Experience at crypto exchanges or in financial services, ideally in payments, trading operations or technical support. High level of proficiency in cryptocurrency and Coinbase products Experience in training and/or quality auditor roles Experience in Banking, Wealth Management, Corporate Finance, Asset Management or FinTech Understanding of Google apps, JIRA, Salesforce Service Cloud, or Amazon Connect. #P78777 Pay Transparency Notice: The target annual base salary for this position can range as detailed below. Total compensation may also include bonus eligibility and benefits (including medical, dental, and vision). Annual base salary range (excluding bonus): ₹700,000 — ₹700,000 INR Application Limit: Candidates may submit a maximum of 3 applications within a 6-month period. Equal Opportunity Employer: Coinbase is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or genetic information. Applicants with criminal histories will be considered consistent with applicable federal, state, and local laws. US Applicants: View Employee Rights , Know Your Rights , and E-Verify Notice of Participation. Accommodations: If you are an individual with a disability who needs a reasonable accommodation, email us your request and contact info at accommodations[at]coinbase.com. Need screen reading technology? Click here to download a free compatible screen reader and view the tutorial . Data Privacy & Arbitration: By submitting your application, you agree to our Candidate Privacy Notice . US applicants: By submitting your application, you agree to Arbitration of Disputes .
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Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . As a Customer Success Agent you will serve as a primary subject matter expert for Coinbase’s products, providing world-class service and support to our most valued customers. You’ll join a team of customer focused support professionals who know their performance is essential to Coinbase achieving its mission. We’re looking for an individual who has a passion for making the customer experience seamless and phenomenal. What you’ll be doing (ie. job duties): Responsible for providing support for high-profile Coinbase customers across multiple channels (phone, messaging & email) by investigating, troubleshooting and resolving customer issues. Use all available resources to ensure high standards are met and work is carried out in the most efficient manner. Be a trusted advisor, listen and empathize so the customer knows they are valued. Ensure their voices are heard through accurate issue tracking and upstream solutions. Take ownership and use critical thinking to find the root cause and solve the customer issue on the first contact. Where this is not possible, ensure all defects are logged appropriately. Seek opportunities to add value for customers through education, proactivity and clear expectation setting. You will be responsible for providing best in class customer support, handling customers proactively to mitigate issues, handling contacts through to resolution, and collaborating across teams of subject matter specialists to fix issues with urgency. Model an investigative mentality: utilize data and customer feedback to help address critical customer issues at the root cause and eliminate defects in the customer experience. Proactively identify customer needs before they become an issue to simplify the customer experience, reduce friction, and strengthen trust in Coinbase. Champion clear communication with internal and external partners to align on solutions and drive results. Develop a deep understanding of Coinbase products and ongoing changes in the macro crypto environment so you can guide customers to navigate the quickly moving and ever changing crypto world and unlock additional features, services, and products that benefit their unique profile. What we look for in you (ie. job requirements): This role requires full-time, in-office presence, five days a week. Willingness to work nights and weekends to support the 24/7 nature of cryptocurrency markets. Motivated by Coinbase’s mission and creating a seamless experience for our highest value customers. Minimum of 3 years of relevant experience in a customer service or support role in a fast paced environment including working with high value customers. Basic knowledge of blockchain, web3, staking, ROI/staking rewards, self-custody, and/or crypto. Flexible and adaptable to meet the evolving needs of a high-growth and fast paced organization. Fantastic communication and relationship management skills, passion for assisting customers to use Coinbase products successfully, and an eagerness to create a community of high value Coinbase power users. Demonstrates the ability to responsibly use generative AI tools and copilots (e.g., LibreChat, Gemini, Glean) in daily workflows, continuously learn as tools evolve, and apply human-in-the-loop practices to deliver business-ready outputs and drive measurable improvements in efficiency, cost, and quality. Nice to haves: Experience at crypto exchanges or in financial services, ideally in payments, trading operations or technical support. High level of proficiency in cryptocurrency and Coinbase products Experience in training and/or quality auditor roles Experience in Banking, Wealth Management, Corporate Finance, Asset Management or FinTech Understanding of Google apps, JIRA, Salesforce Service Cloud, or Amazon Connect. #P78776 Pay Transparency Notice: The target annual base salary for this position can range as detailed below. Total compensation may also include bonus eligibility and benefits (including medical, dental, and vision). Annual base salary range (excluding bonus): ₹700,000 — ₹700,000 INR Application Limit: Candidates may submit a maximum of 3 applications within a 6-month period. Equal Opportunity Employer: Coinbase is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or genetic information. Applicants with criminal histories will be considered consistent with applicable federal, state, and local laws. US Applicants: View Employee Rights , Know Your Rights , and E-Verify Notice of Participation. Accommodations: If you are an individual with a disability who needs a reasonable accommodation, email us your request and contact info at accommodations[at]coinbase.com. Need screen reading technology? Click here to download a free compatible screen reader and view the tutorial . Data Privacy & Arbitration: By submitting your application, you agree to our Candidate Privacy Notice . US applicants: By submitting your application, you agree to Arbitration of Disputes .
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We want cash to become the benchmark for aid, much as the index fund became the benchmark for investing, so that every aid dollar is held to one question: is this doing more good than giving the money directly to people living in poverty? We’re growing fast, and this is a rare and important moment to join. We expect to hit $1B in revenue in 2026 with significant growth forecast for 2027. At the same time we are building a new technology stack and operating model designed for a roughly 10x change in scale, and we are actively pursuing partnerships with major funders to move even more money in bigger ways, to people who need it. We are known for our extensive integration of technology into field processes; our quantitative approach to performance measurement; and our commitment to rigorous, independent, experimental evaluation of our impact, with multiple Randomized Control Trials completed and others in progress. How we work Our team spans 20+ countries and 69 languages. Our culture is candid, analytical, and non-hierarchical. We expect high ownership and give people real responsibility early. Our values are central to how we hire, work, and grow, and they are deliberately opinionated: Recipients first. Recipients’ preferences come before those of donors or ourselves. Team next. We optimize for organizational success, not individual success. Be proactively candid. We say what we believe and share information openly. Create positive energy. We aim to be a source of energy for colleagues, not a drain. Think rigorously; act quickly. We reason from first principles, then act rather than debate. Know yourself and grow. We own our imperfections and seek feedback to grow. Accept reality. Propose solutions. We focus on what can change and bring solutions, not just problems. Be productively ambitious. We take risks for step-change impact, not incremental progress. If they describe how you like to work and they energize you, this could be a great fit. Want to learn more? Read and listen: We are one of Time100’s Most Influential Companies of 2026, and our work has been covered by The Economist , NPR , TED , and The Washington Post . We're now preparing to deliver billions of dollars a year to people in extreme poverty, if funding allows. Read our CEO's essay on what that will take. Priority Application Deadline: November 9, 2026 Location: This role is remote but must overlap with an East Africa timezone by at least 3 hours . We are unable to sponsor or take over sponsorship of employment visas in the U.S. or U.K. at this time. About this role The Monitoring and Evaluation (M&E) Associate for Rapid Experimentation will support the execution and analysis of A/B tests across GiveDirectly’s programs, contributing to the use of data to inform program and product decisions. This role is fast-paced and iterative - the team runs frequent, lightweight experiments designed to generate actionable answers quickly, and then uses those learnings to refine and improve programs in real time. This includes: Supporting the execution and analysis of rapid A/B tests across GiveDirectly projects , ensuring that experiments are implemented effectively and contribute to learning within and across projects Ensuring experiments are implemented correctly, measured reliably, and analyzed to produce clear and credible results , working closely with Programs, Product, Research teams, and external academic partners to align experimental design with program delivery, data collection, and operational realities Translating findings into actionable insights and well-structured learning products that serve multiple audiences - internal program and product teams, and external academic partners, ensuring results inform both immediate decisions and longer-term program direction In practice, this role is about managing a high volume of rapid experiments and turning results into clear, credible evidence that continuously shapes how GiveDirectly’s programs are refined and improved. Reports to: Senior Manager, Monitoring and Evaluation Level : Associate Travel Requirement: This role is based in Rwanda. Travel within East Africa is a regular part of the role, estimated at up to 25% of the time, to support field operations across country programs.Additional international travel may occur for trainings or team convenings, as needed (estimated up to 10%) What you’ll do: Execute and manage A/B tests across programs Conduct power calculations to ensure experiments are both statistically rigorous and feasible to implement within program constraints Set up pre-specified experimental designs, applying defined experimental groups, outcome measures, and measurement timelines Review experiment setups prior to launch and flag execution and measurement risks that may affect interpretability Ensure experiments are well-coordinated and executed as designed, aligning implementation with research plans and integrating smoothly into program delivery across Programs and Product teams Work at a fast pace across a portfolio of 2–3 live A/B tests at any given time, designed to generate actionable answers quickly and feed rapid iteration of programs and products Ensure accurate measurement and high-quality data for experiments Collaborate with external Principal Investigators (PIs) to ensure measurement approaches and data collection are aligned with research design and implementation realities Ensure experimental outcomes are captured accurately and consistently by applying established indicator and measurement approaches Prepare and manage datasets that are clean, well-structured, and ready for analysis using survey, administrative, and product data Identify and flag data quality risks (e.g., missingness, inconsistencies, measurement error) that could affect the validity of experimental conclusions Conduct targeted literature reviews to ensure measurement approaches are grounded in evidence and al
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Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . Insert Standard Intro HERE As a Customer Success Agent you will serve as a primary subject matter expert for Coinbase’s products, providing world-class service and support to our most valued customers. You’ll join a team of customer focused support professionals who know their performance is essential to Coinbase achieving its mission. We’re looking for an individual who has a passion for making the customer experience seamless and phenomenal. What you’ll be doing (ie. job duties): Responsible for providing support for high-profile Coinbase customers across multiple channels (phone, messaging & email) by investigating, troubleshooting and resolving customer issues. Use all available resources to ensure high standards are met and work is carried out in the most efficient manner. Be a trusted advisor, listen and empathize so the customer knows they are valued. Ensure their voices are heard through accurate issue tracking and upstream solutions. Take ownership and use critical thinking to find the root cause and solve the customer issue on the first contact. Where this is not possible, ensure all defects are logged appropriately. Seek opportunities to add value for customers through education, proactivity and clear expectation setting. You will be responsible for providing best in class customer support, handling customers proactively to mitigate issues, handling contacts through to resolution, and collaborating across teams of subject matter specialists to fix issues with urgency. Model an investigative mentality: utilize data and customer feedback to help address critical customer issues at the root cause and eliminate defects in the customer experience. Proactively identify customer needs before they become an issue to simplify the customer experience, reduce friction, and strengthen trust in Coinbase. Champion clear communication with internal and external partners to align on solutions and drive results. Develop a deep understanding of Coinbase products and ongoing changes in the macro crypto environment so you can guide customers to navigate the quickly moving and ever changing crypto world and unlock additional features, services, and products that benefit their unique profile. What we look for in you (ie. job requirements): This role requires full-time, in-office presence, five days a week. Willingness to work nights and weekends to support the 24/7 nature of cryptocurrency markets. Motivated by Coinbase’s mission and creating a seamless experience for our highest value customers. Minimum of 3 years of relevant experience in a customer service or support role in a fast paced environment including working with high value customers. Basic knowledge of blockchain, web3, staking, ROI/staking rewards, self-custody, and/or crypto. Flexible and adaptable to meet the evolving needs of a high-growth and fast paced organization. Fantastic communication and relationship management skills, passion for assisting customers to use Coinbase products successfully, and an eagerness to create a community of high value Coinbase power users. Demonstrates the ability to responsibly use generative AI tools and copilots (e.g., LibreChat, Gemini, Glean) in daily workflows, continuously learn as tools evolve, and apply human-in-the-loop practices to deliver business-ready outputs and drive measurable improvements in efficiency, cost, and quality. Nice to haves: Experience at crypto exchanges or in financial services, ideally in payments, trading operations or technical support. High level of proficiency in cryptocurrency and Coinbase products Experience in training and/or quality auditor roles Experience in Banking, Wealth Management, Corporate Finance, Asset Management or FinTech Understanding of Google apps, JIRA, Salesforce Service Cloud, or Amazon Connect. # P78865 Pay Transparency Notice: The target annual base salary for this position can range as detailed below. Total compensation may also include bonus eligibility and benefits (including medical, dental, and vision). Annual base salary range (excluding bonus): ₹700,000 — ₹700,000 INR Application Limit: Candidates may submit a maximum of 3 applications within a 6-month period. Equal Opportunity Employer: Coinbase is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or genetic information. Applicants with criminal histories will be considered consistent with applicable federal, state, and local laws. US Applicants: View Employee Rights , Know Your Rights , and E-Verify Notice of Participation. Accommodations: If you are an individual with a disability who needs a reasonable accommodation, email us your request and contact info at accommodations[at]coinbase.com. Need screen reading technology? Click here to download a free compatible screen reader and view the tutorial . Data Privacy & Arbitration: By submitting your application, you agree to our Candidate Privacy Notice . US applicants: By submitting your application, you agree to Arbitration of Disputes .
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Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work, and strong culture of connection and global inclusion means that no…
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Join us to help transform how companies around the world run revenue — and build the platform that will guide leading revenue teams into the future. THE OPPORTUNITY: At Salesloft, as our HR Enablement Lead, you will be a pivotal member of our high-performing People team. Reporting to [manager, confirm], you will own the creation of learning programs and lead high-impact enablement workshops from beginning to end, and you will help build a cohesive, seamless learning journey for our global workforce. You'll have designated programs that you own end to end, from conception through execution, with hands-on support from leadership as the team builds out its capabilities together. You'll work closely with our People Business Partners, our Associate People Business Partner, and an L&D coordinator who supports the learning platform and content production. Together you will ramp front-line managers faster, equip the People team with the playbooks and training it needs, and make learning part of how the business runs. This role moves beyond administrative operations to focus on strategic partnership and the integration of AI to empower our people. On a day-to-day basis, you will: Own program lifecycles. Oversee end-to-end program lifecycles, including planning, development, delivery, and assessment. Create and lead workshops. Design and facilitate creative, robust enablement workshops and learning solutions for employees at all levels. Partner with People Business Partners. Work directly with People Business Partners to identify and align on specific talent gaps, and build solutions that fit what each business needs. Ramp front-line managers. Build and run manager and leadership programs, working with the PBPs, so new and developing managers can coach, handle performance conversations, and lead with confidence. Own onboarding and new-hire enablement. Create a consistent, practical onboarding experience that gets new employees productive faster. Enable the People team. Build playbooks, training and job aids for PBPs and Shared Services on topics such as calibration, employee relations and change management. Shape the learning architecture. Help architect a system of learning that is cohesive and provides a seamless journey for employees at all levels. Innovate with AI. Experiment with and implement AI-powered tools to automate workflows, personalize curriculum creation, and continuously invest in AI for workforce enablement. Drive business execution. Develop tailored strategies to address performance gaps, with clear objectives, development plans, and accountability measures, and make sure all programming aligns with near-term and long-term goals. Run the learning platform. Own the LMS and content library, working with the L&D coordinator on administration, scheduling and production. Analyze and interpret. Use data to identify trends, monitor program completions and impact, and provide actionable insights that inform future learning strategy. WHAT WE ARE LOOKING FOR: We are seeking a strategic, results-driven partner who moves beyond operations to become a true consultant to the business. You are someone who understands how individual success drives company-wide goals and can build robust learning solutions that reflect the pragmatic needs of a fast-growing organization. You are comfortable embedding with the business and the People team. You build as well as plan: you ship programs, not just roadmaps, and you are equally at home designing a strategy and running the session. You care about proving that what you build works. THE SKILL SET: 5+ years of combined experience in learning and development, enablement, organizational development, HR, or a related field, ideally in a technology-driven environment. Workshop facilitation: Proven ability to lead engaging enablement workshops across a variety of formats (live, in-person, or remote). Manager and onboarding programs: Experience designing and delivering manager development and onboarding programs. Instructional innovation: Proven ability to experiment with emerging learning technologies, creative modalities, and unconventional approaches that push beyond traditional training while applying adult learning principles. Strategic partnership: Skilled at building trust and credibility with senior leaders and cross-functional stakeholders. AI and technical aptitude: Experience leveraging AI to automate workflows, analyze insights, or create curriculum; aptitude for maintaining learning technology systems. Systems thinking: Strong business acumen to understand how learning initiatives impact the broader organization and culture. Program ownership: Strong project management skills with a demonstrated ability to work independently to see a program from concept to delivery. Hands-on execution: A track record of shipping programs and learning assets on a deadline, from design through delivery. Communication and influence: Effective communication skills to present findings and influence diverse audiences across many company levels. Instructional design: Strong foundation in instructional design methodologies and frameworks, with experience developing structured curriculum and learning objectives across diverse subject matters. Measurement: Experience measuring program impact and reporting results to leaders. At Salesloft, we are committed to creating an inclusive and supportive workplace where everyone belongs and can thrive. We focus on culture add, not culture fit, and believe our teams are made stronger by the unique perspectives, experiences, and identities each person brings. We are proud to be an Equal Opportunity Employer and provide employment opportunities to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, pregnancy, or any other characteristic protected by law. If you're excited about this role even though your experience may not perfectly match every requirement, we encourage you to apply. We are actively hiring across multiple geographies and would love to welcome passionate, curious, and mission-driven individuals to our growing team. Explo
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We are seeking a highly experienced, hands-on Principal Data Engineer to define and evolve the architecture, engineering standards, and operating model for our enterprise data platform. This role is for a technical leader who excels at complex system design: translating business and analytical needs into scalable, reliable, secure, and maintainable data products. The Principal Data Engineer will lead critical architectural decisions across data ingestion, storage, transformation, orchestration, governance, observability, and consumption, while raising the engineering bar through mentorship, design reviews, and pragmatic best practices. You will work across engineering, analytics, platform, security, and business stakeholders to create systems that make trusted data accessible, timely, and actionable at scale. What You’ll Do Lead Data Architecture and System Design Own the technical vision and architecture for scalable, resilient, and cost-effective data platforms and pipelines. Design end-to-end data systems spanning batch and streaming ingestion, transformation, data modeling, storage, orchestration, serving layers, and consumption patterns. Make and document high-quality architecture decisions, including tradeoffs involving performance, reliability, scalability, latency, security, maintainability, and cost. Define reusable architectural patterns for common data engineering challenges, including CDC, event-driven data flows, schema evolution, slowly changing dimensions, data quality, and multi-tenant or domain-oriented data models. Establish clear boundaries and interfaces between operational systems, data platforms, analytics layers, and downstream applications. Lead technical design reviews for high-impact initiatives and provide clear, constructive direction on implementation approaches. Identify architectural risks early and drive plans to mitigate technical debt, single points of failure, data inconsistency, and operational fragility. Set Engineering Standards and Best Practices Establish and continuously improve standards for data engineering development, testing, deployment, documentation, monitoring, incident response, and lifecycle management. Define best practices for version-controlled data transformations, infrastructure as code, CI/CD, code review, automated testing, and environment promotion. Build a culture of data reliability by implementing standards for data contracts, schema management, lineage, observability, freshness, completeness, accuracy, and reconciliation. Champion security, privacy, access control, governance, retention, and compliance requirements throughout the data lifecycle. Develop practical engineering guardrails that enable teams to move quickly without sacrificing quality, trust, or operational excellence. Drive adoption of well-defined SLIs, SLOs, alerting, runbooks, and post-incident learning practices for critical data products. Drive Technical Decision-Making Serve as a trusted technical authority for complex, cross-functional decisions involving data architecture, tooling, platform capabilities, and engineering investments. Facilitate technical discussions that turn ambiguous requirements into durable, well-reasoned solutions. Evaluate build-versus-buy decisions, platform technologies, and vendor capabilities using clear criteria and documented recommendations. Align architecture decisions with organizational priorities, business outcomes, data strategy, and long-term platform sustainability. Create and maintain architecture decision records, reference architectures, roadmaps, and technical standards that provide clarity across teams. Influence leaders and stakeholders through concise communication of technical options, risks, tradeoffs, and recommended paths forward. Build and Improve Data Products Lead the design and development of high-value, production-grade data pipelines, datasets, and platform capabilities. Partner with data analysts, data scientists, software engineers, and product teams to deliver well-modeled, discoverable, and trustworthy data products. Optimize data systems for reliability, usability, performance, scalability, and cost efficiency. Drive modernization initiatives, including migration from legacy platforms, consolidation of fragmented pipelines, and reduction of manual operational processes. Ensure data products are designed with clear ownership, documentation, lineage, quality expectations, and support models. Mentor and Multiply Engineering Excellence Mentor data engineers at all levels, with a particular focus on growing senior engineers into strong technical leaders. Provide practical coaching on system design, data modeling, debugging, performance tuning, code quality, and production operations. Lead architecture reviews, technical workshops, design sessions, and knowledge-sharing forums. Establish reusable templates, reference implementations, and playbooks that improve consistency and accelerate delivery. Foster an inclusive, high-accountability engineering culture centered on thoughtful collaboration, continuous learning, and ownership. Act as a technical multiplier: helping teams make better decisions independently while maintaining alignment with shared architectural principles. What you bring Required 10+ years of experience in software engineering, data engineering, platform engineering, or a related technical discipline. 5+ years designing and operating large-scale data platforms, distributed data systems, or enterprise-grade data products. Demonstrated expertise in end-to-end system design, including defining requirements, evaluating tradeoffs, designing resilient architectures, and delivering production systems. Deep experience with modern data architecture concepts, such as lakehouse or warehouse platforms, batch and streaming processing, data modeling, orchestration, metadata management, and data governance. Strong proficiency in SQL and at least one general-purpose programming language, such as Python, Java, Scala, or similar. Experience with distributed data processing frameworks and technologies such as Spark, Kafka, Flink, Snowflake, Databricks, BigQuery, Redshift, or equivalent platforms. Strong knowledge of data modeling practices across analytical, operational, and domain-oriented use cases. Experience establishing engineering standards for testing, CI/CD, observability, infrastructure as code, reliability, and security. Proven ability to lead technical decisions across multiple teams without relying on direct authority. Exceptional written and verbal communication skills, including the ability to explain complex technical concepts and tradeoffs to technical and non-technical stakeholders. Demonstrated experience mentoring engineers and raising technical standards across an organization. Preferred</stro
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we're looking for Trailblazers who are passionate about bettering business and the world through AI. Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce. What's the opportunity? As a Strategic CSM, you’ll partner with our largest and most complex customers to help them succeed in the new era of AI-driven customer service. You’ll work with C-suite leaders and their Support teams to guide them through their AI Agent transformation with Fin — from early project scoping and requirements gathering, to measurable adoption, to industry-best automation rates and business outcomes. This role is an opportunity to shape how the world’s leading companies deploy AI to transform their support operations and achieve strategic outcomes aligned to their business goals. Responsibilities Own the retention and health of a portfolio of high touch customers. Track leading indicators (Fin resolution rate, involvement, CSAT, adoption breadth, stakeholder engagement), flag risk early, and run mitigation plans to secure renewals in partnership with Account Management. Drive measurable value realization by tying Fin’s performance to each customer’s business outcomes (cost savings, team capacity, customer experience), and make that ROI visible to executive sponsors at every stage of the relationship. Build and prioritize an Automation Roadmap for each customer, balancing competing demands to deliver outcomes across your portfolio. Develop trusted advisor relationships from the C-suite to individual contributors, and multi-thread accounts so success doesn’t depend on a single champion. Lead requirements gathering and process mapping of customers’ standard operating procedures, and document them in clear, precise and actionable terms. Partner with engineers to turn customer requirements into Fin solution designs, and guide customers on configuration best practices, knowledge strategy and prompt design. Analyze Fin usage and performance data to find optimization opportunities, close resolution gaps and uncover expansion use cases. Lead Success Plans, QBRs/EBRs and strategic planning sessions that align Fin’s roadmap with the customer’s goals. Keep deep product knowledge of Fin’s fast-expanding capabilities and stay aware of where the AI-agent market is heading, so you can position Fin against alternatives. Act as the Voice of the Customer internally, turning customer insights into product feedback and shaping our solutions strategy. Mentor other CSMs and help shape the playbooks and best practices of a growing team. What skills do I need? 8+ years of customer-facing experience in management consulting, strategy, advisory, or enterprise SaaS CSM roles. Experience with business process mapping, requirements analysis, and solution design. Strong technical acumen and passion for AI/agent-building (coding not required). Ability to simplify and communicate complex problems clearly across audiences. Strong prioritization skills to effectively manage a broad portfolio of customer accounts while delivering depth of impact. Demonstrated success driving adoption, process improvement, and measurable outcomes for enterprise customers. Self-motivated, adaptable, and curious team player with a high level of self-efficacy. The OTE range for candidates within the New York or San Francisco Bay Area is $186,300 $207,000. Actual base pay will depend on a variety of factors such as education, skills, experience, location, etc. The base pay range is subject to change and may be modified in the future. All regular employees may also be eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock in the form of Restricted Stock Units (RSUs). The OTE range for candidates within the Greater Chicago Area is $167,670- $186,300. Actual base pay will depend on a variety of factors such as education, skills, experience, location, etc. The base pay range is subject to change and may be modified in the future. All regular employees may also be eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock in the form of Restricted Stock Units (RSUs). #LI-Hybrid Unleash Your Potential When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world. In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at fin.ai/careers . Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. Policies Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week. We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on do
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we're looking for Trailblazers who are passionate about bettering business and the world through AI. Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce. What’s the opportunity? As a Principal Customer Success Manager, you’ll partner with some of our largest and most complex enterprise customers to help them transform customer service with AI. You’ll work with executive sponsors, Support leaders, and cross-functional teams to connect Fin’s capabilities to business priorities and guide customers from strategy and implementation through adoption, measurable value, and renewal. You’ll own the success strategy for a portfolio of strategic enterprise customers, navigating complex organizations, multiple stakeholder groups, and evolving business needs. This is an opportunity to advise senior leaders, influence how global businesses deploy AI, and help shape the playbooks and best practices for our growing Customer Success team. Responsibilities Own the health, success strategy, and retention of a portfolio of strategic enterprise customers, partnering closely with Account Management on renewal plans. Build relationships across executive sponsors, operational leaders, technical teams, and frontline users. Develop multi-threaded stakeholder maps and ensure alignment across decision-makers and teams. Lead executive conversations, strategic planning, QBRs/EBRs, and success-plan reviews that connect Fin’s roadmap and performance to customers’ business priorities. Drive measurable value realization by tying Fin’s outcomes to customer goals such as cost savings, team capacity, customer experience, and service quality. Make progress and ROI clear to executive sponsors. Develop and prioritize customer-specific AI and automation roadmaps, aligning business objectives, operational readiness, technical dependencies, and measurable milestones. Guide complex enterprise implementations and adoption programs, including requirements gathering, process mapping, and documentation of workflows across teams, systems, or regions. Partner with Solutions Engineering, Product, Support, and other internal teams to translate customer requirements into effective Fin solution designs. Advise on configuration, knowledge strategy, integrations, and prompt design. Monitor leading indicators such as Fin resolution rate, involvement, CSAT, adoption breadth, and stakeholder engagement. Identify risks early and lead mitigation plans that protect customer outcomes and renewals. Analyze usage and performance data to identify optimization opportunities, close resolution gaps, and uncover expansion use cases. Maintain deep knowledge of Fin’s evolving capabilities and the AI-agent market, using that expertise to advise customers and position solutions against alternatives. Represent the Voice of the Customer internally, translating enterprise customer needs into actionable product feedback and influencing our solutions strategy. Mentor other CSMs and contribute to the playbooks, operating practices, and standards of a growing enterprise Customer Success team. What skills do I need? 8+ years of customer-facing experience in enterprise Customer Success, strategic account management, management consulting, strategy, or a related advisory role. Demonstrated experience working with large enterprise clients, including complex organizations, senior stakeholders, and multi-team or cross-functional programs. A track record of building executive relationships and influencing decisions across a range of customer stakeholders, from C-suite leaders to operational and technical teams. Demonstrated success driving adoption, retention, process improvement, and measurable business outcomes for enterprise customers. Experience with business process mapping, requirements analysis, solution design, or complex technology implementations. Strong commercial judgment and the ability to connect product performance and customer outcomes to ROI, renewal strategy, and expansion opportunities. Strong technical acumen and a genuine interest in AI, automation, and agent-building. Coding experience is not required. Ability to simplify complex problems and communicate clearly with both executive and technical audiences. Excellent prioritization and program-management skills, with the ability to manage competing priorities across a strategic customer portfolio. Self-motivated, adaptable, and curious, with the judgment and ownership to operate effectively in a fast-changing environment. A collaborative team player who can influence across functions, advocate for customers, and help elevate the work of the broader team. The OTE range for candidates within the New York or San Francisco Bay Area is $222,300- $247,000. Actual base pay will depend on a variety of factors such as education, skills, experience, location, etc. The base pay range is subject to change and may be modified in the future. All regular employees may also be eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock in the form of Restricted Stock Units (RSUs). The OTE range for candidates within the Greater Chicago Area is $200,070 - $222,300. Actual base pay will depend on a variety of factors such as education, skills, experience, location, etc. The base pay range is subject to change and may be modified in the future. All regular employees may also be eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock in the form of Restricted Stock Units (RSUs). #LI-Hybrid Unleash Your Potential When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world. In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your
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the role As a Senior AI Engineer at Typeform, you will be instrumental in building and evolving the AI capabilities behind Research Flow, alongside our broader AI products. Your work will help customers understand the “why” behind responses and move from research questions to informed decisions faster. Your scope will span generative AI applications, enterprise RAG systems, agentic workflows, model evaluation, machine learning pipelines, and the infrastructure required to run them reliably at scale. This is a hands-on engineering role with strong ownership. You will turn ideas and prototypes into production systems used by our customers, with direct influence on their quality and performance. You will also help define the technical standards for developing, evaluating, deploying, and monitoring AI across Typeform. Things you will do Build and deliver AI products Design, build, and deploy generative AI capabilities across Typeform’s products, with a key contribution to Research Flow. Develop applications using large language models, RAG, vector search, and agentic systems. Build services and APIs that allow product teams to integrate AI capabilities into customer experiences. Turn prototypes into reliable production systems with clear measures of performance and quality. Explore new ways for customers to collect, understand, and act on information using AI. Build scalable AI systems Design and operate machine learning services and workflows using Python, Docker, Kubernetes, and AWS. Build reliable pipelines for batch and real time processing using technologies such as Kafka and Airflow. Design solutions using vector databases to support retrieval, recommendations, personalisation, and semantic search. Use MLflow to manage experiments, model versions, registries, and deployments. Improve the reliability, performance, scalability, and cost efficiency of our AI systems. Evaluate and improve AI quality Build automated evaluation pipelines for generative AI applications, including the conversational and analytical capabilities behind Research Flow. Develop benchmarks that measure accuracy, relevance, reliability, fairness, latency, and cost. Evaluate retrieval strategies, including chunking, embeddings, context selection, and reranking. Monitor AI systems in production and identify opportunities to improve their quality and performance. Create safeguards that reduce unexpected behaviour and protect customer data. Shape our AI engineering practice Establish reusable patterns and technical standards for building, evaluating, and releasing AI systems. Help teams make informed decisions about models, frameworks, infrastructure, performance, and cost. Apply strong engineering practices across testing, security, observability, version control, and deployment. Share technical knowledge and support the development of other engineers. Keep up with relevant AI research, tools, and engineering practices, applying what is useful to Typeform. Collaborate across Typeform Partner with Product, Engineering, Data Science, Data Engineering, and Analytics teams to connect AI investments with customer and business needs. Work with Data Scientists to turn experiments and models into reliable production services. Communicate technical concepts, risks, and tradeoffs clearly to technical and nontechnical partners. Contribute to technical planning and help shape the direction of AI across Typeform. What you bring At least four years of experience building and deploying machine learning or AI systems in production. Strong Python and software engineering skills. Experience building production services using Python frameworks such as FastAPI. Practical experience developing generative AI applications using large language models, RAG, tool use, or agentic systems. Experience with frameworks such as PyTorch, LangChain, LangGraph, or similar technologies. A strong understanding of enterprise RAG systems, including chunking, embeddings, retrieval, reranking, evaluation, and monitoring. Experience creating automated evaluations for generative AI applications. Experience with AWS, Docker, Kubernetes, Terraform, and continuous integration and deployment practices. Experience using services such as AWS SageMaker or AWS Bedrock. Experience with Kafka, vector databases, or other technologies used for real time and high dimensional data processing. Experience managing machine learning workflows using MLflow. Experience monitoring production systems with tools such as Datadog or OpenSearch. The ability to balance quality, speed, reliability, scalability, and cost when making technical decisions. Strong communication skills and experience collaborating with Product, Engineering, and Data teams. Extra awesome Experience working in a B2B SaaS product company. Experience with orchestration tools such as Airflow or Argo Workflows. Familiarity with SQL, Spark, Snowflake, or other data processing technologies. Experience building systems that combine structured data, unstructured data, and generative AI. Experience with AI security, privacy, responsible AI, prompt injection protection, or data leakage prevention. Experience improving the latency and cost of AI systems operating at scale. *Typeform drives hundreds of millions of interactions each year, enabling conversational, human-centered experiences across the globe. We move as one team , empowering our collective efforts by valuing each individual’s unique perspective. This fosters strong bonds grounded in respect, transparency, and tru
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the role As a Senior AI Engineer at Typeform, you will be instrumental in building and evolving the AI capabilities behind Research Flow, alongside our broader AI products. Your work will help customers understand the “why” behind responses and move from research questions to informed decisions faster. Your scope will span generative AI applications, enterprise RAG systems, agentic workflows, model evaluation, machine learning pipelines, and the infrastructure required to run them reliably at scale. This is a hands-on engineering role with strong ownership. You will turn ideas and prototypes into production systems used by our customers, with direct influence on their quality and performance. You will also help define the technical standards for developing, evaluating, deploying, and monitoring AI across Typeform. Things you will do Build and deliver AI products Design, build, and deploy generative AI capabilities across Typeform’s products, with a key contribution to Research Flow. Develop applications using large language models, RAG, vector search, and agentic systems. Build services and APIs that allow product teams to integrate AI capabilities into customer experiences. Turn prototypes into reliable production systems with clear measures of performance and quality. Explore new ways for customers to collect, understand, and act on information using AI. Build scalable AI systems Design and operate machine learning services and workflows using Python, Docker, Kubernetes, and AWS. Build reliable pipelines for batch and real time processing using technologies such as Kafka and Airflow. Design solutions using vector databases to support retrieval, recommendations, personalisation, and semantic search. Use MLflow to manage experiments, model versions, registries, and deployments. Improve the reliability, performance, scalability, and cost efficiency of our AI systems. Evaluate and improve AI quality Build automated evaluation pipelines for generative AI applications, including the conversational and analytical capabilities behind Research Flow. Develop benchmarks that measure accuracy, relevance, reliability, fairness, latency, and cost. Evaluate retrieval strategies, including chunking, embeddings, context selection, and reranking. Monitor AI systems in production and identify opportunities to improve their quality and performance. Create safeguards that reduce unexpected behaviour and protect customer data. Shape our AI engineering practice Establish reusable patterns and technical standards for building, evaluating, and releasing AI systems. Help teams make informed decisions about models, frameworks, infrastructure, performance, and cost. Apply strong engineering practices across testing, security, observability, version control, and deployment. Share technical knowledge and support the development of other engineers. Keep up with relevant AI research, tools, and engineering practices, applying what is useful to Typeform. Collaborate across Typeform Partner with Product, Engineering, Data Science, Data Engineering, and Analytics teams to connect AI investments with customer and business needs. Work with Data Scientists to turn experiments and models into reliable production services. Communicate technical concepts, risks, and tradeoffs clearly to technical and nontechnical partners. Contribute to technical planning and help shape the direction of AI across Typeform. What you bring At least four years of experience building and deploying machine learning or AI systems in production. Strong Python and software engineering skills. Experience building production services using Python frameworks such as FastAPI. Practical experience developing generative AI applications using large language models, RAG, tool use, or agentic systems. Experience with frameworks such as PyTorch, LangChain, LangGraph, or similar technologies. A strong understanding of enterprise RAG systems, including chunking, embeddings, retrieval, reranking, evaluation, and monitoring. Experience creating automated evaluations for generative AI applications. Experience with AWS, Docker, Kubernetes, Terraform, and continuous integration and deployment practices. Experience using services such as AWS SageMaker or AWS Bedrock. Experience with Kafka, vector databases, or other technologies used for real time and high dimensional data processing. Experience managing machine learning workflows using MLflow. Experience monitoring production systems with tools such as Datadog or OpenSearch. The ability to balance quality, speed, reliability, scalability, and cost when making technical decisions. Strong communication skills and experience collaborating with Product, Engineering, and Data teams. Extra awesome Experience working in a B2B SaaS product company. Experience with orchestration tools such as Airflow or Argo Workflows. Familiarity with SQL, Spark, Snowflake, or other data processing technologies. Experience building systems that combine structured data, unstructured data, and generative AI. Experience with AI security, privacy, responsible AI, prompt injection protection, or data leakage prevention. Experience improving the latency and cost of AI systems operating at scale. *Typeform drives hundreds of millions of interactions each year, enabling conversational, human-centered experiences across the globe. We move as one team , empowering our collective efforts by
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The Opportunity ZoomInfo’s Core Data team builds the company and contact data behind the Go-To-Market Intelligence Platform: hundreds of millions of records, resolved to the right entity, kept accurate, and delivered to more than 35,000 customers. The way that data is produced is changing. For years it came from deterministic pipelines: many sources, weighted and decayed, one winner per attribute. Core Data is now moving to AI-native data management, where an agent pursues the evidence for an entity, decides every attribute over all of it, and records why. The company and contact agents already exist as working, measured prototypes. What does not exist yet is the machinery that runs them at production volume, proves every version before it ships, and lets researchers and product managers operate them without an engineer in the loop. We are hiring a Senior Applied AI Engineer to build and own that machinery. You will complete the entity-agent pipeline, build the evidence adapters behind a single envelope, run the benchmark and golden-gate system on a schedule, build the review and batch tooling the team operates, and carry the agents onto ZoomInfo’s Agentic Platform. You will work with the Principal AI Engineer who owns the benchmark harness and productionization, the product manager who owns evaluation and policy, and the company and person engineering teams that own the pipelines the agents feed. You will not be the only person who can do this work; you will be the second, so that neither of you is a single point of failure. This is a role for someone who has shipped LLM systems in production with evaluations, builds platform for other people to operate, and can work inside a large-scale data pipeline. You should be as comfortable writing an adapter with a replayable store and a kill switch as you are reading a miss analysis with a product manager, and you should like that the prototype you take to production was built by a PM who commits code. What You’ll Do Run the benchmark and golden-gate system. Move judge runs, golden-gate results, arms scorecards, and cost per record from a laptop to a scheduled system against staging. Every agent version is gated automatically, with variance and drift tracked per release. The evaluation product manager sets the thresholds; you make them enforceable. Complete the entity-agent pipeline. Build the stages that do not exist yet: enricher fan-out, location sets, and hierarchy batch files. Migrate the classifiers to the shared runner with the Principal AI Engineer so they run at production scale. Measure throughput and unit cost per stage on named cohorts, so the cost model comes from instrumentation rather than estimates. Build the evidence adapters. Registries, live web, mail-tenant signals, and external research vendors all sit behind one envelope with a replayable vendor store, measured lift per shape, a per-vendor kill switch, and at least two sources per shape. Vendors are swappable by design. Deploy onto the ZoomInfo Agentic Platform. Carry the company and contact agents through the production plan onto ZAP, build the ingest adapter side (envelope to match service and bulk intake), and keep a rollback path per version. Keep the DOH implementation and the platform implementation upgraded in lockstep, enforced by tooling. Make the loop self-service. Build the review queue, tagging tools, blast-radius viewer, and batch runners that researchers and product managers use without an engineer. Measure review yield and golden-record production. Keep the agent surfaces alive. Own the health and deployment of the company classifier, contact classifier, agents hub, and judge platform inside our internal tooling, so the team’s iteration cycle never waits on one person. Instrument everything. Cost per call, per row, per stage; quality per version; alerts before a human notices. What You’ll Bring 5+ years of software engineering experience, including at least 2 years shipping LLM-based systems to production: agent loops, tool use, retrieval, structured output, and the evaluation harness that proved them Strong Python and TypeScript, and comfort across an API layer, a batch runner, and a small web UI for internal users Experience building platform others operate: adapters, runners, queues, or internal tools designed for replay, idempotency, and observability Working knowledge of data pipelines and entity resolution: how records move through ingestion, matching, and serving, and what a false merge costs versus a missed match A track record of taking a prototype to production without losing what the prototype proved, treating test sets and benchmarks as the contract Instrumentation by default: you know the cost and latency budget of every system you have shipped Strong bias for action and the tenacity to find an endpoint owner, get a decision, and unblock a runner in a fast-moving, distributed organization Preferred Experience with B2B company or contact data, identity or registry data, or entity resolution at scale Experience with Claude or comparable frontier models, agent frameworks, and eval harnesses Experience deploying agents onto an internal agent platform or orchestration layer Background at an AI-native startup, a forward-deployed or applied AI team, or a data infrastructure company Who You Are A builder who ships. You pick the boring technology when it wins and you would rather have a running adapter than a design doc. An evaluator by instinct. You do not release a version without a test set, a threshold, and a number for what it costs. A platform thinker. You build things that other people run, and you design for the day the vendor goes down. Comfortable in the data. You can read a pipeline, reason about matching, and explain why a wrong merge is worse than a missed one. Tenacious. ZoomInfo is fast, distributed, and messy. You go find the people you need and drive the work to done. One team. Honest, has the team’s back, celebrates wins and losses together. The Environment You report to the Senior Manager of Product for Core Data, with the Principal AI Engineer as your technical lead, and sit inside the Core and Global Data organization under the Chief Data Officer. Your day-to-day partners are the Principal AI Engineer, the product manager who owns evaluation and data policy, the Company and Person Data product managers, the research team that grades and rules, the agentic platform team, and company and person engineering. Expect interesting proble
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Headquarters: Remote, United States About Calm Calm is the leading mental health brand on a mission to make the world happier and healthier. Known for its flagship consumer app—ranked #1 in its category with over 180 million downloads and availability in ten languages across 190 countries—Calm helps people sleep better, stress less, and live more mindfully through content and tools from experts and beloved celebrity voices. Building on this foundation, Calm has created a broader portfolio including evidence-based solutions like Calm Health , offered through employers, health plans and providers, designed to expand access to mental health and sleep support, boost benefits engagement, and drive positive health outcomes. Today, Calm supports more than 3,500 organizations and reaches over 42 million covered lives through Calm Health. Calm has been recognized as a TIME100 Most Influential Company and one of Fast Company’s Brands That Matter . Learn more at calm.com . What We Do We build Calm’s product, guide Calm’s analysis, secure Calm’s data, and operate the platforms that underpin it all. We’re product-minded, team-oriented, and grounded in the mission of meeting everyone where they’re at on their mental health journey. We work in fast-moving, small pods, and as an SDET you’ll make sure what we ship is reliable, well-tested, and ready for the millions of people who rely on Calm. What You’ll Do Millions of people rely on Calm every day, and you’ll help make sure every release earns their trust. As an SDET, you’ll build the automation and pipeline checks that catch issues early, lead our QA efforts, and partner with engineering, product, and design to ship the Calm app and our internal tools with confidence. Specifically, you will: Set the testing strategy and quality bar for the Calm app and our internal content and admin tools Architect and build automated test frameworks and suites (UI, API, mobile, and integration) that run reliably in our CI/CD pipelines Review requirements, specs, and pull requests early so issues are caught in-sprint rather than at the end Work with all of our consumer product teams on release planning and certification, and monitor release health after launch Partner with product and design (roughly 30% of your time) to define acceptance criteria and keep release timelines on track Manage and direct our offshore QA team, shifting their work toward automation and higher-value testing over time Triage and document defects with clear, actionable detail, and drive them to resolution Track and report on quality metrics such as coverage, flakiness, escaped defects, and release stability Use AI-assisted tooling to speed up test creation, maintenance, and analysis Contribute to feature development in Android, iOS, backend, or web as the role grows Who You Are 3+ years of experience as a software engineer, SDET, or QA automation engineer Strong programming skills in Java and JavaScript/TypeScript Hands-on experience building test automation frameworks and integrating them into CI/CD pipelines Experience testing mobile apps (iOS and/or Android) Experience leading QA efforts and owning release readiness, ideally with distributed or offshore teams Comfortable using AI-assisted tools in your testing and development workflow Nice to Haves Experience with a consumer subscription or mobile app at scale Hands-on development experience in a mobile, backend, or web codebase Minimum Requirements 3+ years of related experience Calm uses a geographic pay model that determines salaries based on the location where an employee lives. For this position, the base pay ranges across Calm’s pay tiers is as follows: $111,400 - 181,500. The base pay range represents the low and high end of Calm’s salary range for this position. Not all candidates will be eligible for the upper end of the salary range. Exact salary will ultimately depend on multiple factors, which include the successful candidate's geographic location, skills, experience and other qualifications. Calm uses employee zip code to determine which pay range applies. This role is also eligible for equity + comprehensive benefits + 401k + flexible time off. Calm may incorporate artificial intelligence technology to support the application review process, but rest assured that human reviewers are involved in all stages of the hiring process. Calm is committed to providing reasonable accommodations for qualified individuals with disabilities, including disabled veterans. If you require a reasonable accommodation to complete any part of the application or interview process, please contact Calm’s Recruiting team at recruitingaccommodations@calm.com . All accommodation requests will be handled confidentially and assessed on a case-by-case basis. We believe that mental health is health, and every person should be considered in the discussion. That’s why we’re proud to be an equal opportunity workplace, committed to providing equal employment opportunities to all applicants and employees regardless of race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, medical condition, genetic information, military or veteran status, gender identity or expression, sexual orientation, or any other characteristic protected by applicable federal, state or local law. Calm is deeply committed to diversity, equity and inclusion. We strive to create a mindful and respectful environment where everyone can bring their authentic self to work, and experience a culture that is free of harassment, racism, and discrimination. Employment offers are contingent upon the successful completion of a background check. Roles which require access to certain types of information may also require the successful completion of a drug screening. FOR US BASED POSITIONS: Calm participates in e-verify. E-verify provides the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Right to Work E-Verify Participation To apply: https://weworkremotely.com/remote-jobs/calm-com-software-development-engineer-in-test
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We are seeking a versatile marketing leader to manage our marketing engagement across the Middle East, North Africa and Türkiye (MENAT). As our first local marketing person in the region, you will design and execute a comprehensive GTM strategy that accounts for the diverse cultural, economic, and linguistic landscape of MENAT. You will be responsible for identifying high-growth clusters, navigating complex regulatory environments, and building a unified brand voice that resonates across multiple borders. Your work will span social, influencers, partner, and event marketing. You will be at the center of all the region's outbound activity. Location: United Arab Emirates (plus a few weeks at HQ for an extended orientation) You Will: Holistic Regional Strategy: Design a scalable marketing framework that can be adapted for Tier 1 MENAT markets (high volume/established) and Tier 2/3 markets (high growth). Localized Content Ecosystem: Oversee the "transcreation" and localization of all marketing assets. While English is our core working language, you will ensure our brand voice translates with native-level nuance across key MENAT regions, leveraging your fluent Arabic skills. Agile GTM Execution: Lead product launches across MENAT, prioritizing markets based on data, barriers to entry, and localized product-market fit. Cross-Border Community & Influencer Growth: Leverage regional social media and platform trends to build a loyal community through targeted influencer partnerships and localized channels (Instagram, TikTok, LinkedIn, etc.). Policy & Comms Collaboration: Work closely with legal and policy teams to navigate the varied regulatory landscapes of MENAT, ensuring absolute compliance with local data privacy standards relevant to the MENAT region and local data privacy standards. Event & Ecosystem Strategy: Develop locally relevant events and community initiatives across key priority MENAT markets, while also participating in existing industry events that support relationship building, market understanding and ecosystem growth. Strategic Market Partnerships: Build and develop trusted partnerships with brands, NGOs, across key MENAT markets to strengthen local credibility, relevance and long-term growth, while deepening engagement with creators, industry stakeholders and broader market ecosystems. You’ll Have: 8+ years of marketing experience with a deep, pan-regional focus across MENAT. Independent Drive: Proven ability to operate autonomously within a strategic framework, driving clear outcomes with minimal day-to-day oversight. Language Proficiency: Fluent Arabic speaker is required. Broad Market Knowledge: Experience managing marketing efforts in highly fragmented environments—from varying audience demographics and cultural perceptions to distinct MENAT economic climates. 5+ years in Consumer Tech: Deep understanding of the consumer journey, specifically privacy-first user behaviors, mobile trends, and local trust barriers. Strategic Influence: Proven ability to advocate effectively for regional MENAT needs (budget, product localized features, compliance requirements) to a global/US-based HQ. Data-Driven test and learn mentality: Ability to drive growth and iterate quickly by being resourceful, analytical, and hands-on. Roles that are based in an office are onsite Tuesday, Wednesday, and Thursday, with optional presence on Monday and Friday (unless otherwise noted). Roblox provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Roblox also provides reasonable accommodations to candidates with qualifying disabilities or religious beliefs during the recruiting process. For US based roles only, please note the Company may not be able to employ candidates for this role who have United States work authorization related to certain U.S. visa categories, or support future H-1B sponsorship at this time. To apply: https://weworkremotely.com/remote-jobs/roblox-marketing-manager-menat
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Headquarters: Europe - Remote About Us Established in 2018, Bybit is one of the world’s leading cryptocurrency exchanges and digital financial platforms, serving over 80 million users across more than 200 countries and regions. Powered by world-class technology and a user-first mindset, Bybit delivers a seamless ecosystem across trading, payments, wealth management, custody, institutional services, and Web3 — connecting users to the future of digital finance. Our core values define how we build. We listen, care and improve to create products and experiences that put users first. Backed by a global team of ambitious builders, problem-solvers, and innovators, we foster a high-performance and fast-moving environment where talent is empowered to drive real impact at the global scale. Supported by 24/7 multilingual customer service and a strong commitment to innovation, we are shaping the future of finance through technology, collaboration, and bold execution. Today, Bybit is recognized as one of the most trusted and transparent platforms in the digital asset industry, continuing to expand its global presence while building the infrastructure for the next generation of financial services. Please note that Czech reading and typing is a must Job Description: Assist clients on all inquiries via live chat or email Ensure efficient and excellent customer service experience provided Be well equipped with the Company's platform/product including keeping abreast of general market conditions Diligently and effectively manage and follow up on inquiries/complaints of current/prospective clients Possess a strong ability to understand what customers truly need and convert it to constructive feedback and suitable solutions for management Ensure frontline operations are smooth, including flagging out any necessary discrepancy or situational risk to management on time. Continuously seek improvement to enhance team’s performance and work efficiency including overall work process Requirements: Ideal candidate possess bachelor degree in finance / economics / mathematics or any related capacity Minimum diploma in business administration or business management with keen and sharp eye for numbers Preferably candidates with 2-4 years of customer service experience, trained in frontline operations (Livechat and Email) Advantageous for candidates with experience working in financial institutions, fintech Someone with sharp acumen and keen eyes with numbers and statistics is ideal for this position. Proficient in English & Czech in communication and writing in order to liaise with dedicated market counterparts Possess great passion to develop knowledge and a long-term career in fintech/crypto trading firms Team player, who is committed and self-driven, with the ability to respond positively to a client's request for assistance Able to perform 5 days' shift work including weekends & Public Holidays (8am-5pm /4pm-1am /12am-9am) Why Join Us At Bybit, we are committed to fostering a supportive and enriching work environment. Our benefits include: - Study Growth Fund: We support your professional development and continuous learning. - Internal Events: Participate in regular team-building activities, workshops, and events designed to promote collaboration and innovation. - Global Collaboration: Be part of a diverse, international team, working alongside colleagues from around the world. - Career Advancement: Access opportunities for growth and advancement within a rapidly expanding global company. - Internal Mobility: Grow with us- Your long-term development is important to us. We offer internal job opportunities to help build your career path. To apply: https://weworkremotely.com/remote-jobs/bybit-client-service-analyst-livechat-czech-required
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Join us to help transform how companies around the world run revenue — and build the platform that will guide leading revenue teams into the future. THE OPPORTUNITY: At Salesloft, our Enterprise Account Executives land new business within our largest prospective accounts. You are responsible for running full-cycle enterprise sales motions — from prospecting and qualification through negotiation and close — bringing our Predictive Revenue System to enterprise organizations for the first time. This is a full-cycle, quota-carrying closing role focused on new logo acquisition within the enterprise segment. You will build multi-stakeholder relationships within target accounts, run consultative sales cycles, and use our own AI-powered platform to manage your pipeline and forecast with precision. As you build a track record here, this role is a natural path toward Enterprise Account Director responsibility over our most strategic existing accounts. On a day-to-day basis, you will: Own the full enterprise sales cycle within an assigned book of target accounts — from prospecting and qualification through negotiation and close. Build relationships across multiple stakeholders within target accounts, including senior and C-level executives. Develop and execute account and territory plans that consistently generate and convert enterprise-segment pipeline. Run consultative, outcome-focused conversations that connect the Salesloft platform to enterprise-scale revenue impact. Use AI-surfaced buyer signals, deal-health scoring, and pipeline intelligence to manage your pipeline and forecast accurately. Coordinate internal resources — Sales Engineering, Customer Success, Marketing — to support your deals through close. This role lives at the heart of how we Lead From the Front: you'll drive enterprise sales cycles proactively, and use AI-native selling tools to manage complexity that would overwhelm a less disciplined approach. And in the spirit of how we are Customer-Inspired, you'll win new business by making enterprise buyers genuinely more successful — not by out-muscling a procurement process. WHAT WE ARE LOOKING FOR: We are looking for a driven enterprise seller with a track record of running full-cycle, multi-stakeholder deals and consistently hitting quota. You are comfortable building a business case with a champion and then carrying that case all the way to a C-level decision-maker. You embody what we call Evidence Over Ego — you forecast your pipeline honestly, let buyer signals and deal data drive your strategy, and bring intellectual honesty to where a deal really stands rather than sandbagging or overselling it. You are strategic, resilient, and driven to consistently exceed an enterprise quota. This is the right role if you want to build a career closing the deals that define a category-leading platform's enterprise presence. THE TEAM: The Salesloft Enterprise Sales organization is responsible for hunting and closing net new business. Account Executives here run full-cycle new-business motions within the enterprise segment, working closely with Sales Engineering, Marketing, and Customer Success, and alongside Enterprise Account Directors who manage our most strategic existing relationships. The team Moves as One — Account Executives, SEs, and marketing share ownership of new-logo wins and coordinate directly on complex pursuits. And we are relentlessly Customer-Inspired: enterprise deals are won by demonstrating genuine, executive-level value, because our largest customers stay and grow only when the platform makes them measurably more successful. THE SKILL SET: 5+ years of proven net-new hunting and closing experience in B2B SaaS, with a track record of closing full-cycle, multi-stakeholder deals and consistently meeting or exceeding quota. Demonstrated ability to prospect into and qualify enterprise-segment accounts, not just work inbound pipeline. Experience building relationships with senior and C-level stakeholders within large organizations. Strong account and territory planning skills. Excellent consultative communication skills, with the ability to lead outcome-focused conversations with senior buyers. Experience selling a sales engagement, revenue intelligence, or revenue operations platform — Salesloft, Clari, Gong, Outreach, or adjacent tools. Fluency with AI-powered selling tools — deal-health scoring, buyer-signal prioritization, or pipeline intelligence. Experience with a structured sales methodology such as MEDDIC or MEDDPICC. BENEFITS: For more information about our company's comprehensive benefits please visit: https://salesloftbenefits.com/ At Salesloft, we are committed to creating an inclusive and supportive workplace where everyone belongs and can thrive. We focus on culture add, not culture fit, and believe our teams are made stronger by the unique perspectives, experiences, and identities each person brings. We are proud to be an Equal Opportunity Employer and provide employment opportunities to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, pregnancy, or any other characteristic protected by law. If you're excited about this role even though your experience may not perfectly match every requirement, we encourage you to apply. We are actively hiring across multiple geographies and would love to welcome passionate, curious, and mission-driven individuals to our growing team. Explore our open roles and consider joining us! #LI-Remote Please note that all official communication regarding job opportunities at Salesloft will come from an @salesloft.com email address. If you receive messages on LinkedIn or other job platforms claiming to be from Salesloft, they may not be legitimate. To verify the authenticity of any job-related communication, please visit our official Careers Page . We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, notetaking, or summarizing responses. These tools assist our recruitment team but do not replace human judgment — all hiring decisions are made by people. If you would like more information about how your data is processed or prefer to opt out of any AI-assisted tools, please let your recruiter know. Opting out will not impact your experience or consideration. <div class="pay-i
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the Role *Pls kindly note this role has no base salary, it's commission based We are looking for a internationally minded Regional Business Development Specialist to drive the expansion of Bybit’s payments ecosystem across EU and emerging global corridors. This role will focus on community building, merchant acquisition, local payment partnerships, and strategic growth initiatives for Bybit Pay, Card, and Fiat channels. The ideal candidate has deep experience in payments, fintech, or crypto, strong local market understanding, and a proven track record of driving regional growth. Key Responsibilities: Support market expansion for Bybit Pay across EU, building and owning the full growth pipeline Acquire and manage merchants, payment gateways, fintech partners, Web3 projects, community leaders, and other growth channels. Drive the end-to-end BD cycle: market mapping, lead generation, pitching, negotiation, and partnership execution. Collaborate with internal teams (Product, Card, Fiat Channels, Compliance, Payments Ops, Marketing) to activate and scale payment use cases. Develop regional GTM strategies and identify high-potential payment corridors for crypto-to-fiat and fiat-to-crypto flows. Support cross-border payment products, including settlement channels, payout solutions, and merchant integrations. Provide market intelligence, partner feedback, and competitive analysis to optimize product direction. Represent Bybit in industry events, conferences, and ecosystem partnerships. Requirements: 1+ years of experience in payments / fintech / PSP / acquiring / merchant growth / crypto BD. Long-term overseas work or study experience (must-have). Strong understanding of local payment rails, fiat/crypto conversion flows, card programs, and merchant needs. Demonstrated success in driving regional growth or launching payment products in multiple markets. Ability to work independently and thrive in fast-paced, high-ownership environments. Native local language proficiency + strong English communication skills. Network across fintech, Web3, PSPs, acquirers, or merchant ecosystems is highly preferred. Preferred Qualifications Understanding of regulatory and compliance requirements for payments and cross-border movement. Background working in global remote teams. Prior experience with crypto exchanges, payment gateways, or card programs. Why Join Us At Bybit, we are committed to fostering a supportive and enriching work environment. Our benefits include: - Study Growth Fund: We support your professional development and continuous learning. - Internal Events: Participate in regular team-building activities, workshops, and events designed to promote collaboration and innovation. - Global Collaboration: Be part of a diverse, international team, working alongside colleagues from around the world. - Career Advancement: Access opportunities for growth and advancement within a rapidly expanding global company. - Internal Mobility: Grow with us- Your long-term development is important to us. We offer internal job opportunities to help build your career path. To apply: https://weworkremotely.com/remote-jobs/bybit-business-development-assistant
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your job history & skills (link to a LinkedIn profile would be fine). We appreciate a cover letter explaining why you would enjoy working in this role at Netlify to get to know you a bit better, though this is not required and will not impact your application. Our mission is to “build a better web” and that cannot be done without a diversity of skill sets, backgrounds and thoughts. Of everything we've ever built at Netlify, we are most proud of our team. Netlify is an Equal Opportunity Employer. We are devoted to building a team of people with diverse backgrounds and lifestyles. Driving equality empowers our team, enables us to innovate, and helps us maintain a more inclusive environment. We don’t discriminate against employees or applicants based on gender identity or expression, sexual orientation, religion, age, race, military/veteran status, citizenship, pregnancy status, or any other differences. If we can do anything to provide a better interview, i.e. accommodate a disability, then please let us know by emailing accommodations@netlify.com . To apply: https://weworkremotely.com/remote-jobs/netlify-your-chance-to-join-our-talent-community
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While candidates in the listed location(s) are encouraged for this role, candidates in other locations will be considered. #LI-REMOTE As a Strategic Solutions Architect on the Digital Natives team, you will shape the future of the big data landscape of one of the largest global tech companies by working with the most sophisticated data engineering…
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FEQ327R210 While candidates in the listed location(s) are encouraged for this role, candidates in other locations will be considered. #LI-REMOTE As a Solutions Architect on the Digital Natives team, you will shape the future of the big data landscape by working with the most sophisticated data engineering and data science teams in the world. Reporting…
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We are hiring a Senior Psychological Wellbeing Practitioner Xyla Digital Therapies (part of Acacium Group)Remote (with occasional travel to UK offices as required) Full-Time 30 hours, Permanent £35,500 per annum plus an amazing benefits package!
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Anticipated Contract End Date/Length: March 31, 2027 Work set up: Remote, with occasional client-site visits in London, currently every other Tuesday Clearance required: SC Clearance Our client in the Information Technology and Services industry is looking for a Lead AI Solutions Architect SME to lead technical discovery and solution options analysis for applying AI to augment Cyber Security Operations Centre (SOC) activities.
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Job Title: Manager, Compliance Monitoring and Investigations Job Location: Remote (US) Job Location Type: Remote Job Contract Type: Full-time Job Seniority Level: BeOne continues to grow at a rapid pace with challenging and exciting opportunities for experienced professionals.
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the role: As a Sales Graduate at Samsara, you will be trained, both on-the-job and with formal training programs led by a high performing team of sales professionals, to develop into an Outbound Account Development Representative (ADR). Typical career path for a Sales Graduate includes 6-12 months in Sales Graduate Role, 18-24 months in an ADR role, then progression to an Account Executive position. On a daily basis, you will be responsible for timely responses to inbound inquiries, expanding our list of prospects by finding new companies to target, and ultimately contributing to the generation of new business in EMEA for Samsara. This role is remote friendly. You should apply if: You want to impact the industries that run our world: Your efforts will result in real-world impact—helping to keep the lights on, get food into grocery stores, reduce emissions, and most importantly, ensure workers return home safely. You are the architect of your own career: If you put in the work, this role won’t be your last at Samsara. We set up our employees for success and have built a culture that encourages rapid career development, countless opportunities to experiment and master your craft in a hyper growth environment. You’re energized by our opportunity: The vision we have to digitize large sectors of the global economy requires your full focus and best efforts to bring forth creative, ambitious ideas for our customers. You want to be with the best: At Samsara, we win together, celebrate together and support each other. You will be surrounded by a high-caliber team that will encourage you to do your best. Click here to learn about what we value at Samsara. In this role, you will: Provide a timely response to inquiries from prospective customers, and book demos of Samsara’s products Receive weekly training on the Samsara way of selling, to be prepared for your next role in Sales as an outbound Account Development Representative (ADR) Work directly with ADR and Account Executives (AE, Mid Market and Enterprise) to find new business opportunities Keep meticulous records of interactions with leads in our CRM (Salesforce.com) Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices Minimum requirements for the role: Highly motivated and committed, with strong desire to work in target driven sales Competitive and driven to succeed in a high-performing team Curious and able to ask insightful questions A champion of a Growth Mindset Highly Proficient in English An ideal candidate also has: 6-12 months of work experience in a sales environment but not essential Experience in cold calling prospects (outbound lead generation) Proven track record of achievements beyond work (e.g. academics, sports, charity) Motivated to help building a fast-growing business in the IoT and SaaS space At Samsara, we welcome everyone regardless of their background, race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, etc. We depend on the unique approaches of our team members to help us solve complex problems. We are committed to increasing diversity across our team and ensuring that Samsara is a place where people from all backgrounds can make an impact. Accommodations Samsara is an inclusive work environment, and we are committed to ensuring equal opportunity in employment for qualified persons with disabilities. Please email accessibleinterviewing@samsara.com or click here if you require any reasonable accommodations throughout the recruiting process. Benefits Full time employees receive an above market total compensation package along with employee-led remote and flexible working, health benefits, Samsara for Good charity fund, and much, much more. Take a look at our Benefits site to learn more. Flexible Working At Samsara, we have adopted a flexible way of working , enabling teams and individuals to do their best work, regardless of where they’re based. We value in-person collaboration and know a change of scenery and quiet space to work is welcomed from time to time, but also appreciate that the world of work has changed. Our offices remain open for those who prefer to collaborate or work in-office, but we also encourage fully remote applicants. As most roles are not required to be in the office, we are able to hire remotely where Samsara has an established presence. If a role is required to be in a certain location and candidates do not have work authorization for that location, Samsara will conduct an immigration assessment. If the role is not required to be in a specific location, Samsara will move forward with the remote location that works best for the business. All offers of employment are contingent upon an individual’s ability to secure and maintain the legal right to work at the company. Please note: Samsara does not accept agency resumes and is not responsible for any fees related to unsolicited resumes. Please do not forward resumes to Samsara employees. The compensation range shown spans approved pay zones for this role. Your primary work location determines the range applicable to you, which may be narrower than the full range dis
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the role: The Account Development Representative (ADR) job is the launching point for an individual looking for a successful career in SaaS sales. In this role, you will be at the front of Samsara’s go-to-market strategy. This includes hunting for leads, mapping enterprise accounts, and building demand for Samsara’s full line of products. This role is ideal for individuals looking to develop enterprise technology sales skills and to advance their careers. Successful ADRs earn accelerated commissions and head down the path for promotion into closing roles. You will work closely with top-tier executives and will see up close how sales organizations succeed. This is a hybrid position open to candidates residing in Canada. You should apply if : You want to impact the industries that run our world : Your efforts will result in real-world impact—helping to keep the lights on, get food into grocery stores, and most importantly, ensure workers return home safely. You are the architect of your own career : If you put in the work, this role won’t be your last at Samsara. Successful ADRs can see promotion to a closing role in two years or less. You love talking to people : In this role you will average 50 calls to prospective customers daily. You have innate curiosity in how businesses work : One day you’ll meet with someone in waste management and the next you may be learning about the inner workings of a food distribution center. Our top sales team members seek to learn the ins and outs of the businesses they support in order to make a larger impact. You treat rejection as a learning experience : In this role, you will get hung up on and you will get told no. You need to have resilience to pick up the phone again and again to sell Samsara’s mission. You want to be with the best : Samsara’s high-performance Sales culture means you’ll be surrounded by the best and challenged to go farther than you have before. Minimum requirements for this role : Ability and willingness to make 50 cold calls a day. At least 6 months of sales experience and/or sales prospecting ability. This can be sales related coursework, sales competitions, etc. Must be currently enrolled in an accredited 4-year Bachelor's degree program or within 1 year of graduation An ideal candidate has : Must demonstrate a growth mindset and a willingness to be collaborative with your teammates and in your selling process 6 Months experience with Salesforce, LI Sales Navigator, ZoomInfo. Ability to quickly grasp technical concepts and embed AI usage into day to day operations #LI-Hybrid The compensation range shown spans approved pay zones for this role. Your primary work location determines the range applicable to you, which may be narrower than the full range displayed. Annual on-target earnings (OTE) range for full-time employees for this position is below and depends on your city of residence. Learn more about our total rewards and benefits below. Annual OTE Salary $81,515 — $105,490 CAD Total Rewards At Samsara, we build for the people who keep the global economy moving. We want owners, not passengers, which is why our rewards are designed to fuel high-impact builders. Our compensation program delivers above-market total compensation through a combination of base salary, performance-based bonus/variable pay, and equity (for eligible roles) in a high-growth public company. We meaningfully differentiate pay for our top performers, who have the opportunity to earn above-market compensation that can outpace the broader market over time. Beyond compensation, we provide the foundations that enable long-term success: a flexible, employee-led remote model, a professional development stipend, comprehensive health and parental leave plans, and more. If you’re ready to build for the long term and own the outcome, your journey starts here. Flexible Working At Samsara, we embrace a flexible working model that caters to the diverse needs of our teams. Our offices are open for those who prefer to work in-person and we also support remote work where it aligns with our operational requirements. For certain positions, being close to one of our offices or within a specific geographic area is important to facilitate collaboration, access to resources, or alignment with our service regions. In these cases, the job description will clearly indicate any working location requirements. Our goal is to ensure that all members of our team can contribute effectively, whether they are working on-site, in a hybrid model, or fully remotely. All offers of employment are contingent upon an individual’s ability to secure and maintain the legal right to work at the company and in the specified work location, if applicable. Belonging at Samsara At Samsara, we welcome everyone regardless of their background. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender, gender identity, sexual orientation, protected veteran status, disability, age, and other characteristics protected by law. We depend on the unique approaches of our team members to help us solve complex problems and want to ensure that Samsara is a place where people from all backgrounds can make an impact. Accommodations Samsara is an inclusive work environment, and we are committed to ensuring equal opportunity in employment for qualified persons with disabilities. Please email accessibleinterviewing@samsara.com or click here if you require any reasonable accommodations throughout the recruiting process.
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Our Mission and Opportunity Early education is one of the most important determinants of childhood outcomes, a critical support for working families, and a $175B market that remains underserved by modern technology. Brightwheel is the largest, fastest growing, and most loved platform in early ed, trusted by millions of educators and families every day. We are a three-time Cloud 100 company , backed by top investors including Addition, Bessemer, Emerson Collective, Lowercase Capital, Notable Capital, and Mark Cuban. Our Team Our team is passionate, talented, and customer-focused. We embody our Leadership Principles in our work and culture. We are a distributed team with remote employees across every US time zone, as well as select offices in the US and internationally. Who You Are You are an AI-native product leader and builder who combines world-class product taste, deep customer empathy, and high standards with the drive to build something new, and you want that something to matter. You create clarity in ambiguous spaces, turn a first product line into a real business, and lead by example in how modern products get built. You care about the teacher who opens the app at 7:25 with nine toddlers arriving, the parent who wants to know their child is learning, and the state official who has to show what a year of funding bought. You move with the urgency and ownership of a founder. You will succeed in this role if you are Here for the mission. You want the outcome measured in what children learn and what teachers can do, and you know that a business that grows is how that outcome reaches millions of children instead of thousands. Focused on customer and business impact. You care about creating real value for families and educators, and about proving a business that can grow into something meaningful for brightwheel. A practitioner-builder. You do not lead from a distance. You use AI and modern tooling in your own work to build, prototype, and learn, and to show what great looks like. What You'll Do The years before kindergarten shape everything that comes after, and early education is where the gap between children first opens. brightwheel sits at the center of it, trusted by tens of thousands of schools and millions of families, with the distribution and profitable core most founders never get to start with. Our education business is where that trust turns into outcomes: curriculum that gives a teacher a plan for the day, assessments that show a parent how their child is growing, and professional development that helps teachers get better at one of the hardest and least supported jobs in education. States and districts fund these years, set the standards, and need to see results against them. Entire companies exist to do just one of these pieces. None of them also runs the school. The opportunity now is to make education brightwheel's second core business, ten times its current size, and to put a real curriculum, a real measure of growth, and real training in front of children, teachers and families who have never had them: new segments, from states and districts to the smallest programs; new models, from digital subscriptions to multi-year contracts; and products that improve what children learn, on top of running the programs that teach them. You will lead that work. You will take education from early traction to product-market fit in segment after segment, building with your own hands and with AI, and proving both the product and the business behind it. The mission reaches more children only if the business grows. In this role, you will Own the education business end to end, from product-market fit in new segments into scale. Discover what teachers, directors, parents and district buyers truly need, build the first version, and get it in front of real people quickly. Prove the business behind each bet: the value to customers, the model, and the economics that make it worth growing. Build hands-on, using AI and modern tooling to prototype, learn, and raise what a small, focused team can accomplish. Work directly with our CEO and executive team, set the vision and drive outcomes visible at the Board level. Recruit, inspire, and grow the team around the bets that take off. What You've Done We are open to a variety of backgrounds, but qualified candidates usually bring: A record of building products customers love. You have the product taste and judgment to know what to build and what to leave out, and the customer empathy to find real needs before the data exists. Experience taking something from 0 to 1 or 1 to 10. You have started or built something new, ideally to real traction, and ideally as a founder or early builder who wore every hat. Ownership of the whole business. You have carried the value, pricing, and economics that turn an idea into something worth scaling. Applied AI in your own work. You use AI and modern tooling to build and ship faster, and to go deeper across disciplines. Communication and presence. You can set a vision, align an executive team and board, and inspire the builders who join you. What Sets You Apart The candidates who will thrive in this role go beyond strong product management: You are a multidisciplinary builder. You move across product, design, engineering, and data, and you use AI to go deeper in each. You thrive in ambiguity. You make confident calls when there is no playbook and no data, and you follow the data the moment it exists. You think like an owner of the whole business, from the customer problem to the path to revenue, and you bring an executive team and a board along with a clear, compelling vision. Brightwheel is committed to creating a diverse and inclusive work environment and is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, gender expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Protecting Our Applicants: Please be aware of recruiting scams impersonating Brightwheel. All legitimate communications come from @ mybrightwheel.com addresses, and we never ask for payment or sensitive personal data as part of our hiring process. If you suspect fraudulent contact, reach out to security@mybrightwheel.com . Thank you for helping us keep our applicant community safe.
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the opportunity We’re seeking detail-oriented professionals to review AI-generated content and annotated data for accuracy, clarity, and consistency. This role is well suited to candidates with backgrounds in editing, teaching, instructional design, quality assurance, research, or AI data annotation. You will apply detailed written guidelines, identify subtle errors, and explain your decisions clearly. Assignments may include written content, image comparisons, and other evaluation tasks that require sustained focus and independent judgment. What you will do Review AI-generated responses and annotated data against project guidelines and scoring rubrics. Identify errors, inconsistencies, unsupported statements, and cases that require further review. Write clear, specific feedback explaining what is incorrect and how it should be improved. Compare images or video frames to identify subtle visual differences, where required. Maintain consistent judgments across lengthy tasks and multiple documents. Incorporate feedback and participate in calibration exercises to align with project standards. Flag unclear guidelines and recommend improvements to rubrics, SOPs, or review instructions. Manage assignments independently and meet agreed quality and delivery expectations. To apply: https://weworkremotely.com/remote-jobs/imerit-technology-ai-data-quality-specialist-ai-trainer
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Location Requirement: This role is open to candidates located in British Columbia or Ontario, Canada. At this time, we are only able to hire employees residing in these provinces. This is Engineering at Lattice Lattice’s Engineering team continuously works to better our product and our craft. We use a modern, cutting-edge tech stack and love experimenting with new technologies. We strive for maintainable, robust, and performant code. We’re highly collaborative and continuously iterative and work closely with designers and product managers. We prioritize not only great technical architecture but also an amazing product experience. The Integrations team builds the product and platform capabilities that connect Lattice with the tools our customers rely on. The team has established Lattice’s first outbound integration pattern with Workday, launched an MCP Server now used by more than 100 customers, and is expanding into third-party productivity-data ingestion to power products including Auto Updates and Evidence-Based Reviews. We’re looking for an Engineering Manager to help this team scale its impact: bringing integrations to market, building reusable platform capabilities and playbooks, and creating the operating rigor that allows each new integration to ship more effectively than the last. What You Will Bring to the Table You have 4+ years of experience directly managing software engineers. In this capacity, you have been responsible for guiding and coaching the development of your direct reports, providing performance feedback, hiring, and fostering a diverse, collaborative, and inclusive team culture. Experience leading integrations, API/developer platforms, ecosystems, or marketplace teams. Proven record shipping and operating third-party integrations, managing partner dependencies and API reliability. Strong people leadership, including coaching for growth and promotion and addressing sustained underperformance. Builds clear operating mechanisms for prioritization, delivery, quality, and cross-functional decisions. Effective cross-functional partner to Product, TPM, GTM, and external technical stakeholders; able to build alignment across complex discussions. Connects technical strategy to organizational goals and delivers measurable outcomes. Exceptional written and verbal communicator who adapts effectively for executives, technical teams, and non-technical audiences. Comfortable owning ambiguous, high-autonomy work and driving it to completion. Empathetic, employee-centered leader committed to helping team members do the best work of their careers. Demonstrates Lattice’s values: Ship Shipmate Self, Clear Eyes, Own The Outcome, and What’s Next? Preferred: experience with Node.js, React, Flow, GraphQL, Postgres, and AWS. What You Will Do Lead delivery of third-party integrations and platform capabilities from prioritization through launch and ongoing operation. Create reusable playbooks, technical patterns, and processes that reduce the time and effort required to launch future integrations. Mentor and coach engineers, promoting technical growth and aligning their development with team & company objectives. Bring a relentless passion for continuous improvement for both engineering craft and processes. You will ensure a delightful, reliable experience for Lattice customers around the globe, while simultaneously enabling a rapid pace of development. You will work with your team, Product, and Design to build new customer-facing products, and improve upon existing ones. You will represent your team to the larger org. Ensure they receive public recognition for their success and take ownership of their failures. ___ The estimated annual cash salary for this role is CAD $146,250 - CAD $195,000. This position is also eligible for incentive stock options, subject to the terms of Lattice’s applicable plans. Benefits: The Company offers the following benefits for this position, subject to applicable eligibility requirements: Medical insurance; Dental insurance; Life, AD&D, and Disability Insurance; Natural Disaster Support Program; Wellness Apps; Paid Parental Leave, Paid Time off inclusive of holidays and sick time; Working Remotely Stipend; One time WFH Office Set-Up Stipend; Retirement Plan; Financial Planning; and Learning & Development Budget. Note on Pay Transparency: Lattice provides an estimate of the compensation for roles that may be hired as required by regulations. Compensation may vary based on (a) location, as Lattice factors in specific location when benchmarking compensation for most roles; (b) individual candidate skills and qualifications; and (c) individual candidate experience. Additionally, Lattice leverages current market data to determine compensation, so posted compensation figures are subject to change as new market data becomes available. The salary, other compensation, and benefits information is accurate as of the date of this posting. Lattice reserves the right to modify this information at any time, subject to applicable law. Lattice welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the recruitment and selection process. #LI-remote About Lattice Lattice is on a mission to build cultures where employees and their companies thrive. In an age where employees have more choices than ever before, businesses that put employees first are winning 🏅– and Lattice is building the tools to empower those people-centric companies. Lattice is a people success platform that offers performance reviews, employee engagement surveys, real-time feedback, weekly check-ins, goal setting, and career planning in a way that allows companies to focus on employee development, growth, and engagement – yielding stronger employee retention, performance, and impact to the bottom line 📈. Since launching in 2016, we have grown to over 5,000+ customers globally, including brands like Loom, Robinhood, and Gusto. Lattice is committed to equal treatment and opportunity in all aspects of recruitment, selection, and employment without regard to gender, race, religion, national origin, ethnicity, disability, gender identity/expression, sexual orientation, veteran or military status, or any other category protected under the law. Lattice is an equal opportunity employer; committed to a community of inclusion, and an environment free from discrimination, harassment, and retaliation. By clicking the "Submit Application" button below, you consent to Lattice processing your personal information for the purpose of assessing your candidacy for this position in accordance with Lattice's Job Applicant Privacy Policy .
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This is Engineering at Lattice Lattice’s Engineering team continuously works to better our product and our craft. We use a modern, cutting-edge tech stack and love experimenting with new technologies. We strive for maintainable, robust, and performant code. We’re highly collaborative and continuously iterative and work closely with designers and product managers. We prioritize not only great technical architecture but also an amazing product experience. The Integrations team builds the product and platform capabilities that connect Lattice with the tools our customers rely on. The team has established Lattice’s first outbound integration pattern with Workday, launched an MCP Server now used by more than 100 customers, and is expanding into third-party productivity-data ingestion to power products including Auto Updates and Evidence-Based Reviews. We’re looking for an Engineering Manager to help this team scale its impact: bringing integrations to market, building reusable platform capabilities and playbooks, and creating the operating rigor that allows each new integration to ship more effectively than the last. What You Will Bring to the Table You have 4+ years of experience directly managing software engineers. In this capacity, you have been responsible for guiding and coaching the development of your direct reports, providing performance feedback, hiring, and fostering a diverse, collaborative, and inclusive team culture. Experience leading integrations, API/developer platforms, ecosystems, or marketplace teams. Proven record shipping and operating third-party integrations, managing partner dependencies and API reliability. Strong people leadership, including coaching for growth and promotion and addressing sustained underperformance. Builds clear operating mechanisms for prioritization, delivery, quality, and cross-functional decisions. Effective cross-functional partner to Product, TPM, GTM, and external technical stakeholders; able to build alignment across complex discussions. Connects technical strategy to organizational goals and delivers measurable outcomes. Exceptional written and verbal communicator who adapts effectively for executives, technical teams, and non-technical audiences. Comfortable owning ambiguous, high-autonomy work and driving it to completion. Empathetic, employee-centered leader committed to helping team members do the best work of their careers. Demonstrates Lattice’s values: Ship Shipmate Self, Clear Eyes, Own The Outcome, and What’s Next? Preferred: experience with Node.js, React, Flow, GraphQL, Postgres, and AWS. What You Will Do Lead delivery of third-party integrations and platform capabilities from prioritization through launch and ongoing operation. Create reusable playbooks, technical patterns, and processes that reduce the time and effort required to launch future integrations. Mentor and coach engineers, promoting technical growth and aligning their development with team & company objectives. Bring a relentless passion for continuous improvement for both engineering craft and processes. You will ensure a delightful, reliable experience for Lattice customers around the globe, while simultaneously enabling a rapid pace of development. You will work with your team, Product, and Design to build new customer-facing products, and improve upon existing ones. You will represent your team to the larger org. Ensure they receive public recognition for their success and take ownership of their failures. ___ The estimated annual cash salary for this role is $187,500 - $234,500. This position is also eligible for incentive stock options, subject to the terms of Lattice’s applicable plans. Benefits: The Company offers the following benefits for this position, subject to applicable eligibility requirements: Medical insurance; Dental insurance; Vision insurance; Life, AD&D, and Disability Insurance; Emergency Weather Support; Wellness Apps; Paid Parental Leave, Paid Time off inclusive of holidays and sick time; Commuter & Parking Accounts; Lunches in the Office; Internet and Phone Stipend; One time WFH Office Set-Up Stipend; 401(k) retirement plan; Financial Planning; and Learning & Development Budget. Note on Pay Transparency: Lattice provides an estimate of the compensation for roles that may be hired as required by regulations. Compensation may vary based on (a) location, as Lattice factors in specific location when benchmarking compensation for most roles; (b) individual candidate skills and qualifications; and (c) individual candidate experience. Additionally, Lattice leverages current market data to determine compensation, so posted compensation figures are subject to change as new market data becomes available. The salary, other compensation, and benefits information is accurate as of the date of this posting. Lattice reserves the right to modify this information at any time, subject to applicable law. Lattice welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the recruitment and selection process. #LI-remote About Lattice Lattice is on a mission to build cultures where employees and their companies thrive. In an age where employees have more choices than ever before, businesses that put employees first are winning 🏅– and Lattice is building the tools to empower those people-centric companies. Lattice is a people success platform that offers performance reviews, employee engagement surveys, real-time feedback, weekly check-ins, goal setting, and career planning in a way that allows companies to focus on employee development, growth, and engagement – yielding stronger employee retention, performance, and impact to the bottom line 📈. Since launching in 2016, we have grown to over 5,000+ customers globally, including brands like Loom, Robinhood, and Gusto. Lattice is committed to equal treatment and opportunity in all aspects of recruitment, selection, and employment without regard to gender, race, religion, national origin, ethnicity, disability, gender identity/expression, sexual orientation, veteran or military status, or any other category protected under the law. Lattice is an equal opportunity employer; committed to a community of inclusion, and an environment free from discrimination, harassment, and retaliation. By clicking the "Submit Application" button below, you consent to Lattice processing your personal information for the purpose of assessing your candidacy for this position in accordance with Lattice's Job Applicant Privacy Policy .
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